JPH08129516A - System and method for memorandum associative communication - Google Patents

Abstract

PURPOSE: To automatically and surely record the fact of being requested and surely inform the requesting person of the completion of the work through an easily operation after the operation is completed by managing a memorandum given attribute information, showing whether character information having respective items composed of character strings is processed or unprocessed, as electronic information. CONSTITUTION: Memorandum information is sent and received between terminal devices 100 and 200 which display and selectively input the character information. Request information having respective items composed of character strings is sent from a 1st terminal device 100 as a request source to the 2nd terminal device 200 as a request destination. The 2nd terminal device 200 records the request information, given attribute information showing whether the received request information is processed or unprocessed, as a memorandum. The request information is processed by referring to the memorandum and the completion of the processing of the request information is sent to the 1st terminal device 100.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a memorandum interlocking communication system and a memorandum interlocking communication method, and more particularly to a memorandum interlocking communication system and a memorandum interlocking communication system for communicating between terminal devices having a communication function in which a memorandum is converted into electronic data. Regarding communication method. For details, use the electronic notebook and personal computer applications that use hardware that has a communication function added to the functions such as computerized memorandums and memos.
The present invention relates to a memorandum-linked communication method and a memorandum-linked communication method for not only recording request information as a memorandum when a processing request is made by a partner, but also reliably executing processing based on the request information.

[0002]

2. Description of the Related Art Conventionally, there is a function of inputting data into an electronic notebook or an application program of a personal computer to digitize the data and use it as a memorandum. Normally, when using a small portable device with an electronic filing function such as an electronic organizer, the mounted keyboard is pressed with a finger or the virtual keyboard displayed on the display screen is pointed with a pen. In addition, if there is a handwritten character recognition function, by writing handwritten characters on the display device with a sensor, "who requested what kind of content and what time must be completed"
Enter information such as.

Then, at a given time, the memorandum is referred to, the processing is executed, and the result of the execution is transmitted to the requester by facsimile or the like. FIG. 11 is a diagram for explaining a conventional system. Same figure (A)
Shows an operation menu screen of the electronic notebook. Here, when the user selects the memorandum, a virtual keyboard for inputting the memorandum is displayed on the display screen as shown in FIG. 7B, and the user inputs any character from the keyboard. To generate a character string to be entered in the memorandum. When the input of the character string is completed, the character string of the memorandum as shown in FIG. 7C is generated and stored in the area for storing the memorandum.

After this, the user creates a document or refers to the address book and uses the electronic notebook, and later, FIG.
When the memorandum information stored in the memorandum area is displayed by calling the memorandum with the operation menu shown in, for example, A
Recognize that the sales total list requested by him must be created, and perform the processing. When the sales list creation process ends, if the facsimile number of Mr. A is registered in the address book, the user refers to that information,
The created sales list is transmitted to Mr. A by facsimile communication and the completion of the requested work is notified.

[0005]

However, the above conventional system requires an operation of inputting using a small keyboard mounted on an electronic notebook or the like or a virtual keyboard displayed on the display screen. There is a problem that it is more troublesome than inputting from a keyboard of a general-purpose personal computer.

[0006] In order to obtain information on request requirements, for example, when making a note of the request made by the client over the telephone, there is a possibility that the listener may make a mistake or the input is incorrect. However, there is a problem that the reliability of information is low. Further, when the requested work is completed, it is necessary to report the completion using a telephone or a facsimile in order to notify the client of the completion. At this time, if the other party cannot be contacted by telephone, it will be necessary to notify again by telephone. As described above, in addition to the difficulty of inputting by the user, there is a problem in that a burden of notifying the user of the completion of processing is required.

The present invention has been made in view of the above points, and solves the above-mentioned conventional problems, automatically and surely records the request, and after the work is completed, it is easy to do so. An object is to provide a memorandum-linked communication method and a memorandum-linked communication method capable of surely notifying a client by operation. A further object of the present invention is to provide a memorandum-interlocked communication system and a memorandum-interlocked communication method in which a person who wants to record in a memorandum can automatically store the request information without recording the request information. With the goal.

[0008]

FIG. 1 is a block diagram showing the principle of the present invention. According to the memorandum-linked communication method of the present invention, information management means for managing a memorandum as electronic information to which the memorandum in which each item is composed of a character string is added with processed or unprocessed attribute information and the character information is transmitted. It is composed of a communication network accommodating a terminal device having a transmission means and a display / input means for displaying and selecting and inputting the character information.

