JPH02149195A - Pushbutton telephone set - Google Patents

Abstract

PURPOSE:To use a telephone set efficiently by displaying a character message to a display means of a telephone set holding another telephone set to be brought into the holding state by the operation from the said telephone set and generating a sound from a sounding means thereby quickening the processing of hold interruption or the like. CONSTITUTION:When a user of an extension telephone set 11B brought into holding by an extension telephone set 11A operates a key, a key signal is sent to a call control section 16. Then a display control section 17 receiving the notice extracts a character data corresponding to the key from a holding interruption display character data storage section 19 as the presence of a display request of a character message from the user of the telephone set 11B to the user of the telephone set 11A, sent to the extension telephone set 11A and displayed on a display device 12A and a sound control section 18 operates a sounder 13A of the extension telephone set 11A according to a pattern of hold interruption. Thus, since the user of the extension telephone set 11A can confirm a request from the user of the extension telephone set 11B, the processing such as hold interruption or the like is quickened and the telephone set is used efficiently.

Description

DETAILED DESCRIPTION OF THE INVENTION FIELD OF INDUSTRIAL APPLICATION This invention relates to a button telephone device that can perform a hold operation during a call.

Prior Art FIG. 3 is a block diagram showing the configuration of a conventional key telephone device.

In FIG. 3, when a call is made from extension telephone IA to extension telephone IB, the calling signal from extension telephone IA is sent to the central processing unit of button telephone main unit 2 via control line 6A.
The CPU 3 then controls the switch 4 to connect the voice line 7A connected to the extension telephone IA and the voice line 7B connected to the extension telephone IB.

Therefore, it becomes possible to communicate with each other between extension telephone IA and extension telephone IB.

Here, if the user of the extension telephone IA wants to put the extension telephone IB on hold during a call with the extension telephone IB, the extension telephone IA sends the extension telephone IB to the CPU 3 via the control line 6A.
When the CPU 3 notifies the request to hold the sound, the CPU 3 controls the switch 4 to connect the audio line 7B and the hold sound source 5.
A hold tone is supplied to the extension telephone 1B.

If such a hold state lasts for a long time, the CPU 3 notifies the extension telephone IA of the long-term hold after a predetermined time (set time) via the control line 6A, and turns on the lamp of the extension telephone IA. or the display to notify the user.

Problems to be Solved by the Invention However, in the conventional button telephone device described above, once the extension telephone IA or the extension telephone IB is put on hold, for example, the extension telephone IB is put on hold from the put extension telephone (held telephone) IB. Extension telephone (hold telephone) IA
There was a problem in that it was not possible to notify requests for reacquisition, etc.

The present invention solves these conventional problems, and provides a button telephone device that can send a predetermined text message from a telephone on hold to a telephone on hold that has put the telephone on hold. The purpose is to

Means for Solving the Problems In order to achieve the above object, the present invention provides a telephone with a display means and a sound generating means, and identifies a predetermined signal from the held telephone in the central processing unit of the telephone main device. a display control section that extracts character data from the character data storage means based on the output of the call control section and displays a text message on the display means of the telephone on hold; and a call control section that identifies a predetermined signal from the telephone on hold. The system is equipped with a sound control section that operates the sound generating means of the telephone on hold based on the output.

Therefore, according to the present invention, the user of the telephone on hold can send a predetermined message to the user of the telephone on hold by performing a predetermined operation, so that the telephone can be used efficiently.

Embodiment FIG. 1 is a block diagram showing the configuration of a key telephone device according to an embodiment of the present invention.

In FIG. 1, IIA and IIB indicate extension telephones, display devices 12A and 12B, and sound generators 13A and 1.
3B.

Reference numeral 14 indicates a key telephone main device, and a call control unit 1 identifies key manual control signals from the extension telephone 11A or IIB on hold or on hold and performs the relevant processing as described later.
6 and the extension telephone 11A based on the output of the call control unit 16.
, a display control section 17 that controls the displays 12A and 12B of the IIB, and a sound control section 18 that controls the extension telephone 11A and the sound generators 13A and 13B of the IIB based on the output of the call control section 16; As shown in FIG. 1, a central processing unit (CPU) 1 includes a holding interruption display character data storage section 19 that stores character data such as a message to the effect of holding interruption to be sent.
5.

