JPH06101007B2 - Voucher processing system - Google Patents

Description

DETAILED DESCRIPTION [Outline] In a slip processing system, a terminal device for inputting information on a slip is an optical image reading device, and transaction confirmation is performed using information obtained by optically reading the slip. This has made it possible to reduce input mistakes as much as possible and to make it paperless.

[Industrial application field]

The present invention relates to a slip processing system for inputting information on a slip into a terminal device and processing the input information.

[Conventional technology]

An example of a conventional slip processing system is shown in FIG. This figure is a block diagram of a slip processing system in a bank, and 8 is a terminal device through which an operator inputs information on a slip by operating a keyboard. The terminal device 8 includes a cover device 81, a keyboard 82, a printer device 83, and a terminal control device 84.

Reference numeral 5 denotes a central computer, which processes information transmitted by the terminal device 8 via the communication control device 9 and sends back the processing result to the terminal device 8. Reference numeral 41 is a local communication line, 42 is a line connection box, 43 is a communication line, and 9 is a communication control device for controlling transmission and reception between the terminal device 8 and the central computer 5.

Further, the dotted line indicates the slip described by the customer and the circulation route of the transmission copy printed by the printer device 83, and the slip is stored in the storage box 18 at the end of the circulation. The teller is the person in charge of the bank counter who faces the customer, confirms the items described in the slip, and performs cash accounting operations. Vouchers are a set of bank storage vouchers and customer vouchers.

The operation and processing procedure of the slip processing system having the above configuration will be described.

First, the customer writes predetermined items on the slip corresponding to the request contents, and submits it to the teller at the bank teller along with cash, fees and the like. Then, the teller confirms the items on the slip, and pays and receives cash and fees. Then, the slip is given to the operator, and the receipt and slip copy are returned to the customer. Other tellers also handle the work in the same way.

Thus, the teller has finished the series of operations for the customer,
Guide the next customer to the counter and start the business in the same way.

Next, the operator sorts the slips received by the teller according to the types of slips, and then the items described in the slips are displayed on the terminal device 8
The keyboard 82 is used to sequentially input to the terminal device 8. The input information (hereinafter referred to as slip information) is stored in the terminal control device 84 and displayed on the display device 81.
Therefore, when the items described in one voucher are input, the display information displayed on the display device 81 is compared with the items described in the voucher, and then the transmission operation to the central computer 5 is performed.

Then, the slip information stored in the terminal control device 84 is taken out by the communication control device 9 and transmitted to the central computer 5 via the communication line 43. Then, the operator sequentially performs the input operation, the collation operation, and the transmission operation on other slips in the same manner.

On the other hand, the central computer 5 analyzes the slip information transmitted from the terminal device 8 via the communication control device 9 and determines the type of the slip. Then, information processing according to the type of slip and the slip information is performed. Next, this processing result is transmitted to the terminal device 8 via the communication control device 9. Further, the same processing is performed for other slip information that is sequentially transmitted. The terminal device 8 receives the processing result transmitted from the central computer 5, and prints it on the printer device 83. The print result by the printer device 83 is the final authentication for the input to the keyboard 82, and is treated as a copy in the bank.

Next, the operator submits this transmission copy and slip to the administrator.

The administrator collates the slip with the transmission copy, and if there is a mismatch or an unclear point, gives an appropriate instruction or inquiry to the operator or teller. Then, if the collation is confirmed, the slip and the transmission copy are returned to the operator.

When the slip and copy are returned to the operator, the operator totals the fees, fills in a ledger, etc., and then stores them in a storage box.
Store these slips and copies in 18.

[Problems to be solved by the invention]

In the above-mentioned conventional slip processing system, the operator inputs the items described in the slip by operating the keyboard of the terminal device. Therefore, there is a problem that an input error occurs.

In addition, transactions requiring administrator approval require censorship of the transaction information entered by the operator and the items on the slip, so a copy of the transaction information and a slip will be circulated from the operator to the officers. There was a problem in slip management and the operator was leaving the office.

Therefore, the object of the present invention is to prevent the complexity of the slip management by making the items on the slip mechanically read directly, storing the image information and transaction information thereof, and also allowing the administrator to retrieve them. , It is to provide a processing system capable of reducing the leaving of the operator.

