JPH04264996A - Automatic ticket device for service ticket and ticket issuing method for service ticket using the same - Google Patents

Abstract

PURPOSE:To dispense with work to issue a service ticket at every sale of an article at a department selling the article. CONSTITUTION:When a membership card is inserted to a membership card reader part 34, a membership number is read, and it is sent to a host side information processor 2, and the number of service points until the present is transmitted from the information processor 2, and is displayed on a CRT display 31. When the number of desired service points and the issuing request of such service ticket are inputted from a touch panel part 32, the number of points in which the requested number of points is subtracted from the number of service points accumulated as the number of service points stored in the host side information processor 2 until then is stored, and a signal which permits the issuance of the service ticket is sent from the host side information processor 2 to an automatic ticket device 3. When a permission signal is received, the automatic ticket device 3 automatically issues the service ticket with desired number of points.

Description

[Detailed description of the invention]

0001

[Industrial Application Field] The present invention relates to an automatic service ticket issuing device and a method of issuing service tickets using this device, and in particular, in the distribution industry, when goods are sold by POS, the amount of sales sold to customers is A service ticket used when a service ticket is issued that gives service points at a fixed rate, and when this service ticket is presented, the amount corresponding to the service points recorded on the service ticket is discounted from the sales price of goods. This invention relates to an automatic ticket issuing device and a service ticket issuing method using this device.

0002

[Prior Art] Conventionally, automatic ticket issuing devices exist that automatically issue tickets such as admission tickets or meal tickets, but as mentioned above, service points are recorded at a predetermined ratio to the sales amount of goods sold. There was no device that automatically issued service tickets. The procedure for issuing a conventional service ticket will be explained below. For example, an operator of a POS register at a counter where a customer pays for goods after purchasing goods calculates service points corresponding to a predetermined ratio to the sales amount to the customer, and calculates a number of service points created in advance. A service ticket having the above-mentioned service points from different service tickets is given to the customer.

[0003]Customers keep the service coupons they receive, and in this way, they collect and keep the service coupons given to them when they purchase items several times. Thereafter, when other goods are sold to this customer, when the customer presents one or more of the above-mentioned service coupons to the above-mentioned POS register operator, the sales amount of the goods will be recorded in the above-mentioned service coupons. The above-mentioned POS register operator receives from the customer an amount after subtracting the amount according to the service points, that is, a discount service is provided in which the amount is reduced according to the total number of points of the submitted service ticket. However, calculation of service points, selection of service coupons corresponding to the service points, distribution of service coupons to customers, and calculation of discounts on the sales amount of goods when service coupons are submitted by customers are all done by operating the POS register. This required a person or a dedicated person to make an intellectual decision. On the other hand, customers also had to collect and store service coupons until they reached an appropriate number of service points.

0004

[Problems to be Solved by the Invention] In the conventional service ticket issuing method described above, calculation of service points, selection of service tickets, and issuance of service tickets to customers all require human judgment and manpower. The process from calculating service points to issuing a service ticket and discounting the sales price when such a service ticket is submitted by a customer requires a lot of time and is complicated. In addition, customers usually collect multiple service coupons, and then when they purchase an item, they must submit the service coupons they have collected to receive a discount. There was a problem in that it was necessary to store and manage the data for a certain period of time.

[0005] An object of the present invention is to enable the customer to use a predetermined membership card and an automatic ticket issuing device so that when the customer's desired service score is reached, the customer can An object of the present invention is to provide an automatic ticket issuing device capable of receiving a service ticket on any day using the automatic ticket issuing device described above, and a service ticket issuing method using this device.

[0006]

[Means for Solving the Problems] The automatic service ticket issuing device of the present invention converts a signal input from the outside via a transmission line into a signal in a predetermined format, outputs the signal to the inside, and outputs the signal from the inside. an online communication processing unit that converts a signal into a signal in a predetermined format and outputs it to the transmission line; and when a membership card created in a predetermined format is inserted, the membership number recorded on the membership card is detected. A membership card reader section that reads and outputs the information, a CRT display section that displays the input information on the screen, an external input section that outputs a predetermined signal when external information is input using the tentacle, and a ticket issuing signal that is input. a ticketing printer unit that prints the service points specified by the printing designation signal on a predetermined sheet of paper together with the membership number recorded on the membership card, the CRT display unit, the ticketing printer unit, and the member card; Controls input/output to and from the card reader section and the external input section, outputs the membership number read by the member card reader section to the online communication processing section, requests service point display from the external input section, specifies service points, and provides service. When any of the ticket issuance requests is input, these are output to the online communication processing unit, and the service points inputted from the outside via the online communication processing unit are output to the CRT display, and a service ticket is issued. When a signal for permitting is inputted from the outside through the online communication processing unit, the ticketing signal instructing to issue a service ticket having the points specified by the input by the external input unit is output to the ticketing printer unit. and a control section.

