JPH06133100A - Message answer management system - Google Patents

Abstract

PURPOSE:To allow an opposite party to directly enter a necessary item in an original outputted to the destination and to answer it to a transmission terminal at the time of desiring a reply through the use of a store and forward exchange setting a facsimile to be an input/output terminal. CONSTITUTION:At the time of asking transmission from the transmission terminal 1, a reception part 2 receives an answering communication system and an answering terminal number at the same time and stores amessage in a picture information storage part 3. A main control part 10 instructs the calling of a destination terminal 5 and after the response of the destination terminal 5 is reported from an output part 4, the main control part 10 instructs an editing part 8 to edit a message answering means identification information, an address, etc., in a header by a character code. The output part 4 develops the edited header to be a character font and transmits it to the destination terminal 5 by attaching it to the head of the message. A receiving person directly enters an answer in the transmitted message and answers it by attaching the transmitted header to the head of it. A reception part 6 decodes a message answering means from the header and answers it to an answering destination from an output part 7.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a storage / exchange device using a facsimile as an input / output terminal, or a facsimile device, and in particular, proxy communication, broadcast communication, information bulletin board communication, mailbox communication, and mailbox communication of the facsimile storage / exchange device. In the case of communication that requires reply to the transmitted message (manuscript) such as attendance response to meeting notification, answer to questionnaire, etc.
The present invention relates to a communication method in which a user of a destination directly writes necessary items on a document output to a destination, and the user of the destination sends a reply to a calling terminal without performing a service designation operation for a facsimile storage / exchange apparatus.

[0002]

2. Description of the Related Art In recent years, an increasing number of companies have introduced a facsimile storage / exchange apparatus for the purpose of reducing communication charges and labor saving in facsimile communication. In a system in which a facsimile is used as an input / output terminal and a message (original of a facsimile image) is transmitted / received through a facsimile storage / exchange device, proxy communication, broadcast communication, time designation communication, mailbox communication such as a confidential box / PO Box, a mailbox Various mail services such as broadcast communication and information bulletin boards are provided.

Among these services, in the broadcast communication, when transmitting the same original document to a plurality of destinations, the facsimile operation which the sender usually has to repeat for the number of destinations is stored by one transmission request operation. This is a convenient service that allows you to request a replacement device. In the broadcast communication, the transmission request operation can be performed only once regardless of the number of destinations, so that the larger the number of broadcast destinations, the more labor is saved.

By the way, in the broadcast communication performed via such a system, a relatively large proportion of messages are required to be answered by the receiver. For example, in the case of transmitting a notice of holding a meeting, an event, or the like, it may be desired that the recipient confirms attendance or requests the reply. In addition, even for a message that does not require a reply from the recipient, depending on the recipient, it may be necessary to inquire the sender of a detailed explanation of the content. In such a case, the recipient must fill out the necessary information in the received message, call the facsimile storage / exchange device, specify the originating terminal of the relevant message as the destination, and request the transmission of the message. It becomes complicated. In general, a facsimile storage / exchange apparatus can also send a message to a facsimile terminal that is not registered in the apparatus, but such a destination terminal user does not know how to request a service from the facsimile storage / exchange apparatus. Since it is normal, it is necessary to call the calling terminal of the corresponding message directly to call the message, and there is a possibility that the trouble of re-sending may occur due to call loss due to busy. Also, if the caller inadvertently forgets to enter his / her own terminal number (terminal ID when using the facsimile storage / exchange device) or the direct telephone number of the terminal in the message, the receiver will enter those numbers from the sender name. It becomes necessary to investigate. Further, when the receiver of the message returns the message to the sender, there is a possibility that an error in the operation of the facsimile storage / exchange apparatus such as an error in the terminal number or an error in the service designation will occur.

As a known example for solving such a problem, there is an electronic mail system as disclosed in, for example, Japanese Patent Laid-Open No. 60-206244. This system is a terminal such as a personal computer or a workstation having a document creating / editing function and a mail document sending / receiving function, and a mailbox device for registering a mail document and controlling the sending / receiving of the mail document (host device of the center). )
It is an e-mail system consisting of, and becomes a procedure to automatically create a reply message to the mail when the mail recipient reads the mail body, without specifying the reply message at the end of reply message creation,
It is designed to be able to automatically reply to the mail sender.

Further, as described in Japanese Patent Laid-Open No. 3-154561, there is one in which a facsimile message exchange processing device creates a reply mark sheet, attaches it at the end of a transmission message, and sends it to the other party.

[0007]

In the former case of the above-mentioned prior art (Japanese Patent Laid-Open No. 60-206244), in an electronic mail system using a personal computer, a workstation, etc. as an input / output terminal, a terminal-to-terminal, terminal-to-terminal −
The system of message data between hosts is electronic document data mainly composed of character codes. Further, since each terminal has a document creating / editing function, the received document mail can be easily processed without printing it on paper.

On the other hand, a facsimile storage / exchange apparatus using a facsimile as an input / output terminal is a kind of electronic mail system, but it goes without saying that the message data system between terminals and terminals and between terminals and hosts is MH and MR. ,
This is facsimile image data encoded by an encoding method such as MMR. A general facsimile terminal does not have a means for editing these facsimile image data, but only outputs the received facsimile image data on a sheet and converts it into a visual image. Therefore, the recipient reads the manuscript output on the paper, grasps the contents, and directly writes the reply using a writing instrument such as a ballpoint pen.

In a facsimile terminal, a message is actually received from a facsimile storage / exchange apparatus by proxy communication or broadcast communication. Most of the facsimile terminals have an automatic reception function, and the receiver is There is no need to manually switch between telephone and fax. That is, in most cases, the recipient can receive the message even if he / she is not at the side of the facsimile terminal, and when the recipient notices the arrival of the message, the communication has already been completed. For this reason, it is not possible to apply the above-mentioned known example of the related art, which is a procedure for automatically creating a reply message to a message by reading (receiving) a message.

Further, when a message is received by the mailbox communication or the mailbox broadcast communication, the receiver (recipient) of the message calls the facsimile storage / exchange apparatus from the facsimile terminal and performs polling reception. You will be at the terminal. However, the time required from the actual extraction of a message to the writing of a reply is not on the order of 1 or 2 minutes, depending on the content. Some may require detailed examination, and it may take a few days to respond. It is obvious that the communication cannot be secured for the whole period of time, so that the known example of the prior art cannot be applied in this case as well.

As described above, it was very difficult to apply the above-mentioned conventional technique to a facsimile terminal and a facsimile storage / exchange apparatus. Therefore, the main object of the present invention is to provide a message reply management system based on the facsimile storage and exchange apparatus.

Of the above-mentioned conventional techniques, the latter (Japanese Patent Laid-Open No. HEI 3)
-154561), when sending a message to a destination, a reply OCR is added at the end of the message.
Since it is a method of adding sheets, there is a problem that the number of pages increases. Further, it is not possible to arbitrarily specify a reply means or a reply destination terminal, and there is a problem in terms of reply management.

Another object of the present invention is to provide a message reply management system which is economical and has good serviceability without increasing the number of pages.

[0014]

In order to achieve the above object, the present invention comprises the following constitutions.

A first invention is a system for designating a message reply for a message transmitted from a transmitting terminal,
When requesting a message transmission from the sending terminal to the facsimile storage / exchange device, both the means for decoding the presence or absence of the message reply service as an additional service in the service specification of the PB and OCR / OMR sheet, and the reply when replying to the message are specified. As a means, a reply communication method designated by the calling terminal and a means for decoding the reply terminal number are provided.

A second invention is a method of adding information to be a message reply procedure to a transmission message for which a message reply service is designated from a calling terminal, and an OCR for optically decoding the reply method information at the time of reply. /
A special character font for constructing an OMR sheet pattern is provided, a special character code for referring to the font data is assigned to each font, and an arbitrary OCR / OMR pattern using the character code and a transmission at the time of reply A means for editing information such as a destination terminal number which is a terminal (reply source terminal) number, a reply communication method and a reply terminal number specified in the above-mentioned first invention, and character code data edited by the above-mentioned means. It is provided with means for expanding the character font data, code-compressing the facsimile signal and attaching it to the beginning of the message.

A third invention is a method of analyzing a message replying means printed at the head of a message when a message sent by a message replying service is returned, and a replying means inputted in an OCR / OMR sheet pattern. The OCR / OMR sheet format data for the message reply service is used to provide a means for decoding the reply communication method, the originating terminal (reply source terminal) number, and the reply terminal number.

A fourth aspect of the present invention is a method of sequentially circulating a message transmitted from a transmitting terminal to a plurality of destinations. When a message is requested from the transmitting terminal to a facsimile storage / exchange apparatus, a message circulation service and a destination terminal in a circulation order are provided. Means for deciphering, the means for deciphering the designation in the service designation of the PB, OCR / OMR sheet, the memory unit for storing the circulation destination terminal number deciphered by the means and the circulation order, and the information transmitted to the destination terminal. A message management unit that manages message reply status and sequential circulation control,
A means for editing identification information such as a communication method, a message number and a page number in an OCR / OMR sheet pattern at the beginning of the message and the upper part of each manuscript at the time of message transmission
When a replacement manuscript is returned in the message reply, the communication method, the message number and the page number are decoded from the OCR / OMR sheet pattern edited by the above means, and the first decoded page number is 0 (first. When the header is returned), the method to replace all the image information of the stored message with the image information of the reply message, and when the first decoded page number is not 0 (when a part of the manuscript is returned) ) A means for replacing the corresponding page of the stored image information of the corresponding message with the returned image information and a means for transmitting the image information after the replacement as the next message image information to the next destination terminal Is.

