JPH0748238B2 - Purchase service score card processing device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Object of the Invention] (Field of Industrial Application) [0001] The present invention relates to a purchase service point card processing device corresponding to various premium services such as trading stamps.

(Prior Art) A conventional trading stamp is performed by issuing a printing paper piece having a service score corresponding to a purchase amount to a customer.

However, if the printing paper piece is issued to the customer every time the product is sold, the printing paper piece is bulky and the printing paper piece is easily lost, and the calculation of the service points is complicated.

Therefore, a configuration is considered in which the service points corresponding to the purchase amount are registered in the magnetic card according to the input from the electronic cash register or the like. At the same time, it has been attempted to recognize customers by using this magnetic card and to manage customers by accumulating individual purchase information.

However, in the case of a configuration using cards like this,
The cashier cannot make a message for each customer or each customer or product at the store, and cannot automatically process the service points included in the message different for each customer or each customer and product. Therefore, the customer card cannot be used for sales promotion even if the customer information is collected and analyzed using the POS terminal.

On the other hand, as a configuration that can send a message for each customer,
For example, the structure described in JP-A-63-40994 is known. In this Japanese Patent Laid-Open No. 63-40994, a customer is identified based on the customer's card, and when the cumulative service points of the customer reach a predetermined score or the remaining score becomes small, the corresponding customer becomes It is a message for redeeming gifts.

(Problems to be Solved by the Invention) However, in the case of the configuration described in Japanese Patent Laid-Open No. 63-40994, the accumulation of service points simply reaches a predetermined point, or is achieved soon. Since this is only a message, there is a problem that it is not possible to deal with each customer in detail.

The present invention has been made in view of the above problems, and a cashier performs a message corresponding to each customer, each customer, and each product at a store, and when the customer next visits the service, the service points based on the promise included in the message are automatically calculated. It is an object of the present invention to provide a purchase service point card processing device that calculates and outputs the points.

[Structure of Invention]

(Means for Solving the Problem) The purchase service point card processing device according to claim 1,
Service point calculation means for calculating a basic service point preset corresponding to the purchase amount, individual setting means for setting conditions different from the basic service point for each individual, and the basic service point Individual product setting means for setting different service points for each product, and individual message for individually storing individual messages including the conditions and service points set by the individual setting means and the individual product setting means Storage means, individual judgment means for judging whether or not the individual recorded in the card stored for each individual is stored in the individual message storage means, and the individual storage means stores the message in the message storage means. An individual message output means for outputting a condition and service score different from the basic service score as a message when it is determined that there is a message for each individual, If there is an output message storage means for storing the message output by the individual message output means and the message output by this output message storage means, based on the conditions stored in this output message storage means And processing means for processing.

The purchase service point card processing device according to claim 2,
A product input means for inputting a product, and a service score calculation means for calculating a basic service score set based on the total purchase amount of the products input by the product input means,
Individual setting means for setting a service score of a condition different from the basic service score for each individual, and an individual message storing means for storing a message for each individual including the condition set by the individual setting means An individual message output means for outputting conditions and service points different from the basic service score of the individual message storage means as a message, and an output message memory for storing the message output by the individual message output means. Means, an individual judgment means for judging whether or not the individual recorded in the card recorded in the card is stored in the output message storage means, and the setting for each individual is made by this individual judgment means. When it is determined that there is, an arithmetic means for processing based on the condition stored in the output message storage means, a service point output means for outputting the result of this arithmetic means, and the output When the condition stored in the message storage means is processed and output by the service score output means, the content of the output message storage means and the completed message storage means for storing the content of the output service score are provided. It is a thing.

The purchase service point card processing device according to claim 3,
Product input means for inputting products, service point calculation means for adding basic service points based on the products input by this product input means, and basic preset for each individual product corresponding to purchase Individual product setting means for setting a service score different from the service score of
Individual message storage means for individually storing a message for each individual including the service score set by the individual product setting means, and a condition of a service score different from the basic service score of the individual message storage means, and Individual message output means for outputting the service score as a message, output message storage means for storing the message output by the individual message output means, and the individual message stored in a card stored for each individual. It is determined that there is a product setting by the individual product-specific determination device that determines whether the product input by the product input device is stored in the output message storage device and the individual product-specific determination device. At this time, calculation means for adding the service points set by the individual product setting means, service point output means for outputting the result of the calculation means, and the output message storage means Adding the stored service number is for and a fulfillment already message storing means for storing the contents of the contents and the output service number of said output pre message memory means when the output at the service number output means.

