JPH06119525A - Method for managing automatic teller machine - Google Patents

Abstract

PURPOSE:To obtain high maintenance by simple operation and low cost by reading out ID information, and in the case of a valid card, sending an open permission signal from an automatic remote monitoring device so as to execute unlocking operation. CONSTITUTION:A door 6 provided with a front door cover 7 and a key part 8 for non-power supply is arranged on the lower part of the front face of a device body 1 and a CRT 9 to be a customer guiding display device, a touch panel device 5 as an input means constituted of a transparent electrode on a display screen and a maintenance man key device 4 for switching the display screen from a customer guiding picture to a maintenance picture so as to unlock the door 6 are arranged on the upper part of the front face. At the time of opening the door 6 of the automatic teller machine 1, ID information is read out of an ID card by an ID card reader annexed to the automatic remote monitoring device, and at the time off decision that the ID card is valid, a door open permission signal is transmitted to the specified automatic teller machine 1. Receiving the permission signal, the door 6 can be opened by unlocking operation.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for managing the opening of a door of an automatic teller machine such as an ATM, a CD or a money changer used in banking business.

[0002]

2. Description of the Related Art Conventionally, ATMs, CDs, money changers, and other automated teller machines have always locked the doors of the housing for security reasons. When a failure such as disconnection occurs, the maintenance personnel unlocks the door by key operation, opens the door, and performs the failure recovery work. Therefore, with a key, anyone can easily open the door at any time, especially when the bank side entrusts the operation of the automated teller machine to an outside company when operating the automated teller machine on holidays or operating the out-of-store machine. This is unfavorable, and the maintenance staff must prepare a key corresponding to each machine of the automatic teller machine, which makes management and handling of the key troublesome.

In order to solve such a problem, an automatic teller machine has been proposed in which the automatic teller machine is equipped with an ID card reader and unlocks only when the ID information of a valid ID card is read. . In such an automatic teller machine, a limited number of pre-registered I
Since only the owner of the D card can unlock it, high security can be obtained.

However, such an automatic teller machine requires ID card readers as many as there are automatic teller machines, which causes a problem of high cost. .

[0005]

As described above, in the conventional method of managing the automated teller machine by only operating the key, any person can easily unlock the door at any time with a key, which is a security problem. Moreover, the management of the key was troublesome.

Further, in the management method using the ID card instead of the key, it is necessary to install an ID card reader for each automated teller machine, resulting in a high cost.

Therefore, according to the present invention, the ID is added to the remote monitoring operation device.
A card reader is attached, and the ID is sent from the ID card reader.
By reading the ID information of the card and sending a release permission signal from the remote automatic monitoring operation device to the automatic teller machine to enable unlocking if the card is valid, simple operation and high security at low cost It is an object of the present invention to provide a method of managing an automated teller machine that realizes the security.

[0008]

In order to solve the above problems, the present invention provides a remote automatic monitoring operation device having an ID card reader and an unlocking operation connected to the remote automatic monitoring operation device by a communication line. In a system comprising an automatic teller machine having an openable door, the remote automatic monitoring and operating device is I inserted in an ID card reader.
After reading the ID information of the D card and determining that the ID card is valid, the door opening permission signal is transmitted to the specified specific automated teller machine through the communication line, and the door opening permission signal is transmitted. The received automatic teller machine is characterized in that the door can be opened by a lock release operation, and then the door is opened by a lock release operation.

[0009]

In the management method of the automatic teller machine of the present invention, when the door is opened, first, the ID information of the ID card is read by the ID card reader attached to the remote automatic monitoring operation device, and the ID card becomes valid. When the determination is made, a door opening permission signal is transmitted to the specified specific automatic teller machine through the communication line. The automatic teller machine that has received the permission signal is in a state where the door can be opened by the lock release operation, and then the door is opened by the lock release operation of the automatic teller machine door.

