JPH05217073A - Commodity selling data processor - Google Patents

Abstract

PURPOSE:To provide a commodity selling data processor provided with a function for effectively advertising profitableness to be a specific customer to a general customer. CONSTITUTION:The input of a customer code is judged based upon the contents of a customer flag memory 28 in accordance with the input of a DEP/CASH TOTAL key, and at the time of judging the input of the customer code, the number of points corresponding to the total sales amount of the customer is added to the total number of points for the customer stored correspondingly to the customer code to find out the current total number of points for the customer and stored in a point area corresponding to the customer code, and when the customer code is not inputted, whether the number of points corresponding to the total sales amount of the customer exists or not is judged. When the number of points exists, the number of points is printed out on receipt paper together with message data stored in a message data storing memory 30 and issued.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a product sales data processing device such as an electronic cash register or a POS terminal.

[0002]

2. Description of the Related Art Conventionally, a store is registered as a customer to automatically issue a service ticket manually,
For products purchased by a customer who owns a customer card that records a specific customer number issued by the store, the customer number is set in the product sales data processing device and service point data is calculated based on the total sales amount. There is known a product sales data processing device having a function of accumulating it in a service score data storage unit corresponding to the customer number. When the accumulated total service score reaches the set standard service score, the service is provided to the customer, for example, by issuing a service ticket having a predetermined value. Customers can receive various services without having to manage tickets for service points by themselves. In addition, such a product sales data processing device has a function of printing the current cumulative service point data on the receipt paper and issuing it so that the customer can know how much the service points are currently accumulated. Is also known. (For example, JP-A-61-273663).

Such a merchandise sales data processing apparatus is, for example, an input means for inputting price data of merchandise purchased by a customer, a card reading means for reading a customer number recorded on a card, service point data, etc. To print on the receipt paper, a storage unit to store the service point data for each customer, and the product amount data entered from the input means are totaled, and the service point data corresponding to the total amount And a service point data processing unit for causing the storage unit to cumulatively store the calculated service point data and to print the cumulative total of the service point data on the receipt paper. With such a product sales data processing device, not only the service based on the service score data but also the service score is notified, so that it is possible to give the customer a sense of security and further improve the service.

However, in such a conventional merchandise sales data processing apparatus, since the service point data is calculated only for the customer, a general customer who does not have a customer card can obtain the service point even if he / she makes a purchase. I can't. The reasons for this are as follows. In other words, it is possible to issue service score data to all customers who came to shop, but it is not realistic because it requires a lot of effort to manage the service score data issued by the store. Further, it is completely useless to issue a service score to a customer who accidentally drops in and manage the service score data.

[0005]

[Problems to be Solved by the Invention] Customer acquisition is important in operating a store. Moreover, since customers can receive various services if they become customers, it is certain that becoming customers is advantageous for customers who frequently shop at the same store. However, in the conventional product sales data processing device, various services for customers have been devised, but there is no means to encourage general customers to become customers. I was advertising. As described above, in the conventional product sales data processing device, there is no advertising means for notifying that it is advantageous for the customer to become a customer, and it is necessary for the shop side to deal with it by various methods. In view of the above problems of the conventional technology, the present invention has an object to provide a product sales data processing device having a function of effectively advertising the advantage of becoming a customer to general customers. ..

[0006]

In view of the above, the present invention has focused on the point that it is most effective to notify the customer how much service score data the customer can obtain in order to acquire the customer. It is a thing. The product sales data processing device of the present invention obtains the total sales amount of the customer in response to the closing operation of the registration of the product data, prints the total sales amount in the printing unit and issues a receipt, and the determination means displays the customer information. Determine the presence or absence of input,
When it is determined that there is an input, the total service score data of the customer stored corresponding to the customer information is added with the service score data corresponding to the total sales amount of the customer to obtain the current total service score data of the customer. In the product sales data processing device having a service point data processing means for storing the present total service point data in a predetermined storage means in correspondence with the customer information, the customer having the customer information unique to the customer. And a message storage unit that stores a message for prompting that the customer information is not input by the determination unit, and determines whether there is service point data corresponding to the total sales amount of the customers when it is determined that the customer information is not input. Means for determining the service points to be processed, and if the service point determining means determines that there is service point data, it corresponds to the total sales amount. And a service number data printing control means for printing on receipt paper by the service number data together with the message data of the message memory the receipt printing unit.

