JP5354695B2 - Cash register settlement apparatus and cash register settlement method - Google Patents

Cash register settlement apparatus and cash register settlement method Download PDF

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JP5354695B2
JP5354695B2 JP2011066249A JP2011066249A JP5354695B2 JP 5354695 B2 JP5354695 B2 JP 5354695B2 JP 2011066249 A JP2011066249 A JP 2011066249A JP 2011066249 A JP2011066249 A JP 2011066249A JP 5354695 B2 JP5354695 B2 JP 5354695B2
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篤 加藤
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NEC Platforms Ltd
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Abstract

<P>PROBLEM TO BE SOLVED: To provide a register settlement device capable of sufficiently shortening settlement processing time. <P>SOLUTION: After settlement of a preceding customer C1 is executed, when product registration completion information has been inputted from a product registration part 20 for a customer, a POS terminal 10 executes settlement of a subsequent customer C2 on the basis of product registration information by the product registration part 20 for the customer of the subsequent customer C2. On the other hand, when the product registration completion information is not inputted yet from the product registration part 20 for the customer, product registration of non-registered purchase items of the subsequent customer C2 is performed to add the product registration information, and the settlement of the subsequent customer C2 is executed on the basis of the product registration information to which the product registration information of the non-registered purchase items is added. <P>COPYRIGHT: (C)2013,JPO&amp;INPIT

Description

本発明は、先行する顧客の精算中に後続の顧客自らが買い物品の精算のための事前商品録を行うことができるレジ精算装置に関する。   The present invention relates to a cash register settlement apparatus that allows a subsequent customer himself / herself to make a preliminary product record for the settlement of shopping items during the settlement of the preceding customer.

商品(買い物品)に付されたバーコードを店員が読み取り操作することによって精算を行うレジ精算装置や、顧客自らが読み取り操作することによって精算(セルフ精算)を行うレジ精算装置は、例えば特許文献1〜4に開示されているように、これまでにも数多く提案されている。   For example, Japanese Patent Application Laid-Open Publication No. 2004-151867 discloses a cashier settlement apparatus that performs a settlement by reading and operating a bar code attached to a product (shopping product), and a cashier settlement apparatus that performs a settlement (self-settlement) by a customer himself / herself. As disclosed in 1-4, many proposals have been made so far.

しかし、大規模食品スーパーマーケットにおける夕方時など、多数の顧客が限られた時間帯に集中する場合には、店員、顧客どちらの操作による精算であっても、精算待ちが発生することは避けられない。   However, when a large number of customers are concentrated in a limited time, such as in the evening in a large-scale food supermarket, it is inevitable that there will be a wait for settlement regardless of the operation of either the store clerk or the customer. .

そのような状況に対し、店員操作による先行する顧客の精算中に、後続の顧客自らが買い物品の精算に先立って商品登録(セルフ事前商品登録)を行うようにした技術が、例えば、特許文献5、6に開示されている。これら技術においては、店員が操作するPOS端末において、先行する顧客の精算が完了して後続の顧客の精算の順番が来ると、後続の顧客自らの操作によるセルフ事前商品登録を実行した顧客用商品登録部から、後続の顧客の精算データがPOS端末に転送される。POS端末は、転送されて来た精算データを利用し、店員がバーコードを読み取り操作することなく、短時間に後続の顧客の精算を完了できる。   For such a situation, during the settlement of the preceding customer by the store clerk operation, the technology in which the subsequent customer himself / herself registers the product (self-advance product registration) prior to the settlement of the shopping goods is disclosed in, for example, Patent Literature 5 and 6. In these technologies, at the POS terminal operated by the store clerk, when the settlement of the preceding customer is completed and the order of settlement of the subsequent customer comes, the customer product for which self-advance product registration by the subsequent customer's own operation has been executed Subsequent customer settlement data is transferred from the registration unit to the POS terminal. The POS terminal can use the settlement data transferred to complete the settlement of subsequent customers in a short time without the store clerk reading and operating the barcode.

特公昭60−13518号公報Japanese Patent Publication No. 60-13518 特公昭59−13067号公報Japanese Patent Publication No.59-13067 特公平2−39833号公報JP-B-2-39833 特公平2−43227号公報Japanese Patent Publication No. 2-343227 特開平7−73380号公報JP-A-7-73380 特表2005−522769号公報JP 2005-522769 A

しかし、特許文献5、6に開示されたような技術においては、POS端末において先行する顧客の精算が完了する前に、後続の顧客のセルフ事前商品登録が完了することを前提としている。このため、POS端末において先行する顧客の精算が完了しても、後続の顧客のセルフ事前商品登録が完了していない場合には、バーコードの読み取り操作に不慣れなことが多い顧客が全買い物品のバーコード読み取りを完了するまで、バーコードの読み取り操作に熟練した店員は、POS端末の操作やその他の作業を何も行うことができないまま待機することになる。このことから、特許文献5、6に開示されたような技術は、精算処理時間の短縮化が十分とはいえなかった。   However, the techniques disclosed in Patent Documents 5 and 6 are based on the premise that the self-advance product registration of the subsequent customer is completed before the settlement of the preceding customer is completed at the POS terminal. For this reason, even if the settlement of the preceding customer at the POS terminal is completed, if the subsequent customer's self-advance product registration has not been completed, the customer who is often unfamiliar with the barcode reading operation will receive all the shopping items. Until the bar code reading is completed, the store clerk who is skilled in the bar code reading operation waits without being able to operate the POS terminal or perform any other work. For this reason, the techniques as disclosed in Patent Documents 5 and 6 have not been sufficient in shortening the settlement processing time.

それ故、本発明の課題は、精算処理時間を十分に短縮できるレジ精算装置を提供することである。   Therefore, an object of the present invention is to provide a cash register settlement apparatus that can sufficiently shorten the settlement processing time.

また、本発明の他の課題は、精算処理時間を十分に短縮できるレジ精算方法を提供することである。   Another object of the present invention is to provide a cash register settlement method that can sufficiently shorten the settlement processing time.

本発明によれば、店員の操作に応じて先行する顧客の買い物品の商品登録を行って精算を実行するPOS端末と、後続の顧客の操作に応じて後続の顧客の買い物品の商品登録を行って、商品登録情報として前記POS端末に転送する顧客用商品登録部とを有し、前記POS端末は、前記顧客用商品登録部から転送された前記商品登録情報を後続の顧客の商品登録情報として登録すると共に、先行する顧客の精算後、後続の顧客の前記商品登録情報に基づいて後続の顧客の精算を実行するレジ精算装置であって、前記顧客用商品登録部は、後続の顧客の全買い物品の商品登録が完了したことを示す商品登録完了情報を後続の顧客の操作に応じて生成すると共に、前記POS端末に出力し、前記POS端末は、先行する顧客の精算後、前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客の前記商品登録情報に基づいて全買い物品の積算金額で後続の顧客の精算を実行する一方、前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、店員の操作に応じて後続する顧客の未登録の買い物品の商品登録を行って商品登録情報を追加し、未登録の買い物品の商品登録情報が追加された商品登録情報に基づいて全買い物品の積算金額で後続の顧客の精算を実行することを特徴とするレジ精算装置が得られる。   According to the present invention, the POS terminal for registering the product of the preceding customer's shopping product according to the operation of the store clerk and executing the settlement, and the product registration of the subsequent customer's shopping product according to the operation of the subsequent customer. And a customer product registration unit that transfers the product registration information to the POS terminal as product registration information, and the POS terminal uses the product registration information transferred from the customer product registration unit as product registration information of a subsequent customer. And registering as the customer, after the settlement of the preceding customer, the settlement of the subsequent customer based on the product registration information of the subsequent customer, the commodity registration unit for the customer, Product registration completion information indicating that the product registration of all shopping items has been completed is generated according to the operation of the subsequent customer, and is output to the POS terminal. The POS terminal, after the settlement of the preceding customer, for When the product registration completion information has been input from the product registration unit, the customer's product registration unit performs settlement of the subsequent customer with the accumulated amount of all shopping items based on the product registration information of the subsequent customer. If the product registration completion information is not yet entered, the product registration information of the unregistered shopping item of the subsequent customer is added according to the operation of the store clerk, and the product registration information is added, and the product registration information of the unregistered shopping product Thus, a cashier settlement apparatus is obtained, which performs settlement of subsequent customers with the accumulated amount of all shopping items based on the product registration information to which is added.

前記POS端末は、先行する顧客の精算後、前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客に対して、商品登録済みの買い物品を前記POS端末付近に移動するよう指示するガイダンスを前記顧客用商品登録部に出力する一方、前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、後続の顧客に対して、商品登録操作の中止と、未登録および商品登録済み両方の買い物品を前記POS端末付近に移動するよう指示するガイダンスを前記顧客用商品登録部に出力してもよい。   When the product registration completion information has been input from the customer product registration unit after the preceding customer has been settled, the POS terminal places the product-registered shopping items in the vicinity of the POS terminal for the subsequent customer. While the guidance to move is output to the customer product registration unit, when the product registration completion information is not input from the customer product registration unit, the product registration operation is canceled for subsequent customers. Further, guidance for instructing to move both unregistered and product-registered shopping items to the vicinity of the POS terminal may be output to the customer product registration unit.