[0007]

Embodiments Next, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of a service ticket issuing system to which a service ticket issuing method using an automatic service ticket issuing device of the present invention is applied, and FIG. FIG. 3 is an explanatory diagram illustrating the operation of the service ticket issuing system shown in FIG. 1, and FIG. 4 is an illustration of the automatic ticket issuing system of the present invention shown in FIG. FIG. 3 is a plan view showing an example of a service ticket issued by the device. Each customer is issued a membership card that records a membership number assigned to each customer according to a predetermined format, and the customer uses this membership card when purchasing goods or paying the purchase price. It shall be presented to the POS register operator.

[0009] When a customer with a membership card purchases an item and pays for it, he/she presents the membership card along with the item to the operator of the POS register 1. When a membership card is inserted, the POS register 1 reads the membership number recorded on the membership card and sends it to the host information processing device 2 via the transmission line 4. Further, the sales amount recorded in the barcode attached to the purchased item is read by the barcode reader included in the POS register 1 and sent to the host-side information processing device 2 in the same manner as the membership number described above. If the customer purchases multiple items, the barcode reader mentioned above reads the barcodes attached to all the items, and the sum of these sales amounts is calculated by the POS register 2, and the information processing on the host side is performed as the above-mentioned sales amount. It is sent to device 2. This sales amount is POS register 1
will be displayed and the customer will pay only this sales amount.

It is also possible to use a plurality of such POS registers 1 and connect each of these POS registers to the above-mentioned host-side information processing device 2 using a transmission line similar to the transmission line 4. That is clear.

[0011] When the host-side information processing device 2 receives the membership number and the sales amount mentioned above for the customer with that membership number from the POS register 1, it collects a predetermined percentage of the sales amount. The service score is calculated by adding the service score calculated this time to the service score corresponding to the above-mentioned membership number stored in the internal customer database, and the result is used as the service score instead of the previously stored service score. Remember. That is,
Each time a customer with the same membership number purchases an item, the service points calculated at that time are added to the accumulated service points and stored in the customer database.

When the customer inserts a membership card into the membership card reader section 34 of the automatic ticket issuing device 3, the membership card reader section 34 reads the membership number from the inserted membership card and outputs it to the control section 36. Control section 3
6 outputs this membership number to the online communication processing section 35. The online communication processing section 36 converts this membership number into a signal in a predetermined format and outputs it to the transmission line 5. When the host side information processing device 2 receives this signal, it reads out the service points stored in correspondence with the above-mentioned membership number from the internal customer database and outputs it to the transmission line 5. The online communication processing section 35 receives this service score, converts it into a predetermined signal format, and outputs it to the control section 36. This signal is output from the control section 36 to the CRT display 31. CRT display 31
The input signal is displayed on the screen, that is, the current service points given to the customer with the membership number held by the above-mentioned membership card are displayed on the screen. The customer reads the displayed service score value from the screen,
A service ticket issuance request and desired service points are input by operating the touch panel section 32. Note that a keyboard may be used instead of the touch panel section 32 and desired information may be input from the outside by pressing keys.

A signal indicating a ticket issue request and a signal specifying a service point input from the touch panel section 32 are outputted to the online communication processing section 35 through the control section 36 . The online communication processing section 35 converts these signals into signals in a predetermined format and applies them to the host-side information processing device 2 via the transmission line 5. The host-side information processing device 2 subtracts the specified service points from the service points stored in the customer database, stores the result in place of the previous service points, and generates and transmits a permission signal to permit ticket issuance. Online communication processing unit 3 via line 5
Add to 5. These signals are sent to the online communication processing section.
5, the signal is converted into a predetermined format signal and sent to the control unit 36.
is input. The control section 36 outputs this permission signal and a signal corresponding to the designation of service points already inputted from the touch panel section 32 to the ticket issuing printer section 33. When the ticket printing printer section receives the above-mentioned signal from the control section 36, it prints a predetermined number of points in characters and a bar code.
The membership number is also printed as a barcode.

In the example of the service ticket shown in FIG.
The service score is printed with barcode 1 and the service score is printed with barcode b2, and the ticket is issued.

[0015] When the customer submits the service ticket issued in this manner to the operator operating the POS register 1 at the POS register 1 when purchasing the item, the ticket is attached to the item at the POS register 1. The service ticket is also read by the barcode reader along with the barcode provided.
The amount obtained by subtracting the amount corresponding to the service points recorded in the service ticket submitted by the customer from the goods and sales amount is displayed as the actual sales amount on POS register 1, and this sales amount is displayed on the host side as mentioned earlier. It is sent to the information processing device 2. In addition, at that time, the membership number recorded on the membership card presented by the customer will be sent to the POS in the same way as mentioned above.
It is read by the member card reader of the register 1 and sent to the host side information processing device 2 in the same manner as described above.

The host-side information processing device 2 calculates a service score based on a certain percentage of the received sales amount in the same way as described above, and adds this to the service score corresponding to the corresponding membership number stored in the customer database. The value obtained by adding the newly calculated service score is stored as a new service score.

