JPH0636121A - Order processing system for prepaid card - Google Patents
Order processing system for prepaid cardInfo
- Publication number
- JPH0636121A JPH0636121A JP18642392A JP18642392A JPH0636121A JP H0636121 A JPH0636121 A JP H0636121A JP 18642392 A JP18642392 A JP 18642392A JP 18642392 A JP18642392 A JP 18642392A JP H0636121 A JPH0636121 A JP H0636121A
- Authority
- JP
- Japan
- Prior art keywords
- information
- order
- customer
- product
- prepaid card
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Landscapes
- Control Of Vending Devices And Auxiliary Devices For Vending Devices (AREA)
Abstract
Description
【０００１】[0001]
【産業上の利用分野】本発明は、プリペイドカードによ
る注文処理の方式に関し、特に汎用コンピュータとプリ
ペイドカード発行装置とを備えた端末装置によるプリペ
イドカードによる注文処理方式に関する。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a prepaid card order processing system, and more particularly to a prepaid card order processing system using a terminal device equipped with a general-purpose computer and a prepaid card issuing device.
【０００２】[0002]
【従来の技術】従来の注文処理方式は、顧客が訪問した
場所に商品がなく、顧客が商品を注文する場合、顧客か
ら商品ニーズを聞き、電話等を介して商品を管理してい
る場所の商品の在庫を調べ、在庫が確認できた場合に顧
客から注文を受け、注文伝票を発行し、注文処理してい
た。2. Description of the Related Art In the conventional order processing system, when there is no product at the place visited by the customer and the customer orders the product, the customer needs to hear the product needs and manages the product via the telephone or the like. When the stock of goods was checked and the stock was confirmed, the customer received an order, issued an order slip, and processed the order.
【０００３】[0003]
【発明が解決しようとする課題】上述した従来の注文処
理方式では、顧客が訪問した場所に商品がなく、顧客が
商品を注文する場合、顧客からカタログ等の資料により
商品ニーズを聞き、電話等を介して商品を管理している
場所の商品の在庫を調べ、在庫が確認できた場合に顧客
から注文を受け、注文伝票を発行し、注文処理する迄に
数十分〜数日間を要するという欠点があり、また、これ
により、受注機会をのがすという欠点がある。In the conventional order processing method described above, when there is no product at the place visited by the customer and the customer places an order for the product, the customer hears the product needs from a catalog or other material and makes a telephone call. It is said that it takes tens of minutes to several days to check the inventory of the product at the place where the product is managed through, receive the order from the customer, issue the order slip, and process the order when the inventory can be confirmed. There is a drawback, and there is also a drawback that this reduces the opportunity for receiving an order.
【０００４】本発明の目的は、顧客が訪問した場所から
直接顧客商品ニーズ情報商品問合せ情報、商品注文情報
を入力することにより、上記の欠点を解消し、数秒〜数
十秒間で顧客ニーズの分析結果の出力及び商品の問合
せ、注文処理を行い、注文の場合、プリペイドカードの
発行ができ、また、注文機会が増えるプリペイドカード
による注文処理方式を提供することにある。The object of the present invention is to solve the above-mentioned drawbacks by directly inputting customer product need information, product inquiry information, and product order information from a place visited by a customer, and analyzing customer needs in a few seconds to a few tens of seconds. An object of the present invention is to provide an order processing method using a prepaid card that can output a result, inquire about a product, perform an order process, issue a prepaid card in the case of an order, and increase an order opportunity.