[0010]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings by taking an automatic teller machine as an example. 1 and 2 are perspective views of an automatic teller machine (hereinafter referred to as an ATM), and FIG. 1 is a front maintenance type ATM 1 in which a door 6 on the front of the main body is opened to perform a failure recovery work when a failure occurs. Reference numeral 2 denotes a rear maintenance type ATM 2 which opens the rear door 16 to perform a failure recovery work. In either case,
The doors 6 and 16 are provided with an electronic lock (not shown) that is unlocked by a key operation or an input operation from the input means. In addition, the failure referred to here means not only equipment failure,
It refers to a condition that interferes with normal ATM processing, such as jamming of banknotes and cards or running out of banknote stock.

In FIG. 1, the automatic teller machine 1 includes a front door cover 7 and a non-energizing key portion 8 at the lower front portion of the main body of the apparatus.
A door 6 provided with, a CRT 9 as a customer service guide display device on the upper front surface, and a touch panel device 5 as an input means composed of transparent electrodes on the display screen of the CRT 9.
Further, there is provided a maintenance staff key device 4 for switching the display screen of the CRT 9 from the customer service guidance screen to the maintenance screen so that the door can be unlocked. The maintenance personnel key device 4 is operated by the maintenance personnel key 51. Also, the front door cover 7 is
It is provided so that the user does not carelessly touch the key portion 8 for non-energization.

The rear maintenance type ATM 2 shown in FIG. 2 is also provided with the CRT 9, the touch panel device 5 and the maintenance staff key device 4 on the front face, and the rear door 16 provided with the non-energizing key portion 18 is provided on the rear face. There is. Non-energizing key parts 8 and 1
Reference numeral 8 denotes a conventional ATM door lock mechanism for opening the door by performing a lock release operation with a different key for each conventional ATM machine when power is not supplied due to a power failure or the like.

FIG. 3 is a perspective view of a remote monitoring operation device (hereinafter referred to as RMC) 3 having an ID card reader. In this figure, the front panel has an ID card 5
A card reading unit 33 for reading the ID information of 0, a state display unit 31 for displaying the ATM state of each machine, and a key input unit 32 for designating the machine to which an unlock signal should be transmitted are provided. They are connected by a communication line (not shown).

4 and 5 show the RMC3 and ATM of the present invention.
2 is a block diagram showing the internal configuration of the first embodiment. FIG. ATM here
Since the internal structure of 2 is the same as ATM1,
A description will be given on behalf of TM1. In FIG. 4, the RMC 3 has a card reading unit 33 for reading the ID information of the ID card 50, a key input unit 32 for designating the destination of the release permission signal, and a status display unit 3 for displaying the status of each ATM machine.
1. A clock 4 for reading a valid ID card and recording ID information and time when the door opening permission signal is transmitted.
5, a recording unit 43, a communication unit 46 for transmitting and receiving signals between the ATM, and a CPU 4 for controlling each device constituting the RMC 3.
ROM for storing operation control program of RMC3
48, and a RAM 44 for temporarily storing control data and received data from ATM. The RMC 3 is connected to the ATM 1 by the communication line 59. Here, the clock 45 may use a clock function built in the CPU 49.

On the other hand, in FIG. 5, the ATM 1 has a maintenance staff key device 4 operated by a maintenance staff key 51, a CRT 9, a touch panel device 5 as an input means, a communication section 52 for transmitting and receiving a signal between the RMC 3 and a door opening. A timer 54 that measures the elapsed time after receiving the permission signal, a door electronic lock 55 that regulates the opening of the door 6, a CPU 58 that controls each device constituting the ATM 1, a ROM 57 that stores an ATM operation control program, and control data. RAM 53 for temporarily storing the received data from the RMC. The timer 54 may use a clock function built in the CPU 58. Further, the communication line 59 connects the RMC 3 and the ATM 1, and a plurality of ATMs 60, 61, ... Can be connected to one RMC 3 in addition to the ATM 1.

