JPH0950542A - Automatic issuing machine - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automatic issuing machine allowed to be continuously used even at the time of depleting of paper for issuing receipts. SOLUTION: A CPU 13 always detects whether rolled paper only for receipts exists in an automatic receipt issuing machine 1 or not through a journal printer 12. When rolled paper exists, a receipt is normally prepared by the printer 12 and issued from a take-out port, but when there is no rolled paper, the CPU 13 displays the function of an issue control means. Namely the CPU 13 sends a signal to a laser printer 11 to instruct the preparation of a receipt. In this case, a receipt is issued from a certificate ejecting port.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic issuing machine for automatically performing a predetermined process such as delivery of a resident's card or a seal stamp certificate and cash transaction.

[0002]

2. Description of the Related Art Conventionally, when it is desired to obtain certificates, such as a resident's card and a seal registration certificate, through a window, the applicant himself goes to a government office and first fills out an application form without fail with an address and name. And submit it to the counter. Based on the application form, the contact person at the government office prepares the relevant documents by inputting necessary items from the input unit of the document preparation system, stamps it with a public seal, stops it with a stapler, etc., and exchanges it for a fee It was necessary to take steps such as handing over to the applicant.

On the other hand, recently, an automatic certificate issuing machine for automatically issuing a resident's card etc. has been installed near the window of the office, and when the window is crowded or the office is closed on Sundays and the like. In addition, the certificate can be automatically obtained without going through the office window.

In such a certificate automatic issuing machine, necessary documents are prepared on the spot, and the applicant obtains the necessary documents using his / her own personal identification card (ID card). There is an advantage that there is no need to fill out a form, that the documents can be obtained in a relatively short time as compared with the person in charge of the counter, and that the necessary documents can be obtained even when the office is closed.

[0005]

However, when the certificate automatic issuing machine is used, for example, when the agency is closed on Saturdays, Sundays, etc., consumables installed in the issuing machine, for example, for issuing receipts If the roll paper is used up and is gone, even if the user tries to purchase the desired document, the certificate automatic issuing machine can not be used because the receipt cannot be issued. there were.

The automatic certificate issuing machine was originally installed to prevent the service of the residents from being dropped because the government office of the local government was closed on Saturday. In other words, when the office is closed, unmanned government offices respond to the services of the residents, but at this time the handling of consumable items inside the delivery machine, such as roll paper for issuing receipts, becomes a problem. In other words, in the case of roll paper, unlike laser printer paper for certificate creation, because there is little roll paper left,
It is not possible to replenish the roll paper with a little remaining, but if you throw away the remaining roll paper and replace it with a new one, it will be a waste of resources, and if the roll paper runs out, it will be issued. There was a problem that the machine had to be discontinued.

The present invention has been made to solve the above-mentioned problems, and even if the receipt issuing sheet runs out when the clerk is absent, the automatic issuing machine itself is discontinued. The purpose is to prevent such problems and to be able to continue using the automatic certificate issuing machine.

[0008]

The automatic issuing machine according to claim 1, which has been made to achieve the above object, is provided with at least an issuing means for issuing a desired product, a receipt or the like desired by a user. An issuing machine, comprising an issue control means for controlling the issuing means so as to issue a receipt using the exclusive paper for the issue when the exclusive paper for the receipt runs out. And When the user is absent and the user runs out of the dedicated paper for receipt while operating the automatic issuing machine, the issuance control means uses the dedicated paper for receipt to make a receipt. To issue.

Further, the automatic issuing machine according to claim 2 is the automatic issuing machine according to claim 1, wherein at least the user is notified when the exclusive paper for receipt is exhausted. A display means is provided. Therefore,
The user can recognize the reason why the receipt is printed out from the automatic issuing machine by using the dedicated paper for the issue through the display means.

