JPH03186049A - Data base utilization system - Google Patents

Abstract

PURPOSE:To access a data base fast without operator's operation and to enable a user to freely structure and refer to the data base by assigning a data area of the data base for each termination telephone number and each origination telephone number. CONSTITUTION:Data areas of the data base 5 are assigned by termination telephone numbers and origination telephone numbers and the termination telephone numbers are made to correspond to the kinds of the data base. When termination is actuated from a private branch exchange 1 with plural termination telephone numbers, request contents from the user are analyzed and the data base 5 is accessed according to the analysis result and the received termination telephone numbers and termination telephone numbers to inform the user of the access result. Consequently, information corresponding to a request from a general user 10 is processed fast without the intervention of an operator and the user can freely structure and refer to the data base.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention is used for general users to obtain information from a database.

The present invention relates to the use of a database on a local area network (hereinafter referred to as LAN) connected to a private branch exchange, and particularly to a database use system that allows high school seniors to access the database without performing operator operations.

〔overview〕

The present invention is a database utilization system that uses a database on a LAN connected to a private branch exchange, which allocates a data area of the database for each incoming and outgoing telephone number, makes the incoming telephone number correspond to the database,
By analyzing the request content when activated and accessing a database based on the analysis results based on the incoming and outgoing phone numbers, requests from general users can be processed at high speed without operator intervention. .

[Conventional technology]

Conventionally, in this type of database utilization system, an operator listens to the contents of a request from a general user, accesses the database through manual input by the operator, and transmits necessary information to the general user by voice.

[Problems to be solved by the invention C] In the conventional database utilization system described above, an operator listens to the contents of a request from a general user, accesses the database through manual input by the operator, and transmits the necessary information to the general user by voice. Because the device is transmitting information, it has to remain open for a long time before information can be acquired, and because the information is transmitted by voice, it has the disadvantage that only a small amount of information can be acquired.

The present invention solves these problems, and aims to provide a system that allows general users to directly access a database and thereby shortens the time it takes to acquire information.

[Means for solving problems]

The present invention provides a database utilization system connected to a private branch exchange connected to a public network via a plurality of lines and equipped with a database, in which a data area is stored in the database for each incoming telephone number and outgoing telephone number. , control the transmission and reception of data to and from users on each of the plurality of lines, analyze the contents of requests from users, and refer to the results and the incoming telephone number and outgoing telephone number received from the private branch exchange. The host device includes an access terminal that provides information including a user's telephone number, and a host device that receives the information from the access terminal, accesses the database based on the information, and notifies the user of the access result. shall be.

A plurality of lines connecting the private branch exchange and the database include a local area network, and the public network and the private branch exchange can be connected by a primary rate line.

[Effect]

A data area of the database is allocated for each incoming telephone number and outgoing telephone number, and the incoming telephone number is made to correspond to the database type. When incoming calls are initiated from a private branch exchange with multiple incoming phone numbers, the content of the request from the user is analyzed,
The database is accessed based on the analysis results and the received incoming and outgoing phone numbers, and the user is notified of the access results.

As a result, information corresponding to requests from general users can be processed at high speed without operator intervention, and users can freely construct and refer to databases.

〔Example〕

Next, embodiments of the present invention will be described based on the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention.

In the embodiment of the present invention, a LAN 3 is connected via a plurality of lines 8-i to 8-n to a private branch exchange 1 connected to a public network 7 via a next-rate line 6, and a database 5 is provided on this LANa. The database 5 is provided with a data area for storing data for each incoming telephone number and outgoing telephone number, and each of the plurality of lines 8-1 to 8-n is configured to transmit and receive data to and from the general user 10. control, analyze the request content from the general user 10, and send the results and the private branch exchange l
The access terminals 2-1 to 2-n are equipped with access terminals 2-1 to 2-n that transmit information including the incoming telephone number, the outgoing telephone number, and the telephone number of the user who wishes to refer to the LAN3. receives the information from the general user l, accesses the database 5 based on the information, and
A host device 4 is provided that notifies O of the access result.

