JPH0654053A - Simulation system for control panel section of telephone system - Google Patents

Abstract

PURPOSE:To allow the user to grasp an actual operation image by simulating a display operation of a control panel of a telephone system. CONSTITUTION:Data representing an image of a control panel section are stored in a control panel image registration section 8b. Operation data representing each operation implemented by the telephone system and response data representing the display operation of the control panel section implemented when each operation is implemented are registered in accordance with each other in a response data registration section 8c. In the case of simulating the display operation of the operating panel section, a processing section 6 makes a request of displaying the image of the operating panel section and the operation data to a server 1. When a mouse is used to click one of operation data displayed on a display device, the server 1 requests the response data corresponding to the clicked operation data to the processing section 6 and revises the image of the operating panel section displayed on the display device based on the response data sent from the processing section 6.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone panel operation panel simulation system for simulating a display operation of an operation panel portion of a telephone device provided with a light emitting element and a character display.

[0002]

2. Description of the Related Art A light emitting element or a character display is provided on an operation panel portion of a telephone device such as a cordless telephone device at a business place. A predetermined character is displayed on the character display. How to operate the light emitting element and the character display according to the operation content affects the ease of use of the telephone device, and therefore it is important to study the operation specifications.

When considering the operation specifications of the operation panel section,
In the past, the state of the operation panel portion when an on-hook operation, an off-hook operation, or the like was performed on paper was used as a reference.

[0004]

As described above, since the operation specifications of the operation panel of the telephone device are conventionally studied on paper, it is difficult to grasp the actual operation image, and sufficient operation specifications are studied. There was a problem that it was difficult.

An object of the present invention is to provide a method for simulating an operation panel portion of a telephone device, which allows an operator to easily grasp an actual operation image when examining the operation specifications of the operation panel of the telephone device.

[0006]

In order to achieve the above object, the present invention provides operation data indicating each operation performed in a telephone device, and an operation panel portion of the telephone device performed by each operation. Response data registering section corresponding to the response data indicating the display operation, and an operation panel image registering section in which data indicating an image of the operation panel section of the telephone device is registered,
A display device, and an editor unit for displaying the contents of the response data registration unit on the display device and correcting the response data displayed on the display device to reflect the correction contents in the response data registration unit, The operation data registered in the response data registration unit is displayed on the display device, and the image of the operation panel unit registered in the operation panel image registration unit is displayed on the display device and displayed on the display device. One of the selected operation data is selected so that the image of the operation panel unit displayed on the display device is changed to the selected operation data of the response data registered in the response data registration unit. And simulation means for changing based on the corresponding response data.

[0007]

In the correction of the response data registered in the response data registration unit, the editor displays the contents of the response data registration unit on the display device, and the correction contents for the response data made on the display device are registered in the response data. It is done by reflecting in the department.

In the simulation of the display operation of the operation panel section, the simulation means displays on the display device the operation data registered in the response data registration section and the image of the operation panel section registered in the operation panel image registration section, When one of the operation data displayed on the display device is selected, the image of the operation panel section displayed on the display device is selected from the response data registered in the response data registration section. This is performed by changing the response data corresponding to the operated operation data.

[0009]

Embodiments of the present invention will now be described in detail with reference to the drawings.

FIG. 1 is a block diagram showing an example of a workstation embodying the present invention. A server 1, a display device 2, a mouse 3, a keyboard 4, and a plurality of clients 5-1 to 5-N. It consists of and.
The server 1 performs drawing processing for the display device 2 and manages the mouse 3 and the keyboard 4, and the client 5
-1 to 5-N request the server 1 to perform drawing processing.

FIG. 2 is a block diagram showing an example of the configuration of the client 5-1 which carries out the processing of the present invention.
It comprises a processing module group 7, a memory unit 8, a request queue 9 for accumulating requests to the server 1, and an event queue 10 for accumulating events from the server 1.

The processing module group 7 is a control module 7a.
And an initial screen display module 7b, an editor operation module 7c, and a simulation module 7d.

The control module 7a performs the processing shown in the flowchart of FIG. 3, the initial screen display module 7b performs the processing shown in the flowchart of FIG. 4, the editor operation module 7c performs the processing shown in the flowchart of FIG. The process shown in the flowchart of 6 is performed.

The memory unit 8 includes an event registration unit 8a, an operation panel image registration unit 8b, and a response data registration unit 8c.