Further, the automatic issuing machine according to claim 3 is the automatic issuing machine according to claim 1 or 2, wherein the display means is used even when the exclusive paper for the publication is gone. It is characterized in that it is configured to notify at least the user of that fact. Therefore, even if there is no special paper for publication, it can be recognized through the display means, and the reason why the automatic issuing machine has been discontinued can be understood.

[0011]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment in which the automatic issuing machine of the present invention is applied to a certificate automatic issuing machine for issuing a resident's card, a seal registration certificate, etc. will be described below with reference to the drawings. .
First, the external configuration of the automatic certificate issuing machine of the present embodiment will be described with reference to FIG.

On the front panel of the casing 1a of the automatic certificate issuing machine 1, for example, a magnetic tape (in the case of a magnetic card, various information such as a user ID identification code including a personal identification number of each user is recorded. ) Or an IC card (in the case of an IC card) is provided with a card insertion opening 2a for inserting an ID card.
A card reader 2 (see FIG. 2) is provided at the back of the card. FIG. 3 shows an ID card 40 using a magnetic card having a magnetic stripe 41 as an example.

A call button 22 is provided on the side of the card insertion slot 2a for calling a maintenance person who recovers from a trouble when the automatic certificate issuing machine 1 is out of paper, for example. Has been. Above the call button 22, there is provided a CRT display device 3 as a display means for displaying, for example, an operating method and guidance, and the CRT display device 3 has an upper surface directly attached to the displayed portion. A touch panel 4 that allows the user to input desired information by touching is provided.

On the side of the touch panel 4, a coin insertion slot 5a and a bill insertion slot 6a for paying a fee are formed, which are a coin sorting and collecting device 5 and a bill insertion device 6 (both shown in FIG. 2). Refer to)). Below the coin insertion slot 5a and the bill insertion slot 6a, a take-out port 8 for taking out change and receipts is provided. A certificate discharge port 7 for discharging certificates such as a resident's card as an issue printed by a laser printer 11 (see FIG. 2) described later is formed on the side of the take-out port 8.

Below the call button 22 described above,
An assist bar 42 is provided so that a person using a wheelchair can easily operate the certificate issuing machine 1.

Further, under the assist bar 42, a part of the casing 1a is large enough to be accommodated below the knees of the person in the wheelchair so that the user of the wheelchair can easily use it. The digging 43 is formed, and a shock absorbing sheet 44 for absorbing a shock when a part of the wheelchair collides is provided on an inner surface of the digging 43. In addition, the height of the automatic certificate issuing machine 1 is set to, for example, 135 so that even a user in a wheelchair can easily use it.
cm.

Above the touch panel described above,
An operation display 10 for displaying whether the automatic certificate issuing machine 1 is in a usable state or an unusable state is provided.

Next, referring to FIG. 2, the certificate automatic issuing machine 1
Will be described.

The automatic certificate issuing machine 1 of this embodiment operates according to a command from the CPU 13 connected to the host computer 31. This CPU 13 also functions as the issuing control means in the present invention, and the card reader 2 described above.
, A CRT display device 3, a touch panel 4, a coin sorting and collecting device (coin mech) 5, a bill collecting device (bilberry) 6, a call button 22, and an issuing means for printing a receipt as a receipt. Journal printer 12, a sensor 85 for detecting the presence or absence of roll paper as a dedicated paper for receipt, a voicing device 16 for audibly explaining the operation method, and a CPU 13 to automatically issue a certificate. A maintenance person who operates the machine 1 according to a predetermined process and stores an operation program for issuing a certificate, the operating status of the automatic certificate issuing machine 1 and the pressing of the call button 22. The remote operation panel 33 for notifying the user, the laser printer 11 as the issuing means, and the number of documents printed by the laser printer 11 are plural. A stapler 14 for binding the ends of the documents, a stamper 15 for marking the documents, a paper transport unit 51 for transporting and aligning the documents, and a paper transport unit 51 for receiving the documents. Paper discharge unit 53 that issues this to the applicant
The solenoid 84 for switching the certificate passage is connected to the RAM 19 in which an operation program for operating the automatic certificate issuing machine 1 according to a predetermined process is loaded. The program for operating the automatic certificate issuing machine 1 is transferred from the hard disk 17 to the RAM 19 and operates based on the program.

