JPH05127727A - Device operating method - Google Patents

Abstract

PURPOSE:To provide efficient interactive device operation without regardless of the skillfulness of an operator. CONSTITUTION:In an operation guide data input process, plural operation guide data 41, 42, and 43 matching the different skillfulness levels of operators are previously inputted to an operation guide data holding means 3. In a skillfulness level selecting process, the operator inputs his skillfulness level to a skillfulness level selecting means 6, which outputs a signal corresponding to the input. In an operation guide data selecting process, an operation guide data selecting means selects the operation guide data matching the skillfulness level selected in the skillfulness level selecting process from the operation guide data holding means 3 according to the signal from the skillfulness level selecting means 6 and in an operation guide data input/output processing process, an operation guide data input/output processing means 2 outputs the operation guide data selected in the operation guide data selecting process to an interactive input/ output means 1.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an apparatus operating method for operating a production apparatus or an OA apparatus, and more particularly, to an interactive apparatus operating method.

[0002]

2. Description of the Related Art A conventional example of an interactive method for operating a device is shown in FIG.
It will be explained based on.

In FIG. 6, in the conventional example, when the operator 10 operates the dialogue input / output means 1 of the operation unit 20, the operation guidance data input / output processing means 2 is operated from the operation guidance data holding means 3 based on the operation. Take out the operation guide data 4,
This is displayed on the dialogue input / output means 1 to instruct the operator how to operate or to instruct the next operation. The operator performs the instructed operation based on this display. The operation guidance data input / output processing means 2 judges whether or not the contents instructed by the operator to the dialogue input / output means 1 are appropriate, and if so, informs this to the device operating means 5 to operate the device. If it is not appropriate, the fact is displayed on the dialogue input / output unit 1 to instruct the operator to redo the operation.

[0004]

However, in the conventional example,
Since the operation guide data 4 held in the operation guide data holding means 3 is fixed to one type, when the operation guide data 4 is set to be an operation content that can be easily operated by an operator with low skill level, For highly skilled operators,
Since there are many unnecessary instructions, there is a problem that the efficiency of the operation is deteriorated accordingly.

On the contrary, when the operation guide data 4 is set to the operation contents suitable for the operator having high skill,
There is a problem that an operator with a low degree of skill cannot operate because there is no necessary instruction.

The present invention solves these problems and provides an apparatus operating method in which operation guidance data of operation contents suitable for different skill levels of operators can be used in accordance with the skill levels of operators. The purpose is to provide.

[0007]

In order to solve the above-mentioned problems, an apparatus operating method according to the first invention of the present application is such that, in the interactive apparatus operating method, a plurality of operation guidance data having different rough densities of guidance contents are previously stored. It is characterized in that the operation guide data that is held is selected, operation guide data suitable for the skill level of the operator is selected from the plurality of operation guide data, and the interactive operation is performed using the selected operation guide data.

In order to solve the above problems, the apparatus operating method according to the second aspect of the present invention is an interactive apparatus operating method, wherein in the operation guide data input step, a plurality of operators each having a different skill level are used. The operation guide data of is previously input to the operation guide data holding means, and in the skill level selecting step, the operator inputs his or her skill level to the skill level selecting means, and this skill level selecting means Output the signal according to the input, and in the operation guidance data selection process,
Based on a signal from the skill level selecting means, the operation guide data selecting means selects operation guide data suitable for the skill level selected in the skill level selecting step from the operation guide data holding means, and operates. In the guidance data input / output processing step, the operation guidance data input / output processing means outputs the operation guidance data selected in the operation guidance data selection step to the dialogue input / output means.

In order to solve the above-mentioned problems, the apparatus operating method according to the third aspect of the present invention is an interactive method for operating an apparatus, wherein a plurality of operations are provided in the operation guidance data input step, which are adapted to different skill levels of the operator. The operation guide data of is previously input to the operation guide data holding means, and in the skill level determination step, the skill level determination means determines the skill level of the operator from the usage status of the operator, The skill level determination means outputs a signal according to the determination result, and in the operation guidance data selection step, the operation guidance data selection means determines the skill level determination step based on the signal from the skill level determination means. The operation guidance data suitable for the skill level determined in step 1 is selected from the operation guidance data holding means, and in the operation guidance data input / output processing step, operation guidance data input / output processing is performed. And outputting the operation guide data stage is selected in the operation guide data selection step interactive input and output means.

[0010]

In the device operating method according to the first aspect of the present invention, a plurality of operation guide data having different rough densities of guide contents are held in advance. Therefore, there is no excess or deficiency in the operation guide data according to the skill level of the operator. Can be selected to operate the device interactively.