前記顧客用商品登録部付近から前記POS端末付近まで買い物品を移動可能なベルトコンベアをさらに有し、前記POS端末は、先行する顧客の精算後、前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客に対して、前記ベルトコンベアによって商品登録済みの買い物品を前記POS端末付近に移動する旨を報知するガイダンスを前記顧客用商品登録部に出力した後、商品登録済みの買い物品が前記POS端末付近に移動されるように前記ベルトコンベアを駆動制御する一方、前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、後続の顧客に対して、商品登録操作の中止と、前記ベルトコンベアによって未登録および商品登録済み両方の買い物品を前記POS端末付近に移動する旨を報知するガイダンスを前記顧客用商品登録部に出力した後、未登録および商品登録済み両方の買い物品が前記POS端末付近に移動されるように前記ベルトコンベアを駆動制御してもよい。   It further has a belt conveyor capable of moving shopping items from the vicinity of the customer product registration unit to the vicinity of the POS terminal, and the POS terminal receives the product registration completion information from the customer product registration unit after settlement of the preceding customer. Is output to the customer product registration unit after notifying the subsequent customer that the shopping product registered by the belt conveyor is moved to the vicinity of the POS terminal. While the belt conveyor is driven and controlled so that the registered shopping items are moved to the vicinity of the POS terminal, if the product registration completion information is not input from the customer product registration unit, , Canceling the product registration operation and notifying that the unconfirmed and product-registered shopping items are moved to the vicinity of the POS terminal by the belt conveyor After outputting the commodity registration section for the customer for guidance, the belt conveyor may be driven and controlled so as unregistered and items registered both shopping goods are moved around the POS terminal.

また、本発明によれば、店員の操作に応じて先行する顧客の買い物品の商品登録を行って精算を実行するPOS端末と、後続の顧客の操作に応じて後続の顧客の買い物品の商品登録を行って、商品登録情報として前記POS端末に転送する顧客用商品登録部とを用い、前記POS端末により、前記顧客用商品登録部から転送された前記商品登録情報を後続の顧客の商品登録情報として登録すると共に、先行する顧客の精算後、後続の顧客の前記商品登録情報に基づいて後続の顧客の精算を実行するレジ精算方法であって、前記顧客用商品登録部により、後続の顧客の全買い物品の商品登録が完了したことを示す商品登録完了情報を後続の顧客の操作に応じて生成すると共に、前記POS端末に出力し、前記POS端末により、先行する顧客の精算後、前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客の前記商品登録情報に基づいて全買い物品の積算金額で後続の顧客の精算を実行する一方、前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、店員の操作に応じて後続する顧客の未登録の買い物品の商品登録を行って商品登録情報を追加し、未登録の買い物品の商品登録情報が追加された商品登録情報に基づいて全買い物品の積算金額で後続の顧客の精算を実行することを特徴とするレジ精算方法が得られる。   In addition, according to the present invention, the POS terminal that registers the product of the preceding customer's shopping product in accordance with the operation of the store clerk and executes the settlement, and the product of the subsequent customer's shopping product in accordance with the operation of the subsequent customer And registering the product registration information transferred from the customer product registration unit by the POS terminal with the product registration information of a subsequent customer. A cash registering method for registering as information and performing settlement of a subsequent customer based on the product registration information of a subsequent customer after settlement of the preceding customer, wherein the customer product registration unit performs the subsequent customer settlement The product registration completion information indicating that the product registration of all the shopping items has been completed is generated according to the operation of the subsequent customer, and is output to the POS terminal, and the previous customer's After calculation, when the product registration completion information has been input from the product registration unit for the customer, while performing settlement of the subsequent customer with the accumulated amount of all shopping items based on the product registration information of the subsequent customer, When the product registration completion information is not entered from the customer product registration unit, the product registration information of the unregistered shopping item of the customer that follows is added according to the operation of the store clerk, and the product registration information is added. A cash register settlement method is obtained, in which settlement of subsequent customers is executed with the accumulated amount of all shopping items based on the item registration information to which the item registration information of shopping items is added.

前記POS端末により、先行する顧客の精算後、前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客に対して、商品登録済みの買い物品を前記POS端末付近に移動するよう指示するガイダンスを前記顧客用商品登録部に出力する一方、前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、後続の顧客に対して、商品登録操作の中止と、未登録および商品登録済み両方の買い物品を前記POS端末付近に移動するよう指示するガイダンスを前記顧客用商品登録部に出力してもよい。   When the product registration completion information has been input from the customer product registration unit after the preceding customer has been settled by the POS terminal, the product registered shopping product is placed near the POS terminal for the subsequent customer. While the guidance to move is output to the customer product registration unit, when the product registration completion information is not input from the customer product registration unit, the product registration operation is canceled for subsequent customers. Further, guidance for instructing to move both unregistered and product-registered shopping items to the vicinity of the POS terminal may be output to the customer product registration unit.

前記顧客用商品登録部付近から前記POS端末付近まで買い物品を移動可能なベルトコンベアをさらに用い、前記POS端末により、先行する顧客の精算後、前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客に対して、前記ベルトコンベアによって商品登録済みの買い物品を前記POS端末付近に移動する旨を報知するガイダンスを前記顧客用商品登録部に出力した後、商品登録済みの買い物品が前記POS端末付近に移動されるように前記ベルトコンベアを駆動制御する一方、前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、後続の顧客に対して、商品登録操作の中止と、前記ベルトコンベアによって未登録および商品登録済み両方の買い物品を前記POS端末付近に移動する旨を報知するガイダンスを前記顧客用商品登録部に出力した後、未登録および商品登録済み両方の買い物品が前記POS端末付近に移動されるように前記ベルトコンベアを駆動制御してもよい。   Further using a belt conveyor capable of moving shopping items from the vicinity of the customer product registration unit to the vicinity of the POS terminal, and after the settlement of the preceding customer by the POS terminal, the product registration completion information is received from the customer product registration unit. When input has been completed, the customer registration information is output to the customer product registration unit after notifying the subsequent customer that the shopping product registered by the belt conveyor will be moved to the vicinity of the POS terminal. While the belt conveyor is driven and controlled so that the finished shopping items are moved to the vicinity of the POS terminal, when the product registration completion information is not input from the product registration unit for the customer, Notify the product registration operation and notify that both unregistered and product-registered shopping items are moved to the vicinity of the POS terminal by the belt conveyor. After outputting the guidance that the commodity registration unit for the customer, the belt conveyor may be driven and controlled so as unregistered and items registered both shopping goods are moved around the POS terminal.

本発明は、精算処理時間を十分に短縮できる。   The present invention can sufficiently shorten the settlement processing time.

本発明の実施例1のレジ精算装置を示す図であり、(a)は概念的な平面図、(b)はブロック図である。It is a figure which shows the cash register settlement apparatus of Example 1 of this invention, (a) is a conceptual top view, (b) is a block diagram. 本発明の実施例1のレジ精算装置の動作を示すフローチャートである。It is a flowchart which shows operation | movement of the cash register settlement apparatus of Example 1 of this invention. 本発明の実施例1のレジ精算装置における顧客用ディスプレイのガイダンス表示の例を示す図である。It is a figure which shows the example of the guidance display of the display for customers in the cash register settlement apparatus of Example 1 of this invention. 本発明の実施例2のレジ精算装置を示す図であり、(a)は概念的な平面図、(b)はブロック図である。It is a figure which shows the cash register settlement apparatus of Example 2 of this invention, (a) is a conceptual top view, (b) is a block diagram. 本発明の実施例2のレジ精算装置の動作を示すフローチャートである。It is a flowchart which shows operation | movement of the cash register settlement apparatus of Example 2 of this invention. 本発明の実施例2のレジ精算装置における顧客用ディスプレイのガイダンス表示の例を示す図である。It is a figure which shows the example of the guidance display of the display for customers in the cash register settlement apparatus of Example 2 of this invention.

次に、本発明の実施の形態について図面を参照して詳細に説明する。   Next, embodiments of the present invention will be described in detail with reference to the drawings.