Next, the processing operation when a failure occurs in the ATM system configured as described above is divided into the ATM side and the RMC side. First, the flow chart on the ATM side in FIG. 6 and then the flow chart on the RMC side in FIG. I will explain along. First, in FIG. 6, when a failure occurs on the ATM side (step S1), a failure occurrence signal including the details of the failure is transmitted to the communication line 5
9 to the RMC (step S2), the RMC
Wait for the door open permission signal sent from. When the door opening permission signal is received from the RMC (step S3), the AT
M becomes ready to unlock (step S4),
The timer 54 starts counting time (step S5). When the maintenance staff key device 4 is operated within the preset unlock valid time (step S6), the screen displayed on the CRT 9 is switched from the normal customer service guide screen to the failure recovery screen (step S7). Here, if you touch the specific key for unlocking on the screen, (step S
8) Since the door is unlocked and the door is opened (step S9), the maintenance staff can open the door and perform the failure recovery work. Since the door can be opened by operating the maintenance staff key device 4 only after receiving the door opening permission signal from the RMC, the maintenance staff key 51 may be one common to each ATM.

Here, after the timer is started in step S5, if the maintenance staff key device 4 is not operated within the unlocking valid time for some reason, the time is over (step S5).
15), a time-over signal is transmitted to the RMC (step S16), the unlockable state is canceled, and unlocking is prohibited (step S17). After that, RM
Unless the door opening permission signal is received from C again (step S18), unlocking is not permitted.

When the maintenance work is completed by the maintenance personnel, the door is closed (step S10), and the maintenance personnel key device 4 is operated again (step S11), the CRT screen changes from the failure restoration screen to the normal customer service guidance screen. Return (step S12). Further, a door opening end signal is transmitted to the RMC (step S1
3) Unlocking is automatically prohibited (step S1)
4), the process ends.

Next, the processing flow of RMC will be described with reference to FIG. In the figure, when a failure occurrence signal is first received from the ATM (step S19), the status display unit 31 displays which ATM of the machine has the failure (step S20), and the attendant uses the status display section to display the ATM. Know that something went wrong. At this time, it is also possible to display what kind of failure has occurred in which machine by using the failure content data included in the failure occurrence signal from the ATM. In addition to visually indicating the occurrence of a failure with a lamp, etc., if a buzzer etc. simultaneously emits an alarm sound,
The staff can know the failure occurrence more reliably.

When it is judged that it is necessary to open the ATM door to work in order to recover from this failure (step S2)
1) The clerk sets the number of the machine in which the failure has occurred using the key input unit 32 of the RMC (step S22), and then causes the card reading unit 33 to read the ID card 50 (step S23). When it is determined that the ID information of the ID card 50 is valid (step S24), the ID information and the time when it is read are recorded in the recording unit 43 (step S24).
25), a door opening permission signal is transmitted to the ATM (step S26), and the ATM can unlock the door. Here, the recording method of the recording unit 43 is not particularly limited, and the data may be stored in the memory or may be printed and recorded on a medium such as roll paper.

When the ATM side failure recovery work is completed and the door open end signal is received (step S27), the failure status display on the status display unit 31 is canceled (step S28), and the processing is ended. At this time, when the door open end signal is not received but the time over signal is received (step S29), the process returns to step S22. Therefore, in order to unlock the door once the time is over, it is necessary to read the ID card 50 again and determine that the ID information is valid.

In the embodiment described above, the unlocking operation after receiving the door opening permission signal on the ATM side is composed of two steps, that is, the operation on the maintenance staff key device 4 and the operation on the touch panel device 5. Alternatively, only one of them may be used in one step. When the unlocking operation is a single stage operation of only the maintenance staff key device 4, steps S7 and S8 in the flowchart of FIG. 6 are not executed. Further, when the unlocking operation is one step of only the operation on the touch panel device 5, step S6 in the flowchart of FIG.
Then, instead of checking whether or not the maintenance staff key device 4 has been operated, it is checked whether or not the door opening key is input from the touch panel device 5, and step S
7 and 8 are not executed. At this time, the door opening key input is not performed by pressing a single dedicated key, but the door opening password or the like may be input.

