JPH04220853A - Transfer selection system in automatic answering telephone set - Google Patents

Abstract

PURPOSE:To prevent mis-transfer of message or the like not requiring any transfer or a wrong dialed call by the automatic answering telephone set provided with an automatic transfer function to a transfer destination registered in advance. CONSTITUTION:An opposite party 2 possessing this automatic answering telephone set upon the receipt of a call from a caller 1 makes a guide to the caller 1 such that the caller 1 should depress a specific pushbutton when the caller 1 desires automatic call transfer to a transfer destination without fail. Only when the automatic answering telephone set receives a pushbutton signal representing the desired transmission based on the designated operation from the caller 1, a recorded content, that is, a message from the caller 1 is sent automatically to a transfer destination 3. Thus, only the message discriminated by the caller 1 urgently is sent from the opposite party 2 to the transfer destination 3.

Description

[Detailed description of the invention]

0001

[Industrial Application Field] The present invention relates to a forwarding selection method in an answering machine, and in particular, in an answering machine equipped with an automatic dialing function to a pre-registered forwarding destination, when an incoming call is received, the calling party is automatically When you wish to make a call, it sends a message asking you to press a specific push button, and when a push button signal based on this operation is sent in return, it records the caller's request, message, etc. Later, the content is automatically transmitted to the forwarding destination, and when this transmission is not received, normal recording is performed and subsequent automatic transmissions are not performed.

0002

[Prior Art] Conventional answering machines equipped with an automatic calling function to pre-registered forwarding destinations receive calls when the answering machine and forwarding mode (hereinafter referred to as answering/forwarding mode) is in In response to an incoming call, the system records the caller's message, message, etc., and automatically sends a call to the forwarding destination.For example, the caller says, ``I'm not home at the moment. Even if the caller hangs up after hearing a message such as this without speaking the matter or message, the call is automatically forwarded to the destination after the line is released.

0003

[Problem to be Solved by the Invention] As described above, in the absence/transfer mode, an automatic dialing operation is performed to the forwarding destination every time a call is received, and even if the call is received, the business, message, etc. There were problems such as the recordings were not recorded, or even if they were recorded, the content was not sufficient to require transmission.

[0004] Accordingly, in the present invention, when an answering machine that is equipped with a function of automatically dialing to a forwarding destination registered in advance receives a call, it inquires of the calling party whether or not he or she wishes to make this automatic dialing. When a transfer request signal is received from the calling party requesting transfer, the contents are automatically transmitted to the forwarding destination after recording the message, etc. from the calling party, and if this is not transmitted, normal The purpose of this system is to prevent erroneous forwarding of wrong calls, business matters, messages, etc. that do not require forwarding, by simply recording and not automatically making subsequent calls.

[0005]

[Means for Solving the Problems] FIG. 1 is a diagram illustrating the principle of the present invention. In Figure 1, 1 is the calling side, 2 is the other party,
3 indicates the transfer destination.

[0006]The answering machine and transfer procedure according to the present invention are as follows. That is, (1) the calling party 1 calls the party 2 by dialing the telephone number of the party; (2) The other party 2 notifies the calling party 1 that it is in answering machine mode, and also sends a transfer inquiry message requesting that the caller press a specific push button if he or she wishes to automatically make a call to the transfer destination. (2) The calling party 1 determines whether or not the caller wishes to be transferred; if "YES", the process proceeds to step (2); if "NO", the process proceeds to step (2). (2) The calling side 1 sends a transfer request signal (push button signal), business matter, and message to the other party 2 by operating a designated push button. ■The other party 2 detects the transfer request signal (push button signal) sent from the calling party 1,
After recording the business and message, the line is opened and the contents are automatically sent to a pre-registered forwarding destination. (2) The calling side 1 sends the business and message to the other party 2 without operating the designated push button. (2) After recording the business and message sent from the calling party 1, the other party 2 opens the line and enters a standby state. The automatic call operation from the other party 2 to the transfer destination 3 is selected by the following procedure.

[0007]

[Function] In this way, the answering machine of the present invention (the other party's
) always instructs the calling party 1 to perform a specific push-button operation if they wish to automatically call the forwarding destination whenever they receive a call from the calling party 1. . Then, only when a push-button signal is received from the calling party 1 indicating a request for transfer based on the specified operation, the recorded content, that is, the request from the calling party 1,
A forwarding selection method is used in which a message is automatically sent to forwarding destination 3.

[0008] Therefore, only the matters and messages that the calling party 1 has decided to send urgently are sent to the forwarding destination 3 from the receiving party 2, so there is no possibility of mistaken calls from the calling party 1 to the receiving party 2, etc. There will be no situation where even non-urgent matters, messages, etc. are sent to the forwarding destination 3 and the receiver is picked up each time.

