JPH0997386A - Sales registration device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a sales registration device that offers a rebate service by which high customer gathering power is obtained with a small work load. SOLUTION: The rebate amount is previously calculated from a rebate rate corresponding to a total purchase amount and a commodity registration process is performed in a step S11. In a step S12, it is judged whether or not a customer is a member, and in a step S15, the customer data corresponding to a membership number are read out of a customer file. In a step S16, the read rebate amount is subtracted from the total purchase amount. In a step S17, the calculated request amount is displayed. In a step S18, a settlement process for change calculation is performed. At this time, the current purchase amount and rebate amount are printed at the lowest stage on a receipt. Also in the store, the contents of a rebate rate table are shown to customers in the form of a poster, a pamphlet, etc. In a step S19, the discount amount found in the step 16 is written in the customer file.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a sales registration device which performs a merchandise registration process at a cash register such as a supermarket and provides a rebate service corresponding to the purchase amount to each customer.

[0002]

2. Description of the Related Art Conventionally, in a sales registration device used at a cash register such as a supermarket, as a part of service to customers,
When a customer visits a store and makes a purchase, the purchase amount is accumulated for each customer, and the service amount corresponding to the accumulated purchase amount is calculated every one or three months, and the gift certificate of the amount is calculated. It was mailed to the customer. However, this method has a drawback that the work load on the store side, such as the mailing of gift certificates, is heavy. Therefore, as a technique for solving the above-mentioned drawbacks, Japanese Patent Laid-Open No. 63-14297 discloses that, at the time of payment by visiting a store, it is judged whether or not the purchase amount at the time of the payment exceeds a standard value, and If the purchase amount is multiplied by a certain value to obtain a service point, and the service point is added to the accumulated service point recorded on the service card, the accumulated service point is updated and updated. There is described a POS terminal device for discounting the amount of money according to the accumulated service point from the total amount if the accumulated service point exceeds the discountable point.

[0003]

By the way, the above invention (POS terminal device) described in Japanese Patent Laid-Open No. 63-14297, which was invented in order to reduce the work load on the shop side such as mailing a gift certificate, is as follows. It has new drawbacks to show. That is, one of the purposes of the above-mentioned rebate service with gift certificates is to increase the motivation for customers to visit the shop again to use the gift certificates, and then to have other products considered and purchased. is there. However, in the above-mentioned POS terminal device, the rebate service is performed as a kind of discount on the spot at the time of settlement, so that the customer does not have more motives to go to the shop again, and therefore the shop side There was a drawback that the effect of attracting customers was small.

The present invention has been made under such circumstances, and an object of the present invention is to provide a sales registration apparatus capable of performing a rebate service which can obtain a high customer attraction with a small work load.

[0005]

According to the first aspect of the present invention,
In a sales registration device that performs product registration and settlement processing, updates the cumulative purchase amount for a predetermined period for each customer, and provides a rebate service according to the cumulative purchase amount, the correspondence relationship between the cumulative purchase amount and the rebate rate is shown. A rebate table to be stored, a customer file that stores a cumulative purchase amount in a predetermined period for each customer, and a current rebate amount that the customer can receive a service, and stored contents of the rebate table for each predetermined period. A rebate amount calculating means for calculating a rebate amount corresponding to the cumulative purchase amount in the customer file,
When the rebate amount is calculated by the rebate amount calculating means, the rebate amount is added to the rebate amount in the customer file, and the rebate amount is updated by the rebate amount adding means. Cumulative purchase amount update means for clearing the cumulative purchase amount in the customer file to zero, discount means for discounting the rebate amount in the customer file from the total purchase amount due to this product registration at the time of settlement, and discount by the discount means. And a rebate amount subtracting means for subtracting the discount amount from the rebate amount in the customer file.

According to a second aspect of the present invention, in the sales registration apparatus according to the first aspect, there is provided printing means for printing the cumulative purchase amount and the rebate amount stored in the customer file at the time of settlement, and the rebate is provided. The correspondence relationship between the cumulative purchase amount and the rebate rate stored in the table is disclosed to the customer.

According to a third aspect of the present invention, in the sales registration apparatus according to the first or second aspect, at the time of settlement, the date of the settlement is recorded in the customer file as the last visit date of the customer. A customer who has not visited the store for a predetermined period of time even though the rebate amount remains for a certain amount or more by comparing the date of the last visit and today's date for each customer in the customer file for each of the predetermined period for the visit date recording means. And a search means for searching for.