A database 32, which stores individual resident information, is connected to the host computer 31.

Next, the operation of the certificate automatic issuing machine 1 having the above configuration will be described based on the flowcharts shown in FIGS. 12 and 13 and also with reference to the screen displays of FIGS. 4 to 11.

The automatic certificate issuing machine 1 normally displays the resident information screen and the usage guidance screen as shown in FIG. 6 on the CRT display device 3 by the CPU 13 (step 1: hereinafter, the step is simply referred to as S). .). On that screen,
For example, there is also a message that you should touch the screen,
When the user touches the touch panel 4 (S2: Y), CP
The U13 confirms whether or not as many certificate dedicated sheets as necessary for issuing the certificate are present in the automatic certificate issuing machine 1 (S3). If there is no paper (S3: N), C
The fact is displayed on the RT display device 3 (S4), and the process is terminated. On the other hand, if there is paper (S3: Y),
For example, the certificate issuance mode selection screen as shown in FIG.
It is displayed on the RT display device 3 (S5).

When the user wants to obtain the certificate and touches the 7a portion of the touch panel (S6: Y),
For example, a screen as shown in FIG.
It is displayed on the display device 3 (S7). When the user uses the automatic certificate issuing machine 1, the user inserts the ID card 40 in the automatic certificate issuing machine 1 into the card insertion slot 2a.
Always monitors whether or not the ID card 40 is inserted into the card reader 2, and when detecting the insertion of the ID card 40, instructs the card reader 2 to read data.

The card reader 2 reads the data recorded on the ID card 40 and transfers the data to the CPU 13. The CPU 13 confirms whether the inserted ID card 40 is a card for the certificate automatic issuing machine 1 (S8).

If this card is not the card for the certificate automatic issuing machine 1 (S8: N), the ID card 40 is ejected from the card insertion slot 2a (S10), and a message to that effect is displayed on the CRT display device 3. Then (S9), the process returns to the initial state.

On the other hand, if the inserted card is the card for the automatic certificate issuing machine 1 (S8: Y), the password guidance processing is performed (S11 in FIG. 13). This is a screen display as shown in FIG.
The message is displayed on the display device 3, and a signal is also sent to the utterance device 16 to utter, for example, "Please input the personal identification number."

Then, it is judged whether or not the user has pressed the touch panel 4 to input the personal identification number (S1).
2) If it is input (S12: Y), the CPU 13
User ID of the user recorded in the ID card 40
The identification code and the entered personal identification number are transmitted to the host computer 31. The host computer 31 is a CPU
The user ID identification code transmitted from 13 is collated with the personal identification number (S13), and if the personal identification number is not correct with respect to the user ID identification code (S14: N), the fact is transmitted to the CPU 13 and the personal identification number is again sent. Guidance processing is performed (S11). That is, a screen display prompting the input of the personal identification number is displayed on the CRT display device 3, and the utterance device 16 also utters, for example, "Please input the personal identification number."

On the other hand, if the personal identification number is correct (S14:
Y), the CPU 13 performs the certificate selection guidance process (S15). In this selection guidance processing, the menu selection screen display as shown in FIG. 8 is displayed on the CRT display device 3, and a signal is also sent to the voicing device 16 to say "Please select the required certificate." .

The user can select a desired menu by touching a portion of the touch panel 4 where the desired menu is displayed. In the CPU 13,
It is judged whether or not the selection input of this menu is made (S1
6), when selection input is made (S16: Y), for example, as shown in FIG.
The number input screen for prompting the user to input the required number of copies of the certificate is displayed on the CRT display device 3 (S17 in FIG. 14), and a signal is also sent to the voicing device 16, for example, "Required". Please select the number of copies you want. " The user can select the required number of copies by touching the touch panel 4.

