JPH0329082A - Drive through ordering device - Google Patents

Abstract

PURPOSE:To shorten the time required for input of customer's orders and for processing of orders by providing two drive through type customer's order input devices and an indicator which indicates which input device the next vehicle should go to. CONSTITUTION:Two customer's order input devices 15 and 16 and an indicator 11 which indicates which order input device the next vehicle should go to are provided. A vehicle arriving at a position 14 goes to a position 12, and orders are taken in a place 1 where a register to take orders is placed. The next vehicle in the position 14 goes to a position 13 by the indicator 11, and orders are taken in a place 10. Vehicles go to a position 20 in order after orders are taken, and customers transfer cash to and receive commodities from the employee who prepares commodities in a place 2. The indicator 11 indicates the direction to the input device, which has no vehicles to take charge of, to the next vehicle, and this vehicle in the position 14 goes to in this direction. Thus, the time to take orders, the time of order processing, and the time for service are shortened.

Description

DETAILED DESCRIPTION OF THE INVENTION Field of Industrial Application The present invention relates to a mobile vehicle type customer order entry system. It is structured so that orders are taken in order. Then, the customer could place an order, pay money, and receive the product all while sitting in the vehicle.

FIG. 3 shows the structure of a conventional vehicle-based customer order input device. In FIG. 1, a register 1 is placed to take orders. Orders for vehicles 4 are taken here, and orders are input at place A. The vehicle from which the order was taken moves to vehicle 6 at position O, collects the ordered products at location A at location 2, receives money from the customer, and hands over the money and products at location B, where the products are delivered. .

FIG. 2 diagrammatically shows the flow of processing. The input device 7 is placed at position A, and the input order is displayed on the order display 8 located in B. displayed in order. Then, the order is processed at a cash receiving register located in B. Therefore, after taking an order for vehicle 4, an order for the next vehicle 6 will be taken.

Problems to be Solved by the Invention However, in the above-mentioned conventional vehicle-based customer order input device, since the vehicles are arranged in a line, processing must be done in order from the front, which increases the time it takes to take orders from customers. There was a problem in that the waiting time for the next vehicle was long. The present invention solves these conventional problems by arranging vehicles in parallel and placing two mobile customer order input devices in parallel, thereby reducing the time it takes to take orders. It is intended for processing.

Means for Solving the Problems In order to achieve the above object, the present invention is equipped with two customer order input devices and an indicator for instructing which order input device the next vehicle should go to. It is.

Therefore, according to the present invention, by providing two customer order input devices, orders can be heard and entered in two vehicles at the same time, and an instruction can be sent to which input device to go to the next vehicle. By using an indicator, it is possible to shorten the ordering time.

Embodiment FIG. 1 shows the present invention! l! This shows the structure of the embodiment. In the figure, 19 is a road where vehicles move, and the entrance is 1.
There is only one exit at each location, and the road splits into two at the point where you order, and then merges into one when you finish ordering. 1 is where the register for inputting the order is located, 1
The same is true for 0, and orders are taken here. 2 is where the products ordered at A or A' are collected and the money and products are delivered. Next, the operation of the above embodiment will be explained.

In the above example, the vehicle that came to position 14 goes to position 12 and takes an order at 1. Next, the vehicle 14 can enter the position 13 according to the instruction 511 and take the order at 10. Next, the vehicles that have completed taking orders move to position 20 in the order in which they have completed taking orders, and exchange money and products with the employee located at 2. The next vehicle has 1
1 issues an instruction to the input device in which the vehicle is gone, and the vehicle at position 14 moves in that direction.

Figure 4 is a diagrammatic representation of the above flow.
The order input devices are placed at positions 1 and 11, respectively, and the input orders are placed in the order in which the order input is completed.
2 on the order display device. The employee at 2 processes the orders in the order shown at 2 using the cash register at 18, and delivers the goods to the customer in the vehicle at position 20.

In this way, according to the above embodiment, the orders for the vehicles at positions 12 and 13 can be taken at the same time, and the order entry time and order time are determined in order to guide the next vehicle by 11 to the one who completes the order input earlier. This has the advantage of reducing processing time and customer handling time.

Effects of the Invention As is clear from the above-described embodiment, the present invention is designed to take orders from customers for two vehicles at the same time, and has the advantage that the time required to take orders can be shortened by rvJ751.

Furthermore, since an indicator is provided to advance the next vehicle to those who have finished ordering quickly, it also has the effect of shortening the time for order processing and customer handling.

[Brief explanation of drawings]

Fig. 1 is a block diagram of a Drypus ordering device according to the present invention, Fig. 2 is a flow chart of its processing, Fig. 3 is a block diagram of a conventional device, and Fig. 4 is a diagram of its processing. This is a flowchart. 1, 10... Place where the register for taking orders is located, 2... Place where products are arranged and money and products are exchanged with customers, 11... Instructions. vessel,
12,13,j4...Vehicle position, 15.16
... Device for inputting orders (register), 17
...Display for displaying orders, 18...
・Device for receiving money (register), 19...
The road on which the vehicle moves, 20...The location of the vehicle where money is handed over and goods are received.

Claims (1)

[Claims] Equipped with two mobile customer order input devices and an indicator that tells the next vehicle which input device to go to, reducing the time to input customer orders and the time to process orders. A drive-thru ordering device designed to