JPH089821Y2 - Automatic transaction equipment - Google Patents

Description

[Detailed Description of the Invention] [Industrial field of application] The present application relates to an automatic transaction device which is provided in a financial institution such as a bank and automatically handles transactions such as cash deposits and withdrawals. The structure of the input operation unit.

[Conventional technology]

FIG. 4 is an external perspective view showing an example of a conventional automatic transaction device.

In the figure, reference numeral 1 is an automatic transaction device for conducting cash deposit / withdrawal transactions, and each operation unit for customer operation is provided on the front side.

Reference numeral 2 is a so-called touch sensor that displays a transaction operation guide on the CRT display screen, displays operation buttons and the like as operation points, and detects the operation by the customer touching with a finger or the like and performs a processing operation. It is an operation display part of a formula.

3 is a cash deposit / withdrawal port through which a customer deposits cash at the time of deposit or receives cash at the time of deposit, and 4 is a card provided on a vertical surface for inserting and ejecting transaction cards such as a cash card It is an insertion and ejection port.

FIG. 5 is a schematic cross-sectional view of the operation display unit shown in FIG. 4. As shown in this figure, the operation display unit 2 is a display device 5 for displaying characters, numbers and figures on the CRT display screen. And a screen of the display device 5 is covered with a transparent glass plate 6.

Reference numeral 7 is a sensor provided so as to surround the periphery of the glass plate 6, and when a customer's finger or the like touches the surface of the glass plate 6, it is detected by XY coordinates by an array of elements arranged all over the periphery, Detects which position on the front screen is touched.

In such a device, when the customer makes various transactions such as deposit / withdrawal, inquiry of balance, entry of passbook, etc., the customer touches the operation button displayed on the operation display unit 2 from the glass plate 6 to select the type of transaction. , Input information such as personal identification number and amount.

When the customer's finger touches the glass plate 6, the surrounding sensors 7
It is detected which position on the screen is touched by the customer, and the operation control unit (not shown) drives and controls the display device 5 and various mechanical units inside the device to perform transaction processing.

[Problems to be solved by the device]

However, in the above-described conventional operation display unit, the names of buttons to be touched (for example, deposit transaction button, withdrawal transaction button, etc.) and their positions on the screen are displayed on the screen of the operation display unit 2. Since it is displayed, it can be recognized only visually, and cannot be recognized only by touching it.

Therefore, it is impossible for the visually impaired customer to perform the operation, and when performing the transaction, the agent must be requested to enter the information. Is leaked, and there is a problem in that it violates financial privacy.

In addition, there is also a problem in that it is not possible to perform a proxy operation at an unmanned operation site without an attendant or during an unattended operation after business hours of a financial institution.

The present invention has been made to solve the above-mentioned problems, and has excellent operability that enables transaction operations even if the customer cannot see the eyes, without leakage of the personal identification number and invasion of privacy of visually impaired customers. It is intended to provide an automatic transaction device.

[Means for solving the problem]

In order to achieve this purpose, the present invention displays operation guidance texts, operation points, etc. on the screen of the operation display unit, and touches the displayed operation points to input information corresponding to the operation points and make a transaction. In an automatic transaction device that performs processing, install a plurality of Braille keys that have legs on the bottom surface and display in Braille on the surface, and provide recovery means corresponding to each Braille key to restore the pressed Braille key. And a braille key plate that is movable by a mounting position that covers the screen of the operation display unit so that the legs are located on the operation location and a retracted position that is off the screen, A detection unit that detects that the Braille key plate has moved to the mounting position, and a voice announcement when the detection unit detects that the Braille key plate has moved to the mounting position. The scan, characterized in that a control means for switching from the guide announcement for normal operation guidance announcements for braille key plate operation.

[Action]

According to the present invention having such a configuration, when a visually impaired customer makes a transaction, when the Braille key plate is moved to the mounting position on the operation display unit, it is detected by the detection means, and the control is performed based on this. Since the means switches from the guide announcement for normal operation to the guide announcement for braille key plate operation, the customer confirms the display of the braille key with both hands and confirms the display of the braille key with the guide announcement, and the braille key corresponding to the announcement is used as a countermeasure against the recovery means. Then press.

By this depression, the Braille key moves, and when the leg portion on the lower surface reaches and touches the operation point, the information corresponding to the operation point is input, and the processing operation of the corresponding transaction is performed.

