JPH0668354A - Shopping system - Google Patents

Abstract

PURPOSE: To provide an integrated shopping system in which the verification of merchandise registration by the scanning input of a customer can be easily attained, service information effective to sum or shopping in the middle of shopping can be obtained by a scanner at a customer side, and market information can be obtained from information selected by the customer at a store side. CONSTITUTION: A scanner is provided with a collating means, and whether or not the code of merchandise for collation extracted from purchased merchandise before an adjusting processing is included in the code of the registered purchased merchandise is judged. The scanner is connected with an information terminal equipment and payment terminal equipment connected with a central processing unit, and a service processing, registering processing, and adjusting processing are operated. In the information terminal, the selection keys of service information such as detail registration, subtotal collation, coupon ticket issue and certification are displayed on a screen, and the selected service processing is executed, and the service information is displayed or printed. When the subtotal collation processing is selected, and a competing merchandise division is set in the purchased merchandise data, the information terminal issues a recommended merchandise coupon ticket, and realizes the sales promotion of a recommended merchandise.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a shopping system which allows a customer to operate a portable scanner to read a product code attached to a product for sale.

[0002]

2. Description of the Related Art In order to reduce the waiting time for customers at product registration and settlement locations, customers can use a portable scanner (hereinafter referred to as a mobile terminal) to read the purchased product code instead of registering the product with a cashier. A system for performing product registration is being considered.

For example, as a conventional technique, Japanese Patent Laid-Open No. 63-2
There is an invention described in No. 45594. This prior art includes
Composed of a product sales data processing device and a portable terminal device that can be attached to and detached from the processing device body. The customer reads the bar code symbol attached to the product, stores the product code in the mobile terminal device, and connects to the product sales data processing device The product sales data processing device reads out product data such as product name and unit price from the product code and performs settlement processing, and also compares the product cumulative weight data with the total product weight obtained from the scale to verify the product sales data. Is disclosed.

Further, in the invention disclosed in Japanese Patent Laid-Open No. 63-223998, the bar code label is discolored when the customer reads it with a bar code reader, and data such as the price and quantity of the product code is displayed. In addition, it is composed of a product registration device that wirelessly transfers the obtained data to the receiving device and a POS terminal that is connected to the receiving device and accumulates the input data. There is disclosed a POS system which confirms whether or not there is a payment and performs settlement processing based on data input to a POS terminal.

[0005]

However, in Japanese Unexamined Patent Publication No. 63-245594, a portable terminal operated by a customer does not have a PLU file.
The read product code of the product is only stored and accumulated in the data memory or the code table. The customer cannot know the purchase amount in the middle of shopping and is informed of the total amount only at the time of settlement. Therefore, when the total amount of purchased products is greater than or equal to the amount on hand in the settlement, it is necessary to cancel the purchased products or sell the shortage amount, and the settlement is delayed and the settlement office becomes crowded. Also,
There is a problem that the customer has to be careful not to exceed the budget when shopping.

In Japanese Patent Laid-Open No. 63-223998,
The merchandise registration device connected to the bar code reader has a storage unit that stores merchandise data and a wireless device that transmits the data to the POS terminal in order to display the unit price or the total price of the merchandise purchased during the shopping. is doing. Therefore, the merchandise registration device is expensive, and the merchandise registration device must be prepared for the maximum number of customers entering the store, resulting in a huge capital investment. In addition, the bar code reader used is connected to the product registration device by a cable, which makes it difficult for the customer to operate. Furthermore, since the number of products sold in supermarkets is huge, only a limited quantity can be stored in the PLU file of the mobile terminal, and the price and quantity transmitted wirelessly. There is a problem that it is uncertain whether or not the data and the like have been correctly read into the POS terminal.

[0007] In addition, in shopping, the customer side can easily obtain the service information effective for the shopping, and the store side provides the service information desired by the customer and is necessary for the store operation from the provided service information. A system that can obtain purchase trend information of various customers has been desired.

The present invention has been made to solve the above problems, and a customer can easily scan and input a product code attached to a product by using a portable terminal having excellent operability. It is an object of the present invention to provide a shopping system by scanning customers so that they can know the purchase amount in the middle of purchase. Another object of the present invention is to provide a shopping system in which the product registration by the customer can be easily verified and the capital investment is low. Further, the present invention provides a shopping system in which a customer can obtain effective service information when purchasing a product through a portable terminal, and a store side can provide the service information and necessary marketing information. With the goal. As described above, the present invention aims to provide an integrated shopping system.

[0009]

The structure of the present invention for solving the above problems will be described with reference to FIG. The present invention is a portable terminal device 2 for inputting a product code attached to a product,
When the portable terminal 2 is connected, in a system including a payment terminal 6 that performs a settlement process based on data from the portable terminal 2 and issues a receipt, the portable terminal 2 is: Reading means for reading the product code attached to the product, product code data storage means for storing the product code read by the reading means, and the payment terminal 6
And a collating means for transmitting the commodity code data, the collating means comprising:
A comparison key, a comparison product code storage means, and a comparison means are provided, and the product code read by the reading means after the comparison key is pressed is stored in the comparison product code storage means, and is compared by the comparison means. Compare and collate with the product code stored in the product code data storage means,
When all the product codes stored in the product code storage unit for verification are stored in the product code data storage unit, the guidance for the settlement processing permission is output, and when not, the fact that the verification is not matched is output. did.

