JPH02224534A - Message transmission/reception system - Google Patents

Abstract

PURPOSE:To shorten the correspondence processing time by providing a message input section, a message storage section and a radio transmission/reception section on a master set and providing a reply message storage section and a radio transmission reception section on a slave set. CONSTITUTION:A secretary applies entry from the keyboard 21 of the master set 20 and depresses a 1st pushbutton 24. Then the inputted content at the master set side 20 is displayed on the display device 23 of the busy slave set 31. The slave set 31 selects an optional operation button among 1st operation button 32-6th operation button 37 to reply an line wire telephone call reaching the slave set 31 and depresses it to send a reply massage replied with the message. The reply message is displayed on the display device 23 on the master set 20 and the secretary replies the reply message. Thus, smooth correspondence is attained.

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to a message sending and receiving system that can wirelessly send and receive messages by connecting, for example, a secretary (rA machine) and a company executive such as a president (a plurality of slave devices). It is something that will take place.

[Prior art] Conventionally, when a company executive such as the president is on the phone or has a visitor, if there is an outside line or a visitor in the room, the secretary will smoothly notify the contents and the company executive such as the president will notify the customer. The problem was that it was extremely difficult to receive instructions on what to do next.

[Problem to be solved by the invention] The present invention was devised in view of the above-mentioned conventional problems, and is intended to easily send messages from a secretary (111 machine) to company executives such as the president (multiple slave machines). The object of the present invention is to provide a message sending/receiving system in which company executives such as presidents (multiple handsets) can then smoothly send instructions for responding to the messages to the base phone. It is.

[Means for Solving the Problems] A message transmission/reception system according to the present invention includes a base unit 2 and a plurality of slave units 4-1, 4-2, . . . 4 capable of transmitting and receiving data to and from the base unit 2.
-n, the base device 2 includes a message input section 10, a message storage storage section 12 that memorizes and stores input messages, and slave devices 4-1, 4-2, . . . 4-n. The plurality of handsets 4-1, 4-2, . Response message storage unit 18-1.18-2 to store
18-n and at least a wireless receiving section 16-1, 18-2, . It is configured.

[Example] The present invention will be described below based on embodiments shown in the drawings.

FIG. 2 schematically shows a base unit 20 and a handset 31. The base unit 20 is equipped with a keyboard 21, a printer 22, and a display 23 on its surface, and is also equipped with a keyboard 21, a printer 22, and a display 23. a first button 24 for notifying visitors, a second button 25 for notifying visitors, and a third button 2 for transmitting various messages entered in a word processor using the keyboard 21 to a predetermined handset 31...
6.

Furthermore, this master device 20 has a microcomputer unit 30 that includes a CPU 27, a RAM 28, and a ROM 29. This microcomputer section 30 performs information processing such as input/output processing.

Next, a plurality of slave units 31 that can perform wireless transmission with this base unit 20...
Regarding the configuration, a display 23 is provided above the surface of the handset 310, and a printer 22 is formed on the right side.

There are six operation buttons in the center.
First, the first operation button 32 is rWAIT.
, A, WHILEJ, etc. are pressed when calling up the manually inputted contents, and by pressing the first operation button 32, rWAIT A
A message such as WHILEJ will be displayed on the display 23 of the base unit 20.

Next, the second operation button 33 is rCALL BACK.
It is connected to the contents manually entered in advance such as LATERJ, and by pressing and operating this second operation button 33,
rCALL BAC for messages from base unit 2o
Used when you want to respond with content such as K LATERJ.

Next, the third operation button 34 is connected to a response message such as rNo 5TAYJ, and is used when an outside line is busy or when there is a visitor.

The fourth operation button 35 is an operation button that calls a response message such as rcOME WITHINJ, and is used when a visitor is allowed to enter the room.

Next, there are the fifth operation button 36 and the sixth operation button 37, but these two are not connected to the corresponding contents in advance, and by inputting a new message later, the child tl [31, 31] It is used for transmission/reception with the base unit 20 or with the base unit 20.