In the event registration section 8a, as shown in FIG. 7, an event name and an execution processing module name to be activated when an event including the event name is received are registered in association with each other.

The operation panel image registration section 8b has an operation panel screen 81 as shown in FIG.
The data for displaying is stored.

On the operation panel screen 81, the device number is NO.
1-NO. Operation panel units 82-1 to 82 of the telephone device 3
-3 is displayed. In addition, each operation panel section 82-1 to 8-8
Character display devices 83-1 to 83-3 and a light emitting element 8 are provided at 2-3.
Display of 4-1 to 84-3, ten keys 85-1 to 85-3, and function keys 86-1 to 86-3 are included.

In the response data registration section 8c, as shown in FIG. 9, operation data indicating each operation performed on the telephone device and response data indicating a display operation of the operation panel section performed by each operation. Is correspondingly registered. The example of FIG. 9 shows that the light receiving elements for reception and transmission are “lit in red” by performing the operation “on-hook”, and “clock display” is performed on the second stage of the character display. .

Next, the operation of this embodiment will be described.

When the processing unit 6 in the client 5-1 is instructed to start the processing, it performs the processing shown in FIG. 3 according to the control module 7a, first opens the connection with the server 1 (step S1), and then the initial screen. The display module 7b is called and the processing according to the initial screen display module 7b is performed (step S2).

In the process of step S2, as shown in FIG. 4, the processing section 6 first obtains the operation menu screen data for displaying the operation menu screen 101 as shown in FIG. 10 on the display device 2. Created based on the operation data of the response data registration unit 8c (step S1
1) Next, a request including the created operation menu screen data is accumulated in the request queue 9 (step S12),
Then, the control is returned to the control module 7a.

The server 1 periodically monitors the request queue 9, and when the above requests are accumulated in the request queue 9,
It is read, and the operation menu screen 101 as shown in FIG. 10 is displayed on the display device 2.

On the operation menu screen 101, a device number 102 of the telephone device, an editor call display 103 clicked when calling the editor operation module 7c,
A simulation call display 104 that is clicked when calling the simulation module 7d, an end display 105 that is clicked when ending the process, and a plurality of operation contents 106 are displayed. The operation content 106
Corresponds to the operation data registered in the response data registration unit 8c.

When the operation menu screen 101 shown in FIG. 10 is displayed on the display device 2, the operator clicks the editor call display 103 using the mouse 3 and further wants to correct the response data from the operation content 106. Click one operation content. In this example, it is assumed that “off-hook” in the operation content 106 is clicked.

When the editor call display 103 is clicked, the server 1 loads an event including the event name "editor" in the event queue 10, and when the operation content "off-hook" is clicked, an event indicating that is displayed as an event. Stack in queue 10.

The processing unit 6 whose processing has been returned from the initial screen display module 7b to the control module 7a is monitoring the event queue 10 (steps S3 and S4), and the event queue 10 includes an event including the event name "editor". (Steps S5 = NO, S6 = NO, S8
= YES), referring to the event registration unit 8a, the editor operation module 7c corresponding to the event name "editor" is called, and the processing according to the editor operation module 7c is performed (step S9).

In the processing of step S9, the processing section 6 first determines whether or not an event is accumulated in the event queue 10 as shown in FIG. 5 (step S2).
1, S22).

When the event queue 10 is loaded with events (YES in step S22)
Determines whether the operation content 106 is an event indicating that it has been clicked (step S23).

In the case of this example, the event queue 10 is loaded with an event indicating that the operation content "off-hook" has been clicked, so the result of the determination in step S23 is YES, and the processing in step S26 is performed.

In step S26, the editor screen 111 as shown in FIG. 11 is displayed on the display device 2 based on the response data corresponding to the operation content "off-hook" in the response data registered in the response data registration section 8c. Editor screen data for is created.

In the next step S27, the request queue 9 is loaded with a request for displaying the editor screen 111 together with the operation menu screen 101 already displayed on the display device 2 including the editor screen data. .

When the server 1 receives the above request through the request queue 9, the editor screen 111 shown in FIG.
Is displayed on the display device 2 together with the operation menu screen 101 already displayed.

On the editor screen 111, an end display 112 that is clicked when ending the editor process, a save display 113 that is clicked when saving the contents of the editor screen 111, and response data 114 corresponding to the operation content "off-hook". And are displayed.