Further, according to the present invention, a portable terminal 2 operated by a customer to read and store a commodity code attached to a commodity, and a commodity code data stored in the portable terminal are read out for a settlement process. The payment terminal 6 to be performed, the product price data and the like are searched from the product code data transmitted from the mobile terminal 2, connected to the payment terminal 6, and transaction data is calculated and transmitted to the payment terminal 6. In a system that enables a customer to register a product, including a central processing unit 8, by connecting the portable terminal 2 that is connected to the central processing unit 8 and has not been settled by the payment terminal 6 The product code data stored in the portable terminal 2 is read, and the read product code data is transmitted to the central processing unit 8 and calculated by the central processing unit 8. Receive argument data includes intermediate processing terminal 4 to display or print the subtotal of goods purchases at that time.

Further, in the shopping system of the present invention, when the central processing unit 8 receives the product code data from the intermediate processing terminal 4, the central processing unit 4 stores discount information of various products for sale and the like. The shopping information is transmitted, and the intermediate processing terminal 4 has a display unit to display the various shopping information from the central processing unit 8.

Further, in the shopping system of the present invention,
When the product code data is sent from the intermediate processing terminal 4, the central processing unit 8 pre-registers it as a product of the same type as the product specified by the received product code and intended for sales promotion. The control data for issuing a discount ticket for a certain product or other service ticket is transmitted to the intermediate processing terminal device 4, and the intermediate processing terminal device 4 issues a predetermined discount ticket or service ticket according to the control data. To do. When the discount ticket or other service ticket is issued from the intermediate processing terminal 4, the central processing unit 8 executes the issued discount ticket or other service ticket at or after the settlement processing by the payment terminal 6. It is detected whether a product corresponding to is purchased and the result is stored.
The problem was solved by the configuration and operation as described above.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings. First, the overall configuration of the present invention will be described. FIG. 2 is a diagram showing a schematic configuration of a customer scanning input system according to the present invention and an embodiment of its layout in a store. In FIG. 2, reference numeral 2 denotes a portable terminal (hereinafter referred to as a scanner), which is detachably connected to a scanner lending device 3 (hereinafter referred to as a lending device) having a charging function provided near the entrance of a store. 4 is a subtotal inquiry in the middle of shopping for the purchased product scanned by the scanner 2, registration of the details of the purchased product and issuance of a statement, and information useful for shopping (information such as coupon tickets, special sale items, sales floor information), etc. It is an intermediate processing terminal device (hereinafter referred to as an information terminal device) provided.
6 is the product code data stored in the scanner 2,
It is a payment terminal device (hereinafter referred to as a payment terminal device) that displays the total sales and the point data of purchased products and receives the purchase price of the products and issues a receipt. Reference numeral 8 denotes an in-store control device or a central processing unit (hereinafter referred to as ISP) that controls a plurality of information terminals 4 and payment terminals 6, and receives and stores transaction data from the information terminals 4 and payment terminals 6. Calculate,
It also has various files and sends necessary data in response to requests. Reference numeral 9 is a PLU file that stores product data such as product codes, product names, prices, and the like, connected to the ISP 8.

Next, referring to FIG. 2, the overall structure of the present invention,
The operation will be described according to the procedure for the customer to purchase the product. In the figure, a dotted line partially shows the customer's merchandise purchase route. For convenience of explanation, it is assumed that the customer uses the scanner 2a, the information terminal 4a, and the payment terminal 6a. The customer takes the shopping cart 5a or basket 5b arranged near the entrance, removes the scanner 2a from the lending device 3, and carries it.
When the customer wants to purchase a product, the customer takes the product from the product shelf 10, scans the scanner 2a to read the bar code symbol attached to the product, and stores the product in the basket 5b. Purchase necessary products by scanner 2a (scan input)
When the process is completed, the customer goes to the information terminal 4a and the scanner 2
Connect a. When the customer selects a required processing item from the processing items displayed on the screen of the information terminal 4a and presses the key, the guidance screen of the corresponding processing item is displayed. The customer operates the information terminal 4 according to the display. When the item registration key is pressed, the item registration process is executed, and the guidance screen is continuously displayed. The coupon authentication key is pressed, and the coupon authentication process is performed according to the display on the screen. When a series of processing for registering the details is completed, the total sales data is displayed and the statement is issued. The customer goes to the payment terminal 6a to perform the settlement process. Scanner 2
When the verification key a is pressed, the purchased product is verified.
As a result of verification, if the product is correctly registered, the cashier connects the scanner 2a to the payment terminal 6a. Sales total data and the like are displayed on the payment terminal 6a, and the customer pays the purchase price prepared in advance. The payment amount is keyed in, the payment amount and the change data are displayed, and the receipt is printed out by the printer. After receiving the scanner 2a, the receipt and the change, the customer bags the purchased product. After returning the scanner 2a to the lending device 3 with the purchased product packed in a bag, the customer leaves the exit. The shopping is completed as described above.

Next, each device and operation used in the shopping system of the present invention will be described in detail with reference to FIGS. 3 to 18.