A fifth aspect of the present invention is a method for adding message reply means identification information and the like, which specifies means for giving reply means identification information to the head header of a transmitted message and the message at the top of each page of the original of the transmitted message. A means for giving identification information such as a message number and a page number corresponding to the corresponding page is provided. Of these, the identification information is given to each page by the facsimile storage / exchange device according to the service designated by the calling terminal. And a means for giving them are provided.

A sixth aspect of the present invention is a management method for managing the reply status of a reply message. The message management section manages the reply status of a message expected to be returned, and the time management after completion of transmission of the message. And a means for editing a message that warns a destination terminal that has not returned a reply for a certain period of time by a trigger operation of the timer management section, and means for transmitting the edited message to the destination terminal. And are provided.

A seventh aspect of the present invention is a reply message management / selection method. In the reply message management according to the sixth aspect, when a message is requested from a sending terminal to a facsimile storage / exchange device, reply status management of the corresponding message is performed as an additional service. With PB, OCR /
In the service designation of the OMR sheet, means for decoding the designation and means for applying the reply status management according to the sixth invention only to the message for which the reply status management is designated by the means are provided.

An eighth aspect of the present invention is a method for requesting the facsimile storage / exchange apparatus to resend the same message with respect to a message transmitted to a destination terminal, and a method of issuing a message reply warning according to the sixth aspect of the present invention. In the above, a means for editing the identification information for requesting the facsimile storage / exchange apparatus from the destination terminal to take out the corresponding message using the OCR / OMR sheet pattern or the like, and a message reply registered in the system. Means for editing a comment text for warning the above in the warning message.

A ninth aspect of the present invention is a method for inquiring of a message reply status from a sending terminal to a facsimile storage / exchange apparatus. With respect to a message to which the reply status management according to the sixth aspect of the present invention is applied, a reply status list is sent from the sending terminal. Means for making a retrieval request, means for deciphering the request in the service designation of the PB, OCR / OMR sheet, means for confirming the reply status of the message designated in the request from the message management unit, and a message based on the confirmation result. And a means for editing the list of destination terminals that have been replied and have not been replied.

A tenth aspect of the present invention is a method of notifying a destination terminal that a message is not returned from a facsimile storage / exchange apparatus to a sending terminal. For a message to which the message return management of the sixth aspect is applied, the facsimile is transmitted after the message is transmitted. A means for accumulating and storing the number of times of message reply request each time the storage / exchange device issues a message reply warning to the destination facsimile terminal, and a means for canceling the management of the message for the destination which is not returned even if the message reply is warned for a certain number of times. , A means for editing the corresponding destination terminal number in the notification message, and means for transmitting a list from the facsimile storing and switching apparatus to the sender facsimile terminal of the message notifying that the message has not been returned from the corresponding terminal. It is provided.

The eleventh invention is a method of collecting a certain amount of information about the message returned from the destination terminal without the original image information, and the message reply means identification information is added to the head header according to the fifth invention. For messages to which the method is applied, the comment text to return only the relevant header in the header, the message replying means identification information for returning only the relevant header, and the information that the message recipient returns to the sender are described. Means for editing the recipient entry field of the OCR / OMR sheet pattern to be entered, means for decoding the information entered in the recipient entry field from the message of only the header returned from the destination facsimile terminal, and returning the entry information A means for managing and storing as a message, and a list of the entry information according to a predetermined format. And means for editing as, is provided with a means for transmitting the list to the message sender by pre-specified notification method from the originating facsimile terminal.

A twelfth invention is a method for selecting a list received by a message sender, and for message reply management according to the eleventh invention, a plurality of devices provided in a facsimile storage / exchange apparatus from a message sending terminal. Means for selecting and designating the notification list format for collecting reply information, means for decoding the designation in the service specification of the PB, OCR / OMR sheet, and OCR / corresponding to the notification list format selected by the means. OM
The R list pattern is added to the header of the message to be sent to each destination terminal, and the reply information returned from each destination terminal is processed according to the selected notification list format, and the notification list is edited. And means for doing so.

The function of the facsimile storage / exchange device can be realized by a facsimile device having an image information storage function and capable of designating a destination by an OCR / OMR sheet, and should be used as a transmitting terminal. But good.

[0028]

According to the above-mentioned first invention, when a message requiring a reply is transmitted through the facsimile storing and switching apparatus,
By specifying the message reply, the reply communication method and reply terminal number at the time of reply can be made variable. As a result, the message sender can select and specify the reply communication method and reply destination terminal that are convenient for him.

According to the above-mentioned second and third inventions, it is possible to optically add message reply means identification information such as a communication method at the time of sending a message, a sending terminal (reply terminal) number and a reply destination terminal number. Also, it becomes possible to identify the reply means at the time of reply. As a result, the message receiver does not need to make a service request to the facsimile storage / exchange apparatus when replying to the message.

According to the above-mentioned fourth invention, it becomes possible to support the message circulation service by the facsimile storage and exchange apparatus, and the message receiver can transmit (reply) the message without performing the message transmission request operation to the next circulation destination. Become. Further, when the contents of the message are changed, such as the addressee of the circulation enters an opinion or a separate sheet is added as a material during the circulation, the contents can be corrected page by page or message by message.

According to the fifth aspect of the invention described above, when correcting only a specific page in the reply from the circulation destination of the message circulation service, it becomes possible for the replyer to specify the message and the page without performing a complicated request operation. If the recipient does not correct the message, he uses part of the eleventh invention described above and receives the message content in the recipient entry field of the header of the message sent without sending the corrected manuscript. The receipt can be confirmed by marking the message and returning only the header.

According to the sixth aspect of the invention described above, it becomes possible to manage the reply status of a message that requires a reply and to give an automatic reply warning to the message recipient. This makes it possible to prevent the replyee from forgetting to reply to the message.

According to the seventh invention described above, a message requesting a reply and a message not requesting a reply can be mixed in the system, and a message reply according to the second invention can be made even for a message not requesting a reply. It is possible to add means identification information. Thereby, for example, a message not requiring a reply can be designated, and the message recipient can always reply to a message only when there is a question or inquiry about the sent message.

According to the eighth aspect of the invention described above, when the message receiver requests the facsimile storage / exchange apparatus to resend the message, it is possible to omit the message number inquiry and the message resend request operation. As a result, the message receiver can easily make a resend request even if the transmitted message is lost.

According to the ninth aspect of the invention described above, the message sender can confirm the message reply status to the facsimile storage / exchange apparatus. by this,
The message sender can at any time learn about the destination terminal for which the message was not returned at the time of the inquiry.

According to the tenth aspect of the invention described above, the message sender can automatically receive the list of the destination terminals to which the message is not returned from the facsimile storage / exchange apparatus. This eliminates the need for the message originator to match the address to which the message was sent with the reply source of the returned message to find an address that has not been returned.

According to the eleventh aspect of the invention described above, the message receiver and the message sender can return and receive only specific information without image information. As a result, the message receiver does not need to send back the manuscript, so the communication time is reduced, and the message sender can receive only the necessary information collectively.

According to the twelfth aspect of the invention described above, the message sender can collectively receive the specific information returned from the destination terminal without the image information in a list according to the designated format. As a result, the type of list list received can be made variable depending on the content of the image information transmitted by the message sender or the type of information desired to be aggregated.

[0039]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a message return system of a facsimile storage / exchange apparatus according to the present invention will be described in detail below with reference to the drawings.

FIG. 1 is a block diagram showing a system configuration of an embodiment in which the present invention is applied during proxy communication of a facsimile storage / exchange apparatus, and FIG. 2 is a process for editing identification information of a message reply means according to the present invention. FIG. 3 is a flow chart for explaining the flow, FIG. 3 is a diagram for explaining the identification information of the message reply means edited by the present invention, and FIG. 4 is an image image of the header which is edited by the present invention and is attached to the beginning of the message at the time of transmission. FIG. 5 is a flow chart for explaining the flow of processing when analyzing the identification information of the message reply means edited and printed according to the present invention,
FIG. 6 is a block diagram for explaining a message management system, supplementing the system configuration of an embodiment in the case where reply status management is applied to a message in the present invention.

In FIG. 1, a transmission terminal 1 is a facsimile terminal which requests a facsimile storage / exchange apparatus to perform proxy communication and sends a message (original), and receives a reply message in which necessary items are filled in from a transmission destination of the message. It is also a terminal. The reception unit 2 checks the requested communication method (service) received from the transmission terminal 1 and the destination, and performs a process of encoding the image information of the message transmitted from the transmission terminal 1 into a format to be stored in the facsimile storage / exchange apparatus. . The image information storage unit 3 temporarily stores the image information encoded by the reception unit 2. The output unit 4 calls the destination terminal 5 by telephone, expands the message reply information and the edited data such as the address header (character code data) into character fonts, and extracts the received manuscript image information extracted from the image information storage unit 3. At the beginning, the image is converted into a string, and further, the entire image information is decoded into a facsimile signal and transmitted. The destination terminal 5 is a facsimile terminal that receives a message, converts a facsimile signal into an image image and prints it.

The accepting unit 6 is the same as the accepting unit 2 described above, but if the accepting message is determined to be a reply message, the message replying means on the first page of the reply message is deciphered, and after the deciphering is completed, a reply is made. It is assumed that the identification information of the message replying means in the message is deleted and only the document portion is encoded and transferred to the image information storage unit 3. The output unit 7 is also similar to the output unit 4 described above, but since the message to be transmitted is a reply message here, the identification information of the message reply means is not added.

The editing units 8 and 9 edit the character information provided by the facsimile storage / exchange apparatus, such as the identification information of the message replying means and the address header information, by the character code. The editing unit 8 edits the identification information of the message reply means at the beginning of the transmitted message for the message sending operation, and the editing unit 9 does not edit the information for the message reply operation.

The main controller 10 controls the entire system and manages information. The main memory 11 is a system program,
Station data, other management data, etc. are resident, and main control unit 1
Help control the system at zero.