Further, the present invention comprises a request information creating means 120 for creating request information based on character information, and a first transmitting means 130 for transferring the request information created by the request information creating means 120 to a request destination. 1 terminal device 100
A request information storage means 210 for recording the request information transmitted from the first terminal device 100 as a memorandum; and a second transmitting means 230 for notifying that the business has been processed based on the memorandum and has been processed. And a second terminal device 200 including.

The request information includes request identification information that explicitly indicates that the information to be transmitted is a request item. Further, the request information includes processing deadline information for the requested items. The request information storage unit 210 records the attribute information as unprocessed when the process corresponding to the request information is unprocessed, and records the attribute information as processed when the process is completed.

The second transmitting means 230 of the above-mentioned second terminal device 200 sends a completion message to the first terminal device 100 based on the request information when the requested process ends at the time when the process ends. Send. Further, the first transmitting means 130 of the first terminal device transmits the address information of the own device together with the request information, and the second transmitting means 230 of the second terminal device sends a message with the address information as the destination. Send.

FIG. 2 is a sequence chart for explaining the principle of the present invention. A memorandum-linked communication method of the present invention is a memorandum-linked communication method for transmitting and receiving memorandum information between terminal devices that display and select and input textual information. Request information in which each item is composed of a character string is transmitted to the terminal device (step 1), and the second terminal device transmits request information in which attribute information indicating processed or unprocessed is added to the received request information. It is recorded as a memorandum (step 2), the request information is processed by referring to the memorandum (step 3), and the fact that the processing of the request information is completed is transmitted to the first terminal device (step 4).

Further, according to the present invention, when the first terminal device transmits the request information to the second terminal device, the character string includes request identification information that is explicitly indicated as a request item. Further, according to the present invention, when the second terminal device receives the request information, the second terminal device extracts the request identification information from the request information, and the request information received in the memorandum and “unprocessed” as the attribute information of the request information.
Is added and recorded, processing is executed based on the request information,
When the processing is completed, the attribute information is changed to “processed” and the fact that the processing is completed is transmitted to the first terminal device by a message.

[0014]

The main feature of the present invention is to combine the function of a memorandum, which is one application of a portable electronic notebook or a personal computer, with the function of communicating information including character information. The present invention does not manually input the work requested by the work requester and manages it automatically as a memorandum, and if it is necessary to process the work, perform the work and report after completion of the work. Automatically perform a series of routine tasks.

According to the present invention, a character string including request identification information (for example, information that needs to be stored as a memorandum) for explicitly indicating request information from the client is received together with the request information from the client. However, since the content is automatically stored as a memorandum, the recipient does not have to input the information from a keyboard or the like. Further, when the processing for the content stored in the memorandum is completed, the end notification is transmitted using the communication function of the terminal itself, based on the address information included in the request information received from the requester, such as a facsimile or a telephone. Issue completion notification without using other systems such as.

Further, when the processing instructed by the request information is completed, the attribute information of the memorandum is automatically updated from "unprocessed" to "processed", thereby repeating the same processing and the like. It is possible to omit processing.

[0017]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 3 shows the system configuration of an embodiment of the present invention.
The system shown in the figure comprises a transmitting terminal device 100, a receiving terminal device 200, and a communication network 300. Although the sending terminal device 100 and the receiving terminal device 200 are shown as different configurations in the figure, it is assumed that both terminal devices have the same configuration, and in the following embodiments, each terminal device has a storage function. , An electronic notebook with a memorandum function having control symbols and communication functions. Further, without being limited to this example, the transmitting terminal device 100 may be a personal computer and the receiving terminal device 200 may be an electronic notebook, or the reverse configuration or personal computers may be used. However, the target is a terminal device having a storage function, a control function, and a communication function.

FIG. 4 shows the configuration of a terminal device according to an embodiment of the present invention. However, the terminal device shown in FIG.
However, the originating terminal device 100 has the same configuration. The receiving terminal device 200 includes a recording device 210, a control device 220, a communication circuit 230, and a display screen / touch sensor 240. In the following description, in the transmitting terminal device 100, the recording device 110 and the control device 12 will be described.
0, communication circuit 130 and display screen / touch sensor 140
It will be described as.

The recording device 210 stores a telegram and a sender name received from the sending terminal device 100 as a memorandum, a request item processing deadline, information content, and sender address information. The control device 220 controls each unit, processes the request content based on the received information, and performs control for transmitting a message to be issued to the transmitting terminal 100. The communication circuit 230 transmits / receives a telegram to / from the transmission device 100 via the communication network 300. Display screen / touch sensor 240
Is for inputting / selecting data by touching an item on the displayed display screen.