The apparatus operating method according to the second invention of the present application has the above-mentioned configuration, and in particular, a plurality of operation guide data corresponding to different skill levels of the operator are input to the operation guide data holding means in advance. Therefore, the operator has
It is possible to operate the device in an interactive manner by selecting the operation guidance data that suits one's skill level.

The apparatus operating method according to the third invention of the present application has the above-mentioned configuration, and in particular, a plurality of operation guide data corresponding to different skill levels of the operator are input to the operation guide data holding means in advance. In the skill level determination step, the skill level determination means determines the skill level of the operator based on the usage status of the operator, and in the operation guidance data selection step, the operation guidance data selection means determines the operator's skill level. Since the operation guide data suitable for the skill level is selected, the operator can unconsciously use the operation guide data suitable for the skill level of the operator to perform interactive device operation.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A first embodiment method of the present invention will be described with reference to FIGS.

In FIG. 1, in the operation guide data input step, the operation guide data holding means 3 of the operation unit 20 is suitable for an operator having the lowest skill level as shown in FIG. 3 [Level 1] 41. To [Level N] 43 suitable for the operator having the highest skill level are input. In this case, the coarse density of the contents of the operation guidance data differs depending on the skill level, and in [Level 1] 41, there is always an explanation for each operation, and the operation end operation of the device and the change of the operation data of the device are always included. In the case of an important operation such as an operation that is difficult to re-input, an operation of performing confirmation processing after the input operation is included. [Level N] 43 does not include any explanation of individual operations or confirmation processing operations.

In the operation, first, in the skill level selecting step (step # 1 in FIG. 2), the worker 10 operates the key input means (not shown) of the operation unit 20 and the CRT display means (not shown). And are used to input one's skill level to the skill level selecting means 6, and the skill level selecting means 6
Outputs a signal corresponding to this input, and proceeds to the operation guidance data selection step.

In the operation guidance data selection step (step # 2 in FIG. 2), the operation guidance data selection means 7 of the operation unit 20
Based on the signal from the skill level selecting means 6, the operation guide data suitable for the skill level determined by the operator is selected from the operation guide data holding means 3, and the selected operation guide data is output, Proceed to the operation guidance data input / output processing step.

In the operation guide data input / output processing step (step # 3 in FIG. 2), the operation guide data input / output processing means 2 of the operation unit 20 determines whether the content of the operation guide data from the operation guide data selecting means 7 is appropriate. It is judged whether or not it is appropriate, and if it is appropriate, it is transmitted to the device operating means 5 to operate the device, and if it is not valid, the fact is input by the dialogue input / output having the CRT display means (not shown) of the operation unit 20. A message is displayed on the means 1, and the operator is instructed to redo the operation, and the interactive apparatus operation is performed.

A second embodiment method of the present invention will be described with reference to FIGS.

In FIG. 4, in the operation guide data input step, the operation guide data holding means 3 of the operation unit 20 shown in FIG. 4 is suitable for an operator having the lowest skill level as shown in FIG. The operation guide data from level 1] 41 to [level N] 43 suitable for the operator with the highest skill level is input. In this case, the coarse density of the contents of the operation guidance data differs depending on the skill level, and in [Level 1] 41, there is always an explanation for each operation, and the operation end operation of the device and the change of the operation data of the device are always included. In the case of an important operation such as an operation that is difficult to re-input, an operation of performing confirmation processing after the input operation is included. [Level N]
43 does not include any explanation of individual operations or confirmation processing operations.

In the operation, first, the skill level selection step (steps # 11, 12, 14, 16 in FIG. 5).
Then, the worker 10 inputs a key on the operation unit 20 (not shown).
Using the interactive input / output means 1 having a CRT display means (not shown), unconsciously start using the device (word processor, program input device, etc.). The skill level determination means 26 of the operation unit 20 selects the skill level of the operator from the usage status of the operator 10, that is, the number of erroneous key input operations of a word processor, a program input device, etc. {operation cancel input. If the number of inputs is 20% or more of the total number of inputs, the lowest skill level [Level 1] 41,
If the number of operation cancellation inputs is less than 10 to 20% of the total number of input times, the level of intermediate skill level [Level 2] 42 is set. If the number of operation cancellation inputs is less than 2% of the total number of input times, the highest skill level [Level N] 43 of the above. If the skill level cannot be determined, error processing is performed. }, A signal corresponding to the selected skill level is output, and the process proceeds to the operation guidance data selection step.

In the operation guidance data selection step (steps # 13, 15, 17 in FIG. 5), the operation guidance data selection means 7 of the operation unit 20 determines the skill level based on the signal from the skill level determination means 26. The operation guidance data suitable for the skill level determined by the level determination means 26 is selected from the operation guidance data holding means 3, the selected operation guidance data is output, and the operation guidance data input / output processing step is performed.

