JPH0484552A - Voice storage device - Google Patents

Voice storage device

Info

Publication number
JPH0484552A
JPH0484552A JP19766290A JP19766290A JPH0484552A JP H0484552 A JPH0484552 A JP H0484552A JP 19766290 A JP19766290 A JP 19766290A JP 19766290 A JP19766290 A JP 19766290A JP H0484552 A JPH0484552 A JP H0484552A
Authority
JP
Japan
Prior art keywords
section
playback
detection
line
output
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP19766290A
Other languages
Japanese (ja)
Inventor
Yoshiaki Seguchi
義昭 瀬口
Ryoji Sagara
相良 良二
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Panasonic Holdings Corp
Original Assignee
Matsushita Electric Industrial Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Matsushita Electric Industrial Co Ltd filed Critical Matsushita Electric Industrial Co Ltd
Priority to JP19766290A priority Critical patent/JPH0484552A/en
Publication of JPH0484552A publication Critical patent/JPH0484552A/en
Pending legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems

Abstract

PURPOSE:To prevent occurrence of pulse noise and deterioration in speech quality by discriminating mis-detection of a DTMF detection section at reproduction of a voice message with reproduction control while reproduced output sound quantity is continuously decreased. CONSTITUTION:When a subscriber enters a box number, it is converted into a numeral string by a DTMF detection section 5, a central control section 9 reproduces a designated voice message. In this case, when a frequency component of a voice signal during reproduction is similar to that of a DTMF signal, the detection section 5 sends an erroneous detection output to a line control section 6. When the detection output is entered to the line control section 6 at a preset time, a reproduced sound volume control section 10 decreases an output sound volume from a voice reproduction section 3 continuously to decrease the sound volume inputted to the detection section 5 through bypassing thereby avoiding mis-detection. In this case, the message reproduction sound volume is continuously decreased. Thus, the transmission of pulse noise to the line is prevented and the deterioration in the speech quality is avoided.

Description

【発明の詳細な説明】 (産業上の利用分野) 本発明は、電話回線を介して音声メツセージのる。[Detailed description of the invention] (Industrial application field) The present invention transmits voice messages over telephone lines.

(従来の技術) 従来よりアナログ電話回線を用いた音声蓄積装置として
、例えば留守番電話装置がある。近年の情報量の増大に
伴いそのような装置は情報の蓄積手段として需要が急増
している。さらに、オフィス内の電話を介したメツセー
ジを蓄積して統合的に管理することにより、通信の効率
化を進め、電話に付随する煩わしい作業を軽減する音声
メール装置が開発され、既に実用段階に入っている。
(Prior Art) Conventionally, as a voice storage device using an analog telephone line, there is, for example, an answering machine. With the increase in the amount of information in recent years, the demand for such devices as information storage means is rapidly increasing. Furthermore, a voice mail device has been developed that improves the efficiency of communication and reduces the troublesome work associated with telephone calls by accumulating and comprehensively managing messages sent via telephones in the office, and has already entered the practical stage. ing.

以下、そのような従来のアナログ回線に接続される音声
メール装置について説明する。
A voice mail device connected to such a conventional analog line will be described below.

