JPH06209318A - Radio ordering system - Google Patents

Abstract

PURPOSE:To improve the service to customers and the reliability by surely transmitting order data from plural portable ordering terminal machines to a sales register processing device to perform the register processing. CONSTITUTION:Each portable ordering terminal machine 1 is provided with a RAM 17 in which a transmission buffer for temporary storage of order data is formed, and a transmission/reception circuit 19 which receives a polling signal and transmits order data temporarily stored in the transmission buffer at the timing designated by this polling signal, and an order repeater is provided with a transmission circuit which always outputs the polling signal designating the reception timing and the transmission timing to each portable ordering terminal machine 1, a reception circuit which receives the terminal machine number and order data transmitted from each portable ordering terminal machine 1 by radio at the timing designated by the polling signal, and a communication control circuit which controls the transmission circuit and the reception circuit.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION The present invention relates to a waitress or a waiter in a restaurant or coffee shop registering an order from a customer in a portable order terminal, and then wirelessly transmitting the order to a sales registration processing device such as an electronic cash register. The present invention relates to a wireless ordering system capable of accounting processing.

[0002]

2. Description of the Related Art In a large-scale restaurant or coffee shop, each waitress is provided with a dedicated portable order terminal having a wireless circuit incorporated therein, and each portable order terminal and an electronic cash register sales registration processing device. There has been an attempt to adopt a wireless ordering system in which the mobile phone and the mobile phone are directly connected to each other by a wireless line to directly send the order data generated in each portable ordering terminal to an electronic cash register.

By providing each waitress with the portable order terminal in this manner, each waitress does not need to visit the electronic cash register to register the customer's order data. Further, when the electronic cash register and the kitchen are connected, it is not necessary for each waitress to transmit the order to the kitchen.

[0004]

However, the following is also true in the system in which order data is directly transmitted from the portable ordering terminal possessed by each waitress to the sales registration processing device such as an electronic cash register as described above via a wireless line. Problems arise.

That is, the number of each waitress is large,
When a large number of mobile order terminals are used, order data may be frequently transmitted from a plurality of mobile order terminals with overlapping transmission timings. , I cannot receive each order data accurately and in order. In such a case, an order may be missed, and the food that the customer should have ordered may not be delivered.

Therefore, an object of the present invention is to make it possible to reliably send order data from a plurality of portable order terminals to a sales registration processing device, and to securely perform order data registration processing. It is an object of the present invention to provide a wireless ordering system capable of improving service and reliability of the service.

[0007]

The invention according to claim 1 has at least a keyboard, a transmission / reception circuit, and order information storage means, stores order data keyed from the keyboard in the order information storage means, and uses the transmission / reception circuit. A plurality of portable order terminals that receive a polling signal and wirelessly output the order data stored in the order information storage means at the transmission timing designated by the polling signal, and a polling signal that designates the transmission timing to each portable order terminal. And a communication control circuit for receiving and controlling the order data wirelessly output from each mobile order terminal device, and transmitting and outputting each order data from each mobile order terminal device controlled by this communication control circuit. And a sales registration processing device that receives and processes each order data transmitted from the order relay machine. That.

The invention of claim 2 has at least a keyboard, a transmission / reception circuit, and order information storage means, stores order data keyed from the keyboard in the order information storage means, and the transmission / reception circuit receives a polling signal. A plurality of mobile order terminals that wirelessly output the order data stored in the order information storage means at the transmission timing specified by the polling signal, and a polling signal that specifies the transmission timing is output to each mobile order terminal and each mobile terminal An order repeater having a communication control circuit for receiving and controlling order data wirelessly output from the order terminal, and transmitting and outputting each order data from each portable order terminal controlled by the communication control circuit, A sales registration processing device that receives and processes each order data transmitted from the order relay machine, and at least a fee based on each order data. A customer slip issuing device that issues a customer slip that prints the name, the number of orders, the amount of money, and the like, and an order slip issuing device that issues an order slip that prints at least the dish name and the number of orders based on each order data. It will be.

