JPH0758855A - Voice storage device - Google Patents

Abstract

PURPOSE:To obtain a voice storage device recording automatically talking of a trunk line without revision in an existing telephone exchange installation. CONSTITUTION:The voice storage device 7 provided with a voice storage reproduction control section 8 controlling storage and reproduction of a voice received from a telephone line is provided with an incoming call detection means 10 detecting an incoming call from a trunk line 2, a reply detection means 11 detecting a reply to the incoming call, and a speech hearing means 13 extracting talking on the trunk line. The voice storage reproduction control means 8 uses a taking hearing means 13 to extract the talking content of the trunk line 2 connecting to a telephone exchange installation 1 based on a detection signal of each detection means and stores it automatically. Since the talking content of the trunk line 2 connecting to the telephone exchange installation 1 is heard and recorded automatically by the voice storage device 7 directly, a problem of interfacing with the telephone exchange installation 1 is not caused.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a voice storage device for automatically recording voice of a telephone call, and more particularly to a voice storage device which can be used in parallel with an existing private branch exchange.

[0002]

2. Description of the Related Art A conventional voice storage device, as shown in FIG. 3, is tightly coupled to a private branch exchange 1 to store telephone conversation voice. The private branch exchange 1 includes an office line trunk (office line IF) 4 connected to an office line 2, an extension trunk (phone IF) 5 connected to a plurality of private telephones 3, and a voice storage device IF17 connected to a voice storage device 7. It has and. One of the voice storage devices 7 is a private branch exchange IF for connecting to the private branch exchange 1.
18 and a voice storage / playback control means 8 for storing / recording the content of the call in a storage box and playing back. The voice storage device 7 is closely coupled to the private branch exchange 1 through the voice storage device IF17 and the private branch exchange IF18. ing.

In order to select the operation of the voice storage device 7, a dial operation or the like is performed from the local telephone 3, and the voice from the central office line 2 and the voice information of the local telephone 3 are sent to the voice storage device. The contents of the call are stored / reproduced, and a message message input from the local telephone 3 or the central office line 2 is transmitted to another local telephone 3.

[0004]

However, in the conventional voice storage device, in order to automatically record the contents of a call with the central office line, the private branch exchange and the voice storage device must operate while closely interfacing with each other. However, if the existing private branch exchange does not have an interface with such a voice storage device, there is a problem that call recording from the central office line cannot be realized unless all the existing equipment is replaced. is doing.

The present invention solves these problems, and an object of the present invention is to provide a voice storage device capable of automatically recording a telephone call on a local line without changing existing telephone exchange equipment.

[0006]

Therefore, according to the present invention, in a voice storage device equipped with voice storage / playback control means for controlling storage and playback of voice received from a telephone line, an incoming call for detecting an incoming call from a central line is received. A detection means, a response detection means for detecting a response to an incoming call, and a call listening means for picking up a call on the central line are provided, and the voice storage / playback control means performs telephone exchange based on the detection signals of these detection means. It is configured so that the call content of the station line connected to the equipment is retrieved by the call listening means and automatically stored.

[0007] Also, the call-end detecting means for detecting the call-end of the call on the station line and the station-line switching means for connecting the voice storage / playback control means in place of the station line to the telephone exchange equipment at the time of the call termination. Is provided, and when the call ends, the voice accumulation / playback control means outputs a guidance message regarding a storage operation of the automatically accumulated call contents.

[0008]

Therefore, the communication contents of the office line connected to the telephone exchange equipment are directly heard by the voice storage device and automatically recorded without going through the telephone exchange equipment. No problem occurs.

Regarding the operation method for automatically storing the recorded call contents by designating the storage box, guidance is provided when the call ends. The user can save the call recording without error by operating according to the guidance.

[0010]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS (First Embodiment) As shown in FIG. 1, the voice storage device of the first embodiment is connected to a central office line 2 in parallel with a general purpose private branch exchange 1. The general-purpose private branch exchange 1 includes an office line trunk 4 to which the office line 2 is connected, an extension trunk 5 to which the private branch telephone 3 is connected, and a dedicated line trunk 6 to which a private line is connected. Reference numeral 7 designates a leased line trunk 9 connected to the private branch exchange 1, a voice storage / playback control means 8 for storing and recording the contents of a call and a message in a predetermined individual storage box, and a call from the central line 2. An incoming call detecting means 10 for detecting, a response detecting means 11 for detecting that the local telephone 3 has answered the incoming call, a call listening means 13 for picking up a call on the station line 2 and transmitting it to the voice storing and reproducing control means 8. PB detection means 12 for detecting a PB signal output from the local telephone 3 for operating the voice storage / playback control means 8 is provided.