When the number of copies is input (S1
8: Y), the CPU 13 calculates the fee of the certificate selected by the user, and displays a screen display, for example, as shown in FIG. 10, which prompts the user to pay the fee on the CRT display device 3 (S19). Then, the user pays the charge according to the charge display (S20: Y). If a coin is a coin, it is inserted from the coin insertion slot 5a and enters the coin sorting and collecting device (coin mech) 5. If it is a banknote, it is inserted from the banknote insertion slot 6a and enters the banknote collecting device (Bill Bali) 6. At this time, if necessary, the change is dispensed from the coin sorting / collecting device (coin mech) 5 and discharged from the outlet 8. The receipt is a journal printer 12 or a laser printer 1.
The image is printed by 1 and discharged from the take-out port 8 or the certificate discharge port 7. At this time, if necessary, C on the receipt creation screen
It is displayed on the RT display device 3 (S21).

Here, the receipt preparation and issuance processing in S21 will be described with reference to the flowchart of FIG.

In this case, the CPU 13 always detects whether or not the roll paper for receipt is in the automatic certificate issuing machine 1 through the sensor 85 near the journal printer (S31). If the roll paper is present (S31: Y), the journal printer 1 is operated as usual.
After the receipt is created in step 2 (S32) and is issued from the takeout port 8 (S35a), the process returns to the main routine. If there is no roll paper (S31: N), after that is displayed on the CRT display device 3 (S33), the CPU
13 functions as an issuing control means. That is, the print data is sent to the laser printer 11, and the receipt is printed on the certificate sheet provided in the laser printer 11 (S34). Then, the sheet on which the receipt is printed is passed through the sheet conveying unit 51 and the like, and then the certificate discharge port 7
Is issued (S35b), the process returns to the main routine.

Then, returning to FIG. 14 again, the CPU 13 transmits a command to the card reader 2, ejects the ID card from the card insertion slot 2a, and causes the CRT display device 3 to display the fact (S22). Then, when it is detected that the ID card is removed (S23: Y), for example, as shown in FIG.
As shown in 1, the screen for notifying that the certificate is being created is displayed on the CRT display device 3 (S25 and S2).
6).

On the contrary, if the ID card cannot be taken out forever (S23: N), a signal is sent to the voicing device 16 to utter, for example, "Please take out the ID card" (S24).

The CPU 13 requests the host computer 31 for the data required to issue the certificate selected by the user. The host computer 31 searches the database device 31 and obtains the user I obtained from the ID card 40.
Necessary resident information is extracted from the D identification code and data such as the type selected as described above, and is transmitted to the CPU 13 in the form of continuous character codes.

The CPU 13 sends the resident information transferred from the host computer 31 to the laser printer 11 for printing.

At this time, the end of the certificate printed by the laser printer 11 is bound by the stapler 14 according to the number of sheets, and the stamp is stamped by the stamper 15.
It is discharged from the certificate discharge port 7 (S27). And CP
U13 detects whether the certificate presented to the certificate issuing port 7 has been taken by the applicant, and when detecting that the certificate has been taken (S27: Y), the CPU 13 displays an end screen. (S29) The certificate issuing operation ends.
After a while, the same usage guide screen as START is displayed on the CRT display device 3 (S1), and the above operation is repeated. When the certificate issued to the certificate issuing port 7 is detected not to be taken by the applicant even after a predetermined time has passed (S27: N), the automatic certificate issuing machine 1 sends the certificate to the certificate issuing port 7. Collect the issued certificate inside (S2
8) Store in the collection tray.

As described above, according to the automatic certificate issuing machine 1 of the present embodiment, when the user is not using the automatic certificate issuing machine 1 such as at the time of closing office, the receipt is exclusively used for the receipt. Even if all the papers are exhausted, it will be possible to substitute the certificate-dedicated papers and issue it as a receipt.