[0007]

[Operation] In addition to obtaining the total sales amount according to the input of the closing operation, the presence or absence of the customer information is determined, and if the customer information is input, the total service point data of the customer stored corresponding to the customer information Is added to the service point data corresponding to the total sales amount of the customer to obtain the current total service point data of the customer, and the current total service point data is stored in a predetermined storage means in correspondence with the customer information. However, if the customer information is not input, it is determined whether or not there is service score data corresponding to the total sales amount of the total sales amount of the customer, and if there is the service score data, the service score data and the message in the message storage unit. The printing unit prints the data together with the total sales amount on the receipt paper and issues the receipt. As a result, a receipt in which the service point data obtained by becoming a customer is printed corresponding to the actual purchase amount is issued to the customer.

[0008]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram showing a system configuration of a product sales data processing device of this embodiment. The product sales data processing device includes a host device 1, a file processor (FP) 2, and a plurality of Ps.
It is composed of an OS terminal (TM) 3, and each device is connected by a transmission line 4. The host device 1 executes processing such as sales management, and the file processor 2 is located between the host device 1 and the POS terminal 3 and controls data exchange between the host device 1 and the POS terminal 3. To do. Further, the POS terminal 3 is actually placed in a store and executes a product registration operation by an operator's operation.

FIG. 2 is a hardware configuration diagram of the POS terminal 3. The CPU 5 is the center of this device for executing arithmetic processing on various data input from the keyboard 9 which is an input unit, and is fixed to the CPU 5 via a bus line 6 including an address bus, a data bus and a control line. A ROM 7 that stores data, a RAM 8 that stores variable data, a keyboard controller 10 that controls a keyboard 9, a card reader controller 11 that controls a magnetic card reader 12 that reads data from a magnetic card, and a display that controls a display unit 14. The controller 13, the printer controller 15 that controls the R / J printer 16 that is the printing unit, and the I / O port 17 for outputting a signal to the drawer opening device 18 are connected.

FIG. 3 is a key layout diagram of the keyboard 9. The keyboard 9 is a numeric keypad 19 for entering numerical values such as the amount of money, and a department key 2 for entering the department of the product to be registered.
0, subtotal key 21 used to calculate the total price of registered merchandise, PLU key 22 used to enter merchandise code to register merchandise, and to read magnetic card data with magnetic card reader 12 There are provided a card processing key 23, a deposit / cash total key 24 which is a closing key, and the like.

FIG. 4 is a block diagram of the main memory in the RAM 8 used in this embodiment. The RAM 8 is a subtotal memory 25 for storing the sales amount of one customer, a reference amount memory 26 for setting and storing a reference amount when calculating the number of points which is service point data from the purchase amount, and a point for storing the calculated number of points. A memory 27, a customer flag memory 28 that stores a customer flag indicating that a customer code has been input, a customer code memory 29 that stores a customer code read from a magnetic card, and a message storage unit that stores various message data. It comprises a message data memory 30, a point copy memory 41 for storing the number of points received from the host device 1, and the like. The customer flag memory 28 stores a customer flag of 1 by inputting a customer code from the magnetic card reader 12 or a keyboard.