First, the scanner 2 will be described with reference to FIG. The scanner 2 includes a bar code reading section 21, a display section 22 for displaying operation procedures and errors, a display lamp 23 for displaying whether or not product data has been correctly input,
A keyboard 24 including a registration key 24a, a correction key 24b, and a collation key 24c, a buzzer 25 for notifying that product data has been correctly input, a clock unit 26 for measuring the data input time, and a connector for exchanging data between terminals. A transmission / reception unit 27 including a ROM, a ROM 28 storing a program for operating each unit, and a main control unit 30 (hereinafter CPU
R) that stores data such as) and product code data
It is composed of AM29.

The RAM 29 connected to the CPU 30 has a bar code reading section 21 and a keyboard 24 as shown in FIG.
A sales commodity code data storage area 204 for storing the data and the time read by, a collation commodity code data storage area 206 for storing the commodity code data read after the collation key is pressed, and a correction key flag area 208,
The inquiry key flag area 209 and the like are provided. The sales product code data storage area 204 further includes a product code,
It is composed of an area for storing the number of sales points, correction bits and time data.

The operation of the scanner 2 will be described. The CPU 30 of the scanner 2 accesses the ROM 28 and
It operates as shown in FIG. 5 in accordance with the processing program stored in 28. When the customer carries the scanner 2, the connection with the lending device 3 is cut off and the time is stored in the entry time storage area 201 as the entry time (S2). Hereinafter, the letter S and the numbers in parentheses indicate the order of steps. If the customer is a member of the store (S4), the member number recorded by the barcode is read by the barcode reading unit 21 and stored in the member number storage area 203 (S6). Bar code reader 2
When 1 is operated or a key on the keyboard 24 is pressed, necessary data is stored in the buffer (S8). It is judged what the data input in step S10 is (S10). If the correction key data is input (S12),
The correction key flag 208 is set (S14). If the correction key data is not input, a data error is displayed, and a display prompting the user to press the registration key 24a to input the data again is displayed on the display unit 22. If it is the collation key 24c, collation processing (described later) is performed (S1).
6). When the input data is the product code data read by the barcode reading unit 21 (S10), it is read whether the correction key flag 208 is set (S1).
8). If the correction key flag 208 is not set, the read product code, point “1”, and time data are written in the sales product code data storage area 204 (S20). When the correction key flag 208 is set (S18), the read product code, point "1", correction bit "1", and time data are written in the sales product code data storage area 204 (S22). When the writing is completed, the correction key flag 208 is reset (S2).
4). When processed correctly, the indicator lamp 23 indicating normality lights up and the buzzer 25 sounds. The data in the buffer is cleared, and the display unit 22 displays a message prompting the next scan input (S26). The customer confirms that the product has been properly processed, and puts the product in the shopping basket 5a for the product registration process, and returns it to the product shelf 10 for the correction process. In this way, the customer can register or correct the product by scanning the barcode of the product with the scanner 2. This operation is continued until shopping is completed (S28).

Before explaining the configuration and operation of the information terminal 4, the configuration of the ISP 8 for exchanging transaction data with the information terminal 4 and the payment terminal 6 will be described with reference to FIG. The ISP 8 has an information terminal 4 and a payment information terminal 6
A keyboard 60 for giving instructions to the user, changing the contents of the PLU file 9 and instructing data processing, a display unit 62 for displaying data processing results such as transaction data and total data, and a printer 64 for printing, an information terminal. Machine 4 and payment terminal 6, data transmission / reception unit 66 for transmitting / receiving data, ROM 68 storing a program for operating each unit, CPU 7 for controlling each unit connected according to the program of ROM 68
0 and the RAM 72 for storing transaction data and the like.

The RAM 72 connected to the CPU 70 has many storage areas for storing all transaction data received from the information terminal 4 and the payment terminal 6, as shown in FIG. Sales product data storage area 602, processing data storage area 604 for storing processing codes and times of processing items executed when various touch keys 41 are pressed, verification product data storage area 606, total sales, total points,
Subtotal, product coupon discount amount, check amount, entry time, settlement time, member number, scanner number and transaction serial number storage area, in-store coupon ticket issuing data / service ticket issuing data storage area 612, product coupon issuing Data storage area 614, product coupon / in-store coupon authentication data storage area 616, competing product file 608, product coupon file 610, special sale file not shown,
It is composed of a sales floor guidance information file, various totalization files, and the like. Further, as shown in FIG. 7, the PLU file 9 stores data such as product name, department number, price, competing product classification, discount bit, and printed bit for each product code.

Next, the information terminal 4 will be described with reference to FIG. The information terminal 4 is, as shown in FIG.
Item registration key 41a for confirming details of purchased products and total sales before purchase settlement, subtotal inquiry key 41b for grasping product purchase amount in the middle of shopping, product coupon display / issue key 41c, product coupon A product coupon list / issue key 41d for displaying and issuing a list, and a coupon authentication key 41 for authenticating and receiving a product coupon and an in-store coupon issued by a customer on the day of the store and issued by the customer.
e, a key 41f for selecting necessity of specification, a key 41g for selecting screen display or print issuance, and a key 4 for ending the process
1h Other check authentication key, special sale item list key for displaying a special sale item list, sales point guidance key for displaying a sales floor guide and entertainment information, various touch keys 41 such as a cooking guidance key, and various processing operation procedures, purchased product details, A touch panel 42 that displays the purchase price, a list of merchandise coupons and special sale items, information, etc. in the middle of shopping, a printer 46 that prints and issues a statement and in-store coupons, etc. Scanner 2 and reception and transmission of sales merchandise data, etc. A transmission / reception unit 47 including a connector for connection, a transmission unit 48 for exchanging transaction data with the ISP 8, a ROM 50 storing a program for operating each unit, a CPU 49 for controlling each unit connected according to the program of the ROM 50, and transaction data. RAM 52 for storing information such as coupons, issuing coupons, issuing coupons for performing authentication / coupons Testimony machine 54, and a clock unit 56 and not shown check authentication unit for measuring the processing time. The information terminal 4 includes a plurality of display shelves 1 on which various products are displayed.
It is properly placed at the end of 0.