Next, the outline of the processing of this embodiment will be described.
FIG. 5 is a sequence chart for explaining the outline of the operation of the embodiment of the present invention. Step 101) First, the transmission terminal device 100 inputs necessary items from the display screen / touch sensor 140, and the control device 120 performs processing and the like on the reception terminal device 2
Request information for requesting 00 is generated.

Step 102) Originating terminal device 100
Uses the communication circuit 130 to send the generated request information to the receiving terminal device 200 via the communication network 300. Step 103) The receiving device 200 includes the communication circuit 230.
Receives the request information. Step 104) The receiving device 200 determines whether or not the received request information needs to be recorded in the memorandum based on the information included in the request information for identifying the necessity of recording, and the recording is necessary. In some cases, it is stored in the memorandum recording area of the storage device 210.

Step 105) The control device 220 of the receiving device 200 performs processing based on the request information. Since the request information includes the processing content and processing deadline,
The requested processing is executed with reference to these pieces of information. Step 106) Control information 220 of receiving device 200
When the process ends, the display device / touch sensor 240
A processing completion message to be transmitted to the transmitting device 100 is generated using the data input from the.

Step 107) The communication circuit 230 of the receiving device 200 transmits the generated message to the transmitting device 100 via the communication network 300. FIG. 6 shows a screen configuration example of the transmitting terminal device 100 according to the embodiment of the present invention. The screen shown in the figure is an example of a case where a writing instruction is given to an electronic notebook having a memorandum and is transmitted to the receiving terminal device 200.

The contents shown in the figure include the destination address, the sender name, the transmitted message, the processing deadline, the recognized character display area 141, and the handwritten character recognition character input area 14.
2. Touch panel 143 such as “send”, “cancel”, “recognize”, “confirm”, and request identification information 144 indicating whether or not the memorandum needs to be written, and columns such as initial deadline 145. It

Next, an example in which the transmitting terminal device 100 creates a transmission message for the receiving terminal device 200 will be described. The user (requester) on the side of the transmitting terminal device 100 first uses the display screen / touch sensor 140 to send the destination name,
The user's name as the sender name and the request information are input from the character input area 142 for handwritten character recognition. When these pieces of information are input and “recognition” on the touch panel 143 is touched, the handwritten input electronic message is recognized by the control unit 120, and the recognized result is displayed in the recognized character display area 141.

Next, the requester (sending terminal device 100)
When the user wants the receiving terminal device 200 to record the input message as a memorandum, touches the request identification information report field 144. As a result, the control unit 120 edits the request information assuming that the input electronic message needs to be registered in the memorandum. If there is no problem with the content displayed on the display screen / touch sensor 140, the control unit 120 recognizes that the input is completed by touching “OK” on the touch panel 143.

Next, “transmission” on the touch panel 143
When is touched, the control unit 120 changes the information input in and to the request information (telegram) 400 as shown in FIG.
To be edited. Edited content is the sender (receiver) 41
0, transmission source (sender) 420, request identification information 430, time limit (date and time) 440, transmission date and time 450, information content 460, and transmission source address 470. Therefore, the information input in the above is edited as follows. -Sender (receiver) 410 ... "Itoh":-Sender (sender) 420 ... "Maeyama":-Request identification information 430 ... Touch panel request identification information 1
If 44 is touched, "1" is set, and if not touched, "0" is set: -Deadline 440 ... "July 15th":-Transmission date / time 450 ... Control unit 120 sets system clock ( The transmission time is acquired when "Send" on the touch panel 143 is touched (not shown):-Information content 460 ... "Please collect the usage related to XX. ": Sender address 470 ..." nnnn ": However, in the above, as the sender address, the own address stored in the storage device 110 of the own terminal device is read and edited.

The transmitting terminal device 100 sends the request information 400 to the receiving terminal device 200 via the communication network 300.
Next, the operation of the receiving device 200 will be described. FIG. 8 is a flow chart for explaining the operation of the receiving terminal device according to the embodiment of the present invention.

Step 201) The communication circuit 230 of the receiving terminal device 200 requests the request information 4 from the transmitting terminal device 100.
00 is received. Step 202) Control unit 220 of receiving terminal device 200
Extracts the request identification information 430 from the received request information 400, and if the information is “1”, moves to step 203, and if “0”, moves to step 208.

Step 203) The control device 220 of the receiving terminal device 200 stores the request information 400 in the memorandum storage area in the storage device 210. The control device 220 displays the stored request information 400 on the display screen / touch sensor 240.
To be displayed. FIG. 9 shows an example displayed. In the example of the figure, the contents requested on July 13 and July 12 are unprocessed. In the example of the figure, regarding unprocessed processing,
The completion column is not marked, and the completed column is marked for the completed process to indicate that the process has been completed.

