JPH08129663A - Display system - Google Patents

Abstract

PURPOSE: To prevent a display unit for customer operation guidance from deteriorating without stopping display operation by preparing plural screens for waiting for customer which are different in display position as screen displayed on the display unit in the customer-waiting state of an automatic machine, and switching the screens for waiting for customer with time or for every transaction. CONSTITUTION: While the machine waits for a customer, a display part 2 displays the customer wait screen. When the customer selects a transaction by using an input part 3, the display part 2 is switched to a screen for guiding the insertion of a card. After a payment transaction ends, the machine enters the customer-waiting state and the same screen is displayed until operation by a next customer. In a storage part 12, a data storage area 121 and two kind of customer-wait screens 1221 and 1222 in a display screen data group 122 are provided. For a display at the display part 2, display screen data corresponding to a transaction flow are read out of the display screen data group 122 in the storage part 12.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method of displaying a display screen until the operation is started, that is, a so-called customer waiting screen, on an operation guidance display in an automatic machine such as an automatic teller machine which a customer directly operates. .

[0002]

2. Description of the Related Art It is not intended to prevent deterioration of an operation guidance display of an automatic machine, but as shown in JP-A-63-53633, the display is automatically turned off after a certain period of time has passed since the end of handling, etc. There is.

[0003]

As a drawback of the above-mentioned prior art, although it can be handled by an automatic machine, since the display of the operation guidance display is turned off while waiting for the customer, There is a risk of making a false judgment that it is unhandled.

An object of the present invention is to provide means for solving the drawbacks of the above-mentioned prior art. That is, the purpose is to prevent deterioration of the display device without stopping the display of the customer guidance display device.

[0005]

In order to achieve the above object, as a "customer waiting screen" displayed on a customer operation guide display while a customer of an automatic machine waits for a customer, a plurality of screens of two or more different display positions are displayed. Is prepared and the "customer waiting screen" displayed for each transaction such as time, date, etc. is switched.

[0006]

A plurality of customer waiting screens set to have different display positions are selectively displayed according to the stored contents of the determination storage unit. Therefore, it is possible to prevent the deterioration caused by the display of the specific portion of the display for a long time.

[0007]

Embodiments of the present invention will be described below with reference to FIGS.

1 and 2 are an external view and a schematic configuration diagram of an automated teller machine used in a bank or the like according to the present invention. In the figure, the control unit 1 controls the display unit 2, the input unit 3, the slip card mechanism unit 4, the passbook printing mechanism unit 5, and the bill input / output mechanism unit 6, and the customer's operation and the determined procedure. In accordance with the above, each part is controlled, cash deposit payment, passbook printing, etc. are performed.

Under the control of the control unit 1, the display unit 2 displays the operation guide screen of the customer, the contents of the operation performed by the customer on the input unit 3, the other bank staff screen, and the like. To do. In this embodiment, C is used as the indicator of the display unit 2.
It is assumed that the RT display is used.

The input unit 3 is used for selecting the customer's transaction contents, inputting the personal identification number and the amount of money required for banking transactions as described above, and in this example, a touch panel is used.

Voucher card mechanism section 4 / Passbook printing mechanism section 5 /
The banknote input / output mechanism unit 6 performs read / write of bank cards, printing of transaction details / passbook / counting of payment banknotes, authenticating / counting deposit banknotes, and counting.

FIG. 3 shows a transaction flow of a payment transaction in the automatic teller machine of the embodiment and a display example of the display unit 2. In the figure, the display unit 2 is in the state of waiting for the customer.
Is displaying the screen No, 800n "customer waiting screen". When the customer selects a payment transaction using the input unit 3 as shown in the flow 600 for the payment transaction, the screen No. 810 is displayed on the display unit 2 and the screen is switched to the screen for guiding the insertion of the card. The payment transaction is performed according to the procedure defined as the flow 610, 620, 630, 640 ... Further, on the display unit 2, guidance screens of screen No. 820 and below are displayed. When the customer receives the cash and the payment transaction is completed as shown in flow 700, screen No. 900
After displaying for a certain period of time, the screen No. and 800n are displayed again, the customer waits, and the same screen is displayed until the next customer operates.

Next, a display method on the display unit 2 will be described in detail with reference to FIG. The display on the display unit 2 is performed by reading the display screen data corresponding to the transaction flow from the display screen data group 122 stored in the storage unit 12 under the control of the control circuit 11.

In the present embodiment, description will be made assuming that two types of "customer waiting screens" are selected by odd-even of dates.

A date storage area 121 is provided inside the storage unit 12, and two types of “customer waiting screens” 1 are provided in the display screen data group 122.
221,1222 are provided.

The date storage area 121 stores the date of the current day, and the control circuit 11 determines whether the date in the date storage area 121 is odd or even. If the judgment result is an odd number of days, the storage unit
The “customer waiting screen” 1221 in the display screen group 122 stored in 12 is selected and displayed on the display unit 2. If the date determination result is an even number, the “customer wait screen” 1222 is selected and displayed on the display unit 2.

FIG. 4 shows a display example of the "customer waiting screen" 1221 and 1222. Although the display contents are the same, the screen data is set so that the display position and the display line in this example are different. These two types of display examples 8001 and 8002 are selected and displayed as "customer waiting screen" 800n in FIG.

In the present embodiment, the selection of the customer waiting screen is switched by odd-even of the date, but it goes without saying that the same effect is produced even if it is carried out every calendar month, every transaction or every certain display time. Absent.

[0019]

By using the display method according to the present invention, the "customer waiting screen", which often displays the same content for a long time, is switched at regular intervals, and the same content is displayed for a long time. It is possible to prevent deterioration of a specific portion of the display unit that occurs.

[Brief description of drawings]

FIG. 1 is an external view of an automated teller machine which is an embodiment of the present invention.

FIG. 2 is a schematic configuration diagram of the device.

FIG. 3 is a diagram showing a schematic operation flow and a display example at the time of payment transaction in the device.

FIG. 4 is a diagram showing a display example of a customer waiting screen in the same apparatus.

[Explanation of symbols]

 1 ... Control unit 2 ... Display unit 11 ... Control circuit 12 ... Storage unit 121 ... Date storage area 122 ... Display screen data group 1221 ... Customer waiting screen data 1222 ... Customer waiting screen data 8001 ... Customer waiting screen display example 8002 ... Customer waiting Screen display example

Claims (5)

[Claims] Claim: What is claimed is: 1. An automatic machine having a display section for displaying a user operation guide screen, a storage section for storing screen data to be displayed on the display section, and a judgment storage section for selecting a screen to be displayed on the display section. 2. A display method, wherein a plurality of customer waiting screens to be displayed by the start of the user's operation are prepared, and the customer waiting screens to be displayed are switched according to the stored contents of the determination storage unit. 2. The display system according to claim 1, wherein as a content stored in the determination storage unit, a customer waiting screen for storing a date and displaying the date is switched. 3. The display system according to claim 1, wherein as a content stored in the determination storage unit, a customer waiting screen for storing a calendar month and displaying the calendar month is switched. 4. The display system according to claim 1, wherein the customer waiting screen to be displayed is switched at regular intervals by rewriting the contents stored in the determination storage unit at regular intervals. 5. The display system according to claim 1, wherein the stored contents of the judgment storage unit are rewritten for each transaction by the user, and the customer waiting screen displayed for each transaction by the automatic machine is switched.