As shown in FIG. 9, the RAM 52 connected to the CPU 49 stores a sales product data storage area 402 for storing product code data received from the scanner 2 and a processing code of a processing item executed by pressing the touch key 41. And a processing data storage area 404 that stores the time, total sales,
The total number of points, subtotal, coupon discount amount, member number, detail flag, print flag, display data, print data format (not shown), and the like are stored in the area. The sales product data storage area 402 includes a product code, points and ISP.
8 is an area for storing data such as product names, department numbers, prices, and the like. The product number etc. is transmitted between terminals by the scanner number unique to each scanner or by I
It is performed by being identified by the transaction serial number received from SP8.

The basic operation of the information terminal 4 will be described with reference to the flowchart of FIG. When the customer wants to obtain necessary information at any time during shopping, he / she can obtain shopping service information at the information terminal 4. Scanner 2
When is connected to the information terminal 4 (S40), the first selection screen is displayed on the touch panel 42 (S42), as shown in FIG. A touch key 41 indicating a processing item on the screen is selected and pressed to obtain necessary service information (S43). The CPU 49 determines whether the pressed key is the end key. If it is not the end key (S44), CPU4
9 transmits the processing code to be executed and the data necessary for the processing, for example, the commodity code data to the ISP 8. The result obtained by execution is stored in the RAM 72 (S45). Another process item related to the process item pressed first is displayed on the touch panel 42 (S46). If processing is required (S47), the touch key 41 required is pressed, the next processing is executed, and the result is stored in the RAM 72 (S47).
45-S47). If another process is not necessary, or if a series of necessary processes is completed and the result is stored in the RAM 72 (S48), the display or print data is transmitted to the information terminal device 4. The data is displayed on the display unit 42 according to the instruction, or is printed and issued by the printer 46 (S4
9). When the required service information is obtained, the end key 41
When h is pressed, the process ends (S44). In this description, the result is displayed or printed at the final stage of the series of processes, but it is naturally possible to display or print the result at the end stage of each process.

The specific operation of the subtotal inquiry process by the information terminal 4 will be described below. CPU49 is ROM5
11 according to the subtotal inquiry processing program stored in 0.
And as shown in FIG. When the customer wants to know the price of the purchased product during the scan input of the product, he or she goes to the information terminal device 4 and connects the scanner 2 to the transmitting / receiving unit 47. When the scanner 2 is connected to the information terminal 4, the touch panel 42
The selection screen shown in FIG. 6 is displayed above. The customer presses the subtotal inquiry key 41b on the touch panel 42 (S5
2). The information terminal 4 starts the subtotal inquiry process. The subtotal inquiry processing code, the processing time counted by the clock unit 56, the specification flag corresponding to the pressing of the detail key 41f and the print key 41g pressed by the customer, and the print flag are stored in the processing data storage area 404 (S54). RAM2 of scanner 2
9, the product code, scanner number, member number,
The product code data such as the time of entering the store is sequentially read out and RAM
It is stored in 52 (S56). The processing data, the product code data and the information terminal number stored in the RAM 52 are transmitted to the ISP 8 via the transmission unit 48 (S58). I
The CPU 70 of the SP 8 determines what data is received from the information terminal device 4 via the power transmission unit 66 and writes it in a predetermined data area of the RAM 72. When the writing is completed, the PLU file 9 is accessed according to the product code, and the product data (product name, department number, price, etc.) is read and stored in the storage area of the product code of the RAM 72 (S62). At the same time, the subtotal, the total number of points, etc. are calculated and stored in the RAM 72 (S64).

When subtotal data is stored in the RAM 72,
A processing item key to be subsequently processed, for example, a coupon search / issue key (details of which will be described later) is displayed on the display unit 42 of the information terminal device 4. When the customer depresses the touch key as necessary, the processing code and the processing time are stored in the processing data storage area 404 in the same manner as described above, and are transmitted to the ISP 8 together with the input processing data. Data of the obtained processing result, for example, coupon data (product code, discount amount) is stored in the RAM 72.

