JPH04332244A - Nighttime receiving system - Google Patents

Nighttime receiving system

Info

Publication number
JPH04332244A
JPH04332244A JP10271791A JP10271791A JPH04332244A JP H04332244 A JPH04332244 A JP H04332244A JP 10271791 A JP10271791 A JP 10271791A JP 10271791 A JP10271791 A JP 10271791A JP H04332244 A JPH04332244 A JP H04332244A
Authority
JP
Japan
Prior art keywords
telephone set
telephone
message
dial
direct inward
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP10271791A
Other languages
Japanese (ja)
Inventor
Koji Endo
遠藤 浩治
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP10271791A priority Critical patent/JPH04332244A/en
Publication of JPH04332244A publication Critical patent/JPH04332244A/en
Pending legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems

Landscapes

  • Sub-Exchange Stations And Push- Button Telephones (AREA)

Abstract

PURPOSE:To reduce the number of public lines for night time receiving in accordance with traffic, to suppress operating charge of line, and to reduce the number of installed sound recording and regenerating devices to economize the night time receiving system. CONSTITUTION:Telephone set 6 installs destinations of transferring slave calls in a telephone set 4. When telephone set 6 receives direct inward dialling call from telephone set 3, exchange 1 transfers the direct inward dialling call to telephone set 4 that is a destination of the transfer and informs the telephone set 4 of a direct inward dialling number of telephone set 6. The destination telephone set 4, based on the direct inward dialling number of transfer source telephone set 6 of which telephone set was informed, retrieves a sound recording/regenerating unit 5, regenerates a response message registered by the transfer destination telephone set 6, and sends the regenerated response message, while a message from telephone set 3 to the transfer destination telephone set 6 is recorded. Transfer source telephone set 6 calls transfer destination telephone set 4, and dials its own direct inward dialling number to listen a message from telephone set 3.

Description

【発明の詳細な説明】[Detailed description of the invention]

【0001】0001

【産業上の利用分野】本発明は夜間受付システムに関し
、特に応答メッセージの自動選択とメッセージの録音再
生に関する。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a night reception system, and more particularly to automatic selection of response messages and recording and playback of messages.

【0002】0002

【従来の技術】従来の夜間受付システムの一例を図2に
示す。公衆網2に接続されている電話機3から、夜間、
デジタル交換機1に接続されている電話機7の使用者に
電話をかける。電話機7は使用者により自動応答モード
,メッセージ再生モード,相手のメッセージの録音モー
ドが設定されているため、電話機3の使用者は音声録音
再生装置10から再生されるメッセージに従い、電話機
7の使用者宛の伝言を入力して電話を復旧する。翌朝に
電話機7の使用者は、電話機4と音声再生録音装置10
を操作し音声録音再生装置10に録音されている電話機
3の使用者からの伝言を聞く。
2. Description of the Related Art An example of a conventional night reception system is shown in FIG. At night, from the telephone 3 connected to the public network 2,
A call is made to the user of the telephone 7 connected to the digital exchange 1. Since the telephone 7 is set by the user to an automatic answering mode, a message playback mode, and a message recording mode of the other party, the user of the telephone 3 can follow the message played from the voice recording and playback device 10. Enter the message to restore the phone. The next morning, the user of telephone 7 uses telephone 4 and voice reproduction/recording device 10.
to listen to the message from the user of the telephone 3 recorded on the voice recording/reproducing device 10.

【0003】0003

【発明が解決しようとする課題】この従来の夜間受付シ
ステムは、夜間受付を必要とする人の数だけトラフィッ
クに関係なく公衆回線をPBXに引き込まなければなら
ず、また、同数の電話機と録音再生機器が必要になる。 このためトラフィックに関係なく夜間受付を行う人の数
で公衆回線の使用料金が決りかつ、音声録音再生装置の
設置費用がかさむという問題点があった。
[Problems to be Solved by the Invention] This conventional night reception system requires connecting public lines to the PBX for the number of people who require night reception, regardless of traffic, and requires the same number of telephones and recording/playback. Equipment will be required. For this reason, there were problems in that the charge for using the public line was determined by the number of people who checked in at night, regardless of the traffic, and the cost of installing voice recording and playback equipment increased.

