JPH05235931A - Reservation sales system - Google Patents

Abstract

PURPOSE:To reserve a ticket easily and quickly without visit to a specific location such as a theater and a club publicating tickets for the purpose and to improve the security of purchasing of a reserved seat or the like of a theater, a cinema hall a train or the like at an optional time and to publicate the reserved ticket. CONSTITUTION:A ticket vending machine 1 sends an entered verification code and a reservation number to a reservation central processing unit 2, the reservation central processing unit collates the received verification code and reserved number with the recorded verification code and reserved number, and when they are coincident, the reserved content is sent to the ticket vending machine 1 and the ticket vending machine 1 publicates a ticket according to the reserved content.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a reservation selling system which enables purchase of reservation tickets reserved by telephone or the like in advance from a ticket vending machine via a host computer.

[0002]

2. Description of the Related Art Conventionally, when making reservation purchases of seat reservation tickets for theaters, movie theaters, etc., make reservations by telephone in advance at designated ticket purchase counters for play guides, theaters, etc., and visit those counters. I was buying seat reservation tickets for theaters and movie theaters in exchange for the price. Also, when making reservations to purchase seat reservation tickets for trains, aircraft, etc., make a reservation by telephone in advance at a travel information center, a designated ticket purchase window at stations, etc., and go to these reservation windows to redeem the train for the price. I was purchasing a seat reservation ticket for an aircraft. On the other hand, conventional golf clubs for beginners,
To become a member of tennis clubs, horseback riding clubs, sports clubs, etc., I went to the reception desk of these clubs and issued a membership card.

[0003]

[Problems to be Solved by the Invention] However, in the past, designated tickets such as seat reservation tickets for theaters, movie theaters, trains and airplanes were purchased in exchange for the price with a reservation number, etc. I have to go to
It was difficult for a purchaser who has time and area restrictions to operate such a reserved seat reservation method. If you want to get membership cards for beginner golf clubs, tennis clubs, horseback riding clubs, sports clubs, etc., go to the club's reception desk, make a reservation in advance, and wait until there is free time. May not be a member of the club, and it is not easy for a purchaser with time or area restrictions to join a golf club for beginners, a tennis club, a riding club, a sports club, etc. It was inconvenient. Further, in some conventional reservation sales systems, a host computer section (not shown) and a ticket vending machine are connected via a communication line. It was not something that could be issued.

Therefore, according to the present invention, it is possible to easily and quickly make a reservation without going to a specific place such as a theater or a club that issues a ticket, and to purchase a reserved seat ticket for a theater, movie theater, train, etc. at any time. It is an object of the present invention to provide a reservation sales system that can issue membership cards for golf clubs, tennis clubs, etc. for beginners with improved security.

[0005]

As a means for solving the above problems, the present invention accepts an authentication code and reservation application information input via a communication line, and a reservation destination corresponding to the received reservation application information. When a reservation is made by inquiring the target, the reservation number and contents are recorded, and the reservation central processing unit that returns the reservation number via the communication line, and the reservation central processing unit is connected via the communication line, A ticket vending machine arranged at an appropriate place, each ticket vending machine having an authentication code input means, a reservation number input means, a ticket issuing means and a communication processing means, the ticket vending machine Sends the input authentication code and reservation number to the reservation central processing unit, and the reservation central processing unit uses the received authentication code and reservation number as the recorded authentication code and reservation number. Collating, when they match, send the reservation contents into the vending machine, characterized in that 該券 sales machine is configured to issued in accordance with the reservation contents.

[0006] The configuration of the present invention is preferably one in which a ticket issuing means for issuing a ticket by charging a fee by the charging means based on the reply information transmitted to the ticket vending machine is provided. Further, as a configuration of the present invention, preferably, the ticket vending machine is provided with means for recording an authentication code and a reservation number input to the ticket vending machine on the card, and reading and recognizing the card.

[0007]

First, the authentication code and the reservation application information input via the communication line are accepted, and the reservation destination object corresponding to the received reservation application information is inquired to make a reservation.
When the reservation is made, the reservation number and its content are input from the ticket vending machine, the authentication code and the reservation number are transmitted to the reservation central processing unit, and the reservation central processing unit receives the authentication code and the reservation number, The recorded authentication code and the reservation number are collated, and when they match, the reservation content is transmitted to the ticket vending machine, and the ticket vending machine issues a ticket in accordance with the reservation content, so that the ticket is issued promptly and reliably.