Step 204) The control device 220 refers to the memorandum in the storage device 210 and displays it on the display screen / touch sensor 240 so that it can be recognized whether the recorded process is processed or not. The user who handles the receiving terminal 200 selects the processing to be executed from this information by referring to the deadline information and the like for the information that must be processed. Step 205) The user of the receiving terminal 200 executes the selected process, and when finished, touches the completion column of the memorandum shown in FIG. 9 using the display screen / touch sensor 240 to set the completion.

Step 206) When the user touches the completion column, the control device 220 reads out the request information stored in the storage device 210 and generates a predetermined completion message as shown in FIG. At this time, the destination of the message is the sender 420 of the request information 400.
And the requested items transfer the information contents 460. Further, the completion check time is acquired from the system clock of the receiving device 200.

Step 207) The communication circuit 230 acquires the transmission source address 470 of the request information 400 and transmits the completion message generated in step 206 to the address. That is, in the receiving device 200, until the processing is completed based on the memorandum displayed on the display screen / touch sensor 240, the attribute in the completion column is in the unprocessed state, the processing is completed, and the user is completed. By touching the column, it will be in the completed state. When the control device 220 recognizes the completion state, it automatically reads the content of the request information stored in the recording device 210 and generates a message in a predetermined format. Therefore, the receiving device 200
The user simply touches the completion column when the processing is completed, and the user does not need to create a completion message using a keyboard or the like. Furthermore, when the attribute of the completion column is processed, the fact that the processing is completed is recorded in the information in the storage device 210.

Step 208) In step 202, when the request identification information 430 is “0”, it is determined that the information is unnecessary as a memorandum, and it is simply displayed on the display screen / touch sensor 240. Then, the processing is performed to the extent that the recipient confirms. Therefore, the completion message and the received message are not sent to the sender.

As described above, according to the above-described embodiment, first, when the receiver 200 needs a memorandum, it simply stores it in the storage device 210 and displays the information on the display screen / touch sensor 240. Since it is sufficient, the recipient does not have to generate the memorandum by the contact from the requester. Further, the memorandum is read out from the storage device 210 and displayed on the display screen / touch sensor 240, the memorandum information is updated only by touching the completion column, and a completion message indicating that the process is completed is automatically generated. , Sent to the requester.

Further, in the control device 220, a message format for generating a message is arbitrarily set by an application included in the control device 220 itself. It should be noted that the present invention is not limited to the above-described embodiment, and for example, in the transmission terminal device 100 and the reception terminal device 200, the display screen / touch sensors 140 and 240 are used as input / output devices, but other It may be an input device, for example, the column may be clicked with a mouse or the like. Further, even when using the keyboard, when selecting and inputting an item, some function key may be assigned and the key may be used to select and input.

Further, in the transmitting terminal device 100, as shown in FIG.
As shown in FIG. 6, an example is shown in which handwriting input is performed in the handwritten character recognition required character input area 142 with an electronic pen or the like, but the present invention is not limited to this example, and it may be input from a keyboard. Further, when the destination is registered in the address book in advance, the destination may be displayed on the display screen / touch sensor 140 and the registered destination may be touched for selective input.

Further, the display screen / touch sensor 140,
The example shown in 240 is merely an example, and any item may be displayed / selected. In the present embodiment, the deadline and the like are also specified, but this item may be omitted. Further, although an example is shown in which the completion message is transmitted from the receiving terminal device 200 to the requesting transmitting terminal device 100, the present invention is not limited to this example, and in the transmitting terminal device 110, the completion message destination is previously set as the request information. If specified, the completion message may be sent to the specified destination.

[0039]

As described above, according to the present invention, when a request item is transmitted in electronic form, an instruction to write in the memorandum of the other terminal is transmitted, so that the receiving terminal device can identify it from the mail received. You can write in the memorandum. Further, by storing the received address of the other party, it is possible to notify the client (originating terminal device) of that when the memorandum is checked for completion.

Therefore, the request items are steadily transmitted from the requester to the requestee and recorded. In addition, it is possible for the requested person to save the trouble of inputting his / her own memo. Furthermore, since the requested person can check the end of work as his / her own memo, he / she can confirm which processing is completed and which processing is not completed. Further, since the completion message is automatically transmitted to the requester, the requested person does not have to notify the requester of the intention of ending the work. Further, since the requester can immediately recognize that the processing has been completed, there is no need to wait for a notification such as a telephone call from the requested person as in the conventional case.