When the data relating to the subtotal inquiry processing is stored, it is read whether the detail flag and the print flag are set (S66), and when the detail flag is set (S68), the details with the transaction serial number are given. The data, the subtotal and the processing result data are transmitted to the destination information terminal 4 (S70). When the information terminal 4 receives the data and the print flag is set (S72), the detailed and subtotal data are displayed and printed, and the detailed statement is issued (S74).
If the print flag is not set, the detailed data, the subtotal data and the processing result data are displayed (S76). If the detail flag is not set (S68), the subtotal data with the transaction serial number and the processing result data are transmitted to the destination information terminal 4 (S78). When the information terminal 4 receives the data and the print flag is set (S8
0), display and print subtotal and processing result data,
Issue (S82). If the print flag is not set, the subtotal and the processing result data are displayed (S84). I
At the same time as sending the data, SP8 sets a bit in the printed area of the commodity code on the RAM 72 where the details are printed, and updates the number of times of printing (S86). When the subtotal inquiry processing is completed, the end key 41h is pressed, the transaction serial number is transmitted to the scanner 2 and stored in the transaction number storage area 205, the processing data is transmitted to the ISP 8, and the RAM 52 of the information terminal 4 is cleared. It When the subtotal inquiry processing is completed as described above, the scanner 2 is removed (S
88), the customer continues scanning input of purchased products.

When the scan input is completed for all the products that the customer desires to purchase, the information terminal 4 performs the statement registration process. The detail registration processing is executed by pressing the detail registration key 41a. The detail registration process is executed in steps substantially similar to the subtotal inquiry process described above. However, they are different in that the processing code is different, that the total sales is displayed instead of the subtotal, and that the coupon authentication processing is performed after the statement registration processing as necessary.

Next, service to the customer by the information terminal 4 will be described. The product coupon search / issue process will be described with reference to FIG. The customer may want to know whether a coupon has been issued for the purchased product in the subtotal inquiry process. In order to perform the product coupon search / issue process, the product coupon search / issue key 41c displayed on the touch panel 42 is pressed during a series of subtotal inquiry processes. The product coupon search / issue processing code and the processing time are stored in the processing data storage area 404. In the subtotal inquiry process, the product data in the PLU file 9 is searched based on the product code data stored in the scanner 2, and the subtotal and the like are calculated based on the search result and stored in the RAM 72 (S
92). The coupon file 610 is accessed and RA
The product code stored in M72 is the coupon file 61.
It is searched whether it exists in 0 (S94). When the corresponding product code exists in the coupon file 610 (S9
6) It is verified whether the product code is stored in the product coupon ticket issuing memory area (S98). If it is not stored, the product code is written in the product coupon ticket issuing data memory 614 (S100), and if stored, the number is added (S99). When the search is completed for all the product codes stored in the RAM 72 (S102), the product coupon ticket issuing key and the product coupon list issuing key (not shown) are displayed on the touch panel 42 (S103). When the issue key of the product coupon ticket is pressed (S104), the product code, the number of pieces of data, etc. stored in the product coupon ticket issue data memory 614 are sent to the information terminal device 4, and the product coupon issue / coupon authentication device 54 Issue the corresponding product coupon (S10
5). When the product coupon ticket list issuance key is pressed (S104), the product coupon ticket issuance data memory 614
After the product code stored in the product is sent to the information terminal 4 and converted into a predetermined format for printing, the printer 84 displays the product code, product name, discount amount, and other issuable product coupon of the product. A product coupon list is printed with a list of (S107). R in the subtotal inquiry process
Product details, subtotals, etc. stored in the AM 72 are also included in the information terminal 4
And is displayed and printed according to the customer's request.
When the subtotal inquiry processing is completed, the end key 41h is pressed, the transaction serial number is transmitted to the scanner 2 and stored in the transaction number storage area 205, the processing data is transmitted to the ISP 8, and the RAM 52 of the information terminal 4 is cleared. (S10
8). Note that the customer who has obtained the product coupon list continues to press the coupon list / issue key 41d to select the corresponding coupon ticket and other necessary product coupons from the product coupon list displayed on the touch panel 42, Issue the product coupon / receive the product coupon issued from the coupon authenticator 54 (S109). A publicly known technology is used for issuing a coupon ticket, and a description thereof will be omitted. Also, substantially the same processing is performed when the product coupon search / issue key 41c is directly pressed on the first screen.

In addition, if necessary, the customer depresses touch keys such as coupon list / issue, coupon ticket authentication, check authentication, sales floor guidance, and food guidance displayed on the touch panel 42, and guidance displayed on the touch panel 42. Process according to. It should be noted that the description of the bargain sale information, the sales floor information, the food information, and the like are omitted because they are known in the art.

Next, an information service for the store side and the customer side by the information terminal device 4 will be described. For example,
As for beverages, various similar products have been released by each manufacturer. In some cases, you may want to promote the sales of only one of the manufacturers' beverages. In such a case, a product (hereinafter referred to as a recommended product) to be promoted for the same type of product purchased by the customer (hereinafter referred to as a competitive product) (hereinafter, referred to as a recommended product: in this embodiment, a competitive product having the same competitive product classification code and a discount bit It is possible to prompt replacement of the recommended product or additional purchase by issuing the in-store coupon ticket. This will be described below with reference to FIG.

