JPH08195825A - Condition recording system - Google Patents

Abstract

PURPOSE: To provide a condition recording system for easily detecting and analyzing the abnormal state of a device in a remote center. CONSTITUTION: Cameras 7 and 8 for monitoring utilization conditions and the various kinds of sensors 9-11 for gathering data for indicating the utilization conditions are installed near a public telephone set 2. The video images of the cameras and the data of the sensors are tentatively recorded in a memory 6, and when the abnormal state is detected by the video images of the cameras and the sensors, etc., the video images and corresponding data before and after detecting the abnormal state are transmitted to the remote center 15 by a digital communication line. The video images and the data of the memory 6 are erased when the memory 6 becomes full. In such a manner, by making the video images, the data of the sensors and abnormality detection signals correspond to each other, the utilization conditions and the abnormal state are easily recognized. Also, by transmitting the video images and the data only when the abnormal state is detected, detailed video images and detailed data required for recognizing the utilization conditions and the abnormal state are gathered without making a transmission amount and a recording amount massive.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for collecting and recording information required for remote monitoring and the like. More specifically, when the device is a communication device, Also, if the device does not have a communication function, only when an abnormal condition is detected through a separately provided communication device, it is sent to the remote center in the form of images of the usage situation before and after that and data from the sensor. , If these are recorded at the center and appropriate processing is performed, or if the image and data transmitted together with the abnormal state detection signal are recorded at the center and the subsequent abnormal state detection signal from the device is not transmitted, The present invention relates to a situation recording system that erases records at a center.

[0002]

2. Description of the Related Art Conventionally, a remote monitoring system of this type transmits all images including unnecessary images on the monitored side to a remote center (monitoring side), and records and processes them at the center. Things were common.

[0003]

However, in the above-mentioned conventional general remote monitoring system for transmitting all images on the monitored side to the center, the amount of transmission to the center and the amount of recording at the center become enormous. Was there. For this reason, the definition of the image becomes low, and it is not possible to discriminate a fine operation, a face and the like. In addition, the amount of video to be searched when grasping the usage status from the recorded data was too large, which made operation and processing very difficult. In addition, not only the video directly necessary for grasping the usage status or the abnormal status but also all the videos are recorded, so that there is a concern that privacy problems of the user of the apparatus may be concerned. Further, since only the video is transmitted, there is a drawback that it is difficult to correspond to the data operated by the user, and it is difficult to determine the usage status or the abnormal state only with the video.

On the other hand, when the monitored side detects an abnormal state, it is conceivable that the communication device or a device in the vicinity thereof records an image and the recorded image is transmitted to the center. In such a system, communication is performed. If the function or recording function is destroyed, the related video is not sent to the center at all,
It is expected that an abnormal situation cannot be grasped promptly.

The present invention has been made in order to solve the above-mentioned problems, and an object thereof is to easily detect and analyze the utilization status or abnormal state of a device or communication equipment at a remote center. The purpose is to provide a situation recording system.

[0006]

In order to achieve the above object, the present invention provides a communication device connected to a communication network by a digital communication line having at least one video and data communication channel, and the communication device. One or a plurality of cameras installed integrally or in the vicinity of the communication device, a sensor for collecting data indicating a condition inside or in the vicinity of the communication device, an image by the camera or data by the sensor detects an abnormal state An abnormality detection function means, a connection interface to the communication device, a situation detection device having a transmission function means for transmitting an image taken by the camera through the communication channel, data collected by the sensor, and a detection signal of the abnormal state. , Correlating the video and data transmitted from the situation detection device via the communication network And a remote center for recording, and means the status recording system constituted.

In the above situation recording system, the communication channel comprises at least one information channel and at least one signal channel, and the image captured by the camera is transmitted to the remote center via the at least one information channel, The data collected by the sensor is transmitted to the remote center in packet form on the at least one signal channel in order to transmit high-definition images and detailed data without increasing the transmission amount. Is preferred.

In the above situation recording system,
The remote center normally erases the recorded video and data when it reaches a certain recording capacity for a certain period of time, but when the abnormal state detection signal is received from the situation detection device, the recorded video and data are recorded. In order to reduce the recording amount, it is preferable to have a configuration that includes a control unit that keeps the data recorded without being erased.

In the above situation recording system,
A memory function means for temporarily recording the image picked up by the camera and the data collected by the sensor is added to the situation detection device, and when the abnormality detection function means detects an abnormal state, the transmission function means before and after the detection of the abnormal state. In order to reduce the amount of transmission and the amount of recording, it is preferable to transmit the video and the data to the remote center in association with each other.

