JPH09223179A - Facilities reservation system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a facilities reservation system capable of automatically executing facilities reserving operation without requiring the intervention of an operator, presenting information required to be known by a reserver such as the lottery probability and cancel information on the facility utilization at the time of reservation and flexible dealing with a change in facilities. SOLUTION: A control part 4 in the system displays items or the like necessary for the reservation of the facilities in accordance with the procedure of a reservation processing part 5. A user for the facilities inserts an ID card into an ID card input part 3 to identify himself (or herself) and selects and inputs his (or her) requiring item out of the displayed items necessary for the reservation to execute reserving operation.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a facility reservation system capable of easily making a reservation for use of a facility such as a tennis court without human intervention.

[0002]

2. Description of the Related Art Conventionally, when making a reservation for a facility such as a tennis court, a person who goes to the reception of the facility and tells the receptionist the name of the desired facility, the date and time, etc. has been used. However, such a reservation work requires a lot of time and labor for reception, and it is not convenient for the user because it is not possible to immediately obtain the detailed information such as the lottery ratio for facility use that one would like to know when making a reservation. . Furthermore, once these tasks are mechanized, it is generally difficult to flexibly respond to subsequent changes in the scale of facilities.

[0003]

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and it is possible to automatically perform a reservation operation without human intervention. At the time of reservation, a lottery ratio for facility use and cancellation waiting information. The purpose is to build a facility reservation system that can flexibly deal with facility changes by providing information that reservation users want to know.

[0004]

[Means for Solving the Problems] Information display means for displaying reservation information such as availability and date and time of facilities to be reserved such as tennis courts, and an input means for an ID assigned to a user,
A facility reservation system equipped with a selection input means for selecting and inputting the displayed items such as the displayed reservation information according to the wishes and a reservation control means for displaying the reservation information and performing a reservation operation according to the selected reservation items I granted to users of
Automatically conduct facility reservations such as reservations and cancellations at D.

The reservation information is displayed on the information display means in addition to the basic reservation information such as available facility name and date and time, each facility name, lottery rate for date and time, cancellation waiting situation, facility expansion information and the like. It also displays additional information on.

[0006] The vacant status of the facility is displayed by indicating the calendar date on the information display means and filling the background area in proportion to the vacant status.

A touch panel installed on the front of the information display means is used as the selection input means of the display information.

An ID card reading device is used as the ID input means, and the user is specified by the ID card to perform the reservation business.

A print output unit is provided, and the reservation status of the user is printed out according to an instruction from the selection input unit by the user.

The ID input means is a PB modem or a voice recognition device, and the reservation can be made also by a push button or voice from a telephone line.

The reservation control means includes a data section consisting of items necessary for specifying the facility such as the number of usable facilities and usable time of the facility, and a vacant facility based on the contents of the data unit and the reserved state. The information display means displays information necessary for reservation, such as a due date, and a reservation processing section for automatically performing a reservation operation in accordance with a reservation input to a user specified by an ID.

By using the information display means and the input / output means for selecting displayed items to select and input the displayed items in accordance with the display information, the facility manager or the like can respond to changes in the scale or operation of the facility. The contents of the data section can be changed.

The data section is constructed in a text format, and the contents of the data section can be changed by an arbitrary text editor or the like according to changes in the scale and operation of the facility.

A function of collecting statistics on the utilization status of facilities and displaying the statistics in a chart on the information display means by an instruction of the facility manager or the like from the selection input means is provided.

[0015]

[Operation] Information display means for displaying reservation information such as availability and date and time of reserved facilities such as tennis courts, input means for ID assigned to the user, and display items such as displayed reservation information According to the facility reservation system provided with the selection input means for selecting and inputting according to the above, and the reservation control means for performing the reservation work by displaying the reservation information and the selected reservation item, the reservation with the ID given to the user of the facility, Facility reservations such as cancellations can be performed automatically without human intervention.

The reservation information is displayed on the information display means in addition to the basic reservation information such as available facility name and date and time, each facility name, lottery rate for date and time, cancellation waiting situation, facility expansion information, etc. By displaying the additional information of, the latest information that the user wants to know at the time of reservation can be automatically displayed and transmitted.

