JPS6243951A - Voice mail system - Google Patents

Abstract

PURPOSE:To ensure the grasp and confirmation of the content of a sentence by providing a voice mail box, a character converter and a character display device. CONSTITUTION:The character converter 13 has a voice confirming section 131 and a code conversion section 132 to output a character data to a character display device of a recipient 14. When a message reception section 121 receives an incoming notice from a telephone set of a sender 11, 'connection to voice mail box' and 'reception of message' are informed via a main switch and the message in voice received from the sender 11 is connected to a message storage section 122. The code conversion section 132 converts a character code being an output of the voice confirming section 131 so as to display in character it on a character display device of the recipient 14 and outputs it as a character data. Thus, the grasp and confirmation of the content of the sentence are attained sufficiently and missing of the message is eliminated.

Description

[Detailed Description of the Invention] [Industrial Application Field 1] Regarding the voice mail system of the present invention, it is particularly applicable to receiving and receiving voice messages from a caller's telephone, recording and storing them, and transmitting the stored voice messages to a message. The present invention relates to a voice mail system in which the incoming mail is retrieved when the incoming mail is received.

1 Background of Komei 1 In recent years, answering machines have been developed in telephone networks, and voice mail services are being widely implemented.・In the meantime, the digitization of telephone exchanges has progressed, and now it is possible to transmit not only voice but also data over the telephone network. Furthermore, not only businesses but also many home subscribers have computer equipment, and many subscribers connect character display devices such as f-' RT display devices to their terminals.

[Conventional technology]

In the conventional voice mail system, a message is recorded and stored in voice and is transmitted by voice through the telephone or speaker of the recipient.

FIG. 3 is a functional block diagram showing an example of the conventional voice mail system. According to FIG. 3, in the conventional method, the sender of the message 21. Retrieval party (receiver) 22. A main switch 24 to which a speaker 23 is connected is controlled by a connection control device 25, and a voice post 26 is connected to the main switch 24.

FIG. 4 shows an example of a known voice mailbox FRF+! It is a block diagram. According to FIG. 4, the voice mailbox 3() is located in the message storage section 301. Message reception unit 302 and message retrieval unit 3
It has 03. The message storage section 301 has a plurality of message areas in which messages 1, 2, etc. are recorded and stored in the order in which they were received for each registered subscriber number. The message reception unit 302 connects the line from the dial tone 31 to the message area of the message storage unit 3 (1) 1 corresponding to the subscriber number of the receiver 32 dialed by the caller 31, and the receiver is connected in the order in which it was dialed. Message 1
,2. ... is recorded and stored. The message retrieval unit 303 connects the line to the retriever (receiver) 32 that has requested message retrieval to the message storage unit 301, and retrieves messages 1, 2, and 2 in the recording order from the message area corresponding to the subscriber number of the retriever 32.・Take it out and send it out as audio.

Next, the operational functions of the conventional example will be explained with reference to the third country and FIG.

First, when the dial tone 21 dials the subscriber number of the recipient 22, the connection control device 25 sets the dialed subscriber number as the registration number of the voice mail service, controls the main switch 24, and sends the caller 21 to the voice mail service. Message reception section of mailbox 26
\Connecting. The message reception unit 302 notifies the caller 31 of the answering machine and connects the caller 31 to the message area of the subscriber number received from the connection control device 25. If this connection is the first connection to the message area of this subscriber number, call 1.
The voice received from the 8 party 31 is recorded and stored in the message 1.

After that, message 2.・is recorded.

Next, when the receiver of the message becomes the retrieval unit 22 and dials a predetermined voice mailbox number, the connection control device 25 connects the receiver 22 to the message retrieval unit 303 of the voice mailbox 26 and also sends the subscriber number. Notify. The message retrieval unit 303 calls the message area of the notified subscriber number from the message storage unit 301, connects it to the retrieval 1'r32, and retrieves the message 1. Message 2.・
The messages stored in the order of... are retrieved and sent. The collector 22 or 32 listens to the call for the same amount of time as the caller 21 or 31 sends a message. A speaker 23 is also provided so that the user can receive calls while doing handwork.

In the conventional voice mail system, which has reached the problem that the invention aims to solve), when retrieving a message stored in a voice mailbox, a telephone is used, so only the voice is output to the subscriber's line. , it is possible to use a speaker, but in any case, there is a problem with Service H that if you miss -l, you have to listen until after R and then time it to the dial tone.

