JPH0787197A - Telephone number register/retrieval system and originating system for telephone exchange system - Google Patents

Abstract

PURPOSE:To retrieve a telephone number with one or plural information out of set information and to send a dial signal corresponding to the retrieved telephone number by one action by registering set information consisting of the telephone number and information related to this telephone number in a memory with respect to each telephone number. CONSTITUTION:Set information consisting of the telephone number inputted by, for example, a telephone terminal 31 and information related to this telephone number is sent to a central control part 16 of a host device 1 with respect to each telephone number, and the central control part 16 stores sent set information in a data base memory 14. In the case of retrieval, information of the transmission destination is retrieved from the data base memory 14 by one or plural information out of set information, and all of information related to the transmission destination including the telephone number are displayed on the telephone terminal 31, and the dial signal corresponding to the telephone number is sent to an outside line 21 by one operation. A visiting card reader 4 is the means which inputs information to be registered.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION The present invention relates to a key telephone device or PB.
Registration of telephone numbers in telephone exchange systems such as X /
With regard to the search method and the calling method, in particular, by making a database of various information associated with telephone numbers,
The present invention relates to a telephone number registration / retrieval method and a transmission method in which a telephone number search index is diversified and a telephone number can be called with one touch after a telephone number is searched.

[0002]

2. Description of the Related Art A conventional key telephone device or PBX
In the exchange system, there is a speed dial function or a one-touch dial function as a function for facilitating the calling operation. In this function, the phone number is replaced with the speed-dial number or the one-touch call button, and then the speed-dial number or the one-touch The call button is associated with the only information (for example, company name).

[0003]

According to the above-mentioned prior art, since the information associated with the abbreviated number or the one-touch call button is unique, it is not possible to know the callee's telephone number from many directions. That is, for example, when the abbreviated number or the one-touch call button is registered with the company name, there is a problem that the call destination cannot be searched after searching with the individual name, for example. However, it is possible to make a call based on an individual name if the caller remembers an individual name other than the registered company name, but in recent years the number of companies that use dial-in lines has increased, so the same company On the other hand, telephone numbers are often different for each department, and there is a limit to making a call based on a person's memory.

The present invention is proposed in order to solve the above problems, and obtains a system in which a calling party is searched from many kinds of information, and after searching, one-touch calling can be made to the searched party. This is an issue.

[0005]

In order to solve the above problems, the present invention stores a plurality of pieces of information as a set of information in a database in association with the telephone number of the other party and includes the information in the set of information as necessary. The telephone number of the other party can be searched by using one or a plurality of pieces of information displayed as an index, and all the information regarding the searched party can be displayed to make a call with one touch after confirmation.

[0006] Further, all the information about the retrieved partner is displayed and then transmitted with one touch.

[0007]

When a plurality of pieces of information related to the telephone number are registered in the database memory by a registration operation and a search operation is performed, all the information registered in the database memory is displayed on the same screen, and in this state, the transmission operation is performed. The telephone number displayed on the screen is automatically sent to the outside line.

[0008]

1 is a block diagram of a telephone terminal, FIG. 1 is a block diagram of a telephone terminal, and FIG. 2 is a block diagram of a telephone terminal. 3 to 8 are diagrams showing examples of display screens on the display unit of the telephone terminal.

A button telephone device according to an embodiment of the present invention is
As shown in FIG. 1, the main unit 1 accommodates outside lines 21 to 2N and telephone terminals 31 to 3M, and further the telephone terminals 31 to 31.
A business card reading device 4 is connected to the 3M as required. The telephone terminals 31 to 3M include so-called multi-function button telephones, facsimile machines and the like.

As shown in FIG. 1, the main unit 1 has external lines 21-2.
A call is made between the outside line interfaces 111 to 11N provided corresponding to each N and the extension interfaces 121 to 12M provided corresponding to the telephone terminals 31 to 3M, the outside line interfaces 111 to 11N and the above extension interfaces 121 to 12M. It comprises a communication path switch 13 for setting a path, a database memory 14, a dial sender 15, a central control unit 16 and the like.