第3図は従来の音声メール装置のブロック図であり、1
はアナログ回線に接続され回線の制御や入出力の分離を
行う回線インタフェース部でありそれから出力されるア
ナログ信号は音声録音部2によりディジタル・データに
変換され、さらに必要に応じて情報圧縮されたディジタ
ル信号を出力する。3は上記ディジタル信号をアナログ
信号に戻して回線インタフェース部1に出力する音声再
生部、4は音声再生部3の出力の回線インタフェース部
1への接続・切断を行なう再生出力切断部、5は電話回
線を介して送られてくるDTMF信号を検知するDTM
F検知部、6は回線インタフェース部1と再生出力切断
部4とを制御して、音声信号の入出力や電話回線を制御
する回線制御部、7は回線制御部6からの命令に応じて
回線インタフェース部IにD T M F信号を出力す
るDTMF出力部、8は音声録音部2からの出力音声デ
ータの蓄積と、音声再生部3へ入力する音声データの蓄
積を行なう音声蓄積部、9は音声データの録音・再生を
管理する中央制御部である。
FIG. 3 is a block diagram of a conventional voice mail device.
is a line interface unit that is connected to an analog line and performs line control and input/output separation.The analog signal outputted from it is converted into digital data by the audio recording unit 2, and then converted into digital data with information compression as necessary. Output a signal. 3 is an audio playback unit that converts the digital signal back into an analog signal and outputs it to the line interface unit 1; 4 is a playback output disconnection unit that connects and disconnects the output of the audio playback unit 3 to the line interface unit 1; 5 is a telephone DTM detects DTMF signals sent via line
6 is a line control unit that controls the input/output of audio signals and the telephone line by controlling the line interface unit 1 and the reproduction output disconnection unit 4; 7 is a line control unit that controls the input/output of audio signals and the telephone line; A DTMF output section outputs a DTMF signal to the interface section I; 8 is an audio storage section that stores output audio data from the audio recording section 2 and audio data input to the audio playback section 3; This is a central control unit that manages the recording and playback of audio data.

以上のように構成された従来の音声メール装置は、次の
ように動作する。すなわち、第4図は再生出力切断部4
の出力波形の一例を示し、まず、メツセージを再生する
場合、回線インタフェース部1が電話回線からのリング
音を検知して回線をオフフックし、回線制御部6に通知
する。回線制御部6は中央制御部9に着信があったこと
を通知し、中央制御部9はそれに応じて音声メール装置
であることを知らせる音声ガイダンスを、音声蓄積部8
から出力させ、音声再生部3によってアナログ信号に変
換して、回線インタフェース部Iに入力し、電話回線に
音声ガイダンス(例えば「こちらはメツセージ・センタ
ーです。ボックス番号を入力してください。」)として
出力する。上記ガイダンスを聞いた加入者が、ブツシュ
ホンの押ボタンキーにより相手のボックス番号(例えば
N312J)を入力すると、そのボックス番号はDTM
F信号として、回線インタフェース部lを介してDTM
F検知部5に入力され、ボックス番号を表す数字列の符
号に変換され、中央制御部9へ送られる。中央側if 
fa9は回線制御部6からボックス番号を表す数字列の
符号を受は取ると、そのボックス番号に対応するメツセ
ージを音声蓄積部8から出力させ、音声再生部3によっ
てアナログ信号に戻して、回線インタフェース部lに入
力し、電話回線にそのメツセージを出力する。この際、
回線インタフェース部1の人出力の分離が=4 完全でないために、破線へが示すように上記メツセージ
が回線インタフェース部1を介してDTMF検知部5へ
回り込む。この時、」1記メツセージにD T M F
信号と類似した周波数成分が含まれておれば、DTMF
検知部5は誤動作することがある。その誤動作を防ぐた
め、音声再生部3が音声を出力している際に、DTMF
検知部5の検知出力が回線制#部6に、予め設定されて
いる時間入力されると、回線制御部6は再生出力切断部
4に音声再生部3からの出力を切断させ(第4図、時間
t4])、DTMF検知部5への上記メツセージの回り
込みによる影響を解消する。回線制御部6は上記切断後
、DTMF検知部5からの検知出力が継続していれば加
入者の発信したDTMF信号と判断して、それを数字に
変換して中央制御部9に出力し、D T M F検知出
力の消失後、再生出力切断部4に音声再生部3の出力を
回線インタフェース部lの入力へ接続させ再生音の回線
への送出を再開する(同図、時間t42)。
The conventional voice mail device configured as described above operates as follows. That is, FIG. 4 shows the reproduction output cutting section 4.
First, when reproducing a message, the line interface section 1 detects a ring tone from the telephone line, takes the line off-hook, and notifies the line control section 6. The line control unit 6 notifies the central control unit 9 that there is an incoming call, and the central control unit 9 accordingly sends voice guidance to the voice storage unit 8 informing that the call is a voice mail device.
The signal is output from the system, converted to an analog signal by the audio playback section 3, inputted to the line interface section I, and sent to the telephone line as voice guidance (for example, "This is the message center. Please enter your box number.") Output. When the subscriber who hears the above guidance enters the other party's box number (for example, N312J) using the pushbutton key on the phone, that box number will become DTM.
DTM as F signal via line interface section l
The signal is input to the F detection section 5, converted into a code of a number string representing the box number, and sent to the central control section 9. center side if
When the fa9 receives the code of the number string representing the box number from the line control unit 6, it outputs the message corresponding to the box number from the voice storage unit 8, converts it back to an analog signal by the voice playback unit 3, and sends it to the line interface. section l and output the message on the telephone line. On this occasion,
Since the separation of the human outputs of the line interface section 1 is not perfect (=4), the message goes around to the DTMF detection section 5 via the line interface section 1 as shown by the broken line. At this time, D T M F to message 1.
If it contains frequency components similar to the signal, DTMF
The detection unit 5 may malfunction. In order to prevent this malfunction, when the audio playback section 3 is outputting audio, the DTMF
When the detection output of the detection section 5 is input to the line control # section 6 for a preset time, the line control section 6 causes the reproduction output disconnection section 4 to disconnect the output from the audio reproduction section 3 (see Fig. 4). , time t4]), the influence of the message going around to the DTMF detection unit 5 is eliminated. If the detection output from the DTMF detection unit 5 continues after the disconnection, the line control unit 6 determines that it is a DTMF signal transmitted by the subscriber, converts it into a number, and outputs it to the central control unit 9. After the DTM F detection output disappears, the playback output disconnection unit 4 connects the output of the audio playback unit 3 to the input of the line interface unit 1, and resumes sending out the playback sound to the line (time t42 in the figure).

