JPH04369050A - Method for maintaining information processing terminal equipment - Google Patents

Abstract

PURPOSE:To attain an information processing terminal equipment maintaining method capable of easily changing a maintenance condition for a constitutional element included in an information processing terminal equipment and requiring maintenance. CONSTITUTION:The information processing terminal equipment 20 connected to a maintaining host device 10 through a communication line is provided with a maintenance judgement information storing part 8 for changing a maintenance condition for a constitutional element stored in the equipment 20 and requiring maintenance by inputting correction information from the external to the equipment 20 and storing the changed condition and an equipment information referring/ updating means 7 for changing the maintenance condition stored in the storing part 8. The changing information of the maintenance condition is inputted and the maintenance condition stored in the storing part 8 is changed to an optimum condition for maintaining the equipment 20 by the device 10 or the means 7.

Description

[Detailed description of the invention]

0001

FIELD OF INDUSTRIAL APPLICATION This invention relates to a maintenance method for an information processing terminal device, and in particular, the present invention relates to a maintenance method for an information processing terminal device, and in particular, maintenance within the information processing terminal device described above is carried out by a maintenance host device connected to the information processing terminal device via a communication line. The present invention relates to a maintenance method for an information processing terminal device that monitors the status of necessary components and performs maintenance thereof.

0002

[Prior Art] A conventional maintenance method for information processing terminal equipment is as follows:
The operating status of the components that require maintenance among the components of the information processing terminal devices that are incorporated in one or more information processing terminal devices connected to the maintenance host device via a communication line. and information detected by comparing the information detected by the condition detection means described above with one or more conditions stored in advance corresponding to each of the components requiring maintenance as described above. The information detected by the above-mentioned condition detection means is sent to the maintenance host device based on predetermined treatment information corresponding to the applicable condition, or sent to the maintenance host device or When the corresponding action information described above indicates that the information detected by the state detection means is to be sent to the maintenance host device, the information is stored as maintenance information. Information was sent to the maintenance host device via a communication line.

0003

[Problem to be Solved by the Invention] In the above-described conventional maintenance method for an information processing terminal device, a comparison is made with information detected by the above-mentioned state detection means for components that require maintenance within the information processing terminal device. The conditions for detecting the condition remain fixed, and the detection items of the operation of the component detected by the above-mentioned state detection means are also predetermined and fixed.
Even if the above-mentioned conditions are found to be inappropriate during operation of the above-mentioned information processing terminal device, it has the disadvantage that it is impossible to reset the conditions to more appropriate conditions. Another drawback is that it is impossible to add newly required maintenance items to the components of the information processing terminal device.

[0004] An object of the present invention is to provide an information processing system that allows maintenance conditions for the components of an information processing terminal device to be appropriately modified and detection items for new operations to be added even after the information processing terminal device has started operation. The purpose of the present invention is to provide a method for maintaining a terminal device.

[0005]

[Means for Solving the Problem] In the information processing terminal device maintenance method of the present invention, one or more information processing terminal devices input information indicating the status of the constituent elements of the information processing terminal device via a communication line. is connected to a maintenance host device that monitors the state of the component, and the maintenance host device monitors the state of the component and adjusts the configuration according to the state of the component input to the maintenance host device. In a maintenance method for an information processing terminal device that performs maintenance on elements,
a state detection means that is individually connected to a component requiring maintenance in the information processing device and detects the state of the component and outputs the detected state; and a state detection means for each component requiring maintenance. The value of the result output by the detection means is 1
Corresponding to the conditions divided into the above ranges and each of these divisions, if the value outputted by the state detection means falls within this range, it is only stored as device information in the information processing terminal device, or the state A maintenance judgment information storage unit is provided in the information processing terminal device for storing, as maintenance information, action information specifying whether the information detected by the detection means is to be output to the maintenance host device, and the information processing terminal device includes: The state of the component and the information stored in the maintenance judgment information storage section are compared by a judgment section provided in the information processing terminal device, and the state is determined to be within the range corresponding to the value detected by the state detection means. A value detected by the state detection means in accordance with treatment information corresponding to the condition stored in the equal maintenance judgment information storage unit is stored in the information processing terminal device or sent to the maintenance host device. When changing the maintenance criteria for the component requiring maintenance, the maintenance host device sends maintenance change information to the information terminal device via the communication line and stores it in the maintenance judgment information storage unit. The present invention is characterized in that the stored maintenance information for the component requiring change is corrected.