The database memory 14 has a plurality of pieces of information necessary for searching a telephone number, that is, a plurality of pieces of information indicating mutually related items such as a name, a company name, and a position (this is referred to as item information). .) Is grouped in correspondence with telephone numbers (this is referred to as set information) and is stored for each telephone number.

As shown in FIG. 2, the telephone terminals 31 to 3M have a registration deletion key 301 for deleting the set information registered in the database memory 14 in the main device 1,
An outside line key group 302 for an operation of designating one of the outside lines 21 to 2N when making a call, a character key group 303 for an operation of inputting item information when registering a telephone number, and a ten key group 304, A search key 305 for an operation of inputting a search command, and a registration key 306 for an operation of registering the set information input by the character key group 303 and the ten key group 304 in the database memory 14 in the main device 1.
And an execution key 307 for automatically sending out the retrieved telephone number when making a call, a key matrix 308 for outputting operation (press) information of the various keys 301 to 307, and the telephone terminal 31 sent from the key matrix 308. ~
A memory 309 that stores input information from 3M or input information from the main device 1, a display unit 310 that displays these input information, and a data transmission unit 311 that exchanges data with the main device 1 will be described later. An interface 312 for connecting the business card reader 4 and telephone terminals 31 to 31.
A central control unit 313 that collectively controls 3M, a loop control unit 314 that controls a loop of a communication path by turning a hook switch (not shown) on or off, a communication circuit network 315 and a handset 316 for communication. Etc.

The business card reader 4 includes telephone terminals 31 to 31.
It is a means for inputting the set information instead of or together with the input operation of the set information by the M character key group 303 and the numeric keypad 304, and can be connected to any telephone terminals 31 to 3M by connector connection. It is like this. Further, the business card reading device 4 is adapted to optically read the description items on the business card, and this device itself is a known device.

Next, the operation of the embodiment will be described.

In the following embodiments, the business card reading device 4 is used as a group information input means, the business card reading device 4 is connected to the telephone terminal 31, and the telephone terminal 3 is connected.
It shall be operated by 1.

First, a method of registering information such as a telephone number will be described.

When the registration key 306 of the telephone terminal is first depressed, the central control unit 313 reads the depression information of the registration key 306 from the key matrix 308, sets the operation mode to the registration mode of collective information, and displays it on the display unit 310. Display the initial screen during registration operation.

On the initial screen, for example, as shown in FIG. 3, the item number A and title B of the item information, and the operation guide C
Is displayed.

Next, when a business card is inserted into the business card reading device 4, the business card reading device 4 reads the information written on the business card and sends the information to the telephone terminal 31.

When the information is sent from the business card reader 4 to the telephone terminal 31, the central control unit 313 of the telephone terminal 31 displays the information on the display unit 310 via the interface 312. Since the name card, company name, department, post, telephone number, and FAX number are usually written on the business card, (1) to
Item information (4), (8), and (9) is stored in the memory 309.
And is displayed on the display unit 310. In addition, in the present embodiment, it is possible to register item information not described in the business card, such as agency name, registrant, comment, etc., and at the stage when information is input from the business card reading device 4, the agency name, The registration fields for registrant name, comments, etc. are blank.

Here, the character key group 303 and the ten key group 3
When the information to be registered is entered in the blank registration field using 04, the central control unit 313 causes the key matrix 3
The information is read via 08 and stored in the memory 309, and the information is displayed in the column of the item number designated at the time of the input operation on the display unit 310.

FIG. 4 shows an example of a display screen at the end of the input operation. However, the display of the operation guide C remains the same as that shown in FIG. 3 at the end of the input operation (before the registration operation).

In the display example shown in FIG. 4, item information D of item numbers (1) to (4) and (8) and (9) is information input by the business card reading device 4, and item number (5). Item information D of (7) to (7) is information individually input by the character key group 303 and the ten key group 304. In the comment field of item number (7), you can freely enter item information that the registrant (operator) thinks is necessary,
The item information can be used as a search index at the time of a search to be described later (in the example of FIG. 4, it is shown that Osaka Electric is a capacitor-related company).

