JPH0314353A - Speaking transfer connecting system - Google Patents

Abstract

PURPOSE:To automatically transfer and connect a terminating call also to plural specified extension subscriber's terminals based upon previously specified time information by registering speaking transfer information and time information in an external host computer connected to an electronic exchange. CONSTITUTION:When a transfer-registered subscriber executes the prescribed operation of a speaking transfer registering request from an extension subscriber's terminal 20, a central controller 3 sends a speaking transfer registering request signal to the host computer 4 to request the registration. If the extension subscriber's terminal 20 of the speaking transfer registered subscriber is terminated from another extension subscriber's terminal 5 in the completed state of registration, the host computer 4 compares the information receiving time and terminating subscriber information with the corresponding transfer registered subscriber and time information read out from the speaking transfer storage part to determine one transferred subscriber' information out of plural registered information (a) to (m). The subscriber's information of the determined transferred subscriber can be transmitted to the central controller 3 as transfer connection control command information corresponding to, the extension subscriber's terminal 5.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a busy transfer connection system, and is particularly applicable to a busy transfer connection system for an electronic communication Y8 machine having an interface function with a foreign host computer.

[Conventional technology]

In the conventional busy transfer connection method that connects to an electronic exchange, information on one transfer destination extension subscriber is simply sent to one extension subscriber within the electronic exchange. There is no busy transfer connection by interfacing with an external host computer.

[N problems that the invention attempts to solve]

The conventional busy transfer connection method described above allows a subscriber to one extension to specify one transfer destination only within the electronic exchange, so if you want to change the call transfer destination while the call is busy, Since re-registration must be performed each time, there are disadvantages in that it is time-consuming and easy to forget to register.

[Means to solve the problem]

The busy transfer connection system of the present invention includes a host computer and an electronic exchange that interfaces with the host computer, and the electronic exchange requests the host computer to register for busy transfer based on a certain operation from an extension subscriber terminal. registration requesting means; input imaging instruction means for receiving a control signal transmitted from the host computer and notifying the extension subscriber terminal as input operation guidance; Transfer destination information input means for inputting at least one transfer destination subscriber information, time information input means for inputting arbitrary time information for each of the transfer destination subscriber information, and a pair of input transfer destination subscribers registration information transmitting means for respectively transmitting information and the time information to the host computer; and when detecting an incoming connection to the extension subscriber terminal, if the extension subscriber terminal is busy, the host computer an incoming call connection notification means for notifying an incoming call, and receiving transfer connection control information transmitted from the host computer to identify the state of the extension subscriber terminal based on the specified transfer destination subscriber information, and if the extension subscriber terminal is busy; transfer connection means for transferring an incoming call to the extension subscriber terminal to a transfer destination subscriber terminal, the host computer receiving the busy transmission registration request from the Maebo electronic exchange Transfer destination subscriber information input instruction information to the terminal on the previous tic! an input instruction information transmitting means for transmitting to an electronic exchange; a storage means for storing the at least one transfer destination person information and time information from the electronic exchange in correspondence with the internal warehouse subscriber terminal; A transfer connection that receives the incoming connection notification from the electronic exchange, compares clock information with the time information, identifies one of the transfer destination subscriber information, and transmits a transfer connection control instruction to the electronic exchange. '+ljlJ instruction means.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a system block diagram showing an embodiment of the present invention;
FIG. 2 is a diagram showing an example of the transmission/reception sequence of control information between the central control unit of the electronic exchange and the host computer shown in FIG.