[0008] It is preferable to charge a fee based on the reply information transmitted to the ticket vending machine and issue a ticket so that a seat reserved ticket for a theater or a membership card for a golf club for beginners can be issued at any time. It becomes possible to issue with higher security. In addition, preferably, the authentication code and the reservation number input to the ticket vending machine are described on the card, and by reading and recognizing the card, the portability is improved and a seat reservation ticket for a theater or a golf club for beginners. It becomes possible to issue a membership card such as while maintaining security.

[0009]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the reservation sales system of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing the overall configuration of the reservation sales system of the present invention. In FIG. 1, the ticket vending machine 1 is arranged in various places such as a ticket office of a station, a corner of a downtown building, a corner of a bank, and the like, which are easily used by users, and are preferably 24 units. It can be operated for hours. The ticket vending machine 1 maintains security based on reservation information and authentication information (hereinafter referred to as ID information) reserved by telephone in advance, ticketing information can be obtained at any time at any time, and the price of the ticketing information can be inserted into a coin slot. Alternatively, a desired seat reservation ticket or membership ticket can be purchased by inserting it into the bill insertion slot.

Connected to the ticket vending machine 1 via a communication line is a host computer section 2 which is a reservation central processing unit. The host computer unit 2 has a telephone automatic response unit 4 capable of voice recognition, a telephone information storage unit 5, a controller unit 6, a ticket sale information storage unit 7 for searching and storing data from the database 30, an ID information receiving unit 8, a ticket sale. The information transmission unit 9, the transmission / reception unit 10, and the confirmation unit 11 are included. Further, the ticket vending machine 1 has an ID input unit 17, a read recognition unit 15 including a decoder for reading ID input information, an ID information transmitting unit 16, a reception information display unit 18 including a CRT, a ticket sales information receiving unit 19, and a blinking display of the CRT. It is composed of a confirmation response unit 20, a transmission / reception unit 21, a cash insertion unit 22 for inserting or inserting a price, and a ticket issuing unit 23 for issuing a desired reserved seat ticket.

In the controller section 6, a voice recognition signal indicating the reservation request information of the address storing the predetermined voice recognition signal stored in the telephone information storage section 5 is called,
The address of the ticket sales information storage unit 7 in which the reserved seat information or the like corresponding to the voice recognition signal is stored is searched and edited. For example, "Designated seat S seat at XX movie theater at 2:00 PM on XX month, 2 people, XX number, XX number," is a command from the controller unit 6 to store the database 30 and ticket sales information. After being searched and edited through the section 7, it is read by a control signal in the controller section 6. In the ticket sales information storage unit 7, the ticket sales information read out by the controller unit 6, for example, “Seat designation S seat of XX movie theater at 0:00 PM on XX month, 2 people,
"○○○, ○○○," is stored as a ticket sales information signal at a predetermined address.

In the ID information receiving section 8, the ID of the ticket vending machine 1
D input unit 17, read recognition unit 15, ID information transmission unit 16
A credit card number, for example, is received as ID information via a communication module (not shown) for band compression, encoding, etc. of the transmission ID information, and the controller unit 6 is operated.
ID information is input to. In the ticket sales information transmission unit 9,
The ticket sales information signal stored in the ticket sales information storage unit 7 is read by a control signal in the controller unit 6, and the ticket sales information signal is transmitted through a communication module (not shown) for band compression, encoding, etc. The information signal is transmitted to the ticket sales information receiving section 19 of the ticket vending machine 1.

In the transmission / reception unit 10, the ticket sales information transmission unit 9
From the ticket vending information receiving section 19 of the ticket vending machine 1, the received information display section 1
The communication module (not shown) demodulates and decodes the confirmation response signal through the confirmation response unit 20, the transmission / reception unit 21, and the confirmation signal of the ticket sales information is received. For example, in the confirmation response unit 20 of the ticket vending machine 1 described above, the ticket sales information is “seat designated S seat of XX movie theater at 2:00 pm on xx month, 2 people, xx”
When the purchaser confirms the ticket sales information of the reserved reserved seat by the display content of the reception information display unit 18, the confirmation button of the confirmation response unit 20 is pressed. .. When the confirmation button of the confirmation response unit 20 is pressed, a confirmation response signal is sent to the confirmation response unit 20 and the transmission / reception unit 21.
After that, the transmission / reception unit 10 of the host computer unit 2 receives the confirmation signal of the ticket sales information.

