JPH02274149A - Message service system - Google Patents

Abstract

PURPOSE:To allow even a terminal equipment having an automatic dialing function to confirm a call number by reading message information, processing it into a voice and sending the result while a voice reply device indexes a caller number and a called number at the call from the terminal equipment. CONSTITUTION:When a calling terminal equipment 7 is a terminal equipment receiving a message service, a controller 5 connects a voice reply device 10 of a message processing system 4 via a voice trunk 3 between the terminal equipment 7 and an outgoing trunk 11 and sends a caller number and a called number of the terminal equipment 7 via a data bus 6 to a number reception section 8 simultaneously. The number reception section 8 sends the caller number and the called number of the received terminal equipment 7 to the voice reply device 10, which uses them as an index to read the message information from the storage section 9. Succeedingly, the voice reply device 10 processes the read message information into the voice signal and sends the information to the terminal equipment 7 via a voice trunk 3 and a network 2. Thus, the subscriber calling from the terminal equipment 7 recognizes that the dial number is correct.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a message service system, and more particularly to a message service system in which message information corresponding to a called party number is audibly heard when a call is made from a terminal.

[Conventional technology]

Until now, this type of message service method has never been implemented, and normally the called terminal only receives a ring tone and sends out a ring tone to notify that it is currently ringing, and there is no sound until this ring tone is sent. Met. In addition, as a function provided on the calling side terminal, it was possible to display the called party number of the called side terminal, but it only displayed the called party number that was sent, and other messages were not sent. No information was displayed.

[Problem to be solved by the invention]

The conventional information regarding the called terminal to the caller described above is simply to send out a ring tone to inform the caller that the call is currently being made, and there is no sound until this ring tone is sent out.
Even if the caller dials the wrong number due to a misunderstanding, the caller will not realize the mistake until the other party answers, and if there is a long period of silence, the time it takes to hear the ejection sound may cause the caller to feel a kind of irritation.
In addition, in the services that have become popular in recent years, in which information is transmitted from the subscriber line to the customer using the automatic calling function of the terminal equipment, the switching equipment somehow receives the incoming subscriber number from the terminal equipment. 2tH due to mistaken reception.

Even if a call is received by a subscriber at the other end of the call, there is no way to discover it other than a notification from the called subscriber, and the calling subscriber has the problem of losing the confidentiality of communication information. be.

An object of the present invention is to prevent errors on the calling side by having a voice response device read out message information using the calling party number and called party number as indexes and transmitting it in audio form 1 to 1 when a call is made from a terminal. It enables early detection of dial numbers, eliminates long silent periods during long-distance calls, and includes audio signals as part of the audio information, making it easy to confirm the calling number even on terminal devices with automatic calling functions. The purpose of the present invention is to provide a message service method that can be used for various purposes.

[Means for Solving the Problems] The message service system of the present invention has a storage program control type electronic switching system and connection I. and a number receiving unit that receives the called party number dialed by the calling party, and stores message information corresponding to the called party number of the called terminal registered in advance for each terminal. a storage unit; and a voice response device that reads the message information from the storage unit using an index and j- to convert the message information into an L2 voice signal, and when a call is made from the terminal, The system is configured to listen to message information corresponding to the called subscriber number from the voice response device as a voice signal.

〔Example〕

Next, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram of one embodiment of the present invention.

A message processing system 4 connected to the network 2 of the electronic switching system 1- via a voice trunk 3 receives calls from a terminal 7 via a control device 5 that performs call connection processing of the electronic switching system 1 and a data bus 6. A number receiving unit 8 that receives the calling party number and the called party number of the terminal 7, and a storage unit that stores message information corresponding to the called party number of the called terminal registered in advance for each terminal 7. 9, and a voice response device 10 which reads message information from the storage section 9 using the calling party number and called party number as an index and converts it into a voice signal. The electronic switching system 1 further includes an outgoing trunk 11 for connecting to other stations.

Next, the operation will be explained.

Suppose now that terminal 7 makes a call to a terminal (not shown) of another station. The electronic switching system 1 connects the terminal 7 and the outgoing trunk 1 by performing a normal switching connection operation. At this time, the control device 5 that performs call connection processing
If the terminal 7 is a terminal that receives a message service, the message processing system is connected between the terminal 7 and the outgoing trunk 11 via the audio l-rank 3. 4 voice response device 1-0 is connected. At the same time, terminal 7 via data bus 6
The calling party number and the called party number are sent to the number receiving section 8. The number receiving unit 8 sends the calling party number and the called party number of the received terminal 7 to the voice response device 10. The voice response device 10 does not read the message information from the storage unit 9 using this as an index. Subsequently, the voice response device 1-0 converts the read message information into a voice signal 1- and sends it to the terminal 7 via the voice trunk 3 and the network 2. The subscriber who made the call from terminal 7 upon hearing this voice signal knows that the dialed number is correct. At this time, if a voice signal indicating that the called party number is a receiving terminal of an automatic calling service is output at the beginning, the normality of the calling number can be identified without human intervention. If the called terminal responds, the message processing system 4 will restore recovery 1-1 terminal 7 and output 1-rank 1.
1 is directly connected.

FIG. 2 is a flowchart showing the aforementioned operation in more detail. The flowchart in FIG. 3 shows the details of step (hereinafter referred to as S) 5.

In FIG. 2, if the calling terminal 7 does not receive the message service, it only performs the call connection process in S2,
Performs normal call processing in S7.

If you wish to receive the message service, please use S2 in parallel with S2.
4. S5. The operations in S6 are performed in order. The outside of the one-dot chain line in FIG. 3 is the operation of the control device 5, and the inside is the operation of the message processing system 4.

〔Effect of the invention〕

As explained above, in the present invention, when a call is made from a terminal, the voice response device uses the calling party number and the called party number as indexes to read message information, convert it into voice, and send it.
Early detection of incorrect dialing on the calling side, elimination of long silent periods during long-distance calls, and inclusion of voice signals in part of the voiced information make it possible to make calls even on terminal devices with an automatic call function. This has the effect that the call number can be easily confirmed.

[Brief explanation of drawings]

FIG. 1 is a block diagram of an embodiment of the present invention, FIG. 2 is a flowchart showing details of the operation of the embodiment, and FIG. 3 is a flowchart showing details of step 5 in FIG. 1...--Electronic switching system, 2...Network 0.3...Voice trunk, 4...
...message processing system, 5 ... ... control device, 6 ... data bus, 7 ... terminal, 8
...Number receiving section, 9...Storage section, 10
......Voice response device, 11...-Out trunk.

Claims (1)

[Claims] A number receiving unit that is connected to a storage program control type electronic switching system and receives the calling party number of the terminal and the called party number dialed by the calling party when a terminal housed in the electronic switching system makes a call. a storage section that stores message information corresponding to the called party number of the called terminal registered in advance for each terminal; and a storage section that stores the calling party number and the called party number from the storage section as an index. and a voice response device that reads the message information and converts it into a voice signal, and when a call is made from the terminal, the message information corresponding to the called party number from the voice response device is heard as a voice signal. Message service method.