JPH05324657A - Operation control system for event place - Google Patents

Abstract

PURPOSE:To improve the efficiency of operation in an operation management system for an event place for collecting and controlling information relating to the operation of the place of meeting where plural places of the events are provided. CONSTITUTION:In the place of the meeting where the plural places of the events 111 to 11L are provided, operation information collecting means 12 for collecting the information to show separately the operating state of the place of the event and transmitting it to a transmission line are provided on the events places 111 to 11L, and an operation control center 15 provided with a data base 13 for controlling the information collected by the operation information collecting means 12 by collecting it through the transmission line and an interface means 14 for interfacing the data base 13 and a radio channel, and portable terminals 161 to 16M which are given separately a unique identification number and are rented to each visitor of the place of the meeting, and make access to the data base 13 through the radio channel based on the identification number are provided.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an event site operation management system that collects and manages information relating to the operation of an event venue where a plurality of event sites are installed.

[0002]

2. Description of the Related Art In an amusement park or an exhibition hall where a large number of visitors gather, such as an amusement park or an exhibition hall, conventionally, a plurality of amusement parks or entertainment venues (hereinafter simply referred to as "event venues") installed in the venue. There is no comprehensive system for operation management, and the attendees make announcements and visually confirm the length of the queue at each event venue, and make a decision to appropriately modify the schedule for attending and visiting each event. , The organization and regulation of the visitors at each event venue were done by relying on human resources.

[0003]

By the way, in such a conventional operation method of an event venue, a large number of visitors concentrate on a limited time such as a holiday, so that each attendee has a different time. I had to wait in a long line for a long line before observing and participating in the event. Furthermore, when such waiting times are long, many visitors refrain from observing or participating in the desired event, and for this reason do not enter the large event hall during the busiest hours. There were many people.

It is an object of the present invention to provide an event site operation management system capable of improving the efficiency of operation of an event hall.

[0005]

FIG. 1 is a block diagram showing the principle of the invention described in claim 1. In FIG. The present invention is an event hall where a plurality of event venues 11 _{1 to} 11 _L are installed,
Each of the event venues 11 _{1 to} 11 _L is provided with operation information collecting means 12 for individually collecting information indicating the operation status of the event venue and sending it to the transmission line, and the information collected by the operation information collecting means 12 is transmitted to the transmission line. An operation management center 15 having a database 13 that is collected and managed via the Internet, an interface means 14 that interfaces the database 13 and a wireless line, and a unique identification number is individually assigned to each attendee at the event hall. Mobile terminals 16 _{1 to} 16 _M that are rented out and access the database 13 based on the identification number via a wireless line are provided.

FIG. 2 is a block diagram showing the principle of the invention described in claim 2. The present invention provides the event venue operation management system according to claim 1, wherein the database 13 includes:
For the event venues 11 _{1 to} 11 _L , the mobile terminal 1 includes means for managing the reservation of entry by registering the identification numbers given to the mobile terminals 16 _{1 to} 16 _M for each entry time zone.
From 6 _{1 to} 16 _M , of the event venues 11 _{1 to} 11 _L ,
It is characterized by including a reservation request means 21 for transmitting information including identification information of a desired event venue and an identification number to a wireless line and requesting a reservation from the database 13.

FIG. 3 is a block diagram showing the principle of the invention described in claim 3. In the event venue operation management system according to the present invention, the operation management center 15 indicates to a message to be transmitted to any of the mobile terminals 16 _{1 to} 16 _M the mobile terminal that is the destination of the message. The mobile terminal 16 _{1 to} 16 _M is provided with a message transmitting means 31 for adding identification information and transmitting the message to the wireless line, and selects the message received via the wireless line to the mobile terminals 16 _{1 to} 16 _M according to the identification information added to the message. It is characterized in that it is provided with a message output means 33 for outputting.

FIG. 4 is a block diagram showing the principle of the invention described in claim 4. The present invention provides the event venue operation management system according to claim 1, wherein the event venues 11 ₁ to 1
1 _L is equipped with an attendant notification means 41 that reads the identification number given to the portable terminal from the portable terminal lent to the attendant and sends it to the transmission line. The exiting person notification means 43 for reading the identification number given to the mobile terminal from the rented mobile terminal and notifying the operation management center 15 and the charge information corresponding to the identification number notified to the operation management center 15 are fetched. The operation management center 15 is provided with the charge information output means 45 for outputting.
For each identification number received in the database 13 via the transmission path, the identification notified by the leaving person notification means 43 includes means for accumulating the entrance fee of the event venue, which is the sender of the identification number, to obtain fee information. The fee information corresponding to the number is acquired from the database 13, and the fee information notifying means 47 for notifying the fee information to the fee information output means 45 is provided.

FIG. 5 shows the principle block of the invention according to claim 5.
FIG. The present invention provides the event meeting according to claim 1.
In the venue operation management system, a small zone system within the event venue
A wireless zone is created by the operation management center 15 and mobile
Terminal 16₁~ 16_MRelay station 51 connecting with₁~ 51_N
Equipped with a mobile terminal 16₁~ 16 _MIncludes the wireless zone transmission
Transmission system and relay station 51₁~ 51_NFormed by each
These multiple radios based on the number of radio zone configurations.
Detects which wireless zone is actually accessing within the zone
Wireless zone detection means 53 and a plurality in the event hall
Of wireless zones and wireless zone detection means 53
Based on the detected wireless zone and the mobile terminal in the event hall
Current position output means 5 for outputting information indicating the approximate end position
And 5 are provided.

[0010]

In the event venue operation management system according to claim 1, the database 13 of the operation management center 15 is collected by the operation information collecting means 12 individually provided in the event venues 11 _{1 to} 11 _L. The information indicating the operation status of is collected and managed via a transmission line. The mobile terminal lent to each attendee of the event hall accesses the above-mentioned database 13 via the wireless line and the interface means 14.