When the editor screen 111 of FIG. 11 is displayed on the display device 2, the operator needs the response data 114 corresponding to the operation content “off-hook” on the screen of the display device 2 using the mouse 3 and the keyboard 4. Correct accordingly. If the corrected response data 114 is to be saved, the save display 113 is clicked using the mouse 3.

When the save display 113 is clicked, the server 1 loads an event including the response data 114 corresponding to the operation content “off-hook” in the event queue 10.

When the event queue 10 is loaded with an event including the response data 114 corresponding to the operation content "off-hook" (YES in step S24),
It is stored in the area corresponding to the operation data “off-hook” of the response data registration unit 8c (step S2).
8).

If there is response data to be corrected other than the response data 114 corresponding to the operation content “off-hook”, the operator clicks one of the operation contents 106 on the operation menu screen 101. As a result, the response data 11 corresponding to the operation content clicked
4 is displayed on the editor screen 111. The operator selects the response data 114 corresponding to the operation content clicked this time.
Is displayed on the editor screen 111, as described above, when it is necessary to modify the response data using the mouse 3 and the keyboard 4 and save the modified response data, the editor screen is displayed using the mouse 3. The save display 113 of 111 is clicked. As a result, the same processing as described above is performed, and the corrected response data is stored in the predetermined area of the response data registration unit 8c.
(Steps S24, S28).

When the operator wants to end the editor processing, he or she clicks the end display 112 on the editor screen 111 using the mouse 3.

When the end display 112 is clicked, the server 1 accumulates an event indicating this in the event queue 10.

When the event indicating that the end display 112 has been clicked is loaded in the event queue 10 (YES in step S25), the processing section 6 loads a request for ending the display of the editor screen 111 in the request queue 9 ( Step S29), and then the process is executed by the control module 7
Return to a.

When the server 1 receives a request for ending the display of the editor screen 111 via the request queue 9, the editor screen 111 disappears from the display surface of the display device 2, and only the operation menu screen 101 is displayed on the display surface. To do.

After that, when the operator simulates the display operation of the operation panel section of the telephone device based on the response data registered in the response data registration section 8c, the operator displays the simulation display 104 of the operation menu screen 101 with the mouse 3. Use to click.

When the simulation display 104 is clicked, the server 1 loads an event including the event name "simulation" in the event queue 10.

When the event including the event name "simulation" is accumulated in the event queue 10 by the processing unit 6,
(YES in step S6), referring to the event registration unit 8a, the simulation module 7d corresponding to the event name "simulation" is called, and processing according to the simulation module 7d is performed (step S).
7).

In the processing of step S7, as shown in FIG. 6, the processing section 6 firstly, based on the contents of the operation panel image registration section 8b, the operation panel screen 8 shown in FIG.
The operation panel image data for displaying 1 is created (step S31), and the request for requesting to display the operation panel screen together with the already displayed operation menu screen including the created operation panel image data is requested. The queue 9 is loaded (step S32).

The server 1 sends this request to the request queue 9
When it is received via, the operation panel screen 81 as shown in FIG. 8 is displayed on the display device 2 together with the operation menu screen 101 already displayed.

When the operator displays the operation panel screen 81, the No. displayed on the operation screen 81 is displayed. 1-No. Three
Among the device numbers 102, the device number of the telephone device for which the display operation of the operation panel unit is to be simulated is clicked using the mouse 3, and the operation content to be simulated is clicked among the operation contents 106. Now, for example,
Device number No. When simulating the display operation when the telephone device No. 1 is off-hook, the operator clicks “No. 1” in the device number 102 and further clicks “off-hook” in the operation content 106.

When the device number “No. 1” and the operation content “off-hook” are clicked, the server 1 loads an event indicating that fact in the event queue 10.

When the event queue 10 is loaded with an event including the device number "No. 1" and the operation content "off-hook" in the event queue 10 (steps S33, S34, S35), the response data is registered. Part 8
Response data corresponding to the operation content "off-hook" is retrieved from c (step S36), and a request including the retrieved response data and the device number "No. 1" is accumulated in the request queue 9 (step S37).

When the server 1 receives a request including the response data corresponding to the operation content “off-hook” and the device number “No. 1” via the request queue 9, the operation panel section 83 displayed on the operation panel screen 81. -1-
83-3, the character display 83-1 of the operation panel unit 82-1 corresponding to the device number "No. 1", the light emitting element 84-
The display operation of the operation panel unit at the time of off-hook is simulated by setting the display of 1 to the one indicated by the response data.