【０００５】[0005]
【課題を解決するための手段】本発明のプリペイドカー
ドによる注文処理方式は、中央処理装置と、中央処理装
置に接続され商品の在庫情報を格納する外部記憶装置
と、中央処理装置に接続され商品の在庫引当て情報を出
力する出力装置とを有する汎用コンピュータと、顧客商
品ニーズ満足度情報、商品在庫問合せ情報、商品注文情
報を入力し、それらを表示する表示機能をもつ入力表示
装置と、入力表示装置から入力される情報と顧客満足商
品情報、商品在庫問合せ結果情報、注文情報とを格納す
る内部記憶装置と、内部記憶装置に格納されている注文
結果情報を出力するプリペイドカード発行出力装置とを
有する端末装置と、汎用コンピュータと端末装置間で通
信を行う通信手段とを備え、端末装置の入力表示装置か
ら入力される情報を端末装置の内部記憶装置に格納し、
通信手段を介して内部記憶装置に格納された情報に基づ
いて汎用コンピュータの外部記憶装置内を検索処理し
て、商品の在庫量商品の引当てを汎用コンピュータの中
央処理装置より求め、汎用コンピュータの出力装置の出
力手段に可視表示し、同時に通信手段を介して端末装置
の入力表示手段に可視表示し、顧客が可視表示の内容で
注文する場合、内部記憶装置から格納されている注文結
果情報を記憶するプリペイドカードをプリペイドカード
発行出力装置により発行している。A prepaid card order processing system according to the present invention comprises a central processing unit, an external storage unit connected to the central processing unit for storing product inventory information, and a product connected to the central processing unit. And a general-purpose computer having an output device for outputting the stock allocation information, an input display device having a display function for inputting customer product needs satisfaction information, product inventory inquiry information, and product order information and displaying them. An internal storage device that stores information input from the display device, customer satisfaction product information, product inventory inquiry result information, and order information; and a prepaid card issuing output device that outputs the order result information stored in the internal storage device. And a communication unit for communicating between the general-purpose computer and the terminal device, and stores information input from the input display device of the terminal device. Stored in the internal storage device of the end device,
Based on the information stored in the internal storage device via the communication means, the external storage device of the general-purpose computer is searched and the stock amount of the product is allocated from the central processing unit of the general-purpose computer. When the customer places an order with the contents of the visible display by visually displaying on the output means of the output device and simultaneously on the input display means of the terminal device via the communication means, the order result information stored from the internal storage device is displayed. The prepaid card to be stored is issued by the prepaid card issue output device.
【０００６】[0006]
【実施例】次に、本発明の実施例について図面を参照し
て説明する。Embodiments of the present invention will now be described with reference to the drawings.
【０００７】図１は本発明の一実施例のプリペイドカー
ドによる注文処理方式を採用したシステムの構成図であ
る。FIG. 1 is a block diagram of a system adopting an order processing system using a prepaid card according to an embodiment of the present invention.
【０００８】図１において、本実施例のプリペイドカー
ドによる注文処理方式を採用したシステムは、中央処理
装置１１と外部記憶装置１２と出力装置１３とを有する
汎用コンピュータと、表示装置１５と入力装置１６とプ
リペイドカード発行装置１８と内部記憶装置１７とを有
する端末装置１９とから構成され、中央処理装置１１と
端末装置１９とは通信回線１４で接続されている。In FIG. 1, a system adopting a prepaid card order processing system of this embodiment is a general-purpose computer having a central processing unit 11, an external storage unit 12 and an output unit 13, a display unit 15 and an input unit 16. And a terminal device 19 having a prepaid card issuing device 18 and an internal storage device 17, and the central processing unit 11 and the terminal device 19 are connected by a communication line 14.
【０００９】汎用コンピュータの中央処理装置１１は商
品の問合せ、注文情報を処理するものであり、外部記憶
装置１２は商品の在庫情報及び商品の注文情報をデータ
ベースとして格納しており、出力装置１３は商品の在庫
量及び引当て結果を可視表示するものである。A central processing unit 11 of a general-purpose computer processes product inquiries and order information, an external storage device 12 stores product inventory information and product order information as a database, and an output device 13 The product inventory amount and the allocation result are visually displayed.
【００１０】また、端末装置１９の入力装置１６は顧客
商品ニーズ情報、商品在庫問合せ情報、商品注文情報を
入力する入力手段で、端末装置１９の内部記憶装置１７
は入力装置１６から入力された情報を格納及び通信回線
１４を介して得られる汎用コンピュータの処理結果情報
を格納するものであり、端末装置１９のプリペイドカー
ド発行出力装置１８は商品の注文結果情報を格納し、プ
リペイドカードを発行する出力手段で、端末装置１９
は、顧客ニーズ分析処理、問合せ編集処理、問合せ結果
情報出力処理、プリペイドカード発行処理、問合せ・注
文情報送信処理、問合せ・注文情報送信処理、問合せ・
注文結果情報受信処理を処理するものである。The input device 16 of the terminal device 19 is an input means for inputting customer product needs information, product inventory inquiry information, and product order information, and is an internal storage device 17 of the terminal device 19.
Stores the information input from the input device 16 and the processing result information of the general-purpose computer obtained via the communication line 14, and the prepaid card issuing output device 18 of the terminal device 19 stores the order result information of the product. The terminal device 19 is an output means for storing and issuing a prepaid card.