That is, since the information relating to the operational status of the event venues 11 _{1 to} 11 _L installed in the event hall is surely provided in almost real time through the above-mentioned portable terminal, the attendees can do this by It is possible to give a standard for optimizing the admission schedule to each event site based on the operation status of the event site provided by the event management center. It will be possible.

In the event site operation management system according to claim 2, the event site corresponding to the identification information received through the wireless line from the reservation requesting means 21 of the portable terminal lent to the visitor is the event site. By registering the identification number of the mobile terminal received together with the above-mentioned identification information for each entry time zone, the entry reservation of each event venue is managed.

That is, by accessing the database 13 from a mobile terminal via a wireless line, it is possible to make a reservation for a desired entrance venue registered in the database and update the reservation. It is no longer necessary to wait for a long time to enter each event venue like in the above, and it is possible to efficiently use many event venues and facilities installed in the event hall by using such waiting time. Become.

In the event venue operation management system according to claim 3, the message output means 33 of each mobile terminal is
Among the messages received from the message transmitting means 31 of the operation management center 15 via the wireless line, those selected based on the identification information of the mobile terminal individually added to these messages are output.

That is, since the message to the attendees is wirelessly transmitted to the portable terminal lent to the attendees and reliably output, the message service is efficiently provided to the attendees inside the event hall.

In the event venue operation management system according to the fourth aspect, the database 13 causes the admission fee of the event venue, which is the sender of the identification number, for each identification number sent from the attendant notification means 41 of each event venue. To obtain charge information. The evacuee notification means 43 reads the identification number given to the mobile terminal lent to the evacuee and notifies the operations management center 15 of the identification number. The charge information notifying means 47 acquires the charge information corresponding to the identification number notified in this way from the database 13 and notifies the charge information output means 45, and the charge information output means 45 outputs the charge information.

That is, since the entrance fee of the event venue where each attendee enters is accumulated by the database 13 for each identification number of the mobile terminal and output to the exit, it is arranged to pay the entrance fee for each event venue. It is possible to reliably perform the charge settlement without the labor and labor of the visitors.

In the event site operation management system according to the fifth aspect, the wireless zone detecting means 53 includes the relay station 51 ₁
The wireless zone that is actually accessing is detected based on the transmission method of the wireless zone of the small zone method formed in the exhibition hall by .about.51 _N and the configuration of these wireless zones. The present value output means 55 outputs information indicating the general position of the mobile terminal based on the location of the wireless zone thus detected in the event space.

That is, since the general position of the visitor in the event space is notified via the portable terminal lent to the visitor, the attendee can accurately grasp the relative positional relationship with respect to the desired event venue or facility. Can be made.

[0020]

Embodiments of the present invention will now be described in detail with reference to the drawings. FIG. 6 is a diagram showing an embodiment of the present invention.

In the figure, an entrance 61, an operation management center 62, event venues 63 _{1 to} 63 _l , a plurality of relay stations 64 ₁ to 64 _m, and an exit 65 are arranged in the event space. These relay stations form small zone type wireless zones in the event hall as shown by the dotted circles, and card-type portable terminals 66 carried by visitors are arranged in these wireless zones.

FIG. 7 is a diagram showing the configuration of the equipment installed at the entrance. In the figure, an entrance 61 is a terminal device 71 connected to the operation management center 62 via a wired transmission line or a wireless transmission line, a writing device 72 connected to the input / output of the terminal device 71, and a passage for guiding an attendant. composed of visitor sensor 73 ₁ which is disposed on the left and right inlets 73 _2, the storage rack for the inlet of the induction port of the outer matrix's sensor _{72d 3} and mobile terminal are arranged in a row in one ..

FIG. 8 is a diagram showing the configuration of the equipment installed in the operation management center. In the figure, the operation management center 6
2, the entrance 61, the event venues 63 _{1 to} 63 _l , and the relay station 6 via the plurality of terminal devices 81 _{1 to} 81 _M , respectively.
4 ₁ to 64 _m and exit port 66 connected to the line control unit 82 is arranged, the line control unit 82, the central processing unit 85 is connected to the external storage device 83 and output device 84.

FIG. 9 is a diagram showing the configuration of equipment installed in the event venue. In the figure, the event venue 63 ₁
˜63 _l are connected to the terminal devices 81 _{2 to} 81 of the operation management center 62 via wired transmission lines or wireless transmission lines, respectively.
A terminal device 91 connected to any _one of _{l + 1} and an information processing device 92 cascade-connected to the terminal device 91 are provided, and the input of the information processing device is an entrance sensor 93 and an exiting person. The sensor 94 and the line sensors 95 _{1 to} 95 _n are connected.

FIG. 10 is a diagram showing the configuration of the equipment installed in the relay station. In the figure, each of the relay stations 64 ₁ to 64 _m is connected to any _one of the terminal devices 81 _{l + 2 to} 81 _M-1 of the operation management center 62 via a wired transmission line or a wireless transmission line. Terminal device 101, signal processing device 102 connected in cascade, modem 103, and radio section 1
04 and antenna 105 are provided.

FIG. 11 is a diagram showing the configuration of the equipment installed at the exit. In the figure, at the exit 66, a terminal device 111 connected to the terminal device 81 _M of the operation management center 62 via a wired transmission line or a wireless transmission line, a reading device 112 connected to the input / output of the terminal device, The exit device sensors 114 ₁ and 114 ₂ provided at the left and right of the exit of the passage leading the exit are connected to the charge adjustment device 113.

FIG. 12 is a diagram showing the structure of the portable terminal. In the figure, a mobile terminal 65 includes relay stations 64 ₁ to 64.
Antenna 12 to access the wireless zone formed by _m
1, a transmission / reception unit 122 connected in series to the antenna, a modem 123, an information processing unit 124, a display unit 125 connected to the input / output of the information processing unit, an input unit 126, a buzzer 1
27 and the A / D conversion unit 1 arranged between the reception electric field level output of the transmission / reception unit 122 and the input of the information processing unit 124.
28. In addition, such a portable terminal is housed in a card-type package while being lightweight and compact due to high-density mounting, and driving power is supplied by an internal battery.