[0009]

According to the present invention, the customer order data input from the keyboard of the portable order terminal carried by each waitress is stored in the order information storage means of the portable order terminal.

On the other hand, from the order repeater, the communication control circuit outputs a polling signal designating the transmission timing to each portable order terminal, and each portable order terminal receives the polling signal, and this polling signal is sent. Order data stored in each order information storage means is wirelessly output via each transmission / reception circuit at a designated timing.

The order data wirelessly output from each mobile order terminal is received by the communication control circuit of the order repeater, and the received order data from each mobile order terminal is transmitted via the communication control circuit. Is output.

Each of the transmitted and output order data is received and registered by the sales registration processing device.

Therefore, since the order data input from the keyboard of the portable order terminal is stored in the order information storage means, there is no risk of disappearing, and the sales registration processing device can reliably receive and register the order data through the order relay device. It is processed.

According to the second aspect of the present invention, the customer order data input from the keyboard of the portable order terminal carried by each waitress is stored in the order information storage means of the portable order terminal.

On the other hand, from the order repeater, the communication control circuit outputs a polling signal to each portable order terminal,
Each portable order terminal wirelessly outputs the order data stored in each order information storage means via each transmission / reception circuit at the timing designated by the polling signal.

The order data wirelessly output from each mobile order terminal is received by the communication control circuit of the order repeater, and the received order data from each mobile order terminal is transmitted via the communication control circuit. Is output.

Each of the transmitted and output order data is received and registered by the sales registration processing device.

Based on each of the order data, the customer voucher issuing device issues a customer voucher on which at least the dish name, the number of orders, the amount of money, etc. are printed, and the order voucher issuing device issues at least the dish name and order. An order slip with the number printed is issued.

Therefore, since the order data input from the keyboard of the portable order terminal is stored in the order information storage means, there is no risk of disappearing, and the sales registration processing device can reliably receive and register the order data via the order relay device. It is processed.

Further, a customer slip and an order slip are automatically issued based on each order data.

[0021]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram showing a schematic configuration of the wireless ordering system of this embodiment. In this wireless ordering system, there are N portable ordering terminals 1 to which each waitress or waiter has a terminal number from 1 to N. Is provided with a keyboard 2 for keying in customer order data and a display section 3 formed of a liquid crystal display device or the like for displaying keyed order data.

Further, in the figure, reference numeral 4 is an electronic cash register as a sales registration processing device arranged near the entrance of a restaurant or a coffee shop. The electronic cash register 4 has a transmission line 5 and interface circuits 6, 7,
An order relay machine 10 for wirelessly receiving order data from each of the mobile terminals 1 through 8, 9 and a customer slip issuing machine 11,
An order slip issuing machine 12 and a CRT display device 13 are connected.

The customer voucher issuing machine 11 and the order voucher issuing machine 12, respectively, function as voucher issuing devices and are created in the kitchen based on the customer voucher to be handed to the customer together with this dish when the ordered dish is prepared and the order data from the customer. It is for issuing an order slip that specifies a dish to be cooked. Usually, the customer voucher issuing machine 11 is installed at the cooking outlet of the kitchen, and the order voucher issuing machine 12 is arranged in the kitchen. Further, the CRT display device 13 is arranged in the kitchen as a kitchen display device and displays order data (food).

The order relay device 10 receives order data wirelessly output from each mobile order terminal device 1. In order to reliably receive the radio wave from each mobile order terminal device 1, the order relay device 10 directly looks at each seat. It is installed in a position where it can. Then, when the order relay machine 10 wirelessly receives the order data from each portable order terminal 1, the order relay machine 10 transmits the order data to the electronic cash register 4 via the transmission path 5. When the electronic cash register 4 receives the order data, the electronic cash register 4 executes a registration process for the order data. That is, the terminal number of the portable order terminal 1 included in the order data, the dish name (cooking code), the number of orders, the price, etc. are totaled for totaling the sales points and sales amounts for each dish formed in the internal storage unit. Cumulatively register the files. In addition, the terminal number of the input order data, the food name, the number of orders, and the amount are input to the customer voucher issuing machine 1.
1 and sends the dish name and the number of orders to the order slip issuing machine 12 and the CRT display 13.