In addition, a button provided on the lower end side of the handset 31,
That is, the operation button 38, which is usually called the To button, is mainly used for sending and receiving messages between handsets 31 and 31, and by pressing the operation button 38 once or multiple times, the number of messages corresponding to the number of times is sent and received. If the button is pressed once, it will be sent to the president, if pressed twice, it will be sent to the managing director, and so on.

By the way, in the handset 31 as well, the CPU 27 and RAM 2B
A microcomputer section 30 equipped with a ROM 29, etc.
is provided, and in this microcomputer section 30, when the various operation buttons described above are pressed, response messages corresponding to the various operation buttons and registered in advance are transmitted to the base unit 20 side. There is.

Next, the operation of the present invention will be explained according to a flowchart.

First, when an outside line call is received, the outside line call is picked up by the secretary's telephone (step 101).

If the designated handset 31 is already busy (YES at step 102), the secretary enters word processing input using the keyboard 21 of the base unit 20 and presses the first button 24 (step 103).

Then, the contents entered in the word processor using the keyboard 21 of the base unit 20 are displayed on the display 23 of the slave unit 31 that is currently busy.
Step 104).

The handset 3 whose message is displayed on the display 23
On the first side, in order to answer the incoming external call, the operator selects any operation button from the first operation button 32 to the sixth operation button 37, and presses it to send a response message in response to the message. (Step 105).

The response message is displayed on the display 23 of the secretary, that is, the base unit 20, and the secretary responds according to the response message (step 106).

If the handset 31 is not busy in step 102 (No in step 102), the handset 31 picks up the phone and starts talking (step 108), Thereafter, the secretary only has to respond by hanging up the receiver of the outside line telephone that he/she took (step 106).

An example of displaying the name of the other party on an outside line on the display 23 of the handset 31 described in step 104 is message example P shown in FIG.

Furthermore, when the first operation button 30 or the like is pressed on the handset 31 side, a message is displayed on the display 23 of the base unit 20, and an example Q of displaying the message is shown in FIG. It will be done.

Next, regarding flowchart 1 when there is a visitor, Section 6
This will be explained with reference to the figures.

First, when there is a visitor (step 201), the corresponding handset 31
Check to see if there are any visitors nearby (step 202)
).

If there are already visitors (YES in step 202)
S), enter the visitor's name in a word processor on the main unit 20 side,
The message is sent to the corresponding handset 31, and
1 on the display 23 (step 203)
.

That is, on the corresponding handset 31 side, a message example R as shown in FIG. 7 is displayed on the display 23 (step 204).

On the handset 31 side, this visitor name is displayed on the display 2 of the handset 31.
3, a response message example S as shown in FIG. 8 is sent to the base unit 20 by pressing various operation buttons 32 to 37 (step 205).

The secretary on the base unit side 20 responds to the response message and ends the process (step 206).

If there is no visitor on the corresponding handset 31 side (No in step 202), the handset 31 side is notified of the presence of a visitor (step 207), and the handset 31 side that has been notified takes action for the visitor. An instruction is given to the base device 20 (step 208).

The secretary (on the base unit 20 side) who receives this instruction only has to respond as instructed (step 206).

This concludes the explanation regarding the case where there is a visitor.

Next, a description will be given of what to do when the designated handset 31 is away when there is an outside call or a visitor, based on the flow and chart shown in FIG.

First, when there is an outside call or a visitor (step 301)
, confirms whether the corresponding handset 31 is away (step 302).

If you are away from home (YES in step 302), enter the necessary information on the word processor keyboard 21 on the base unit 20 side, press the third operation button 26, and send a message, for example message example T as shown in FIG. 10. The message is output to the printer 22 of the 31 corresponding slave units (step 303), and then the message is printed on the printer 22 of the 31 corresponding slave units (step 304).

If the user is not at home, normal processing is performed for incoming calls and visitors (step 305).