The facsimile storage / exchange device 12 is composed of a plurality of line control units composed of input units 2 and 6 and output units 4 and 7, a main control unit, an image information storage unit, a main storage unit, and an editing unit. Host device of the center.

Next, by actually performing the proxy communication to which the message reply method is applied, the message transmission according to the present invention,
The process of replying will be described. At this time,
Source terminal 1, destination terminal 5, facsimile storage and exchange device 1
2 is connected via a public telephone line network and a private branch exchange (PBX), and the facsimile communication is performed by the G3 procedure.

(1) First, when the facsimile storage / exchange apparatus is called from the transmitting terminal 1, this reception is received by the reception unit 2 and reception is started. The transmitting terminal 1 specifies the service and the destination by the PB signal, the OCR / OMR sheet, etc. (101).

The service designation here is the designation of the above-mentioned proxy communication service, but in the present invention, the presence / absence of message reply, the presence / absence of reply status management, the reply destination terminal number, the reply communication method, etc. are further added as additional services. Can be specified. When the service is designated by the PB signal, first, the service code of the proxy communication is input. Next, enter the service code for message reply and the service code for reply status management as an additional service, and then specify the reply destination terminal number and the communication method at the time of reply with the service code. Apply message reply service to. When using the OCR / OMR sheet, first mark at the mark position designated in the service column for proxy communication. Next, mark the mark position for message reply designation and mark position for reply status management in the additional service column, enter the reply destination terminal number in the same column using segments 0-9, and select the reply communication method. And mark. The message reply service can be designated by attaching the OCR / OMR sheet filled in by the above procedure to the beginning of the transmission original and transmitting it to the facsimile storage / exchange apparatus.

In both PB and OCR / OMR systems, the designation of the reply destination terminal number and the reply communication system may be omitted. When the reply destination terminal number is omitted, according to the present invention, the facsimile storage / exchange apparatus automatically recognizes the calling terminal as the reply destination terminal. If the reply communication method is omitted, refer to the specified communication method at the time of transmission, and if the service is a transmission type service such as proxy communication or broadcast communication, the reply communication method is the proxy communication, and the retrieval system for confidential boxes, post office boxes, etc. In the case of the service of the above, it shall be recognized as PO Box communication.

The above-mentioned recognition method is an example, and the default reply communication method can be changed system by system. In the following description of the present embodiment, it is assumed that the message reply service is provided, reply status management is not performed, proxy communication is used as the reply communication method, and the terminal number of the sending terminal 1 is designated or recognized as the reply destination terminal number in the above process.

(2) The reception unit 2 decodes the service, the additional service, and the destination specified in (1) above.
In particular, the present invention is provided with a decoding means for the designation regarding the message reply service. After deciphering, the authenticity of these pieces of information is checked, and if the information is normal, the originating terminal 1 is notified by guidance (OCR / OM
In the case of R sheet input, normal acceptance is notified at the start of reading the transmitted document), and message acceptance is started (102).

(3) After receiving the notification of the normal reception from the receiving unit 2, the transmitting terminal 1 starts transmitting the image information of the transmission message (103).

(4) The image information received by the receiving unit 2 is encoded in the image information storage format of the facsimile storage / exchange device and stored in the image information storage unit 3 (104).

(5) Further, the reception unit 2 stores the decoded image information after normal accumulation of the reception image information, additional service (information regarding message reply service), calling terminal number, destination terminal number, reception sequence number, reception date and time, Data such as the number of received documents is transferred to the main control unit 10 (105).

(6) After the main control unit 10 receives the data from the reception unit 2, the main control unit 10 performs a process according to the requested service. Here, since the substitute communication service is requested from the transmitting terminal 1, the destination terminal number is extracted from the data, and the telephone number of the destination terminal 5 corresponding to the terminal number is extracted from the main storage unit 11 (106).

(7) After determining the destination telephone number, the main control unit 10 selects an unused line, specifies the destination telephone number to the output unit 4 of the corresponding line, and calls the destination terminal 5. (107).

(8) The output unit 4 calls the destination terminal 5 (108). If there is no response within a certain period of time, the call is stopped, and after a certain period of time, the call is made again.

(9) When the destination terminal 5 responds, the output unit 4 notifies the main control unit 8 to that effect (109, 110).

(10) After confirming the response from the destination terminal 5, the main control unit 10 requests the editing unit 8 for information editing based on the reception data transferred from the reception unit 2. Normally, a request is made to edit the address header in which the destination terminal number, the recipient's name, the originating terminal number, the originator's name, etc. are requested to be edited. A request is made to edit the identification information, and the reply communication method and reply terminal number are transferred to the editing unit 8 (111).

(11) The editing unit 8 edits the data of the character pattern according to the content of the request from the main control unit 10.
First, the editing unit 8 checks whether or not there is an edit designation of the message replying unit identification information based on the requested edit content. If specified, the message reply means identification information is edited according to a predetermined format. The identification information is a part (or the entire manuscript) of the message sent to the destination terminal.
Is service information for the message receiver to automatically reply to the designated reply terminal by the reply communication method designated by the calling terminal without requesting the facsimile storage exchange apparatus to reply service. The format of the identification information is OCR / OM
The format is the same as that used for the R sheet, and it is edited by combining various marker blocks, numerical representation with 7 segments, and marking with bars. These patterns are assigned special character codes, and the editing unit 8 edits a combination of character codes for generating an OCR / OMR pattern image. This allows any O
The CR / OMR sheet format can be edited, and it is possible to flexibly deal with each system and add functions.

First, a head marker, a line marker, and a character marker which are OCR / OMR sheet patterns are edited. The head markers are markers on the left and right sides of the beginning of the sheet, and are used for tilt and reference position detection. The line marker is used for detecting the inclination and the OCR / OMR sheet character writing step. The character marker is used for marking or detection of a character entry area reference point. These formats are fixed and do not change depending on the reply communication method, reply terminal, and the like.

Next, the OCR / OMR sheet character entry stage is edited. First, the sheet number is set at the top of the character entry column. This sheet number is for recognizing the type of OCR / OMR sheet, and is a standard OC for the calling terminal 1 to request a service from the facsimile storage / exchange apparatus.
An R sheet (segment OCR) is distinguished by a sheet number = 0, and a special OMR sheet of a marking method used by a specific terminal to simplify address designation is distinguished by a sheet number = 1. Here, as an example, it is assumed that the sheet number = 2 is set to distinguish the identification information for message reply. After editing the sheet number, the designated reply communication method is read from the main control unit 10, and the marking position of the corresponding communication method is marked with a bar. Here, as described above, it is assumed that the proxy communication is designated as the reply communication method, so the bar is edited at a position defined in advance as a recognition position of the proxy communication. further,
The designated destination terminal number is read from the main control unit 10,
The terminal number converted into the 7-segment pattern for digit recognition is edited at the entry position of the destination terminal number. This destination terminal number is used as a sending terminal number (reply source terminal number) when sending a message. Similarly, regarding the reply destination terminal number, the terminal number designated by the main control unit 10 is read out,
Edit the terminal number converted into the 7-segment pattern for digit recognition at the entry position of the reply destination terminal number.

After the message reply identification information is edited according to the above procedure, the address header is edited. The address header is
It is a header in which the terminal number and address information of the destination terminal 5, the terminal number and address information of the transmission terminal 1, the number of transmitted documents, comment information, and the like are described, and is edited regardless of the presence or absence of the message reply service. The address information is registered as an address when a message is transmitted and received when the terminal is registered, and the comment information is information set when it is desired to insert a guide, advertisement, advertisement or the like in the address header. Here, for example, if you set the calling telephone number and notes etc. when replying a message as comment information, the message recipient can check the content each time on the address header, so the operability when replying to the message is improved. It will be further improved.

FIG. 2 is a flow chart showing the above processing procedure. 3 shows the structure of the identification information of the message reply means edited according to the present invention, and FIG. 4 shows the image image of the entire header edited by the above-mentioned processing procedure (note that the information system edited by the editing unit 8). Is the character code, which has not actually been converted to an image at this point).

The character pattern data edited as described above is transferred to the output unit 4 which called the destination terminal 5 (112).

(12) The output unit 4 uses the steps 108 and 10 described above.
After calling the destination terminal 5 by 9, the transfer of character pattern data from the editing unit 8 is awaited. After receiving the data from the editing unit 8, the facsimile procedure (phase B) with the destination terminal 5 is started, and the communication mode and the like are negotiated.
At the same time, the image information of the message is retrieved from the image information storage unit 3 and temporarily stored in the buffer (113).

(13) After the facsimile procedure (phase B) of the output unit 4 and the destination terminal 5 is completed, the process proceeds to image information transmission (phase C). The output unit 4 expands the character pattern data received from the editing unit 8 into a character font. In the present invention, the output unit 4 includes font data corresponding to character codes such as JIS8 code, JIS first and second levels, and various markers (OCR / OCR /
OMR sheet pattern head marker, line marker,
It possesses font data of character markers) and special characters (7-segment pattern for number recognition and bar for marking), and enables font expansion by a special character code corresponding to the character pattern. After the font expansion, the output unit 4 encodes and compresses the character font data into a facsimile image signal and sends it out from the modem. Also,
After the transmission of all character font data is completed, the process shifts to phase D and the page is updated by the facsimile procedure signal (MPS, MCF). The image information fetched in the step 113 is similarly code-compressed and continuously transmitted (114).

(14) After the message has been normally sent, the output unit 4 disconnects the communication with the destination terminal 5 and notifies the main controller 10 of the normal end (115).

(15) After receiving the normal transmission of the transmission message from the output unit 6, the main control unit 10 erases the image information of the transmission message stored in the image information storage unit 3 (116).

The message is transmitted from the transmission terminal 1 to the destination terminal 5 through the above process.