FIG. 5 is a hardware configuration diagram of the host device 1. The CPU 31 is the center of this device that executes arithmetic processing on various data input from the keyboard 35, which is an input unit, and is fixed to the CPU 31 via a bus line 32 including an address bus, a data bus, and a control line. ROM 33 for storing data, R for storing variable data
The AM 34, a keyboard controller 36 for controlling the keyboard 35, a display controller 38 for controlling the display 37, and a printer controller 40 for controlling the printer 39 as a printing unit are connected.

FIG. 6 is a diagram showing a customer table in the RAM 34 used in this embodiment. The customer table 40 is a customer code area 401 for storing customer codes,
It is composed of a customer name area 402 for storing a customer name and a point area 403 for storing the number of points. In this embodiment, one customer code is assigned to each customer, and it is assumed that the customer code is provided to the customer by a magnetic card.

FIG. 7 is a flow chart showing the processing of the POS terminal 3 in this embodiment. This flow chart is executed when any key is operated from the keyboard 9. Note that the operation for registering with the customer is to input the customer code from the magnetic card reader 12 or the keyboard 9 before operating the deposit / cash total key 24. In addition, the customer code is entered using the card processing key
After operating, the customer code recorded on the magnetic card is read or the keyboard 9 is used to input a predetermined number of digits. The key entered in step 100 is the deposit / cash total key 2
If it is not the deposit / cash total key 24, it is determined in step 112 whether it is the card processing key 23. If it is not any key, other processing is executed in step 114. Other processing includes product registration processing. If it is determined in step 100 that the key is the deposit / cash total key 24, the change is displayed on the display 14 in step 101, and the drawer opening device 18 is opened in step 102 to open the drawer.
Output a signal to.

At steps 103, 104 and 105, the number of points relating to the current purchase amount is calculated from the total purchase amount of the customer stored in the subtotal memory 25. In step 103, it is determined whether the amount of money stored in the subtotal memory 25 is greater than or equal to the reference amount of money set in the reference amount of memory 26. In this case, the reference amount is 100 (100
Yen). If the amount of money in the subtotal memory 25 is not 100 or more, the process proceeds to step 106 to determine whether or not the customer code is input. If it is 100 or more, in step 104, 100 is calculated from the amount value of the subtotal memory 25
Is subtracted, 1 is added to the number of points in the point memory 27 in step 105, and it is again determined in step 103 whether the amount of money in the subtotal memory 25 is 100 or more. Subtotal memory 25
This process is repeated until the monetary value of is smaller than 100. As a result, the point memory 27 stores the number of points calculated based on the current total purchase amount.

When the value of the subtotal memory 25 becomes smaller than 100, it is determined in step 106 whether or not the customer is a customer based on the flag state of the customer flag memory 28. If 1 is stored in the customer flag memory 28, it means that the customer is a customer. Therefore, in step 107, the number of points stored in the point copy memory 41 is displayed on the receipt together with a message indicating that the number of points is the number of points up to the previous time. The number of points stored in the point memory 27 is printed and printed on a receipt sheet together with a message indicating the number of points stored in the point memory 27 as the number of points obtained in this purchase, and the point number stored in the point memory 27 and the point copy memory 41. The total number of points stored in is printed on the receipt paper together with a message indicating that the total number of points is new. Each message is stored in the message data memory 30, and the corresponding message data is read and printed as needed. Then, in step 108, the total number of points is transmitted to the host device 1 via the file processor 2, and various memories such as the customer flag memory 28, the subtotal memory 25, the point memory 27, and the point copy memory 41 are cleared, and the processing is ended. ..

On the other hand, in step 106, the customer flag memory 2
If it is determined that 1 is not stored in 8, it means that the customer is a general customer, so the data in the point memory 27 is checked in step 110 which is the service point determination means. If the number of points is not stored in the point memory 27, it means that no points were generated in this purchase, so there is no need to output the points, and the memory clear process of step 109 is executed and the process ends.
If the customer does not have a point number, printing the message alone is not very effective for the customer, and since the receipt paper is wasted, the message is not printed for the customer who does not have the point number. If the number of points is stored in the point memory 27, a message indicating that the customer can obtain the service point data printing control means step 111 and the number of points stored in the point memory 27 are printed, and the step Go to 109 memory clear processing. The message is to read out and print the message stored in the message data memory 30 as needed.

