JPH0228871A - Trouble restoration processing system for automatic transaction device - Google Patents

Abstract

PURPOSE:To prevent a double trouble and to shorten opening time by preparing and preserving a trouble information telegram and a transaction cancel request telegram when the trouble occurs and transmitting them to a host independently from a transaction after a restoration processing. CONSTITUTION:When the trouble is detected, a trouble processing part 23 prepares the transaction cancel request telegram and the trouble information telegram, stores them into a trouble data stored part 26 and executes an error display and a printing output. A foreman restores a trouble place, after that, communicates with a host foreman and executes a reset. After the power supply reset, a transaction part 21 sends an opening request telegram and after a permission response is received, a consumer operation waiting condition is obtained. The trouble data storage part 26 transmits the above-mentioned transaction cancel request telegram and trouble information telegram to a trouble data receiving part 13 of a host 10. When a response telegram is received from the host 10, a flag is added to the transmitted telegram of the trouble data storage part 26.

Description

[Detailed Description of the Invention] [Summary] The present invention relates to a fault recovery processing method for an automatic transaction device, and is capable of restarting a station by preventing a double fault in which a line fault occurs when sending a transaction cancellation request message and a fault notification message. For the purpose of speeding up transactions, automatic transaction equipment failure recovery is carried out while communicating with the transaction system of the higher-level device, and when a failure occurs and is restored, the automatic transaction device opens up again with the higher-level device and resumes transaction processing. The processing method includes a failure data storage unit that stores a transaction cancellation request message and a failure notification message, and when a failure occurs, creates the failure notification message and the transaction cancellation request message for transaction processing at the time of failure. A failure processing unit that stores the data in the failure data storage unit and performs recovery processing, and a failure data transmission unit that transmits the message to a receiving means separate from the transaction system provided in the host device after the station is restarted, is provided. When this occurs, the transaction cancellation request message and failure notification message are created and stored in the failure data storage section, and sent to the receiving means of the binary device asynchronously with the transaction processing after the station is restarted. Configure it as follows.

[Industrial application field]

The present invention relates to an improvement in a failure recovery processing method for an automatic transaction device.

An automated transaction device that communicates with a host device (hereinafter referred to as a host computer) and performs transactions under the customer's control will stop transaction processing when a failure occurs, and will also send a failure notification message and a transaction cancellation request message to the host. The system then waits for recovery processing, and when the station is restarted, it resumes transaction processing after transmitting the message that could not be sent when the failure occurred.

For this reason, in automatic transaction equipment that assumes a line failure when the response from the host times out, a double failure will occur where the failure will occur again if there is no response from the failure notification message transmission result, so the cause of the failure cannot be isolated. Problems arise in that the process becomes complicated and the recovery process and restarting the station take time.

Therefore, there is a need for a failure recovery processing method for automatic transaction devices that can prevent double failures and restart the service immediately after failure recovery.

[Conventional technology]

FIG. 6 is a block diagram of a conventional transaction system, and FIG. 7 is a flowchart of a conventional recovery process.

In FIG. 6, the automatic transaction device 2 is connected to the host 1 via a line, and based on the transaction data manually input by the customer, the transaction system 3.1! : Execute transactions while communicating.

When a failure occurs in the automated teller machine 2, failure recovery processing as shown in FIG. 7 is performed.

[Processing when the interference light is 4V] +11 If the transaction is being processed, return the inserted cart and passbook.

(2) Boss H cancels the transaction that was being processed at the time of the failure.
If it is necessary to notify the transaction system 3, that is, if the failure occurred after the host 1 updated the mask file 4, send a transaction cancellation request message to the transaction system 3, and (3) after receiving the response,
Sends a failure notification message.

Note that if there is a line failure, the transaction cancellation request message and failure notification message are not sent and are stored in the automated teller machine 2 as unprocessed.

(4) Display or print the error details and notify the staff.

As a result, the clerk contacts the host operator after restoring the faulty part, and both parties respectively connect the line of the relevant automatic transaction device and transfer the relevant automatic transaction device.

[Restart station processing]

(1) Reset the automated transaction device.

(2) Send unsent failure notifications and transaction cancellation requests.

(3) Waiting for customer operation due to opening request and permission response.