(Operation) The purchase service point card processing device according to claim 1,
The condition of service points different from the basic service points set in advance corresponding to the purchase amount is set for each individual by the individual setting means, and the service points different from the basic service points are set by the individual product setting means. The message is set for each product, and the message for each individual including the condition and the service score set by the individual setting device and the individual product setting device is stored in the individual message storage device. Then, the individual judgment means determines whether or not the message to the individual stored in the card is stored in the individual message storage means, and when the message is stored, the message is output by the individual message output means. The message output and output by the individual message output unit is stored in the output message storage unit. Further, when there is a message output by the output message storage means, by processing the operation means based on the condition stored in this output message storage means, by transmitting the contents of the individual message storage means, Since a notice is given to the customer and the content of the message output by the output message storage means is executed later, it is possible to make a detailed response for each customer.

The purchase service point card processing device according to claim 2,
The basic service score is calculated by the service score calculation unit based on the total purchase amount of the products input by the product input unit. Further, when a message has already been output by the individual message output means, and it is determined by the individual determination means that the individual stored in the card is stored in the output message storage means,
The service means processes the service points according to the conditions set by the individual setting means different from the basic service points, and outputs them by the individual message output means. By storing the content of the output message storage means and the content output by the individual message output means in the completed message storage means, the customer is notified by the message of the individual message output means, and the output message is output later. Since the content of the message output by the storage means is executed, it is possible to make a detailed response for each customer.

The purchase service point card processing device according to claim 3,
If there is a service score for each product, the service score is calculated by the service score calculation device based on the product input by the product input device. When it is determined that the individual message output means has already output a message to the individual recorded on the card and the individual message output means has stored the output message storage means, the product input means inputs the message. It is determined by the individual individual product individual determination means whether the stored message is stored in the output message storage means, and when it is determined that the stored product is stored, the service point different from the preset basic service point is calculated. Is added and output by the service point output means. Then, by storing the content of the output message storage means and the content of the service points output by the individual message output means in the completed message storage means, the customer is notified by the message of the individual message output means. Since the content of the message output by the output message storage means is executed later, it is possible to make a detailed response for each customer.

(Embodiment) An embodiment of the purchase service point card processing device of the present invention will be described below with reference to the drawings.

First, in FIG. 1, 1 is a card, and this card 1 stores data for each individual, such as a magnetic card or an IC card. Further, 2 is an individual message storage means, which stores individual messages in the individual message storage means 2 for each individual,
This personalized message storage means 2 sets individual conditions for each person, which is different from the basic service points set in advance for the purchase, and the personalized setting means 3 for each individual commodity. The individual product setting means 4 for setting a service score different from the basic service score to be set is connected. Then, the individual judgment means 5 for judging whether the individual stored in the card 1 is stored in the individual message storage means 2 or in the output message storage means 14 is connected. Has been done.

Further, 6 is a product input means for inputting purchased product data,
When the product input unit 6 corresponds to a product having a basic service score set in advance corresponding to the purchased product, the service score is added and based on the total amount of the products input by the product input unit 6. After the preset basic service score calculation means 8 and the individual product setting means 4 set a service score different from the basic service score set in advance and stored in the individual message storage means 2, The individual message output means 9 is connected to the individual product determination means 7 for determining whether or not the product stored in the output message storage means 14 corresponds to the product.

Further, the individual determination means 5 outputs the message when the individual determination means 5 determines that the individual message storage means 2 has an individual message, and the individual message output means 9 outputs the individual message. An output message storage means 14 for storing a message is connected. Further, the individual product judgment means 7 and the service score calculation means 8 are connected to the individual judgment means 5 and the output message storage means 14, and the individual judged by the individual judgment means 5 is the output message storage. When it is stored in the means 14, the calculating means 10 adds or multiplies the service points based on the condition of the individual setting means 3 and adds the service points set by the individual product setting means 4. It is connected. A service score output means 11 for outputting the calculation result of the calculation means 10 is connected to the calculation means 10. The service score output means 11 is composed of a service score total output means 12 for outputting the total service score and a service score detailed output display means 13 for outputting and displaying the details thereof.

Further, the output completed message storage means 14 is connected to the completed message storage means 15 for storing the individual message thus executed and the output service score details.

On the other hand, 16 is a service point program input means, and this service point program input means 16 changes or temporarily changes the basic service points preset according to the purchase amount and the service points preset for each product, and outputs them. It is connected to the message storage means 14.

Next, a specific configuration of the above configuration will be described with reference to FIG.