Therefore, according to this, when the Braille key plate is moved to the mounting position on the operation display unit, the guidance announcement for normal operation is switched to the guidance announcement for Braille key plate operation, and even a visually impaired customer can follow the announcement. It is possible to perform accurate and smooth input operations while checking the contents of the Braille key with both hands, and it is possible to carry out transactions by the customer's own operation without having to perform the operation on behalf, so there is no leakage of the secret code , It is possible to prevent financial infringement of personal privacy.

In addition, since the Braille key plate in the present invention is provided with a recovery means for recovering the Braille key for each Braille key, when a visually handicapped customer touches the Braille display of the Braille key and confirms the displayed contents. Even if some force is applied to the Braille key, it is possible to prevent the careless operation of the Braille key by the recovery means, and thus to prevent erroneous input.

〔Example〕

An embodiment of the present invention will be described below with reference to the drawings. Fig. 1 is an external perspective view of an automated teller machine showing the embodiment of the present invention, and Fig. 2 is a Braille key showing the usage state of the present embodiment. FIG. 3 is a perspective view of the plate, and FIG. 3 is an enlarged cross-sectional view of a main part of FIG.

First, the external structure will be described with reference to FIG. 1. An operation display unit 2, a cash deposit / withdrawal port 3, and a card insertion / ejection port 4 are arranged in the same manner as in the prior art.

Reference numeral 8 denotes a Braille key plate integrally provided in the apparatus casing so that it can be attached to and detached from the operation display unit 2. The Braille key plate 8 has one end rotatably supported at a predetermined position of the apparatus casing. However, when a visually impaired customer conducts a transaction, the support end is pivoted as a pivot to move to a mounting position that covers the screen of the operation display unit 2, and when the operation is completed, the support end is pivoted again. As a result, it is lifted up and removed from the surface of the operation display section 2, and when a normal customer performs an operation, it is moved to and stored in the storage section 14 as a retracted position provided in the apparatus housing. .

As shown in FIGS. 2 and 3, the Braille key plate 8 has a plurality of Braille keys 9 displayed in Braille arranged in a grid pattern, each of which is supported so as to be vertically movable independently. . Reference numeral 10 denotes a frame 10 that supports the Braille keys 9 as a whole, and a supporting portion 10a extends from one end, and is rotatably attached to the apparatus housing by the supporting portion 10a.

Reference numeral 11 is a leg portion provided on the lower surface of each Braille key 9, and 12 is a coil spring as a restoring means fitted to the leg portion 11. The coil spring 12 causes each Braille key 9 to move to a fixed position. It is possible to move up and down, and the customer presses it against the spring 12 to lower it, which lowers the leg portion 11 on the lower surface of the Braille key 9 to the corresponding operation button portion on the operation display 2 surface. It is designed to be touched. Coil spring 12 when you remove your finger from Braille key 9 and stop pressing
By the action of, it rises and returns to the original position.

Reference numeral 13 denotes a predetermined position on the display screen on the lower surface of the Braille key plate 8 so as to come into contact with a predetermined position on the display screen of the operation display unit 2 when the Braille key plate 8 is moved to the mounting position. It is a protrusion provided at the corresponding position,
It is detected by the sensor 7 and informs a control unit (not shown) that the Braille key plate 8 is in the usable position.

In such a configuration, when a normal customer performs a transaction operation, that is, when the Braille key plate 8 is not needed,
The Braille key plate 8 is detached from the operation display unit 2, is started up, for example, as shown in FIG. 1, and is stored in the storage unit 14 provided in the apparatus housing. A desired operation button is touched on the glass plate 6 to perform transaction processing.

And when a visually impaired customer performs a trading operation,
That is, when conducting a transaction that requires the Braille key plate 8, first, the Braille key plate 8 stored in the storage unit 14 is rotated so as to be lowered toward the front side, and as shown in FIG. 2 Move to the mounting position that covers the upper surface.

As a result, the Braille key plate 8 has the corresponding Braille keys 9 placed at positions corresponding to various operation buttons displayed on the screen of the operation display unit 2.

At the same time, the protrusion 13 on the lower surface of the Braille key plate 8 comes into contact with a predetermined position of the operation display unit 2, and the sensor 7 detects this, so that the Braille key plate 8 is in the operation and use state.