Next, when the information to be registered is confirmed on the display of the display unit 310 and the registration key 306 is depressed again,
The central control unit 313 determines that the pressing information of the registration key 306 again read via the key matrix 308 is the registration command information, and the item information stored in the memory 309 is read from the memory 309 to read the data transmission unit. Three
11, the central control unit 16 of the main device 1 reads the above item information sent from the telephone terminal 31 via the extension interface 121 and stores it in the database memory 14.

By the above operation, the registration of the information input by the operation on the telephone terminal 31 is completed, and the main unit 1
In the database memory 14 of, the plurality of item information input by one registration operation is grouped and stored as telephone number as group information.

When the above registration is completed, the telephone terminal 3
The central control unit 313 of No. 1 receives the registration completion information from the main device 1 via the data transmission unit 311, and changes the operation guidance display C of the display unit 310 to the content shown in FIG. 4, for example. This allows the operator (registrant) to confirm the completion of registration.

Next, an information retrieval operation and an operation of transmitting the telephone number retrieved by the information retrieval to the other party will be described.

For example, assume that the telephone terminal 31 is used for searching. First, when the search key 305 of the telephone terminal 31 is pressed, the central control unit 313 reads the press information of the search key 305 via the key matrix 308, sets the operation mode to the search mode, and displays the initial screen at the time of search on the display unit 310. indicate.

On the initial screen, for example, as shown in FIG. 5, an item number A and a title B of item information that can be used as a search index and an operation guide C are displayed.

In this embodiment, as can be understood by comparing the screen shown in FIG. 5 with the screen shown in FIG. 3, all the registered item information can be used as a search index. That is, the telephone number or the FAX number is not usually used as the search index, but if the memory of the company name corresponding to the telephone number is ambiguous, for example, the telephone number is used as the index to search for other item information. This is because it is convenient to use the telephone number as a search index when searching and confirming the company name to call the other party of the telephone number.

For example, if the company name is used as a search index, then the character key group 303 and the ten key group 304 are used for input. When the company name is entered, the central control unit 3
Reference numeral 13 reads the company name via the key matrix 308, stores the company name in the memory 309, and displays the company name on the display unit 310 as shown in FIG. 6, for example.

The item information used as a search index is not limited to one item, and item information of a plurality of items can also be used. In this way, when a plurality of items are searched, the search range in the main device 1 which will be described later is searched by a logical product of a plurality of item information, so that the search range is narrowed and desired information can be quickly detected. You can

Next, when the search key 305 is pressed again, the central control unit 313 determines that the above-mentioned search key pressing information read via the key matrix 308 is the search start command information, and the search index is retrieved from the memory 309. The retrieved item information (company name) is read, and the search key pressing information and the item information (company name) are sent to the main device 1. In the main device 1, the search key pressing information and the item information (company name) used as the search index are sent to the central control unit 16 via the extension interface 121, and the central control unit that receives the item information (company name) Reference numeral 16 retrieves the set information stored in the database memory 14 using this item information (company name) as a search index, identifies the set information including the company name used as the search index, and identifies the identified set. The information is sent to the telephone terminal 31 via the extension interface 121.

The telephone terminal 31 sends the set information to the central control unit 313 via the data transmission unit 311, and the central control unit 313 stores the sent set information in the memory 309 and displays the set information display unit. 310 is displayed. FIG. 7 shows a display example of the retrieved set information.

By the way, the set information extracted by the above search is not limited to one case, and may be a plurality of cases.
In this case, the central control unit 16 of the main device 1 first reads out one set of the set information from the database memory 14 and the telephone terminal 3 via the extension interface 121.
Send to 1. At this time, the central control unit 16 counts the number of sets of set information of the same search index registered in the database memory 14, and simultaneously sends the data of the remaining number of searches (data of the number of undelivered items to the telephone terminal 31). Telephone terminal 31
Then, the sent set information and the remaining number of data are displayed on the display unit 310 by the display operation. In the display example shown in FIG. 7, E represents the remaining number data.