The CPU 21 having the functions of the individual judgment means 5, the individual product judgment means 7 and the calculation means 10 may be built in the POS master machine or may be a store controller. Then, the CPU 21 has an individual message file 22 having a function as the individual message storage means 2 and individual output message storage means 14 for storing individual message already output from the individual message file 22. The message output file 23, the completed message storage means 15 for storing the already executed individual message, and the individual message as one of the total service score output means 12 for personally storing the calculated service score. It has a fulfilled file 24 and a product master file 25 that stores product codes, product names, prices, department numbers, and the like. Furthermore, the CPU 21 is provided with a sales information collection file 26 for managing product inventory, managing individual sales, and the like.

If the CPU21 is built into the POS master machine,
A computer 27 is separately connected to the CPU 21, and this computer 27 has a customer master file 28 having the functions of the individual setting means 3, the individual product setting means 4, and the like.

Further, the CPU 21 controls one or more electronic cash registers (POS) 31. In this electronic cash register 31, a terminal device, for example, a card reader for reading the contents of the card 1, or a unit for reading the contents of the card 1 and also as one of the output message storage means 14 and the service point total output means 12 is used. Card terminal such as a card reader / writer that can write on a card
32, a scanner 35 as a product input means 6 for reading a bar code 34 attached to a product 33, and a printer 36 as an individual message output means 9 are connected.

The electronic cash register 31 itself also has a keyboard as one of the product input means 6 and a display device as one of the service score output means 11 and a printer for issuing a receipt 37 as the service score detailed output display means 13. It is provided.

Next, the operation of the above embodiment will be described.

First, the creation of a customer-specific message file will be described with reference to FIG.

The contents of the card 1 are read by the card terminal 32 and recorded in the sales information collection file 26.

Then, scan the barcode 34 attached to the product 33 with the scanner 35.
Then, the product master file 25 is searched to send information such as the product code, product name, price and department number to the electronic cash register 31 and further to the sales information collection file 26.

The information input to the sales information collection file 26 is sent to the customer master file 28, and the customer's age, whether or not they are high-end products, what kind of goods they prefer, and what kind of products are many. Customers are categorized according to whether they are buying, a customer message is created by the computer 27 and stored in the personalized message file 22.

Next, the output of individual message will be described with reference to the flowchart shown in FIG. 3 and the explanatory view shown in FIG.

First, it is confirmed whether or not the card 1 is loaded in a card terminal 32 such as a card reader or a card reader / writer (step 1), and a standby state is set. Then, the personal data of the card 1 is read (step 2), and it is searched whether or not there is a message of the person in the individual message file 22 (step 3). If there is a corresponding message, as shown in Fig. 7, the message of the corresponding individual is, for example, "10 service points when you visit our store", "Double service service when you purchase over 2,000 yen". , Print on the printer 36 (Step 4), such as "We will provide special services for each of the following products" (Step 4), output to the personalized message output file 23 (Step 5), and the card terminal 32 Is a card reader / writer, the coded message is also written on the card (step 6). Note that either step 5 or step 6 may be adopted depending on the storage capacity of the storage medium.

If it is determined in step 3 that there is no message for each individual, the advertisements and leaflets that are printed and prepared in advance for non-correspondents are handed over (step 7). It should be noted that step 7 may be omitted if it is not prepared in advance for general use.

Next, the processing based on the already promised message will be described with reference to the flowchart shown in FIG. 5 and the explanatory view shown in FIG.

First, it is determined whether or not the card 1 is loaded in the standby state (step 8).

When the card 1 is loaded, the contents data of the card 1 is read (step 9), and the message of the date previously issued to the individual of the card 1 is stored in the card 1 or the individual message It is judged whether or not the output file 23 exists (step 10).

If there is a corresponding message, the corresponding message is output to the individual message fulfilled file 24 (step 11).

When purchasing a product, the barcode 34 of the product 33 is read by, for example, the scanner 35, and the normal purchase amount is calculated by comparing it with the product master file 25 (step 12), and at the same time, it is set in advance corresponding to the purchase for each product If there is a product corresponding to the basic service score provided, add it (step 13) and purchase the product for which the service score for each individual product included in the message output in step 11 is set. If it matches the product, add service points according to the conditions of this message (Step 1
Four).

Furthermore, if the basic service points that have been set in advance are calculated for the total purchase amount (step 15), and if the purchase conditions included in the message output in step 11 are satisfied, the conditions set for each individual Addition to the basic service score or multiplication of the basic service score is performed (step 16).