[Problem to be solved by the invention]

In the conventional trading system described above, the automatic transaction device sends a failure notification message and a transaction cancellation request message to the host's transaction system, so if the host is busy communicating with other automatic transaction devices and the response is delayed. This becomes an obstacle again, resulting in a double obstacle.

Therefore, the process of separately notifying these double failures becomes complicated, and if the response to the failure notification telegram or the like is delayed when the station is restarted, communication between staff members, reset processing, etc. will be repeated, and the restart of the station will be delayed.

SUMMARY OF THE INVENTION In view of the above problems, it is an object of the present invention to provide a failure recovery processing method for an automatic transaction device that prevents double failures and shortens opening time.

[Means to solve the problem]

In order to achieve the above object, the failure recovery processing method of the automatic transaction device of the present invention includes a transaction cancellation request message (50) and a failure notification message (51), as shown in Figure 1, the principle diagram of the present invention.
), and when a failure occurs, creates a failure notification message (51) and a transaction cancellation request message (50) for transaction processing at the time of failure and stores the failure data. A failure processing unit (23) stores the message in the unit (26) and performs recovery processing, and a failure processing unit (23) stores the message in the upper device (
A receiving means (1) separate from the transaction system (11) installed in 10)
3) is provided with a fault data transmitting unit (24) for transmitting data.

[For production]

When a failure occurs, the failure processing unit 23 creates a transaction cancellation request message 50 and a failure notification message 51 in a data format to be sent to the host device 10, and stores them in the failure data storage unit 26 without transmitting them to the host 10.

When the station is restarted after the restoration process, a request for opening the station is immediately sent to the transaction system 11, and transaction processing is resumed in response to a permission response.

On the other hand, the created and saved message is sent to the reception means 13 provided in the host 10 by the failure data transmission unit 24.
Thereafter, cancellation processing and fault management are performed at host number 0.

The failure data transmitting unit 24 and the receiving means 13 are assigned a Neso I work address different from that of the transaction system and transmit and receive them independently, and even when the transaction system conflicts, they receive the transaction cancellation request message 50.
The fault notification message 51 can be transmitted, and double faults due to delayed response can be prevented.

〔Example〕

Embodiments of the present invention will be described in detail with reference to the drawings.

Fig. 2 is a block diagram of the transaction system of the embodiment, Fig. 3 is a flowchart of processing by the failure processing unit when a failure occurs, Fig. 4 is a flowchart of processing by the transaction unit when the station is restarted, and Fig. 5 is a transaction cancellation request message/transaction processing flowchart. FIG. 3 is a flowchart of a failure notification message transmission process.

In FIG. 2, in the automatic transaction device 20, 21 is a transaction section that performs transaction processing while communicating with the transaction system 11 of host number 0, and 22 is a failure detection section, which detects failures in each part and detects failures in the host 10.
23 is a failure processing unit that creates a failure notification message 51, determines whether or not a transaction is to be canceled, and if cancellation is required, creates a transaction cancellation request message 50, and records the failure data. It requests the failure data management unit 25 to store it in the storage unit 26, and also displays and prints out the cause of the failure. 24 is a failure data transmission unit that processes the transmission of the transaction cancellation request message 50 and the failure notification message 51. 25 is a failure data management unit that manages writing and reading of the failure data storage unit 26;
In the host 10, 11 is a transaction system that executes predetermined processing and responds to the opening request and transaction request of the transaction section 21 of the automatic transaction device 20, and 12 is a failure data memory that stores the received failure notification message 51.
13 is a fault data receiving section (corresponding to the receiving means) which stores the transaction cancellation request message 50, and is assigned a network address different from the transaction system 11 to the fault data transmitting section of the automatic transaction device 20. 24, and the same reference numerals represent the same objects throughout the other figures.

The failure recovery process in the automatic transaction device 20 is shown in Figure 3 below.
This will be explained with reference to FIG.

[Fault processing unit processing when a fault occurs]

(If a transaction is being processed when a 11 failure is detected, the inserted card or passbook will be returned and future transactions will be stopped.

(2) Determine whether or not transaction cancellation is necessary, and if necessary, create a transaction cancellation request message 50 and store it in the failure data storage unit 26.