Further, in the above situation recording system, as a sensor for collecting data showing the situation inside or in the vicinity of the communication equipment, a key from the communication equipment, a door lock state sensor, and a notification from a device near the communication equipment. Information input means, power supply state sensor, abnormal image judgment output from camera,
It is preferable to use one or more of the property theft sensor, the property destruction sensor, and the unauthorized communication determination sensor in order to make it possible to grasp the detailed usage situation and abnormal situation.

[0011]

In the situation recording system according to the present invention, an image obtained by a camera for monitoring the usage status of communication equipment or a device installed near the communication equipment, and data showing the usage status of users in or near the communication equipment. The data collected by the sensor and the situation detection device that has the interface for connecting to the communication device and the abnormal condition detection function means are used together with the abnormality detection signal and the remote communication using the digital communication line when the user uses the device or the communication device. By transmitting to the center, it is possible to easily associate the video and data at the remote center to easily determine the usage status, and reliably detect abnormal conditions such as mischief, fraudulent activity, etc. to the device etc. , To be able to analyze.
In the above, by using the digital communication line, it is possible to transmit high-definition video and data by the sensor.

At the remote center, the above-mentioned video and corresponding data are recorded and normally erased at a fixed time or when the recording capacity reaches a fixed value. However, when an abnormal signal is received from the communication device, the video and the By not erasing the data, it is possible to collect the detailed video and detailed data necessary for grasping the usage status and abnormal state without enlarging the recording amount of unnecessary video.

Further, in the situation detecting device, the image picked up by the camera and the data collected by the sensor are temporarily recorded, and when an abnormal state is detected, the image before and after the detection of the abnormal state and the corresponding data are remotely recorded. By transmitting to the center, it is possible to collect detailed video and detailed data necessary for grasping the usage status and abnormal state without enlarging the transmission amount and recording amount.

Further, by using various sensors, in addition to the video, data indicating the usage status is transmitted in correspondence with the video, so that the user's behavior and other detailed usage status can be grasped.

[0015]

Embodiments of the present invention will now be described in detail with reference to the drawings.

FIG. 1 is a system configuration diagram illustrating an embodiment of the present invention. In the figure, reference numeral 1 denotes a public telephone box. Assuming that the public telephone box 1 is installed, 2 is a public telephone, 3 is an AC power source, 4 is a backup battery at the time of power failure, and 5 is a usage state of the public telephone. A situation detecting device for detecting, 6 is a memory for recording data, 7 and 8 are cameras, and 9 to 12 are sensors for detecting the use situation of a public telephone. Further, 13 is a digital communication network, 14 is a telephone that is a communication partner of the public telephone 2 via the digital communication network 13, and 15 is a public telephone 2 and the digital communication network 1.
It is a remote center to which the situation detection device 5 is connected via 3. As one installed in this remote center 15,
6 is a DSU (digital service unit) terminating a digital communication line, 17 is a control device for controlling the entire remote center 15, 18 is a voice response device for guiding the user by voice, 19 is a VTR for recording video, Reference numeral 20 is a monitor for viewing an image. Reference numeral 21 is a notification reception center for receiving an emergency notification from the remote center 15 and calling it to the public telephone 2.

The operation of this system will be described below with reference to the operation flow of the communication device (public telephone 2 in this embodiment) and the situation detecting device 5 shown in FIG.

When a user enters the public telephone box 1, the camera A7 or the camera B8 and the use confirmation sensor 9 shown in FIG.
7 or camera B8 starts capturing the usage situation,
An image is recorded in the memory 6 via the situation detection device 5. At the same time, regarding the detection items shown in FIG. 4, data is collected by the various sensors shown in FIG. 3, the cameras 7, 8 or the public telephone 2 and recorded in the memory 6. In the situation detection device 5, the built-in abnormality detection function means performs data analysis based on a predetermined determination criterion such as a sensor output threshold value and detects an abnormal situation. If it is normal and no abnormality is detected, the image pickup is once stopped in order to prevent the memory 6 from being full. Next, it enables dialing and allows users to make phone calls and data communications. If the user does not leave the room within a certain period of time, the abnormality is detected again and the call or data communication can be continued. When the use confirmation sensor 9 and the cameras 7 and 8 detect the leaving without detecting any abnormality, and considering the capacity of the memory 6 and the remaining capacity,
When a predetermined time has elapsed, the memory 6 is erased, a completion signal is transmitted to the remote sensor 15, and the process is completed.

Abusive behavior sensor 12, mischief sensor 1
1. When an abnormality is detected by the situation detecting device 5 based on the data by the fraud sensor in the public telephone 2, the image recorded up to that time in the memory 6 and the data by the sensor are transmitted to the remote center 15.