(16) Here, the user of the destination terminal 5 (receiver of the message) reads the content of the message and directly writes a reply on the output document. After the reply is entered, the header sent together with the message and the original to be returned are set in the destination terminal 5, and the facsimile storage / exchange apparatus 12 is called (201).

In the present invention, the message transmitted after the header may be of any type and number of sheets. Therefore, the reply original in this case may not be transmitted but may be a separate sheet. Further, another sheet may be added to the transmitted document.

(17) The above-mentioned call is received by the input unit 6 and reception is started. At this time, according to the present invention, the destination terminal 5 completes the request procedure simply by pressing the send button of the destination terminal 5 after receiving the facsimile storage / exchange device.
It is not necessary to specify the service and address by B and to fill in the service and address on a predetermined OCR / OMR sheet and attach it to the beginning of the reply message. The input unit 6 monitors the PB input for a certain time after the reception, and when the PB input is not made within the time, shifts to the OCR / OMR analysis procedure. The destination terminal 5 starts transmitting the image information of the reply message, and the receiving unit 6 starts receiving the image information (202).

(18) The input unit 6 analyzes the image of the reception message and obtains the reply communication method such as the reply terminal number and the reply communication method. First, search for the head marker. If the head marker cannot be detected within the estimated range, it is determined that an error has occurred, and the analysis process ends. After detecting the head marker,
The reference position of the OCR / OMR sheet and the tilt correction value are set, and the first line marker search is performed. If the first line marker cannot be detected within the fixed range, an error occurs and the analysis process ends. After the line marker is detected, the reference position is corrected and the character marker is searched. If a character marker cannot be detected within a certain range, an error will occur and the analysis process will end. After detecting the character marker, the character or marking immediately below the character marker is recognized and converted into a code. Further analysis is continued to search for the next line marker. When the next line marker is detected within a certain range, the character marker search and the character recognition processing are performed as described above. If the line marker cannot be detected here, it is considered that the OCR / OMR pattern has ended, and the analysis processing is ended.

After the analysis processing is completed, the subsequent image information is skipped until the end of the first page. When the communication between the destination terminal 5 and the input unit 6 shifts to the phase D, the error so far is checked, and if there is an error, it shifts to the phase E and disconnects the communication. OCR / O recognized if there is no error
Check the MR sheet entry data (message reply means). First, the sheet number is checked and the OCR / OMR sheet format data of the corresponding sheet number is referred to. In this case, the sheet number is the sheet number = 2 as described above, and the OCR / OMR corresponding to the sheet number 2 is set.
The sheet format data is data for recognizing the identification information of the message reply means. Identification information is checked based on the data. The data is defined so that the data can be recognized in the order of the communication system of the received message (return communication system), the sending terminal number (the number of the message replying source terminal), and the destination terminal number (the message receiving destination terminal number). Then, the recognition data is checked in the above order. If the recognition data is determined to be normal, the MCF (message confirmation) of the facsimile procedure data is transmitted from the input unit 6 to the destination terminal 5, and the process proceeds to phase C.

A flow chart showing the above processing procedure is shown in FIG. As described above, according to the present invention, the first page of the reply message used in the analysis of the message reply means is discarded and the image information from the next page is accumulated.
As a result, the identification information of the message replying means is not sent back to the transmitting terminal 1, and it becomes unnecessary to attach extra information. In addition to the identification information of the message replying means, the first page of the reply message also has an address header that displays the recipient name and sender name. However, since this information is edited again when the message is returned, it is discarded. There is no problem even if it is done.

(19) The image information after the second page of the reply message received by the input unit 6 is encoded in the image information storage format of the facsimile storage exchange apparatus and stored in the image information storage unit 3 (203). .

(20) Further, the accepting unit 6 stores the accepted image information normally, and then decodes the decoded reply communication method (service), the reply source terminal number, the reply destination terminal number, the acceptance sequence number, the acceptance date and time, and the number of accepted documents. And the like is transferred to the main control unit 10 (204).

(21) After receiving the data from the receiving unit 6, the main control unit 10 performs a process according to the requested service. Here, since the substitute communication service is requested by the message reply means, the reply destination terminal number is extracted from the data, and the telephone number of the reply destination terminal (here, the sending terminal 1) corresponding to the terminal number is stored in the main storage unit 11. Take out more (205).

(22) After determining the destination telephone number, the main control unit 10 selects an unused line, specifies the destination telephone number to the output unit 7 of the corresponding line, and calls the calling terminal 1. (206).

(23) The output unit 7 calls the calling terminal 1 (207). If there is no response within a certain period of time, the call is stopped, and after a certain period of time, the call is made again.

(24) When the calling terminal 1 responds, the output unit 7 notifies the main control unit 10 of that (208, 20).
9).

(25) After confirming the response of the transmitting terminal 1, the main control unit 10 requests the editing unit 9 for information editing based on the message reply means and the reception data transferred from the reception unit 6. (210). At this time, since the corresponding message is a reply message, the message reply service is not designated.

(26) The editing unit 9 edits the character pattern data in accordance with the content of the request from the main control unit 10.
Here, only the address header is created. The edited character pattern data is transferred to the output unit 4 that called the destination terminal 5 (211).

(27) After receiving the data from the editing unit 8, the output unit 4 extracts the image information of the corresponding message from the image information storage unit 3 and temporarily stores it in the buffer (212).

(28) The output unit 4 expands the address header data received from the editing unit 9 into a character font, code-compresses the facsimile image signal, and transmits the facsimile image signal to the transmitting terminal 1. Further, after the output of the address header, the image information of the reply message is taken out from the buffer, similarly code-compressed and transmitted (21
3).

(29) After the normal transmission of the reply message, the output unit 7 notifies the main control unit 10 to that effect (214).

(30) After receiving the normal transmission of the reply message from the output unit 7, the main control unit 10 erases the image information of the reply message stored in the image information storage unit 3 and ends the service (215).

The embodiment in which the present invention is applied to the proxy communication of the facsimile storage / exchange apparatus has been described above. For broadcast communication, which has a large effect of applying the present invention, a plurality of destination terminals 5 are provided, and therefore a message is transmitted. At the time of transmission, steps 106 to 115 described above are repeated for the number of destinations, and when the message is transmitted to all the destinations, the image information of the transmitted message is erased by step 116. In addition, when replying to a message, there is a reply from multiple destinations at the same time (or at any time).
1 to 215 are repeated. At this time, since the batch transmission function of the facsimile storage / exchange device (when multiple messages are requested to the same destination, they are collectively sent in one call) is applied, the message sender can efficiently send back the reply message. Can be collected.

Furthermore, in the above-described embodiment, an example in which the substitute communication is designated as the reply communication method has been described.
If time-specified communication is specified as the reply communication method, reply messages can be collectively returned at a fixed time (specified time) to the message sender. Further, when the post office box communication is designated as the reply communication method, the reply messages are held in the post office box of the message sending terminal in the facsimile storage / exchange apparatus, and can be collectively retrieved at the convenience of the message sender.

The specification of the reply terminal number has been described with reference to the case where the originator terminal 1 is specified. For example, if the sender of the message and the totalizer of the reply message are different, the terminal number of the totalizer when requesting the message reply service. By specifying, the reply destination of the reply message can be changed.

Next, an embodiment in which message reply status management is applied in broadcast communication will be described with reference to FIGS. Since the outline procedure is the same as that of the above-mentioned proxy communication, only the points different from the above procedure will be mainly described.

(31) First, in the case of designating a service from the transmitting terminal 1, the service is designated and the destination is designated, as in the case of the above-mentioned proxy communication. The service designation at this time is the designation of the above-mentioned broadcast communication service,
Next, message reply and message reply status management are specified as additional services. Further, the reply destination terminal number, reply communication method, etc. are designated (101, 102).

(32) The reception unit 2 decodes the service, the additional service, and the destination specified in (31) above and transfers them to the main control unit 10. Further, the image information is accepted and stored in the image information storage unit 3 (103 to 105).

(33) The main control unit 10 requests the message management unit 13 to manage the reply status for the message for which the message reply status management is designated (301).

(34) The message management unit 13 creates a message management block 14 and a mail block 15 for each destination for the message for which the reply status management request has been made. Here, the message management block 14 is assigned a message number for separating it from other messages. In addition, the state of the mail block 15 is set to wait for message transmission as an initial value.

(35) The main controller 10 starts message transmission to the destination terminal 5. At this time, a header in which the reply means identification information is edited is created by the same procedure as in the above-described proxy communication embodiment, and is added to the beginning of the message and transmitted to the destination terminal 5. However, regarding the reply means identification information,
Instead of the reply destination terminal number described in 1), the message number for dividing the message is added.
Since the reply destination terminal number is stored in the mail block 15 corresponding to the returned message, if the corresponding mail block 15 can be identified by the message number, it is not necessary to add the reply destination terminal number information. (107
~ 115).

(36) After the message is normally transmitted to the destination terminal 5, the main control unit 10 receives the transmission completion report from the output unit 4, and then the mail block 15 of the corresponding message managed by the message management unit 13. The status of (update complete / wait for reply) and set the timer value (3
02).

In the broadcast communication, since messages can be simultaneously sent to a plurality of destinations using a plurality of lines, the above steps (35) and (36) are performed in parallel for the number of transmission lines.

Here, even if the message transmission to all the destinations is completed, the image information of the transmitted message is not transmitted to the destination terminal 5
In consideration of the message resend request from, the service shall not be deleted until the service ends.