[Means for solving problems]

Therefore, in order to solve the above problems, the present invention employs the following technical means.

In other words, in the slip processing system that inputs the information of the slip described and submitted by the customer into the terminal device and performs transaction processing based on the information input to this terminal device, the slip submitted by the customer is converted from code data and image data. Reading means 11 for reading as the image information, display means 16 for displaying the image information read by the reading means 11, and display means 16
Has an input means 17 for inputting correction information for correcting the image information displayed on the screen, and a printing means 14 for printing at least a series of processing numbers on the slip, and the terminal control device 3 is provided with the above-mentioned means through a line. Control means for transmitting image information
Corresponding to the above processing number, the counter operation device 1 having 15 and the transaction information including the read information, the correction information, the transaction processing result by the central computer and the censorship result transmitted from the above window operation device 1 In addition to having the storage device 31 for storing the data, the terminal control device 3 for exchanging data with the central computer, the input means 17 for inputting the processing number and the censorship result of the transaction information of the slip corresponding to the processing number, the storage device.
The display means 16 for displaying the information read out from 31 and the transaction information of the slip corresponding to the processing number inputted by the input means 17 are read out from the storage device 31 via the terminal control device 3 and the display is made. It is connected to the terminal control device 3 and has a control means 15 for displaying the censorship result on the display means 16 and inputting the censorship result from the input means 17 and transmitting the censorship result to the terminal control device 3. A device 2 for censorship work is provided.

[Action]

The teller operates the counter device 1, and the reading means 11 reads the information of the slip written by the customer as image information composed of code data and image data. Then, this image information is displayed on the display means 16 and, if necessary, correction information for correcting the displayed image information is input from the input means 17. After that, the control means 15 transmits the image information to the terminal control device 3 via the communication line.

On the other hand, in the terminal control device 3, the read information and the correction information sent from the control means 15 together with the processing number are stored in the storage device 31.
The transaction processing is performed by exchanging data with the central computer. Then, in the terminal control device 3, the processing result of the transaction processing by the central computer is stored in the storage device 31 in association with the processing number, and then the processing result is transmitted to the control means 15 and the printing means 14 causes the slip to be processed. Print the processing number on.

Now, for example, when the above correction is made, the teller requests the administrator to approve the transaction related to the above processing number. The administrator who receives the approval request operates the censorship device 2 and inputs the processing number from the input means 17. Then, this processing number is sent from the control means 15 to the terminal control device 3, while the terminal control device 3 searches the storage device 31 based on this processing number to display the transaction information of the slip on the display means 16. Then, when the administrator censors the display and inputs the censorship result from the input means 17, this censored information is transmitted to the terminal control device 3 via the control means 15 and registered to that effect.

Example of Invention

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram of a slip processing system when the slip processing system according to the present invention is applied to a bank.

In the figure, reference numeral 1 denotes a terminal device for tellers, and more specifically, an optical image reading device for optically reading items described in a slip. This optical image reader (hereinafter "Image OCR")
1) is composed of a plurality of devices as follows. Reference numeral 10 is a depositing / dispensing machine that automatically deposits and withdraws money. Reference numeral 11 is a reading section having a mechanism and a reading circuit for optically reading the items on the slip. The reading unit 11 is also equipped with an authentication printer 14. The authentication printer 14 prints a series of processing numbers and a processing result by the central computer 5 on the slip inserted in the reading unit 11. An image display 16 displays the information read by the reading unit 11 (hereinafter referred to as “image information”). The image information is composed of code data which is character information on the slip and image data which is image information. A keyboard 17 is connected to the image display 16 and is used as an operator console for the image OCR1. Reference numeral 15 is a controller of the image OCR1.

Reference numeral 2 denotes a terminal device for an administrator, which is composed of the image display device 16, the keyboard 17, the authentication printer 14, and the control device 15 described above.

Reference numeral 3 denotes a terminal control device, which performs input / output control of the image OCR1 and the terminal device 2, storage control of the storage device 31, and input / output control with the central computer 5. The terminal control device 3 extracts code data from the image information and stores the code data in the storage device 31. The code data is stored in the storage device 31 in a file structure.

A central computer 5 processes the information transmitted from the terminal control device 3 and returns the processing result again. Reference numeral 4 is a communication control device for controlling the reply and reception between the central computer 5 and the terminal control device 3. 43 is a communication line, 41 is a local communication line, and 42 is a line connection box.

Further, the dotted line shows the circulation route of the slip described by the customer, and the slip is stored in the storage box 18 at the end of the circulation. Since the operation of the image OCR1 is performed by the teller, there is no operator.

The operation and processing procedure of the slip processing system having the above configuration will be described with reference to the processing flows of FIGS. 2 and 3.

When the teller receives the slip, cash, etc. described by the customer, the teller confirms these. If there is no entry error in the slip description items, cash surplus or deficiency, etc., start the requested work from the customer. Then, the processing flow of FIG. 2 starts. The processing flow of FIG. 2 shows the response and operation of the slip processing system to the slip input processing by the teller via the image OCR1.

First, the teller inserts the slip into the reading unit 11 of the image OCR1. Then, the reading unit 11 reads the items described in the slip, converts it into image information, and outputs it to the control device 15. In addition, the teller puts the cash received from the customer into the depositing / dispensing machine 10. Then, the depositing / dispensing machine 10 calculates the total amount of cash and outputs the total amount to the control device 15 (1).

The control device 15 internally stores the image information and the total amount, and then outputs them to the image display 16. Then, the image display 16 displays the image of the slip and the total amount on the screen (2).

Next, the teller collates the image of the slip displayed on the image display 16 with the deposit amount and the slip (3). If a discrepancy is found, the keyboard 17 is operated to correct it (4). . Note that the cause of the inconsistency may be a reading error of the reading unit 11 based on the unclearness of the slip entry items by the customer.

Then, if the collation is confirmed, the keyboard 17 is operated to give the control device 15 a command to send the image information to the terminal control device 3. Further, the teller takes out the slip from the reading unit 11 and inserts it into the authentication printer 14. Then, the control device 15 transmits the image information and the correction information to the terminal control device 3 (5).

Therefore, when the terminal control device 3 receives the image information and the correction information (6), only the code data is extracted from the image information and stored in the storage device 31 together with the correction information. Also, a series of processing numbers are assigned to these pieces of information (7).
Next, the terminal control device 3 reads the code data from the storage device 31, adds a processing number, and transmits it to the central computer 5 via the communication control device 4 (8).

On the other hand, the central computer 5 analyzes the received code data,
Perform corresponding information processing. Then, a processing number is added to the processing result, and the result is returned to the terminal control device 3 via the communication control device 4 (9).

Then, the terminal control device 3 receives the processing result (1
0), and the processing number is stored in the storage device 31 (11). Next, the terminal control device 3 reads this processing result from the storage device 31 and sends it to the control device 15 of the image OCR1 (12).

When the control device 15 receives the processing result and the processing number (13), it outputs them to the authentication printer 14 and prints the processing number and the authentication print at a predetermined position of the slip already inserted (14). Further, if it is a transfer slip, the depositing / dispensing machine 10 discharges the change, and if it is a dispensing slip, the depositing / dispensing machine 10 discharges the dispensed money (14).

So the teller takes out the slip from the authentication printer 14,
Returns the customer's note amount voucher and cash discharged from the deposit / withdrawal machine 10. In addition, the teller stores the bank storage slip in the storage box.
Store in 18 (15).

With this, the job of the teller is completed, the next customer is guided to the window, and the above-mentioned job is started again.

However, for example, when the input item is corrected in step (4) of the above process, and the amount of money written on the slip is high, before the slip is stored in the storage box 18 in step (15), the administrator It is necessary to undergo censorship (verification, investigation). There, the teller asks the administrator to approve the transaction.
Then, the processing flow in FIG. 3 starts. The processing flow in FIG. 3 shows the response and operation of the slip processing system to the censorship processing by the administrator.

First, the administrator inputs the transaction number of the transaction requested for approval and the search command from the keyboard 17. Then, the processing number and the search command are transmitted from the control device 15 to the terminal control device 3 (16).

The terminal control device 3 retrieves the code data, the image data and the correction information by searching the storage device 31 on the basis of this processing number and returns them to the control device 15 (17).

Upon receiving the code data and the correction information (18), the control device 15 displays them on the image display 16.

Therefore, the administrator investigates the display items on the image display unit 16,
Match (19). In this investigation and verification, if no correction error or mismatch is found (20), censored information is entered from the keyboard (21). When this censored information is entered from the keyboard, this information will be sent to the controller 15
Is transmitted to the terminal control device 3 via. Then, the terminal control device 3 sets a censorship flag in the correction information in the storage device 31.

If a correction error or collation inconsistency is found in the investigation and collation (19) (20), the teller's series of slip input processing in FIG. 2 is canceled (23). This cancellation processing (23) is realized by the terminal controller 3 deleting the relevant information in the storage device 31 when the administrator inputs the processing number and the cancellation command from the keyboard 17. Then, the transaction related to the correction error is returned to the teller for investigation and re-entry.

When censored transmission (21) or cancellation processing (23) is completed,
The administrator returns to step (16) for censoring the next slip, and performs the terminal operation and processing similar to the above. As described above, in the present invention, the censorship work by the administrator is performed by investigating and collating the transaction data and the image data stored in the storage device 31. Moreover, the transactions subject to censorship are limited to, for example, those in which the teller has corrected the input items and those in large amount transactions, so the number of transactions requested to the administrator is reduced. This is because the present invention employs the image OCR1, so that input mistakes in slip entry items can be prevented as much as possible, and slips for which input items have not been corrected need not be censored by the administrator.

Therefore, it is not necessary to distribute the slip from the teller to the manager. Therefore, it is possible to eliminate the slip between the teller and the administrator.

Furthermore, since the processing result by the central computer 5 is authenticated and printed on the slip, it is not necessary to send a copy as in the conventional case, and the circulation within the bank is also eliminated. Therefore, the office work efficiency is improved.

〔The invention's effect〕

As described above, according to the present invention, the storage device stores the information described in the slip optically read by operating the counter service device 1 and the correction information for correcting the image information.
The information is stored in 31, and the stored information is searched by the administrator also by operating the censorship device 2 and displayed on the display means 16 so that the information can be censored.

As a result, the input operation is simplified and the slips are not circulated for censorship by the manager, so that the complexity of slip management and the occurrence of leaving the teller can be minimized.

Further, since the input operation is simple, the slip input process can be performed by the teller who is the person in charge of the window. Therefore, an operator who is in charge of the input work is unnecessary, and labor saving can be realized.

[Brief description of drawings]

FIG. 1 is a block diagram of an embodiment according to the present invention, FIG. 2 and FIG.
The figure shows the processing flow of the slip processing system shown in FIG.
The figure is a block diagram of the prior art. 1 ... Device for counter work 2 ... Device for censorship work 3 ... Terminal control device 11 ... Reading device 14 ... Printing device 15 ... Control device 16 ... Display device 17 ... Input device 31 ... Storage device

Front page continuation (72) Inventor Takaha Kinzo 1015 Kamiodanaka, Nakahara-ku, Kawasaki City, Kanagawa Prefecture, Fujitsu Limited (56) References Japanese Patent Laid-Open No. 59-133658 (JP, A) Actual Shou 53-18192 (JP, U) bit vol. 11 no. 34-41

Claims (1)

[Claims] 1. A slip processing system for inputting information of a slip written and submitted by a customer into a terminal device, and processing a transaction based on the information input to the terminal device. Reading means (11) for reading as image information consisting of image data, display means (16) for displaying the image information read by the reading means (11), and modifying the image information displayed on the display means (16) Input means (17) for inputting correction information for printing, and printing means (14) for printing at least a series of processing numbers on the slip, and transmitting the image information to the terminal control device (3) via a line A window service device (1) having a control means (15) for controlling, and read information transmitted from the window service device (1),
In addition to having a storage device (31) for storing transaction information including correction information, processing results of transaction processing by the central computer and censorship results in association with the above processing numbers, a terminal control device for exchanging data with the central computer ( 3), a processing number and an input means (17) for inputting a censorship result of transaction information of a slip corresponding to the processing number, a display means (16) for displaying the information read from the storage device (31), and the above. The transaction information of the slip corresponding to the processing number input by the input means (17) is transferred to the terminal control device (3).
Read out from the storage device (31) via the display unit (16) and display the result on the display unit (16). The censorship result is input from the input unit (17) and transmitted to the terminal control unit (3). Having control means (15) for controlling,
A slip processing system comprising: a censorship device (2) connected to a terminal control device (3).