本発明によるレジ精算装置は、POS端末と、顧客用商品登録部とを有している。POS端末は、店員の操作に応じて先行する顧客の買い物品のバーコードを読み取り、商品登録情報として登録し、商品登録情報に基づいて全買い物品の積算金額で先行する顧客の精算を実行する。尚、POS端末は、買い物品のバーコードからPLU(Price Look Up)コードが読み取られると、記憶されているPLUファイルを参照して、商品名や価格を取得する。同じ買い物品が2個以上の場合は、図示しないキーボードから数量が入力される。顧客用商品登録部は、後続の顧客の操作に応じて後続の顧客の買い物品のバーコードを読み取り、商品登録情報としてPOS端末に転送する。尚、顧客用商品登録部は、買い物品のバーコードからPLUコードが読み取られると、PLUファイルを参照して、商品名や価格を取得する。PLUファイルは、顧客用商品登録部に記憶しておいてもよいし、POS端末に問い合わせるようにしてもよい。同じ買い物品が2個以上の場合は、図示しないキーボードから数量が入力される。POS端末は、顧客用商品登録部から転送された商品登録情報を後続の顧客の商品登録情報として登録すると共に、先行する顧客の精算後、後続の顧客の商品登録情報に基づいて後続の顧客の精算を実行する。   The cash register settlement apparatus according to the present invention includes a POS terminal and a customer product registration unit. The POS terminal reads the barcode of the preceding customer's shopping item in accordance with the operation of the store clerk, registers it as product registration information, and executes the settlement of the preceding customer with the accumulated amount of all shopping items based on the product registration information. . When a PLU (Price Look Up) code is read from the bar code of the shopping item, the POS terminal refers to the stored PLU file and acquires the product name and price. When two or more items are the same, the quantity is input from a keyboard (not shown). The customer product registration unit reads the barcode of the subsequent customer's shopping product in accordance with the operation of the subsequent customer, and transfers it to the POS terminal as product registration information. When the PLU code is read from the bar code of the shopping item, the customer product registration unit refers to the PLU file and acquires the product name and price. The PLU file may be stored in the customer product registration unit or inquired of the POS terminal. When two or more items are the same, the quantity is input from a keyboard (not shown). The POS terminal registers the product registration information transferred from the product registration unit for the customer as the product registration information of the subsequent customer, and after the settlement of the preceding customer, based on the product registration information of the subsequent customer, Perform checkout.

特に、本レジ精算装置において、顧客用商品登録部は、後続の顧客の全買い物品の商品登録が完了したことを示す商品登録完了情報を後続の顧客の操作に応じて生成すると共に、POS端末に出力する。POS端末は、先行する顧客の精算後、顧客用商品登録部から商品登録完了情報が入力済みのときは、後続の顧客の商品登録情報に基づいて全買い物品の積算金額で後続の顧客の精算を実行する。一方、POS端末は、先行する顧客の精算後、顧客用商品登録部から商品登録完了情報が未入力のときは、店員の操作に応じて後続する顧客の未登録の買い物品の商品登録を行って商品登録情報を追加し、未登録の買い物品の商品登録情報が追加された商品登録情報に基づいて全買い物品の積算金額で後続の顧客の精算を実行する。   In particular, in the present cash register settlement apparatus, the customer product registration unit generates product registration completion information indicating that the product registration of all shopping items of the subsequent customer is completed according to the operation of the subsequent customer, and the POS terminal. Output to. The POS terminal, after the settlement of the preceding customer, when the product registration completion information has been input from the customer product registration unit, the subsequent customer's settlement with the accumulated amount of all shopping items based on the subsequent customer's product registration information Execute. On the other hand, when the product registration completion information is not input from the customer product registration unit after the preceding customer is settled, the POS terminal registers the product of the unregistered shopping product of the subsequent customer according to the operation of the store clerk. Product registration information is added, and subsequent customer settlement is executed with the accumulated amount of all shopping items based on the product registration information to which product registration information of unregistered shopping items is added.

上記構成により、本発明は、精算処理時間を十分に短縮できる。即ち、本発明によれば、POS端末において先行する顧客の精算が完了したときに後続の顧客の商品登録が完了していない場合には、残りの買い物品(商品)の商品登録を、商品登録操作に不慣れなことが多い顧客ではなく、商品登録操作に熟練した店員が作業を行うため、十分な精算処理時間の短縮化を図ることができる。   With the above configuration, the present invention can sufficiently shorten the settlement processing time. That is, according to the present invention, if the registration of the preceding customer is not completed when the settlement of the preceding customer is completed at the POS terminal, the product registration of the remaining shopping items (products) is performed. Since not a customer who is often unfamiliar with the operation, but a store clerk who is skilled in the product registration operation performs the work, it is possible to sufficiently shorten the settlement processing time.

以下、図面を参照して、本発明のより具体的な実施例を詳細に説明する。   Hereinafter, more specific embodiments of the present invention will be described in detail with reference to the drawings.

図1(a)および(b)を参照すると、本発明の実施例1によるレジ精算装置は、例えば食品スーパーマーケットの単数または複数のサッカー台30毎に設けられ、それぞれサッカー台30に隣接して設置された、POS端末10と、顧客用商品登録部20とを有している。   Referring to FIGS. 1 (a) and 1 (b), the cashier settlement apparatus according to the first embodiment of the present invention is provided, for example, for each of one or a plurality of soccer tables 30 in a food supermarket, and is installed adjacent to each soccer table 30. The POS terminal 10 and the customer product registration unit 20 are provided.

尚、図において、符号AはPOS端末10を担当する店員を、符号C1は先行する精算待ちの顧客を、符号C2は後続の精算待ちの顧客を、符号B11は先行する顧客C1の商品登録前の買い物品(商品)が入ったカゴを、符号B12は先行する顧客C1の商品登録済みの買い物品(商品)が入れられるカゴを、符号B21は後続の顧客C2の商品登録前の買い物品(商品)が入ったカゴを、符号B22は後続の顧客C2の商品登録済みの買い物品(商品)が入れられるカゴをそれぞれ示している。   In the figure, symbol A is a clerk in charge of the POS terminal 10, symbol C1 is a preceding customer waiting for settlement, symbol C2 is a customer waiting for subsequent settlement, symbol B11 is prior to product registration of the preceding customer C1. No. B12 indicates a basket in which a shopping product (product) registered with the preceding customer C1 is stored, and B21 indicates a shopping item before registration of the subsequent customer C2 ( Reference numeral B22 denotes a basket in which a shopping product (commodity) registered for the subsequent customer C2 is stored.

POS端末10は、図示しないPOSシステムの上位装置に通信線(有線もしくは無線)で接続されており、店員Aに向けて設置されたバーコードリーダ12と、店員用ディスプレイ14と、先行する顧客C1に向けて設置された顧客用ディスプレイ16とを備えている。POS端末10はまた、図1(b)に示されていないが、店員Aが操作するキーボードを備えている。POS端末10はさらに、制御部11と、図1(b)に示されていないが、上位装置や顧客用商品登録部20との通信インターフェースとを備えている。   The POS terminal 10 is connected to a host device of a POS system (not shown) via a communication line (wired or wireless), a bar code reader 12 installed toward the clerk A, a clerk display 14, and a preceding customer C1. And a customer display 16 installed toward the front. Although not shown in FIG. 1B, the POS terminal 10 also includes a keyboard operated by the store clerk A. The POS terminal 10 further includes a control unit 11 and a communication interface (not shown in FIG. 1B) with the host device and the customer product registration unit 20.

そして、POS端末10は、店員Aの操作に応じて、先行する顧客C1の買い物品のバーコードをバーコードリーダ12によって読み取り、商品登録情報を記憶部に登録し(必要に応じて、上位装置への転送も行い)、この商品登録情報に基づいて全買い物品の積算金額で先行する顧客C1の精算を実行する。   Then, the POS terminal 10 reads the bar code of the shopping item of the preceding customer C1 by the bar code reader 12 according to the operation of the store clerk A, and registers the merchandise registration information in the storage unit (if necessary, the host device The customer C1 is settled with the accumulated amount of all shopping items based on the product registration information.

顧客用商品登録部20は、POS端末10に通信線(有線もしくは無線)で接続されており、バーコードリーダ22を備えている。   The customer product registration unit 20 is connected to the POS terminal 10 via a communication line (wired or wireless) and includes a barcode reader 22.

顧客用商品登録部20はさらに、それぞれサッカー台30上に後続の顧客C2に向けて設置された、顧客用ディスプレイ26と、後述する商品登録完了ボタン27とを備えている。尚、商品登録完了ボタン27は、顧客用ディスプレイ26がタッチパネル式の場合は、顧客用ディスプレイ26の画面上に表示されるソフトウエアボタンとしてもよい。   The customer merchandise registration unit 20 further includes a customer display 26 and a merchandise registration completion button 27 which will be described later, which are installed on the soccer platform 30 for the following customer C2. The product registration completion button 27 may be a software button displayed on the screen of the customer display 26 when the customer display 26 is a touch panel type.

顧客用商品登録部20はまた、制御部21と、図1(b)に示されていないが、POS端末10との通信インターフェースとを備えている。   The customer merchandise registration unit 20 also includes a control unit 21 and a communication interface with the POS terminal 10 (not shown in FIG. 1B).

そして、顧客用商品登録部20は、後続の顧客C2の操作に応じて後続の顧客の買い物品の商品登録情報を顧客用ディスプレイ26に表示するとともに、POS端末10に転送する。   Then, the customer product registration unit 20 displays the product registration information of the subsequent customer's shopping items on the customer display 26 and transfers it to the POS terminal 10 in accordance with the operation of the subsequent customer C2.

他方、POS端末10は、顧客用商品登録部20から転送された後続の顧客C2の商品登録情報を記憶する(必要に応じて、上位装置への転送も行う)と共に、先行する顧客C1の精算後、後続の顧客C2の商品登録情報に基づいて後続の顧客C2の精算を実行する。   On the other hand, the POS terminal 10 stores the merchandise registration information of the subsequent customer C2 transferred from the customer merchandise registration unit 20 (and also transfers it to a higher-level device as necessary), and the settlement of the preceding customer C1. Thereafter, the subsequent customer C2 is settled based on the product registration information of the subsequent customer C2.