Even if retrieval is possible by recalling, time is wasted for messages that are later in the order.

In addition, even if it is possible to avoid waste of time by recording on the recipient's side from the voice mailbox and fast forwarding, a recording facility is required. A voice mailbox which receives and records and stores voice messages from the caller's telephone for each registered subscriber, and from which the receiver of the message acts as a retriever and retrieves the stored voice messages, and the voice mailbox. a character conversion device that inputs a voice message extracted from the computer, performs voice recognition, converts it into character codes, and outputs a message in the form of character data; and a receiving subscriber terminal that receives the output of the character conversion device and displays it in characters. It is equipped with a character display.

If the character conversion device is installed in the subscriber terminal, the subscriber line, through which the voice message is transmitted via the main switch when dialing from the telephone calls the voice mailbox, is connected to the character conversion device. A switching device is provided.

Therefore, the main switch for TA1% handles only voice lines. Further, when the character conversion device is provided directly connected to the voice mailbox, the dial from the telephone calls the voice mailbox, and the character conversion device is connected to the character display of the receiving subscriber via the main switch. Therefore, the main switch handles the voice and text data lines.

〔Example〕

Next, regarding the voice mail system of the present invention, please refer to the drawings (〉-!Ki 1.,,,-(Description No. 1111 does not show an example of the eight-mail mail system of the present invention. Ivy Ln, 21st 1st (GoL), (11th
> is an example of a case where the character conversion device of the first PK is provided in each subscribing terminal or is provided directly connected to the I-voice mailbox.

According to the first country, the voice mailbox 12 that receives one message by sound Fn from the telephone 11 of the originating line is a message receiving section 121;
ζ storage section 122 and message collection section 12B,
Tomoji conversion device; ti 1311 n car recognition part 131 and 3L
4r L- (take-out groove (receiving h) 1
Character data is output to the character display device No. 4. When the transmission WT reception unit 121 receives an incoming call notification from the telephone with the caller name 11, it activates the 11-tomoe switch and selects [Connection to voice mailbox 1] and [Notification of message reception I. Send #! iT T” fm 7 received from i11
- is connected to the message storage section 122. The message storage unit 122 stores one message for each call in the order of reception, for each receiving subscriber number of the recipient obtained by dialing the name of the caller.
2. It is equipped with a message area. The details are shown in No. 414 and have been described above as υC Higashi technique 14j, so the details will be omitted. Transmission 1) The take-out part 123 is connected to the receiver 11. After obtaining the subscription number, the +lt expedition II or messages 1, 2, etc. are stored in the message storage section 122. Take out one by one and exit.

;T T'' The i2 recognition unit 131 receives the message from the message output unit 123, recognizes the characters, and outputs it as a character code.・1
technology will be adopted. The sign conversion unit 132 converts the yield h11
1 character display device so that you can read historical characters, riI
J! The identification unit 131 converts the output character code and outputs it as character data.

Then, for the second N(a > , t))),
Intermediate f+E K 1'+.

n-voice postal envoy section 126 character conversion device 13. 14゜l- for reception
Sui Sochi15. The connection control devices 1() are each shown as a skewer. In the second N (a)) switch 1
5 is for each 11. A voice mailbox 12 and a receiver 14 are accommodated and connected, and a connection control device 16 controls the connection at the 1-switch 15, and also receives the subscriber tone number received from the sending fG name 11 or transmits it from the receiver 814 (retrieval request). The subscriber number retrieved in response to the call is sent to the voice mail 1 history box 12). Recipient 1.1 has a telephone 1.111 character display device 14 on the terminal.
2. It has a switching device: W 143 and 31, and a character conversion device 13. The switching device 143 switches between the telephone 141 and the character conversion device 143, and the two display devices 1 and 12 connected to the same line to L-Sui Nochi 15 receive character data directly from the character conversion device 13 and display the characters. . Also, Figure 2 (1-
+), the Kei switch 15 is the QfL user 11. A voice mailbox 12, a character conversion device 13, and a recipient 14 are accommodated and connected, and a connection control device 16 controls the connection of a main switch 15. The receiver 14 connects the character data lines of the character display devices 1 and 12 to the main switch 15 in addition to the voice H line of the telephone 141.
The main switch 15 is connected to the character conversion device 13 which is directly connected to the voice mailbox 12 through four character data wires of the main switch 15 .

