JPH05205122A - Device for issuing commuter's ticket - Google Patents

Abstract

PURPOSE:To prevent an erroneous issuing of commuter's ticket in advance by displaying the content of ticket issuing inputted by a person in charge on a display means for customer. CONSTITUTION:An amount of money display device 4 to display the amount claimed, depositing, and change of the issued commuter's ticket is arranged integrally with a commuter's ticket issuing device 1 easy to be seen by a customer. The amount claimed of the issued commuter's ticket is automatically displayed with the commuter's ticket issuing device 1, and the amount of money paied by the customer is inputted by a person in charge with a person-in-charge- operation table 2. The amount of change is displayed through the calculation of the device 1. A customer display 5 and a speaker 6 are located at the customer side of a ticket-issuing window. The content and guidance of ticket issuing is displayed according to the operation of the operation table 2 on the customer display 5. The speaker 6 performs the voice guidance to the customer. Further, a touch sensor 7 is provided according to the display item on the display 5.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a commuter ticket issuing machine for issuing a commuter ticket, in which a clerk inputs data according to an application form written by a customer in a commuter ticket (commuter ticket) issuance work for railways and buses. Regarding

[0002]

2. Description of the Related Art Conventionally, a commuter ticket issuing machine has been used in commuter ticket issuing services such as railroads and buses. Such a commuter ticket issuing machine is installed at a commuter ticket sales window at stations, etc., and a clerk operator console for staff members to input tickets, abandoned tickets, etc., and operation contents and processing status of the clerk operator console. And a display for an attendant for performing display.

[0003] Then, the customer writes a predetermined matter on a predetermined application form and submits it to the commuter pass sales counter, and an attendant makes an input to the commuter ticket issuing machine in accordance with the content of the application form, whereby the predetermined commuter pass is issued. Tickets are being issued.

Some of such commuter ticket issuing machines are provided with an amount display for displaying the billed amount, deposit amount, change amount, etc. to the customer.

[0005]

However, in the above-mentioned conventional commuter pass issuing machine, the contents of the commuter pass to be issued (route, period, name, etc.) cannot be confirmed from the customer side, Such details are checked after the commuter ticket actually issued is handed over. Because of this, if
Even if there is an error in the issued content (such as an error in the customer's entry or an error in the entry by the staff), such an error cannot be found before the issue, and the commuter ticket will be issued with the incorrect content. There is a problem that it is necessary to re-execute and the processing of abolished tickets of wrongly issued tickets, which deteriorates the processing efficiency and causes troubles with customers.

The present invention has been made in response to such a conventional situation, and when the staff inputs the ticketing contents, the contents can be confirmed by the customer side before the commuter ticket is actually issued. By preventing erroneous issuance in advance, it is intended to provide a commuter ticket issuing machine that can improve processing efficiency and prevent unnecessary troubles from occurring.

[0007]

That is, the present invention is a commuter pass issuing machine arranged at a commuter pass sales window, comprising clerk input means and clerk display means. In the commuter ticket issuing machine for displaying a plurality of items on the clerk display means according to the input information entered, and for issuing the commuter ticket, the plurality of items input from the clerk input means are used to sell the commuter ticket. Display means for purchaser displayed on the purchaser side of the counter, detection means for detecting instruction input of any one of a plurality of items displayed on the display means for purchaser, and instruction input by this detection means Display control means for comparing the same item as the other item in the staff display means with a different display form is provided.

[0008]

In the commuter pass issuing machine of the present invention having the above structure, the ticketing contents inputted by the attendant are simultaneously displayed on the purchaser display means, so that the issuing contents can be displayed before the commuter ticket is actually issued. It becomes possible for the staff and the customer to confirm each other, and it is possible to prevent erroneous issuance. As a result, it is possible to improve the processing efficiency, and it is possible to prevent unnecessary troubles from occurring between the staff and the customer.

[0009]

DESCRIPTION OF THE PREFERRED EMBODIMENTS The details of the commuter pass issuing machine according to the present invention will be described below with reference to the accompanying drawings.

FIG. 1 shows the structure of a commuter pass issuing machine according to an embodiment of the present invention. In FIG. 1, reference numeral 1 denotes a commuter pass issuing machine main body provided in a counter or the like of a ticket issuing window, a processing section and a control unit. It includes a section, a transport section, a ticket issuing section, a scrapping section, and a display control section for controlling display of a staff display 3 and a purchaser display 5 described later. Reference numeral 2 is a staff operation console for the staff to input operations such as ticket issuance and scrapped tickets, and 3 is a staff display for displaying the operation contents and processing status of the staff operator console 2. It is provided integrally with the ticket issuing machine body 1. Then, when the clerk inputs an instruction such as ticket issuance or abolished ticket through the clerk operation console 2 while looking at the clerk display 3, the commuter pass issuing machine body 1 is configured to perform these processes.

In the figure, reference numeral 4 is an amount display for displaying the billing amount, deposit amount, change amount, etc. of the issued commuter pass, which is used integrally with the commuter pass issuing machine body 1 and is used. It is arranged so that it is easy for the customers to see. The issued amount of the issued commuter ticket is automatically displayed by the commuter ticket issuing machine main body 1, and the amount paid by the customer (payment amount) is displayed by the clerk's input on the clerk operation console 2, and the change amount. Is displayed by being calculated by the commuter pass issuing machine body 1.

Further, in the figure, 5 is a display for purchase customers and 6 is a speaker, which are installed on the customer side of the ticketing counter. In this purchaser display 5,
The ticket issuing contents and guidance are displayed according to the operation of the clerk operation console 2. In addition, the speaker 6
Is for providing voice guidance to users. Further, 7 is a touch sensor as an input detecting means, which is provided on the surface of the purchaser display 5 according to the display item.