方、前記切断後、I) T M F検知部5からの検知
出力が消失すれば、回線制御部6は再生音声の回り込み
による誤検知と判断し、再生出力切断部4に、音声再生
部3の出力を回線インタフェース部1の入力へ再接続さ
せる(同図、時間シ42)。加入者はメツセージを聞き
終えると終了を通知する押ボタンキーを押し、それをD
TMF検知部5が検知して回線制御部6に通知し、回線
制御部6は終了キーが押されたことを中央制御部9に伝
える。
On the other hand, after the disconnection, if the detection output from the TMF detection unit 5 disappears, the line control unit 6 determines that the detection is an erroneous detection due to the looping of the reproduced audio, and causes the reproduction output disconnection unit 4 to detect the detection output from the audio reproduction unit 3. The output of the line interface unit 1 is reconnected to the input of the line interface unit 1 (time frame 42 in the figure). When the subscriber finishes listening to the message, he presses the pushbutton key that notifies him of the end, and then presses the D button.
The TMF detection unit 5 detects this and notifies the line control unit 6, and the line control unit 6 notifies the central control unit 9 that the end key has been pressed.

中央制御部9は終了コマンドを受けて、音声蓄積部8の
読み出しを終了し、再生が終了する。
Upon receiving the end command, the central control section 9 finishes reading out the audio storage section 8, and the playback ends.

(発明が解決しようとする課題) しかしながら、上記した音声メール装置は、メツセージ
再生時に再生音の受話側への回り込みによるDTMF検
知部の誤検知判断のために、−時的に再生音声出力が完
全に切断され、再生音声出力が切断時点において不連続
となり、パルス性の雑音が発生し、通話品質が劣化する
という問題点を有している。
(Problem to be Solved by the Invention) However, in the above-mentioned voice mail device, due to the erroneous detection judgment of the DTMF detection unit due to the playback sound going around to the receiver side when playing a message, the playback audio output may sometimes be completely The problem is that the reproduced audio output becomes discontinuous at the time of disconnection, pulse noise occurs, and the quality of the call deteriorates.

