JPH0946426A - Voice mail storage controller - Google Patents

Abstract

PROBLEM TO BE SOLVED: To allow a user to obtain a sense of security by confirming whether or not a voice mail destination listens to a voice mail and by confirming a content of a stored voice mail and to eliminate the need for repetitive registration. SOLUTION: In the case of registering a voice mail to a designated mail box, a registration ID code addition means 7 adds a registration ID code to the voice mail in the registration operation. The added registration ID code is recorded by a registration ID code recording circuit 8. A mail box registration ID code collation means 9 and a listening confirmation means 10 confirm whether or not the voice mail with the registration ID code added thereto is listened to. A voice mail confirmation means 11 confirms the content of the voice mail by collating the registration ID code.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a voice mail storage control device used in a private branch exchange or a key telephone device.

[0002]

2. Description of the Related Art In conventional private branch exchanges and key telephone devices, it is turned on when a mail is stored whether or not the mail sending partner listens to the voice mail stored in a designated mailbox. Check the message lamp, etc., or check directly with the other party. In addition, once the voice mail has been stored, the recitation number is registered for each mailbox, and it is not possible to hear it, and the stored contents cannot be confirmed. I was registering for an email three times.

[0003]

However, in the configuration of the conventional example described above, when the voice mail is registered, it is determined whether or not the voice communication partner listens to the voice mail when the voice communication partner is absent or when he / she goes out. There was a problem that it could not be confirmed from the beginning. In addition, there is a problem in that once a voice mail is stored, a third party cannot hear the corresponding mail box due to a recitation number or the like in each mailbox, and the contents of the stored voice mail cannot be confirmed. .

The present invention solves such a conventional problem, and it is possible to confirm whether or not the other party of the voice mail transmission has listened to the stored voice mail, and therefore, a sense of security can be obtained. Providing a voice mail storage control device that can be obtained and checking the contents of the stored voice mail, thus giving a sense of security and eliminating the need for repeated registration of voice mail It is an object of the present invention to provide a voice mail storage control device capable of achieving the following.

[0005]

The technical means of the present invention for achieving the above object is to register a voice mail in a designated mailbox in a private branch exchange or a key telephone device having a voice mail storage function. At this time, a registration ID code adding means for adding a registration ID code corresponding to the voice mail at the time of registration operation, a registration ID code storage circuit for storing the added registration ID code, and listening for the voice mail with the registration ID code It is provided with a mailbox registration ID code collating means for confirming whether or not it has been performed and a listening confirmation means, and is configured to be able to confirm whether or not the recipient of the mail has listened to the voice mail. It is a thing.

[0006] Another technical means of the present invention for achieving the above object is to confirm the contents of the voice mail already accumulated by inputting the mailbox number and the registration ID code in the above technical means. It is provided with a voice mail confirmation means capable of confirming the contents of the voice mail.

[0007]

According to the present invention configured as described above, by adding the registration ID code at the time of voice mail registration,
It is possible to confirm whether or not the mail sending partner has listened to the voice mail.

Further, the contents of the voice mail can be confirmed by the voice mail confirmation operation.

[0009]

An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a schematic block diagram in which a voice mail storage control apparatus according to an embodiment of the present invention is applied to a private automatic branch exchange.

As shown in FIG. 1, an extension telephone 1 with a large display and a central office line 2 are connected to a main switch 4 via a subscriber circuit 3, and a voice mail storage device 5 is also connected to the main switch 4. There is. The main switch 4, subscriber circuit 3 and voice mail storage device 5 are connected to a central control unit 6. When registering a voice mail in the designated mailbox, the central control unit 6 has a registration ID code adding means 7 for adding a registration ID code corresponding to the voice mail during a registration operation, and the added registration ID code as a message number. A registration ID code storage circuit 8 stored in association with, a mailbox registration ID code collating means 9 and a hearing confirmation means 10 for confirming whether or not a voice mail with a registration ID code is listened to, A voice mail confirmation means 11 for confirming the contents of the voice mail stored in the voice mail storage device 5 is provided.

The above structure will be described in more detail below along with the operation thereof. First, the voice mail registration operation will be described with reference to the signal diagram of FIG. The operator accesses the voice mail storage device 5 on the main device side by dialing the number for receiving the mail device from the central line 2, and supports talks such as "these are voice mail services" sent from the main device side. Then dial the recording number and mailbox number. The operator is further sent from the main device side upon recognition of the mailbox number. The recording data is sent in response to the instruction from the talker such as "Please give me a message" and recording is started. After sending the recording data, the operator dials the recording end code and the central control unit 6 on the main unit side recognizes the end of recording, and then the operator is instructed by a talk like "Please enter the ID code". Registered with
Prompt to dial the code. When the operator dials an arbitrary registration ID code, the registration ID code adding means 7 on the main unit side stores the registration ID code in the registration ID code storage circuit 8 in association with the message number for each mailbox.