As described above, even if the unlocking operation is carried out in one stage, the door opening is not permitted unless the door opening permission signal is received from the RMC 3, so there is no security problem. Further, if the unlocking operation is performed in two steps, that is, the operation on the maintenance staff key device 4 and the operation on the touch panel device 5, the security is remarkably improved.

[0024]

According to the method of managing the automatic teller machine of the present invention, when the door of the automatic teller machine is opened, the ID card having valid ID information is read by the ID card reader on the remote monitoring operation device side. Only when the automatic teller machine receives the door opening permission signal, the door can be opened by the unlocking operation. As a result, the door cannot be opened only by the unlocking operation, and the door opening permission of a plurality of distributed automated teller machines can be collectively managed by one remote monitoring operation device, which results in low cost. It is possible to build a highly secure automated teller machine management system.

Further, since the door lock mechanism can be shared by a plurality of automated teller machines, it is sufficient that there is only one key for unlocking operation, which is common to each automated teller machine. Easy to handle. Further, the security is further improved by making the unlock operation into two steps such as a key operation and a touch panel operation.

[Brief description of drawings]

FIG. 1 is a perspective view of an automated teller machine of the present invention seen from the front.

FIG. 2 is a perspective view of the automatic teller machine of the present invention seen from the rear.

FIG. 3 is a perspective view of a remote monitoring operation device of the present invention seen from the front.

FIG. 4 is a block diagram of a remote monitoring operation device in the automated teller machine system of the present invention.

FIG. 5 is a block diagram of a cash transaction machine in the automated teller machine system of the present invention.

FIG. 6 is a flow chart showing control on the automatic teller machine side.

FIG. 7 is a flowchart showing control on the remote monitoring operation device side.

[Explanation of symbols]

 1, 2 Automatic teller machine (ATM) 3 Remote monitoring operation device (RMC) 4 Maintenance personnel key device 5 Touch panel device 6, 13 Front door, rear door 32 Key input unit 33 Card reading unit 43 Recording unit 45 Clock 54 Timer 55 Door electronic lock 59 Communication line 60, 61 ATM

Continuation of the front page (51) Int.Cl. ⁵ Identification code Office reference number FI Technical display location G06F 15/30 350 A 6798-5L

Claims (6)

[Claims] 1. A remote monitoring operating device having an ID card reader, and a remote monitoring operating device connected to the remote monitoring operating device via a communication line.
In a system including an automatic teller machine having a door that can be opened by an unlocking operation, the remote monitoring operation device reads ID information of an ID card inserted in an ID card reader and determines that the ID card is valid. After that, the door opening permission signal is transmitted to the specified specific automatic teller machine through the communication line, and the automatic teller machine which has received the door open permission signal is opened by the unlock operation. A method for managing an automated teller machine, which is in a possible state and then the door is opened by an unlocking operation. 2. The automatic teller machine comprises a clock and a recording device, and when the ID information of the ID card is read,
The method of managing an automated teller machine according to claim 1, wherein the ID information and a time when the ID information is read are recorded in the recording device. 3. The automatic teller machine is provided with timing means for starting timing when the door opening permission signal is received, and the unlocking operation is performed even after a certain time has elapsed after receiving the door opening permission signal. The method for managing an automated teller machine according to claim 1 or 2, characterized in that the lock release is prohibited if not denied. 4. The automatic teller machine comprises input means,
2. The automatic teller machine which receives a door opening permission signal from the remote monitoring operation device, executes the lock release operation by an input from the input means.
The management method of the automated teller machine according to claim 2 or 3. 5. The unlocking operation is executed by a key operation, and the unlocking of a plurality of automated teller machines is executed by a common one key operation. The method for managing an automated teller machine according to claim 2 or 3. 6. The automatic teller machine is provided with an input means for making an input operation valid by operating a key, and the automatic teller machine which receives a door opening permission signal from the remote monitoring operation device is 4. The automatic teller machine management according to claim 1, claim 2 or claim 3, wherein the lock release operation is executed by operating a key and then inputting from the input means. Method.