When the customer uses the information terminal 4 to perform a subtotal inquiry process, the product code data scanned and input to the scanner 2 and stored is transmitted to the ISP 8. The ISP 8 performs the subtotal inquiry processing as described above according to the received data. The product data stored in the sales product data storage area 602 of the ISP 8 is read by the subtotal inquiry processing (S1).
10). It is determined whether or not the competitive product classification code is stored in the product data. If there is a competitor product classification code (S11
1) It is determined whether the discount bit is set. If the discount bit is set (S112), the discount amount of the competitive product file 608 is read as the recommended product and the total recommended product discount amount is updated (S113). If the discount bit is not set (S111), the recommended product code corresponding to the competitive product classification code and the recommended product discount amount are read from the competitive product file 608 (S114). It is searched whether the recommended product data is stored in the in-store coupon ticket issuing data memory 612 (S116). If it is stored in the in-store coupon ticket issuing memory, the number of issued tickets (not shown) is updated (S117). If the recommended product data is not stored in the in-store coupon ticket issuing data memory 612, it is stored in the data memory 612 (S118). When the search is completed for all of the product code data stored in the scanner 2 (S120), the subtotal processing result and the in-store coupon ticket issuing data are transmitted to the information terminal device 4 via the transmission unit 66 (S121). The information terminal device 4 stores the received in-store coupon ticket issuing data, converts it into a prescribed format, and then issues the in-store coupon ticket for the number of sheets (S122). In addition, subtotal data and the like are printed or displayed according to the customer's request. End key 41h after issuing the in-store coupon
When is pressed, the transaction serial number is transmitted to the scanner 2 and stored in the transaction number storage area 205 and the RAM 52.
Process data and the like are transmitted to the ISP 8 and the data in the RAM 52 are cleared (S122).

Next, the coupon authentication processing by the information terminal 4 will be described. When the scanner 2 is connected to the information terminal device 4 and the coupon authentication key 41e on the touch panel 42 is pressed, the product coupon issue / coupon authentication device 54 operates. When the product coupon ticket is inserted into the authenticator 54, the authenticator 54 reads the barcode printed on the coupon, for example, and confirms the coupon ticket. The product code corresponding to the read product code of the coupon ticket is the RAM 52.
If it is stored in the product coupon certificate authentication data memory 4
It is stored in 06 and the merchandise coupon is received. Further, the total discount amount is calculated and stored in the total product coupon discount amount. The product code corresponding to the read coupon is RAM92.
If not stored in, the merchandise coupon is returned.
When the coupon authentication process ends and the end key 41h is pressed, the process data and the like in the RAM 52 is transmitted to and stored in the ISP 8, and the data in the RAM 52 is cleared. Note that coupon authentication and check authentication are publicly known techniques, and detailed description thereof will be omitted.

When the customer has finished shopping, the information terminal 4 performs processing such as statement registration, coupon authentication, and check authentication. The data obtained by being processed by the information terminal 4 is transmitted to the ISP 8 and stored in the RAM 72 as described above. When all the processes in the information terminal 4 are completed, the customer performs the settlement payment process in the payment terminal 6.

The payment terminal 6 will be described with reference to FIG. The payment terminal 6 corresponds to a conventional POS terminal, and includes a transfer key 82a and a closing key 82b.
A keyboard 82 including keys such as keys, a display unit 83 for displaying the total sales, payment amount and change, etc., and a printer 8 for printing transaction details on a recording sheet or a receipt sheet and issuing a receipt.
4, a drawer 85, a transmission / reception unit 86 that transmits a signal for clearing the product code data stored in the scanner 2 after the settlement, a clock unit 87 that measures the processing time, and a transmission unit 88 that exchanges transaction data and the like with the ISP 8. , A ROM 90 storing a program for operating each unit, a CPU 89 for controlling each unit connected according to the program of the ROM 90, and a RAM 92 for storing data such as sales data.

The RAM 92 connected to the CPU 89, as shown in FIG. 15, has a product data storage area 802 for storing detailed product data transmitted from the ISP 8, a total sales amount,
The sales product data storage area 802 includes an area for storing sales points, check amount, deposit amount, change, etc., and an area for storing product codes, points, product names, department numbers, prices, etc. and total sales data (not shown), total sales points. , Department file,
It consists of files by cashier.

Prior to the settlement and payment process, the merchandise scanned and input by the customer is verified. The matching process will be described with reference to FIG. The cashier receives the scanner 2 from the customer and presses the verification key 24c (S132). A plurality of products are selected from the purchased products, the barcode attached to the products is read (S134), and stored in the verification product data storage area of the RAM 29 (S136). Display unit 22
According to the display guidance of, the collation key is pressed again to perform collation (S138). In order to confirm whether or not the same product is read, it is searched whether or not the matching product code same as the matching product code exists in the matching product code data storage area 206 (S140). If there is the same product code for verification, the number (total number of verification points) is read and stored (S1).
42). The verification code and the product code stored in the sales product code data storage area 204 are verified (S14).
4). If there is no same product code (S148), error processing such as re-scan registration is performed for all purchased products (S150). When there is the same product code (S
148), the product score of the product code in the sales product code data storage area 204 (total registered score) is calculated (S15).
2). The total number of registered points and the total number of matching points are compared (S154),
If the total number of collation points is large, error processing (S150) is performed, and if the total number of collation points is large, the next product code is collated (S156). If all the verification product codes have been correctly scanned and input, the display indicating normality and the display lamp 22 are turned on and the verification process ends (S158).

