JPH02166597A - Remote monitoring device - Google Patents

Abstract

PURPOSE:To curtail the burden of a monitoring person in a monitoring center by transmitting information of an abnormal state by a facsimile, when it is decided that the abnormal state corresponding to an abnormality signal is to be processed by an equipment service company or a guard company. CONSTITUTION:An abnormality signal from an equipment apparatus of a building is discriminated by a discriminating device 6, and information corresponding to an abnormal state to be processed by an equipment service company 11 or a guard company 10 is transmitted to the equipment service company 11 or the guard company 10, respectively by a facsimile communication equipment 9 of a monitoring center 4. In such a way, the burden of a monitoring person in the monitoring center 4 is curtailed remarkably, and also, a facsimile receiver 12 of the equipment service company and the guard company 10 is constituted easily by only providing the facsimile communication equipment 9 in the monitoring center 4. Accordingly, its equipment cost is reduced and it is possible to cope with an extension of a terminal equipment.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a remote monitoring device, and more particularly to a remote monitoring device equipped with a facsimile communication device.

[Conventional technology]

A conventional remote monitoring device includes a terminal device connected to equipment in a building, and a monitoring center connected to the plurality of terminal devices via a communication line. Abnormal signals and voice call request signals emitted from the equipment are transmitted from the terminal device to the monitoring center via the communication line.

In this way, the monitoring center receives abnormal signals and voice call request signals transmitted from terminal devices via communication lines.
The system is constantly monitored for 4 hours, and all abnormal signals and voice call request signals that are transmitted are received at the monitoring center, and depending on the content, the monitoring staff will notify the security company or equipment service company and take appropriate measures. be exposed.

However, as the number of terminal devices under the control of the monitoring center increases, it becomes physically difficult for the monitoring center's monitors to respond to all the abnormal signals and voice call request signals transmitted from the terminal devices. It's coming.

Therefore, a switch is installed on the terminal device side, and a monitoring center is also set up at the equipment service company and security company, and the switch is activated in response to abnormal signals detected by the terminal device or abnormal information in the voice call request signal. A remote monitoring device that also sends notifications to equipment service companies and security companies has been proposed, and some have put it into practical use.

[Problem to be solved by the invention]

In the method proposed above, each terminal device requires a switch, and the equipment service company and security company also require a monitoring center, which complicates the overall configuration of the remote monitoring device and increases equipment costs. There is a drawback.

The present invention was made in view of the current state of this type of remote monitoring device as described above, and its purpose is to reduce the burden on monitoring personnel with a simple configuration, and to accurately and quickly monitor installed equipment. To provide a remote monitoring device capable of reporting abnormality information to an equipment service company or a security company.

(Means for Solving the Problems) In order to achieve the above object, the present invention provides a terminal device that is connected to equipment in a building and detects an abnormal state of the equipment, and a communication line that connects a plurality of terminal devices and a communication line. In a remote monitoring device that is connected to a monitoring center that monitors the status of these terminal devices, the monitoring center includes an identification device that identifies abnormal signals from the terminal devices, and an identification device that identifies abnormal signals from the terminal devices. When it is determined that the abnormal state corresponding to the signal should be handled by the equipment service company or the security company, a facsimile communication device transmits information on the abnormal state to the equipment service company or the security company by facsimile; It has a fully equipped configuration.

[Effect]

In the present invention, an abnormal signal from a terminal device is identified by an identification device in a monitoring center, and when it is determined that an abnormal state corresponding to this abnormal signal should be handled by an equipment service company or a security company, the monitoring The facsimile communication device provided at the center is activated.

Then, if the abnormal condition information is crime prevention information or fire information, it is sent to the security company, and if it is elevator failure information or water supply and drainage equipment failure information, it is sent by facsimile to the equipment service company in charge. They will be sorted and reported.

〔Example〕

Hereinafter, embodiments of the present invention will be described in detail with reference to FIG.

As shown in FIG. 1, a plurality of terminal devices T, , T2゜TH
are connected to a voice call request switch 1 and an equipment abnormality detection sensor 2 attached to the equipment, and these terminal devices T, , T, --- TH are connected to each other via a communication line 3. , are connected to the monitoring center 4.

In the monitoring center 4, the output terminal of a receiving device 5 connected to the communication line 3 is connected to the input terminal of an identification device 6, and the output terminal of this identification device 6 is connected to a facsimile communication device 9. The input terminals of the notification device 8 and the monitoring console 7 are connected to each other.