The present invention is not limited to the mode of the above-described embodiment, and a dedicated paper other than the certificate may be used as a substitute for the receipt-specific paper, or different-sized paper may be used. You may use.

Further, the present invention can be applied to other vending machines, for example, instead of certificates issued at the public office.

[0041]

As is apparent from the above description, the automatic issuing machine according to the first aspect of the present invention uses the paper for the issue even when the exclusive paper for the receipt for the consideration of the issue desired by the user is exhausted. Since it is possible to substitute the receipt, the trouble can be prevented even when the person in charge of maintenance of the automatic issuing machine is absent. Further, the automatic issuing machine according to claim 2,
When there is no more receipt paper for the consideration of the issue desired by the user, it can be displayed on the display means, so the maintenance staff of the automatic issuing machine can receive the receipt special paper at an earlier timing. Can be encouraged to replenish. Further, the automatic issuing machine according to claim 3 can display the fact on the display means even when the paper for the issue is exhausted, so that the maintenance person of the automatic issuing machine can perform it at an earlier timing. It is possible to encourage the replenishment of paper for publication.

[Brief description of drawings]

FIG. 1 is a perspective view showing an external configuration of an automatic certificate issuing machine according to this embodiment.

FIG. 2 is a block diagram showing an electrical configuration of an automatic certificate issuing machine according to the present embodiment.

FIG. 3 is an ID used in the automatic certificate issuing machine according to the present embodiment.
It is an external view of a card.

FIG. 4 is a diagram showing a screen for prompting card insertion in the automatic certificate issuing machine of the present embodiment.

FIG. 5 is a diagram showing a screen prompting the user to input a personal identification number in the certificate automatic issuing machine according to the present embodiment.

FIG. 6 is a diagram showing a screen displaying citizen information in the automatic certificate issuing machine according to the present embodiment.

FIG. 7 is a diagram showing a screen prompting the user to select a certificate in the certificate automatic issuing machine according to the present embodiment.

FIG. 8 is a diagram showing a screen prompting menu selection in the automatic certificate issuing machine of the present embodiment.

FIG. 9 is a diagram showing a screen prompting selection of the number of copies in the automatic certificate issuing machine of the present embodiment.

FIG. 10 is a diagram showing a screen that prompts the user to pay a fee in the certificate automatic issuing machine according to the present embodiment.

FIG. 11 is a diagram showing a screen showing that a certificate is being created in the certificate automatic issuing machine according to the present embodiment.

FIG. 12 is a flowchart showing the first half of the operation of the automatic certificate issuing machine of the present embodiment.

FIG. 13 is a flowchart showing the middle stage of the operation of the automatic certificate issuing machine according to the present embodiment.

FIG. 14 is a flowchart showing the second half of the operation of the automatic certificate issuing machine according to the present exemplary embodiment.

FIG. 15 is a flowchart showing an operation for issuing a receipt in the certificate automatic issuing machine according to the present embodiment.

[Explanation of symbols]

 1 Certificate Automatic Issuing Machine 3 CRT Display 4 Touch Panel 7 Certificate Ejection Port 8 Ejection Port 11 Laser Printer 12 Journal Printer 13 CPU

Claims (3)

[Claims] 1. An automatic issuing machine equipped with an issuing means for issuing at least a user's desired publication, receipt, etc., when the receipt dedicated paper is exhausted, the publication dedicated paper is provided. An automatic issuing machine comprising an issuing control means for controlling the issuing means so as to issue a receipt. 2. The automatic issuing machine according to claim 1, further comprising display means for notifying at least a user when the exclusive paper for receipt has run out. . 3. The automatic issuing machine according to claim 1 or 2, wherein the display means is configured to notify at least a user of that fact even when the exclusive paper for the publication is exhausted. An automatic issuing machine characterized by