The vacancy status of the facility can be confirmed at a glance by displaying the calendar date on the information display means and painting the background area in proportion to the vacancy status. .

A touch panel installed on the front surface of the information display means can be used as the selection input means of the display information, so that the selection item displayed on the information display device can be selected by directly pointing with a finger.

As a means for inputting the ID, a reading device for an ID card is used, and by specifying the user by the ID card and performing the reservation work, the reliability of the reservation work can be guaranteed.

By providing the print output means and printing out the reservation status of the user according to the instruction from the selection input means by the user, it becomes unnecessary to take a memo of the reserved contents.

The ID input means is a PB modem or a voice recognition device, and by making it possible to make a reservation by a push button or a voice from a telephone line, a reservation can be made by telephone without going to the facility to be used. Is possible.

The reservation control means includes a data section consisting of items necessary for specifying the facility, such as the number of facilities available and the available time, and the vacant facilities based on the contents of the data section and the reservation status. By displaying the information necessary for reservation such as the due date on the information display means, and the reservation processing unit that automatically performs the reservation business according to the selection input of the reservation to the user specified by the ID, The system can flexibly respond to changes in scale, operation, etc.

By using the information display means and the input / input means for selecting the displayed item, the displayed item is selected and input according to the display information so that the facility manager can change the scale or operation of the facility. By making it possible to change the contents of, the data section can be easily adjusted according to the situation of the facility.
And it can be changed easily.

The data part is constructed in a text format, and the contents of the data part can be changed by an arbitrary text editor or the like according to changes in the scale and operation of the facility, thereby simplifying system construction and the like.

The latest information useful for the operation of the facility can be obtained at any time by collecting the statistics of the utilization status of the facility and providing the information display means with the function of displaying the statistics in the form of a chart according to the instruction of the facility manager. Like

[0026]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, a facility reservation system according to the present invention will be described in detail with reference to the drawings. FIG. 1 is a block diagram of a main part of a facility reservation system according to the present invention. According to the procedure of the reservation processing unit 5, the control unit 4 of the facility reservation system displays items necessary for facility reservation on the display unit 2 including a plasma display or the like. After the user of the facility inserts an ID card into the ID card input unit 3 to identify himself / herself, the display unit 2
On the touch panel 1 installed on the front of the item, select the item desired by the user from the displayed items necessary for reservation and input.

FIG. 2 is an example of a display screen of the display section of the facility reservation system according to the present invention. The display screen 21 displayed on the display unit 2 is an example of a facility selection screen. From the tennis court button 22a, the gymnasium button 22b, etc., which are the buttons showing the names of the facilities that can be used, select the facility name, for example, the tennis court button 22a, for which a reservation is desired, select its display on the touch panel 1, and then click the reservation button 23. Selecting the display area for displays the reservation screen for the next tennis court. When the user wants to obtain information on how to make a reservation and other facilities, the information button 24 is selected. The information displayed by the information button 24 includes basic reservation information such as how to make a reservation, available facility name, date and time, and each facility name, lottery ratio for date and time, cancellation waiting situation, facility expansion information, etc. It can be additional information. The previous / next button 25 for selecting another facility reservation selection screen displays the other facility selection reservation screen.

FIG. 3 is another example of the display screen of the display section of the facility reservation system according to the present invention. The display screen 31 displayed on the display unit 2 is an example of a facility reservation screen for a facility. The facility reservation screen 31 shows calendar days 32 within the reservation period, and also displays the reservation status on each calendar day. In the display of the reservation status on a certain date 32x, the ratio H2 / H1 of the height H2 of the hatch portion and the height H1 of the date frame represents the reservation rate of the day. When the desired day is selected from the touch panel 1 and the reservation button 33 is selected, a time reservation screen (not shown) is displayed. It can be selected for each time zone of time reservation in the same manner as for the date. Similar to the above, if the user wants to obtain other information such as how to make a reservation, the information button 34 is displayed. To display the reservation information of another month, etc., the previous / next button 35 is displayed.
Select

FIG. 4 is another example of the display screen of the display section of the facility reservation system according to the present invention. The display screen 41 displayed on the display unit 2 is an example of the facility reservation confirmation screen of the facility. After making the facility reservation as described above, the facility reservation confirmation screen 41 is displayed to confirm the reservation status, and if it is acceptable, the confirmation end button 43 ends. In case of canceling the already reserved items, facility reservation item 4
Select the one you want to cancel from 2 and click the cancel button 44
You can also cancel the matter by clicking.

In FIG. 1, the printout section 9 is added to the facility reservation system.
In addition, the facility name, the reserved date and the like reserved by the user can be printed and output in accordance with the input instruction from the touch panel 1 in the same manner as described above.

In the facility reservation system, in addition to the ID card input unit 3, the PB modem 7, the voice recognition unit 8, and the voice synthesis unit 9 follow the voice guidance through the telephone line L1.
The facility can be reserved by inputting D, selecting the facility, or the like. FIG. 5 is an example of a facility reservation procedure using a push-button telephone. When the facility reservation system is called, the facility reservation procedure is started, and a message M prompting the user to enter the user's ID in step S1.
1. Say, "Enter your ID number", for example.
The ID input by the user is specified, and if registered, the process proceeds to step S2. If the ID is not registered, a message such as a request for re-input is sent to perform special processing (not shown). In step S2, a message M2 for selecting the type of input reservation work, for example, "Please select a work number, No. 1, reservation, No. 2, cancellation, ..." In the case of reservation No. 1 or cancellation No. 2 according to the reservation work item selected by the user, in the same manner as above, the facility names such as tennis courts and gymnasiums are used in Steps S11 and S12, and the usage month is used in Steps S13 and S14. Day, step S
The use time zones are specified in 15 and S16, respectively. After completing the input of a series of items required for reservation, the facility reservation system, in step S17, responds to the reservation work or the cancellation work,
Print the resulting message. When the reservation or cancellation instruction ends, the facility reservation procedure returns to the task selection in step S2 again and waits for the next selection from the user such as confirmation of the reservation and termination. If the user selects confirmation in step S2, a message M8, such as "Your facility reservation is a tennis court from 14:00 to 16:00 on February 15," is sent. Then, the process returns to step S2. When the user finishes the reservation work, the fourth end is selected in step S2 to end the series of reservation works. When the user makes a reservation from the dial type telephone, the voice recognition unit 8 and the control unit 4 recognize the number input by voice, and the reservation operation is performed in the same manner as the push button type telephone. be able to.

FIG. 6 is another example of the display screen of the display section of the facility reservation system according to the present invention. The display screen 51 displayed on the display unit 2 is an example of a facility change screen. When the facility change operation is selected from the initial screen (not shown) when the power is turned on, the facility change screen 51 is displayed. A setting value 53 such as the number of tennis court surfaces to be updated is selected from the numeric keypad 54 displayed on the display unit 2 as necessary by selecting an item to be changed from the change items 52 such as the scale and operation of the facility from the touch panel 1. Enter the value corresponding to. When the facility change is completed, the confirmation change button 55 ends the facility change work.

The data section 6 for storing the reservation status of the facility in FIG. 1 includes user reservation data 6a for storing the reservation status of each user, facility reservation data 6b for storing the reservation status of each facility, and facility. Facility data 6c that stores names and sizes of facilities, operation data 6d that stores usage time zones of each facility, etc.
Etc. As described above, the reservation processing unit 5 uses the above-described data to make a reservation or print out the reservation status in accordance with the input from the ID card input unit 3 or the touch panel 1, and the card reservation processing unit 5a and the display processing unit 5b. There is. Also,
The reservation processing unit 5 also includes a telephone reservation processing unit 5c and an automatic response processing unit 5d that perform reservation processing from the telephone as described above. Further, it comprises a facility change processing unit 5e for changing the operation of the facility such as the scale of the facility that can be used and the use time zone. In this way, the data section 6 and the reservation processing section 5 are provided separately, and all items unique to each facility such as the facility name, facility scale, and usage time are included in the data section 6, and the reservation processing section reserves each facility. By making the system common, it is possible to provide a facility reservation system that can be applied to various facilities simply by changing the data section 6.

The data section 6 is in a text format, and when the system is constructed, it can be created or changed by a general-purpose text editor or the like according to the scale and operation of the facility to which the facility reservation system is applied. It is possible. Also,
In the reservation processing unit 5, the facility usage data can be accumulated in the facility reservation data 6b of the data unit 6, and the data can be displayed on the display unit 2 as a chart according to an instruction from the facility manager.

[0035]

As described above, by introducing the facility reservation system for performing the facility reservation business such as the reservation and cancellation of the tennis court by the ID given to the user of the facility,
Not only can you make reservations easily, but you can also automatically perform facility reservations without human intervention,
Labor saving and quick processing can be achieved. In addition, it is possible to construct a system that can easily respond to facility changes.

[Brief description of drawings]

FIG. 1 is a block diagram of a main part of a facility reservation system according to the present invention.

FIG. 2 is an example of a display screen of a display unit of the facility reservation system according to the present invention.

FIG. 3 is another example of the display screen of the display unit of the facility reservation system according to the present invention.

FIG. 4 is another example of the display screen of the display unit of the facility reservation system according to the present invention.

[Fig. 5] Procedure 1 for facility reservation by push-button telephone
It is an example.

FIG. 6 is another example of the display screen of the display section of the facility reservation system according to the present invention.

[Explanation of symbols]

 1 Touch panel 2 Display section 3 ID card input section 4 Control section 5 Reservation processing section 6 Data section 7 PB modem 8 Voice recognition section L1 Telephone line 21 Facility selection screen 22a, 22b, 22c Facility name button 23 Reservation button 24 Information button 25 Previous Next button 31 Facility reservation screen 32 Calendar day 33 Reservation button 34 Information button 35 Previous button 41 Facility reservation confirmation screen 42 Facility reservation item 43 Confirm end button 44 Cancel button S1 to S31 Procedure step 51 Facility change screen 52 Change item 53 Set value 54 Numeric keypad button 55 Confirm end button

Claims (11)

[Claims] 1. An information display unit for displaying reservation information of a facility to be reserved, an ID input unit, a selection input unit for the displayed items, and a reservation control unit for controlling them, which are provided to users of the facility. A facility reservation system characterized by automatically performing facility reservations such as reservations and cancellations based on the registered ID. 2. The display of the reservation information on the information display means includes basic facility information such as available facility name and date and time, as well as lottery ratio for each facility name and date, cancellation waiting situation, facility expansion information. The facility reservation system according to claim 1, wherein the facility reservation system uses additional information such as. 3. The facility according to claim 2, wherein the vacancy status of the facility is displayed by indicating the calendar date on the information display means and filling the background area in proportion to the vacancy status. Reservation system. 4. The facility reservation system according to claim 1, wherein the display information selection and input means is a touch panel installed on the front surface of the information display means. 5. The facility reservation system according to claim 1, wherein the input means of the ID is a reading device of the ID card and specifies the user by the ID card to perform the reservation work. 6. The facility reservation system according to claim 1, further comprising print output means for printing out the reservation status of the user according to an instruction from the selection input means by the user. 7. The facility reservation system according to claim 1, wherein the ID input means is a PB modem or a voice recognition device, and the reservation operation is performed by a push button or voice from a telephone line. 8. The reservation control means is vacant based on a data section consisting of items necessary for specifying the facility such as the number of facilities available and the available time, and the contents of the data section and the status of already reserved. 2. A reservation processing unit for displaying information necessary for reservation such as facilities and dates on the information display means, and performing a reservation operation according to the reservation input to the user specified by the ID. Facility reservation system. 9. The content of the data section is changed according to the scale of the facility or the change of operation by selecting and inputting the items displayed according to the display information by using the information display means and the selection input means of the display information. The facility reservation system according to claim 8, wherein the facility reservation system can be changed. 10. The data section is constructed in a text format, and the contents of the data section can be changed by an arbitrary text editor or the like according to the change of the scale or operation of the facility. Facility reservation system. 11. The facility reservation system according to claim 1, characterized in that the facility display system is provided with a function of collecting statistics of facility usage status and displaying the statistics in a chart on the information display means according to an instruction from the selection input means. .