Next, the operation for confirming whether or not the registered voice mail has been listened to by the mail transmission partner will be described. First, when the operator listens to the voice mail from the central line 2, the message number and the registered ID code in the registered ID code storage circuit 8 on the main unit side are cleared. The procedure for confirming whether or not the message has been heard will be described with reference to the signal diagram of FIG. 3. The operator accesses the voice mail storage device 5 by dialing a number for receiving a mail device from the station line 2, and the main device side. Dial the listening confirmation number and the mailbox number in response to the instructions from the talkie such as "This is a voice mail service" sent from. The operator further dials the registration ID code dialed when registering the voice mail in response to the instruction from the talkie such as "Please enter the registered ID code" sent from the main unit side when the mailbox number is recognized. . Along with this, the registration ID on the main device side
The code collating means 9 searches the registered ID code data in the registered ID code storage circuit 8 using the dialed ID code. Further, according to the search result, the hearing confirmation means 10 sends a talkie indicating that the listening has not been performed yet in the case of a match, and when the two do not match,
Sends out a talk that has already been heard.

Next, the operation of confirming the contents of the voice mail will be described with reference to the signal diagram of FIG. The operator accesses the voice mail storage device 5 on the main unit side by dialing the number for receiving the mail device from the central office line 2, and is sent from the main unit side "These are voice mail services"
Dial the voice mail confirmation number and mailbox number in response to the instructions from the Toki. The operator also dials the registered ID code dialed at the time of voice mail registration in response to the instruction from the talkie such as "Please enter the registered ID code" sent from the main unit side when the mailbox number is recognized. To do. Along with this, in the central controller 6 on the main unit side, the registration ID code collating means 9
Thus, the registered ID code data in the registered ID code storage circuit 8 is searched using the dialed ID code. Further, according to the search result, the voice mail confirmation means 11
Thus, if there is a match, the corresponding voice mail is transmitted from the mailbox number and message number corresponding to the registration ID code.

As described above, according to the above-described embodiment, by adding the registration ID code at the time of voice mail registration, it is possible to confirm whether or not the mail sending partner has listened to the voice mail by the listening confirmation operation. . Further, there is an advantage that the contents of the voice mail can be confirmed by the voice mail confirmation operation.

[0016]

As described above, according to the present invention, it is possible to know without confirming with the other party whether or not the other party sending the mail has listened to the mail. Therefore, it is possible to obtain a sense of security while eliminating the annoyance.

The registered operator can also listen to the registered voice mail, and can confirm the registered contents by listening. Therefore, a sense of security can be obtained, and repeated registration of voice mail can be eliminated.

[Brief description of drawings]

FIG. 1 is a schematic block diagram in which a voice mail storage control device according to an embodiment of the present invention is applied to a private branch exchange.

FIG. 2 is a signal diagram showing the same voice mail storage control device for explaining the operation of registering voice mail.

FIG. 3 is a signal diagram showing the same voice mail storage control device for explaining an operation for confirming whether or not voice mail is heard.

FIG. 4 is a signal diagram for explaining the operation of confirming the contents of the voice mail, showing the voice mail storage control device.

[Explanation of symbols]

 1 Extension telephone 2 Station line 3 Subscriber circuit 4 Main switch 5 Voice mail storage device 6 Central control unit 7 Registered ID code addition means 8 Registered ID code storage circuit 9 Registered ID code collation means 10 Hearing confirmation means 11 Voice mail confirmation means

Claims (2)

[Claims] 1. A registration ID for adding a registration ID code corresponding to a voice mail during a registration operation when registering the voice mail in a designated mailbox in a private branch exchange or a key telephone device having a voice mail storage function.
A code adding means, a registration ID code storage circuit for storing the added registration ID code, and a mailbox registration ID code collating means for confirming whether or not the voice mail with the registration ID code has been heard, Voice mail storage control device with hearing confirmation means 2. The voice mail accumulation control device according to claim 1, further comprising a voice mail confirmation means capable of confirming the contents of the voice mail already accumulated by inputting the mailbox number and the registration ID code.