(37) The procedure of sending a reply message from the destination terminal 5 to the facsimile storage / exchange apparatus and sending it back to the sending terminal 1 is almost the same as in the above (16) to (30). However, the reception unit 6 analyzes the message number for specifying the message in addition to the reply means identification information in the above-mentioned proxy communication. Also, the destination terminal 5
Every time a reply message is normally received from the main control unit 1
0 retrieves the mail block 15 corresponding to the reply destination in the message management unit 13 based on the message number analyzed by the reception unit 6 and the destination (reply source) terminal number (303). After that, searched mail block 1
The status of 5 is updated (reply completed), the corresponding mail block is removed from the message management unit 13, and the message management block 1 corresponding to the corresponding destination terminal number and status
4 and release the corresponding mail block (30
4).

(38) In the process of replying to a message from a plurality of destinations, if it is desired to confirm the current reply status from the calling terminal 1, the calling terminal 1 sends a reply status confirmation list to the facsimile storage / exchange apparatus. Can be taken out. In the present invention, PB, OCR / O
Since the MR sheet deciphering means has the deciphering means for the service, the accepting section 2 deciphers the service and transfers it to the main control section 10 by designating a predetermined service (101, 102, 105).

(39) The main control unit 10 checks the message numbers of all the messages currently requested by the calling terminal 1, and the message management unit 13 checks the message numbers.
(304), the information stored in the message management block 14 corresponding to the message number (reply destination terminal number, etc.) and the information of the mail block 15 currently managed by the message management block (destination terminal). (Number and status), and requests the editing unit 9 to create a reply status confirmation list (210).

(40) In response to the creation request from the main control unit 10, the editing unit 8 separates and edits the destination terminal numbers that have been returned or not returned for each message according to the status, and the output unit 7
At, it is converted into font data and transmitted to the transmitting terminal 1 (211 and 213).

(41) On the other hand, the timer management unit 16 periodically monitors all the mail blocks 15 managed by the message management unit 13 by the trigger operation of the system timer, and the status of the mail block 15 indicates completion of transmission / waiting for reply. The timer values are subtracted one by one for those that are (305). If the timer value after the subtraction becomes 0, the main control unit 10 is requested to send a reply warning notification to the destination terminal 5 of the corresponding mail block (30).
6).

(42) According to the request from the timer management unit 16, the main control unit 10 requests the output unit 4 to call the corresponding destination terminal. After the response of the destination terminal 5 is reported from the output unit 4, the editing unit 8 is requested to create a reply warning notification together with the reply warning notification request data. According to the present invention, the destination terminal also requests the facsimile storage / exchange apparatus to edit the identification information for requesting message resending (107 to 111).

(43) The editing unit 8 edits the reply warning notification based on the requested editing contents. First, the editing unit 8 edits the message resend identification information by using an OCR / OMR sheet pattern or the like. The editing procedure is the same as in the case of the above-mentioned proxy communication, but since the format is different from the message reply means identification information, the sheet number is made different for distinction. Here, for example, the sheet number = 3 is set.

The OCR / OMR sheet character entry stage format is edited as follows. In this case, the information to be edited in the entry section is the marking indicating the message resend request in the communication method entry field, the message number of the corresponding message, and the destination terminal number to which the message should be resent.

After the identification information is edited, the comment information defined by the system for address information and reply warning is edited.
This comment statement is a note to the destination terminal 5 that the main sheet will be sent to the facsimile storage / exchange apparatus when the message is lost.

The edited character pattern data is
It is transferred to the output unit 4 that called the destination terminal 5 (11
2).

(44) The output unit 4 transmits a reply warning notification to the destination terminal 5 (113, 114) by the same procedure as in (12) and (13) above. However, only part of the message image information shall be attached. In this reply warning notification,
As described above, the message resend identification information is written, and when the message recipient of the destination terminal 5 loses the message, the message is resent to the destination terminal 5 when this reply warning notification is sent back to the facsimile storage / exchange device as it is. It is possible (201, 202).

The analysis of the retransmission identification information in the reception unit 6 at the time of the retransmission request is almost the same as in the previous section (18), and when the decoded sheet number is the sheet number = 3 as described above,
OC of message resend identification information corresponding to sheet number 3
Refer to R / OMR sheet format data. The data is defined so that the data can be recognized in the order of the communication method (message retransmission), the message number, and the destination terminal number, and the recognition data is checked in that order.
Further, in the analysis in this case, since the document image information is not included next to the header, the post-header-analysis receiving unit 6 normally ends the communication if no error is detected. Then, the decrypted communication method, message number, and destination terminal number are transferred to the main control unit 10 (204).

(45) The main control unit 10 retrieves the corresponding mail block from the information transferred from the receiving unit 6, and returns the status of the mail block to the initial state (waiting for message transmission). Thereafter, the message is retransmitted (107 to 11) by the same procedure as the above (35) and (36).
4).

The message reply method is as follows:
It is also possible to send a resend message to the destination terminal 5 by reverse polling without disconnecting the communication established by the resend request from the.

(46) After the normal transmission is completed, the output unit 4 disconnects the communication with the destination terminal 5 and reports the normal transmission of the reply warning notification to the main control unit 10 (115).

(47) The main control section 10 receives the normal transmission report of the reply warning notification from the output section 4 and then the message management section 1
One is added to the number of times of return warning of the mail block corresponding to the corresponding destination terminal managed in 3. Here, if the number of warnings to return the corresponding mail block after addition exceeds a certain number and the timer value becomes 0 in the next timer monitoring, the status of the corresponding mail block is considered to have not been sent. After updating (no reply), the corresponding mail block is removed from the message management unit 13, information such as the corresponding destination terminal number and status is stored in the corresponding message management block, and the corresponding mail block is released (30
4).

(48) Regarding the message transmitted from the sending terminal, when the reply waiting states of all the mail blocks corresponding to the message have disappeared, the main control unit 10 checks the message management block.
Here, when the message is returned from all the destinations, the service is terminated and the image information of the corresponding message is deleted.
If there is an unreplied destination, the output unit 7 is instructed to call the originating terminal 1, and after the response, information such as the undelivered destination terminal number and status is extracted from the corresponding message management block, and the editing unit 9 Is requested to edit the reply result list (206 to 210).

(49) In response to the creation request from the main control unit 10, the editing unit 9 edits the destination terminal number for which no message has been returned and converts it into font data at the output unit 7,
A part of the image information of the message is attached and transmitted to the transmitting terminal 1. After the transmission is completed, the image information of the transmitted message is erased and the service is ended (211 to 213).

Note that the reply result list may display reply results not only for the non-replied addresses but also for all the addresses of the message. Further, it may be outputted even if there is no destination not returned.

Next, a circulation service to a plurality of destinations of a message to which the present invention is applied will be described with reference to FIGS. 1 and 6.

(50) When the sending terminal 1 requests the facsimile storage / exchange apparatus to send a message, it designates the message circulation service as the service type and circulates a plurality of destination terminal numbers as the communication method, the reply terminal number, and the circulation destination. Specify in order. No message reply service or reply status management as an additional service is specified. According to the present invention, the additional service is automatically applied to a specific service. As the circulation destination, a circulation group may be registered in advance in the facsimile storage / exchange apparatus, and only the group number may be designated when the service is designated.
The detailed description of the designation method and the decryption method in the reception unit 2 is the same as that of the above-described embodiment, and thus the description thereof is omitted (10
1-105).

(51) The main control unit 10 performs processing according to the request service and the address transferred from the reception unit 2, but when the message circulation service is specified, it is the same as the message to which the reply status management is applied. Then, the message management unit 13 is requested to manage the reply status regarding the circulation destination. The circulation destination terminal number and circulation order are stored in the storage unit 11 (301).

(52) The message management unit 13 creates a message management block 14 and a mail block 15 for each circulation destination for the circulation message for which the reply status management has been requested, as in (34) above.

(53) Unlike the above-mentioned broadcast communication, the main control unit 10 starts message transmission only to the first circulation destination terminal, and puts the transmission on standby for the subsequent circulation destinations. First, the main control unit 10 calls the first destination terminal 5 in the same procedure as in (6) to (9) above (107).
~ 110).

(54) After confirming the response from the destination terminal 5, the main control unit 10 requests the editing unit 8 to edit the information for circulating the message. In the present invention, the main control unit 10 has means for requesting editing of two types of headers when a specific service such as a message circulation service is applied. One is a header added to the head of the message, and the edit format is the same as the header added with the message reply means identification information and the message resend means identification information described above. The other is a header added to the beginning of each page of the message original, and is a header added with information for specifying the message and page number when each page is returned as a single unit (111).

(55) The editing unit 8 edits the information in accordance with the above request. Initially, it is the header added to the beginning of the message, but like the previous section (43), the OCR / OMR added
Since the sheet pattern and the like are different from general reply means identification information, different sheet numbers are used for distinction. Here, for example, the sheet number = 4 is set.

The format of the OCR / OMR sheet character entry stage is edited as follows. In this case, the information to be edited in the entry section is the marking indicating the reply to the circulation message in the communication method entry field, the message number of the corresponding message, and the destination terminal number to which the circulation message should be returned. Here, in the entry stage of the OCR / OMR sheet, a field for the message recipient to enter the marking information is provided.
When sending a message, the above-mentioned entry fields are left blank. This information entry field is for determining whether or not the circular message has been changed (all pages changed). If there is a change, the entry field should be marked and the manuscript to be changed attached. To do. If there is no change in the message, nothing is entered in the entry field and only the header is returned without attaching the manuscript.

After the identification information is edited, the address information and the comment sentence defined by the system for circulating the message are edited. The comment text describes that the message is circulated to the destination terminal 5, the message reply procedure, and the like.

Next, the header added to the top of each page is edited. Regarding the OCR / OMR sheet pattern or the like to be given, the sheet number is made different in order to distinguish it from other formats, as in the above-mentioned header. Here, for example, the sheet number = 5 is set.

The OCR / OMR sheet character entry stage has the same format as the above-mentioned header, and a marking indicating a partial reply to the circulation message in the communication method entry field, the message number of the corresponding message, and the circulation message should be returned. This is the destination terminal number.