FIG. 13 is an operation flow chart of the entrance. FIG. 14 is an operation flowchart of the operation center. FIG. 15 is an operation flowchart of the event venue.

FIG. 16 is an operation flowchart of the relay station. FIG. 17 is an operation flowchart of the exit.
FIG. 18 is an operation flowchart of the mobile terminal.

The basic operation of each part in this embodiment will be described below with reference to FIGS. Entrance 61
Then, the terminal device 71 detects the number of visitors to the event hall via the visitors sensors 73 ₁ and 73 ₂ and waits formed in front of the entrance via the queue sensors 74 ₁ to 74 _3. Detect the size of a matrix. Here, the visitor sensors 73 ₁ , 7
3 ₂ detects that the light beam formed between the pair of sensors is blocked by the visitor using the photoelectric conversion element, and the line-up sensors 74 ₁ to 74 ₃ are lined up in front of the entrance. A light ray is emitted to a person's row, and reflected light corresponding to the light ray is detected by using a photoelectric conversion element. On the other hand, the writing device 72
Writes the unique identification number given by the terminal device 71 into the built-in memory of the portable terminal connected to the device and sequentially outputs the identification number. The mobile terminals to which the identification numbers are added in this manner are arranged on the above-mentioned management shelf and rented to each visitor one by one (FIG. 13 (1)).

On the other hand, in the operation management center 62, the central processing unit 85 sends an information sending request to the entrance 61 via the line control unit 82 and the terminal unit 81 ₁ (FIG. 14).
(1)). When the terminal device 71 receives such a request at the entrance 61, the identification number given to the mobile terminal is sent to the operation management center 62 in addition to the information indicating the number of visitors and the size of the queue described above. (FIG. 13 (2)). The operation management center 62 updates the database on the external storage device 83 corresponding to the information thus received (FIG. 14 (2)).

At each event venue, a terminal device 91
Reads the identification number given to the terminal from the portable terminal individually carried by the attendees of the event site via the attendee sensor 93 to detect the number of attendees. The number of people leaving the event venue is detected, and the size of the queue formed near the entrance of the event venue is detected via the queue sensors 95 _{1 to} 95 _n (FIG. 15 (1)). Here, leaving's configuration of the sensor 94 is similar to that visitor sensor 73 _1, 73 ₂ described above, the matrix's sensors 95 ₁ to 95 _n matrix have configurations of the above-described sensors 7
The same as 4 ₁ to 74 ₃ . The terminal device 91 calculates the expected waiting time based on the information thus obtained and the average admission time of the corresponding event venue.

In the operation management center 62, the central processing unit 8
5 sends information transmission requests to the individual event venues in a predetermined order via the line control device 82 and one of the terminal devices 81 _{2 to} 81 _{l + 1} (FIG. 14 (3)). Upon receiving such a request, the terminal device 91 at each event venue follows the frame structure shown in FIG.
The number of visitors, the number of exiters, the expected waiting time, and the identification number read from the portable terminal carried by the attendant are sent to 2 (FIG. 15 (2)). In the operation management center 62, based on the information thus received, the external storage device 8
The database set to 3 is updated (FIG. 14 (4)).

Furthermore, at the exit 66, the terminal device 111
However, the exit sensor 114₁, 114 ₂Through the event hall
Detect the number of people leaving from. At the operation management center 62
Is the central processing unit 85, the line control unit 82 and the terminal unit.
81_MAn information transmission request is transmitted to the exit 66 via
(FIG. 14 (5)). At the exit 66, the terminal device 111
When receiving a request such as
The information is sent to the operation management center 62. Operations management center
At 62, based on the information thus received,
Updates the database set in the partial storage device 83
(FIG. 14 (6)).

In addition, the relay stations 64 ₁ to 64 _m are provided in FIG.
, "1" to "5", one of the five time slots is individually assigned. In these relay stations, the transmission power of the wireless unit 104 is set to a small value similarly to the opposing mobile terminal 65, and it is possible to avoid interference with other wireless zones to which the same time slot is allocated in the transmission power. , Form a wireless zone on the cell that is placed within the event space at intervals of several hundred meters.

On the other hand, the operation management center 62 sends a synchronization signal synchronized with the frame formed by the above-mentioned five time slots to all the relay stations (FIG. 14 (7)). The signal processing device 102 of each relay station recognizes the position of the time slot of its own station on the time axis based on such a synchronization signal via the terminal device 101, and in that time slot, the modem 103, the radio unit 104, and Accessing through the antenna 105, various information is transmitted / received facing the portable terminal 65.

In the portable terminal 65, for example, as shown in FIG. 20, when it is located at the overlap point of the wireless zone formed by the relay stations 64 _A , 64 _B and 64 _C , the information processing section 124 As indicated by a thick solid line 21 in FIG. 21, a reception operation is performed in a time slot corresponding to each zone via the antenna 121, the transmission / reception unit 122, and the modem 123.
The reception electric field levels of these time slots are fetched from the transmission / reception unit 122 via the A / D conversion unit 128. Further, the information processing unit 124 compares the received electric field levels of these time slots and holds the time slot having the maximum level (or the identification number of the relay station corresponding to the time slot) on the memory. The mobile terminal 65 is
Information is transmitted / received to / from the opposite relay station via the determined time slot until the visitor carrying the mobile terminal escapes from the above-mentioned overlap point.

In this way, the portable terminal 65, which has obtained the time slot corresponding to the wireless zone in which the own station is located,
When a command is given from the input unit 126 in response to an operation performed by a visitor, the information processing unit 124 analyzes the command and fetches further necessary information according to the result of the analysis (Fig. 18 (1)). Further, the information processing unit 124 generates transmission information having the frame structure shown in FIG. 22 according to these pieces of information, and MSK is generated by the transmission information.
The modulated carrier signal is transmitted to the relay station via the modem 123 of the modulation method (FIG. 18 (2)).