If the scan input is correct, the scanner 2
Is connected to the payment terminal 6 and payment settlement processing is performed.
The settlement process will be described with reference to FIG. The transfer key 82a of the keyboard 82 is pressed (S160), and the transaction serial number of the scanner 2, the last purchased product code and the time are transmitted to the ISP 8 via the payment terminal 6 (S162). IS
P8 reads the transaction data stored in the RAM 72 from the transaction serial number, and compares the last purchased product code and time (S164). If the two data do not match, error processing such as registration processing is performed again (S16).
8). When the two data match (S166), the ISP 8 transmits the total sales, the number of sales points, the number of times of printing, all detailed data, and updates the PLU file 9 (S).
170). The payment terminal 6 displays the received total sales data on the display unit 83 (S172). The payment amount data of the payment amount received from the customer is key-in, and the closing key 82
b is pressed (S174). A change is calculated by the information terminal 4 and change data is displayed. If the number of prints is 1 and all the details have not been printed or there is a request for reprinting (S176), all the details of the purchased product are printed (S17).
8). If the number of prints is 2 or more and there is no request for reprinting, unprinted detailed data in which the printed bit is not set is printed from all the detailed data. Further, the deposit amount, the change, the transaction serial number, the number of times of printing, etc. are printed and a receipt is issued (S176). The deposit amount, change, customer transaction data, and the time when the closing key 82b is pressed (payment time) are ISP8.
To (S178). Upon receiving the data, the ISP 8 stores the data in the RAM 92 and sends a storage end signal for all transaction data to the payment terminal 6 (S180). When the payment terminal 6 receives the end signal, the payment terminal 6 clears the product code data stored in the connected scanner 2. Also, the cumulative data such as total sales data, total sales points, department file, and cashier-specific file (not shown) are updated, and the transaction data stored in the RAM 92 is cleared (S182). The customer receives the receipt and the change, and the payment settlement is completed.

Next, RAM of ISP8 for each transaction number
Data processing using the commodity transaction data stored in 72 will be described. The ISP 8 uses the collected product transaction data to create various reports such as sales trend reports and member-based management reports. According to the present invention, it is possible to know whether the customer service and sales activities performed by the information terminal 4 are being effectively operated.

The data processing relating to the coupon issue processing of the recommended product for the competitive product by the sales information terminal 4 will be described below with reference to FIG. When a key input of an instruction regarding a competing product is made from the keyboard 60, the CPU 70 turns the RO
Data processing is performed according to the competitive product analysis program in M68. Access the transaction data file (S19
0), the product data in which the competitive product bit is set is read from the transaction data and stored in a search file (not shown) (S192). Further, the processing code for issuing the in-store coupon, for example, the time (T) of the subtotal inquiry processing is read from the transaction data (S194). The difference (X) between the score of the competitive product purchased before the time (T) and the score of the returned competitive product (having a correction flag) is calculated from the time data of the competitive product data (S196). If there is a purchased competitive product (S198), the difference between the score of the competitive product returned after the time (T) and the score of the purchased competitive product (Y: the score of the substantially returned competitive product) is calculated. Yes (S2
00). If there is a returned competitive product (S202),
Calculate the difference between the purchased and returned competitive products. If the number of purchased competitive products is greater than the number of returned competitive products (S204), the difference between the score of the recommended product purchased after the time (T) and the score of the returned product (U: the score of the recommended product actually purchased) Is calculated (S206). If the number of purchased points is large (S208), (U) and (Y) are compared (S210). If (U) is the same as or larger than (Y),
There is a replacement from a competitive product to a recommended product by the number Y (S212). If the score (Y) of the substantially returned competitive product is smaller than the score (U) of the recommended product that was substantially purchased, there is a replacement of the competitive product by the score of U (S214). The data such as the obtained replacement points and recommended product name, returned competitive product name, processing code (subtotal reference code in this description), time and the like are stored in the replacement product memory (not shown) (S216). When the storage in the replacement product memory is completed, the data in the search file is cleared and the next transaction data is searched (S21).
8). Although one competitive product category has been described in this embodiment, a plurality of categories can be provided.

The data processing relating to the replacement of the competitive product with the recommended product from the collected transaction data has been described above. It can be easily known by comparing the number-of-issues data of recommended products stored in the internal coupon issue data memory 612 with the number-of-received data items of recommended product coupons stored in the product coupon ticket authentication data memory 616 by the coupon authentication process. .

In the description of this shopping system, the ISP 8 is provided with the competing product file, the coupon file, etc., but the information terminal device 4 and the payment terminal device 6 may be provided.
Also, the PLU file 9 connected to the ISP 8 can be directly accessible from the information terminal 4 and the payment terminal 6. Furthermore, it is possible to distribute various processes to the terminals depending on the operating status of the ISP 8.

[0041]

As described above, according to the shopping system of the present invention, since the scanner has a small number of keys to be operated, there is an effect that the customer makes few mistakes in the operation. The shopping system of the present invention can easily verify the scan input of the product by the customer, and the scan input of the purchased product, the registration of the details, and the payment of the price are separately processed by each terminal, and many of the information terminals can be used. Since it is possible to know the purchase amount as well as the time-consuming coupon process, payment prepared in advance for the purchase price is made at the payment terminal,
The effect is that the settlement time can be shortened and congestion at the settlement place can be alleviated. The shopping system of the present invention efficiently changes the number of installed information terminals and payment terminals according to various conditions such as the crowd of customers and the familiarity of operation of the information terminals of customers, and efficiently collects and collects information. This has the effect of reducing congestion. Further, since the scanner can use the information terminal to know the purchase amount in the middle of the purchase, the customer can feel secure in the purchase according to the budget amount. In addition, by using the information terminal, the customer side can easily obtain the product coupon of the purchased product at the information terminal and can purchase the product at a low price. , It has an effect of being able to obtain shopping service information such as a cooking memo and to efficiently shop. On the other hand, the store side has the effect that it can carry out sales promotion such as issuing an in-store coupon ticket by using the information terminal device, and can operate the store using the information obtained from the information terminal device.