【0004】本発明の目的は、着信呼の転送先を特定し
、転送元電話機に着信したダイヤルイン番号を基に、こ
の特定した転送先電話機により応答メッセージの検索再
生および相手からの伝言の録音再生を自動的に行う夜間
受付システムを提供することにある。
[0004] An object of the present invention is to specify the destination of an incoming call and, based on the dial-in number received at the transfer source telephone, use the specified transfer destination telephone to search for and play back a response message and record the message from the other party. An object of the present invention is to provide a night reception system that automatically performs playback.

【0005】[0005]

【課題を解決するための手段】本発明の夜間受付システ
ムは、録音再生機能を備えた電話機と、ダイヤルイン着
信機能を備え前記複数の電話機を接続収容する交換機と
から成り、前記複数の電話機から転送先電話機として特
定し、この転送先電話機に夜間受付設定した転送元電話
機にダイヤルイン着信したとき、前記交換機はこの着信
呼を前記転送先電話機へ転送すると共に、前記転送元電
話機のダイヤルイン番号を前記転送先電話機に送出し、
前記転送先電話機は、受信したこのダイヤルイン番号を
基に予め前記転送元電話機が登録した応答メッセージを
選択再生すると共に、前記着信呼の発呼者からのメッセ
ージを録音し、前記転送元電話機からの要求に対しこの
発呼者からのメーセージを再生する。
[Means for Solving the Problems] The night reception system of the present invention comprises a telephone equipped with a recording and playback function, and an exchange equipped with a dial-in incoming call function and connected to and accommodating the plurality of telephones. When a dial-in call arrives at a transfer source phone that has been identified as a transfer destination phone and has night reception set on the transfer destination phone, the exchange transfers the incoming call to the transfer destination phone and also uses the dial-in number of the transfer source phone. is sent to the forwarding destination telephone,
The forwarding destination telephone selects and plays a response message registered in advance by the forwarding telephone based on the received dial-in number, records a message from the caller of the incoming call, and transmits the message from the forwarding telephone. Play a message from this caller upon request.

【0006】[0006]

【実施例】次に本発明について図面を参照して説明する
DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be explained with reference to the drawings.

【0007】図1は本発明の一実施例のブロック図であ
る。デジタル交換機1はアナログ電話機6と、録音再生
機能5を有するデジタル電話機4収容すると共に、アナ
ログ電話機3を公衆網2を介して接続収容している。こ
こでは、公衆網2に接続された電話機3からダイヤルイ
ンで、電話機6へ着信があった場合を例に説明する。
FIG. 1 is a block diagram of one embodiment of the present invention. The digital exchange 1 accommodates an analog telephone 6 and a digital telephone 4 having a recording/playback function 5, and also accommodates an analog telephone 3 connected to it via a public network 2. Here, an example will be described in which a call is received by dial-in from the telephone 3 connected to the public network 2 to the telephone 6.

【0008】電話機6の使用者は夜間受付の設定を所定
の方法でデジタル交換機1に対し行う。この設定は、電
話機6へのダイヤルイン着信はすべて、デジタル電話機
4へ自動転送するためのものである。電話機3から電話
機6への着信が、デジタル電話機4へ転送されると、デ
ジタル電話機4が自動応答する。自動応答と同時にデジ
タル電話機4は、デジタル交換機1から電話機6のダイ
ヤルイン番号を読み出し、このダイヤルイン番号で音声
録音再生装置5にあらかじめ録音してあるメッセージを
検索し再生して電話機3へ送信し、かつ、この再生メッ
セージに対する電話機3からのメッセージを受信し、録
音する。その後、電話機6の使用者はデジタル電話機4
へ電話をかけ、電話機6のダイヤルイン番号をダイヤル
する。デジタル電話機4は、受信した電話機6のダイヤ
ル番号で音声録音再生装置5に録音されたメーセージを
検索し再生して、電話機6へ再生したメッセージを送出
する。これにより電話機6の使用者は電話機3から夜間
受付けた伝言を聞くことができる。
[0008] The user of the telephone 6 makes settings for night reception on the digital exchange 1 in a predetermined manner. This setting is for automatically transferring all dial-in calls to the telephone 6 to the digital telephone 4. When an incoming call from telephone 3 to telephone 6 is transferred to digital telephone 4, digital telephone 4 automatically answers. At the same time as the automatic answer, the digital telephone 4 reads the dial-in number of the telephone 6 from the digital exchange 1, uses this dial-in number to search for a message recorded in advance on the voice recording/playback device 5, plays it, and sends it to the telephone 3. , and receives and records a message from the telephone 3 in response to this reproduced message. Thereafter, the user of telephone 6 uses digital telephone 4
and dial the dial-in number of telephone 6. The digital telephone 4 searches for and reproduces the message recorded in the voice recording/reproducing device 5 using the received dial number of the telephone 6, and sends the reproduced message to the telephone 6. This allows the user of telephone 6 to listen to messages received from telephone 3 during the night.