FIG. 5 is a diagram showing the relationship between the type of communication information and a communication channel (also called a channel). The public telephone 2 in this embodiment is connected to the communication network 13 by two communication channels, and the information channel B ₁ of one communication channel is used for communication of the public telephone 2 and the information channel B ₂ of another communication channel. Is used for video transmission, and its signal channel D is used for data transmission in packets by a sensor or the like. Each image of the two cameras 7 and 8 is automatically switched between the cameras A7 and B8 and transmitted.
Alternatively, a communication channel may be prepared for each camera and each video may be transmitted simultaneously. It is needless to say that the configuration and use example of the communication channel described above are merely examples and can be applied to various forms of digital communication networks.

As described above, the image and the data are transmitted through the channel different from the communication channel, and the call is continued as it is, so the user does not notice. Further, since the image and the data are transmitted almost at the same time, it is easy to associate them with each other and the abnormality detection signal at the remote center 15, but especially the transmission data or the abnormality detection signal is matched with the video frame. You may attach a video frame number and transmit.

In this embodiment, the public telephone 2 is provided with the memory 6 and the video and data are transmitted to the remote center 15 only when an abnormality is detected.
The video and data are transmitted from the communication device or the communication device to the remote center 15 at all times, or when the user enters the room or starts to use, and the transmitted video and data are recorded by the remote center 15, and the controller 17 controls the constant amount. It is erased when the time or a certain recording capacity is reached, but when an abnormality detection signal is received when an abnormal state is detected from the communication device, the image and the data collected by the sensor are not erased and remain recorded. You can also do it.

At the remote center 15, processing is performed according to the procedure shown in FIG. That is, first, the transmitted video and data are received and recorded in the VTR 19. Next, depending on the item detected by the data from the sensor shown in FIG. 3, the correspondence shown in FIG. 4 is taken.

When the unlocking sensor (safe box door, housing sensor) in the public telephone 2 shown in FIG. 3 confirms the unlocking of the door, the remote center 15 collects the safe of each public telephone 2. The schedule, repair schedule, etc. are checked, and if abnormal, the data is transferred to the notification reception center 21. If normal, analyze the video recording.

The violent behavior sensor (pressure, noise, smoke, wall destruction, attachment sensor) 12 shown in FIG. 3, a tampering sensor (power interruption, TV camera sensor) 11, a fraud sensor in the public telephone 2 (counterfeiting) When the remote center 15 receives an abnormality detection signal from a card or thread thread sensor), the remote center 15 compares and analyzes the received images at the same time with a predetermined reference to determine whether the image is illegal or abnormal. In the case of an abnormality, the voice response device 18 is operated, a warning message is transmitted from the remote center 15 to the built-in speaker of the public telephone 2 through the B ₂ channel of FIG. Then, the image is displayed on the monitor 20, and the data is transferred to the notification receiving center 21 if necessary.

The operation sensor (help key, help key, etc.) in the public telephone 2 shown in FIG.
If the remote center 15 receives the help signal, the voice response device 18 in the remote center 15 operates, and appropriate guidance according to the output content from the operation sensor is displayed in B of FIG. _It transmits to the speaker built in the public telephone 2 through ₂ channels.

As described above, in the present embodiment, by using a digital communication line as the communication line between the public telephone 2 and the remote center 15, the communication or call of the user is continued as it is. Video and sensor data can be transmitted to the remote center 15 at the same time. In addition, since the data and the video are transmitted to the remote center 15 at the same time, the
It becomes easy to analyze whether mischief or the like has been performed, or to analyze the means. Further, even if the camera or the like is blocked or destroyed, the image and data up to that point are recorded and transmitted to the remote center 15, so that the situation can be grasped.

Since various sensors are used to collect data and transmit it to the remote center 15,
When a fraud or the like is detected or operation is confusing, the remote center 15 is automatically notified. Therefore, the remote center 15 calls the public telephone 2 without changing the call.
The voice response device of the remote center 15 or the operator can appropriately and appropriately give a warning, guidance, etc. to the user from the speaker of the public telephone.

In this embodiment, the situation detecting device 5 is provided in a housing separate from the public telephone 2, but it may be integrated in the public telephone 2. The AC power supply 3 and the battery 4 are also separately housed from the public payphone 2 so as not to be destroyed, but may be built in like the normal public payphone 2. Also, one camera may be used if the usage situation can be sufficiently grasped. The sensors shown in FIG. 3 and the detection items shown in FIG. 4 may be properly selected according to the public telephone installation place or the like.