If it is determined in step 112 that the card processing key 23 has been input, in step 113 the customer code is awaited, and if it is determined that the customer code has been input from the magnetic card reader 12 or the keyboard 9,
The customer code entered at 115 is stored in the customer code memory 29.
Remember. In step 116, the host device 1 is inquired of the number of points corresponding to the customer code via the file processor 2. When the response is received, it is determined in step 117 whether the number of points is received. If the response data indicates error information such that the customer code is not stored in the customer table 40 of the host device 1, error processing such as displaying an error message is executed in step 119 and the process ends. If the number of points is received, step 11
In step 8, the number of points is stored in the point copy memory 41, 1 is set in the customer flag in step 120, and the process ends.

FIG. 8 is a flowchart showing the processing of the host device 1. This flowchart is executed when any data is received from the file processor 2. It is determined whether the data received in step 121 is from the POS terminal 3 transmitted via the file processor 2 or a customer code for inquiring the number of points. If not, it is determined in step 123 whether the data is the number of points sent from the POS terminal 3 via the file processor 2, and if not, other processing is executed. In the case of a customer code for inquiring about the number of points, the composition of the received message is composed of a command indicating that the inquiry is about the number of points, the customer code, and the terminal number of the POS terminal 3 which is the transmission source. In the case of transmitting the number of points, it is assumed that the command includes a command indicating that the number of points is to be transmitted, the customer code, and the number of points.

If it is determined in step 121 that the customer code has been received, the customer table 40 is searched for the transmitted customer code in step 122, and the number of points corresponding to the customer code is read from the point area 403 and transmitted. Sent to the POS terminal 3. At this time, if there is no corresponding customer code, data indicating this is transmitted. If it is determined in step 123 that the point data has been received, the number of received points is stored in the point area 403 of the corresponding customer code in step 124.

Next, the operation of this embodiment will be described using a concrete example. FIG. 9 is a diagram showing a printing example of this embodiment. Figure 9
FIG. 9A is a diagram showing a print result of a receipt issued to a customer, and FIG. 9B is obtained by a message urging a general customer to become a customer and a purchase this time. It is a figure which shows the result of printing the number of points. In this embodiment, 100 is set as the reference amount in the reference amount memory 26.

Now, it is assumed that the customer with the customer number 0001 comes to shop. The operator inputs the customer code from the magnetic card reader 12 or the keyboard 9. The number of points of 0001 of the customer code is inquired to the host device 1 via the file processor 2. If the number of points is 480 points as shown in FIG. 6, 480 points are transmitted from the host device 1. 480 points are stored in the point copy memory 41, and 1 is set in the customer flag.
Suppose a customer makes a purchase of 3090 yen. Depending on the operation of the deposit / cash total key 24, the reference amount is 100 yen,
The number of points of 30 points is obtained by this shopping and is stored in the point memory 27.

Since 1 is set in the customer flag memory 28, the number of points 480 stored in the point copy memory 41 together with the message "previous point" indicating that the points have reached the previous point.
The points are printed, and the message "current points" indicating that the points were obtained from the purchase this time is displayed together with the number of points stored in the point memory 27, indicating that it is the current point. Along with the message “total points” shown, the number of points stored in the point copy memory 41 is 48.
510 points obtained by adding 0 points and 30 points stored in the point memory 27 are printed. The print result is as shown in (a). After that, the person in charge code is printed and the receipt is issued. Each message is stored in the message data memory 30.