When the displayed set information is not the intended information, the searcher presses the search key 305 of the telephone terminal 31 again.

As a result, in the same manner as described above, the telephone terminal 3
1, the search key pressing information is sent to the main device 1, the central control unit 16 of the main device 1 reads the information, retrieves the second item of the plurality of searched set information that exists, from the database memory 14, and Similarly, the second set information is sent to the telephone terminal 31.

When the central control unit 313 of the telephone terminal 31 receives the second searched set information via the data transmission unit 311, it updates the stored information in the memory 309 to the second searched set information. Then, as a result, the display of the display unit 310 becomes the display of the second set information, and the display E of the number of remaining items is a display in which 1 is subtracted.

While the number of undisplayed items (the number of remaining items) of the retrieved set information is not zero, the above operation is repeated each time the search key 305 is pressed by the searcher.

In consideration of the fact that the number of pieces of set information retrieved by the search increases when the item information input as the search index is only one item, in the present invention, the information of a plurality of items is used as the search index in the main device 1 at the same time. It can be sent. As a result, the central control unit 16 of the main device 1 performs a search with a logical product of the plurality of item information, so that the number of pieces of set information identified by the search is reduced, and the desired set information can be identified in a short time. Becomes

Further, the processing when there are a plurality of searched set information items can be performed as follows.

That is, when one or more item information as a search index is sent from the telephone terminal 31 to the main device 1 by the above operation, the central control unit 16 of the main device 1 has the item information from the database memory 14. All set information is searched and list data of any one or more item information other than the item information used as the search index in the set information is sent to the telephone terminal 31 via the extension interface 121.

The central control unit 313 of the telephone terminal 31 receives the list data via the data transmission unit 311, stores the list data in the memory 309, and displays the list data on the display unit 310.

FIG. 8 shows an example of a display screen of list data.
The example of FIG. 8 shows an example in which, when a company name is used as a search index, the list data is displayed with the names of people who belong to the company. That is, the item information input as the search index is displayed in F, and the name in the set information searched for by the item information is G together with the item numbers (1) to (6).
Will be listed up in. The operation guide C is also shown in FIG.
~ Displayed in the same manner as in Fig. 7.

In the list data display, when there is more than the searched data (6 in the example of FIG. 8) that can be displayed on one screen, the central control unit 313 stores the memory 309.
First, the list data of the displayable number is read out and displayed, and as shown by H in FIG. 8, the next page is displayed to indicate that there is a remaining list, and the search key 3 is displayed.
If the user presses 05 again, the remaining list is displayed. If there is more list data than can be displayed on one screen as described above, the main device 1 to 1
All list data is sent to the telephone terminal 31 by one transmission, all the list data is stored in the memory 309, and the list data display is switched by the processing in the telephone terminal 31. Therefore, the item number attached to the list information (name in the example of FIG. 8) sent from the main device 1 is
Since all list data have serial numbers, for example, in the display example shown in FIG. 8, the item number displayed on the second page is (7).

Next, the searcher looks at the display screen shown in FIG.
The item number in which the corresponding name is displayed, for example, (4) is designated by pressing the button of "4" of the ten key group 304. As a result, the central control unit 313 reads the item number (4) through the key matrix 308, and the main device 1 receives the item number information (4) through the data transmission unit 311.
To send.

The central control unit 16 of the main unit 1 reads the item number (4) through the extension interface 121, and collects the corresponding set information in the database memory 14.
Read out from the network and send the set information to the telephone terminal 31 via the extension interface 121.

The central control unit 313 of the telephone terminal 31 receives the above set information via the data transmission unit 311 and stores it in the memory 3
The storage information of No. 09 is updated from the list data to the set information, and the set information is displayed on the display unit 310.

The display example in this case is similar to the example shown in FIG. 7, for example. However, the display of the operation guide C is only the lower display.

Next, the method of transmitting a telephone number and the operation of the main unit 1 at that time will be described.