The output terminal of this facsimile communication device 9 is connected to a security company 10 and an equipment service company 11 via a communication line 3.
facsimile receivers 12, respectively.

Next, the operation of the embodiment will be explained.

For example, when the voice call request switch 1 connected to the terminal device T is activated, the terminal device T issues an abnormal signal corresponding to the voice call request signal, and this abnormal signal is monitored via the communication line 3. It is transmitted to the receiving device 5 of the center 4.

This abnormal signal is input from the receiving device 5 to the identification device 6,
The identification device 6 identifies and determines that the abnormal signal is based on the voice call request signal, and the abnormal signal is inputted to the monitoring console 7 by the identification device 6.

Therefore, the supervisor at the monitoring center 4 can make a voice call with the terminal device T on the monitoring console 7, and can give appropriate instructions to the user who is trapped in the elevator, for example.

Further, when the equipment abnormality detection sensor 2 connected to the terminal device T is activated, the terminal device T1 issues an abnormal signal corresponding to the equipment abnormal signal, and this abnormal signal is sent to the monitoring center 4 via the communication line 3. is transmitted to the receiving device 5 of the identification device 6.
is input.

In this case, the identification device 6 determines that the abnormal signal is based on the abnormal signal caused by the operation of the equipment abnormality detection sensor 2, and the identification device 6 determines that the abnormal signal is detected by the facsimile communication device 9 and the notification device 8. is input.

If the input abnormal signal relates to crime prevention information or fire information, the facsimile communication device 9 performs facsimile communication of the crime prevention information or fire information corresponding to the abnormal state to the facsimile receiver 12 of the security company 10. Further, if the input abnormality signal is related to failure information of an elevator or water supply and drainage equipment, for example, the failure information corresponding to the abnormal state is sent by facsimile to the facsimile receiver 12 of the equipment service company 11 by the facsimile communication device 9. Transmitted by communication.

Furthermore, the security information, fire information, and failure information input from the identification device 6 to the facsimile communication device 9 are all input to the notification device 8, displayed on the display provided in the notification device 8, and printed on the printer. Ru. Therefore, it is possible to check the abnormal state information and communication status of all the destinations of the facsimile communication device 9, and even in the event that the facsimile communication device 9 breaks down, the monitoring staff at the monitoring center 4 can take corrective action. It can be done.

As described above, according to the embodiment, the identification device 6 identifies an abnormal signal from the equipment in the building, and information corresponding to the abnormal state to be processed by the equipment service company 11 or the security company 10 is sent to the facsimile of the monitoring center 4. The information is transmitted by the communication device 9 to the equipment service company 11 or the security company 10, respectively.

Therefore, the burden on the monitoring staff at the monitoring center 4 is greatly reduced, and the structure can be easily configured by simply providing the facsimile receiver 12 at the equipment service company 11 and the security company 10 and the facsimile communication device 9 at the monitoring center 4. , the equipment cost can be reduced and the number of terminal devices can be increased.

〔Effect of the invention〕

As explained in detail above, according to the present invention, by simply adding a facsimile communication device to the monitoring center and facsimile receivers to the equipment service company and the security company, the equipment cost is low, and the monitoring center It is possible to provide a remote monitoring device that performs efficient and highly reliable monitoring while greatly reducing the burden on users.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention. 1-----1 voice call request switch, 2--general equipment abnormality detection sensor, 3-----~communication line, 4-----
- Monitoring center, 5-- Receiving device, 6-- Identification device, 7-- Monitoring console, 8-- Notifying device, 9--
---Facsimile communication equipment, 10.----Security company,
11------ General equipment service company, 12------
-Facsimile receiver, T1 to TN'--One terminal device.

Claims (1)

[Claims] A remote control system consisting of a terminal device that is connected to equipment in a building and detects abnormal conditions of the equipment, and a monitoring center that is connected to multiple terminal devices via communication lines and monitors the status of these terminal devices. In the monitoring device, the monitoring center includes an identification device for identifying an abnormal signal from the terminal device, and the identification device identifies an abnormal state corresponding to the abnormal signal to be handled by an equipment service company or a security company. A remote monitoring device comprising: a facsimile communication device that transmits information on the abnormal state to the facility service company or the security company by facsimile when it is determined that the abnormal state has occurred.