JPH06164739A - Automatic answering telephone set system - Google Patents

Abstract

PURPOSE:To execute the automatic answering telephone service by using a conventional telephone set and an existing telephone network. CONSTITUTION:A central controller 4b receiving a registration caller number, a message number and a voice message from a telephone set 1b stores the message number in a form corresponding to the registered caller number to a storage device 5b and stores the voice message in a form corresponding to the message number in a storage device 6. When a caller calls a subscriber, the central controller 4b compares the caller number from an exchange 2a with a registered caller number stored in the storage device 5b. The message number corresponding to the coincident registered caller number is outputted to the voice storage device 6 and the voice message corresponding to the message number from the voice storage device 6 is outputted to a channel system device 3b. The voice message different from the caller is sent to a telephone set 1a via the exchange 2a.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an answering machine system, and more particularly to an answering machine system in which caller ID information and voice messages are registered on the exchange side.

[0002]

2. Description of the Related Art As an answering machine system for changing a voice message according to a caller's caller number and transmitting it to a caller's phone, for example, there is an answering machine message sending system disclosed in Japanese Patent Laid-Open No. 3-104464. Is I
When a caller number is input to an answering machine connected to an SDN line, a voice message corresponding to the registered caller number is selected and output to an ISDN line.

FIG. 3 is a block diagram of an answering machine in the above answering machine system. 10 is ISDN
A line, 11 is an answering machine connected to the ISDN line 10, and 12 is an IS inside the answering machine 11 for receiving call information including a caller number from the ISDN line 10.
DN interface section, 13 is the CP of the answering machine 11.
U and 14 are from ISDN interface section 12 to CPU 1
A sending message selection section for selecting a voice message according to a caller number output via 3, 15 is a message registration memory capable of registering a plurality of voice messages, 16 is an electroacoustic conversion which is the main body of the answering machine 11, transmission / reception operation, etc. Is a telephone circuit for.

Next, the operation of such an answering machine will be described. The subscriber of the answering service is the telephone circuit 1
The caller number is input by operating a button or the like (not shown) connected to 6, and a voice message is also input by a microphone or the like (not shown). The CPU 13 of the answering machine 11
The voice message output from the telephone circuit 16 is registered in the message registration memory 15 in a format corresponding to the caller number similarly output. By repeating such an operation by the subscriber, voice messages respectively corresponding to a plurality of caller numbers are registered.

If the answering machine 11 is set in the answering machine and the caller makes a call to the subscriber, the IS
The caller number in the call information received by the DN interface unit 12 is output to the CPU 13 and then output from the CPU 13 to the outgoing message selection unit 14. The outgoing message selection unit 14 reads all caller numbers registered therein from the message registration memory 15 and outputs the CPU 1
3 is compared with the caller number output from No. 3, and if there is a match with the caller number, a voice message corresponding to that caller number is output from the message registration memory 15. And
The CPU 13 controls the ISDN interface unit 12 to output this voice message to the ISDN line 10. Therefore, in such an answering machine system including the ISDN line 10 and the answering machine 11, different voice messages are transmitted to the caller depending on the caller.

[0006]

Since the conventional answering machine system is constructed as described above, the circuit of the subscriber's answering machine, which is the terminal of the system, becomes complicated,
In addition, there is a problem that the memory capacity of the message registration memory must be increased in order to increase the number of registered voice messages. Further, it is necessary to connect an answering machine to the ISDN line in order to transmit the caller number to the answering machine, and there is a problem that this answering machine service cannot be provided by the existing telephone network. In order to solve the above problems, an object of the present invention is to provide an answering machine system in which the circuit of a telephone as a terminal is simple and can be used even in an existing telephone network.

[0007]

SUMMARY OF THE INVENTION The present invention is a telephone, a voice storage device that stores a voice message in a format corresponding to the message number based on the voice message and the message number transmitted from the telephone, and the transmission from the telephone. A storage device that stores the message number in a format corresponding to the caller number based on the sent caller number and the message number, and the caller number sent from the caller's phone matches the caller number stored in the storage device. Then, the message number corresponding to the caller number is read out and output to the voice storage device, and the voice storage device outputs the voice message corresponding to the message number. Characterize.

[0008]

According to the present invention, the caller number and the voice message are registered from the telephone set in the storage device and the voice storage device of the exchange in association with the message number, respectively, and the central control unit of the exchange is operated from the caller's telephone. The message number corresponding to the registered caller number equal to the transmitted caller number is output to the voice storage device, and the voice message corresponding to the message number is output from the voice storage device. To send.

[0009]

1 is a block diagram of an answering machine system showing an embodiment of the present invention, and FIG. 2 is a diagram showing an example of caller number information registered in a storage device of the answering machine system of FIG. In FIG. 1, reference numeral 1a denotes a caller's telephone, and 2a
Is an exchange that accommodates the line from the caller's telephone 1a,
Reference numeral 3a is a speech path system device inside the exchange 2a for exchanging lines, 4a is a central control device for controlling the speech path system device 3a and the like according to a program, 5a is a central control device 4a
Storage device for storing the program, data of the caller's telephone 1a, etc., 1b is a subscriber's telephone of this answering service, 2b is an exchange that accommodates a line from the subscriber's telephone 1b, and 3b is an exchange 2b. A channel control device inside the device, 4b is a central control device, 5b is a storage device in which programs of the central control device 4b, data of the subscriber's telephone 1b and caller number information are stored, and 6 is stored in the storage device 5b. The voice storage device stores a voice message in a format corresponding to the generated caller number information.