特に、本レジ精算装置において、後続の顧客C2が商品登録完了ボタン27を押下することにより、顧客用商品登録部20は、後続の顧客C2の全買い物品の商品登録が完了したことを示す商品登録完了情報を生成すると共に、この商品登録完了情報をPOS端末10に出力する。   In particular, in the cashier settlement apparatus, when the subsequent customer C2 presses the product registration completion button 27, the customer product registration unit 20 indicates that the product registration of all the shopping items of the subsequent customer C2 has been completed. Registration completion information is generated, and the product registration completion information is output to the POS terminal 10.

POS端末10は、先行する顧客C1の精算後に顧客用商品登録部20から商品登録完了情報が入力済みのときは、まず、後続の顧客C2に対して、空のカゴB21と、商品登録済みの全買い物品が入ったカゴB22との両方を、POS端末10の手前まで移動してくれるように促すガイダンス表示3a(図3(a))を、顧客用ディスプレイ26に表示する。さらに、音声出力部を設け、この旨を音声でも出力するようにしてもよい。次いで、後続の顧客C2の商品登録情報に基づいて全買い物品の積算金額で後続の顧客C2の精算を実行する。   When the product registration completion information has already been input from the customer product registration unit 20 after the settlement of the preceding customer C1, the POS terminal 10 first has an empty basket B21 and a product registered for the subsequent customer C2. A guidance display 3a (FIG. 3 (a)) that prompts the customer to move both the basket B22 containing all the shopping items to the front of the POS terminal 10 is displayed on the customer display 26. Furthermore, an audio output unit may be provided so that this is also output by audio. Next, the subsequent customer C2 is settled with the accumulated amount of all shopping items based on the product registration information of the subsequent customer C2.

一方、POS端末10は、先行する顧客C1の精算後に顧客用商品登録部20から商品登録完了情報が未入力のときは、まず、後続の顧客C2に対して、バーコード読み取りを中止することと、未登録の買い物品が入ったカゴB21と商品登録済みの買い物品が入ったカゴB22との両方を店員Aによる商品登録に都合がよいPOS端末10の手前まで移動してくれるように促すガイダンス表示3b(図3(b))を、顧客用ディスプレイ26に表示する。さらに、音声出力部を設け、この旨を音声でも出力するようにしてもよい。次いで、店員Aの操作に応じて、後続する顧客C2の未登録の買い物品の商品登録を行って商品登録情報を追加し、未登録の買い物品の商品登録情報が追加された商品登録情報に基づいて全買い物品の積算金額で後続の顧客C2の精算を実行する。   On the other hand, when the product registration completion information is not input from the customer product registration unit 20 after the settlement of the preceding customer C1, the POS terminal 10 first stops reading the barcode for the subsequent customer C2. Guidance that prompts the customer to move both the basket B21 containing unregistered shopping goods and the basket B22 containing shopping goods registered to the front of the POS terminal 10 that is convenient for the product registration by the store clerk A The display 3b (FIG. 3B) is displayed on the customer display 26. Furthermore, an audio output unit may be provided so that this is also output by audio. Next, in accordance with the operation of the store clerk A, the product registration information of the unregistered shopping product of the subsequent customer C2 is added to add the product registration information, and the product registration information of the unregistered shopping product is added to the product registration information. Based on the accumulated amount of all shopping items, the subsequent customer C2 is settled.

次に、さらに図2を参照して、本発明の実施例1によるレジ精算装置の動作を説明する。   Next, with reference to FIG. 2, the operation of the cash register settlement apparatus according to the first embodiment of the present invention will be described.

ステップS11において、POS端末10は、店員Aの操作により、先行する顧客C1の買い物品(商品)の商品登録を行う。即ち、店員Aが商品登録がなされていない買い物品(商品)をカゴB11から取り出し、商品登録を行ってから、カゴB12に入れる。POS端末10は、商品登録情報として登録する。   In step S <b> 11, the POS terminal 10 performs merchandise registration of the shopping item (commodity) of the preceding customer C <b> 1 by the operation of the clerk A. That is, the store clerk A takes out a shopping item (product) that has not been registered for merchandise from the basket B11, registers the product, and puts it in the basket B12. The POS terminal 10 registers as product registration information.

カゴB11内の全ての買い物品の商品登録後(ステップS12)、ステップS13において、POS端末10は、登録した先行する顧客C1の商品登録情報に基づいて、全買い物品の積算金額で精算を実行する。尚、全買い物品の積算金額は顧客用ディスプレイ16に表示されるため、顧客C1は、支払うべき金額を知ることができる。   After the merchandise registration of all shopping items in the basket B11 (step S12), in step S13, the POS terminal 10 performs settlement with the accumulated amount of all shopping merchandise based on the registered merchandise registration information of the preceding customer C1. To do. In addition, since the accumulated amount of all shopping items is displayed on the display 16 for customers, the customer C1 can know the amount to be paid.

ここで、店員Aの操作によって顧客C1の商品の商品登録が行われている間、顧客C1の次の客である顧客C2は、顧客用商品登録部20で、自身の買い物品(商品)の商品登録を行う。即ち、顧客C2が商品登録がなされていない買い物品(商品)をカゴB21から取り出し、商品登録を行ってから、カゴB22に入れる。顧客用商品登録部20からは、POS端末10に対して、顧客C2の商品登録情報として送出される。後続の顧客C2は、カゴB21内の全ての買い物品の商品登録が完了すると、商品登録完了ボタン27を押す。商品登録完了ボタン27が押されると、顧客用商品登録部20からPOS端末10に対して商品登録完了情報が送出される。   Here, while the product registration of the product of the customer C1 is being performed by the operation of the store clerk A, the customer C2 who is the next customer of the customer C1 is the customer product registration unit 20, and the customer's product (product) is purchased. Register the product. That is, the customer C2 takes out a shopping item (product) for which product registration has not been made from the basket B21, registers the product, and puts it in the basket B22. From the customer product registration unit 20, the product registration information of the customer C2 is sent to the POS terminal 10. The subsequent customer C2 presses the product registration completion button 27 when the product registration of all the shopping items in the basket B21 is completed. When the product registration completion button 27 is pressed, product registration completion information is sent from the customer product registration unit 20 to the POS terminal 10.

ステップS21において、POS端末10は、後続の顧客C2の有無をその商品登録の有無に基づいて確認する。後続の顧客C2の商品登録の有る場合は、ステップS22に移行する。   In step S21, the POS terminal 10 confirms the presence / absence of the subsequent customer C2 based on the presence / absence of the product registration. When there is a commodity registration for the subsequent customer C2, the process proceeds to step S22.

ステップS22において、POS端末10は、顧客用商品登録部20から入力された顧客C2の商品登録情報を店員用ディスプレイ14に表示する。顧客用商品登録部20から商品登録完了情報が入力済みのときは、ステップS24に移行する。一方、顧客用商品登録部20から商品登録完了情報が未入力のときは、ステップS26に移行する。   In step S <b> 22, the POS terminal 10 displays the product registration information of the customer C <b> 2 input from the customer product registration unit 20 on the clerk display 14. When the product registration completion information has been input from the customer product registration unit 20, the process proceeds to step S24. On the other hand, when the product registration completion information is not input from the customer product registration unit 20, the process proceeds to step S26.

ステップS24において、POS端末10は、図3(a)に示されるようなガイダンス表示3aを顧客用ディスプレイ26に表示する。ガイダンス表示3aを見た顧客C2は、商品登録済みの全買い物品が入ったカゴB22と、空のカゴB21をPOS端末10の前に移動させる。尚、個体的にはカゴB21、B22で変わりはないが、以後、概念的にはカゴB11、B12となり、顧客C2も先行する顧客であると云える。また、顧客C2の後ろに並んでいた顧客が、新しい後続の顧客となる。   In step S24, the POS terminal 10 displays the guidance display 3a as shown in FIG. The customer C2 who has seen the guidance display 3a moves the basket B22 containing all the shopping items registered with the product and the empty basket B21 in front of the POS terminal 10. In addition, although it does not change with baskets B21 and B22 individually, it will become conceptually baskets B11 and B12, and it can be said that customer C2 is also a preceding customer. Further, the customer who is lined up behind customer C2 becomes a new subsequent customer.

ステップS25において、POS端末10は、顧客C2の商品登録情報に基づいて、全買い物品の積算金額で顧客C2の精算を実行する。尚、全買い物品の積算金額は顧客用ディスプレイ16に表示されるため、顧客C2は、支払うべき金額を知ることができる。   In step S <b> 25, the POS terminal 10 executes the settlement of the customer C <b> 2 with the accumulated amount of all shopping items based on the product registration information of the customer C <b> 2. In addition, since the accumulated amount of all the shopping items is displayed on the customer display 16, the customer C2 can know the amount to be paid.

