JPH04236555A - Key telephone system - Google Patents

Abstract

PURPOSE:To guide the operation till an object service function is realized without need of an operating instruction and to easily realize a service function correctly as required. CONSTITUTION:An operation guidance means 2 analyzes input information from a terminal section 1 and guides the operation until an object service function is realized. Then a learning function means 3 is interlocked to simplify the operation till an object service function is realized. A function explanation means 4 displays explanation of the service function onto a terminal section when an operation explanation request is included in the input information. Thus, the object service function is easily realized without need of an operating instruction.

Description

[Detailed description of the invention]

0001

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a button telephone device having a display function.

0002

2. Description of the Related Art Key telephone devices improve the convenience of using several central office lines with a larger number of telephones, and are widely used in relatively small businesses.

On the other hand, recently, key telephone devices using microprocessors and semiconductor memories have been put into practical use, and with this, key telephone devices have also become more diverse and larger in scale, and their service functions have further improved. On the other hand,
In order to be able to use each service of the button telephone device effectively and without making mistakes, it is necessary to provide operational guidance and functional explanations to users of each service.

[0004] Conventionally, operational guidance and functional explanations for each service of such a button telephone device have been dependent on instruction manuals issued by manufacturers or service companies.

[0005]

SUMMARY OF THE INVENTION However, the above-mentioned conventional button telephone device has the following problems.

[0006] The first problem is that since there are many service functions, it is impossible to part with the instruction manual. As a result, services that can be used without an instruction manual are limited to a part of the range that the user has memorized, and management of the instruction manual becomes troublesome.

The second problem is that in order to realize each service function, the terminal operator must be aware of the combination of each service function and the numeric keypad, which is not user-friendly. Furthermore, the third problem is that there is no learning function for the contents of operations, so operations that are commonly performed become redundant.

[0008] The present invention solves these conventional problems, and guides the operation to realize the desired service function without requiring an instruction manual, and allows the service function to be performed correctly and properly when necessary. It is an object of the present invention to provide a button telephone device that can be easily realized.

[0009]

[Means for Solving the Problem] In order to achieve this object, the button telephone device of the present invention includes a terminal section having a keypad and a display, and analyzes input information from the keypad of the terminal section, and an operation guidance means for guiding the operation of a service function; a learning function means connected to the operation guidance means for learning the operation contents and simplifying the operation;
The apparatus further includes a function explanation means connected to the operation guidance means and outputting and displaying function explanation information to the terminal unit when the input information includes a function explanation request.

0010

[Operation] With this configuration, if the contents of the intended service function are not known, the function explanation means is activated by access from the terminal section and displays the explanation of the function on the display of the terminal section at any time. Then, by accessing from the terminal unit, the operation guide means can be operated to interact with the terminal operator and guide the terminal operator until the desired service function is realized. Further, at this time, the operation of the learning function means to operate and realize the intended service function is simplified.

[0011]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 shows a basic configuration diagram of the present invention, in which 1 is a terminal section constituting a man-machine interface having a keypad 1a and a display 1b, and 2 is a terminal section when the intended service function is not known. It is an operation guidance means for analyzing input information from the keypad 1a of part 1 and guiding the terminal operator to the service function intended for operation, and this operation guidance means 2 includes a learning function for sending and receiving data. Means 3 and function explanation means 4 are connected.

The learning function means 3 learns the operation contents of the operation guide means 2 and simplifies the operation until the desired service function is realized.Furthermore, the function explanation means 4 explains the function to the input information. When necessary, function explanation information corresponding to the input information is output to the display driving means 5. and,
The display driving means 5 outputs the information received from the operation guidance means 2 to the display of the terminal unit 1.

FIG. 2 shows an embodiment of the present invention in which the button telephone device having the above structure is constructed using a microcomputer. Calculation control unit 1
0a, a storage section 10b for storing function operation information, an input section 10c, and an output section 10d. The terminal unit 1 and the function explanation means 4 are connected to the input unit 10c,
Further, a function explanation means 4 and a display driving means 5 are connected to the output section 10d.

Note that the arithmetic control section 10a and the storage section 10b of the microcomputer 10 are operated by the operation guidance means 2 shown in FIG.
and constitutes the learning function means 3.

Next, the operation of the above embodiment will be explained with reference to the flowchart of FIG. microcomputer 10
When the program starts, first, in step S1, functional operation information corresponding to the current situation is accessed from the storage section 10b, and the information is displayed as a menu on the display 1b of the terminal section 1 through the display driving means 5. In the next step S2, it is determined whether there is an input from the terminal unit 1. If there is an input, the process moves to step S3, otherwise the process loops to step S2.

[0017] In step S3, it is determined whether all the information input from the terminal section 1 according to the displayed menu is complete. Here, if it is determined that all the input information is collected, the process moves to step S4, and if the input information is not collected, the process goes to step S4.
Return to 1. In step S4, the priority order of the functional operation information read from the storage unit 10b is updated to simplify the operation. Then, in the next step S5, it is determined whether the input information is a function explanation request. Here, if it is determined that there is a request for functional explanation, the process moves to step S6, where the functional explanation information is retrieved from the functional explanation means 4, and the information is displayed on the display 1b of the terminal section 1 through the display driving means 5. Otherwise, the process moves to step S7 to perform a functional operation.

As described above, according to this embodiment, step S
In steps 1 to S3, the operation menu that matches the situation is displayed until all the input information is collected, so the terminal operator does not have to remember how to operate the desired service function, and can easily select the desired service. functions can be realized. Further, in step S6, the function explanation means 4
Since function explanation information is output from the terminal and displayed on the display 1b, the terminal operator can correctly realize the service function when necessary.

[0019]

As described above, according to the present invention, the function explanation means can be operated by access from the terminal section, and thereby the explanation of the service function can be displayed on the terminal section at any time. can be realized correctly.

[0020]Furthermore, the operation guide means is operated by access from the terminal unit, thereby allowing interaction with the terminal operator to guide the terminal operation until the desired service function is realized. Since the learning function means is also linked at this time, the terminal operator does not need to remember how to operate the service function, and can easily implement the service function without an instruction manual.

[Brief explanation of the drawing]

[Figure 1] Block diagram showing the principle configuration of the present invention

FIG. 2 is a configuration diagram of a button telephone device according to an embodiment of the present invention.

[Fig. 3] Flowchart for explaining operation in the embodiment

[Explanation of symbols] 1 Terminal section 1a Keypad 1b Display 2 Operation guidance means 3 Learning function means 4 Functional explanation means 5 Display driving means

Claims (1)

[Claims] 1. A terminal unit having a keypad and a display, an operation guide means for analyzing input information from the keypad of the terminal unit and guiding the operation of a target service function, and a terminal unit connected to the operation guide means. , a learning function means that learns the operation contents and simplifies the operation, and a function explanation connected to the operation guidance means and outputting and displaying function explanation information to the terminal unit when input information includes a function explanation request. A button telephone device comprising means.