Here, a column for entering page number information is provided in the OCR / OMR sheet entry stage, and the entry column is left blank in the editing unit 8. The page number entry field is provided in the output unit 4 in correspondence with the manuscript page of the circulation message to be output.

The edited character pattern data is
It is transferred to the output unit 4 that called the destination terminal 5 (11
2).

(56) In the output section 4, first, the above (1
The message head header is transmitted to the destination terminal 5 by the same procedure as 2) and (13), but for the circulation message, it is necessary to add the header to each page of the manuscript to be transmitted thereafter. In the present invention, of the character pattern data transferred from the editing unit 8, there is provided means for holding the above-mentioned data which constitutes a header to be added to each page of the document, until the end of communication. Further, the output unit 4 writes the page number to be output in the page number entry field of the header based on the held data at the top of each page of the original after the output of the first header, and adds the page number to the beginning of each page of the original to output. Have.

According to the above means, it is not necessary to edit the information in the editing unit 8 for each page output, so that the processing capability and the like are improved.

The page head header edited by the above means is expanded into a character font, encoded into a facsimile image signal, compressed and transmitted to the destination terminal 5. Subsequent document transmission is the same as the procedure (13) above. A little different, Phase D
The phase C is continuously transmitted without transitioning to. That is, since the page is not updated between the header and the document, the header is added to the top of the document.

(57) After the normal transmission of all pages of the circulation message, the output unit 4 disconnects the communication with the destination terminal 5, erases the data held in the above page head header, and notifies the main control unit 10 of the normal end. (113-115).

(58) After receiving the transmission end report from the output unit 4, the main control unit 10 updates the status of the mail block 15 of the relevant message managed by the message management unit 13 (transmission completion / waiting for reply). Then, the timer value is set (302). Thereby, the message reply from the circulation destination is monitored by the same procedure as the above (41) to (45), and if necessary, the reply warning and the message resend are performed. Further, if there is no reply from the circulation destination within a certain period, the transmission terminal 1 is notified by means similar to the above-mentioned (47) and (49), and message transmission to the next circulation destination is started.

(59) On the other hand, at the addressee receiving the circulation message, the content of the manuscript is confirmed, and if necessary, the manuscript is additionally written or corrected. Further, another sheet may be added to the transmitted original document, or the original document may be replaced entirely.

When changing the message contents and sending back, when there is no page addition, the changed page is returned as it is, and when there is page addition / deletion or replacement, the message of the header at the beginning of the message Mark the change / non-change column and send back all the changed documents.

If no changes are made to the message contents,
In order to inform that the original has been received, only the header added at the beginning of the message shall be returned.

(60) The accepting unit 6 receives the reply from the destination terminal 5 and starts the analysis of the OCR / OMR sheet pattern (201, 202).

Here, when the decoded sheet number is detected as the sheet number = 4, it is assumed that the head header is returned, and the OCR / OMR sheet format data of the circulation message head header corresponding to the sheet number 4 is referred to. . The data is stipulated to be recognized in the order of communication method (circulation message reply), message number, destination terminal number (reply source terminal number), and whether or not the message has been changed. Check the recognition data in the above order. I will do it. Here, when the marking is detected in the message change presence / absence column, it is assumed that there is a manuscript to be replaced on and after the next page, and acceptance of image information is started on and after the next page. At this time, OCR / OMR at the top of each page of the manuscript
When a sheet pattern is detected, the information is deleted as invalid data, and image information of only the original portion is accumulated. When storing image information, the image information currently stored corresponding to the decoded message number is overwritten (deleted and stored again).

If no marking is detected in the message change presence / absence column, it is assumed that this header has been returned for confirmation of receipt of the circulation message, and the communication is terminated without performing the processing on the subsequent pages.

On the other hand, the decoded sheet number = sheet number =
When 5 is detected, page top header (changed page)
Is referred to, the OCR / OMR sheet format data of the circulation message page top header corresponding to the sheet number 5 is referred to. The data is stipulated to be recognized in the order of communication method (partial reply of circulation message), message number, destination terminal number (reply source terminal number), and page number. Check the recognized data in the above order. I will do it. If the check is normal, of the received image information, the image information excluding the OCR / OMR sheet pattern is accumulated. When the image information is stored, the currently stored image information corresponding to the decoded message number is replaced with the portion corresponding to the simultaneously decoded page number. Also, regarding the reply message,
If there is a next page, the same process as described above is performed. At this time, if the OCR / OMR sheet pattern cannot be detected,
Alternatively, if the decoded sheet number is other than 5, an error is generated and the communication is forcibly cut off. If it is normal, the communication is terminated when the next page reply is lost.

After the above processing is completed, the receiver 6 reports the message reply from the destination terminal 5 to the main controller 10 (203, 204).

(61) After receiving the report from the receiving unit 6, the main control unit 10 stores the destination terminal 5 in the message management unit 13.
The mail block 15 corresponding to is searched based on the message number and the destination (reply source) terminal number analyzed by the reception unit 6. After that, searched mail block 1
The status of 5 is updated (reply completed), the corresponding mail block is removed from the message management unit 13, and the message management block 1 corresponding to the corresponding destination terminal number and status
4 and release the corresponding mail block (30
4).

(62) After that, the message is transmitted to the next circulation destination in the same procedure as the above (53) to (61). The message image information at this time becomes the image information after being changed by the previous address.

(63) After the transmission and reply to the final circulation destination are completed, the main control unit 10 returns a circulation message from the transmission terminal 1 to the designated reply terminal and deletes the corresponding message image information. And terminate the service (206
~ 215).

If the transmitting terminal 1 wants to be convinced of the circulation status during the circulation, the list displaying the circulation status can be taken out by the same procedure as the above (38) to (40).

Regarding the method of adding the header to the beginning of each page of the original document described in the embodiment of the circulation message, for example, the transmitting terminal 1 changes the content of the original document being stored in the facsimile storage / exchange apparatus for the request message. It can also be applied to such services.

To briefly explain the above-mentioned service, when the calling terminal 1 specifies the message change service for the request message being stored in the facsimile storage / exchange apparatus, the stored message is transmitted to the sending terminal 1. At this time, the same header as in the case of the circulation service items (52) and (53) is added to the beginning of the message and the beginning of each page of the manuscript (however, the message start header explained in the previous paragraph (53)). In the message change column of
In, the marking shall be set from the beginning, not blank). Here, it is assumed that the transmitting terminal 1 returns the changed original document in accordance with the procedure of the previous paragraph (57), and the facsimile storage / exchange apparatus changes the message original document in the same procedure as the previous paragraph (58).

In the service designation from the transmitting terminal 1, the method of adding the header is automatically selected by the service requested by the facsimile accumulating and switching apparatus, and is used for the circulation service and the message changing service as described above. Shall add a header displaying various identification information to the beginning of the message and the beginning of each manuscript.

Next, with reference to FIGS. 1 and 6, a case will be described in which the predetermined information is totaled without the original image information in the reply message during the broadcast communication.

(62) First, in the case of designating a service from the transmitting terminal 1, the service is designated and the destination is designated as in the case of the proxy communication and the broadcast communication described above. In this case, the service designation includes designation of a broadcast communication service, designation of a message reply service, reply status management, and notification list format as additional services, a communication method, a reply destination terminal number, and the like. As the notification list here, for example, it is assumed that the system prepares a list of attendees and absentees of the notice of holding a meeting, and a notification list number corresponding to the list is designated. (101). The processing procedure thereafter until the start of message transmission is performed in the same manner as in (32) to (34) above (102 to 105,
301).

(63) The main control unit 10 uses the above (6) to (9).
One of the broadcast destinations (destination terminal 5) is called in a procedure similar to (107 to 110).

(64) After confirming the response from the destination terminal 5, the main control unit 10 requests the editing unit 8 to edit the information for collecting the designated notification list information.

(65) The editing section 8 edits the information in accordance with the above request. Since the OCR / OMR sheet pattern edited here is different from the normal one, the sheet numbers are also different for distinction. Here, for example, sheet number =
6 shall be set.

First, the reply means identification information is edited, but the information in this case is almost the same as the above-mentioned broadcast communication. However, as for the communication method, in addition to the reply communication method specified by the transmitting terminal 1, identification information indicating the information reply of only the header is added.

Next, the address entry terminal 5 edits the information entry field for entry of reply information. This entry field is OCR / OM
It is assumed that only the line marker and the character marker which are R sheet patterns are edited, and the sheet pattern format and what information is set at which position are defined in advance by a designated notification list format.

After editing the above information, the address information, comment text, and other information are edited. The comment text is prepared by the system corresponding to the specified notification list format. For example, in addition to the information described in the previous section (11), the entry method of the information entry column (entry position, marking or segment As for the entry method and the reply method, the explanation that only the header is returned) is described.

The edited character pattern data is
It is transferred to the output unit 4 that called the destination terminal 5 (11
2). The processing procedure thereafter until the completion of message transmission to the destination terminal 5 is performed in the same manner as in the case of the above-mentioned broadcast communication (113 to 115, 302).

(66) On the other hand, in the destination terminal 5 which has received the message, based on the comment of the header and the content of the manuscript, predetermined information is entered in the information entry field of the header using markings or segments. For example, in the case of attendance of the notice of holding a conference, if the attendance is attended, the segment 1 is entered at the head of the information entry field, and if it is absent, the segment 0 is entered. After the information has been entered, the destination terminal 5 calls the facsimile storage / exchange device and returns only the entered header (201, 202).

