JPH01300658A - Voice mail equipment - Google Patents

Abstract

PURPOSE:To efficiently retrieve a message in a voice mail by storing a deputy reception service from the user in a storage device while dividing the service into a summary message and a message (text). CONSTITUTION:A summary mail box file area 2a storing a summery main box data and a mail box data area 2b storing a mail box data are provided separately in a file area 2 storing a reception message in a storage device 1. When a master user (caller) of a voice mail applies indexing, data in the summary mail box file area 2a storing the summary message of the user are called in order. Thus, the master user can briefly retrieve the summary of the message by the master user (caller) stored for a period.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a voice mail device that provides a proxy reception service by converting voice into digital information and storing the digital information in a storage device.

[Conventional technology]

A conventional device of this type is shown in FIG. The figure shows a conceptual diagram of a proxy reception service from a user in a voice mail device. In the figure, 1 is a storage device that stores messages from user A, 2 is a file area that stores messages for reception, and 3 is a storage device that stores messages from user A. is mailbox data, 4 is a file name given to each message sent from user A, 5 is a message sent from user A, and M is a voice mail device.

Next, the operation will be explained. First, when user A requests a substitute reception service to any voice mail device M, user A calls any voice mail device M as shown in the sequence of FIG. 3 (step ST1).
) o The line is connected by going off-hook between the voice mail devices, and the guidance "This is the voice mail center..." is played to user A (step S
T2'). User A sends mailbox N and password (step 5T3). Next, the voice mail device M side issues a guidance saying "Please enter your service code..." (step ST4), and user A selects the desired service (step 5T5).

In this case, select the proxy reception service. Next, the voicemail device M says "Please enter your message..."
When the guidance is played, an input instruction signal is sent to user A (step 5T6). When user A receives this input instruction signal, he then starts inputting a message (step ST7). Messages 5 from user A sent to voice mail device M are received in file area 2 of storage device 1 in the form of mailbox data 3 with a file name 4 given to each message 5 as shown in FIG. I stubbornly keep up my messages. When user A finishes inputting the message, he sends a message end signal to voice mail device M.
(Step 5T8).

The voice mail device M repeats the input message (step 5T9), and after confirming this, the user A sends out a confirmation signal (step STIO).

When the voice mail device M receives the confirmation signal, it plays the guidance "Please use the service" (Step 5TII)
. If user A has no intention of receiving new services, a termination signal is sent here (step 5T12).

When voice mail device M receives the termination signal, it plays a guidance saying "This will end the service" (step 5T13). User A goes on-hook in step 5T1.
4) The voice mail device M disconnects the line and the service ends (step 5T15).

[Problem to be solved by the invention]

Since the conventional voice mail device is configured as described above, the master user (recipient of the message) of the voice mail device When searching for a message from a sender of a message through communication using a mail device, there is a problem in that the stored message must be read sentence by sentence.

The present invention has been made to solve the above-mentioned problems, and an object of the present invention is to provide a voice mail device that can retrieve the sender of a stored message, that is, the user A, and the contents in a nutshell.

[Means to solve the problem]

The voice mail device according to the present invention stores a message from a user in a storage device by dividing it into a summary message and a message (main text), and can provide an index service when searching for stored messages. .

[Effect]

The voice mail device according to the present invention has a summary mailbox file area for storing a user's summary message and a mailbox data area for storing the user's message body in an area for storing received messages of a storage device, and has a voice mail master. When the user performs indexing, the data in the summary mailbox file area that stores the user's summary messages can be sequentially recalled.

〔Example〕

An embodiment of the present invention will be described below with reference to the drawings. In FIG. 1, the same parts as in FIG. 3 are designated by the same reference numerals. In FIG. 1, 2& is a summary mailbox file area provided in file area 2 and stores summary mailbox data, and 3& is the summary mailbox. Summary mailbox data stored in file area 2&.

Also, 2b is a mailbox data area that stores mailbox data provided in the 7-aisle area 2.
F, 3 is the mailbox data stored therein. 4& is the file name given to each summary message, and 5a is the summary message.

Next, the operation will be explained. First, when user A requests a proxy reception service from an arbitrary voice mail device M, user A calls an arbitrary voice mail device M in the order shown in the sequence shown in FIG. 1 (step 5TI). Connect to the line by going off-hook to the voicemail device M.

In response, the guidance ``This is the voice mail center.'' is played (Step 5T2). User A side has mailbox N. and the password (step 5T3).