Is customer needs analysis processing, inquiry editing processing, inquiry result information output processing, prepaid card issuance processing, inquiry / order information transmission processing, inquiry / order information transmission processing, inquiry /
The order result information receiving process is processed.
【００１１】通信回線１４は商品の問合せ・注文情報を
端末装置１９から汎用コンピュータの中央処理装置１１
へ伝達、及び商品の問合せ結果、注文結果情報を汎用コ
ンピュータの中央処理装置１１から端末装置１９へ伝達
するものであり、端末装置の入力装置１６は顧客商品ニ
ーズ情報、商品在庫問合せ情報、商品注文情報を入力す
る入力手段で、端末装置の内部記憶装置１７は入力装置
１６から入力された情報を格納及び通信回線を介して得
られる汎用コンピュータの処理結果情報を格納するもの
であり、端末装置１９のプリペイドカード発行出力装置
１８は商品の注文結果情報を格納し、プリペイドカード
を発行する出力手段で、端末装置１９は顧客ニーズ分析
処理問合せや編集処理、問合せ結果情報出力処理、注文
情報編集処理、注文結果編集出力処理、プリペイドカー
ド発行処理、問合せ・注文情報送信処理、問合せ・注文
結果情報受信処理を処理するものである。通信回線１４
は商品の問合せ・注文結果情報を汎用コンピュータの中
央処理装置１１から端末装置１９へ伝達するものであ
る。The communication line 14 is used for inquiring and ordering information of products from the terminal device 19 to the central processing unit 11 of the general-purpose computer.
To the terminal device 19 from the central processing unit 11 of the general-purpose computer, and the input device 16 of the terminal device, customer product needs information, product inventory inquiry information, product order The internal storage device 17 of the terminal device stores the information input from the input device 16 and the processing result information of the general-purpose computer obtained via the communication line. The prepaid card issuance output device 18 is an output means for storing the order result information of the product and issuing the prepaid card, and the terminal device 19 is a customer needs analysis process inquiry and edit process, inquiry result information output process, order information edit process, Order result edit output process, prepaid card issuance process, inquiry / order information transmission process, inquiry / order result information reception process It is intended to be processed. Communication line 14
Is for transmitting the product inquiry / order result information from the central processing unit 11 of the general-purpose computer to the terminal device 19.
【００１２】図２は本実施例のプリペイドカードによる
注文処理方式の処理の流れを示す図である。FIG. 2 is a diagram showing a processing flow of the order processing system using the prepaid card of this embodiment.
【００１３】顧客訪問時、顧客より商品ニーズを収集
し、顧客訪問場所にて、端末装置１９の入力手段を備え
る入力装置１６により顧客商品ニーズ情報、商品在庫問
合せ・情報、商品注文情報を入力し、端末装置１９の顧
客商品ニーズ分析処理により端末装置１９の出力手段を
備える表示装置１５で顧客満足商品情報を可視表示し、
端末装置１９の問合せ編集処理、注文情報編集処理によ
り端末装置１９の内部記憶装置１７に問合せ・注文情報
を格納し、格納された問合せ・注文情報を端末装置１９
の問合せ・注文情報送信処理により通信手段を備えた通
信回線１４を通して汎用コンピュータの中央処理装置１
１に送り、汎用コンピュータの中央処理装置１１の問合
せ・注文情報受信処理により問合せ・注文情報を受け
る。問合せ情報を基に汎用コンピュータの中央処理装置
１１の問合せ処理により汎用コンピュータの外部記憶装
置１２に格納されている商品在庫量データベースを検索
し、問合せ結果情報を汎用コンピュータの中央処理装置
１１の問合せ・注文結果情報送信処理に渡し、注文情報
を基に汎用コンピュータの中央処理装置１１の注文情報
処理により汎用コンピュータの外部記憶装置１２に格納
されている商品在庫量データベースを更新し、汎用コン
ピュータの外部記憶装置１２に商品の注文情報を格納
し、注文結果情報を汎用コンピュータの中央処理装置１
１の問合せ・注文結果情報送信処理に渡す。問合せ・結
果情報、注文結果情報を汎用コンピュータの中央処理装
置１１の問合せ・注文結果情報処理装置により通信手段
を備えた通信回線１４を通して端末装置１９に送り、端
末装置１９の問合せ・注文結果情報受信処理により問合
せ・注文結果情報を受け、端末装置１９の内部記憶装置
に問合せ、注文結果情報を格納する。格納された問合せ
・注文結果情報を基に端末装置１９の問合せ結果情報出
力処理により端末装置１９の表示装置１５の出力手段で
問合せ結果情報を可視表示し、端末装置１９の注文結果
情報出力処理により端末装置１９の表示装置１５の出力
手段で注文結果情報を可視表示し、顧客が上記の注文結
果情報の可視表示の内容で注文する場合、端末装置１９
の注文結果情報出力処理及びプリペイドカード発行装置
１８の出力手段によって商品の注文結果情報を記憶した
プリペイドカードを発行する。At the time of customer visit, the customer's product needs are collected, and the customer's product need information, product inventory inquiry / information, and product order information are input at the customer's site by the input device 16 equipped with the input means of the terminal device 19. The customer satisfaction product information is visually displayed on the display device 15 provided with the output means of the terminal device 19 by the customer product needs analysis process of the terminal device 19,
The inquiry / order information is stored in the internal storage device 17 of the terminal device 19 by the inquiry / edit processing of the terminal device 19 and the order information editing process, and the stored inquiry / order information is stored in the terminal device 19.