In FIG. 2, a subscriber 20 is a telephone 1b.
Is a registered caller number registered by operating, and 21 is a message number similarly registered for classifying the voice messages stored corresponding to the registered caller number 20. In the caller number information as shown in FIG. 2 stored in the storage device 5b, for example, "03-3765-4321" is registered as the registered caller number 20, and the registered caller number 20 is message number 21 " It is a database in which "A" is registered.

Next, the operation of such an answering machine system will be described. First, the caller number and the voice message are registered by operating a button or the like (not shown) of the telephone 1b as in the conventional example. However, the subscriber operates the specific button and then registers the caller number 20 and the message. Number 21
, And then input a voice message with a microphone or the like (not shown).

Upon receiving such data from the subscriber's telephone 1b, the central control unit 4b of the exchange 2b determines that the subscriber is calling number information based on the program and the subscriber number data stored in the storage unit 5b. It is judged that the registration is required. Then, through the line, the communication path system device 3b
Registered caller number 20 and message number 2 entered in
1 is output to and stored in the storage device 5b, and then the message number 21 and the voice message are output to the voice storage device 6 to store the voice message in a format corresponding to the message number 21. By repeating such an operation by the subscriber, voice messages respectively corresponding to a plurality of caller numbers are registered.

Further, the sender number information can be changed or deleted by the same operation. When the subscriber's telephone 1b is set to the answering machine, the subscriber operates the specified button to send data to the exchange 2b, and the subscriber's telephone 1b is stored in the storage device 5b of the exchange 2b. This is done by setting the answering mode.

Next, when the subscriber does not set the telephone 1b in the answering machine, when the caller calls the subscriber from the telephone 1a, the central control unit 4a of the exchange 2a is stored in the storage unit 5a. It is determined that the caller is calling the subscriber based on the data such as the program and the caller number, and the line is connected to the exchange 2b which controls the call path system device 3a and manages the subscriber. To do. The central control unit 4b of the exchange 2b sends a ringing tone to the subscriber's telephone set 1b, and when the subscriber raises the handset, it controls the speech path system unit 3b to connect the line with the caller's telephone set 1a. This is,
This is a normal operation in which a caller and a subscriber make a call.

Next, when the subscriber sets the telephone 1b in the answering machine, when the caller calls the subscriber, the exchange 2a connects the line to the exchange 2b in the same manner as above.
Then, the central controller 4b of the exchange 2b is connected to the storage device 5
It is judged from the setting data of b that the telephone set 1b of the subscriber is set in the answering machine mode, the calling party number is extracted from the calling party data sent through the exchange 2a, and the storage device 5 is obtained.
2 is compared with the registered caller number 20 of the caller number information stored in FIG.

If the corresponding registered caller number 20 is stored in the storage device 5b, the central control device 4b reads the message number 21 corresponding to the registered caller number 20 and outputs it to the voice storage device 6, A voice message corresponding to the message number 21 is output from the voice storage device 6. That is, for example, the sender number "03-3371-1356"
When a telephone call is made to the subscriber from the telephone 1a having a telephone number, "B" is output from the storage device 5b as the message number 21 corresponding to the registered caller number 20 that matches the caller number, and the voice is stored. Device 6 to its number "B"
The voice message corresponding to is output.

Therefore, in the answering machine system of the present embodiment, the central control unit 4b outputs a voice message to the communication path system device 3b, so that the caller's phone 1a is transmitted through the communication path system device 3a of the exchange 2a. You can send a voice message and have the caller hear different voice messages depending on the caller. When a caller whose caller number is not registered makes a call, a voice message indicated by "E" of message number 21 corresponding to "other" in FIG. 2 is transmitted. Further, since the voice message from the caller is stored in the voice storage device 6 controlled by the central control unit 4b, the subscriber operates the voice storage device 6 by operating a specific button of the telephone 1b. You can listen to the subscriber's voice message.

[0018]

According to the present invention, since the answering machine service is provided on the exchange side, it is not necessary to use an answering machine equipped with a circuit such as a large-capacity message registration memory as a terminal. Can be easy. Also, since it is not necessary to send the caller ID to the telephone, if the telephone is connected to the existing telephone network, the answering machine service can be provided on the existing telephone network. Also,
Since the storage device for storing the caller number information can be accommodated by the storage device of the conventional exchange, the exchange can provide the answering machine service only by changing the program of the storage device and adding the voice storage device.

[Brief description of drawings]

FIG. 1 is a block diagram of an answering machine system showing an embodiment of the present invention.

FIG. 2 is a diagram showing an example of caller number information registered in a storage device of the answering machine system of FIG.

FIG. 3 is a block diagram of an answering machine in a conventional answering machine system.

[Explanation of symbols]

 1a Caller's telephone 1b Subscriber's telephone 2a Switch 1a for managing telephone 2a Switch 1b for managing telephone 1b 3a Switch 2a for communication path system device 3b Switch 2b for communication path device 4a Switch 2a for central control device 4b Switch 2b Central control unit 5a Storage device of exchange 2a 5b Storage device of exchange 2b 6 Voice storage device 20 Registered caller number 21 Message number

Claims (1)

[Claims] 1. An answering machine in which a voice message is changed by a caller and transmitted to a telephone of the caller, the telephone, and a voice message and a message number transmitted from the telephone in a format corresponding to the message number. A voice storage device for storing a voice message, a storage device for storing the message number in a format corresponding to the caller number based on the caller number and the message number sent from the phone, and a caller's phone When the designated caller number matches the caller number stored in the storage device, the message number corresponding to this caller number is read and output to the voice storage device, and the message number is output from the voice storage device. Switch comprising a central control unit for outputting the voice message corresponding to An answering machine system characterized by being composed of and.