Next, we will explain the storage operation of transmission 5 in the block diagram of the second part 1 (a>, (b)).First, when each calling party makes a call and dials the receiving subscriber number of the receiving party 14, the connection control device 16 dials the receiving subscriber number. Since the subscription number retrieved is [Voice Mail Service Medium J], the Voice Mailbox 12
The corresponding subscription number M+1 is called from the terminal, and the L switch 15 is operated to connect to the calling party 11. Outgoing ill
-Connection control device 1 because it is disconnected when the voice message ends
6 releases the connection of the main switch 15.

Next, the operation when the AM 14 takes out a message will be explained with reference to FIG. 2(a). When the receiving tone 14 dials the message calling code from the telephone 141, the connection control device 16 extracts the subscriber tone number of the receiver 111 from the accommodation position of the 1-switch 15 and notifies it to the voice mailbox 12. Connect the output line to the main switch 15
is connected to the input line of the recipient 14 via. When the voice mailbox 12 cannot be activated from the connection control device 16, it sends messages 1, 2, . . . from the message area of the received subscriber number. . . . are extracted one after another and sent out. The recipient 14 dials the message calling code and then operates the switching device 143 to switch the line connection from the 1 switch 15 from the telephone 141 to the character conversion device 13. When the character conversion device 13 receives a voice message from the voice mailbox 12, the character conversion device 13 converts the -1(')- voice into characters, outputs the result, and causes the character display device 142 to display the text.

In addition, in FIG. 2(b), the connection control device 10 that receives the subscriber name number of the recipient 14 transmits the output of the character conversion device 13 to the recipient 14 via the switch 15 instead of the output of the voice mailbox 12. Controls connection to the same data input line. The operation of the voice mailbox 12 is the same as in the case shown in FIG.
The character display device 142 of No. 4 sequentially displays character data transferred via the switch 15.

In FIGS. 1 and 2, the three connecting lines are message and data transmission lines, and the single line is a signal transmission line. A typical subscriber terminal has a toll line, a down line, a transmitting line, and a receiving line, but some of these lines are omitted in the figure.

In this embodiment, a stand-alone telephone for receiving calls is shown, but it may also be an integrated multi-function telephone with a built-in switching circuit, two-character conversion circuit, one-character display, and the like. It is also possible to incorporate a character conversion device into the mailbox.

Furthermore, the character data output of the character conversion device is temporarily stored,
When increasing the text display speed of messages, if a character display device capable of displaying a large number of characters, such as the C1t'r'' display device, is used, messages can be received and received in a short time.

Each component device in this embodiment has a microcomputer, and can exhibit FR capability by making full use of programming and data. Of course, each component device may be an independent piece of hardware.

[Efficacy of the Invention] As explained above, the voice mail system of the present invention retrieves a message stored in voice via a voice conversion device and displays a plurality of characters on a character display device owned by the recipient of the message. Therefore, there is no need to read each character displayed on the character display device, and since there are characters remaining before each character that correspond to the display capacity of the character display device, it is easy to understand and confirm the content of the text. This has the effect of improving the service by eliminating the possibility of missing a message.

[Brief explanation of the drawing]

FIG. 1 is a functional block diagram showing one embodiment of the voice mail system of the present invention, and FIGS. Fig. 3 is a block diagram showing an example of a place provided directly connected to the box; Fig. 3 is a functional block diagram showing an example of the conventional voice mail system; Fig. 4
The figure is a functional block diagram showing an example of a known voice mailbox. 11... Caller, 12... Voice mailbox, 13...
Character conversion device, 14... retriever (receiver), 15...
- Main switch, 16... Connection control device, 121...
Message receiving unit, 122... Message storage unit, 123... Message retrieval unit, 131... Voice recognition unit, 132... Code conversion unit, 141... Telephone, 142... Character display device, 143 ...Switching device. Agent Patent Attorney Susumu Uchihara 8f

Claims (1)

[Claims] A voice mail system equipped with a voice mailbox that receives and records voice messages from the caller's telephone for each registered subscriber who is a receiver, and from which the voice message receiver acts as a retriever and retrieves the stored voice message. , a character conversion device that inputs a voice message taken out from the voice mailbox, performs voice recognition, converts it into a character code, and outputs a message in the form of character data; and an output of the character conversion device as a receiving subscriber terminal. and a character display device for receiving and displaying characters.