[0008]

DETAILED DESCRIPTION OF THE INVENTION Embodiments of the present invention will be described below with reference to the drawings. 1 is a block diagram showing an electrical configuration example of a sales registration device according to an embodiment of the present invention, and FIG. 2 is a perspective view showing the same external configuration example. In these figures, 1 is a CPU (central processing unit) that controls each part of the present apparatus, and a timer built in the CPU 1 can always obtain the current date and time. Reference numeral 2 is a display unit for displaying the product name, price, total price, various messages, etc. As the display unit 2, a display section 2a for a salesclerk of a liquid crystal display directed to the salesclerk side and a display section for the customer side. And a customer display unit 2b including a fluorescent display tube.

Reference numeral 3 denotes an operation section. As the operation section 3,
A touch panel 3a provided on the store clerk display 2a,
A keyboard 3b including a numeric keypad and function keys is provided. The touch panel 3a is used as a preset key, and a menu of various items is displayed, and the operator touches the corresponding portion on the touch panel 3a, so that various files described later (rebate rate table, product file, diagram shown in FIG. It is possible to make settings such as the customer file shown in FIG. 5) and to register the preset key.

On the keyboard 3b, like the conventional sales registration device, a numeric keypad used for inputting the PLU number or main group number of registered merchandise, a "subtotal" key for instructing display of the total purchase amount, and execution of settlement. Instruct "deposit /
A “total” key and the like are provided. 1 and 2
Although not shown in the figure, this device can also perform merchandise registration using a barcode reader as in the conventional sales registration device.

Reference numeral 4 denotes a key switch which can be turned only by a dedicated key, and sets the operation mode of the apparatus to one of "setting mode", "pause mode", "registration mode" and "management mode". Used to select. 5
Is a receipt / journal printer that prints a receipt and a journal, and the receipt printed here is discharged from the receipt issuing port 5a. Reference numeral 6 denotes a magnetic card reader, which can read the recorded contents of the membership card by inserting the membership card received from the customer into the magnetic card insertion slot 6a and sliding it from right to left. Reference numeral 7 is a ROM (Read Only Memory) in which a control program used in the CPU 1 is stored.

Reference numeral 8 denotes a RAM (random access memory), which is provided with respective storage areas as shown in the RAM map of FIG. In addition, of each storage area shown in this figure,
Each area of the rebate rate table, the product file, and the customer file is backed up by a battery (not shown), and the stored contents are retained even when the power of the device is turned off. In this figure, the working area is CP
This is an area where various registers, flags, and the like are secured when U.1 controls the above-mentioned units.

As shown in FIG. 4, the rebate rate table stores the correspondence between the purchase amount and the rebate rate. Here, the purchase amount is the cumulative purchase amount that is the target of the rebate service, and the cumulative purchase amount is not only the cumulative value of the purchased amount but also the points calculated based on the purchased amount, Alternatively, all data that is subject to the rebate service such as the purchase price of only normal products excluding special sales products is included. The rebate rate is the rate of rebate amount corresponding to the above purchase amount. That is, the rebate amount is a value obtained by multiplying the purchase amount by the rebate rate. Each purchase amount stored in the rebate rate table is a reference value for applying each rebate rate, and when the rebate rate exceeds the reference value, the corresponding rebate rate is applied. For example, in the example shown in FIG. 4, the purchase amount is 10,000 yen to 199.
In the case of 99 yen, the rebate rate is 1%, and when the purchase amount is 20,000 yen to 29999 yen, the rebate rate is 2%.

The product file shown in FIG. 3 stores product information such as product name, weight, unit price, number of effective days, product code, single product price, and total price for each product, as in the conventional sales registration device. I remember. As shown in FIG. 5, the customer file stores customer data (address, name, purchase amount, rebate amount, and last visit date) of the customer corresponding to the member number of the customer. Here, the purchase amount is the cumulative purchase amount of the customer who is the target of the rebate service. Further, the rebate amount is the amount of money that the customer can receive the rebate service. Further, the date when the customer last visited the store is recorded as the last visit date. This last visit date is updated by the customer handing over the membership card and making a payment when coming to the store.

The stored contents of the above-mentioned rebate rate table, product file and customer file are stored in the touch panel 3a.
Can be used to set any content. However,
Since these setting processes cannot be executed unless the key switch 4 is operated by a dedicated key to set the operation mode of the apparatus to the "setting mode", it is safe in terms of security.

Next, the operation of the sales registration device having the above configuration will be described. FIG. 6 is a flowchart showing an example of the rebate amount calculation processing performed by the sales registration device according to the present embodiment. Note that the operator does not have to execute the processing shown in this figure every day, and may execute the processing after closing the shop at predetermined intervals (for example, once every 1 to 3 months).