本発明は上述の問題点を解決した音声蓄積装置の提供を
目的とする。
An object of the present invention is to provide an audio storage device that solves the above-mentioned problems.

(課題を解決するための手段) 本発明は上記の目的を、電話回線の閉結・開放を行なう
回線制御部と、その回線制御部からのDTMF信号を検
知するDTMF検知部と、音声メツセージを蓄積する音
声メツセージ蓄積部と、それに録音された音声メツセー
ジを再生し、上記回線制御部を経て上記電話回線へ送信
する再生制御部と、その出力音量を制御する再生音量制
御部と、及び上記DTMF検知部からの制御信号により
、音声メツセージ再生の統括制御を行なうように、上記
再生制御部及び回線制御部を制御する中央制御部とを設
けた構成によって達成する。
(Means for Solving the Problems) The present invention has achieved the above object by providing a line control unit that closes and opens a telephone line, a DTMF detection unit that detects a DTMF signal from the line control unit, and a DTMF detection unit that detects a DTMF signal from the line control unit. a voice message storage section that stores voice messages; a playback control section that plays back the voice messages recorded therein and transmits them to the telephone line via the line control section; a playback volume control section that controls the output volume; and the DTMF. This is achieved by a configuration that includes a central control section that controls the playback control section and the line control section so as to perform overall control of the voice message playback based on the control signal from the detection section.

(作 用) 上記構成の本発明によれば、メツセージ再生時に再生音
の受話側への回り込みによるDTMF検知部の誤検知判
断を、再生音を完全に切断する代わりに音量を連続的に
適宜下げて行なうので音量を不連続に変化させたときに
発生するパルス性の雑音が回線に送出されることが防止
され、通話品質の劣化を防ぐことができる。
(Function) According to the present invention having the above configuration, the volume is continuously and appropriately reduced instead of completely cutting off the playback sound to prevent the DTMF detection unit from making a false positive judgment due to the playback sound going around to the receiving side when playing a message. This prevents the pulse noise that occurs when the volume is changed discontinuously from being transmitted to the line, thereby preventing deterioration in speech quality.

(実施例) 以下本発明の実施例を図面を参照して説明する。(Example) Embodiments of the present invention will be described below with reference to the drawings.

第1図は本発明の一実施例の音声メール装置の構成を示
すブロック図である。
FIG. 1 is a block diagram showing the configuration of a voice mail device according to an embodiment of the present invention.

第1図において、10は再生音量制御部であり、その他
の符号は第2図と同じものを指し、詳細な説明は第2図
の説明を援用する。本発明は以上のように構成され、次
のように動作する。
In FIG. 1, reference numeral 10 denotes a playback volume control section, and the other symbols refer to the same parts as in FIG. 2, and the detailed explanation refers to the explanation in FIG. 2. The present invention is configured as described above and operates as follows.