Next, the operation of the embodiment of the present invention configured as described above will be explained.

The private branch exchange l equally distributes calls received from the primary rate line 6 to each access terminal 2-1 to 2-n, and the access terminals 2-1 to 2-n communicate with the user 10 at the application level. control the transmission and reception of data, and analyze the content of requests from users (registration of user data in the database, deregistration, or reference to the database), and analyze the results of the analysis, as well as the incoming and outgoing phone numbers received from the private branch exchange 1. , sends the incoming sub-address (telephone number of the user to be referenced) to the host device 4.

The host device 4 accesses the database 5 based on the analysis results of the access terminals 2-1 to 2-n, the originating telephone number, the terminating telephone number indicating the database type, and the terminating sub-address, and notifies the user of the access results.

Next, specific usage of the database will be explained.

First, a case where a data registration request to the database 5 is generated from a general user IO will be described.

The host device 4 shown in FIG. 1 indexes the database 5 by the incoming telephone number as shown in FIG. 2, and obtains the starting address of the personal database. Next, it is checked from the personal database whether the calling telephone number, which is the user's telephone number, has already been registered. If it has already been registered, it is considered double registration and the registered data is sent to the user along with an error message. If not registered, register the calling phone number and data in the empty area of the personal database.

Next, a case will be described in which a request to cancel data registration in the database 5 is issued from the general user 10. As shown in FIG. 3, the host device 4 indexes the database 5 using the incoming telephone number to find the starting address of the personal database. Next, Ichiki user 10 from the personal database
Checks whether the calling phone number, which is the phone number of deletes the calling phone number and data from your personal database.

Further, when a reference request for the administrative database is generated from the general user 10, the host device 4 indexes the database 5 by the incoming telephone number as shown in FIG. Provide information on administrative databases.

When a request to refer to a personal database is issued from a general user 10, the host device 4 indexes the database 5 by the incoming telephone number as shown in FIG. By indexing by number, the point where the data of a specific user (the user corresponding to the calling telephone number indicated by the access number) is stored is determined, and the data of the specific user is notified to the general user IO.

〔Effect of the invention〕

As explained above, according to the present invention, by allocating the data area of the database to each incoming telephone number and outgoing telephone number, the database can be accessed at high speed without operator operations, and the user can freely access the database. This has the effect of being able to build and reference a database.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention. FIG. 2 is a diagram showing an example of registering user data in the database in the embodiment of the present invention. FIG. 3 is a diagram showing an example of canceling the registration of user data in the database according to the embodiment of the present invention. FIG. 4 and FIG. 5 are diagrams showing examples of database reference in the embodiment of the present invention. DESCRIPTION OF SYMBOLS 1...Private branch exchange, 2-1 to 2-n...Access terminal, 3...LAN, 4...Host device, 5...Database, 6...-Next group speed line, 7 ...Public network, 8-1 to 3-n...Line, 10...General user. Registration of user data in the example database Figure 1. Cancellation of registration of user data in the example database jl! Figure 3

Claims (1)

[Claims] 1. In a database-using system connected to a private branch exchange connected to a public network via a plurality of lines and equipped with a database, data is stored in the database in units of incoming telephone numbers and outgoing telephone numbers. A data area is provided to store data, and each of the plurality of lines controls the transmission and reception of data to and from the user, analyzes the contents of the request from the user, and stores the results, the incoming telephone number, and the outgoing telephone number received from the private branch exchange. and a host device that receives the information from the access terminal, accesses the database based on the information, and notifies the user of the access result. A database utilization system characterized by: 2. The database utilization system according to claim 1, wherein the plurality of lines connecting the private branch exchange and the database include a local area network. 3. The database utilization system according to claim 1, wherein the public network and the private branch exchange are connected by a primary speed line.