[0017]

Effects of the Invention As explained above, by applying the automatic service ticket issuing device of the present invention and the service ticket issuing method using this device, the information processing device on the host side can calculate service points for each customer. By accumulating the information, there is no need for the customer to keep it until the service points of the service ticket reach a certain desired value, as was the case in the past. In addition, since the issuance of such service tickets is automatically performed when the customer desires by operating the automatic ticket issuing device, there is no need to use the PO as in the past.
Every time the operator of S sells an item to a customer, it is no longer necessary to calculate service points corresponding to the sales amount, select the corresponding service ticket, and give it to the customer. This has the effect of saving time when selecting service tickets.

[Brief explanation of the drawing]

FIG. 1 is a configuration diagram showing an embodiment of a service ticket issuing system to which a service ticket issuing method using an automatic service ticket issuing device of the present invention is applied.

FIG. 2 is a configuration diagram showing an embodiment of an automatic ticket issuing device of the present invention.

FIG. 3 is an explanatory diagram illustrating the operation of the service ticket issuing system shown in FIG. 1;

FIG. 4 is a plan view showing an example of a service ticket issued by the automatic ticket issuing device of the present invention shown in FIG. 2;

[Explanation of symbols]

1 POS register 2 Host side information processing device 3 Automatic ticket issuing device 31 CRT display section 32 Touch panel section 33 Ticketing Printer Department 34 Membership card reader section 36 Control section

Claims (2)

[Claims] Claim 1: Converting a signal inputted from the outside through a transmission line into a signal in a predetermined format and outputting it internally; converting a signal output from the inside into a signal in a predetermined format and transmitting the signal to the transmission line. an online communication processing unit that outputs information; a membership card reader unit that reads and outputs the membership number recorded on the membership card when a membership card created in a predetermined format is inserted; and a membership card reader unit that reads and outputs the membership number recorded on the membership card; a CRT display unit that displays on the top; an external input unit that outputs a predetermined signal when information is input from the outside through the tentacle; and when a ticketing signal is input, the service points designated by this print designation signal are printed on the membership card. Controls input/output to a ticketing printer unit that prints at least a barcode along with a recorded membership number on a predetermined sheet of paper, the CRT display unit, the ticketing printer unit, the membership card reader unit, and the external input unit. The member number read by the member card reader section is output to the online communication processing section, and when any one of a service point display request, service point designation, and service ticket issue request is input from the external input section, these are inputted to the online communication processing section. A signal is outputted to the online communication processing unit and inputted from the outside via the online communication processing unit to the CRT display to permit issuing of a service ticket. and a control section that outputs the ticket issuing signal to the ticket issuing printer section, which instructs the issuance of a service ticket having points specified by the input by the external input section, when inputted. Ticketing device. [Claim 2] When a customer who has a membership card in which an individual membership number created in a predetermined format is recorded and pays the purchase price when purchasing an item, the membership number is read by a barcode reader and the membership card. A POS register having a membership card reader reads the sales price of the item recorded in the barcode attached to the item by the barcode reader, and if the customer presents a service ticket in a predetermined format. When the number of service points recorded in the barcode on the service ticket is read by the barcode reader, and if the customer has purchased multiple items, the read sales amount is added up, and this integrated value is used as the sales amount. The actual sales amount is determined by subtracting the amount corresponding to the service points from the sales amount, and the membership number recorded on the membership card held by the customer is read by the membership card reader, and the read membership number and the actual sales amount are The actual sales amount is sent to an externally connected host-side information processing device, and the actual sales amount is calculated and displayed as the billed amount to the customer, and the host-side information processing device A predetermined value is set to the actual sales amount sent from the POS register with respect to the service points that have been input in the past and are cumulatively stored in the customer database corresponding to the membership number sent from the POS register. The multiplied value is calculated as a service score, and the value obtained by adding this calculated service score to the previously stored service score is stored as a service score instead of the previously stored service score, and the host side information is Claim 1 externally connected to the processing device
When the membership number is received from the automatic ticketing device described above, the service points corresponding to the membership number are sent to the automatic ticketing device, and the automatic ticketing device sends a ticket issuance request and designation of the service points of the service ticket to be issued. When the specified service points are subtracted from the service points corresponding to the membership number stored in the database, the service points are changed and stored, and the service ticket is indicated to be issued. A predetermined permission signal is sent to the automatic ticket issuing device, and when the membership card is inserted into the membership card reader section of the automatic ticket issuing device, the membership card reader reads the membership number and sends it to the host side information processing device. The member number is sent, the service points corresponding to the member number sent from the host side information processing device are received and displayed on the CRT display section, and the service points are sent from the external input section of the automatic ticket issuing device. When a ticket issuance request and the number of service tickets to be issued are specified, these signals are sent to the host-side information processing device, and the permission signal for allowing the host-side information processing device to issue a service ticket is sent to the automatic controller. Issuing a service ticket using an automatic service ticket issuing device, characterized in that when the ticket issuing device receives the service ticket, the ticket issuing printer section of the automatic ticket issuing device prints and issues a service ticket having the designated service points. Method.