Next, the user receives the guidance ``Please give me the service code'' from the poice mail device M side and selects the desired service (step 5T4). In this case, the proxy reception service is selected (step 5T4-1). Next, the voice mail device M enters the input order "After the first beep, please enter your name and a title that briefly describes the contents of your request. After the next beep, please enter the contents of your request." The guidance is played and the first input instruction signal is sent to the user (step 5T6). User A received the input instruction signal. Subsequently, the user inputs his or her own name, company name, etc., and a summary message that briefly describes the contents of the business (step 5T6-1'). This summary message is given a file name 4a to each summary message 5a shown in FIG. The mailbox data 3a is sequentially stored in the summary mailbox file area 2&.

When user A finishes inputting the summary message, he sends a message end signal to voice mail device M (step 5T6-2). Next, the voice mail device M plays the guidance "Please enter the contents of your request" and sends out a second input instruction signal (step 5T6-3').
. After receiving this input instruction signal, user A inputs a message (body text) that conveys the contents of the business (step 5T).
7). This message (body) is mailbox data in the file area 2 in which messages for reception are stored in the storage device 1 in the form of mailbox data 3, in which a file name 4 is given to each message (body) 5 in the circular shown in FIG. The data is stored in the mailbox data area 2b where the data is stored.

When user A finishes inputting 50 messages (body texts), he sends a message end signal to voice mail device M (step 5T8). The voice mail device M repeats the input message (step 5T9), and after confirming the message, the user A sends a confirmation signal (step 5TIO). When the voice mail device M receives the confirmation signal, it plays the guidance "Please use the service" (step 5TII). If the user A side does not intend to receive new guidance, it should issue a termination signal here (Step ST1.2), and when the voicemail A side receives the termination signal, it will issue a guidance saying, "This will end the service." (Step S T
13) a knee fA is on hook (step 5T1
4) The line between the L voicemail devices is disconnected and the service is terminated (step 5T15).

When the master user (recipient) of the voice mail device M requests the service of the index function, the summary mailbox data stored in the isle area 2a of the summary mailbox 7 in which the summary mailbox data 3a of the main storage device 1 is stored. Read out 3a first. As described above, an index function service is provided that allows the master user to briefly search for the name, company name, etc., and summary of the message of the master user (sender) of messages that have been viewed over a certain period of time.

In the above embodiment, the file area 2 for storing received messages in the storage device 1 is divided into a summary mailbox file area 2a for storing summary mailbox data and a mailbox data area 2b for storing mailbox data. Although an example has been shown, an area for writing a summary message may be provided in the 7-aisle area of the mailbox data 3 stored in the 7-aisle area 2 for storing received messages. The through sequence shown in FIG. 2 is similar to that shown in FIG. Each message is given a file name 4 and a summary message 5.
a is stored in the heading portion of the mailbox data, and the message (body) 5 is stored in the file area 2 of the main storage device 1 in the form of the mailbox data 3 that follows.

When the master user receives the index function service, only the summary message 5a portion of the stored mailbox data 3 is sequentially read out.

〔Effect of the invention〕

As described above, according to the present invention, since the substitute reception service from the user is divided into a summary message and a message (main text) and stored in the storage device, the T-sta user can receive the message stored in the storage device. Messages in voice mails can be searched much more efficiently than conventional mail services, which search messages one sentence at a time.

[Brief explanation of the drawing]

FIG. 1 is a conceptual diagram of a data structure of a storage device and a voice mail service according to an embodiment of the present invention, FIG. 2 is a conceptual diagram of a data structure of a storage device and a voice mail service according to another embodiment of the present invention, and FIG. FIG. 3 is a conceptual diagram of a data structure of a conventional voice mail device and a voice mail service. In the figure, 1 is a storage device, 2 is a file area for storing received messages, 2m is a summary mailbox file area, 2b is a mailbox data area, 3 is mailbox data, 3& is summary mailbox data%4
14JL is the file name, 5 is the message (body),
5 is a summary message. In addition, in the figures, the same reference numerals indicate the same or equivalent parts.

Claims (1)

[Claims] A voice mail device that provides a proxy reception service to a user by converting voice signals into digital information and storing it in a storage device includes a storage device that stores messages from the user, and a message that can be summarized in the storage device. A voice mail device characterized by separately comprising a summary mailbox file area that stores a summary message associated with a file name to be searched, and a mailbox data area that stores a message body associated with the file name.