On the other hand, in the relay station, the signal processing device 102
16 demodulates the above-mentioned carrier signal via the modem 103 and takes in the transmission information obtained as a result of the demodulation (FIG. 16).
(1)). Further, the signal processing device 102 analyzes such transmission information, generates an answerback signal according to the analysis result, and transmits the answerback signal to the mobile terminal 65 (FIG. 16 (2)).

In the mobile terminal 65, the information processing section 124
When such an answerback signal is received, it recognizes that the transmission information described above has been accepted by the relay station, and waits for the processing result of the command included in the transmission information to be received from the relay station (see FIG. )).

In the relay station, the signal processing device 102 registers the received transmission information in the queue of unprocessed information when transmitting the answerback signal, and sequentially processes the unprocessed information according to the queue (FIG. 16 (3)), the form of the processing differs depending on the content of each unprocessed information, and for example, the processing that can be processed in the own station is processed as it is.

However, if the relay station cannot process it in its own station, the relay station transfers it to the operation management center 62 via the terminal device 101 (FIG. 16 (4)). The transfer of such unprocessed information requires that the central processing unit 85 of the operation management center 62 transmits the information for the operation management center 62 to each relay station via the line control device 82 and the terminal device, In response to the request, the signal processing device 10 of the relay station
2 is performed by the polling method in which the transfer start timing is obtained.

In the operation management center 62, the central processing unit 8
5 retrieves the unprocessed information thus transferred from each relay station, and updates the contents of the database registered in the external storage device 83 based on the identification number of the mobile terminal and the like included in the information ( FIG. 14 (9)). Further, the central processing unit 85 sequentially performs processing according to the command included in such unprocessed information, and as to the information to be transmitted to the relay station or the mobile terminal as a result of the processing, FIG.
The frame structure shown in FIG. 2 is transmitted to the relay station via the line control device 82 and the terminal devices 81 _{l + 2 to} 81 _M-1 .

In the relay station, the signal processing device 102 fetches the information thus transmitted from the operation management center 62 via the terminal device 101, and according to the contents of the receiving station field of the frame shown in FIG. Determine if the information should be processed at your station. The signal processing device 102 is
Information that should be processed within the own station is promptly processed, but other information is transferred to the mobile terminal indicated by the contents of the identification number field of the mobile terminal on the frame described above (FIG. 16 (5)). ).

In the portable terminal which has received the information from the relay station in this way, the information processing section 124 sends an answer back signal to the relay station when judging the authenticity of the information, and responds to the content of the information. Processing is performed (FIG. 18 (4)). The details of the processing performed by the information processing unit 124 in this manner will be described later, but the result of the processing is output to the display unit 125 and the buzzer 127. Further, when the signal processing device 102 of the relay station receives the answerback signal described above,
Recognizing that the transmitted information has been successfully received by the mobile terminal, the above-described series of operations is repeated.

As described above, in this embodiment, the information related to the operation from the entrance and exit of the event hall and each event venue is collectively collected in the operation management center to form a database,
Since the database can be accessed from the mobile terminal lent to the visitors via the wireless line, the operating efficiency of each event venue can be improved and the operating status can be reliably grasped at the entire event site. Can reliably and efficiently provide useful information for attending and visiting each event.

Hereinafter, "display of congestion status of event venue", "event reservation", "message service",
The operation of this embodiment in the cases of "billing", "display of current position", and "display of event summary" will be described.

In the operation of displaying the congestion status of the event venue on the display unit 125 of the portable terminal 65, the operation management center 62
The central processing unit 85 of FIG. 2 correlates with the event number indicating the event venue from the event venues 63 _{1 to} 63 _l .
The expected waiting time received by the frame structure shown in 2 is registered in the database.

In the portable terminal 65 lent to the visitors at the entrance 61, the information indicating the outline of all the event venues in the event space is associated with the identification information of each event venue in the memory of the information processing unit 124 in advance. Written. Information processing unit 1
When the 24 analyzes the command given from the input unit 126 according to the operation performed by the attendee and recognizes the identification information of the event venue where the congestion situation should be displayed, the identification information described above in the event number field shown in FIG. Is set, and a frame configured by setting a number (= 0) indicating an inquiry about the congestion status in the mode number field is transmitted to the operation management center 62.

The operation management center 62 receives such a frame, analyzes its content, and searches the database based on the content of the event number field (see FIG.
1)), the latest expected waiting time of the corresponding event venue is acquired, set in the expected waiting time field of the frame shown in FIG. 23, and transmitted to the mobile terminal 65 (FIG. 14 (12)).

In the mobile terminal 65, the information processing section 124
The expected waiting time received from the operation management center 62 is fetched, and the expected time of admission is calculated based on the value. Further, the information processing unit 124 extracts a predetermined item of the corresponding event venue from the information indicating the outline of the event venue previously written in the memory, and edits it together with the above-described estimated waiting time and estimated time. Figure 24 (a)
As shown in, the display unit 125 displays the congestion status of the desired event venue.

Note that, for example, as shown in FIG. 24 (b), in the case of displaying a list of congestion statuses of a plurality of event venues,
It is possible to realize by repeating the above-mentioned operation for each event venue, but is not limited to such a method,
For example, by adopting the transmission method in which the related fields of the frame formats shown in FIGS. 22 and 23 are expanded,
In addition, a method may be adopted in which the central processing unit 85 of the operation management center 62 and the information processing unit 124 of the mobile terminal 65 collectively perform processing on a plurality of event venues.