[0006]

Embodiments Next, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of a maintenance management system to which the information processing terminal maintenance method of the present invention is applied.

The maintenance management system shown in FIG. 1 includes a maintenance host device 10 and an information processing terminal device 20.
are connected via a communication line. In the embodiment of FIG. 1, there is only one information processing terminal device 20;
A plurality of information processing device terminals 20 are connected to the maintenance host device 10.
It may also be connected to via a communication line.

It is assumed that the components in the information processing terminal 20 shown in FIG. 1 that require maintenance are the printer 1 and the magnetic storage device 2. A first state detection means 3 and a second state detection means 4 are connected to these components, respectively.
As will be described later, the states of the printer 1 and the magnetic storage device 2 are detected, each is converted into a predetermined code corresponding to the detected item, and the value of the detection result of the detected item corresponding to this code is converted to the corresponding value. It is sent to the judgment unit 5 together with the code. In this case, a predetermined code for identifying the state detecting means is attached to each state detecting means, and the above-mentioned detection results are sent out. For example, the identification code for the first state detection means 3 that monitors the state of the printer 1 is P, and the identification code for the second state detection means 3 that monitors the state of the magnetic storage device 2 is P.
Assuming that the identification code for the state detection means 4 is M, and the items detected by the first state detection means 3 include the number of printed lines and the number of recoverable errors, a code CH is assigned to each of these items. and ER1 are made to correspond. Here, the first state detection means 3 indicates that the number of printed lines of the printer 1 is 15.
If it is line 001, the first state detection means 3 is the PC
H15001 is output as the detection result.

FIG. 2 is an explanatory diagram of information stored in the maintenance judgment information storage section 8. As shown in FIG. As shown in FIG. 2, in the maintenance judgment information storage unit 8, components that require maintenance are indicated by identification codes given to the state detection means for detecting the state of the components. Information 11 and the state detection items stored in this component device information 11 are expressed by codes given correspondingly to each detection item, and the conditions for the values of the detection items corresponding to the codes are stored. Standard rule information 12 and treatment information 13 in which measures to be taken when the conditions corresponding to the above-mentioned detection items are satisfied are stored in predetermined codes are stored in correspondence with each other. In FIG. 2, these component device information 11 and judgment standard rule information 1
2 and treatment information 13 are explained with letters rather than symbols.

That is, the component device information 11 is
2, the component device information 11 is written as "printer" in FIG. It turns out. In addition, in the storage area corresponding to the judgment standard rule information 12, for example, the number of printing lines is 100.
In the condition section indicating that the number of lines is 00 or more, the number of printed lines described above is 1000 for each identification code of each status detection means.
If there are 0 or more lines, actually CH〉=100
Stored as 00. The number of lines printed by printer 1 is 100.
00 lines or more, that is, when the above-mentioned conditions are satisfied, the treatment information 13 area notifies the host as shown in FIG. A code indicating that it is necessary to notify the above information, that is, 1, is stored. Other conditions and their treatments are also stored in a similar manner. Note that only the information is stored as the treatment information 13, that is, the condition detected by the first condition detection device 3 or the second condition detection device 4 is stored in correspondence with the judgment criterion rule information 12. When simply storing the status as information in the information processing terminal device 20, the code 0, for example, is stored in correspondence with the treatment information 13.

[0012] When the determining unit 5 receives the output from the first state detecting means 3 or the second state detecting means 4, it determines the component information 11 corresponding to the code identifying the state detecting means in the received signal. The judgment standard rule information 12 to be applied is read out from the maintenance judgment information storage unit 8, the items corresponding to the conditions corresponding to the contents of the input information are detected, and the treatment information 13 stored corresponding to the corresponding items is read out. If the content indicates a notification to the host, the information input to the judgment unit 5 is added to the line control means 9, the line control means 9 is activated, and the information is sent to the maintenance host device 10 via the communication line. do.

Therefore, the maintenance host device 10 displays the sent information on, for example, a display provided within the device.

By monitoring the display of the maintenance host device 10, maintenance personnel can know which part of which information processing terminal requires maintenance.