第2図は上記再生音量制御部IOの出力波形の一例を示
しており、加入者が回線を介してメツセージを再生する
場合、従来例と同様にして回線インタフェース部1が回
線をオフフックし、音声メール装置であることを知らせ
る音声ガイダンスが出力される。上記加入者がボックス
番号を入力すると、それはDTMF検知部5により数字
列に変換され、中央制御部9により指定された音声メツ
セージが再生され、回線インタフェース部1を介して加
入者に送出されるとともに、回線インタフェース部1の
入出力の分離が完全でないためにDTMF検知部5へ回
り込む。そのとき再生中の音声の周波数成分がDTMF
信号と類似しておれば、DTMF検知部5は誤った検知
出力を回線制御部6に送出する。回線制御部6は、その
検知出力が予め設定されている時間入力されると、再生
音量制御部10により、音声再生部3からの出力音量を
連続的に下げさせ(第2図、時間t31)、回り込みに
よりDTMF検知部5へ入力される音量を小さくし、誤
検知を回避する。このとき、上記メツセージ再生音量は
連続的に低下しているので、波形の不連続点で発生する
パルス性雑音は少ない。また、聴覚が対数的な作用をす
ることと、音量を小さくしている時間が数十ミリ秒程度
であるため、聴覚上の音量低下感は少ない。
FIG. 2 shows an example of the output waveform of the playback volume control unit IO. When a subscriber plays back a message via the line, the line interface unit 1 off-hook the line in the same way as in the conventional example, and the audio A voice guidance will be output informing you that it is a mail device. When the subscriber inputs the box number, it is converted into a number string by the DTMF detection unit 5, and the voice message specified by the central control unit 9 is played back and sent to the subscriber via the line interface unit 1. , because the input/output separation of the line interface section 1 is not complete, the signal goes around to the DTMF detection section 5. At that time, the frequency component of the audio being played is DTMF.
If it is similar to the signal, the DTMF detection section 5 sends an erroneous detection output to the line control section 6. When the detection output is input for a preset time, the line control unit 6 causes the playback volume control unit 10 to continuously lower the output volume from the audio playback unit 3 (FIG. 2, time t31). , the volume input to the DTMF detection unit 5 due to wraparound is reduced to avoid false detection. At this time, since the message reproduction volume is continuously decreasing, there is little pulse noise generated at discontinuous points in the waveform. Furthermore, since the auditory sense operates logarithmically and the time it takes to reduce the volume is approximately several tens of milliseconds, there is little auditory sense of volume reduction.

回線制御部6は再生音量を連続的に下げた後、DTMF
検知部5からの検知出力が継続しておれば、加入者の発
信したDTMF信号と判断して、数字に変換して中央制
御部9に出力し、DTMF検知出力の消失後、再生音量
制御部10に再生音量を連続的に戻させる(同図、時間
t32)。このときも、再生音量を連続的に戻している
ので、波形の不連続点で発生するパルス性雑音は少ない
。一方、再生音量を連続的に下げた後、DTMF検知部
5からの検知出力が消失すれば、回線制御部6は誤検知
と判断し、再生音量制御部10に再生音量を下げる以前
に連続的に戻させる(同図、時間t32)。
After the line control unit 6 continuously lowers the playback volume, the DTMF
If the detection output from the detection unit 5 continues, it is determined to be a DTMF signal transmitted by the subscriber, converted into a number and output to the central control unit 9, and after the DTMF detection output disappears, the playback volume control unit 10 continuously returns the playback volume (time t32 in the figure). At this time as well, since the playback volume is returned continuously, there is little pulse noise generated at discontinuous points in the waveform. On the other hand, if the detection output from the DTMF detection unit 5 disappears after the playback volume is continuously lowered, the line control unit 6 determines that it is a false detection and causes the playback volume control unit 10 to continuously (time t32 in the figure).

加入者は聞き終えると終了を通知する押ボタンキーを押
下し、それをDTMF検知部5が検知して回線制御部6
に通知し、回線制御部6は終了押ボタンキーが押された
ことを中央制御部9に伝え音声蓄積部8の再生が終了す
る。
When the subscriber finishes listening, he presses the pushbutton key that notifies him of the end, which is detected by the DTMF detection unit 5 and sent to the line control unit 6.
The line control unit 6 notifies the central control unit 9 that the end pushbutton key has been pressed, and the reproduction of the audio storage unit 8 ends.

(発明の効果) 以上のように本発明の音声メール装置は、再生音量制御
部を設けてメツセージを再生中のDTMF誤検知の判断
を、再生音量を連続的に下げてパルス性雑音の発生を防
ぎながら行なうので、通話品質を劣化させずに再生でき
る効果があり、構成も簡単、容易であるから用いて益す
るところが大きい。
(Effects of the Invention) As described above, the voice mail device of the present invention is provided with a playback volume control section to detect a DTMF false detection during message playback by continuously lowering the playback volume to prevent the generation of pulse noise. Since it is performed while preventing communication, it has the effect of allowing reproduction without deteriorating call quality, and the configuration is simple and easy, so there are many benefits to using it.

【図面の簡単な説明】[Brief explanation of drawings]

第1図は本発明の一実施例における音声メール装置のブ
ロック図、第2図はその再生音量制御部の出力波形図、
第3図は従来の音声メール装置のブロック図、第4図は
その要部の出力波形図である。 1 ・・・回線インタフェース部、 2 ・・・音声録
音部、 3・・・音声再生部、 4 ・・・再生出力切
断部、 5 ・・・DTMF検知部、6 ・・・回線制
御部、 7 ・・・DTMF出力部、 8 ・・・音声
蓄積部、 9 ・・・中央制御部、10・・・再生音量
制御部。 特許出願人 松下電器産業株式会社 =11−
FIG. 1 is a block diagram of a voice mail device according to an embodiment of the present invention, and FIG. 2 is an output waveform diagram of its playback volume control section.
FIG. 3 is a block diagram of a conventional voice mail device, and FIG. 4 is an output waveform diagram of its main parts. 1...Line interface section, 2...Audio recording section, 3...Audio playback section, 4...Playback output disconnection section, 5...DTMF detection section, 6...Line control section, 7 ...DTMF output section, 8...audio storage section, 9...central control section, 10...playback volume control section. Patent applicant Matsushita Electric Industrial Co., Ltd. = 11-

Claims (1)

【特許請求の範囲】[Claims] 電話回線の閉結・開放を行なう回線制御部と、それから
のDTMF信号を検知するDTMF検知部と、音声メッ
セージを蓄積する音声メッセージ蓄積部と、それに録音
された音声メッセージを再生して上記回線制御部を経て
上記電話回線へ送信する再生制御部と、その出力音量を
制御する再生音量制御部と、上記DTMF検知部からの
制御信号により、音声メッセージ再生の統括制御を行な
う上記再生制御部及び回線制御部を制御する中央制御部
を備え、音声メッセージ再生時の上記DTMF検知部の
誤検知の判断を、上記再生音量制御により再生出力音量
を連続的に低下させて行なうことを特徴とする音声蓄積
装置。
A line control section that closes and opens a telephone line, a DTMF detection section that detects DTMF signals from the telephone line, a voice message storage section that stores voice messages, and a voice message recorded thereon that is played back to control the line. a playback control section that transmits data to the telephone line via a playback control section; a playback volume control section that controls the output volume of the playback control section; and a playback control section and line that perform overall control of voice message playback based on control signals from the DTMF detection section; The audio storage comprises a central control unit that controls the control unit, and determines whether the DTMF detection unit has erroneously detected the DTMF detection unit during voice message playback by continuously lowering the playback output volume using the playback volume control. Device.
JP19766290A 1990-07-27 1990-07-27 Voice storage device Pending JPH0484552A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP19766290A JPH0484552A (en) 1990-07-27 1990-07-27 Voice storage device

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP19766290A JPH0484552A (en) 1990-07-27 1990-07-27 Voice storage device

Publications (1)

Publication Number Publication Date
JPH0484552A true JPH0484552A (en) 1992-03-17

Family

ID=16378241

Family Applications (1)

Application Number Title Priority Date Filing Date
JP19766290A Pending JPH0484552A (en) 1990-07-27 1990-07-27 Voice storage device

Country Status (1)

Country Link
JP (1) JPH0484552A (en)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH04107954U (en) * 1991-03-01 1992-09-17 船井テクノシステム株式会社 DTMF false detection prevention device in communication line terminal equipment
JP2010263315A (en) * 2009-04-30 2010-11-18 Rhythm Watch Co Ltd Disaster prevention receiver

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH04107954U (en) * 1991-03-01 1992-09-17 船井テクノシステム株式会社 DTMF false detection prevention device in communication line terminal equipment
JP2010263315A (en) * 2009-04-30 2010-11-18 Rhythm Watch Co Ltd Disaster prevention receiver

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