JPH05276266A - Information presenting service system for private branch exchange - Google Patents

Abstract

PURPOSE:To reduce the labor of hotel business by enabling automatic reservation of a train or a hotel from the guest room. CONSTITUTION:When a specific number is dialed from one of extension terminals T0 to Tn installed in guest rooms 10 to 1n, a PBX 1 transmits a power-on request to a CPU 3, and the CPU 3 retrieves data in a data base DB 4 to turn on the power source of an image receiver in the pertinent guest room by a picture output controller TVCTL 2, and the CPU 3 displays retrieved picture information from the DB 4 on pertinent one of image receivers V0 to Vn in guest rooms by the TVCTL 2.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention mainly uses a private branch exchange, and when a hotel guest makes a local line call, an information providing service system in a private branch exchange that provides information to a hotel guest Regarding

[0002]

2. Description of the Related Art Conventionally, in order to check train times and make reservations at hotels and the like, guests have to ask the front desk to act on their behalf, or guests themselves can make reservations by making a local line call to a reservation center. .. Further, in providing information, it is usual to classify information only by switching channels of the receiver.

[0003]

However, in the above-mentioned conventional hotel services, etc. that provide the service of the local line transmission,
There was a problem that the direct service to the guest was insufficient and detailed information could not be obtained sufficiently.

Further, in utilizing information, since a method of providing information and a communication method, which is one of means for utilizing information, are independent from each other, a complicated procedure is required until information is obtained, which is inconvenient. There was a problem that there was.

The present invention solves such a conventional problem. For example, a hotel guest can directly make a reservation and make various confirmations without the front desk, which contributes to the reduction of hotel work and at the same time. It is an object of the present invention to provide an information providing service system in a private branch exchange, which can be expected to improve the service to other users.

[0006]

SUMMARY OF THE INVENTION The present invention solves such a conventional problem by automatically dialing information from extension terminals provided at various locations in a premises connected to a private branch exchange. The power supply is turned on, and an output device for displaying necessary image information is provided.

[0007]

The extension terminal according to the present invention functions as an input device, and by turning on / off the power of the output device according to dial information from the extension terminal, the front desk can confirm the train time and make a reservation at a hotel or the like. It can be done without intervention.

[0008]

Embodiments of the present invention will now be described in detail with reference to the drawings. FIG. 1 is a system configuration diagram for implementing the present invention. Reference numeral 1 is a private branch exchange (hereinafter referred to as PBX).
This PBX1 has 10 to n guest rooms such as hotels.
Extension terminals T1 to Tn installed therein are connected.
These extension terminals T0 to Tn function as input devices,
By inputting a predetermined dial number, the power supply of the television receivers (hereinafter referred to as receivers) V1 to Vn respectively installed in the passenger compartments 10 to n is turned on / off as an output device. There is.

An image output control device (hereinafter, referred to as TVCTL) 2 controls the image output of these image receivers V0 to Vn. The TVCTL 2 is controlled by a central control unit (hereinafter referred to as CPU) 3. The CPU 3 controls the TVCTL 2 as described above in order to update the image information displayed on the receivers V0 to Vn and switch the image information. The CPU 3 also exchanges data with a database (hereinafter referred to as DB) 4. This DB4 is for accumulating image information.

The PBX 1 is a trunk line trunk (CO
T) 5 is connected to the public line 6. FIG. 2 shows an example of messages and their contents exchanged between the PBX 1 and the CPU 3.

The next (Table 1) is PBX1, CPU3
The destination dial conversion table for station line transmission held by both parties is shown.

[0012]

[Table 1] FIG. 3 shows an image sequence displayed by the receivers V0 to Vn.
FIG. 4 is a state diagram (sequence) showing the movement of the PBX 1, the CPU 3, and the TVCTL 2.

Next, the operation will be described with reference to FIGS. The guest calls a specific number (hereinafter referred to as a special number) for receiving the service of the present invention from any of the extension terminals T0 to Tn, for example, the extension terminal T1, in step S1 of FIG. In PBX1,
A power-on request is transmitted in step S2 in order to turn on the power of the receiver in the corresponding guest room to the CPU3. As a result, the CPU 3 retrieves the image information from the DB 4 in step S3, and the CPU 3 sends a request to the TVCTL 2 to turn on the power supply of the image receiver of the corresponding guest room in step S4.