Further, in the present embodiment, the public telephone 2 in the public telephone box 1 is shown as an example, but the same operation can be performed by general communication equipment such as an automatic cash dispenser having a communication function in the public telephone box. Is obvious. Further, even in the case of a device having no communication function, it is possible to record the situation similarly by adding a communication device.

Further, in the present embodiment, the camera image is analyzed by the remote center 15, but a simple image analysis as the first stage analysis is performed by the situation detecting device 5 and combined with various sensor output results. It is also possible to enhance the abnormality detection capability.

[0032]

As described above, according to the situation recording system of the present invention, the image by the camera for monitoring the use situation of the communication device or the device installed in the vicinity of the communication device and the image in or near the communication device. The data collected by the sensor that collects the data indicating the usage status of the user is associated with the abnormality detection signal by the situation detection device having the connection interface to the communication device and the abnormal state detection function means, When the device or communication device is used, it is sent to the remote center at the same time by using the digital line, which makes it easy to judge the usage status at the remote center and also to mischief the device, or to detect any irregularities such as cheating or violent acts. You can reliably detect and analyze the condition.

At the remote center, the above video and corresponding data are recorded and normally erased at a fixed time or when a fixed recording capacity is reached, but when an abnormal signal from a communication device is received, the video and When the data is not erased, it is possible to collect the detailed video and detailed data necessary for grasping the usage status and abnormal state without enlarging the recording amount of unnecessary video.

Further, in the situation detecting device, the image picked up by the camera and the data collected by the sensor are temporarily recorded, and when an abnormal state is detected, the image before and after the detection of the abnormal state and the corresponding data are remotely recorded. When the information is transmitted to the center, it is possible to collect the detailed video and detailed data necessary for grasping the usage status and the abnormal state without enlarging the transmission amount and the recording amount.

Further, when various sensors are used to transmit data indicating the usage status in addition to the video in correspondence with the video, it is possible to grasp the detailed usage status such as user's behavior. Become.

[Brief description of drawings]

FIG. 1 is a configuration diagram of an entire system showing an embodiment of the present invention.

FIG. 2 is a diagram showing a processing procedure of a communication device in the above embodiment.

FIG. 3 is a diagram showing a configuration example of various sensors in the above-described embodiment.

FIG. 4 is a diagram showing an example of abnormality detection items by the sensor and the communication device in the embodiment.

FIG. 5 is a diagram showing the relationship between communication information and communication channels in the above embodiment.

FIG. 6 is a diagram showing a processing procedure of a remote center in the above embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Public telephone box 2 ... Public telephone 5 ... Situation detection device for detecting usage situation 6 ... Memory for recording data 7, 8 ... Cameras 9, 10, 11, 12 ... Sensor for detecting usage situation 13 ... Digital Communication network 15 ... Remote center 17 ... Control device for controlling the entire remote center 19 ... VTR 21 for recording video 21 ... Notification receiving center

Claims (5)

[Claims] 1. A communication device connected to a communication network by a digital communication line having at least one video and data communication channel, and one or a plurality of devices installed integrally with the communication device or in the vicinity of the communication device. Camera, a sensor for collecting data indicating a situation inside or near the communication device, an abnormality detection function means for detecting an abnormal state of an image by the camera or data by the sensor,
From the situation detection device, a connection interface to the communication device, a situation detection device having transmission function means for transmitting an image taken by the camera through the communication channel, data collected by the sensor, and a detection signal of the abnormal state, A situation recording system, comprising: a remote center for recording the video and data transmitted via a communication network in association with each other. 2. The communication channel is composed of at least one information channel and at least one signal channel, the image captured by the camera is transmitted to the remote center through the at least one information channel, and the data collected by the sensor is transmitted. A system according to claim 1, characterized in that it transmits to the remote center in packet form on the at least one signaling channel. 3. The remote center erases the recorded video and data, usually for a certain period of time or when a certain recording capacity is reached, but when the abnormal state detection signal is received from the situation detecting device, the remote center erases the recorded image and data. The situation recording system according to claim 1, further comprising control means for keeping the recorded video and data without erasing the recorded video and data. 4. The situation detecting device is provided with a memory function means for temporarily recording an image picked up by a camera and data collected by a sensor, and when the abnormality detecting function means detects an abnormal state, the transmitting function means detects the abnormal state. The situation recording system according to claim 1, wherein the image and the data before and after detection are transmitted to a remote center in a form of being associated with each other. 5. A sensor for collecting data indicating a state inside or near a communication device, a key of the communication device, a door lock state sensor, a means for inputting report information from a device near the communication device, and a power state. The situation according to any one of claims 1 to 4, wherein one or more of a sensor, an abnormal image determination output from a camera, a property theft sensor, a property destruction sensor, and an unauthorized communication determination sensor are used. Recording system.