As described above, the information indicating the expected waiting time that is updated every moment according to the congestion situation at each event venue is as follows:
The mobile terminal 6 registered in the database of the operation management center 62 and lent to the visitor at the request of the visitor
Since it is wirelessly transmitted to the client 5, it is possible to surely notify the attendees of the congestion situation of each event venue in almost real time.

The configuration and operation of the above-described embodiment correspond to the invention described in claim 1. Regarding the correspondence with the block diagram shown in FIG. 1, the event venues 63 _{1 to} 63 _l
Corresponds to the event venues 11 _{1 to} 11 _L , and the terminal device 9
1, the information processing device 92, the entrance sensor 93, the exit sensor 94 and the procession sensors 95 _{1 to} 95 _n correspond to the operation information collecting means 12, and the external storage device 83 and the central processing unit 85 correspond to the database 13. , Line controller 8
2 and the terminal devices 81 _{l + 2 to} 81 _M-1 correspond to the interface means 14, the operation management center 62 corresponds to the operation management center 15, and the mobile terminal 65 corresponds to the mobile terminals 16 _{1 to} 16.
Corresponds to _M.

The operation of each unit when a desired event is reserved through the portable terminal will be described below. In the mobile terminal 65, when the information processing unit 124 analyzes the information provided from the input unit 126 according to the operation performed by the attendee and recognizes the identification information of the event venue to be reserved and the desired reservation time, the information is stored in the memory in advance. The displayed information shown in FIG. 25 (a) is obtained by searching the written information indicating the outline of each event venue corresponding to the identification information and performing a predetermined editing process on the information obtained by the search. Is generated and output to the display unit 125. Such display information includes a message confirming the reservation intention to the visitors,
The information processing unit 124 continues or interrupts the reservation process according to the information given from the input unit 126 according to the operation performed by the attendant in response to the message. Although the above-mentioned display information includes the waiting time, the content is transmitted from the operation management center 62 prior to the reservation.

When continuing the reservation process, the information processing unit 124 sets the identification information of the event site to be reserved in the event number field and the number indicating the reservation request in the mode number field in the frame shown in FIG. (=
1) is set, a desired reservation time is set in the reservation time field, and it is transmitted to the operation management center 62.

In the operation management center 62, the central processing unit 8
When receiving the reservation request indicated by such a frame, 5 refers to the database based on the event number (Fig. 14 (13)), and after the admissible time calculated from the expected waiting time of the corresponding event venue. If the desired reservation time is set as the time of, the reservation time is determined as the reservation time (FIG. 14 (14)), and together with the time, a unique reservation number indicating the order of reservation and a mobile terminal identification number field. The contents of and are registered in the database (FIG. 14 (15)). However, when the desired reservation time is set before the above-described admission time, the central processing unit 85 sets the admission time as the determined reservation time (FIG. 14 (14)), and together with the time. The unique reservation number indicating the order of reservation and the content of the identification number field of the mobile terminal are registered in the database (FIG. 14 (15)). Further, the central processing unit 85 sets the determined reservation time and the reservation number described above in the corresponding fields of the frame shown in FIG. 23 and transmits them to the portable terminal 65 (FIG. 14 (16)), and the determined reservation time. A timer indicating a time preceding by a predetermined time is connected to a timer queue set in the system.

In the mobile terminal 65, the information processing section 124
The display unit 1 receives the determined reservation time and reservation number described above.
25 is output as the display information shown in FIG. In the portable terminal 65 which has completed the reservation of the desired event venue in this way, when the visitor performs an operation for requesting confirmation of the reservation, the information processing unit 124 causes the input unit 12 to respond to the operation.
The identification information of the event venue where the reservation should be confirmed is acquired from the information given from No. 6, and the information is set in the event number field of the frame shown in FIG. 22, and the number indicating the reservation confirmation request in the mode number field (= 2) is set and transmitted to the operation management center 62.

In the operation management center 62, the central processing unit 8
When receiving the reservation confirmation request shown in such a frame, 5 accesses the database based on the event number, and the corresponding mobile terminal is registered in the timer queue already registered in the corresponding event venue. Determine whether or not. When the mobile terminal is registered in the timer queue, the central processing unit 85 reads out the determined reservation time and the reservation number assigned corresponding to this from the database, and in the case of the reservation described in detail. Similarly, it transmits to the portable terminal 65.

In the mobile terminal 65, the information processing section 124
The determined reservation time and reservation number are fetched and output to the display unit 125 as the display information shown in FIG. 25 (c). Regarding the event venue name (exhibition company name) output at the left end of such a display screen, the information processing unit 12
4 obtains by editing the information obtained by the search by retrieving the relevant one from the information indicating the outline of each event venue written in advance in the memory.

Further, FIG. 25 (c) shows the result of confirmation of reservations for a plurality of event venues. Regarding the method of confirming a reservation for such a plurality of event venues, the above-mentioned single confirmation is performed. It is possible to realize the operation of confirming the reservation for the event venue by repeating it for each event venue, but the present invention is not limited to this method, and for example, transmission is performed by expanding the relevant fields of the frame formats shown in FIGS. 22 and 23. The system is adopted, and the central processing unit 85 and the portable terminal 65 of the operation management center 62 are adopted.
The information processing unit 124 may perform a batch process for a plurality of event venues.

Further, in the portable terminal 65 which has completed the reservation of the desired event venue, when the visitor performs an operation requesting to cancel the reservation of the event venue already reserved, the information processing unit 124 causes the information processing unit 124 to perform the operation shown in FIG. ),
The event venues that have already been registered, their reservation numbers, the determined reservation time, and the time difference between the time and the current time are displayed in a list on the display unit 125, and the event venue where the reservation should be canceled is selected. The information displayed in a list as described above can be obtained by inquiring the operation management center, but the information managed by the information processing unit 124 of the mobile terminal 65 is stored at the time of reservation completion and the contents of the memory are stored. The method obtained by reference may be adopted.