(3) Create a fault notification message 51 and send it to the fault data storage unit 2.
6.

(4) Next, display and print out the error.

After the staff member recovers the faulty part through the above steps, the staff member contacts the host staff member and performs a reset. Note that automatic reset is performed when the automatic transaction device 20 automatically isolates the faulty part or removes the cause of the fault.

[Transaction department processing after power-on reset]

Sends an opening request message, and waits for customer operation after receiving a permission response.

Further, subsequent transactions will be issued from the next serial number of the transaction at the time of failure.

[Transmission of message in fault data storage unit]

(1) Check that there is no message from host 10,
Transaction cancellation request message 50 that has not been sent to the failure data storage unit 26
If there is, one message is read out and sent to the fault data receiving unit 13 of the host 10.

(2) After receiving the cancellation permission message from the host 10,
A flag is added to the transmitted message in the failure data storage unit 26.

(3) Failure notification message 51 from failure data storage unit 26
One message is read out and sent to the failure data receiving unit 13 of the host 10.

(4) When a response message is received from the host, a flag is added to the transmitted message in the failure data storage unit 26.

Thereafter, if there is an unsent message in the failure data storage unit 26, it will be sent asynchronously to the transaction system.

As described above, the trouble occurrence special number transaction cancellation request message 50 and the trouble notification message 51 are created and the trouble data storage unit 2
6, and after the recovery starts, it is sent asynchronously to the transaction system and processed for cancellation. This avoids double failures due to transaction system comparisons, and also eliminates failure notifications from the transaction system, reducing congestion. This will ease the strain on stations and speed up the restart of stations.

In addition, since failure notifications can be sent and received even during customer transactions, there is no need to sacrifice time for failure notifications at the expense of customer transactions. Failure data can be notified to the host as soon as possible, regardless of whether or not it is possible to do so.

〔Effect of the invention〕

The present invention provides a recovery processing method in which a failure notification message and a transaction cancellation request message are created and saved when a failure occurs, and are sent to the host independently of the transaction after recovery processing, thereby preventing double failures. This has the effect of simplifying the processing, preventing delays in opening the network, and allowing failure notification to be made as soon as possible without canceling transactions.

[Brief explanation of the drawing]

Fig. 1 is a diagram of the principle of the present invention, Fig. 2 is a block diagram of a trading system according to an embodiment, Fig. 3 is a flowchart of processing by the failure processing section when a failure occurs, and Fig. 4 is a flowchart of processing by the trading section when the station is restarted. , 5th
The figure is a flowchart of transaction cancellation request message/failure notification message transmission processing, FIG. 6 is a conventional transaction system block diagram, and FIG. 7 is a conventional recovery processing flowchart. In the figure, 5 is a line control unit, 8 is a customer operation unit, and 10 is a host. Host device, 11 is transaction system, 12 is failure data memory, 1
3 is a failure data receiving unit, receiving means, 20 is an automatic transaction device, 21 is a transaction unit, 22 is a failure detection unit, 23 is a failure processing unit, 24 is a failure data transmission unit, 25 is a failure data management unit,
26 is a fault data storage unit, 50 is a transaction cancellation request message, 5
1 is a failure notification message.

Claims (1)

[Claims] Failure recovery processing for automatic transaction equipment that performs transactions while communicating with the transaction system (11) of the host device (10), and when a failure occurs and is restored, establishes communication with the host device again and resumes transaction processing. method, transaction cancellation request message (50
) and a failure data storage unit (26) that stores the failure notification message (51), and when a failure occurs, the failure notification message (51) and the transaction cancellation request message (50) for the transaction processing at the time of failure. Create and store the fault data storage unit (26
) and a failure processing unit (23) that causes the system to perform recovery processing, and a failure that sends the message to a receiving means (13) provided in the host device (10) that is separate from the transaction system (11) after the station is restarted. A data transmission unit (24) is provided, and when a failure occurs, the transaction cancellation request message (50) and failure notification message (51) are created and stored in the failure data storage unit (26), and the transaction is resumed. A failure recovery processing method for an automatic transaction device, characterized in that data is sent to the receiving means (13) of a host device asynchronously with post-transaction processing.