[Brief description of drawings]

FIG. 1 is a principle configuration diagram of the present invention.

FIG. 2 is a diagram for explaining the principle of the present invention.

FIG. 3 is a system configuration diagram of an embodiment of the present invention.

FIG. 4 is a configuration diagram of a terminal device according to an embodiment of the present invention.

FIG. 5 is a sequence chart for explaining the outline of the operation of the embodiment of the present invention.

FIG. 6 is a diagram showing an example of a screen configuration of a transmitting terminal device according to an embodiment of the present invention.

FIG. 7 is a diagram showing message editing items of the transmitting terminal device according to the embodiment of the present invention.

FIG. 8 is a flowchart illustrating an operation of the receiving terminal device according to the embodiment of the present invention.

FIG. 9 is a diagram showing an example of memorandum information on the display screen / touch sensor of the receiving apparatus according to the embodiment of the present invention.

FIG. 10 is a diagram showing an example of a completion message according to an embodiment of the present invention.

FIG. 11 is a diagram for explaining a conventional system.

[Explanation of symbols]

 100 Sending Terminal Device 120 Request Information Creating Means 130 First Sending Means 140 Display Screen / Touch Sensor 141 Recognized Character Display Area 142 Handwritten Character Recognition Required Character Input Area 143 Touch Panel 144 Request Identification Information Field 145 Processing Deadline 200 Receiving Terminal Device 210 Storage Device, request information storage unit 220 Control device 230 Communication circuit, second transmission unit 240 Display screen / touch sensor 300 Communication network 400 Request information 410 Sending party 420 Source 430 Request identification information 440 Deadline 450 Transmission date / time 460 Information content 470 transmission Original address

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Claims (11)

[Claims] 1. An information management means for managing, as electronic information, a memorandum in which processed or unprocessed attribute information is attached to character information in which each item is composed of a character string, and a transmission means for transmitting the character information. A memorandum-interlocked communication system comprising a communication network accommodating a terminal device having a display / input means for displaying and selectively inputting the character information. 2. A first terminal device having request information creating means for creating request information based on the character information, and first transmitting means for transferring the request information created by the request information creating means to a request destination. A request information storage unit for recording the request information transmitted from the first terminal device as a memorandum; and a second process for processing a business based on the memorandum and notifying that the processing has been completed.
2. The memorandum-linked communication system according to claim 1, further comprising: a second terminal device having a transmitting unit of. 3. The memorandum-linked communication system according to claim 2, wherein the request information includes request identification information that explicitly indicates that the information to be transmitted is a request item. 4. The memorandum-linked communication system according to claim 3, wherein the request information includes processing deadline information for the requested item. 5. The request information storage means records the attribute information as unprocessed when the process corresponding to the request information is unprocessed, and when the process is completed,
The memorandum-linked communication system according to claim 2, wherein the attribute information is recorded as processed. 6. The second transmitting means transmits a completion message to the first terminal device based on the request information when the requested processing ends when the processing ends. The memorandum linked communication method. 7. The first transmitting means of the first terminal device transmits address information of its own device together with the request information, and the second transmitting means of the second terminal device comprises the address. The memorandum-linked communication system according to claim 2, wherein the message is transmitted with information as a destination. 8. A memorandum interlocking communication method for transmitting and receiving memorandum information between terminal devices for displaying and selectively inputting character information, wherein a request is sent from a requesting first terminal device to a requesting second terminal device. , Request information in which each item is composed of a character string is transmitted, and the request information received by the second terminal device is recorded as a memorandum with request information added with attribute information indicating processed or unprocessed, A memorandum-linked communication method, characterized in that the request information is processed with reference to the memorandum, and that the processing of the request information is completed is transmitted to the first terminal device. 9. The request information, wherein when the first terminal device transmits the request information to the second terminal device, the request identification information, which is explicitly indicated as a request item, is included in a character string. The memorandum-linked communication method according to claim 8, wherein 10. The second terminal device, when receiving the request information, extracts the request identification information from the request information, and uses the request information received in the memorandum and the attribute information of the request information. “Unprocessed” is added and recorded, the process is executed based on the request information, and when the process is completed, the attribute information is changed to “processed”, and the message indicating that the process is completed 9. The memorandum-linked communication method according to claim 8, wherein the memorandum-linked communication method is transmitted to the terminal device. 11. When the second terminal device transmits the message to the first terminal device, address information is acquired from the request information of the first terminal device, and based on the address information The memorandum-linked communication method according to claim 10, wherein the communication is performed.