Next, the case of transmitting a message from the slave unit 31!1 to the base unit 20 using the fifth operation button 36 and the sixth operation button 37 will be described with reference to the flowchart in FIG.

Fifth operation button 36 and sixth operation button 37 of 31 slave devices
A message, for example, a message as shown in FIG. 12, is registered in advance in the microcomputer unit 3° corresponding to the , and when the fifth operation button 36 or the sixth operation button 37 is pressed on the handset side 31 side, The base unit 20 (11) makes an electronic sound, and the number indicating the slave unit 31 and the message example U are displayed on the display 23 of the base unit 20.

That is, the fifth operation button 36 or the sixth operation button 37 is pressed on the slave unit 31111 (step 401). Then, the message is displayed on the display 23 of the base unit 20 (step 402).

As a result, base unit 20 (secretary) performs processing corresponding to the message (step 403).

Furthermore, in the message transmission/reception system of the present invention, the handsets 31 are configured to be able to transmit and receive messages to and from each other.

For example, if the president (handset 31) has something to do with the managing director (handset 31) and calls and the managing director is on the phone, the managing director presses the operation button 38 (twice), and then presses the
Press the operation button 32 to the sixth operation button 37. Then, a message example V as shown in FIG. 13 is displayed on the display 23 of the receiving handset 31 (managing director) @.

[Effects of the Invention] The message transmission/reception system according to the present invention has the above configuration.

With the message sending/receiving system according to the present invention, if a company executive such as the president is on the phone or has a visitor, or if there is an outside call or a visitor, the secretary can easily notify the president etc. This will allow you to receive smooth instructions for future responses.

As a result, it is possible to significantly shorten the response processing time and, in turn, significantly increase the office processing capacity of the entire company.

[Brief explanation of the drawing]

Fig. 1 is a diagram explaining the principle of the present invention, Fig. 2 is a schematic diagram showing the outline of the message sending and receiving system according to the invention, Fig. 3 is a flowchart showing the operation of the invention, and Fig. 4 is a diagram showing the message displayed on the display. FIG. 5 is a schematic diagram showing a specific example of a message displayed on the display. FIG. 6 is a flowchart showing the operation when there is a visitor. FIGS. 7 and 8 is a schematic diagram showing a specific example of the message displayed on the display when there is a visitor, Figure 9 is a flow chart showing the operation when the handset is away, and Figure 10 is the message displayed on the display in that case. Figure 11 is a flowchart showing the action of sending a message from the slave unit to the base unit, and Figure 12 is a schematic diagram showing the specific sequence of messages printed on the printer. FIG. 13 is a schematic diagram showing a specific example of a message that is displayed on a display and printed on a printer when the handset and handset transmit and receive messages. 2. 111 machine 4-1.4-2...4-n... Handset 10... Message human power section 12... Message storage storage section 14... Radio transmitting/receiving section 16-1.16-2...・16-n ・・Wireless transmitting/receiving section 18-1.18-2...18-n ・・Response message storage section 20 ・・Main unit 21 ・Dispute keyboard 22 ・・Printer 23 ・・Display No. 24・No. 1 Button button 25...Second button 26...Third button 27...CPU 28...RAM No. 29/ROM 30...Microcomputer section 31...Slave device 32...First operation button 33...Second operation button 34 ・ 35 ・ 36 37 ・ 38 ・ ・3rd operation button group 4th operation button ・5th operation button ・6th operation button ・Operation button

Claims (1)

[Scope of Claims] A message input unit (10), a message storage unit (12) that memorizes and stores input messages, and a wireless transmitter/receiver unit (12) that can transmit the stored message to a slave device.
4); and a response message storage section (18-1, 18-2) that stores a plurality of registered messages in response to the message from the parent device (2). ...18-n) and a wireless receiving unit (1) that receives a message from the base unit (2) and transmits a response message in response to the message to the base unit (2).
6-1, 16-2, . . . 16-n); and a plurality of handsets (4-1, 4-2, . . . 4-n) having at least the following: .