The TVCTL 2 turns on the power supply of the image receiver in the corresponding guest room in step S5. Next, the CPU 3 confirms that the receiver of the corresponding guest room is powered on, and then transmits the retrieved image information to the TVCTL 2 in step S6. This TVCTL
In step S7, the image 2 displays an image on the image receiver of the corresponding guest room.

Next, the guest turns the dial in step S8 to select information. The PBX 1 transmits dial information to the CPU 3 in step S9. After determining the image state, the CPU 3 searches the DB 4 for image information to be displayed next in step S10. Next, in step S11, the CPU transmits image information to be displayed to the TVCTL2.

The TVCTL 2 displays an image on the receiver in step S12. This step S8 to step S
By the process of 12, the image a can be switched to the image b, the image a to the image c, and the image a to the image d shown in FIG.

Next, the operation of automatic local transmission will be described.
The guest uses the dial to select the local line transmission in step S1.
Turn 3 The PBX 1 transmits dial information to the CPU 3 in step S14. After determining the state of the image, the CPU 3 searches the destination dial from the table shown in Table 1 in step S15, and in step S1 for PBX1.
At step 6, a request for originating the central line is transmitted. The PBX 1 determines the destination dial from the table (Table 1), and the step S17
Send the local line at. The guest enters the call state here, and can make a call in step S18 while referring to the information of the receiver.

When the guest finishes the call, step S19
Hang up the handset. After confirming this call, PBX1
3 is requested to turn off the power of the receiver in step S2.
Send with 0. The CPU 3 transmits to the TVCTL 2 a request to turn off the power of the receiver in step S21. As a result, in step S22, the TVCTL 2 turns off the power of the image receiver in the corresponding guest room.

In this way, by switching the display contents by dialing the extension terminal based on the information displayed by the receiver as an output device, the information received by the service receiving side can be selected, and By automatically transmitting from the extension to the public network based on the information displayed by the receiver, the service is improved for the user.

In the above embodiment, the service work of the hotel is described, but it can be applied to the service work of each section of a company or an apartment house having a private branch exchange or a dwelling unit.

[0021]

As described above, according to the present invention, the PB
The extension terminal connected to X dials a specific number to turn on / off the power of the output device and output the image information from the output device. Bookings can be made without the front desk, which has the effect of reducing hotel work.

[Brief description of drawings]

FIG. 1 is a system configuration diagram of an embodiment of an information providing service system in a private branch exchange of the present invention.

FIG. 2 is an explanatory diagram showing messages and their contents exchanged between a private branch exchange and a central control unit in the same embodiment.

FIG. 3 is an explanatory diagram showing an example of an image displayed by a receiver according to the embodiment.

FIG. 4 is a state diagram (sequence) showing a flow of operations in the embodiment.

[Explanation of symbols]

 1 Private branch exchange (PBX) 2 Image output control unit (TVCTL) 3 Central control unit (CPU) 4 Database (DB) 5 Trunk line trunk (COT) 6 Public line network 10-n guest room T0-Tn Extension terminal (input device) V0-Vn Receiver (output device)

Claims (3)

[Claims] 1. An extension terminal arranged at each location on the premises for dialing a predetermined number, a private branch exchange accommodating the extension terminal, and an output device arranged near the extension terminal for displaying image information. A database for storing a plurality of image information, an image output control device for controlling display of an image of the predetermined output device by controlling power on or off of a predetermined output device among the output devices, When a power-on request is issued from the private branch exchange to the output device in accordance with a special number obtained by dialing from the extension terminal, the image information in the database is searched and the output is sent to the image output control device. A private branch exchange equipped with a central control unit that controls the power-on operation of the device and outputs the retrieved image information to the image output control device. Information provision service system. 2. The central control device retrieves new image information from the database by dialing the extension terminal based on the image information displayed by the output device, and sends the new image information to the image output control device. 2. The information providing service system in a private branch exchange according to claim 1, wherein display contents of the output device are switched. 3. The central control unit, when a dial operation is selected from the extension terminal to select a local line transmission based on the information displayed by the output unit, the other party is based on the dial information from the private branch exchange. 2. The information in the private branch exchange according to claim 1, wherein the private branch exchange automatically makes a call to the public network by searching a dial and transmitting a request for originating a local line to the private branch exchange. Provided service method.