Further, the electronic cash register 4 carries out a settlement operation when paying the price based on the customer slip brought by the customer when the customer leaves the shop.

FIG. 2 is a block diagram showing a schematic circuit configuration of each portable order terminal 1. That is, the CPU
The (central processing unit) 14 has a ROM 16 for storing various control programs, a terminal number of itself, and a keyboard 2 via a bus line 15 including an address bus and a data bus.
RAM 17 for storing variable data such as a transmission buffer as order information storage means for temporarily storing order data keyed in from, display drive circuit 18 for transmitting display data to the display unit 3, the keyboard 2, the order relay machine. An I / O port that receives a polling signal from 10 and outputs the transmission data to a transmission / reception circuit 19 that wirelessly outputs its own terminal number and order data temporarily stored in the reception buffer at the timing specified by this polling signal. 20 etc. are controlled.

FIG. 3 is a block diagram showing the order relay machine 10. That is, the CPU 21 controls the bus line 22.
A ROM 23 for storing a control program and the like, a RAM 24 for storing variable data such as a terminal number received from each portable order terminal 1 and a receiving buffer for temporarily storing order data, an interface circuit 6 and a transmission path 5. The in-line control unit 25 connected to the electronic cash register 4 via the electronic cash register 4 and each portable order terminal 1 with terminal numbers 1 to N
In contrast, the transmission circuit 26 that constantly outputs the polling signals that specify the reception timing and the transmission timing of the numbers 1 to N, and the mobile order terminals 1 wirelessly from the mobile order terminals 1 at the timing specified by the polling signals. It controls the communication control circuit 28 and the like which controls the receiving circuit 27 which receives the terminal number and the order data transmitted.

In the wireless ordering system configured as described above, when the waitress sequentially inputs the food name (cooking code) ordered by the customer and the number of orders on the keyboard 2 of the portable order terminal 1, the transmission buffer of the RAM 17 is entered. Are sequentially stored in and displayed on the display unit 3. And
When the ordered food is confirmed and the transmission key of the keyboard 2 is operated again, the order data accumulated and stored in the transmission buffer is wirelessly transmitted to the order relay machine 10 together with the terminal number through the transmission / reception circuit 19.

The order relay machine 10 temporarily stores the order data and the terminal number received by the receiving circuit 27 in the receiving buffer of the RAM 24, and then transmits them to the electronic cash register 4 via the interface circuit 6 and the transmission path 5.

The electronic cash register 4 registers the order data and the terminal number according to the above-mentioned procedure, and the customer slip issuing machine 11, the order slip issuing machine 12, and the CRT display 1
The transmission process for 3 is performed.

In the wireless ordering system configured as described above, the RAM 17 in which the transmission buffer for temporarily storing the order data is formed in each mobile ordering terminal 1.
And a transmission / reception circuit 19 for receiving the polling signal and transmitting the order data temporarily stored in the transmission buffer at the timing designated by the polling signal. Order terminal 1
, A transmission circuit 26 that constantly outputs a polling signal that specifies a reception timing and a transmission timing, and receives a terminal number and order data that are wirelessly transmitted from each mobile order terminal 1 at the timing specified by the polling signal. By providing the receiving circuit 27 and the communication control circuit 28 that controls the transmitting circuit 26 and the receiving circuit, the order data input from the keyboard 2 can be stored in each mobile order terminal 1. The order data can be wirelessly output at the transmission timing designated by the polling signal. In addition, the order relay machine 10 transmits a polling signal to each mobile order terminal 1
The transmission timing can be specified for each, and the order data transmitted from each mobile order terminal 1 can be received at this transmission timing.