The total of service points calculated in steps 13 to 16 is output to and stored in the card 1 as the service point total output means 12, the personalized message fulfilled file 24 or both, and the electronic cash register 31. Is displayed on the display device (step 17). Then, the card 1 is used as the device that outputs the total service points, or it is accumulated in the personalized message fulfilled file 24 and the customer is notified of the accumulated points separately, or
Whether to use both of them may be selected depending on the storage capacity of the card 1 and whether the card terminal 32 is a card reader or a card reader / writer.

Next, as the service score detailed output display means 13, the service score detailed on the day is output to the receipt 37 as shown in FIG. 8 and further output to and recorded in the individual message fulfilled file 24 (step 18).

〔The invention's effect〕

According to the purchase service point card processing device of claim 1, the individual message is stored in the individual message storage unit, and the individual message output unit outputs the message for each individual. The cashier can automatically execute the contents if they are not in the store. According to the purchase service point card processing device of the second aspect, different conditions are set for each individual by the individual setting means, and the calculation is performed based on the different conditions. Execution can be done automatically by the cashier at the store.

According to the purchase service point card processing device of claim 3, the individual product setting means sets different conditions for each product, and the calculation is performed based on these different conditions. And the cashier can automatically execute the message if it is not at the store.

[Brief description of drawings]

FIG. 1 is a block diagram showing a purchase service point card processing device according to an embodiment of the present invention, FIG. 2 is an explanatory diagram showing the creation of a message for each customer, and FIG. 3 is an output for each individual message. FIG. 4 is a flow chart showing the same as above, FIG. 4 is a flow chart showing a message-based service, and FIG.
FIG. 7 is an explanatory diagram showing a flowchart of the figure, FIG. 7 is an explanatory diagram showing a print showing a message, and FIG. 8 is an explanatory diagram showing a receipt. 1 ... Card, 2 ... Individual message storage means, 3 ... Individual setting means, 4 ... Individual product setting means, 5 ... Individual judgment means, 6 ... Product input means, 7 ... Product Separate determination means, 8 ... Service score calculation means, 9 ... Individual message output means, 10 ... Calculation means, 11 ... Service score output means, 14 ... Output completed message storage means, 15 ... Completed messages Means of storage.

Claims (3)

[Claims] 1. A service score calculating means for calculating a basic service score preset corresponding to a purchase amount, and an individual setting means for setting a condition of a service score different from the basic service score for each individual. An individual product setting means for setting a service score different from the basic service score for each product, and an individual message including the condition and the service score set by the individual setting means and the individual product setting means Individual message storage means for storing the individual, and individual determination means for determining whether or not the individual recorded in the card stored for each individual is stored in the individual message storage means, When it is determined by the separate determination means that there is a message for each individual in the message storage means, conditions and service scores different from the basic service scores are used as the message. A personalized message output means for force, an output completion message storing means for storing the message that is output by the individualized message output means, if there is a message that is output at the output already message storage means,
And a calculation means for processing based on the conditions stored in the output message storage means. 2. A product input means for inputting a product, a service point calculation means for calculating a basic service score set based on the total purchase amount of the products input by the product input means; Personalized setting means for setting service points of conditions different from service points for each individual; personalized message storage means for individually storing personalized messages including the conditions set by the personalized setting means; An individual message output means for outputting a condition and service score different from the basic service score of the separate message storage means as a message, and an output message storage means for storing the message output by the individual message output means, Individual judgment means for judging whether or not the individual recorded on the card recorded for each individual is stored in the output message storage means, and the individual judgment means When it is determined that there is a setting for each individual in the stage, processing means for processing based on the condition stored in the output message storage means, service point output means for outputting the result of this calculation means, and the output completed When the conditions stored in the message storage means are processed and output by the service score output means, the content of the output message storage means and the completed message storage means for storing the content of the output service score are provided. A purchase service point card processing device characterized by the above. 3. A product input means for inputting a product, a service point calculation means for adding a basic service score based on the product input by the product input means, and a purchase for each product in advance for each individual. Individual product setting means for setting service points different from the set basic service points, and individual message storing means for individually storing individual messages including the service points set by the individual product setting means. And a personalized message output means for outputting, as a message, a condition of a service score and a service score different from the basic service score of the personalized message storage means, and a message output by the personalized message output means is stored. The output message storage means and the product input by the individual product input means stored in the card stored for each individual Individual product-specific determination means for determining whether or not it is stored in the storage means, and the service score set by the individual-specific product setting means when the individual-specific product determination means determines that the product is set And a service point output means for outputting the result of the operation means, and a service point output means for adding the service points stored in the output message storage means and outputting by the service point output means. A purchase service point card processing device comprising: a completed message storage means for storing the content of the storage means and the content of the output service score.