[Brief description of drawings]

FIG. 1 is a diagram showing a functional configuration of a shopping system of the present invention.

FIG. 2 is a diagram showing an example of a layout in a shop of a shopping system based on scanning of customers according to the present invention.

FIG. 3 is a diagram showing a specific configuration of each component of the shopping system according to the present invention, in which FIG. 2 (A) shows a scanner, FIG. 3 (B) shows an information terminal, and FIG. 3 (C). Is a payment terminal,
FIG. 3D is a diagram showing each ISP.

FIG. 4 is a diagram showing a configuration of a memory of the scanner.

FIG. 5 is a flowchart of scan input processing by the scanner.

FIG. 6 is a diagram showing a configuration of a memory of an ISP.

FIG. 7 is a diagram showing a configuration of a PLU file.

FIG. 8 is a diagram showing an example of a display on a touch panel of an information terminal.

FIG. 9 is a diagram showing a configuration of a memory of the information terminal.

FIG. 10 is a flowchart of general processing performed by the information terminal.

FIG. 11 is a flowchart of subtotal inquiry processing by the information terminal.

FIG. 12 is a flowchart of subtotal inquiry processing by the information terminal.

FIG. 13 is a flowchart of product coupon processing by the information terminal.

FIG. 14 is a flowchart of in-store coupon ticket issuing processing by the information terminal device.

FIG. 15 is a diagram showing a memory configuration of a payment terminal.

FIG. 16 is a flow chart of verification and collation processing of purchased products by a scanner.

FIG. 17 is a flowchart of payment settlement processing of a purchased product by the payment terminal.

FIG. 18 is a flow chart of settlement processing of a replacement product purchased for a competitive product by the ISP.

[Explanation of symbols]

 2 Scanner 3 Lending Device 4 Information Terminal 6 Payment Terminal 8 ISP 9 PLU File 10 Display Shelf

Front page continued (72) Inventor Hiroshi Sano 1-1-10 Korai, Oiso-machi, Naka-gun, Kanagawa Japan NRC R Co., Ltd. Oiso Development Co., Ltd. (72) Keiko Yamakawa Oiso, Naka-gun, Kanagawa Prefecture Machi Korai 1-1-10 Japan NRC Corporation Oiso Development Manufacturing Headquarters

Claims (5)

[Claims] 1. A portable terminal for inputting a product code attached to a product, and when the portable terminal is connected, a settlement process is performed based on data from the portable terminal and a receipt is issued. In the system including the payment terminal, the portable terminal includes a reading unit that reads a product code attached to a product, a product code data storage unit that stores the product code read by the reading unit, and the payment terminal. A transmission unit including a connection unit for connecting to the terminal and transmitting the product code data; and a verification unit, wherein the verification unit includes a verification key, a verification product code storage unit, and a comparison unit. The product code read by the reading means after the verification key is pressed is stored in the verification product code storage means, and is written in the product code data storage means by the comparison means. Compare and collate with the stored product code, and when all the product codes stored in the product code storage unit for verification are stored in the product code data storage unit, output the guidance of the settlement processing permission, otherwise A shopping system characterized in that it sometimes outputs that the collation does not match. 2. A portable terminal device operated by a customer to read and store a product code attached to a product, and a payment terminal device for reading out the product code data stored in the portable terminal device to perform a settlement process. , A product connected to the payment terminal, a central processing unit for searching product price data and the like from the product code data transmitted from the mobile terminal, calculating transaction data, and transmitting the transaction data to the payment terminal In a system that enables registration, the product code data stored in the portable terminal is connected to the central processing unit and connected to the portable terminal before the settlement processing by the payment terminal. The read commodity code data is transmitted to the central processing unit, the transaction data calculated by the central processing unit is received, and the commodity purchase amount at that time is calculated. A shopping system including an intermediate processing terminal for displaying or printing a subtotal. 3. The shopping system according to claim 2,
When the central processing unit receives the product code data from the intermediate processing terminal, it sends shopping information such as discount information of various sales products to the intermediate processing terminal, and the intermediate processing terminal displays a display unit. The shopping system having the above-mentioned, and displaying the various shopping information from the central processing unit. 4. The shopping system according to claim 2,
When the product code data is sent from the intermediate processing terminal, the central processing unit pre-registers it as a product of the same kind as the product specified by the received product code and intended for sales promotion. Control data for issuing a discount ticket for a certain product or other service ticket is transmitted to the intermediate processing terminal, and the intermediate processing terminal issues a predetermined discount ticket or service ticket according to the control data. And shopping system. 5. The shopping system according to claim 4,
When the discount ticket or other service ticket is issued from the intermediate processing terminal, the central processing unit responds to the issued discount ticket or other service ticket during or after the settlement processing by the payment terminal. A shopping system characterized by detecting whether or not a product has been purchased and storing the result.