When the operator turns the key switch 4 to set the operation mode of the apparatus to the "management mode" and then performs a predetermined operation on the touch panel 3a, the processing of the CPU 1 is performed by step S1 in FIG. Go to. In step S1,
From the customer file in the RAM-8, customer data for one customer at the head of the customer file (see FIG. 5) is read into the register in the working area of the RAM-8, and the process proceeds to step S2. In step S2, the rebate rate corresponding to the purchase amount in the customer data read in step S1 is stored in the RAM.8.
Is read from the rebate rate table (see FIG. 4) and the process proceeds to step S3.

In step S3, the purchase amount in the customer data read in step S1 is multiplied by the rebate rate read in step S2 to calculate the rebate amount, and the process proceeds to step S4. In step S4, the rebate amount calculated in step S3 is added to the rebate amount in the customer data read in step S1, and the addition result is written in the "rebate amount" area in the customer data of the customer file. , The "purchase amount" area in the customer data is cleared to zero, and the process proceeds to step S5.

In step S5, it is determined whether or not the rebate amount calculation processing in steps S1 to S4 has been completed for all the customer data in the customer file. If the result of this determination is "NO", that is, if the rebate amount calculation process has not been completed up to the customer data at the end of the customer file, the process returns to step S1 and the next customer of the customer data that has just been processed. Regarding data, steps S1 to S4 described above
Process. On the other hand, if the result of this determination is “YES”, that is, if the rebate amount calculation processing has been completed for all customer data, the series of processing shown in FIG. 6 is terminated.

FIG. 7 is a flow chart showing an example of the settlement process performed by the sales registration device according to the present embodiment. The operator turns the key switch 4 to set the operation mode of the apparatus to the "registration mode", and then registers the first product in the product group brought to the cash register by the customer, or
When the membership card given by the customer is read by the magnetic card reader 6, the processing of the CPU. 1 is performed in step S of FIG.
Proceed to 11.

In step S11, registration processing is performed for all the products brought in by one customer to the cash register, and the process proceeds to step S12. In step S12, it is determined whether or not the member card is read by the magnetic card reader 6. This is when the membership card is read,
The member number recorded in the member card is written in the register of the working area of the RAM.8, and it is determined whether the content of the register is zero or not. If the membership card has not been read in the determination in step S12, it is determined that the customer is not a member, and step S1
Go to 3.

In step S13, when the operator presses the "subtotal" key on the keyboard 3b, the total purchase amount registered in step S11 is displayed on the store clerk display part 2a and the customer display part 2b, and the process proceeds to step S14. . Step S
In 14, when the operator receives the payment amount from the customer and presses the ten key of the keyboard 3b and the "deposit / cash total" key, the settlement processing such as change calculation is performed, and the receipt in which the settlement result is printed is issued, not the member. A series of processing for the customer is completed.

On the other hand, if it is determined in step S12 that the read member number is a non-zero value with a predetermined number of digits, it is determined that the customer is a member, and the process proceeds to step S15. In step S15, the customer data corresponding to the member number read in step S12 is read from the customer file in RAM.8 into the working area register in RAM.8, and the process proceeds to step S16.

In step S16, the reimbursement amount in the customer data read out in step S15 is subtracted from the total purchase amount due to the product registration in step S11 to calculate and read out the amount charged to the customer this time. The "rebate amount" is cleared to zero, and the process proceeds to step S17. In the process of step S16, the rebate amount read in step S15 is larger than the total purchase amount due to the product registration in step S11. The charge amount is set to zero, and the absolute value of the negative value is calculated as "rebate amount".
Write in. As a result, at the next settlement, it becomes possible to discount the remaining rebate amount.

In step S17, when the operator presses the "subtotal" key on the keyboard 3b, the billing amount calculated in step S16 is displayed on the salesclerk display section 2a and the customer display section 2b, and the process proceeds to step S18.

In step S18, when the operator receives the payment amount from the customer and presses the ten key and the "deposit / cash total" key of the keyboard 3b, the settlement processing such as change calculation is performed, and the receipt in which the settlement result is printed is issued. Then, the process proceeds to step S19. However, in the process of step S18,
The current purchase amount and rebate amount of the customer in the customer file are printed at the bottom of the receipt as special notes for members. However, if these values are zero, it is not necessary to print. In the store, the contents of the rebate rate table are
It is open to customers in the form of posters, pamphlets, etc. As a result, the customer compares the disclosure content with the purchase amount of the customer file printed on the receipt, and the current rebate rate of the customer himself increases to the next rank (that is, from 1% to 2%, 2
% To 3% ...) You can know the purchase amount needed to increase, and as a result, you will be motivated to purchase.

In step S19, the rebate amount calculated in step S16 is written in the "rebate amount" area in the customer data of the customer file, and the total purchase amount registered in step S11 is "purchase amount" in the customer data. Add to the "Amount" area. Further, today's date acquired from the built-in timer (not shown) of the CPU-1 is written in the "last visit date" area in the customer data, and the series of processing shown in FIG. 7 is ended. This is the end of the description of the operation of the sales registration device having the above configuration.