2OA and 20B indicate control lines connecting the extension telephones 11A and IIB and the CPU 15 of the key telephone main device 14, respectively.

In addition, in FIG. 1, the audio line 7A in FIG.
7B etc. are omitted from illustration.

Next, the operation of the above embodiment will be explained.

In the above embodiment, the extension telephone 11A and the extension telephone 1
When the user of extension telephone 11A performs a hold operation during a call with call number 1B, the fact that the call is on hold is transmitted to the CPU 15 of button telephone main device 14 via control line 20A, so call control unit 16 puts the hold operation on hold. and connect control line 2 to extension telephone 11B.
It performs a hold process to send out a hold tone via 0B, and notifies the display control unit 17 of the hold.

The display control unit 17, which has been notified of the hold in this way, sends a message on the control line 2O to the display 12A of the extension phone (held phone) 11A to the effect that the extension phone (held phone) 11B is on hold.
Display via A.

In such a state, in the conventional key telephone device, unless the user of the extension telephone 11A performs an operation to recapture the hold, the users of both extension telephones 11A and IIB have no way to communicate their intentions; Users of 11B were not informed that their requirements had already been completed or that they had complaints about being put on hold for a long time.

However, in the button telephone device of this invention, the extension telephone 1
When the user of extension telephone 11B placed on hold by telephone 1A operates a key (0, 1, 2, ......, 9), the signal of the operated key is transmitted to control line 20B for call control. 16, the call control section 16 recognizes that it is the key input from the extension telephone 11B, and transmits the call to the display control section 17. The sound control unit 18 is notified.

The display control unit 17, which has received the notification in this way, displays the characters corresponding to the keys as there is a request to display a text message from the user of the extension telephone (held telephone) 11B to the user of the extension telephone (held telephone) 11A. The data is extracted from the hold/interrupt display character data storage section 19, and the character data is transmitted to the extension telephone 11 via the control line 2OA and displayed on the display 12A.
to be displayed.

The text message at this time is, for example, as shown in FIG. 2, in which text data is stored in the hold/interrupt display text data storage section 19 in a state that corresponds to each key.

Furthermore, the sound control section 18 that has received the notification from the call control section 16 operates the sound generator 13A of the extension telephone 11A via the control line 2OA in accordance with the hold interruption pattern.

Therefore, the text message displayed on the display 12A and the sound generated by the sound generator 13A cause the extension telephone 11 to
Since the user of A can confirm the request from the user of extension telephone 11B, he can quickly take measures such as suspending the hold, and can use extension telephones 11A and IIB efficiently.

Effects of the Invention As is clear from the embodiments described above, the present invention has a structure in which a text message is displayed on the display means of the telephone that has put the held telephone on hold by the operation of the held telephone, and a sound is generated from the sound generating means. Therefore, since the request from the user of the telephone on hold can be confirmed, measures such as interruption of the hold can be quickly taken, and the telephone can be used efficiently.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing the configuration of a key telephone device according to an embodiment of the present invention, FIG. 2 is a structural diagram showing the storage configuration of the hold/interruption display character data storage section of FIG. 1, and FIG.
FIG. 1 is a block diagram showing the configuration of a conventional key telephone device. 11A, IIB...Extension telephone, 12A, 12B
...Display device, 13A, 13B...Sound generator, 14
...Button telephone main device, 15...Central processing unit, 1
7...Display control section, 18...Sound control section, 19...
Hold interruption display character data storage section 20A. 20B...Control line. Figure 1 Name of agent Patent attorney Shigetaka Awano and one other person Figure 2

Claims (2)

[Claims] (1) A plurality of telephones having a display means, and a character data storage means to which the plurality of telephones are connected, based on the output of a call control unit that has identified a predetermined signal from a put on hold telephone during a call. A key telephone device comprising: a telephone main device having a central processing unit provided with a display control unit that extracts character data and sends the extracted character data to the held telephone that has placed the held telephone on hold, and displays a character message on the display means. (2) The plurality of telephones have sound generating means, and the central processing unit of the telephone main unit operates the sound generating means of the telephone on hold based on the output of the call control unit that has identified a predetermined signal from the held telephone. 2. The button telephone device according to claim 1, further comprising a sound control section for controlling the sound.