In this voice storage device, normally, operations such as registration of a message message from the local telephone 3 and listening to the message are performed via the leased line trunks 6 and 9.

When an incoming call is received from the central office line 2, the incoming call detecting means 10 detects the incoming call state and notifies the voice accumulating / playing control means 8. In response to this, the voice accumulating / playing control means 8 maintains the recording standby state, and when the response detecting means 11 detects the response of the local telephone 3, the call recording is automatically started and the call is recorded in a preset accumulating box. To record. The content of the call is sent to the voice storage / playback control means 8 via the call listening means 13.

To automatically save the recorded contents of the call, the user presses the key of the local telephone 3 during the call or while the call is finished and the other party hangs up and a busy tone is sent. By operating, the storage box number for storing the recorded call contents is transmitted by the PB signal. This signal goes through the trunk line trunk 4 and the office line 2,
Detected by the PB detection means 12 and the audio accumulation / playback control means 8
Saves the call recording in the storage box of the detected number. Even when the user designates the storage box number for which the content of the call recording is to be notified by the PB signal, the content is similarly stored in the designated storage box.

As described above, the voice storage device 7 of the embodiment directly detects an incoming call from the central office line 2 and a response from the private branch telephone 3 without using the private branch exchange 1, and executes a call recording. There is. Therefore, the call can be recorded without being bothered by the interface with the private branch exchange 1.

(Second Embodiment) The voice storage device of the second embodiment is configured so that it can output a message explaining to a user how to save a call recording, etc.,
As shown in FIG. 2, the other party's call detection means 14 for detecting the other party's call, the station line IF means 15, and the station line trunk 4 are switched from the station line 2 to the station line IF means 15. Switching means
16 and. The other structure is the same as that of the device of the first embodiment (FIG. 1).

In this voice storage device, a call from the station line 2 is automatically recorded by the procedure described in the first embodiment. When the call ends, the other party's end-of-speech detection means 14 detects it and informs it to the voice accumulation / reproduction control means 8 and the voice accumulation / reproduction control means 8
Controls the station line switching means 16 to switch the connection to the station line trunk 4 from the station line 2 to the station line IF means 15.

Next, the voice storage / playback control means 8 sends out a guidance message through the station line IF means 15 as to how to store the call recording and how to specify the storage box number. This message flows from the local telephone 3 via the office trunk 4 and the extension trunk 5 and teaches the user how to operate.

[0018]

As is apparent from the above description of the embodiments, the voice storage device of the present invention can automatically record an office line call by using the existing general-purpose telephone exchange equipment as it is. The recording contents can be saved or transferred by designating the storage box by the operation of the PB signal. Therefore, the burden of telephone agency work is significantly reduced.

Also, by outputting a guidance message regarding the operation method for saving and transferring the recorded content after talking with the other party, the user can operate without confusion and prevent operation mistakes. You can

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of a voice storage device according to a first embodiment of the present invention,

FIG. 2 is a block diagram showing a configuration of a voice storage device according to a second embodiment of the present invention,

FIG. 3 is a block diagram showing a configuration of a conventional voice storage device.

[Explanation of symbols]

 1 private branch exchange 2 office line 3 private telephone 4 office line trunk 5 extension trunk 6 leased line trunk 7 voice storage device 8 voice storage / playback control means 9 leased line trunk 10 incoming call detection means 11 response detection means 12 PB detection means 13 call listening means 14 Call termination detection means 15 Station line IF means 16 Station line switching means 17 Voice storage device IF 18 Private branch exchange IF

 ─────────────────────────────────────────────────── ─── Continuation of the front page (72) Masamichi Haruna Inventor Matsushita Communication Industrial Co., Ltd. 4-3 Tsunashima Higashi 4-3, Kohoku Ward, Yokohama City, Kanagawa Prefecture

Claims (2)

[Claims] 1. A voice storage device comprising voice storage / playback control means for controlling the storage and playback of voice received from a telephone line, and an incoming call detection means for detecting an incoming call from a central line and a response to the incoming call. A response detecting means for detecting and a call listening means for picking up a call on the station line are provided, and the voice storing and reproducing control means, based on the detection signal of each of the detecting means, the call content of the station line connected to the telephone exchange facility. A voice storage device which is automatically picked up by the call listening means and automatically stored. 2. An end-of-speech detecting means for detecting an end-of-speech of a call on the office line, and the telephone exchange facility at the time when the end of the call is connected to the voice storing and reproducing control means instead of the office line. 2. A station line switching means is provided for outputting a guidance message regarding a storage operation of automatically stored call contents from the voice storage / playback control means when the call ends. Voice storage device.