The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and a design change or the like may be made without departing from the gist of the present invention. Even if there is, it is included in the present invention. For example, by comparing the last visit date recorded in the customer file with today's date acquired from the CPU built-in timer in the “management mode”, the customer who has not visited the store for a long time even if the rebate amount remains above a certain amount. It is also conceivable to add a function to search for. As a result, an email stating that you can receive the rebate service by targeting customers who have not visited the store for a long time while the rebate amount remains (that is, despite being used often before) By delivery, customers who have become regular customers of other stores can be pulled back with a small work load.

Further, the sales registration device shown in the above-described embodiment is a stand-alone type ECR (electronic cash register), but the device to which the present invention is applied is not limited to this, and, for example, a product A charge scale that can be registered,
Alternatively, the POS terminal device that performs product registration and the POS terminal device
The present invention can be applied to various devices such as a product management system including a management device that manages registration data by a terminal device.

In the above-described embodiment, the membership number is recorded on the magnetic card, and the input is performed by using the magnetic card reader. However, the member number recording / reading method is not limited to this. The present invention is not limited to this, and various portable recording media and reading devices such as the use of an IC card and an IC card reader, the use of a bar code and a bar code reader, and the like can be considered. Further, in the above-described embodiment, when the discount is applied in step S12, the discount amount desired by the customer may be key-inputted within the rebate amount. Furthermore, for example, only the fractional amount of the total purchase amount less than 100 yen can be discounted by the rebate amount, so that the delivery of coins can be reduced.

[0031]

As described above, according to the present invention, as the number of purchases increases, the service rate increases, so that it is possible to increase the motivation for the customer to go to the store, thereby increasing the customer attraction effect. Will increase. In addition, it is possible to increase the customer's willingness to purchase and increase the sales of the store. Further, the work burden on the store side spent on these rebate services can be reduced.

[Brief description of drawings]

FIG. 1 is a block diagram showing an electrical configuration example of a sales registration device according to an embodiment of the present invention.

FIG. 2 is a perspective view showing an external configuration example of the sales registration device according to the embodiment.

FIG. 3 is a memory map occupying an example of a RAM area configuration in the embodiment.

FIG. 4 is an explanatory diagram showing an example of a rebate rate table in the same embodiment.

FIG. 5 is an explanatory diagram showing an example of a customer file in the same embodiment.

FIG. 6 is a flowchart showing an example of a rebate amount calculation processing according to the same embodiment.

FIG. 7 is a flowchart showing an example of a settlement process according to the same embodiment.

[Explanation of symbols]

1 ... CPU, 2 ... display section, 2a ... store clerk display section, 2b ... customer display section, 3 ... operation section, 3a ...
Touch panel, 3b ... keyboard, 4 ... key switch, 5 ... receipt / journal printer, 5a ...
… Receipt issue port, 6… Magnetic card reader, 6a…
… Magnetic card slot, 7 …… ROM, 8 …… RAM

Claims (3)

[Claims] 1. Product registration and payment processing are performed, and
In the sales registration device that updates the cumulative purchase amount in a predetermined period for each customer and provides a rebate service according to the cumulative purchase amount, a rebate table that stores the correspondence relationship between the cumulative purchase amount and the rebate rate, and for each customer , A customer file that stores a cumulative purchase amount in a predetermined period and a current rebate amount at which the customer can receive a service; A rebate amount calculating means for calculating a rebate amount corresponding to the cumulative purchase amount, and a rebate amount adding means for adding the rebate amount to the rebate amount in the customer file when the rebate amount is calculated by the rebate amount calculating means. And, when the rebate amount is updated by the rebate amount adding means, a purchase total amount updating means for clearing the total purchase amount in the customer file to zero; , The discounting means for discounting the rebate amount in the customer file from the total purchase amount by the product registration this time, and the rebate amount subtraction for subtracting the discount amount from the rebate amount in the customer file when the discounting means performs the discount. And a means for registering sales. 2. The sales registration device according to claim 1, further comprising a printing unit that prints the cumulative purchase amount and the rebate amount stored in the customer file at the time of payment, and is stored in the rebate table. A sales registration device characterized in that a correspondence relationship between a cumulative purchase amount and a rebate rate is disclosed to customers. 3. The sales registration device according to claim 1 or 2, wherein at the time of payment, the date of the payment is recorded in the customer file as the last visit date of the customer, For each customer in the customer file for each of the predetermined periods,
A sales registration device, comprising: a search means for searching a customer who has not visited the store for a predetermined period of time by comparing the date of the last visit to the store and today's date, although the rebate amount remains above a certain amount.