一方、ステップS26において、POS端末10は、図3(b)に示されるようなガイダンス表示3bを顧客用ディスプレイ26に表示する。ガイダンス表示3bを見た顧客C2は、商品登録を中止し、商品登録済みの買い物品が入ったカゴB22と、未登録の買い物品が入ったカゴB21をPOS端末10の前に移動させる。尚、個体的にはカゴB21、B22で変わりはないが、以後、概念的にはカゴB11、B12となり、顧客C2も先行する顧客であると云える。また、顧客C2の後ろに並んでいた顧客が、新しい後続の顧客となる。   On the other hand, in step S26, the POS terminal 10 displays the guidance display 3b as shown in FIG. The customer C2 who has seen the guidance display 3b cancels the product registration, and moves the basket B22 containing the shopping product already registered and the basket B21 containing the unregistered shopping product to the POS terminal 10. In addition, although it does not change with baskets B21 and B22 individually, it will become conceptually baskets B11 and B12, and it can be said that customer C2 is also a preceding customer. Further, the customer who is lined up behind customer C2 becomes a new subsequent customer.

ステップS27において、POS端末10は、商品登録操作に熟練した店員Aの操作に応じて、顧客C2の未登録の買い物品の商品登録を行って、顧客C2の既に登録されている商品登録情報に追加する。   In step S27, the POS terminal 10 performs merchandise registration of the unregistered shopping item of the customer C2 in accordance with the operation of the store clerk A who is skilled in merchandise registration operation, and stores the merchandise registration information already registered in the customer C2. to add.

カゴB21(カゴB11)内の全ての買い物品の商品登録後(ステップS28)、ステップS25において、POS端末10は、追加された商品登録情報に基づいて全買い物品の積算金額で顧客C2の精算を実行する。尚、全買い物品の積算金額は顧客用ディスプレイ16に表示されるため、顧客C2は、支払うべき金額を知ることができる。   After the merchandise registration of all the shopping items in the basket B21 (the basket B11) (step S28), in step S25, the POS terminal 10 settles the customer C2 with the accumulated amount of all the shopping items based on the added merchandise registration information. Execute. In addition, since the accumulated amount of all the shopping items is displayed on the customer display 16, the customer C2 can know the amount to be paid.

尚、顧客用商品登録部20からの後続の顧客の商品登録情報は、商品の登録都度POS端末10に転送されてもよいし、全ての商品登録が終了してから商品登録完了情報とともにPOS端末10に転送されてもよいし、先行する顧客の精算終了後、POS端末10からの要求に応じて転送されてもよい。   The subsequent customer product registration information from the customer product registration unit 20 may be transferred to the POS terminal 10 each time the product is registered, or after all the product registration is completed, the product registration completion information and the POS terminal. 10 or may be transferred in response to a request from the POS terminal 10 after the settlement of the preceding customer.

実施例1のレジ精算装置によれば、顧客がレジで待たされる時間を短縮することができる。特に、POS端末10での先行する顧客C1の精算終了までに、顧客用商品登録部20での後続の顧客C2の商品登録が終了していない場合は、店員Aが、続けて残りの商品の登録を行う。これにより、商品登録操作に熟練しており、それに不慣れな後続の顧客C2よりも迅速に商品登録を行うことができる店員Aの能力を最大限に活かすことができ、顧客がレジで待たされる時間を短縮することができる。   According to the cash register settlement apparatus of the first embodiment, it is possible to reduce the time that the customer waits at the cash register. In particular, if the product registration of the subsequent customer C2 in the customer product registration unit 20 has not been completed by the end of the settlement of the preceding customer C1 at the POS terminal 10, the clerk A continues to store the remaining products. Register. As a result, it is possible to make the most of the ability of the store clerk A who is skilled in the product registration operation and can register the product more quickly than the subsequent customer C2 who is not accustomed to it, and the time that the customer waits at the cash register. Can be shortened.

本発明の実施例2によるレジ精算装置は、実施例1では後続の顧客C2が移動する必要があったカゴを自動的に移動するベルトコンベアをサッカー台上に備えている点が、実施例1と異なっている。このため、実施例1と同一または同様の部分については、詳細な説明を省略する。   The cashier settlement apparatus according to the second embodiment of the present invention is characterized in that the first embodiment includes a belt conveyor on the soccer table that automatically moves the basket that the subsequent customer C2 needs to move. Is different. For this reason, detailed description of the same or similar parts as those in the first embodiment is omitted.

図4(a)および(b)を参照すると、本発明の実施例2によるレジ精算装置は、実施例1と同様に、例えば食品スーパーマーケットの単数または複数のサッカー台30毎に設けられ、POS端末10’と、顧客用商品登録部20とを有している。   Referring to FIGS. 4 (a) and 4 (b), the cashier settlement apparatus according to the second embodiment of the present invention is provided, for example, for each of a single or a plurality of soccer tables 30 in a food supermarket, as in the first embodiment. 10 ′ and a customer product registration unit 20.

本レジ精算装置はさらに、サッカー台30の天面にサッカー台30の長手方向に沿って設けられたベルトコンベア50を備えている。ベルトコンベア50は、実施例1では後続の顧客C2が移動する必要があったカゴを、自動的に移動するものである。   The cash register settlement apparatus further includes a belt conveyor 50 provided on the top surface of the soccer base 30 along the longitudinal direction of the soccer base 30. The belt conveyor 50 automatically moves the basket that the subsequent customer C2 needs to move in the first embodiment.

POS端末10’は、図示しないPOSシステムの上位装置に通信線(有線もしくは無線)で接続されており、店員Aに向けて設置されたバーコードリーダ12と、店員用ディスプレイ14と、先行する顧客C1に向けて設置された顧客用ディスプレイ16とを備えている。   The POS terminal 10 ′ is connected to a host device of a POS system (not shown) via a communication line (wired or wireless), and has a bar code reader 12 installed toward the clerk A, a clerk display 14, and a preceding customer. And a customer display 16 installed toward C1.

POS端末10’はさらに、図4(b)に示されるように、ベルトコンベア50の動作を制御するベルトコンベア制御部40を備えている。   The POS terminal 10 ′ further includes a belt conveyor control unit 40 that controls the operation of the belt conveyor 50 as shown in FIG.

POS端末10’はまた、図4(b)に示されていないが、店員Aが操作するキーボードを備えている。POS端末10’はさらに、制御部11’と、図4(b)に示されていないが、上位装置や顧客用商品登録部20との通信インターフェースとを備えている。   Although not shown in FIG. 4B, the POS terminal 10 'also includes a keyboard operated by the store clerk A. The POS terminal 10 ′ further includes a control unit 11 ′ and a communication interface (not shown in FIG. 4B) with the host device and the customer product registration unit 20.

そして、POS端末10’は、店員Aの操作に応じて、先行する顧客C1の買い物品のバーコードをバーコードリーダ12によって読み取り、商品登録情報を記憶部に登録し(必要に応じて、上位装置への転送も行い)、この商品登録情報に基づいて全買い物品の積算金額で先行する顧客C1の精算を実行する。   Then, the POS terminal 10 ′ reads the barcode of the shopping item of the preceding customer C1 with the barcode reader 12 in accordance with the operation of the store clerk A, and registers the product registration information in the storage unit (if necessary, Transfer to the device is also performed), and the settlement of the customer C1 preceding with the accumulated amount of all shopping items is executed based on the product registration information.

顧客用商品登録部20は、POS端末10’に通信線(有線もしくは無線)で接続されており、バーコードリーダ22を備えている。   The customer product registration unit 20 is connected to the POS terminal 10 ′ via a communication line (wired or wireless), and includes a barcode reader 22.

顧客用商品登録部20はさらに、それぞれサッカー台30上に後続の顧客C2に向けて設置された、顧客用ディスプレイ26と、後述する商品登録完了ボタン27とを備えている。尚、商品登録完了ボタン27は、顧客用ディスプレイ26がタッチパネル式の場合は、顧客用ディスプレイ26の画面上に表示されるソフトウエアボタンとしてもよい。   The customer merchandise registration unit 20 further includes a customer display 26 and a merchandise registration completion button 27 which will be described later, which are installed on the soccer platform 30 for the following customer C2. The product registration completion button 27 may be a software button displayed on the screen of the customer display 26 when the customer display 26 is a touch panel type.

顧客用商品登録部20はまた、制御部21と、図4(b)に示されていないが、POS端末10’との通信インターフェースとを備えている。   The customer product registration unit 20 also includes a control unit 21 and a communication interface (not shown in FIG. 4B) with the POS terminal 10 '.

そして、顧客用商品登録部20は、後続の顧客C2の操作に応じて後続の顧客の買い物品の商品登録情報を顧客用ディスプレイ26に表示するとともに、POS端末10’に転送する。   Then, the customer product registration unit 20 displays the product registration information of the shopping product of the subsequent customer on the customer display 26 in accordance with the operation of the subsequent customer C2, and transfers it to the POS terminal 10 '.

他方、POS端末10’は、顧客用商品登録部20から転送された後続の顧客C2の商品登録情報を記憶する(必要に応じて、上位装置への転送も行う)と共に、先行する顧客C1の精算後、後続の顧客C2の商品登録情報に基づいて後続の顧客C2の精算を実行する。   On the other hand, the POS terminal 10 ′ stores the product registration information of the subsequent customer C2 transferred from the customer product registration unit 20 (and also transfers it to the host device if necessary), and the preceding customer C1. After settlement, settlement of the subsequent customer C2 is executed based on the product registration information of the subsequent customer C2.