The central processing unit 1 of the general-purpose computer through the communication line 14 equipped with the communication means by the inquiry / order information transmission process of
1, and the inquiry / order information is received by the inquiry / order information receiving process of the central processing unit 11 of the general-purpose computer. Based on the inquiry information, the central processing unit 11 of the general-purpose computer performs an inquiry process to search the product inventory database stored in the external storage device 12 of the general-purpose computer, and the inquiry result information is inquired by the central processing unit 11 of the general-purpose computer. The product inventory quantity database stored in the external storage device 12 of the general-purpose computer is updated by the order processing of the order result information, and the central processing unit 11 of the general-purpose computer updates the order based on the order information. The order information of the products is stored in the device 12, and the order result information is stored in the central processing unit 1 of the general-purpose computer.
It is passed to the inquiry / order result information transmission process of 1. The inquiry / result information and the order result information are sent from the inquiry / order result information processing device of the general-purpose computer 11 to the terminal device 19 through the communication line 14 equipped with communication means, and the terminal device 19 receives the inquiry / order result information. The inquiry / order result information is received by the processing, the inquiry is made in the internal storage device of the terminal device 19, and the order result information is stored. Based on the stored inquiry / order result information, the inquiry result information output process of the terminal device 19 causes the output means of the display device 15 of the terminal device 19 to visually display the inquiry result information, and the terminal device 19 outputs the order result information output process. When the order result information is visually displayed by the output means of the display device 15 of the terminal device 19 and the customer places an order with the contents of the visible display of the order result information, the terminal device 19
The order result information output process and the output means of the prepaid card issuing device 18 issue a prepaid card in which the order result information of the product is stored.
【００１４】[0014]
【発明の効果】以上説明したように、本発明のプリペイ
ドカードによる注文処理方式は、顧客が訪問した場所に
商品がなく、顧客が商品を注文する場合、顧客からカタ
ログ等の資料により商品ニーズを聞き、電話を介して商
品を管理している場所に商品の在庫を調べ、在庫が確認
できた場合に顧客から注文を受け、注文伝票を発行する
という従来の処理をせず、顧客が訪問した場所から直接
顧客商品ニーズ情報商品問合せ情報、商品注文情報を入
力することにより、数秒〜数十秒間で顧客ニーズの分析
結果の出力及び商品の問合せ、注文処理を行い、注文の
場合、プリペイドカードの発行ができ、また、注文機会
が増えるという効果がある。As described above, in the order processing system using the prepaid card of the present invention, when there is no product at the place visited by the customer and the customer orders the product, the customer needs information such as a catalog to show the product needs. Listen, check the inventory of the product at the place where the product is managed via telephone, receive the order from the customer when the inventory can be confirmed, and do not perform the conventional process of issuing an order slip, the customer visited By directly entering customer product needs information, product inquiry information, and product order information from a location, the customer needs analysis result output and product inquiry and order processing are performed in a few seconds to tens of seconds. It has the effect of being able to issue and increasing ordering opportunities.
【図１】本発明の一実施例のプリペイドカードによる注
文処理方式を採用したシステムの構成図である。FIG. 1 is a configuration diagram of a system adopting an order processing system using a prepaid card according to an embodiment of the present invention.