On the other hand, it is assumed that an ordinary customer also purchases 3090 yen. In accordance with the operation of the deposit / cash total key 24, the number of points of 30 points is similarly calculated and stored in the point memory 27. Since 1 is not stored in the customer flag memory 28, it is determined that the customer is not registered. Since the data in the point memory 27 is not 0, a message "Coca de Areva" indicating that the customer can get it, 30 points stored in the point memory 27, and a message "Tadaiman Information Print "Boushouchu". The print result is as shown in (a). After that, the person in charge code is printed and the receipt is issued.

As described above, with the product sales data processing apparatus of this embodiment, not only the number of points for a customer is calculated, but also the number of points for a general customer is calculated and I can inform you. At this time, by printing a message prompting to become a customer, it is possible to appeal the advantage of becoming a customer. This allows effective advertising to win customers. Further, since it is not necessary for the store side to manage the number of issued points, the burden on the store is not increased.

The present invention is not limited to the above embodiment. For example, although the product sales data processing device including the POS terminal 3, the file processor 2 and the host device 1 has been described in the present embodiment, it may be a single electronic cash register. Further, although the device having the customer table 40 in the device has been described, it is also possible to provide the magnetic card with the number of points. Although the customer code is recorded on a magnetic card in the above description, an IC card or a bar code may be used instead of the magnetic card. Further, although the number of points is calculated based on the reference amount of money, the amount of money may be directly used as the number of points.
Further, although the service score data has been described as the number of points, it is not limited to the number of points. The service score data indicates data that changes according to the customer's purchase in order to provide service to the customer.For example, a predetermined amount of money is calculated based on the customer's purchase amount, and the calculated amount of money corresponds to the customer information. In the case of a device that stores the total in the storage means, the service score indicates the calculated amount of money. Other various modifications can be made without departing from the scope of the present invention.

[0027]

As described above, in the product sales data processing device of the present invention, in the case of a customer who is not registered as a customer on the receipt to be issued, the total sales amount of the customer and the total sales amount are dealt with. Since the service point data that is printed is printed, the service point data can be used to specify the number of store services that are being provided to general customers without having to carry out various advertisements on the shop side. You can let us know, the service of the store is received more realistically,
It is possible to issue a receipt with a higher possibility of acquiring a customer who was not a customer as a customer.

[Brief description of drawings]

FIG. 1 is a system configuration diagram of a product sales data processing device showing an embodiment of the present invention.

FIG. 2 is a block configuration diagram of a POS terminal in the embodiment.

FIG. 3 is a key layout diagram of the keyboard of the POS terminal in the embodiment.

FIG. 4 is a configuration diagram of a main memory of a POS terminal in the same embodiment.

FIG. 5 is a block configuration diagram of a host device in the embodiment.

FIG. 6 is a configuration diagram of a customer table in the embodiment.

FIG. 7 is a flowchart showing processing of the POS terminal in the embodiment.

FIG. 8 is a flowchart showing the processing of the host device in the embodiment.

FIG. 9 is a diagram showing a printing result in the example.

[Explanation of symbols]

 12 magnetic card reader 16 R / J printer 19 card processing key 24 deposit / cash total key 30 message data memory

Claims (1)

[Claims] 1. According to a closing operation for registration of product data,
The total sales amount of the customer is obtained, the total sales amount is printed by the printing unit, a receipt is issued, the presence / absence of customer information is discriminated by the discriminating means, and when the discrimination is made, corresponding to the customer information. The service total score data of the customer is added to the stored total service score data of the customer to obtain the current total service score data of the customer, and the current total service score data is obtained from the customer information. In a product sales data processing device having a service score data processing means for storing in a predetermined storage means corresponding to, a message storage section for storing a message for promoting becoming a customer having the customer information unique to the customer, When it is determined that the customer information is not input by the determining means, a service for determining whether there is service point data corresponding to the total sales amount of the customer When the service score determination means determines that there is service score data, the service score determination means prints the service score data corresponding to the total sales amount on the receipt paper together with the message data in the message storage section in the receipt printing section. A product sales data processing device, comprising: