JPH04284765A - Called party name display system - Google Patents

Abstract

PURPOSE:To realize the service function to display the name of a desired talking opposite party (called party) by a caller onto a display device of a called telephone set. CONSTITUTION:After a special number corresponding to the Camp-on registration is dialed, a personal ID is entered. The personal ID is sent to a CPU 3A together with a retrieval request. A database 21 sends a reply of the retrieval to a CPU 3A. The CPU 3A calls a telephone set 7 at the end of confirmation of the call of a telephone set 10 and a name display request is sent and displayed on a display device 6. Even when a called party (b) is not resident in the vicinity of the telephone set, the person resident in the vicinity of the telephone set does not reply and it is informed to the called party (b). The name of the called party is displayed on the display device 6 at a call of the telephone set 10. The efficient telephone communication is realized.

Description

[Detailed description of the invention]

0001

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for displaying a called party's name in an electronic exchange having a function of controlling character display on a display mounted on a telephone.

[0002] In recent years, with the diversification of user needs, switching equipment constituting telephone communication networks has come to provide various services associated with communication. on the other hand,
Correspondingly, telephones have also become more multi-functional, and many telephones are now equipped with displays such as LCDs (liquid crystal displays).

[0003] Examples of services that utilize a display device installed on a telephone include a service that displays the calling party's subscriber number on the called party's telephone; There are services that display this on the calling party's phone. Also, although it does not use a display, if the called party's telephone is in use, after registering camp-on, the calling party's telephone is taken off-hook, and the telephone waits for the called party to finish using it. Camp-on service, which calls the telephones of the calling and called parties to enable a conversation, is also a very convenient service.

[0004] Although various services have been provided in this way, user needs are not satisfied with these services, and there is a demand for the provision of even more convenient service functions.

[0005]

2. Description of the Related Art When it is assumed that a single telephone is shared by a plurality of people, the telephone receives calls addressed to a plurality of people. Therefore, it is common practice for the person who answers the call to learn the name of the called party desired by the caller and notify the corresponding person that the call has arrived.

[0006]

[Problems to be Solved by the Invention] However, there is a problem in that the work of answering each incoming call for another person is extremely troublesome work and results in a waste of time for the caller.

[0007] On the other hand, when using the camp-on service, there is a problem in that when a call is received from the exchange to the telephone of the calling party, it is not possible to recognize who has registered for camp-on. Ta.

[0008] The present invention has been made in view of the above points, and is a method of displaying the name of the person with whom the caller desires to communicate (called party) on the display of the called party's telephone. and, when using the camp-on service, a service function that displays the name of the person who has registered for the camp-on service on the display of the telephone of the calling party who has made the registration. The purpose is to provide a method for

[0009]

[Means for Solving the Problems] In an exchange equipped with a function of controlling character display on a display provided on a telephone set, the user's A database will be established containing personal identification numbers, names and telephone numbers. Then, in response to the caller dialing the called party's personal identification number, the corresponding name and telephone number are extracted from the database based on the personal identification number, and the telephone corresponding to the extracted telephone number is called. The extracted name is sometimes configured to be displayed on a display of the telephone.

[0010]Furthermore, when the telephone of the called party is in use, the exchange sets the telephone of the calling party off-hook after the camp-on registration, waits for the telephone of the called party to finish using it, and then disconnects the telephone from the calling party. If a camp-on service function is provided that allows calls to be made to the telephones of the calling and called parties, the caller's personal identification number is dialed at the time of Camp-on registration, and the caller's personal identification number is The system is configured to extract a corresponding name from the database based on the name, and display the extracted name on the display of the calling party's telephone when the calling party's telephone is called.

[0011]

[Operation] According to the present invention, when a call is received (incoming call), the name of the other party (called party name) desired by the caller is displayed on the display of the telephone, so the called party can answer. In this case, the called party can answer the call directly without having another intermediary answer the call, which reduces the troublesome intermediary work and unnecessary waiting time, and improves the efficiency of telephone communication. be able to.

[0012] Furthermore, when the camp-on service function is used, when a telephone that has registered camp-on is called, the name of the registrant is displayed on the display of the telephone;
Similarly to the above, it is possible to improve the efficiency of telephone communication.

[0013]

Embodiments Hereinafter, embodiments of the present invention will be explained based on the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention. In the figure, 1A and 1B are exchanges, and the exchanges 1A and 1B are communication path sections (NW) 2A and 2.
B, central processing units (CC) 3A, 3B, and main memory (MM) 4A, 4B. Exchange 1
A and 1B are connected via line 5.

A plurality of telephones including telephones 7 and 8 equipped with an LCD (liquid crystal display) 6 are connected to the exchange 1A via a line 9, and the exchange 1B has an LCD (liquid crystal display) 6.
A plurality of telephones including a telephone 10 equipped with a telephone 10 are connected via a line 9.

The main storage devices 4A, 4B store exchange processing programs, programs for providing various services, and various data, and the central processing units 3A, 3B
implements various processes by executing various programs stored in the main storage devices 4A and 4B.

Reference numeral 21 denotes a database means, and the database means 21 is constituted by a computer system, and the storage section of this computer system stores telephones 7, 8, 1.
Data 14 consisting of a personal identification number (individual ID) 11 corresponding to each of a plurality of users using 0, etc., a name 12 of the user, and a telephone number 13 of the telephone used by each user is stored. The database means 21 is connected to the central processing unit 3A of the exchange 1A via a dedicated line 22.

The registration of the data 14 stored in the storage section of the database means 21 will be explained with reference to FIG. 2.

[0019] The person who carries out the registration must use one of the telephones (
For example, using a telephone 7), first dial a special number corresponding to the registration of a personal ID, etc., and
The name of the person to whom D is assigned and the telephone number of the telephone to be used are input by pressing a function key or the like. These pieces of information are sent to the central processing unit 3A together with the registration request (step 201), and further sent to the database means 21 by the central processing unit 3A (step 20).
2).

[0020] In the database means 21, these pieces of information are stored as a database, and if the registration is successfully carried out, the database means 21 sends the information such as the personal ID registered as the database to the central processing unit 3A together with the registration response. (Step 203), the central processing unit 3A similarly sends this information to the registered telephone (Step 204), and displays this information on the display 6 provided on the telephone 7 for confirmation. .

[0021] Hereinafter, the name of a specific user who uses the telephone 7 is a, the name of a specific user who uses the telephone 10 is b, user a is the calling party, and user b is the called party. As a user, the processing when making a normal call will be explained with reference to FIG.

Calling party a uses telephone 7 to call called party b.
When the user dials the personal ID, a personal ID search request is sent to the central processing unit 3A together with this personal ID (step 301). The central processing unit 3A similarly sends a personal ID search request to the database means 21 (step 30).
2). The database means 21 searches the database in the storage unit based on the individual ID, extracts the name and telephone number corresponding to the individual ID, and sends it to the central processing unit 3A (
Step 303). The central processing unit 3A sends the telephone number and name received from the database means 21 to the exchange 1B via the line 5 (step 304), and the central processing unit 3B of the exchange 1B sends the telephone number and name corresponding to the telephone number to the exchange 1B (step 304).
0 is called and the name is requested to be displayed on the display 6 of the telephone 10 (step 305), and the name is displayed on the display 6 of the telephone 10.

[0023] When the called party b is in a position where he can see the display 6 of the telephone 10, the called party b recognizes from the display that he is being called and can immediately respond. can. If the called party b is not near the telephone set 10, another person who sees the display on the display 6 will recognize that the call is coming to the called party b, and will call the called party without responding. By notifying b of this fact, called party b can respond immediately.

[0024] If the database means 21 searches the database in response to the personal ID search request in step 302 and the corresponding personal ID does not exist, this fact is sent to the central processing unit 3A. The central processing unit 3A sends a ROT sound to the telephone 7 indicating that the search has failed, that is, the call cannot be set up, and this indicates that the calling party a has not registered the corresponding personal ID. Know that.

Next, the process at the time of camp-on registration will be explained with reference to FIG.

According to the process shown in FIG. 2, when the central processing unit 3A of the exchange 1A issues a connection request to the telephone 10 to the central processing unit 3B of the exchange 1B,
is in use, the central processing unit 3 of the exchange 1B
B notifies the central processing unit 3A of the exchange 1A of this fact. Next, the central processing unit 3A of the exchange 1A notifies the telephone 7 that the call is in progress.

[0027] Here, if caller a desires the camp-on service, after dialing the special number corresponding to camp-on registration, caller a dials the personal ID assigned to him/her.
Enter. This personal ID is sent to the central processing unit 3A together with a registrant personal ID search request (step 401).
The central processing unit 3A similarly sends a search request to the database means 21 (step 402). The database means 21 searches the database in the storage unit based on this personal ID, and sends the corresponding name along with the search response to the central processing unit 3A (step 403). Central processing unit 3
When A confirms that the call on the telephone 10 has ended, A calls the telephone 7 and sends a name display request to the telephone 7.
(step 404), and the name is displayed on the display 6 of the telephone 7.

[0028] When caller a, who is a camp-on registrant, is near telephone 7, by looking at display 6 he recognizes that the incoming call corresponds to his own camp-on registration, and immediately responds to the call. be able to respond. Even if caller a is not in the vicinity of telephone 7, a person in the vicinity of telephone 7 will recognize that the call is for caller a, and will notify the caller to that effect without responding. By notifying a, caller a can respond immediately. Note that the telephone 10 performs a process similar to that described with reference to FIG. 2, and when the telephone 10 is called, the name of the called party b is displayed on its display 6.

FIG. 5 is a block diagram showing the configuration of another embodiment of the present invention. In comparison with the configuration of the embodiment of the present invention shown in FIG.
This is an example in which the information is stored in the main storage device 4A of the exchange 1A, and the same service as in the above embodiment can be realized.

[0030]

[Effects of the Invention] As described in detail above, the present invention, when a telephone is shared by multiple people, displays the name of the person to be called (called party) on the display when a call arrives.
This eliminates the need for a person unrelated to the incoming call to respond to the incoming call, resulting in the effect that efficient telephone communication can be realized.

[0031] Also, when registering for camp-on, when a call is made from the switchboard, the registrant's name is displayed on the telephone on which the registration was performed, so a person other than the registrant can similarly answer the incoming call. This has the effect of making efficient telephone communication possible.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention.

FIG. 2 is an explanatory diagram of processing at the time of personal ID registration in an embodiment of the present invention.

FIG. 3 is an explanatory diagram of processing during normal call origination in an embodiment of the present invention.

FIG. 4 is an explanatory diagram of processing at the time of camp-on registration in an embodiment of the present invention.

FIG. 5 is a block diagram showing the configuration of another embodiment of the present invention.

[Explanation of symbols]

1A, 1B Exchange machine 2A, 2B　Communication path section (NW) 3A, 3B Central processing unit (CC) 4A, 4B Main memory (MM) 6. Display 7, 8, 10 Telephone 14 Database 21 Database means

Claims (2)

[Claims] Claim 1: Telephones (7, 8, 10) are used in an exchange (1A) equipped with a function to control character display on a display (6) provided on the telephones (7, 8, 10). Personal identification number (11), name (12) and telephone number (1) for each of the multiple users
3) is provided, and in response to the caller dialing the personal identification number of the called party, the corresponding name (12) and telephone number are retrieved from the database (14) based on the personal identification number. When the number (13) is extracted and the telephone (10) corresponding to the extracted telephone number (13) is called, the extracted name (12) is displayed on the display (6) of the telephone (10). A method for displaying a called party's name. 2. In the called party name display system according to claim 1, the exchange (1A) is configured to display a called party's telephone (10).
) is in use, after camp-on registration, the calling party's telephone (7) is taken off-hook and the called party's telephone (7) is in use.
10) is equipped with a camp-on service function that calls the telephones (7, 10) of the calling and called parties respectively to enable a call after waiting for the end of use of the telephone (7, 10). When an identification number is dialed, a corresponding name (12) is extracted from the database (14) based on the personal identification number, and the calling party's telephone (7) is called, the display ( 6) A called party name display method characterized by displaying the extracted name (12) above.