When a transfer registration subscriber performs a specific operation for requesting busy transfer registration from the extension subscriber terminal 20, the central control unit 3 identifies this using a generally known method and sends the request to the host computer 4.
A registration request is made by sending a busy transfer registration request signal to the terminal. When the host computer 4 receives this registration request, it sends an input operation instruction signal to the central control unit ff3 instructing the extension subscriber terminal 20 to input transfer destination subscriber information and time information.
Send to. This input operation instruction signal is translated into input operation guidance for the extension subscriber terminal 20 by the central control device 3, and is notified to the transfer registered subscriber. The transfer registered subscriber follows this guidance and inputs transfer destination subscriber information and time information from the extension subscriber terminal 20. The central control unit f3 transmits this information to the host co/viator 4 as registration information. Based on this registration information, the host combination Ichiyo 4 registers the registration information in the busy transfer storage section (not shown) corresponding to the extension subscriber terminal 2o that has previously performed the registration operation. When a transfer registration subscriber registers multiple transfer destination subscribers, the process from the input operation to registration 1 is repeated. When the input of all transfer destination subscriber information and time information is completed, the transfer registration subscriber performs a registration completion operation on the extension subscriber terminal 20, and a registration completion notification signal is sent from the central control unit t3 to the host computer. Sent to 4.

If it is assumed that the extension subscriber terminal 20 of the busy transfer registered subscriber receives an incoming call from another extension subscriber terminal 5 in this registration completed state, the central control unit 3 sends this incoming call detection signal to the incoming extension subscriber terminal 20. The information on the user terminal 20 is also notified to the host computer 4. Based on this notification, the host computer 4 compares the corresponding transfer registration subscriber name and time information read from the busy transfer storage unit based on the time when the notification was received and the called subscriber information, and selects the plurality of registered information a- The transfer destination subscriber information of one of m is determined, and the subscriber information of the determined transfer destination subscriber (for example, extension subscriber terminal 2i) is centrally controlled as the transfer connection control instruction information corresponding to the extension subscriber terminal 5. Send to device 3.

Based on this transfer connection control instruction, the central controller 3 identifies the status of the incoming extension subscriber terminal 20, and if it is busy, controls the call path switch 1 to transfer the call from the calling subscriber of the extension subscriber terminal 5. The incoming call is connected to the extension subscriber terminal 21 of the transfer destination subscriber designated by the host computer 4.

〔Effect of the invention〕

As explained above, according to the present invention, by registering busy transfer information and time information in an external host computer connected to an electronic exchange, b1 can be specified in advance for multiple extension subscriber terminals. This has the advantage that an incoming call can be automatically transferred and connected to a designated extension subscriber terminal based on certain time information.

[Brief explanation of the drawing]

FIG. 1 is a system block diagram showing an embodiment of the present invention;
FIG. 2 is a diagram showing an example of the transmission and reception sequence of control information between the central control unit of the electronic exchange and the host controller/viator shown in FIG. 1...Call path switch, 20, 21, ~21,
~2n, 5...Extension number user terminal, 3...
...Central control unit, 4...Host computer.

Claims (1)

[Claims] It consists of a host computer and an electronic exchange that interfaces with the same, and the electronic exchange includes a registration request means for making a busy transfer registration request to the host computer by a certain operation from an extension subscriber terminal, and a registration request means for sending a busy transfer registration request from the host computer. input operation instruction means for receiving a control signal and notifying the extension subscriber terminal as input operation guidance; and a transfer destination for inputting at least one transfer destination subscriber information from the extension subscriber terminal in accordance with the input operation guidance. information input means; time information input means for inputting arbitrary time information for each of the transfer destination subscriber information;
registration information transmitting means for respectively transmitting the input pair of transfer destination subscriber information and the time information to the host computer; an incoming connection notification means for notifying the host computer of this fact; transfer connection means that identifies the state and transfers and connects an incoming call to the extension subscriber terminal to a transfer destination subscriber terminal if the call is busy, and the host computer registers the busy transfer registration from the electronic exchange. input instruction information transmitting means for receiving a request and transmitting transfer destination subscriber information input instruction information for the extension subscriber terminal to the electronic exchange; and the at least one transfer destination subscriber information and time information from the electronic exchange. storage means for storing the information on the extension subscriber terminal not corresponding to one of the transfer destination subscriber information by receiving the incoming call connection notification from the electronic exchange and comparing the clock information with the time information; a transfer connection control instruction means for identifying a transfer connection control instruction and transmitting a transfer connection control instruction to the electronic exchange.