After the off-hook, the operator
If the user wants to simulate the display operation when an extension call is made, he / she further clicks “No. 2” in the device number 102 and then clicks “extension” in the operation content 106.

As a result, the same processing as described above is performed, and the operation panel section 8 corresponding to the device number "No. 2" is displayed.
The display operation at the time of calling the extension is simulated in 2-2.

When the operator wants to end the simulation process, he or she clicks the end display 105 on the operation menu screen 101 using the mouse 3.

When the end display 105 is clicked, the server 1 accumulates an event indicating that in the event queue 10.

When the above-mentioned event is accumulated in the event queue 10 (YES in step S38), the processing section 6 returns the control to the control module 7a.

After that, the operator clicks the end display 105 of the operation menu screen 101 using the mouse 3 when ending the processing of the client 5-1.

When the end display 105 is clicked, the server 1 accumulates an event indicating this in the event queue 10.

When the above-mentioned events are accumulated in the event queue 10 (YES in step S5), the processing unit 6 determines that the server 1
The connection with is closed (step S10), and the process is ended.

Although not described in the above embodiment, the operation panel screen 81, the operation menu screen 101, and the editor screen 111 can be treated as different windows in the multi-window system.

[0060]

As described above, according to the present invention, the image of the operation panel section is displayed on the display device, and the display operation of the operation panel section is simulated using the image. Easy to grasp,
This has the effect of making it possible to carry out a sufficient study of the specifications, as compared with the conventional technology in which the operating specifications of the operation panel section were studied on paper.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration example of a workstation for implementing the present invention.

FIG. 2 is a block diagram showing a configuration example of a client 5-1 that implements the present invention.

FIG. 3 is a flowchart showing a processing example of a control module 7a.

FIG. 4 is a flowchart showing a processing example of an initial screen display module 7b.

FIG. 5 is a flowchart showing a processing example of an editor operation module 7c.

FIG. 6 is a flowchart showing a processing example of a simulation module 7d.

FIG. 7 is a diagram showing an example of contents of an event registration unit 8a.

FIG. 8 is a diagram showing an example of an operation panel screen 81.

FIG. 9 is a diagram showing an example of contents of a response data registration unit 8c.

10 is a diagram showing an example of an operation menu screen 101. FIG.

11 is a diagram showing an example of an editor screen 111. FIG.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Server 2 ... Display device 3 ... Mouse 4 ... Keyboard 5-1 to 5-N ... Client 6 ... Processing part 7 ... Processing module group 7a ... Control module 7b ... Initial screen display module 7c ... Editor operation module 7d ... Simulation module 8 ... Memory part 8a ... Event registration part 8b ... Operation panel image registration part 8c ... Response data registration part 9 ... Request queue 10 ... Image queue 81 ... Operation panel screen 82-1 to 82-3 ... Operation panel 83-1 to 83 -3 ... Character display 84-1 to 84-3 ... Light emitting element 85-1 to 85-3 ... Numeric keypad 86-1 to 86-3 ... Operation key 101 ... Operation menu screen 102 ... Device number 103 ... Editor display 104 ... Simulation display 105 ... End display 106 ... Operation details 111 ... Editor image 112 ... Exit display 113 ... save display 114 ... response data

Claims (2)

[Claims] 1. Operation data indicating each operation performed on a telephone device and response data indicating a display operation on an operation panel unit of the telephone device performed by performing each operation correspond to each other. A registered response data registration unit, an operation panel image registration unit in which data indicating an image of the operation panel unit of the telephone device is registered, a display device, and the contents of the response data registration unit are displayed on the display device. Editor means for reflecting the correction content in the response data registration section by correcting the response data displayed on the display apparatus, and displaying the operation data registered in the response data registration section on the display apparatus In addition, the image of the operation panel unit registered in the operation panel image registration unit is displayed on the display device. By selecting one of the operation data displayed and displayed on the display device, the image of the operation panel unit displayed on the display device is changed to an image of the response data registered in the response data registration unit. And a simulation means for changing the response data corresponding to the selected operation data in the operation panel section of the telephone device. 2. The response data represents lighting of a light emitting element provided in the operation panel unit or characters displayed on a character display unit provided in the operation panel unit. Item 3. A method of simulating an operation panel of a telephone device according to Item 1.