[0009]

[Embodiment] An embodiment of the present invention will be explained using FIGS. 2 and 3. FIG. 2 is an explanatory diagram showing an outline of the answering machine used in the present invention, in which 21 is a line terminal, 22 is a transmitter,
23 is a telephone receiver, 24 is a telephone circuit, 25 is a tone ringer circuit for operating an internal transmission circuit with a ring tone and emitting the audible signal from a speaker, 26 is a speaker, 27 is an amplifier, and 28 is a digitized voice signal generator. A low-pass filter for removing unnecessary frequency components, 29 is an ALC amplifier for adjusting the audio level,
30 is a speech synthesis IC that creates various messages, etc., 31
is an IC memory for storing various messages, etc., 32 is a cassette tape recorder for recording business matters, messages, etc. sent from the calling side 1, and 33 is a PB receiver for detecting push button signals sent from the calling side 1. , 34 is a dialer IC, 35, which generates a dial pulse signal DP and a push button signal PB, which are selection signals for the other party of the telephone call.
is a microprocessor (
MPU), S1 to S3 are analog switches.

[0010] Here, for example, the other party (answering machine)
Various messages from the caller 2 to the calling party 1 are sent to the line via a route 41. At this time, analog switch S2 is on.

[0011] Furthermore, various messages sent from the other party (answering machine) 2 to the calling party 1 are supplied to the speaker 26 via a route 42, so that the other party 2 can monitor the contents in advance. At this time, analog switch S3 is on.

Further, a specific push-button signal sent from the calling side 1 indicating that transfer is desired is supplied to the PB receiver 33 via a route 43.

Further, business matters and messages sent from the calling party 1 are recorded on the cassette tape recorder 32 via a route 40, and the recorded contents are transferred to the destination 3 via this route 44.
sent to. At this time, analog switches S1 and S2 are on.

FIG. 3 is an explanatory diagram showing the operating procedure of the answering machine of the present invention. That is, (1) Receive the calling signal from the calling side 1, connect the line with the calling side 1, and proceed to the next step. (2) Send a transfer inquiry message to the calling party 1 and proceed to the next step. Please note that this forwarding inquiry message can be sent, for example, by saying, ``I am currently away from home.If you wish to be forwarded, please first press the # push button twice,
After the "beep", please tell us what you need. If you do not wish to be forwarded, please say your request after the beep. ”. (3) Push button #2 by PB receiver 33
Push button signal when pressed twice (transfer enable code)
is detected, and if YES, proceed to step (4); if NO, proceed to step (4).
Proceed to step 10). (4) Confirm the “beep” sound, turn on the confirmation lamp, and proceed to the next step. The lighting of this confirmation lamp is to indicate that the cassette tape recorder 32 is in the recording state. (5) Record the business and message sent from the calling party 1 on the cassette tape recorder 32 and proceed to the next step. (6) Finish recording, turn the confirmation lamp on and off, and proceed to the next step. Note that this blinking state indicates that the business or message sent from the calling party 1 is being recorded on the cassette tape recorder 32, and it is possible to know from this blinking state that a call has been received while the caller is away. can. (7) Disconnect the line with calling party 1 and proceed to the next step. (8) Send a selection signal (push button signal) for the transfer destination 3 registered in advance and proceed to the next step. (9) Automatically transmit the reproduction signal of the cassette tape recorder 32 to the transfer destination 3 connected to the line. (10) Confirm the “beep” sound, turn on the confirmation lamp, and proceed to the next step. (11) Record the business and message sent from the calling party 1 on the cassette tape recorder 32 and proceed to the next step. (12) Finish recording and proceed to the next step. At this time, the confirmation lamp is not blinking. (13) Determine whether the recording time is within 3 seconds, for example. If YES, proceed to step (14); if NO, proceed to step (15). (14) Determine that the recorded content is not significant, erase this recorded content, and proceed to step (16). (15) Turn the confirmation lamp into a blinking state and proceed to the next step. (16) Put the answering machine into standby mode. When a push-button signal is received from the calling party indicating a request for transfer, the contents are automatically transmitted to the forwarding destination after recording the caller's message, etc. When no button signal is received, normal recording is performed and subsequent automatic transmission is not performed.

[0015]

[Effects of the Invention] The present invention provides an answering machine that is equipped with a function of automatically calling a forwarding destination that is registered in advance. Contact information such as business matters and messages are automatically sent to the forwarding destination only after receiving an inquiry and a forwarding request signal from the calling party, indicating that the caller wishes to be forwarded. It is possible to prevent erroneous forwarding of business matters, messages, etc. that are not intended to be forwarded.

[Brief explanation of the drawing]

FIG. 1 is a diagram explaining the principle of the present invention.

FIG. 2 is an explanatory diagram showing an overview of an answering machine used in the present invention.

FIG. 3 is an explanatory diagram showing the operating procedure of the answering machine of the present invention.

[Explanation of symbols]

Claims (2)

[Claims] [Claim 1] An answering machine that has a function of recording communication contents such as business matters and messages from the calling party and then automatically transmitting the communication contents to a pre-registered forwarding destination,
When an incoming call is received, a transfer inquiry message is sent to the calling party asking whether or not the caller wishes to be transferred, and upon receiving this transfer inquiry message, the calling party sends a transfer request signal indicating that it wishes to be transferred. If the communication is received along with the above-mentioned communication contents, the communication contents are recorded and an automatic call is made to the transfer destination, and when the above-mentioned communication contents are received without the transfer request signal, only the communication contents are recorded. A transfer selection method in an answering machine characterized by selecting an operation. 2. The transfer selection method in an answering machine according to claim 1, wherein the transfer request signal is a signal based on a push button operation specified in the transfer inquiry message.