特に、本レジ精算装置において、顧客用商品登録部20は、後続の顧客C2が商品登録完了ボタン27を押下することにより、後続の顧客C2の全買い物品の商品登録が完了したことを示す商品登録完了情報を生成すると共に、この商品登録完了情報をPOS端末10’に出力する。   In particular, in the cash register settlement apparatus, the customer product registration unit 20 indicates that the subsequent customer C2 has pressed the product registration completion button 27 to indicate that the product registration of all shopping items of the subsequent customer C2 has been completed. Registration completion information is generated, and the product registration completion information is output to the POS terminal 10 ′.

POS端末10’は、先行する顧客C1の精算後に顧客用商品登録部20から商品登録完了情報が入力済みのときは、まず、後続の顧客C2に対して、間もなく、コンベア50によって自動的に、空のカゴB21と、商品登録済みの全買い物品が入ったカゴB22との両方を、POS端末10’の手前まで移動させる旨、注意を促すガイダンス表示6a(図6(a))を、顧客用ディスプレイ26に表示する。さらに、音声出力部を設け、この旨を音声でも出力するようにしてもよい。   When the product registration completion information has already been input from the customer product registration unit 20 after the settlement of the preceding customer C1, the POS terminal 10 ′ is automatically automatically started by the conveyor 50 soon after for the subsequent customer C2. Guidance display 6a (FIG. 6 (a)) to call attention to move both the empty basket B21 and the basket B22 containing all the registered shopping items to the point in front of the POS terminal 10 ' Display on the display 26. Furthermore, an audio output unit may be provided so that this is also output by audio.

次いで、POS端末10’は、ベルトコンベア制御部40によってベルトコンベア50を駆動して空のカゴB21と商品登録済みの全買い物品が入ったカゴB22との両方をPOS端末10’の手前まで移動させた後、後続の顧客C2の商品登録情報に基づいて全買い物品の積算金額で後続の顧客C2の精算を実行する。   Next, the POS terminal 10 'drives the belt conveyor 50 by the belt conveyor control unit 40, and moves both the empty basket B21 and the basket B22 containing all the registered products to the front of the POS terminal 10'. After that, the subsequent customer C2 is settled with the accumulated amount of all shopping items based on the product registration information of the subsequent customer C2.

一方、POS端末10’は、先行する顧客C1の精算後に顧客用商品登録部20から商品登録完了情報が未入力のときは、まず、後続の顧客C2に対して、商品登録を中止することと、間もなく、コンベア50によって自動的に、未登録の買い物品が入ったカゴB21と商品登録済みの買い物品が入ったカゴB22との両方を店員Aによる商品登録に都合がよいPOS端末10’の手前まで移動させる旨、注意を促すガイダンス表示6b(図6(b))を、顧客用ディスプレイ26に表示する。さらに、音声出力部を設け、この旨を音声でも出力するようにしてもよい。   On the other hand, when the product registration completion information is not input from the customer product registration unit 20 after the settlement of the preceding customer C1, the POS terminal 10 'first cancels the product registration for the subsequent customer C2. Soon, the conveyor 50 automatically uses the POS terminal 10 ′, which is convenient for the merchandise registration by the store clerk A, both of the basket B 21 containing unregistered shopping goods and the basket B 22 containing shopping goods registered. A guidance display 6b (FIG. 6B) for calling attention to the effect of moving to the front is displayed on the customer display 26. Furthermore, an audio output unit may be provided so that this is also output by audio.

次いで、POS端末10’は、ベルトコンベア制御部40によってベルトコンベア50を駆動して未登録の買い物品が入ったカゴB21と商品登録済みの買い物品が入ったカゴB22との両方をPOS端末10’の手前まで移動させる。続いて、POS端末10’は、店員Aの操作に応じて、後続する顧客C2の未登録の買い物品の商品登録を行って商品登録情報を追加し、未登録の買い物品の商品登録情報が追加された商品登録情報に基づいて全買い物品の積算金額で後続の顧客C2の精算を実行する。   Next, the POS terminal 10 ′ drives the belt conveyor 50 by the belt conveyor control unit 40 to store both the basket B 21 containing unregistered shopping goods and the basket B 22 containing merchandise registered shopping goods 10. Move to before '. Subsequently, the POS terminal 10 ′ adds the product registration information by registering the product of the unregistered shopping item of the subsequent customer C2 in accordance with the operation of the store clerk A, and the product registration information of the unregistered shopping product is displayed. Based on the added product registration information, the subsequent customer C2 is settled with the accumulated amount of all shopping items.

次に、さらに図5を参照して、本発明の実施例2によるレジ精算装置の動作を説明する。   Next, with reference to FIG. 5, the operation of the cashier settlement apparatus according to the second embodiment of the present invention will be described.

ステップS11において、POS端末10’は、店員Aの操作により、先行する顧客C1の買い物品(商品)の商品登録を行う。即ち、店員Aが商品登録がなされていない買い物品(商品)をカゴB11から取り出し、商品登録を行ってから、カゴB12に入れる。POS端末10’は、商品登録情報として登録する。   In step S <b> 11, the POS terminal 10 ′ performs merchandise registration of the shopping item (commodity) of the preceding customer C <b> 1 by the operation of the clerk A. That is, the store clerk A takes out a shopping item (product) that has not been registered for merchandise from the basket B11, registers the product, and puts it in the basket B12. The POS terminal 10 'registers as product registration information.

カゴB11内の全ての買い物品の商品登録後(ステップS12)、ステップS13において、POS端末10’は、登録した先行する顧客C1の商品登録情報に基づいて、全買い物品の積算金額で精算を実行する。尚、全買い物品の積算金額は顧客用ディスプレイ16に表示されるため、顧客C1は、支払うべき金額を知ることができる。   After the merchandise registration of all the shopping items in the basket B11 (step S12), in step S13, the POS terminal 10 ′ settles the accumulated amount of all the shopping items based on the registered merchandise registration information of the preceding customer C1. Run. In addition, since the accumulated amount of all shopping items is displayed on the display 16 for customers, the customer C1 can know the amount to be paid.

ここで、店員Aの操作によって顧客C1の商品の商品登録が行われている間、顧客C1の次の客である顧客C2は、顧客用商品登録部20で、自身の買い物品(商品)の商品登録を行う。即ち、顧客C2が商品登録がなされていない買い物品(商品)をカゴB21から取り出し、商品登録を行ってから、カゴB22に入れる。顧客用商品登録部20からは、POS端末10’に対して、顧客C2の商品登録情報として送出される。後続の顧客C2は、カゴB21内の全ての買い物品の商品登録が完了すると、商品登録完了ボタン27を押す。商品登録完了ボタン27が押されると、顧客用商品登録部20からPOS端末10’に対して商品登録完了情報が送出される。   Here, while the product registration of the product of the customer C1 is being performed by the operation of the store clerk A, the customer C2 who is the next customer of the customer C1 is the customer product registration unit 20, and the customer's product (product) is purchased. Register the product. That is, the customer C2 takes out a shopping item (product) for which product registration has not been made from the basket B21, registers the product, and puts it in the basket B22. From the customer product registration unit 20, the product registration information of the customer C2 is sent to the POS terminal 10 '. The subsequent customer C2 presses the product registration completion button 27 when the product registration of all the shopping items in the basket B21 is completed. When the product registration completion button 27 is pressed, product registration completion information is sent from the customer product registration unit 20 to the POS terminal 10 '.

ステップS21において、POS端末10’は、後続の顧客C2の有無をその商品登録の有無に基づいて確認する。後続の顧客C2の商品登録の有る場合は、ステップS22に移行する。   In step S21, the POS terminal 10 'checks the presence / absence of the subsequent customer C2 based on the presence / absence of the product registration. When there is a commodity registration for the subsequent customer C2, the process proceeds to step S22.

ステップS22において、POS端末10’は、顧客用商品登録部20から入力された顧客C2の商品登録情報を店員用ディスプレイ14に表示する。顧客用商品登録部20から商品登録完了情報が入力済みのときは、ステップS24’に移行する。一方、顧客用商品登録部20から商品登録完了情報が未入力のときは、ステップS26’に移行する。   In step S <b> 22, the POS terminal 10 ′ displays the product registration information of the customer C <b> 2 input from the customer product registration unit 20 on the clerk display 14. When the product registration completion information has been input from the customer product registration unit 20, the process proceeds to step S24 '. On the other hand, when the product registration completion information is not input from the customer product registration unit 20, the process proceeds to step S26 '.