(67) The analysis of the response means identification information and the like in the reception unit 6 at the time of reply is almost the same as in (18) above, and when the decoded sheet number is the sheet number = 6 as described above, , OCR / OMR sheet format data corresponding to sheet number 6 is referred to. The data corresponds to the designated notification list format (conference holding notice) here, and the identification information is checked based on this. In the example of the above notification list, the communication method (additional service indicating broadcast communication and information reply of only header), message number, destination terminal number (reply source terminal number), and information entry fields filled in by the message replyee It is specified to recognize the data in the order of information, and the recognition data is checked in the order. If the check is normal, the information reply of only the header is specified as the additional service, so the communication is terminated and the processes on the following pages are not performed.

After the above processing is completed, the receiving unit 6 reports the message reply from the destination terminal 5 to the main control unit and transfers the analyzed data (204).

(68) The main control unit 10 receives the report from the receiving unit 6 and then receives the report from the receiving terminal 5 in the message managing unit 13.
For the mail block 15 corresponding to, the status is updated (reply completed), the corresponding mail block is removed from the message management unit 13, and the corresponding destination terminal number, status,
And the returned information (segment information) is stored in the message management block 14 and the corresponding mail block is released (304).

(69) When a message is returned from all the destination terminals 5 and the reply waiting states of all the mail blocks corresponding to the message are gone, the main control unit 10 calls the output terminal 7 to call the calling terminal 1. After instructing and responding, the destination terminal number, the status, and the returned information are extracted from the message management block 14 corresponding to the message, and the editing unit 9 is requested to edit the designated notification list (206 to 210).

(70) The editing unit 9 creates a list in response to a creation request from the main control unit 10. First, the editing unit 9 takes out the designated notification list format data from the notification list number designated by the main control unit 10, and edits the list according to the data. The data is for instructing to edit the address to the calling terminal 1, fixed characters (title, subject, etc.) that make up the notification list, and the destination terminal number and address information according to the reply information. For example, if the segment information returned from the destination terminal is 1, the attendee column is indicated in the attendee column, and if the segment information is 0, the attendee column is indicated in the absentee column. Edit the terminal number / address information of. The above editing is performed for all destinations to create a list.

(71) The character pattern data of the created notification list is transferred to the output unit 7. The output unit 7 converts the data into font data, attaches a part of the image information of the corresponding message after the list, and transmits it to the transmitting terminal 1 (211 to 213).

In the embodiment in which the predetermined information is aggregated without the original image information, the message reply warning means, the message resend means, and the message reply warning means, as in the case of the broadcast communication to which the message reply status management described above is applied, It shall have a reply status inquiry means. Also, if there is a destination that has not been returned despite the message reply warning, the information of the corresponding destination is not placed in the above list, and a reply result list is created in the same manner as in (49) above, and the originating terminal 1 Shall be notified.

Although the embodiment of the present invention in the facsimile storage / exchange apparatus has been described above, the present invention is also applied to a facsimile apparatus having functions equivalent to those of the facsimile storage / exchange apparatus, such as image information storage, relay, and broadcast. it can.
In the embodiment, the facsimile machine is one in which the transmission terminal 1 and the facsimile storage / exchange apparatus are integrated.
The procedure is almost the same as that of the above embodiment except that the communication procedure between the calling terminal 1 and the facsimile storage / exchange apparatus is omitted.

[0171]

As described in the above embodiments, communication for requesting a reply to a transmitted message (original), such as a reply to attendance to a conference notification or a questionnaire survey, via the facsimile storage / exchange device. In this case, the user of the other party can directly fill in the necessary items on the original output to the original, and the user of the other party can reply to the reply destination terminal without performing the service designation operation for the facsimile storage / exchange apparatus. Further, the sender of the message can arbitrarily specify the reply communication method and the reply destination terminal at the time of reply. An example of the effect on the message receiver side by this is as follows.

(1) When replying a message, the reply procedure is completed simply by calling the facsimile storage / exchange apparatus by telephone and pressing the send button of the facsimile terminal. PB
Service designation and destination designation by OCR /
This eliminates the trouble of filling out the OMR sheet and saves labor.

(2) Since there is no request designation work described above, even a person who does not know how to operate the facsimile storage / exchange apparatus can easily reply.

(3) It is possible to prevent erroneous input, reply communication method, erroneous address designation, etc. from occurring in request designation at the time of reply.

(4) Even if the terminal number or telephone number of the reply destination terminal is unknown, the reply can be made without checking.

(5) When a message for inquiring or correcting the reply content is returned after the message is returned, the message can be returned by the same method.

(6) In the case of a message to which reply management is applied, a reply warning is issued after a certain period of time, so that the reply cannot be inadvertently forgotten.

(7) Even if the received message is lost or dirty, it is possible to easily request the facsimile storage / exchange apparatus to retransmit the message.

(8) If you want to revise and add a message sent in the circulation and send back a reply, if you only replace the page unit, only the changed page will be sent back. It will reduce the charge.

An example of the effect on the message sender side is as follows.

(9) With the reply terminal designation function, the message sender and the reply message tallyer can be separated.

(10) By the reply communication method designating function, the reply message receiving method is received at any time by the substitute communication,
Depending on the case, you can select whether to receive the package collectively by specifying the time, or to collect the package by using the PO Box.

(11) When a message is sent to a large number of destinations by broadcast communication, when the message is received, the collective transmission and collective extraction functions of the facsimile storage / exchange device can be used to efficiently total the reply messages.

(12) By applying the reply status management to the message, the reply status can be inquired to the facsimile storage / exchange apparatus at any time.

(13) By applying reply status management to a message, it is possible to automatically prompt the destination terminal to reply to the message.

(14) By applying the reply status management to the message, it is possible to know the terminal which is not returned even if the warning is repeated a certain number of times.

(15) By using reply status management as an additional service, reply status management can be selected for each message.
In particular, even for a message that is not expected to be returned, the reply means identification information can be added and the reply can be accepted at any time.

(16) When there is a message to be circulated to a plurality of destinations, there is no need to send the message from the destination to the sender and then retransmit it to the next destination.

(17) With respect to the message image information being stored in the facsimile storage / exchange apparatus, it becomes possible to correct page by page and all originals.

(18) If you want to send back only simple information such as alternatives, you can receive the reply result in a list without the picture information in the reply message.
It leads to reduction of communication charges, saving of recording paper, labor saving such as data aggregation.

(19) Since the system can optionally support a plurality of notification lists, it is possible to collect reply messages from a list of attendance notices to processing of slips.

[Brief description of drawings]

FIG. 1 is a block diagram showing a system configuration of an embodiment, a flow of a transmission / reply message, and a data control status between blocks when the present invention is applied during proxy communication of a facsimile storage exchange apparatus.

FIG. 2 is a flowchart illustrating a flow of processing when editing identification information of a message replying unit according to the present invention.

FIG. 3 is a diagram illustrating a configuration of identification information of message reply means edited according to the present invention.

FIG. 4 is a diagram showing an image image of a header edited according to the present invention and attached to the beginning of a message at the time of transmission.

FIG. 5 is a flowchart illustrating a processing flow when analyzing the identification information of the message reply means edited and printed according to the present invention.

FIG. 6 is a block diagram for explaining a message management system, supplementing the system configuration of an embodiment in the case where reply status management is applied to a message in the present invention.

[Explanation of symbols]

 1 ... Originating terminal, 2 ... Reception unit (when sending message), 3 ... Image information storage unit, 4 ... Output unit (when sending message), 5 ... Destination terminal, 6 ... Reception unit (when sending message), 7 ... Output Part (when sending a message), 8 ... Editing part (when sending a message), 9 ... Editing part (when sending a message), 10 ... Main control part, 11 ... Main storage part, 12 ... Facsimile storage / exchange device, 13 ... Message management Part, 14 ... Message management block, 15 ... Mail block, 16 ... Timer management unit.

Claims (22)