When the attendee performs an operation of selecting an event venue for which the reservation is to be canceled, the information processing unit 124 identifies the event venue for which the reservation should be canceled from the information provided from the input unit 126 according to the operation. 22 and sets the information in the event number field of the frame shown in FIG. 22, and sets the number (= 3) indicating the reservation cancellation request in the mode number field to set the operation management center 62.
Send to.

In the operation management center 62, the central processing unit 8
When receiving the reservation cancellation request shown in such a frame, 5 accesses the database based on the event number and registers information about the timer connected to the timer queue and the corresponding mobile terminal for the corresponding event venue. And are deleted. Further, the central processing unit 85
Upon completion of such a reservation cancellation process, generates a reservation cancellation completion notification in which the reservation number of the canceled reservation is set in the reservation number field of the frame shown in FIG. 23 and sends it to the mobile terminal 65.

In the mobile terminal 65, the information processing section 124
Upon receiving such a notification, the display of the reservation corresponding to the reservation number included in the notification is deleted from the display screen of the display unit 125.

On the other hand, in the operation management center 62, the central processing unit 85 monitors the time values of the individual timers connected to the timer queue for the reservations of all the event venues at regular intervals (see FIG. )), For example, when the time registered in the timer corresponding to the reservation of the mobile terminal 65 arrives,
The timer is removed from the timer queue, and reservation time notification information in which the reservation number corresponding to the reservation number field of the frame shown in FIG. 23 is set is generated and sent to the portable terminal 65 (FIG. 14 (18)). In the mobile terminal 65, when the information processing unit 124 receives such information, as shown in FIG. 25 (e), the reservation number included in the information, the information about the event site of the reservation corresponding to the reservation number, and the reservation The time and the current time are output to the display unit 125, and the buzzer 1
Sounds 27 intermittently to notify the visitors that the reservation time is approaching.

As described above, based on the contents of the database provided in the operation management center, the portable terminal rented to the attendee for the reservation of the admission, cancellation of the reservation, confirmation and notification of the reserved time regarding the desired event site is provided. Since it will be held securely through the event, reservations can be entered at each event site, which reduces the number of visitors waiting for a long time before entering the venue as in the past and improves the operating efficiency of the venue.

The configuration and operation of the above-described embodiment correspond to the invention described in claim 2, and regarding the correspondence with the block diagram shown in FIG. 2, the information processing section 124 and the display section 1
25, the input unit 126 and the buzzer 127 correspond to the reservation requesting means 21.

The operation of each part when transmitting a message to a visitor in the event hall will be described below. Operations management center 62
Then, the central processing unit 85 determines the correspondence between the name (name) of the visitor and the identification number given to the loaned mobile terminal for the visitor who has offered the message service at the time of entry. Input from and manage as part of the database. Further, the central processing unit 85
Via the input / output device 84, the man-machine interface process for surely inputting a message to the visitors in the exhibition space in a fixed format including the contents of the message, the sender and the identification information of the attendant to be transmitted. Do it. When the central processing unit 85 determines that the message thus input is for a visitor who has previously offered a message service, the central processing unit 85 registers the message in the external storage device 83 as unprocessed information. The central processing unit 85 retrieves such unprocessed information at a predetermined timing and simultaneously transmits it to all mobile terminals in the event hall via all relay stations (FIG. 14 (19)).

In the mobile terminal 65, the information processing section 124
When such a message is received, it is determined from the identification information of the mobile terminal included in the content whether or not the message is for the own station, and when it is recognized that the message for the own station is received, the content of the message is changed to that shown in FIG. Is displayed on the display unit 125 and the buzzer 127 is sounded to notify the visitors.

Therefore, the message to the visitors in the event hall is surely and efficiently transmitted, and there is no uncertainty because the attendee misses the message unlike the conventional method of transmitting the message by the announcement.

The configuration and operation of the above-described embodiment correspond to the invention described in claim 3, and regarding the correspondence with the block diagram shown in FIG. 3, the external storage device 83, the input / output device 84 and the central processing are shown. The device 85 is the message transmitting means 3
1, the information processing unit 124, the display unit 125, and the buzzer 127 correspond to the message output unit 33.

The operation of each unit when charging the exiting person will be described below. At the entrance 61, a mobile terminal is lent to the visitor in exchange for paying a predetermined regulation fee. The terminal device 71 transmits the identification number assigned to the above-mentioned mobile terminal in response to a request from the operation management center 62.

At the operation management center 62, the admission fee for each event venue installed in advance in the event hall is registered in the database, and the central processing unit 85 uses the above-mentioned prescribed fee as the billing information for each identification number. Set the indicated value and manage it on the database.

At each event venue, when the information processing device 92 reads the identification number given to the portable terminal carried by the visitor from the portable terminal carried by the visitor sensor 93, the identification number is displayed in the frame shown in FIG. In the identification number field of the mobile terminal, and in the event number field of the frame, a number for identifying the event venue is set and transmitted to the operation management center 62.

Central processing unit 85 of operation management center 62
Subtracts the entrance fee of the event venue corresponding to the event number on the same frame from the charging information corresponding to the identification number of the mobile terminal included in such a frame. Since such processing is repeated each time an individual visitor enters each event site in the event hall, the remaining amount of the regulated fee paid by each attendee is recorded in the above-mentioned billing information.

On the other hand, at the exit 66, the reading device 11
2 reads the identification number given to the mobile terminal from the mobile terminal carried by the person who is going to leave, and the mobile terminal 111 takes in the identification number and operates the operation management center 62.
Send to.

In the operation management center 62, the central processing unit 8
5 refers to the charging information corresponding to such an identification number and transmits it to the exit 66. At the exit 66, the terminal device 1
The charge settlement device 1 receives the billing information and receives the billing information.
By displaying in 13, the exit person and the staff at the exit are notified of the amount to be paid.