When the search is completed as described above, a screen as shown in FIG. 7 is displayed on the display unit 310 as the search end screen. When making a call using the searched telephone number, the outside line key group 302 is first pressed in the display state of the screen to select the outside line to be sent, and then the execution key 30
When 7 is pressed, the dialed number corresponding to the telephone number displayed on the screen is automatically sent to the selected outside line. That is, the outside line selection information by pressing the outside line key group 302 is sent to the main unit 1 via the data transmission unit 311, and the central control unit 16 of the main unit 1 reads the outside line selection information via the extension interface 121. , The corresponding outside line, for example, the outside line interface 111 of the outside line 21.
Is controlled to bring the external line 21 into a transmitting state (specifically, the DC loop of the external line 21 is closed). It should be noted that in the system of the method of selecting the outside line by the cable line type, the pressing operation of the outside line key group 302 is not necessary.

Next, in the telephone terminal 31, the execution key 30
When 7 is pressed, the central control unit 16 of the main unit 1 reads the execution key pressing information in the same manner as described above, and the telephone terminal 31
The dial signal corresponding to the telephone number in the set information sent to the outside sender from the dial sender 15 to the outside line interface 11
1 to the outside line 21.

The above is an example of sending the dial signal from the main unit 1 by the sender system, but in a system not adopting the sender system, the following dial signal is sent from the telephone terminal 31. That is, first, in the main device 1, after the central control unit 16 controls the call to the outside line 21 as described above, the call path switch 13 is controlled to set the call path between the extension interface 121 and the outside line interface 111. To do.

On the other hand, in the telephone terminal 31, the execution key 307
When is pressed, the central control unit 313 controls a dial signal oscillating unit (not shown), and at that time, the memory 3
The dial signal corresponding to the telephone number in the set information stored in 09 is sent to the telephone line, and the dial signal is transmitted to the extension interface 121 of the main device 1 and the telephone path switch 1
It is sent to the outside line 21 through the above-mentioned communication path set to 3 and the outside line interface 111.

Next, a method of deleting the unnecessary set information already registered when it becomes unnecessary to use the set information including the already registered telephone number will be described.

When the deregistration key 301 is first depressed, the central controller 313 sets the operation mode of the telephone terminal 31 to the deregistration mode. Next, by pressing the search key 305 and inputting the search index by the character key group 303 and the ten key group 304, the set information whose registration is to be deleted is displayed on the display unit 310 after the search in the same manner as the search of the set information.

Next, when the execute key 307 is pressed on the telephone terminal 31, the central control unit 313 registers the data via the data transmission unit 311 because the deregistration key 301 is pressed before the execution key 307 is pressed. The deletion command information is sent to the main device 1, the central control unit 16 of the main device 1 reads the registration command information via the extension interface 121, and the set information sent to the telephone terminal 31 at the time of the registration deletion operation is stored in the database memory 14 Erase from. With the above, the deletion of the registered set information is completed.

The above description is an example of the operation when the telephone terminals 31 to 3M are multifunction key telephones. However, when the telephone terminals 31 to 3M are facsimiles, the set information retrieved during the calling operation is The only difference is that the FAX number is automatically transmitted, and the other operations are the same as those described above.

[0059]

As described above, according to the present invention, the information associated with a telephone number is stored as a database in the form of a set information and stored when the telephone number is searched as needed.
Or, you can search from various fields by using multiple information as a search index, and all the registered information is displayed in association with the searched telephone number, so you can easily and accurately search for the telephone number. You can

Since the retrieved telephone number can be transmitted by a one-touch operation by the telephone terminal, the destination of the dialed number will not be mistaken.

Further, for the registration of the above-mentioned set information, for example, a business card reading device can be used by connecting it to a telephone terminal, so that the registration operation becomes easy.

[Brief description of drawings]

FIG. 1 is a system configuration diagram shown together with a block diagram of a main device.

FIG. 2 is a block diagram of a telephone terminal.