【図２】本実施例のプリペイドカードによる注文処理方
式の処理の流れを示す図である。FIG. 2 is a diagram showing a processing flow of an order processing system using a prepaid card according to the present embodiment.
１１ 中央処理装置 １２ 外部記憶装置 １３ 出力装置 １４ 通信回線 １５ 表示装置 １６ 入力装置 １７ 内部記憶装置 １８ プリペイドカード発行装置 １９ 端末装置 11 Central Processing Unit 12 External Storage Device 13 Output Device 14 Communication Line 15 Display Device 16 Input Device 17 Internal Storage Device 18 Prepaid Card Issuing Device 19 Terminal Device
Claims (1)
続され商品の在庫情報を格納する外部記憶装置と、前記
中央処理装置に接続され前記商品の在庫引当て情報を出
力する出力装置とを有する汎用コンピュータと、 顧客商品ニーズ満足度情報、商品在庫問合せ情報、商品
注文情報を入力し、それらを表示する表示機能をもつ入
力表示装置と、前記入力表示装置から入力される情報と
前記顧客満足商品情報、前記商品在庫問合せ結果情報、
前記注文情報とを格納する内部記憶装置と、前記内部記
憶装置に格納されている注文結果情報を出力するプリペ
イドカード発行出力装置とを有する端末装置と、 前記汎用コンピュータと前記端末装置間で通信を行う通
信手段とを備え、 前記端末装置の入力表示装置から入力される情報を前記
端末装置の内部記憶装置に格納し、前記通信手段を介し
て前記内部記憶装置に格納された情報に基づいて前記汎
用コンピュータの外部記憶装置内を検索処理して、前記
商品の在庫量商品の引当てを前記汎用コンピュータの中
央処理装置より求め、前記汎用コンピュータの出力装置
の出力手段に可視表示し、同時に前記通信手段を介して
前記端末装置の入力表示手段に可視表示し、顧客が前記
可視表示の内容で注文する場合、前記内部記憶装置から
格納されている注文結果情報を記憶するプリペイドカー
ドを前記プリペイドカード発行出力装置により発行する
プリペイドカードによる注文処理方式。1. A central processing unit, an external storage device connected to the central processing unit for storing inventory information of products, and an output device connected to the central processing unit for outputting inventory allocation information of the products. A general-purpose computer that has, an input display device having a display function for inputting and displaying customer product needs satisfaction information, product inventory inquiry information, and product order information, information input from the input display device, and the customer satisfaction Product information, product inventory inquiry result information,
A terminal device having an internal storage device for storing the order information and a prepaid card issuing output device for outputting the order result information stored in the internal storage device, and communication between the general-purpose computer and the terminal device. Communication means for performing, the information input from the input display device of the terminal device is stored in the internal storage device of the terminal device, based on the information stored in the internal storage device via the communication means, The external storage device of the general-purpose computer is searched to obtain the inventory quantity of the product from the central processing unit of the general-purpose computer, and is visually displayed on the output means of the output device of the general-purpose computer, and at the same time the communication is performed. When the customer places an order with the contents of the visible display by visually displaying on the input display means of the terminal device via the means, the information is stored from the internal storage device. Order processing system by prepaid card issued by the prepaid card issuing output device prepaid card that stores order result information being.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP18642392A JPH0636121A (en) | 1992-07-14 | 1992-07-14 | Order processing system for prepaid card |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP18642392A JPH0636121A (en) | 1992-07-14 | 1992-07-14 | Order processing system for prepaid card |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| JPH0636121A true JPH0636121A (en) | 1994-02-10 |
Family
ID=16188170
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP18642392A Withdrawn JPH0636121A (en) | 1992-07-14 | 1992-07-14 | Order processing system for prepaid card |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPH0636121A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2002288322A (en) * | 2001-03-26 | 2002-10-04 | Tea Cup Communication:Kk | System, device, method and program for managing advertisement order reception |
-
1992
- 1992-07-14 JP JP18642392A patent/JPH0636121A/en not_active Withdrawn
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2002288322A (en) * | 2001-03-26 | 2002-10-04 | Tea Cup Communication:Kk | System, device, method and program for managing advertisement order reception |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| A300 | Withdrawal of application because of no request for examination |
Free format text: JAPANESE INTERMEDIATE CODE: A300 Effective date: 19991005 |