As described above, since the entrance fee of each event venue used by the attendees in the event venue is centrally managed by the operation management center 62, and the attendee does not have to pay the entrance fee for each event venue, the event The number of personnel to be allocated to each event venue to collect the entrance fee is reduced in the entire venue, and each attendee can be released from the complexity of paying a fee for each event venue, and can enter each event venue smoothly. You can

Although the above-mentioned billing process employs a method of adjusting the difference between the fixed fee paid at the time of entry and the fixed fee at the time of exit, the present invention is not limited to such a billing method. For example, the amount of the regulated fee can be variably set by transmitting information indicating the amount from the entrance to the operation management center and registering it as billing information, or abolishing the prescribed fee at the time of entry and leaving all fees at the time of exit. May be adopted, or the service class given to each mobile terminal (visitor) may be added to the billing information, and the charge may be discounted or made free based on the service class.

Further, in the above-mentioned billing process, even if the amount of the regulated fee paid at the time of entry is exceeded, the use of the event site in the event site is allowed and the fee is paid at the time of exit. However, the present invention is not limited to such a billing method, and for example, when the central processing unit 85 of the operation management center 62 updates the billing information, it is determined whether or not it is possible to pay within the range of the balance of the prescribed fee, and By notifying the relevant event venue when the payment cannot be made, the information processing device 92 at the event venue emits a warning sound to the visitors or closes the entrance gate to regulate the entrance. May be.

The configuration and operation of the above-described embodiment correspond to the invention described in claim 4, and regarding the correspondence with the block diagram shown in FIG. 4, the visitor sensor 93, the information processing unit 92, and the terminal device are shown. Reference numeral 91 corresponds to the visitor notification means 41, the reading device 112 and the terminal device 111 correspond to the exit person notification means 43, the terminal device 111 and the charge adjustment device 113 correspond to the charge information output means 45, and the central processing unit 85. Corresponds to the charge information notifying means 47.

The operation of each part when displaying the present position of a visitor in the event hall on the portable terminal carried by the attendee will be described below. In the mobile terminal, the information processing unit 124
The image information indicating the position in the event space corresponding to the identification number of the block dividing the event space in advance is stored in the memory of each relay station, and the identification number of the block in which the own station is arranged in the signal processing device 102 is stored in advance in each relay station. Is stored.

In the mobile terminal, when the information processing unit 124 recognizes the request to display the current position of the own station in accordance with the information given from the input unit 126 according to the operation performed by the visitor, the frame shown in FIG. The mobile terminal identification number field is set to the identification number of its own station, and the mode number field is set to the number indicating the above-mentioned request and transmitted to the relay station.

In the relay station that has received such a frame, the signal processing device 102 sets the identification number of the block in which the station is located in the venue position field of the frame shown in FIG. The identification information of the mobile terminal is set and transmitted.

In the portable terminal receiving such a frame, the information processing section 124 retrieves image information indicating the position in the event space corresponding to the contents of the venue position field from the above-mentioned image information, and, for example, FIG. As shown in a), the display unit 125 displays the approximate position of the portable terminal (visitor) in the event space with a star.

In the portable terminal, the information of the location of the venue is held as a part of the information showing the outline of all the event venues in the event space in the memory of the information processing unit 124. The information processing unit 124 displays the information indicating the desired event venue at the time of the operation of requesting the display of the current position described above.
When input from 6, the block indicating the position of the event venue is obtained, and the current position described above together with the block is displayed on the display unit 125, as shown in FIG.
Output to.

Therefore, the visitor can efficiently grasp the relative position with respect to the dining room, the shop, the public telephone and other facilities installed in the event space and the desired event venue. The configuration and operation of the above-described embodiment are defined in claim 5.
Corresponds to the invention described, the correspondence relation between the block diagram shown in FIG. 5, the relay station 64 ₁ to 64 _m is the relay station 51 ₁
~ 51 _N , the information processing unit 124 and the A / D conversion unit 128 correspond to the wireless zone detection unit 53, and the information processing unit 124 and the display unit 125 correspond to the current position output unit 55.

In each of the above-mentioned embodiments, a plurality of relay stations are arranged in the event hall to form a wireless zone of the small zone system, and the operation management center 62 is operated through the wireless zone.
The wireless transmission path between the mobile terminal and each mobile terminal is set. However, in the operation of the embodiment corresponding to the invention described in any one of claims 1 to 4, the wireless zone is not limited to such a wireless zone. The management center 62 may be provided with a single wireless base station to form a large zone wireless zone.

In the present invention, the operation management center 62,
Regarding the function allocation and system configuration of the event venues 63 _{1 to} 63 _l , the relay stations 64 ₁ to 64 _m and each mobile terminal,
The present invention is not limited to those shown in the above-mentioned embodiments, and may be determined according to the scale of the event venue, the contents of the database to be managed by the operation management center 62, the frequency of carrying services according to the contents, and the like. The entrance, relay station, and exit may be degenerated from the operation management center, or the identification number given to the mobile terminal may be fixedly set by hardware.

[0091]

As described above, according to the present invention, the operation management center is used for the operation status of each event site, the entrance reservation, the charge information for each identification number of the mobile terminal lent to the visitor, and other operations in the event site. We will establish a database that systematically manages related information, and access that database from each event venue or exit via a predetermined transmission path,
Furthermore, each mobile terminal is accessed via a wireless line.

That is, the reservation system is applied to the entrance of each event venue, and the randomly distributed entrances are given the criteria and information for optimally setting the entrance schedule, and the labor and the labor of the attendees are increased. Since you can check the price adjustment and grasp the operation status of individual event venues by omitting the and, the quality of service for visitors is improved, and compared to the conventional operation method that relied on human resources for the entire event hall. Efficiency is greatly increased.

[Brief description of drawings]

FIG. 1 is a principle block diagram of the invention according to claim 1.

FIG. 2 is a principle block diagram of the invention described in claim 2.

