JPH1023139A - Telephone system having automatic call function for call back service - Google Patents

Abstract

PROBLEM TO BE SOLVED: To eliminate the need for check the telephone number of the opposite party even when an immediate call is required to this party by reproducing continuously the message of the opposite party and the message received from the call back service via an automatic answering telephone set. SOLUTION: When a call signal is received at an answer circuit part 6 via a telephone communication circuit 3, the part 6 starts receiving operation of a communication circuit part 4 without performing a call operation and keeps a silent state for a prescribed period. Then the part 6 sends an answer message to the transmitter side in voices which are previously registered and then instructs a control part 9 to start recording of the answer message. Thus, the part 9 instructs a message recording part 7 to start recording of the message. The part 6 sends the voices received for a fixed period after the recording of the message is started to the part 7, and the part 7 records the received voices.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone with an answering machine function.

[0002]

2. Description of the Related Art As shown in FIG. 2, a conventional telephone with an answering machine function includes a dial transmitting section 5 for transmitting a dial signal to a telephone line 3, a communication circuit section 4 for performing a telephone call, and a handset 2 as shown in FIG. A response circuit section 6 for sending a message to the other party; a message recording section 7 for recording the voice of the other party; a dial receiving section 8 for receiving a PB signal transmitted via the telephone line 3; A control unit 9 for controlling each unit. Next, the operation of the conventional telephone with an answering machine function will be described. When there is an incoming call from the telephone line 3, the response circuit unit 6a sends a message to the caller so that the message is recorded, and the message from the caller is recorded in the message recording unit 7.
To record. When the owner of the conventional answering machine-equipped telephone la performs remote control via the telephone line 3, a dial signal is sent after a telephone call is made and a predetermined dial signal is transmitted. ,
The control unit 9a performs the reproduction of the recorded message, the setting change of the recording function, and the like.

[0003]

In this conventional telephone with an answering machine function, it is possible to record a message from the other party, but when making a return call, the telephone number is checked again and the telephone number is manually checked. There is a problem of having to send. What's more, there was no way for callers to know who was calling if they didn't leave a message.

[0004]

According to the present invention, there is provided a telephone apparatus having answering machine means for solving the above-mentioned problem, wherein a call-back service telephone is provided within a predetermined time after the operation of the answering machine means is completed. Automatically call a number and record voice from call back service. Also,
If a call signal is received within a predetermined time after the operation of the answering machine, the incoming call is rejected, an automatic call is made to the call service telephone number, and the call signal is recorded after the call service voice is recorded. May be called in response to the request.

[0005]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing one embodiment of the present invention.
In FIG. 1, a telephone 1 with an answering machine (hereinafter referred to as a telephone) 1 according to the present embodiment includes a communication circuit unit 4 to which a handset 2 is connected to interface with a telephone line 3, A response circuit unit 6 for sending a message prompting the transmission of a telephone number, a message recording unit 7 for recording a caller's voice, a memory unit 10 for storing information related to one-touch dialing, a telephone call, and the like; And a key input unit 8 for starting the transmission of a telephone number displayed on the display unit 11 and for inputting an instruction for an answering machine.
And a control unit 9 for controlling the entire telephone 1.

Next, the operation of this embodiment will be described. When an answering machine instruction is not input from the key input unit 8, when a response signal is received by the response circuit unit 6 through the telephone communication line 3, the response circuit unit 6 calls the call circuit unit 4. Give an instruction to perform the operation. Key input section 8
When the instruction of the answering machine is input from, the answering circuit unit 6 starts the operation of the answering machine without calling the calling circuit unit 4. There is no difference between the operation of the answering machine in this embodiment and the operation of the answering machine which is generally performed.

Here, an example of the answering machine operation will be described. When a response signal is received by the response circuit unit 6 via the telephone communication line 3, the response circuit unit 6 starts the call operation without performing a call operation on the telephone circuit unit 4. continue,
The response circuit unit 6 enters a talking state. At this time, the ringing sound is stopped on the transmitting side, and the silent state continues for a while. The response circuit unit 6 maintains a silent communication state for a predetermined period. Next, the response circuit unit 6 sends out a response message by voice registered in advance to the transmitting side. The response message is of the kind commonly used and prompts the sender to speak the message after a dial tone. The response circuit unit 6 instructs the control unit 9 to start recording the message after transmitting the dial tone. After instructing the response circuit unit 6 to start recording a message, the response circuit unit 6 enters a voice receiving state.

The control unit 9 instructs the message recording unit 7 to start a recording operation, and waits for a message from the response circuit unit 6. The response circuit unit 6 converts a voice received during a certain period after the start of message recording into an electric signal and sends it to the message recording unit 7. The message recording unit 7 converts the electric signal sent from the response circuit unit 6 into information suitable for a recording medium and records it. As the recording medium, for example, a magnetic tape or the like is used.

[0009] In this manner, a message on the transmitting side can be recorded for a certain period of time. The message recording unit 7 records the message of the caller in chronological order for each call. If there are a plurality of caller messages, the messages will be recorded consecutively. The control unit 9 stops the recording operation of the message recording unit 7 after a certain period has elapsed, and instructs the response circuit unit 6 to stop the operation of the answering machine. The response circuit section 6 disconnects the line immediately after receiving this instruction. At this time, the response circuit unit 6 starts the operation after the end of the message recording. In the operation after the end of message recording, control is performed so that the call circuit unit 4 does not receive a call even if the response circuit unit 6 receives a call signal until the call back service is called.

Subsequently, the control section 9 reads out the telephone number information of the other party who performs the call back service stored in the memory section 10 and transfers the information to the dial sending section 5, and the dial sending section 5 reads the transferred telephone number. Is converted into a dial signal and transmitted to the telephone line 3.

Thereafter, the control unit 4 checks the signal from the telephone line 3 and waits for the other party to go off-hook. At the same time, an instruction is issued to the message recording section 7 to enable recording of voice, and the recording is prepared. Next, when the control unit 6 detects that the other party goes off-hook, it sends a message from the call back service to the response circuit unit 6 through the communication circuit unit 4 to the message recording unit 7 and reads out the telephone number of the calling side. Record the sound. At this time, the control unit 9 records the operation history information in the memory unit 10 to record that the operation of the answering machine has been performed.

By performing these operations continuously,
Following the message of the caller, the message recording unit 7
Record the voice of the calling party's phone number from the call back service.

Next, a case where an operator calls a message recorded from a telephone will be described. The operator can make an input from the key input unit 12 and check whether the answering machine has been performed. When the operator depresses a predetermined key of the key input unit, the result is transmitted to the control unit 9. The control unit 9 reads operation history information from the memory unit 10 according to the input instruction.

If the answering machine has been operated, a character string or the like that conveys the operation is displayed on the display unit. The operator knows that the answering machine has operated from the display of the character string and the like, and subsequently instructs the key input unit 12 to reproduce the voice message. In response to this instruction, the control unit 9 instructs the response circuit unit 6 and the message recording unit 7 to reproduce the message. In response to this instruction, the message recording unit 7
Prepares for message playback. When a plurality of messages are recorded, the reproduction is started sequentially from the first recorded one.

In the case of reproduction, an electric signal is transmitted from the message recording section 7 to the response circuit section 6 in a manner opposite to recording. The response circuit unit 6 converts the transmitted electric signal and transmits it to the communication circuit unit 4. Upon receiving the signal from the response circuit section 6, the communication circuit section 4 reproduces the voice and transmits it to the handset 2. The operator can hear the message from the handset or the like. At this time, if the message of the other party has been recorded, the message is reproduced first, and then the other party's telephone number from the call back service is reproduced. Even if no message has been recorded for the other party, the other party's telephone number from the call back service is reproduced.

Since the message of the other party and the message from the call back service are continuously reproduced, in order to make a distinction between them, a voice or a dial tone for identification is added by the message recording unit 7 on the way. It is also possible.

[0017]

According to the present invention, the message of the called party and the message from the call back service are continuously reproduced on the answering machine, so that when it is necessary to call the called party immediately, No need to look up phone numbers. Also, since the telephone number is notified from the call back service, the telephone number of the caller can always be known.

[Brief description of the drawings]

FIG. 1 is a block diagram showing one embodiment of the present invention.

[Brief description of reference numerals]

 DESCRIPTION OF SYMBOLS 1 ... Telephone with an answering machine function 2 ... Handset 3 ... Telephone communication line 4 ... Communication circuit part 5 ... Dial sending part 6 ... Response circuit part 7 ... Message recording Unit 8 Key input unit 9 Control unit Memory unit 11 Display unit

Claims (2)

[Claims] In a telephone device having an answering machine, within a predetermined time after the operation of the answering machine, a call is automatically made to a call back service telephone number, and voice from the call back service is transmitted. A telephone device having a caller identification means for recording. 2. If a call signal is received within a predetermined time after the operation of the answering machine, the incoming call is rejected, an automatic call is made to a call back service telephone number, and a call back service voice is output. 2. The telephone device according to claim 1, wherein the telephone device is configured to receive a call in accordance with a call signal after recording.