[0015] Furthermore, if the information detected by the status detection means during operation of such information processing terminal device 20 and sent to the maintenance host device as requiring maintenance is inappropriate, the maintenance host device A correction signal is sent from the host device 10 to the information processing terminal device 20, and the above correction signal is sent to the maintenance judgment information storage unit 8 via the line control means 1.
The judgment standard rule information 12 stored in the . . . is corrected and stored.

Note that when the treatment in the treatment information 13 described above is code 0 indicating information storage, the judgment unit 5 inputs the information detected by the input state detection means to the device information storage means 6 and stores it. let

When maintenance personnel go to the information processing terminal device 20 to inspect the inside of this device, if it is necessary to know the status of the components inside this information processing terminal device 20, device information is provided. A reference command is input to the reference update means 7, and the device information reference update means 7 updates the information processing terminal device 2.
The information regarding the operating status is read out from the device information storage means 6 which stores the operating status of the component requiring maintenance in 0 and displayed. Further, if necessary, a modification command is given to the device information reference and update means 7 to modify the judgment conditions stored in the area of judgment standard rule information 12 of the maintenance judgment information storage section 8.

Note that if the code for the detection item detected by each state detection means is determined in advance, the description of the judgment standard rule 12 for such a detection item is not stored, and the judgment standard rule 12 Even if there is no description of the treatment information 13 corresponding to this item, it is possible to add and modify the detected item regarding this item from the maintenance host device 10 or the device information reference/update means 7 described above.

[0019]

[Effects of the Invention] As explained above, the maintenance method for an information processing terminal device of the present invention includes providing a maintenance judgment information storage section in the information processing terminal device 20 to which maintenance conditions can be modified and added from the outside. , and by providing device information reference and update means in the information processing terminal device,
In order to maintain the information processing terminal equipment in the optimal state for operation even after it has started operating, it is possible to easily change the maintenance conditions for the components that require maintenance, and to update new maintenance items and their maintenance conditions. This has the effect of making it possible to perform maintenance that is optimal for the operating state of the information processing terminal device.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing an embodiment of a maintenance method for an information processing terminal device according to the present invention.

2 is an explanatory diagram of maintenance information stored in the maintenance judgment information storage section 8 shown in FIG. 1. FIG.

[Explanation of symbols]

1 Printer 2 Magnetic storage device 3 First state detection means 4 Second state detection means 5 Judgment department 6 Device information storage means 7 Device information reference and update means 8 Maintenance judgment information storage section 10 Host device for maintenance 20 Information processing terminal equipment

Claims (2)

[Claims] 1. One or more information processing terminal devices are connected via a communication line to a maintenance host device that inputs information indicating the state of the component of the information processing terminal device and monitors the state of the component. In the method for maintaining an information processing terminal device, the state of the component is monitored by the maintenance host device, and maintenance is performed on the component according to the state of the component input to the maintenance host device. ,
a state detection means that is individually connected to a component requiring maintenance in the information processing device and detects the state of the component and outputs the detected state; and a state detection means for each component requiring maintenance. The value of the result output by the detection means is 1
Corresponding to the conditions divided into the above ranges and each of these divisions, if the value outputted by the state detection means falls within this range, it is only stored as device information in the information processing terminal device, or the state A maintenance judgment information storage unit is provided in the information processing terminal device for storing, as maintenance information, action information specifying whether the information detected by the detection means is to be output to the maintenance host device, and the information processing terminal device includes: The state of the component and the information stored in the maintenance judgment information storage section are compared by a judgment section provided in the information processing terminal device, and the state is determined to be within the range corresponding to the value detected by the state detection means. A value detected by the state detection means in accordance with treatment information corresponding to the condition stored in the equal maintenance judgment information storage unit is stored in the information processing terminal device or sent to the maintenance host device. When changing the maintenance criteria for the component requiring maintenance, the maintenance host device sends maintenance change information to the information terminal device via the communication line and stores it in the maintenance judgment information storage unit. A method for maintaining an information processing terminal device, comprising modifying stored maintenance information for the component that requires modification. 2. The information processing terminal device according to claim 1, further comprising device information reference and update means for changing the maintenance information stored in the maintenance judgment information storage unit, the device information being updated separately from the maintenance host device. Modification information regarding the maintenance information is input to the reference/update means, and the input modification information is added to the maintenance judgment information storage unit via the device information reference/update unit, and the information stored in the maintenance judgment information storage unit is A method for maintaining an information processing terminal device, comprising modifying maintenance information.