ステップS24’において、POS端末10’は、図6(a)に示されるような、間もなくベルトコンベア50が動く旨の注意喚起であるガイダンス表示6aを顧客用ディスプレイ26に表示する。ガイダンス表示6aを見た顧客C2は、商品登録済みの全買い物品が入ったカゴB22と空のカゴB21の両方から手を離す。POS端末10’は、ベルトコンベア制御部40によってベルトコンベア50を駆動して商品登録済みの全買い物品が入ったカゴB22と、空のカゴB21をPOS端末10’の前に移動させる。尚、個体的にはカゴB21、B22で変わりはないが、以後、概念的にはカゴB11、B12となり、顧客C2も先行する顧客であると云える。また、顧客C2の後ろに並んでいた顧客が、新しい後続の顧客となる。   In step S <b> 24 ′, the POS terminal 10 ′ displays a guidance display 6 a on the customer display 26, as shown in FIG. 6A, which is a reminder that the belt conveyor 50 will move soon. The customer C2 who has seen the guidance display 6a releases his hands from both the basket B22 and the empty basket B21 that contain all the shopping items registered. The POS terminal 10 ′ drives the belt conveyor 50 by the belt conveyor control unit 40 to move the basket B <b> 22 containing all the registered merchandise and the empty basket B <b> 21 in front of the POS terminal 10 ′. In addition, although it does not change with baskets B21 and B22 individually, it will become conceptually baskets B11 and B12, and it can be said that customer C2 is also a preceding customer. Further, the customer who is lined up behind customer C2 becomes a new subsequent customer.

ステップS25において、POS端末10’は、顧客C2の商品登録情報に基づいて、全買い物品の積算金額で顧客C2の精算を実行する。尚、全買い物品の積算金額は顧客用ディスプレイ16に表示されるため、顧客C2は、支払うべき金額を知ることができる。   In step S <b> 25, the POS terminal 10 ′ executes settlement of the customer C <b> 2 with the accumulated amount of all shopping items based on the product registration information of the customer C <b> 2. In addition, since the accumulated amount of all the shopping items is displayed on the customer display 16, the customer C2 can know the amount to be paid.

一方、ステップS26’において、POS端末10’は、図6(b)に示されるような、商品登録を中止することと、間もなくベルトコンベア50が動く旨の注意喚起であるガイダンス表示6bを顧客用ディスプレイ26に表示する。ガイダンス表示6bを見た顧客C2は、商品登録を中止し、商品登録済みの買い物品が入ったカゴB22と未登録の買い物品が入ったカゴB21の両方から手を離す。POS端末10’は、ベルトコンベア制御部40によってベルトコンベア50を駆動して商品登録済みの買い物品が入ったカゴB22と、未登録の買い物品が入ったカゴB21をPOS端末10’の前に移動させる。尚、個体的にはカゴB21、B22で変わりはないが、以後、概念的にはカゴB11、B12となり、顧客C2も先行する顧客であると云える。また、顧客C2の後ろに並んでいた顧客が、新しい後続の顧客となる。   On the other hand, in step S26 ′, the POS terminal 10 ′ uses the guidance display 6b for the customer to cancel the product registration as shown in FIG. 6B and to alert the user that the belt conveyor 50 will move soon. This is displayed on the display 26. The customer C2 who has seen the guidance display 6b cancels the product registration and releases his hands from both the basket B22 containing the shopping product registered and the basket B21 containing the unregistered shopping product. The POS terminal 10 'drives the belt conveyor 50 by the belt conveyor control unit 40 and puts a basket B22 containing a registered product and a basket B21 containing an unregistered shopping product in front of the POS terminal 10'. Move. In addition, although it does not change with baskets B21 and B22 individually, it will become conceptually baskets B11 and B12, and it can be said that customer C2 is also a preceding customer. Further, the customer who is lined up behind customer C2 becomes a new subsequent customer.

ステップS27において、POS端末10’は、商品登録操作に熟練した店員Aの操作に応じて、顧客C2の未登録の買い物品の商品登録を行って、顧客C2の既に登録されている商品登録情報に追加する。   In step S27, the POS terminal 10 ′ performs the product registration of the unregistered shopping product of the customer C2 according to the operation of the store clerk A who is skilled in the product registration operation, and the product registration information already registered for the customer C2. Add to.

カゴB21(カゴB11)内の全ての買い物品の商品登録後(ステップS28)、ステップS25において、POS端末10’は、追加された商品登録情報に基づいて全買い物品の積算金額で顧客C2の精算を実行する。尚、全買い物品の積算金額は顧客用ディスプレイ16に表示されるため、顧客C2は、支払うべき金額を知ることができる。   After the merchandise registration of all the shopping items in the basket B21 (basket B11) (step S28), in step S25, the POS terminal 10 ′ uses the accumulated amount of all the shopping items based on the added merchandise registration information to the customer C2. Perform checkout. In addition, since the accumulated amount of all the shopping items is displayed on the customer display 16, the customer C2 can know the amount to be paid.

尚、顧客用商品登録部20からの後続の顧客の商品登録情報は、商品の登録都度POS端末10’に転送されてもよいし、全ての商品登録が終了してから商品登録完了情報とともにPOS端末10’に転送されてもよいし、先行する顧客の精算終了後、POS端末10’からの要求に応じて転送されてもよい。   The subsequent customer's product registration information from the customer product registration unit 20 may be transferred to the POS terminal 10 'every time the product is registered, or after all the product registration is completed, the POS together with the product registration completion information. It may be transferred to the terminal 10 ′, or may be transferred in response to a request from the POS terminal 10 ′ after the settlement of the preceding customer.

実施例2のレジ精算装置によっても、顧客がレジで待たされる時間を短縮することができる。即ち、POS端末10での先行する顧客C1の精算終了までに、顧客用商品登録部20での後続の顧客C2の商品登録が終了していない場合は、店員Aが、続けて残りの商品の登録を行う。これにより、商品登録操作に熟練しており、それに不慣れな後続の顧客C2よりも迅速に商品登録を行うことができる店員Aの能力を最大限に活かすことができ、顧客がレジで待たされる時間を短縮することができる。   Also with the cash register settlement apparatus according to the second embodiment, it is possible to reduce the time that the customer waits at the cash register. In other words, if the product registration of the subsequent customer C2 in the customer product registration unit 20 is not completed before the settlement of the preceding customer C1 at the POS terminal 10, the clerk A continues to store the remaining products. Register. As a result, it is possible to make the most of the ability of the store clerk A who is skilled in the product registration operation and can register the product more quickly than the subsequent customer C2 who is not accustomed to it, and the time that the customer waits at the cash register. Can be shortened.

尚、実施例1と実施例2においては、POS端末と顧客用商品登録部にそれぞれ制御部を設けているが、POS端末のみに制御部を設け、これによって顧客用商品登録部を制御するようにしてもよい。   In the first and second embodiments, the control unit is provided in each of the POS terminal and the customer product registration unit. However, the control unit is provided only in the POS terminal, thereby controlling the customer product registration unit. It may be.

以上、2つの実施例を参照して本発明を説明したが、本発明の構成や詳細については、当業者が理解し得る様々な変更を加えることができる。また、本発明には、上記各実施例の構成の一部または全部を相互に適宜組み合わせたものも含まれる。   Although the present invention has been described with reference to two embodiments, various changes that can be understood by those skilled in the art can be made to the configuration and details of the present invention. Further, the present invention includes a combination of some or all of the configurations of the above embodiments as appropriate.

以上説明した実施例に限定されることなく、本発明は、特許請求の範囲に記載された技術範囲内であれば、種々の変形が可能であることは云うまでもない。   Needless to say, the present invention is not limited to the above-described embodiments, and various modifications can be made without departing from the technical scope described in the claims.

10、10’ POS端末
11、11’ 制御部
12 バーコードリーダ
14 店員用ディスプレイ
16 顧客用ディスプレイ
20 顧客用商品登録部
21 制御部
22 バーコードリーダ
26 顧客用ディスプレイ
27 商品登録完了ボタン
30 サッカー台
40 ベルトコンベア制御部
50 ベルトコンベア
A 店員
B11、B12、B21、B22 カゴ
C1 先行する顧客
C2 後続の顧客
10, 10 'POS terminal 11, 11' Control unit 12 Bar code reader 14 Salesperson display 16 Customer display 20 Customer product registration unit 21 Control unit 22 Bar code reader 26 Customer display 27 Product registration complete button 30 Soccer stand 40 Belt conveyor control unit 50 Belt conveyor A Clerk B11, B12, B21, B22 Basket C1 Preceding customer C2 Subsequent customer

Claims (6)