[Figure 3] Initial screen during registration operation

[Figure 4] Display screen example when entering information

[Figure 5] Example of initial screen during search operation

[Figure 6] Example of search index input screen

[Figure 7] Example of search information display screen

[Figure 8] Example of search list data display screen

[Explanation of symbols]

1 ... Main device 111-11N ...
External line interface 121 to 12M ... External line interface 13 ... Call path switch 14 ... Database memory 15 ... Dial sender 16 ... Central control unit 21-2N ... External line 31-3M ... Telephone terminal 4 ... Business card reading device 301 ... Registration deletion key 302 ... External line Key group 303 ... Character key group 304 ... Numeric key group 305 ... Search key 306 ... Registration key 307 ... Execution key 308 ... Key matrix 309 ... Memory 310 ... Display section 311 ... Data transmission section 312 ... Interface 313 ... Central control section 314 ... Loop Control unit 315 ... communication circuit network 316 ... handset

Claims (8)

[Claims] 1. A telephone exchange system in which a multi-functional telephone terminal is accommodated in a main device having a telephone exchange function, wherein a database memory is provided in the main device, and a telephone number and a telephone number are provided from the telephone terminal to the main device. A plurality of item information associated with a telephone number is sent and the telephone number and the plurality of item information are registered in the database memory as set information classified by the telephone number, and the telephone terminal is connected to the main device. By inputting the at least one item information as the search command and the search index, the main device searches the group information including the item information from the database memory to search for the telephone number and all the items included in the group information. Item information is sent to the telephone terminal that sent the search command, and the contents of the set information are displayed on the display of the telephone terminal. To display in the telephone number registration /
Search method. 2. In the telephone number registration / retrieval method according to claim 1, when there are a plurality of sets of information including item information input as a retrieval index, one of the set information is first retrieved from the database memory in the main device. Other set information is searched in the same manner as above by searching the set information, sending the contents of the set information to the telephone terminal for display, and then inputting a re-search command from the telephone terminal to the main device. A telephone number search system in which the contents of the above are displayed on the telephone terminal, and thereafter, the above operation is repeated each time the re-search command is input to sequentially display the plurality of sets of information on the telephone terminal. 3. The telephone number search method according to claim 2, wherein the main device sends data indicating the number of retrieved group information to the telephone terminal and displays the undisplayed number of the group information on the telephone terminal. , A telephone number search method in which the undisplayed number is subtracted and displayed as the group information is sequentially displayed. 4. In the telephone number registration / search method according to claim 1, when there are a plurality of sets of information including item information input as a search index, the plurality of sets of information from the database memory in the main device. Item information other than the item information used as the search index is picked up from each of the above and sent to the telephone terminal, a list of the sent item information is displayed on the telephone terminal, and the item information in the list is displayed from the telephone terminal. By sending data specifying one of the items to the main device, the main device searches the database memory for the set information including both the item information input as the search index and the item information specified by the data. A telephone number search method in which the set information is sent to the telephone terminal and the set information is displayed on the telephone terminal. 5. The telephone number registration / retrieval method according to claim 1, wherein the telephone exchange system has a business card reader connected to a telephone terminal, and the telephone number and items read from the business card by the business card reader. A telephone number registration method in which information is sent from the telephone terminal to the main unit and registered in the database memory. 6. The telephone number registration method according to claim 5, wherein item information other than the item information read from the business card by the business card reading device can be separately input at the telephone terminal, and the main device can read the item information from the business card. A telephone number registration method in which the separately input item information is added to the item information and registered as one set information in the database memory. 7. The telephone terminal has an automatic dialing function, and after the desired set information is displayed on the telephone terminal by the search method according to any one of claims 1 to 4, the telephone terminal makes a call. A dialing method in which a dial signal corresponding to a telephone number included in the set information is automatically transmitted from the telephone terminal to the telephone line via the main unit by operation. 8. The main device has an automatic dialing function, and after the main device sends the desired set information to a telephone terminal by the search method according to any one of claims 1 to 4, the telephone concerned By receiving outgoing information from the terminal,
A dialing method in which a dial signal corresponding to the telephone number included in the transmitted set information is automatically transmitted to the telephone line.