In the operation guide data input / output processing step (step # 18 in FIG. 5), the operation guide data input / output processing means 2 of the operation unit 20 determines whether the content of the operation guide data from the operation guide data selecting means 7 is appropriate. If it is valid,
This is transmitted to the device operating means 5 to operate the device, and if it is not appropriate, the fact is displayed on the dialogue input / output means 1 having the CRT display means (not shown) of the operation unit 20 to notify the operator of the operation. An instruction is given to redo, and an interactive device operation is performed.

The apparatus operating method of the present invention is not limited to the above-described embodiment, but various modes are possible. For example, the display method of the dialogue input / output unit 1, the skill level selection unit, etc. is C
Not limited to RT, any method such as a voice method or a mouse method can be used as long as the operation content can be transmitted.
Further, the skill level determination means is not limited to the method of the embodiment, and may be a method of selecting the skill level depending on the length of time between one input and the next input, specifically, an input for operation. If the interval is 10 seconds or more, [Level 1] 41, and if the interval is 10 seconds or more and less than 10 seconds, [Level 2] 42, etc. Alternatively, the operator may operate the test pattern and judge the skill level from the test result. Furthermore, a method combining some of these determination methods may be used. For example, both the skill level selection unit 6 and the skill level determination unit 26 may be provided so that either of them can be selected according to the application.

[0024]

According to the first aspect of the present invention, since the interactive device operation can be performed by using the operation guide data of the coarse density adapted to the skill level of the operator, it is detailed for the operator having a low skill level. The operation contents and the fail proof are prepared, and the operator can easily operate, and there is an effect that the operator can perform the operation efficiently without needing troublesome explanations and operations for an operator having a high skill level.

In the second invention of the present application, the operator determines the skill level of the operator himself and uses the operation guide data having the contents adapted to the skill level of the operator, and the same effect as that of the first invention of the present application is obtained. Play.

In the third invention of the present application, the operation section side determines the skill level of the operator and selects the operation guide data having the content suitable for the skill level of the operator, without the operator being aware. From the beginner to the expert, the operator can work efficiently by using the operation guide data having contents suitable for his / her skill level.

[Brief description of drawings]

FIG. 1 is a configuration diagram of an operation unit using a method according to a first embodiment of the present invention.

FIG. 2 is a flowchart of the operation of FIG.

FIG. 3 is a display diagram of operation guidance data having different coarse densities used in the method of the first embodiment in FIG.

FIG. 4 is a configuration diagram of an operation unit using the method according to the second embodiment of the present invention.

5 is a flowchart of the operation of FIG.

FIG. 6 is a configuration diagram of an operation unit using a conventional method.

[Explanation of symbols]

 1 Dialogue Input / Output Means 2 Operation Guidance Data Input / Output Means 3 Operation Guidance Data Holding Means 41, 42, 43 Operation Guidance Data 5 Device Operating Means 6 Skill Level Selection Means 7 Operation Guidance Data Selection Means 20 Operation Section 26 Skill Determining Means

Claims (3)

[Claims] 1. In an interactive method for operating a device, a plurality of pieces of operation guidance data having different rough densities of guidance contents are held in advance, and the operation guidance data suitable for the skill level of the operator is selected from the plurality of pieces of operation guidance data. Is selected, and an interactive operation is performed using the selected operation guidance data. 2. In an interactive method for operating a device, a plurality of pieces of operation guidance data adapted to different skill levels of the operator are input in advance in the operation guidance data holding means in the operation guidance data input step, In the skill level selecting step, the operator inputs his or her skill level to the skill level selecting means, and the skill level selecting means outputs a signal corresponding to the input, and in the operation guide data selecting step, Based on the signal from the skill level selection means, the operation guidance data selection means selects from the operation guidance data holding means operation guidance data suitable for the skill level selected in the skill level selection step, and the operation guidance In the data input / output processing step, the operation guidance data input / output processing means outputs the operation guidance data selected in the operation guidance data selection step to the dialogue input / output means. A method for operating a device characterized by the above. 3. An interactive method for operating a device, wherein a plurality of pieces of operation guidance data adapted to different skill levels of the operator are input in advance in the operation guidance data holding means in the operation guidance data input step, In the skill level determination step, the skill level determination means determines the skill level of the operator from the usage status of the operator, and the skill level determination means outputs a signal according to the determination result. In the operation guidance data selection step, based on the signal from the skill level determination means, the operation guidance data selection means provides the operation guidance data suitable for the skill level determined in the skill level determination step. In the operation guidance data input / output processing step, the operation guidance data input / output processing means selects the operation guidance data selected in the operation guidance data selection step from the data holding means. A method of operating a device, characterized by outputting to a speech input / output means.