FIG. 2 shows an example of a screen displayed on the purchaser display 5. As shown in this figure, when a clerk inputs the contents described in the application form by the clerk using the clerk operation console 2, the purchaser display 5 is displayed according to this input. This display is in kanji, hiragana, katakana, alphanumeric characters, and inversion.

The display contents of FIG. 2 will be described below.

Numeral 10 is a type of commuter pass, for example, commuting, attending school, general, handicapped, etc. Reference numeral 11 is a valid period of the commuter pass, which is, for example, one month, three months, or six months. Reference numeral 12 is a section in which the departure station name and the arrival station name are displayed. Reference numeral 13 indicates a transit station name, and when there is a connection with another route, the information is displayed. When there is no route, it is possible to display the underline or not display the line.

Reference numeral 14 indicates whether the purchase is a continuous purchase or a new purchase. Reference numeral 15 displays the use start date and the use deadline.
16 displays the purchase amount of the commuter pass. The face value is calculated by the commuter pass issuing machine body 1 based on the display data (input data) described above. Reference numerals 17, 18, and 19 are user information displays, 17 is a name, 18 is an age, and 19 is a sex.

Further, reference numeral 20 indicates the input state of the ticket issuing data, and "IN INPUT" shown in FIG. 2 indicates that the ticket issuing data is being input. When this input is completed, the display of 20, for example, changes to "Please check. If there is an error in the setting item, please touch that part with your finger."

The user checks the contents by looking at this display, and if there is an error in the input, touches that portion with his / her finger.
This is detected by the touch sensor 7, and the commuter pass issuing machine main body 1
The display control unit of 1 changes the corresponding item on the clerk's display 3 from the previous black display to red display. Looking at this, the attendant recognizes the incorrect item. Then, when re-inputting is performed, the display of 20 becomes "inputting" again.

FIG. 3 shows a more concrete example of the screen displayed on the purchaser display 5, and FIG. 4 shows a commuter pass issued according to such display contents. By looking at the display as shown in FIG. 3, the customer can confirm the content of the commuter pass before it is actually issued.

Since the commuter pass issuing machine of this embodiment is equipped with the speaker 6, when the contents shown in FIG. 3 are displayed, a voice guidance such as "please check" is output from the speaker 6. Prompt the customer for confirmation.

FIG. 5 shows an example of a schematic operation flow of a ticket issuing operation when the commuter ticket issuing machine of this embodiment is used.

As shown in the figure, when the commuter ticket issuing machine of this embodiment is used, first, the clerk operates the clerk operation console 2 in accordance with the application form filled in by the customer to issue the ticketing data shown in FIG. And other necessary items are input (30).

The input contents are displayed on the staff display 3 (31) and the purchaser display 5 is displayed.
(32).

When the item input is completed, as described above, the "input" display on the purchaser display 5 changes to "Please check ...", And voice guidance is given from the speaker 6 to notify the customer. Prompt confirmation by the side (33).

Then, the clerk confirms the input contents on the clerk display 3 and the user confirms the input contents on the purchaser display 5 (34).

As a result, when there is an error in the input contents and there is a correction item (35), the input is performed again by the staff operation (30).

When there is no error in the input contents and there are no correction items (35), ticketing is started by the operation of the staff (36), and ticketing processing is performed (37).

When the ticket issuing process is completed, an end screen such as "Thank you" is displayed on the purchaser display 5 (38), and the process is completed.

As described above, according to the commuter pass issuing machine of the present embodiment, the customer and the staff can mutually confirm the correctness of the issue of the ticket before issuing the ticket, thus preventing the erroneous issuance. it can. As a result, it is possible to improve the processing efficiency, and it is possible to prevent unnecessary troubles from occurring between the staff and the customer.

Further, the display contents of the purchaser display 5 are not limited to the ticketing contents, but can be used for usage guidance and information. Further, the voice guidance by the speaker 6 can be read out so that the service can be provided to the visually handicapped person.

[0031]

As described above, according to the commuter pass issuing machine of the present invention, when the clerk inputs the ticketing contents, the contents can be confirmed by the customer side before the commuter ticket is actually issued. In addition, by preventing erroneous issuance in advance, it is possible to improve processing efficiency and prevent unnecessary trouble from occurring.

[Brief description of drawings]

FIG. 1 is a diagram showing a configuration of a commuter pass issuing machine according to an embodiment of the present invention.

FIG. 2 is a diagram showing display contents on a display for purchasers.

FIG. 3 is a diagram showing a specific example of the display screen of FIG.

FIG. 4 is a view showing a commuter pass surface issued according to the display screen of FIG.

FIG. 5 is a diagram showing a schematic operation flow of ticketing work.

[Explanation of symbols]

 1 ………… Main ticket issuing machine main body 2 ………… Staff operator console 3 ………… Staff display 4 ………… Amount indicator 5 ………… Purchase customer display 6 ………… Speaker

Claims (1)

[Claims] 1. A commuter pass issuing machine arranged at a commuter pass sales counter, comprising clerk input means and clerk display means, wherein a plurality of items are displayed in accordance with input information input from the clerk input means. In the commuter ticket issuing machine for displaying the clerk display means on the clerk display means, the plurality of items input from the clerk input means,
The purchaser display means displayed on the purchaser side of the commuter pass sales counter, the detection means for detecting an instruction input of any one of the plurality of items displayed on the purchaser display means, and the detection means A commuter pass issuing machine, comprising: display control means for displaying the same item as an instruction input item in a different display form in comparison with other items in the clerk display means.