FIG. 3 is a principle block diagram of the invention according to claim 3;

FIG. 4 is a principle block diagram of the invention according to claim 4;

FIG. 5 is a principle block diagram of the invention according to claim 5;

FIG. 6 is a diagram showing an embodiment of the present invention.

FIG. 7 is a diagram showing a configuration of a device installed at an entrance.

FIG. 8 is a diagram showing a configuration of devices installed in an operation management center.

FIG. 9 is a diagram showing a configuration of devices installed in an event venue.

FIG. 10 is a diagram showing a configuration of devices installed in a relay station.

FIG. 11 is a diagram showing a configuration of a device installed at an exit.

FIG. 12 is a diagram showing a configuration of a mobile terminal.

FIG. 13 is an operation flowchart of an entrance.

FIG. 14 is an operation flowchart of the operation management center.

FIG. 15 is an operation flowchart of an event venue.

FIG. 16 is an operation flowchart of the relay station.

FIG. 17 is an operation flowchart of an exit.

FIG. 18 is an operation flowchart of the mobile terminal.

FIG. 19 is a diagram showing a frame transmitted and received between the operation management center and the event venue.

FIG. 20 is a diagram showing a configuration of a wireless zone formed by a relay station.

FIG. 21 is a diagram illustrating a relay station search operation in the mobile terminal.

FIG. 22 is a diagram showing a frame transmitted from the mobile terminal to the operation management center.

FIG. 23 is a diagram showing a frame transmitted from the operation management center to a mobile terminal.

FIG. 24 is a diagram showing a display example of congestion status of an event venue.

FIG. 25 is a diagram showing an example of a display corresponding to a reservation of an event venue.

FIG. 26 is a diagram showing an example of display of a message service.

FIG. 27 is a diagram showing an example of display of a current location.

[Explanation of symbols]

 11 Event venue 12 Operation information collection means 13 Database 14 Interface means 15,62 Operation management center 16,65 Mobile terminal 21 Reservation request means 31 Message transmission means 33 Message output means 41 Visitor notification means 43 Exiter notification means 45 Charge information output Means 47 Charge information notifying means 51,64 Relay station 53 Wireless zone detecting means 55 Current position output means 61 Entrance 63 Event venue 66 Exit 71,81,91,101,111 Terminal device 72 Writing device 73,93 Visitor sensor 74,95 queue sensor 82 line control device 83 external storage device 84 input / output device 85 central processing device 92 information processing device 94,114 exit sensor 102 signal processing device 103,123 modem 104 wireless unit 105,121 antenna 1 2 reader 113 Rate settlement device 122 transceiver 124 information processing unit 125 display unit 126 input unit 127 buzzer 128 A / D converter unit

Claims (5)

[Claims] 1. A plurality of event venues (11 _{1 to} 11 _L )
In the event hall where is installed, each of the event venues (11 _{1 to} 11 _L ) is provided with an operation information collecting means (12) that individually collects information indicating the operation status of the event venue and sends it to the transmission line. A database (1) for collecting and managing the information collected by the operation information collecting means (12) via the transmission path.
3), an operation management center (15) having the database (13) and an interface means (14) for interfacing with a wireless line, and each attendee of the event hall with a unique identification number event venue management system characterized by comprising loaned, the mobile terminal (16 ₁ ~ 16 _M) for accessing said database (13) based on the identification number through the wireless line to the. 2. The event venue operation management system according to claim 1, wherein the database (13) includes event venues (11 ₁ to 1).
1 _L ), a mobile terminal (16 _L )
Comprises means for managing the ₁ ~ 16 _M) admission to register the assigned identification number to the reservation, the mobile terminal (16 ₁ ~ 16 _M), the event site (11
_{1 to} 11 _L ), a reservation requesting means (21) for transmitting information including identification information of a desired event venue and the identification number to a wireless line and requesting the reservation to the database (13) An event venue operation management system characterized by that. 3. A event venue management system of claim 1, the management center (15), the mobile terminal (16 ₁ to 16
Message transmission means (31) for adding identification information indicating a mobile terminal which is the destination of the message to a message to be transmitted to any one of _M ) and transmitting the message to the wireless line. The mobile terminals (16 _{1 to} 16 _M ) The event venue operation management system further comprises a message output means (33) for selecting and outputting a message received via the wireless line according to the identification information added to the message. 4. The event site operation management system according to claim 1, wherein the event site (11 _{1 to} 11 _L ) reads the identification number given to the mobile device from the mobile device lent to the visitor. The operation management center (15) is equipped with an attendant notification means (41) for sending the information to a transmission line and reading the identification number given to the mobile terminal from the mobile terminal lent to the exit at the exit of the exhibition space. ), And a charge information output unit (45) for fetching and outputting charge information corresponding to the identification number notified to the operation management center (15). (15) includes means for accumulating, for each identification number received through the transmission line in the database (13), the entrance fee of the event site, which is the sender of the identification number, to obtain fee information. The charge information corresponding to the identification number notified by the exit notification means (43) is acquired from the database (13), and the charge information is output to the charge information output means (45).
An event site operation management system, characterized in that it comprises a charge information notifying means (47) for notifying the event venue. 5. The event venue operation management system according to claim 1, wherein a wireless zone of a small zone system is formed in the event space between the operation management center (15) and the mobile terminals (16 _{1 to} 16 _M ). Relay stations (51 _{1 to} 51 _N ) connecting the mobile stations (16 _{1 to} 16 _M ) to the wireless zone transmission system and the relay stations (51 ₁ to 51 _N ).
A wireless zone detecting means (53) for detecting a wireless zone that is actually accessing among the plurality of wireless zones, based on the configuration of the plurality of wireless zones individually formed by 51 _N ), and the inside of the event hall. Present position output means (55) for outputting information indicating a general position of the portable terminal in the event space based on the arrangement of the plurality of wireless zones in the wireless communication zone and the wireless zones detected by the wireless zone detection means (53). An event venue operation management system characterized by having and.