【0009】[0009]

【発明の効果】以上説明した様に本発明は、着信呼を夜
間受付用電話機に転送し、ダイヤルイン番号を基に送信
メッセージの選択,再生および相手からの伝言の録音,
再生を自動的に行えるようにしたため、夜間受付のため
に引き込む公衆回線数を夜間受付を行う人の数に関係な
く、トラヒックに応じて削減でき公衆回線使用料を抑制
できる効果がある。またそれに伴い音声録音再生装置の
設置数も削減でき経済化が計れる。更に従来のように代
表で受けて一般的なメッセージで応答するのと異なり、
ダイヤルイン番号により、メッセージが自動選択されて
送信されるため、伝言が確実に相手に使わるという安心
感がある。
[Effects of the Invention] As explained above, the present invention transfers an incoming call to a night reception telephone, selects and plays a message to be sent based on a dial-in number, and records a message from the other party.
Since playback can be performed automatically, the number of public lines drawn in for nighttime receptions can be reduced in accordance with traffic, regardless of the number of people doing nighttime receptions, which has the effect of suppressing public line usage fees. In addition, the number of installed audio recording and reproducing devices can also be reduced, resulting in economic efficiency. Furthermore, unlike the traditional method where a representative receives the message and responds with a general message,
Messages are automatically selected and sent based on the dial-in number, giving you peace of mind that your message will be used by the recipient.

【図面の簡単な説明】[Brief explanation of drawings]

【図1】本発明の一実施例のブロック図である。FIG. 1 is a block diagram of one embodiment of the present invention.

【図2】従来の夜間受付システムのブロック図である。FIG. 2 is a block diagram of a conventional night reception system.

【符号の説明】[Explanation of symbols]

1    デジタル交換機 2    公衆網 3    電話機 4    デジタル電話機 5,10,11,12    音声録音再生装置7,8
,9    電話機
1 Digital exchange 2 Public network 3 Telephone 4 Digital telephone 5, 10, 11, 12 Voice recording and playback device 7, 8
,9 telephone

Claims (1)

【特許請求の範囲】[Claims] 【請求項1】  録音再生機能を備えた電話機と、ダイ
ヤルイン着信機能を備え前記複数の電話機を接続収容す
る交換機とから成り、前記複数の電話機から転送先電話
機として特定し、この転送先電話機に夜間受付設定した
転送元電話機にダイヤルイン着信したとき、前記交換機
はこの着信呼を前記転送先電話機へ転送すると共に、前
記転送元電話機のダイヤルイン番号を前記転送先電話機
に送出し、前記転送先電話機は、受信したこのダイヤル
イン番号を基に予め前記転送元電話機が登録した応答メ
ッセージを選択再生すると共に、前記着信呼の発呼者か
らのメッセージを録音し、前記転送元電話機からの要求
に対しこの発呼者からのメーセージを再生することを特
徴とする夜間受付システム。
Claim 1: Consists of a telephone equipped with a recording/playback function and a switching equipment equipped with a dial-in incoming call function and connected to and accommodating the plurality of telephones; When a dial-in call arrives at the forwarding telephone set for night reception, the exchange transfers the incoming call to the forwarding destination telephone, and also sends the dial-in number of the forwarding telephone to the forwarding destination telephone. Based on the received dial-in number, the telephone selects and plays a response message registered in advance by the transfer source telephone, records a message from the caller of the incoming call, and responds to the request from the transfer source telephone. The night reception system is characterized by playing back a message from the caller.
JP10271791A 1991-05-08 1991-05-08 Nighttime receiving system Pending JPH04332244A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP10271791A JPH04332244A (en) 1991-05-08 1991-05-08 Nighttime receiving system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP10271791A JPH04332244A (en) 1991-05-08 1991-05-08 Nighttime receiving system

Publications (1)

Publication Number Publication Date
JPH04332244A true JPH04332244A (en) 1992-11-19

Family

ID=14335020

Family Applications (1)

Application Number Title Priority Date Filing Date
JP10271791A Pending JPH04332244A (en) 1991-05-08 1991-05-08 Nighttime receiving system

Country Status (1)

Country Link
JP (1) JPH04332244A (en)

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