In the confirmation section, when the confirmation signal received by the transmission / reception section 10 is transmitted, the confirmation completion signal is input to the controller section 6, and the ticket sale information is confirmed by the purchaser from the controller section 6 and the ticket sale information is regenerated. It is transmitted to the ticket vending machine 1. At this time, the controller unit 6 and the confirmation unit 1
1. The ticket sales information is received by the transmitter / receiver 21 of the ticket vending machine 1 via the transmitter / receiver 10, and is input to the money insertion / insertion unit 22 via the above-mentioned confirmation corresponding part. By inserting or inserting, it becomes possible to purchase from the ticket issuing unit 23 a seat reservation ticket in which a reservation reservation number of a reserved theater is described.

2 and 3 show the detailed operation of one embodiment of the ticket selling apparatus of the present invention. 2 and 3
In the description of the above operation, it will be described with reference to the configuration of FIG. The following embodiments will be described by exemplifying the case of purchasing seat reserved seats of a movie theater in the above embodiment, in addition to the case of purchasing seat reserved seats of an airline ticket. First, an application for purchasing a designated seat ticket of an airline ticket of a desired date and time is made by the registered telephone 3 such as a touch-tone telephone (step 1, hereinafter referred to as ST).

When an application for purchasing a designated seat ticket of an airline ticket of an airline company at a desired date and time is made by the telephone 3, the contents of the purchase application are stored in the telephone information storage section 5 by the automatic response section 4 of the host computer section 2 in FIG. Stored at a predetermined address (ST
2). The purchase request content is displayed in the telephone information storage unit 5 by the automatic response unit 4.
After being stored in the predetermined address of, the switching unit 12 switches between automatic and manual (ST3). When there is no operator in the host computer unit 2 such as after work hours, the switching unit 1 is automatically switched and reservation information is sent to the controller unit 6 via the telephone 3, the automatic response unit 4, and the telephone information storage unit 5 for automatic processing. (ST4).

In this automatic processing, the controller section 6 reads out the aircraft ticketing information from the database 30 via a predetermined memory address of the ticket sales information storage section 7, searches and selects the ticket sales information, stores the ticket sales information storage section 7, and transmits the ticket sales information. It means that the ticket sales information of the section 9 is automatically converted into transmission information such as data compression and encoding. When the reservation information is sent to the controller section 6 and the automatic processing is performed, the ticket issuing information is notified from the automatic response section 4 to the telephone 3 (ST5).

On the other hand, when manual is selected by the switching unit 12, the operator inputs ticketing information during the working hours (ST6). When the operator inputs ticketing information, the operator reads out the aircraft ticketing information from the database 30 as an aircraft reservation ledger via a predetermined memory address of the ticket sales information storage unit 7 based on a command from the controller unit 6, and is not shown. The operator recognizes the reservation content and reservation acceptance number by telephone from the display unit and informs the applicant by telephone (ST7). The host computer unit 2 informs the telephone set 3 of the reservation content and reservation acceptance number by either the automatic switching or the manual switching described above.

FIG. 3 shows the operation when purchasing a reserved seat at the desired date and time of the desired airline company from the ticket vending machine 1 based on the reservation contents and the ID information indicating the reservation acceptance number. When you want to buy an airline ticket, I of the ticket vending machine 1
When the selection push button switch of the D input unit 17 is pressed, an ID input signal is input from the ID input unit 17 to the read recognition unit 15 (ST10).

From the ID input section 17 to the reading recognition section 1
After the ID input signal is input to 5, the ID input signal is input to the decoder which is the reading recognition unit 15. When the ID input signal is input to the read recognition unit 15, the code information is read and decoded. When the read recognition unit 15 reads and decodes the code information, the ID information transmission unit 156
Is input to and converted into transmission information such as data compression.
When input to the ID information transmission unit 16, the communication module compresses the data and converts the data into transmission information.

In the ID information transmission section 16 of the ticket vending machine 1,
The ID information is transmitted via the ID information receiving means section 8 to the controller section of the host computer section 2 which collects data, edits, and stores information in the storage section (ST11). In the controller section 6, it is judged whether the ticket issuing information is in accordance with the ID information. When it is judged that the ticket issuing information is in accordance with the ID information, the ticket selling information storage section 7 is based on the control signal in the controller section 6. The ticket sales information of the predetermined address is read (ST12). The ticket sales information read out from the predetermined address of the ticket sales information storage unit 7 is transmitted from the ticket sales information transmission unit 9 to the ticket sales information reception unit 19 of the ticket vending machine 1.

That is, in the controller section 6, I
When it is determined that the ticket issuing information corresponds to the D information,
Based on the control signal in the controller unit 6, the ticket sale information at a predetermined address in the ticket sale information storage unit 7 is read out, and the ticket sale information is sent from the ticket sale information transmission unit 9 to the ticket vending machine 1 (ST1
3). In ST12, when the controller section 6 determines that the ticket sale information is not the desired ticket sale information, the reception information display section 18 of the ticket vending machine 1 is instructed to input the ID information again from the ID input section 17.

The ticket sales information is transmitted from the controller section 6 of the host computer section 2 which is the data aggregation processing section to the reception information display section 18 through the ticket sales information reception section 19 of the ticket vending machine 1 and the reception information display section 18 is displayed. When this is done, the confirmation response unit 20 confirms whether or not the seat is the reserved seat at the desired date and time of the desired airline (ST14, 15). When the confirmation response unit 20 can confirm that the desired ticket sales information is the reception information display unit 18, the airline ticket purchaser inserts a predetermined amount of money from the money insertion insertion unit 22. When the airline ticket purchaser inserts a predetermined amount of money into the cash insertion insertion unit 22, ticket sales information from the ticketing unit 23, "The business class seat reserved seat of XX airlines departing from 9:00 PM on NPM on XX month. 2 people, ○○○ number, ○○○
An air ticket with the number "" is issued (ST16).
As described above, it is possible to issue the reserved seat of the airline ticket from the ticket vending machine 1 at any time based on the ID information such as the telephone reservation number.

In the above embodiment, the system can be configured by using the existing telephone 3 by using the registered touch-tone phone. In addition, the telephone 3 should be provided with a writing device that can automatically receive from the host computer unit 2, read and recognize the received information, and write the received information and the authentication code in a card or the like. Thus, not only can the reservation and sales system be simplified and made more reliable, but security can also be maintained. Examples of the card include a credit card and an IC card.

In the above embodiment, tickets issued from the ticket issuing unit 23 include designated advance tickets such as theaters and membership tickets such as golf clubs for beginners, but needless to say, they are not limited to these. Issuing cards such as cards is also possible.

Although the telephone 3 is used in the above embodiment, the desired reserved seat information can be written and transmitted to the host computer section 2 by a facsimile machine or the like. In this case, the automatic response unit 4 is provided with an optical character reading and recognizing device (OCR), and the desired reserved seat information is converted into encoded information, so that it can be applied to the ticket selling device. Further, in addition to directly inserting and paying the price through the money insertion slot as the charging means, it is also possible to provide a card recognition means so that the credit card of the bank can automatically withdraw the money.

[0027]

As described above, according to the present invention, it is possible to provide a reservation sales system which not only makes it possible to purchase a designated ticket based on a certain reservation information but also maintains security. It is possible to obtain excellent effects such as

[Brief description of drawings]

FIG. 1 is a block diagram showing an overall configuration of a ticket selling device of the present invention.

FIG. 2 is a flowchart showing the operation of one embodiment of the ticket selling device of the present invention.

FIG. 3 is a flowchart showing the operation of one embodiment of the ticket selling device of the present invention.

[Explanation of symbols]

 1 Ticket Vending Machine 2 Host Computer Section 3 Telephone 4 Automatic Answering Section 5 Telephone Information Storage Section 6 Controller Section 7 Ticket Sales Information Storage Section 8 ID Information Receiving Section 9 Ticket Sales Information Sending Section 11 Confirming Section 15 Read Recognition Section 16 ID Information Transmitting Section 17 ID Input unit 18 Receiving means information display unit 22 Cash insertion unit 23 Ticket issuing unit

─────────────────────────────────────────────────── ─── Continuation of the front page (51) Int.Cl. ⁵ Identification code Office reference number FI technical display location H04M 11/00 302 8627-5K

Claims (3)

[Claims] 1. An authentication code and reservation application information input via a communication line are accepted, and when a reservation is made by making an inquiry to a reservation destination object corresponding to the received reservation application information, the reservation number and contents are recorded. A reservation central processing unit that returns a reservation number via the communication line, and a ticket vending machine connected to the reservation central processing unit via the communication line and arranged at an appropriate location. Is a reservation sales system having an authentication code input means, a reservation number input means, a ticket issuing means and a communication processing means, wherein the ticket vending machine sends the inputted authentication code and reservation number to the reservation central processing unit. Then, the reservation central processing unit compares the received authentication code and reservation number with the recorded authentication code and reservation number, and when they match, the reservation content is sent to the ticket vending machine. A reservation selling system, which is configured to transmit and issue the ticket according to the reservation content. 2. The reservation selling system according to claim 1, further comprising a ticket issuing means for issuing a ticket by charging a fee based on reply information transmitted to the ticket vending machine. 3. The ticket vending machine according to claim 1 or 2, wherein an authentication code and a reservation number input to the ticket vending machine are written on a card, and the ticket vending machine is provided with means for reading and recognizing the card. Reservation sales system.