店員の操作に応じて先行する顧客の買い物品の商品登録を行って精算を実行するPOS端末と、
後続の顧客の操作に応じて後続の顧客の買い物品の商品登録を行って、商品登録情報として前記POS端末に転送する顧客用商品登録部とを有し、
前記POS端末は、前記顧客用商品登録部から転送された前記商品登録情報を後続の顧客の商品登録情報として登録すると共に、先行する顧客の精算後、後続の顧客の前記商品登録情報に基づいて後続の顧客の精算を実行するレジ精算装置であって、
前記顧客用商品登録部は、後続の顧客の全買い物品の商品登録が完了したことを示す商品登録完了情報を後続の顧客の操作に応じて生成すると共に、前記POS端末に出力し、
前記POS端末は、先行する顧客の精算後、
前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客の前記商品登録情報に基づいて全買い物品の積算金額で後続の顧客の精算を実行する一方、
前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、店員の操作に応じて後続する顧客の未登録の買い物品の商品登録を行って商品登録情報を追加し、未登録の買い物品の商品登録情報が追加された商品登録情報に基づいて全買い物品の積算金額で後続の顧客の精算を実行することを特徴とするレジ精算装置。
A POS terminal that performs merchandise registration for the preceding customer's shopping items in accordance with a store clerk's operation;
A product registration unit for a customer that performs product registration of a shopping product of the subsequent customer according to an operation of the subsequent customer and transfers the product to the POS terminal as product registration information;
The POS terminal registers the product registration information transferred from the customer product registration unit as the product registration information of the subsequent customer, and after the settlement of the preceding customer, based on the product registration information of the subsequent customer A cashier checkout device that performs checkout for subsequent customers,
The customer product registration unit generates product registration completion information indicating that the product registration of all shopping items of the subsequent customer is completed according to the operation of the subsequent customer, and outputs to the POS terminal,
The POS terminal, after settlement of the preceding customer,
When the product registration completion information has been input from the product registration unit for the customer, while performing the settlement of the subsequent customer with the accumulated amount of all shopping items based on the product registration information of the subsequent customer,
When the product registration completion information is not entered from the customer product registration unit, the product registration information of the unregistered shopping item of the customer that follows is added according to the operation of the store clerk, and the product registration information is added. A cash register settlement apparatus that performs settlement of subsequent customers with an accumulated amount of all shopping items based on the item registration information to which the item registration information of shopping items is added.
前記POS端末は、先行する顧客の精算後、
前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客に対して、商品登録済みの買い物品を前記POS端末付近に移動するよう指示するガイダンスを前記顧客用商品登録部に出力する一方、
前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、後続の顧客に対して、商品登録操作の中止と、未登録および商品登録済み両方の買い物品を前記POS端末付近に移動するよう指示するガイダンスを前記顧客用商品登録部に出力する請求項1に記載のレジ精算装置。
The POS terminal, after settlement of the preceding customer,
When the product registration completion information has been input from the customer product registration unit, guidance for instructing subsequent customers to move the registered product to the vicinity of the POS terminal is provided. While outputting to
When the product registration completion information is not input from the customer product registration unit, the product registration operation is stopped for subsequent customers, and both unregistered and product-registered shopping items are moved to the vicinity of the POS terminal. The cash register checkout apparatus according to claim 1, wherein guidance for instructing to output is output to the customer product registration unit.
前記顧客用商品登録部付近から前記POS端末付近まで買い物品を移動可能なベルトコンベアをさらに有し、
前記POS端末は、先行する顧客の精算後、
前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客に対して、前記ベルトコンベアによって商品登録済みの買い物品を前記POS端末付近に移動する旨を報知するガイダンスを前記顧客用商品登録部に出力した後、商品登録済みの買い物品が前記POS端末付近に移動されるように前記ベルトコンベアを駆動制御する一方、
前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、後続の顧客に対して、商品登録操作の中止と、前記ベルトコンベアによって未登録および商品登録済み両方の買い物品を前記POS端末付近に移動する旨を報知するガイダンスを前記顧客用商品登録部に出力した後、未登録および商品登録済み両方の買い物品が前記POS端末付近に移動されるように前記ベルトコンベアを駆動制御する請求項1に記載のレジ精算装置。
A belt conveyor capable of moving shopping items from the vicinity of the customer product registration unit to the vicinity of the POS terminal;
The POS terminal, after settlement of the preceding customer,
When the product registration completion information has been input from the customer product registration unit, a guidance is provided to notify subsequent customers that the shopping product registered by the belt conveyor is moved to the vicinity of the POS terminal. After outputting to the customer product registration unit, while driving and controlling the belt conveyor so that the product registered shopping items are moved to the vicinity of the POS terminal,
When the product registration completion information is not input from the customer product registration unit, the POS cancels the product registration operation for subsequent customers, and purchases both unregistered and product-registered shopping items by the belt conveyor. After outputting guidance to the customer product registration unit to notify that it will move to the vicinity of the terminal, the belt conveyor is driven and controlled so that both unregistered and product registered shopping items are moved to the vicinity of the POS terminal. The cash register settlement apparatus according to claim 1.
店員の操作に応じて先行する顧客の買い物品の商品登録を行って精算を実行するPOS端末と、
後続の顧客の操作に応じて後続の顧客の買い物品の商品登録を行って、商品登録情報として前記POS端末に転送する顧客用商品登録部とを用い、
前記POS端末により、前記顧客用商品登録部から転送された前記商品登録情報を後続の顧客の商品登録情報として登録すると共に、先行する顧客の精算後、後続の顧客の前記商品登録情報に基づいて後続の顧客の精算を実行するレジ精算方法であって、
前記顧客用商品登録部により、後続の顧客の全買い物品の商品登録が完了したことを示す商品登録完了情報を後続の顧客の操作に応じて生成すると共に、前記POS端末に出力し、
前記POS端末により、先行する顧客の精算後、
前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客の前記商品登録情報に基づいて全買い物品の積算金額で後続の顧客の精算を実行する一方、
前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、店員の操作に応じて後続する顧客の未登録の買い物品の商品登録を行って商品登録情報を追加し、未登録の買い物品の商品登録情報が追加された商品登録情報に基づいて全買い物品の積算金額で後続の顧客の精算を実行することを特徴とするレジ精算方法。
A POS terminal that performs merchandise registration for the preceding customer's shopping items in accordance with a store clerk's operation;
Using a customer product registration unit that performs product registration of the subsequent customer's shopping items in accordance with the operation of the subsequent customer and transfers the product to the POS terminal as product registration information;
The product registration information transferred from the customer product registration unit is registered as the product registration information of the subsequent customer by the POS terminal, and after the settlement of the preceding customer, based on the product registration information of the subsequent customer. A cashier checkout method that performs subsequent customer checkouts,
The product registration unit for the customer generates product registration completion information indicating that the product registration of all shopping items of the subsequent customer is completed according to the operation of the subsequent customer, and outputs to the POS terminal,
After the settlement of the preceding customer by the POS terminal,
When the product registration completion information has been input from the product registration unit for the customer, while performing the settlement of the subsequent customer with the accumulated amount of all shopping items based on the product registration information of the subsequent customer,
When the product registration completion information is not entered from the customer product registration unit, the product registration information of the unregistered shopping item of the customer that follows is added according to the operation of the store clerk, and the product registration information is added. A cashier settlement method characterized in that settlement of subsequent customers is executed with an accumulated amount of all shopping items based on product registration information to which product registration information of shopping items is added.
前記POS端末により、先行する顧客の精算後、
前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客に対して、商品登録済みの買い物品を前記POS端末付近に移動するよう指示するガイダンスを前記顧客用商品登録部に出力する一方、
前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、後続の顧客に対して、商品登録操作の中止と、未登録および商品登録済み両方の買い物品を前記POS端末付近に移動するよう指示するガイダンスを前記顧客用商品登録部に出力する請求項4に記載のレジ精算方法。
After the settlement of the preceding customer by the POS terminal,
When the product registration completion information has been input from the customer product registration unit, guidance for instructing subsequent customers to move the registered product to the vicinity of the POS terminal is provided. While outputting to
When the product registration completion information is not input from the customer product registration unit, the product registration operation is stopped for subsequent customers, and both unregistered and product-registered shopping items are moved to the vicinity of the POS terminal. The cash register settlement method according to claim 4, wherein guidance for instructing to be output is output to the customer product registration unit.
前記顧客用商品登録部付近から前記POS端末付近まで買い物品を移動可能なベルトコンベアをさらに用い、
前記POS端末により、先行する顧客の精算後、
前記顧客用商品登録部から前記商品登録完了情報が入力済みのときは、後続の顧客に対して、前記ベルトコンベアによって商品登録済みの買い物品を前記POS端末付近に移動する旨を報知するガイダンスを前記顧客用商品登録部に出力した後、商品登録済みの買い物品が前記POS端末付近に移動されるように前記ベルトコンベアを駆動制御する一方、
前記顧客用商品登録部から前記商品登録完了情報が未入力のときは、後続の顧客に対して、商品登録操作の中止と、前記ベルトコンベアによって未登録および商品登録済み両方の買い物品を前記POS端末付近に移動する旨を報知するガイダンスを前記顧客用商品登録部に出力した後、未登録および商品登録済み両方の買い物品が前記POS端末付近に移動されるように前記ベルトコンベアを駆動制御する請求項4に記載のレジ精算方法。
Further using a belt conveyor capable of moving shopping items from the vicinity of the customer product registration unit to the vicinity of the POS terminal,
After the settlement of the preceding customer by the POS terminal,
When the product registration completion information has been input from the customer product registration unit, a guidance is provided to notify subsequent customers that the shopping product registered by the belt conveyor is moved to the vicinity of the POS terminal. After outputting to the customer product registration unit, while driving and controlling the belt conveyor so that the product registered shopping items are moved to the vicinity of the POS terminal,
When the product registration completion information is not input from the customer product registration unit, the POS cancels the product registration operation for subsequent customers, and purchases both unregistered and product-registered shopping items by the belt conveyor. After outputting guidance to the customer product registration unit to notify that it will move to the vicinity of the terminal, the belt conveyor is driven and controlled so that both unregistered and product registered shopping items are moved to the vicinity of the POS terminal. The cash register settlement method according to claim 4.
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