Therefore, the order data can be reliably transmitted from the plurality of portable order terminals 1 to the electronic cash register 4 as the sales registration processing device. As a result, it is possible to reliably perform order data registration processing, and it is possible to improve customer service and reliability.

Further, since the customer slip issuing machine 11 and the order slip issuing machine 12 are provided, the customer slip for the customer to perform the decision making operation in the electronic cash register 4 and the order slip for designating the food to be cooked in the kitchen are provided. Since it can be automatically issued, it is possible to save the trouble of issuing each waitress customer slip and order slip, and to prevent omission or entry error of the customer slip and order slip. Further, by providing the CRT display 13 for displaying order data, the cook who is cooking can easily check the contents of the order slip faster.

Further, since the place of installation of the order relay device 10 is not particularly limited, even if the electronic cash register 4 as the sales registration processing device is installed near the doorway far from the seats of the customers, the order relay device 10 is installed. It is possible to install 10 at a position where each seat can be viewed directly or near a position where it can be viewed even if it cannot be viewed directly. Therefore, the radio wave transmitted from each mobile order terminal 1 can be received under the best condition, and the order data output from each mobile order terminal 1 is surely registered in the electronic cash register 4.

As a result, the food ordered by the customer is surely transmitted to the kitchen, and there is no possibility that the food cannot be delivered to the customer forever. Therefore, it is possible to improve service and reliability for customers.

[0037]

As described above in detail, according to the present invention,
A wireless ordering system that can reliably send order data from multiple mobile ordering terminals to the sales registration processing device, reliably perform ordering data registration processing, and improve customer service and reliability. Can be provided.

[Brief description of drawings]

FIG. 1 is a diagram showing a schematic configuration of a wireless ordering system according to an embodiment of the present invention.

FIG. 2 is a block diagram showing a schematic circuit configuration of the portable order terminal of the embodiment.

FIG. 3 is a block diagram showing a schematic circuit configuration of the order relay machine of the embodiment.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Portable order terminal, 2 ... Keyboard, 4 ... Electronic cash register (sales registration processing device), 10 ... Order relay machine, 11 ... Customer slip issuing machine, 12 ... Order slip issuing machine, 13
... CRT display, 14, 21 ... CPU, 17 ... RAM
(Transmission buffer), 19 ... Transmission / reception circuit, 26 ... Transmission circuit, 27 ... Reception circuit, 28 ... Communication control circuit.

Claims (2)

[Claims] 1. At least a keyboard, a transmission / reception circuit, and order information storage means, order data keyed from the keyboard is stored in the order information storage means, and the transmission / reception circuit receives a polling signal, and this polling is performed. A plurality of mobile order terminals that wirelessly output the order data stored in the order information storage means at the transmission timing specified by the signal, and a polling signal that specifies the transmission timing is output to each of the mobile order terminals, and An order relay device having a communication control circuit for receiving and controlling order data wirelessly output from the mobile order terminal device, and transmitting and outputting each order data from each mobile order terminal device controlled by the communication control circuit. A sales registration processing device for receiving and processing each order data transmitted from the order relay machine. Wireless ordering system. 2. At least a keyboard, a transmission / reception circuit, and order information storage means, order data keyed from the keyboard is stored in the order information storage means, the transmission / reception circuit receives a polling signal, and this polling is performed. A plurality of mobile order terminals that wirelessly output the order data stored in the order information storage means at the transmission timing specified by the signal, and a polling signal that specifies the transmission timing is output to each of the mobile order terminals, and An order relay device having a communication control circuit for receiving and controlling order data wirelessly output from the mobile order terminal device, and transmitting and outputting each order data from each mobile order terminal device controlled by the communication control circuit. A sales registration processing device for receiving and processing each order data transmitted from the order relay machine, and based on each order data And a customer slip issuing device that issues a customer slip that prints at least the food name, the number of orders, the amount of money, and the like, and an order slip issuing device that issues an order slip that prints at least the food name and the number of orders based on the order data. A wireless ordering system comprising: