JPH10103978A - Information service system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To locate the installation place of an automatic cash transaction device capable of being handled by a customer from a remote place and to enhance serviceability by installing the division which acquires information on the transaction device converts it into a transmission data train, and makes a transmission control and an information receiving terminal which transits and receives data and decodes received data so as to be expressed audiovisually. SOLUTION: A terminal control device 11 at a bank communicates with respective cash transaction devices 13 so as to acquire information handling items or the like. The control device 11 creates a data train to be transmitted such as information on the longitude and the latitude of its own device installation place, an advertisement and the like, and it repeats a transmitting operation at the strength of radio waves which can be received within several hundred meters in the circumference. A receiver 66 receives the radio waves, and it can receive radio waves from a GPS satellite. An information receiving terminal 61 has a function to display information on every transaction device 13, it synthesizes the information on every transaction device 13 with a GPS acreen, and it displays a bank name. Thereby, the present state of every transaction device can be grasped, and a user can at once go to the installation place of every automatic cash transaction device to which he wants to go and which is operated at present.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information service system of an automatic teller machine.

[0002]

2. Description of the Related Art In the prior art, in a vehicle-mounted navigation system, only symbols of financial institutions such as banks and post offices are displayed on a map, and the information is recorded on a recording medium containing map information. (CD-ROM etc.) cannot be changed to the latest one unless it is changed, and often differs from the actual one. In addition, as a method of providing guidance to a user, as described in Japanese Patent Application Laid-Open No. 6-149853, only an external telephone is used to provide guidance on transaction waiting time. Further, in Japanese Patent Application Laid-Open No. Hei 6-84054, when the device is stopped, a message indicating that the device is stopped is displayed outside the automatic machine corner, so that the customer does not need to enter the automatic machine corner. I needed to carry it.

[0003]

According to the above-mentioned prior art, even in a strange place such as a travel destination, even if the user arrives at a place where the financial institution is located, the cash corner is actually used. There were problems such as the fact that the card did not exist in the financial institution, that they did not handle their own cards, and that they were not handling time. The feature of the present invention is that, in the current situation where cars are increasingly used, the location of an automatic teller machine that can handle customers from remote locations is clarified, and services to customers are improved. In addition, it is possible to freely obtain the latest information such as the location of the automatic teller machine without having the information receiving terminal side.

[0004]

In order to achieve the above-mentioned object, a control unit for communicating with an automatic teller machine, acquiring various kinds of information of the automatic teller machine, converting it into a data string that can be transmitted, and transmitting it, A transmitter for transmitting data based on a command from the control unit, a receiver for receiving data transmitted from the automatic teller machine side, an information receiving terminal for decoding received data and visually and audibly expressing it. It is achieved by providing.

[0005]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will now be described with reference to FIGS.
6 will be described in more detail.

FIG. 1 shows an example of the configuration of a system including an automatic teller machine having an information transmitting function and an information receiving terminal for receiving information transmitted from the automatic teller machine according to the present invention. FIG. 2 shows a flowchart of information transmission. FIG. 3 shows a configuration of a transmission data sequence, and FIG. 4 shows a configuration of a receiver and an information receiving terminal. 5 and 6 show display examples of a reception information output screen of the information receiving terminal in the present embodiment.

The procedure for transmitting information by the automatic teller machine having the information transmitting function of the present invention will be described with reference to the flowchart of FIG.

[0008] The terminal control device 11 of the H bank S branch communicates with each automatic cash transaction device 13 to acquire information such as current handling items (step 101). The terminal control device 11 and the information on the latitude / longitude of the device installation place and the advertisement /
A data string to be transmitted is created by combining information such as advertisements (step 102). As shown in FIG. 3, the data string to be transmitted is a header indicating the beginning of the transmission data string from the beginning of the data string, followed by latitude / longitude data, financial institution name data, and detailed information such as handling items. , Advertising / promotion data, and a footer indicating the end of the data sequence. At this time, if it is out of the handling time or if there is no handling item, the process returns to step 101 (step 10).
3) The transmission data string is not sent to the transmitter. If the handling item exists and is within the handling time, the transmission data string is sent to the transmitter 12 (step 104), and the transmission data string is transmitted to a radio wave having an intensity that can be received by a receiver located around several hundred meters. It always repeats sending information.

Next, a processing procedure of information reception in the information receiving terminal will be described with reference to the configuration diagrams of the receiver and the receiving information terminal in FIG.

In FIG. 4, a receiver 66 can receive radio waves transmitted from an automatic teller machine and also receive radio waves from GPS satellites. Information receiving terminal 61 is GPS
It has a normal navigation function of receiving a radio wave from a satellite and displaying a road map, the position of the vehicle, guidance on a route to a destination, and the like on the display unit 62 using the radio wave. In addition to this function, the information receiving terminal 61 has a function of displaying information on the automatic teller machine. When a request to display information on the automatic teller machine is received from the user from the input unit 65, the control unit 63 receives the data string transmitted from each cash dispenser by the receiver 66, and stores the data string in the storage unit. 64
To save. This operation is performed for all data strings in which the current location information (latitude and longitude) in the received data strings is different. If there is a data string stored in the storage unit 64 within the range currently displayed on the display unit 62, the control unit 63 calculates a display position on the screen from the data of the latitude and longitude, and calculates the position. As shown in FIG. 5, an icon 71 indicating an automatic teller machine is synthesized with a navigation screen,
This is displayed together with the name of the financial institution (H bank S branch) in the data string. If another data string exists in the storage unit, the icon 72 and the name of the financial institution (T bank A branch) are displayed in the same manner.
When one of the displayed items (the H bank S branch) is selected by the user using the input unit 65, detailed information of the selected automatic teller machine is displayed as shown in FIG. After the user confirms the detailed information and makes a selection using the input unit 65 to return to the normal navigation screen, the normal navigation display is continued.

According to this embodiment, the user can grasp the current situation of the automatic teller machine within a range of several hundred meters nearby while staying in his own car, and the user can understand the situation. It is possible to go to the location of the automated teller machine that handles the transaction you want to do at the same time, and went to the location of the automated teller machine, but because you did not handle the transaction you want to do, This saves the trouble of having to search for a place where another automatic teller machine is located again, thereby improving the service to the customer. In addition, there is an advantage that information such as advertisements can be sent to financial institutions and the like.

[0012]

According to the present invention, in the present situation where cars are increasingly used, the automatic teller machine transmits information by itself, and the location of the automatic teller machine which can be handled by remote customers is determined. By clarifying, there is an effect of improving the service to the customer and an effect of being able to freely obtain the latest information such as the location of the automatic teller machine without having the information receiving terminal side.

[Brief description of the drawings]

FIG. 1 is a configuration example of a system including an automatic teller machine having an information transmitting function and an information receiving terminal.

FIG. 2 is a flowchart of information transmission.

FIG. 3 shows a configuration of a transmission data sequence.

FIG. 4 is a configuration diagram of a receiver and an information receiving terminal.

FIG. 5 is a display example of a reception information output screen in the information reception terminal.

FIG. 6 is a display example of a reception detailed information output screen in the information receiving terminal.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 11 ... Terminal control device, 12 ... Transmitter, 13 ... Main body control part of an automatic teller machine, 61 ... Information receiving terminal, 62 ... Display part, 63 ... Control part, 64 ... Storage part, 65 ... Input part,
66 ... receiver, 71 ... icon, 72 ... icon.

Claims (1)

[Claims] The present invention comprises transmitting means for transmitting the current handling information installed therein, and receiving means for receiving the transmitted information. The handling information of the transmitting means at a desired position while being at a remote location is provided. An information service system characterized in that it can be obtained.