[Claims] 1. The image information of a message transmitted from a registered facsimile terminal is temporarily stored and then transmitted to the destination facsimile terminal designated by the source facsimile terminal, and from the registered facsimile terminal. In a system having a facsimile storage / exchange apparatus capable of mutually registering and retrieving messages, when a sender facsimile terminal requests a message to be transmitted to the facsimile storage / exchange apparatus, the facsimile terminal which is the destination of the message transmits after receiving the message. Of a reply communication method and a destination number of a facsimile terminal which is a reply destination when replying a given message, a means for decoding the identification information, and a message destination facsimile based on the identification information Specified reply destination fax from the terminal Message reply management method, characterized in that a means for transmitting the grant message reply identification information for skip service request procedure for a facsimile store and forward system when returning a message to the terminal in the message. 2. With respect to the message reply identification information according to claim 1, various marker blocks forming an OCR / OMR sheet pattern, a segment for digit recognition in the OCR / OMR sheet, a service in the OCR / OMR sheet, and destination designation. A single image such as a marking used for is treated as a character, character font data for each image is provided, and a special character code for referring to the character font data is assigned to each character font data, and the character code is Use any OCR
/ OMR sheet pattern, the terminal number of the originator facsimile terminal, the reply communication method according to claim 1, and the reply destination terminal number and the like, and the OCR / OMR sheet entry data converted into numerical notation and marking by the segment, An editing section for editing the identification information image data of the message reply and an output section for adding the identification information as character image data to the image data as an image data and adding it to the head of the header attached to the message are provided. Message reply management method. 3. The facsimile storage / exchange apparatus according to claim 1, further comprising means for designating a communication system of a message circulation and a destination facsimile terminal in a circulation order when a message transmission request is made from a source facsimile terminal to the facsimile storage / exchange apparatus. A means for decoding the designation in the service designation of the PB, OCR / OMR sheet, a storage unit for storing the circulation destination terminal number decoded by the means and the circulation order, and a reply status management of the message transmitted to the destination terminal, and The message management section that controls the circulation in sequence and the identification information such as the communication method, the message number and the page number at the beginning of the message and the upper part of each manuscript when transmitting
Means for editing with a CR / OMR sheet pattern, and means for decoding the communication method, message number and page number from the OCR / OMR sheet pattern edited by the means when a replacement document is returned in the message reply, Part of the image information currently stored (page units),
Alternatively, a means for replacing the whole image information with the returned image information and a means for transmitting the message reply identification information and the above-mentioned replaced image information as a message to the next destination facsimile terminal are provided. Message reply management method 4. The method of adding message reply identification information according to claim 1, wherein the reply identification information is added to the top header of the transmitted message, and a message for specifying the message at the top of each page of the original of the transmitted message. A number and a means for giving identification information such as a page number corresponding to the corresponding page are provided. Of these, for the identification information to be given to each page, the facsimile storage / exchange apparatus is selected by the request communication method specified by the message sender. A message reply management system characterized in that it is provided with a means for providing the message reply. 5. The facsimile storage / exchange apparatus according to claim 1, wherein a message management unit that manages a reply status of a message that is expected to be returned, a timer management unit that manages a time period after completion of transmission of the message, and a reply for a fixed period of time. And a means for editing a message for warning the reply of the transmission message to the destination facsimile terminal by a trigger operation of the timer management unit, and a means for transmitting the edited message to the destination facsimile terminal. Message reply management method. 6. The message reply management according to claim 5, wherein when a message is requested from the originating facsimile terminal to the facsimile storage / exchange device, a means for designating the presence or absence of reply status management of the corresponding message as an additional service;
B. Message reply management, characterized in that means for decoding the designation in the service designation of the OCR / OMR sheet and means for applying the reply status management only to the message for which the reply status management is designated by the means are provided. method. 7. The means for warning a message reply according to claim 5, wherein the message sent from the message sender includes identification information for the recipient to request the facsimile storage / exchange apparatus to resend the message.
Means for editing on the upper part of the warning message using the described OCR / OMR sheet pattern, etc., and means for editing the comment message warning the message reply registered in the system in the warning message and transmitting it to the destination facsimile terminal A message reply management method characterized in that 8. For a message to which the message reply management according to claim 5 is applied, a means for requesting a facsimile storage / exchange apparatus from a message originator facsimile terminal to retrieve a list for confirming the reply status of the message, and a PB. , A means for deciphering the request in the service specification of the OCR / OMR sheet, and a list of replied and unreplied destination lists of the messages specified in the request, edited from the management information of the message management unit and sent to the sender facsimile terminal. A message reply management system, characterized in that it is provided with means for sending. 9. A means for accumulating and storing the number of message reply requests each time a message reply warning is issued from the facsimile storage and switching apparatus to the destination facsimile terminal after the message is transmitted, for the message to which the message reply management according to claim 5 is applied. For a destination that is not returned even if a message reply is warned a certain number of times, means for canceling message management, means for editing the terminal number of the corresponding destination facsimile in the notification message, and source of the message from the facsimile storage / exchange device. A message reply management method, comprising means for transmitting a notification list indicating that a message has not been returned from the corresponding facsimile terminal to the facsimile terminal. 10. For a message to which the method of adding message reply identification information to the head header according to claim 4 is applied, a comment statement for returning only the corresponding header in the header and a message for returning only the corresponding header A means for editing the message reply identification information and the recipient entry field of the OCR / OMR sheet pattern in which the information to be returned to the sender by the message recipient is edited, and from the message containing only the header returned from the destination facsimile terminal. A means for decoding the information entered in the recipient entry field, a means for managing and storing the entry information as a reply message, a means for editing the entry information as a list according to a predetermined format, and a sender The facsimile terminal sends the message to the message sender by a notification method specified in advance. Message reply management method, characterized in that a means for transmitting. 11. Means for selecting and designating a notification list format for collecting a plurality of reply information provided in a facsimile accumulating exchange apparatus from a message originator facsimile terminal for message reply management according to claim 10. And means for decoding the designation in the service designation of the PB and OCR / OMR sheets, and OCR / OMR corresponding to the notification list format selected by the means.
The sheet pattern is added to the header of the message transmitted to each destination terminal, and the reply information returned from each destination terminal is processed according to the selected notification list format, and the notification list is edited. A message reply management system characterized by comprising means. 12. A facsimile communication system in which image information of a message to be transmitted from a source facsimile terminal is temporarily stored and then transmitted from the source facsimile terminal to a designated destination facsimile terminal. When requesting a message to be sent to the terminal, the identification information that specifies the terminal number of the facsimile terminal that is the reply communication method and the reply destination when the transmitted message is returned after the message is received by the facsimile terminal that is the destination of the message Means for granting
Means for decoding the identification information, and message reply identification information for omitting the service request procedure when the message destination facsimile terminal returns a message to the designated reply destination facsimile terminal based on the identification information. A message reply management system, characterized in that it is provided with means for sending. 13. The message reply identification information according to claim 12, wherein various marker blocks forming an OCR / OMR sheet pattern, numbers recognition segment in the OCR / OMR sheet, service in the OCR / OMR sheet, and destination designation. A single image such as a marking used for is treated as a character, character font data for each image is provided, and a special character code for referring to the character font data is assigned to each character font data, and the character code is Use any O
The CR / OMR sheet pattern, the terminal number of the originator facsimile terminal, the reply communication method according to claim 12, and the information such as the reply destination terminal number, and the OCR / OMR sheet entry data converted into the numeral notation and the marking by the segment. , An editing unit for editing the identification information image data of the message reply, and an output unit for transmitting the identification information as image data by adding the identification information to the head of the header attached to the message as image data. Message reply management method 14. The message reply management system according to claim 12, when requesting a message transmission from a source facsimile terminal, a means for designating a communication system for message circulation and a destination facsimile terminal in circulation order, and PB, OCR /
A means for deciphering the designation in the OMR sheet service designation, a storage unit for storing the circulation destination terminal number deciphered by the means and a circulation order, a reply status management of messages sent to the destination terminal, and a sequential circulation control. A message management unit to perform, a means for editing identification information such as a communication method, a message number and a page number in an OCR / OMR sheet pattern at the beginning of a message and an upper part of each manuscript at the time of sending a message, and a manuscript replaced by a reply message If so, the OCR edited by the above means
/ OMR sheet pattern decoding means, message number and page number, means for replacing a part (page unit) of the currently stored image information or the whole image information with the returned image information, A message reply management system characterized in that it is also provided with means for transmitting the message reply identification information and the image information after replacement as a message to the destination facsimile terminal. 15. The method for adding message reply identification information according to claim 12, wherein the reply identification information is added to the top header of the transmitted message, and a message for specifying the message at the top of each page of the manuscript of the transmitted message. A means for giving identification information such as a page number and a page number corresponding to the corresponding page is provided, and the giving of the identification information to each page is performed by the facsimile device by the request communication method designated by the message sender. A message reply management system, characterized in that it is provided with means for giving. 16. The message reply management method according to claim 12, wherein a message management unit that manages a reply status of a message that is expected to be reply, a timer management unit that manages a time period after completion of transmission of the corresponding message, and a reply for a fixed period of time. And a means for editing a message for warning the reply of the transmission message to the destination facsimile terminal by a trigger operation of the timer management unit, and a means for transmitting the edited message to the destination facsimile terminal. Message reply management method. 17. In the message reply management according to claim 16, when requesting a message to an originating facsimile terminal, means for designating whether or not reply status management of the corresponding message is provided as an additional service, and service designation for PB and OCR / OMR sheets. 2. A message reply management system, comprising: a means for decoding the designation and a means for applying the reply situation management only to the message for which the reply situation management is designated by the means. 18. The OCR / OMR sheet pattern according to claim 13, wherein in the means for warning a message reply according to claim 16, the message sent from the message sender is provided with identification information for requesting the message resend. And the like, and a means for editing the comment text for warning the message reply registered in the system in the warning message and transmitting it to the destination facsimile terminal. Message reply management method. 19. For a message to which the message reply management according to claim 16 is applied, means for requesting the message originator facsimile terminal to retrieve a list for confirming the reply status of the message, PB, OCR / O.
Means for deciphering the request in the MR sheet service designation, and means for editing a list of replied and unreplied destination lists for the message designated in the request from the management information of the message management unit and outputting it to the sender facsimile terminal A message reply management method characterized by having and. 20. For a message to which the message reply management according to claim 16 is applied, means for accumulating and storing the message reply request count each time a message reply warning is issued to the destination facsimile terminal after the message is transmitted,
For destinations that are not returned even if the message reply is warned for a certain number of times, means for canceling message management, means for editing the terminal number of the corresponding destination facsimile in the notification message, and corresponding for the source facsimile terminal of the message And a means for outputting a notification list indicating that a message has not been returned from the destination facsimile terminal. 21. With respect to a message to which the method of adding message reply identification information to the head header according to claim 15 is applied, a comment statement for returning only the corresponding header in the header and a message for returning only the corresponding header A means for editing the message reply identification information and the recipient entry field of the OCR / OMR sheet pattern in which the message recipient enters information to be returned to the sender, and from the message containing only the header returned from the destination facsimile terminal. A means for decoding the information entered in the recipient entry field, a means for managing and storing the entry information as a reply message, a means for editing the entry information as a list according to a predetermined format, and a sender. The message is sent to the message sender by a notification method specified in advance by the facsimile terminal. Message reply management method, characterized in that a means for transmitting bets. 22. For the message reply management according to claim 21, a means for selecting and designating a notification list format for collecting a plurality of reply information from a facsimile terminal which is a sender of a message, and a PB and an OCR / OMR sheet. A means for decoding the designation in the service designation and an O corresponding to the notification list format selected by the means.
A means for adding the CR / OMR sheet pattern to the header of the message to be sent to each destination terminal, and processing for the reply information returned from each destination terminal according to the selected notification list format, and the notification list A message reply management system, characterized in that a means for editing is provided.