When the Braille key plate 8 is in the operating and use state, a command to that effect is output to each mechanism section by a control unit (not shown), and, for example, an operation guide announcement is given by voice so that the operation can be accurately input without error. Switch to the guide announcement for operating the Braille key plate 8.

When the customer presses the Braille key 9 corresponding to the desired transaction according to this guidance announcement, the Braille key 9 descends as shown in FIG. Reaches and touches the glass plate 6 of the operation display unit 2.

This is detected by the sensor 7, and the processing operation is performed by the detection signal. A transaction is performed by repeatedly pressing the Braille key 9 in this way.

It should be noted that the present invention is not limited to the above-described embodiment, but various modifications can be made. For example, in the above-described embodiment, the Braille key plate 8 is rotated by raising it with the support end 10a as the rotation fulcrum so as to be stored in the storage portion 14 in front of the operation portion. However, if space can be secured, it will be horizontal. It may be slid in any direction, that is, the operation display unit 2 can be stored so as to be exposed when not in use, and the operation display unit 2 can be mounted so as to cover the surface only when it is used.

Further, buttons for operating the Braille key plate 8 are arranged in the vicinity of the operation display unit 2, and the Braille key plate 8 can be used by pressing the button, and the Braille key plate 8 is mounted on the operation display unit 2. The operation guidance announcement may be started from the operation.

[Effect of device]

As described above, according to the present invention, a plurality of Braille keys each having a leg portion on the lower surface and provided with a Braille display on the surface are assembled, and a recovery means for recovering the depressed Braille key is provided for each Braille key. And a braille key plate that is movable by the mounting position and the retracting device that are formed by the above and that cover the screen of the operation display unit so that the legs are located on the operation location displayed on the screen of the operation display unit. , A detection means for detecting that the braille key plate has moved to the mounting position, and when the detection means detects that the braille key plate has moved to the mounting position, a voice announcement is made for normal operation. It is configured to have a control means for switching from the guide announcement to the guide announcement for operating the Braille key plate.

Therefore, according to this, when the Braille key plate is moved to the mounting position on the operation display unit, the guidance announcement for normal operation is switched to the guidance announcement for Braille key plate operation, and even a visually impaired customer can follow the announcement. The effect is that the input operation can be performed accurately and smoothly while checking the content of the Braille key with both hands, which makes it possible to perform transactions by the customer's own operation without having to delegate the operation. Therefore, it is possible to prevent the leakage of the personal identification number and the financial infringement of personal privacy.

In addition, since the Braille key plate in the present invention is provided with a recovery means for recovering the Braille key for each Braille key, when a visually handicapped customer touches the Braille display of the Braille key and confirms the displayed contents. Even if some force is applied to the Braille key, it is possible to prevent inadvertent operation by the recovery means, so that an effect of preventing erroneous input can be obtained.

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is an external perspective view of an automated teller machine showing an embodiment of the present invention, FIG. 2 is a perspective view of a Braille key plate showing a use state of this embodiment, and FIG. FIG. 4 is an enlarged sectional view of an essential part of FIG.
FIG. 5 is an external perspective view showing an example of a conventional automatic transaction device.
The figure is a schematic sectional view of the operation display section shown in FIG. 2 ... Operation display part, 5 ... Display device 6 ... Glass plate, 7 ... Sensor 8 ... Braille key plate, 9 ... Braille key 10 ... Frame, 11 ... Leg part 12 ... Coil spring, 14 ... Storage part

Claims (1)

[Scope of utility model registration request] 1. An automatic transaction device which displays operation guidance texts, operation points, etc. on a screen of an operation display unit and inputs information corresponding to the operation points by touching the displayed operation points to perform transaction processing. In the above, a plurality of Braille keys having a leg portion on the lower surface and a display in Braille on the surface are assembled, and a recovery means for recovering the depressed Braille key is provided corresponding to each Braille key, and A braille key plate that is movable to a mounting position that covers the screen of the operation display unit so that the legs are located on the operation location and a retracted position that is off the screen, and the braille key plate Detecting means for detecting that the braille key plate has been moved to the position, and when the detecting means detects the movement of the braille key plate to the mounting position, a voice announcement,
An automatic transaction device comprising: a control means for switching from a guidance announcement for normal operation to a guidance announcement for operating a Braille key plate.