JPH01239667A - Receipt number managing system - Google Patents
Receipt number managing systemInfo
- Publication number
- JPH01239667A JPH01239667A JP63066713A JP6671388A JPH01239667A JP H01239667 A JPH01239667 A JP H01239667A JP 63066713 A JP63066713 A JP 63066713A JP 6671388 A JP6671388 A JP 6671388A JP H01239667 A JPH01239667 A JP H01239667A
- Authority
- JP
- Japan
- Prior art keywords
- waiting
- reception
- time
- ticket
- displayed
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000004364 calculation method Methods 0.000 claims description 5
- 238000000034 method Methods 0.000 claims description 3
- 238000007726 management method Methods 0.000 description 18
- 238000010586 diagram Methods 0.000 description 2
- 230000000694 effects Effects 0.000 description 2
- 238000007796 conventional method Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 230000001771 impaired effect Effects 0.000 description 1
Landscapes
- Medical Treatment And Welfare Office Work (AREA)
Abstract
Description
本発明は、病院等における受付番号の管理システムのよ
うに、所定の処理の行われるシステムの処理の順番待ち
を管理する受付番号管理システムに関する。The present invention relates to a reception number management system, such as a reception number management system in a hospital or the like, that manages a waiting list for processing in a system where predetermined processing is performed.
従来は、例えば、病院の受付では一連の通し番号がそれ
ぞれに付された番号札等が来院者に発行され、来院者は
、手持ちの番号札の番号が呼ばれるまで、待合室で待つ
か、時々、現在の診察中の番号を受付に問い合わせして
いた。
一部の病院等では、現在呼び出し中もしくは診察中の番
号を表示するようにしたものもある。Traditionally, for example, at the reception desk of a hospital, visitors would be issued a number plate with a series of serial numbers attached to it, and the visitor would either wait in the waiting room until the number on the number plate they had was called, or sometimes they would I asked the receptionist for the number of the patient being examined. In some hospitals, the number that is currently being called or examined is displayed.
ところが、前述した従来の受は付は番号の管理の方法で
は、
あと何人くらい後で、自分が呼ばれるのか、分からない
ので、予定が立たず、貴重な時間を有効に使用てきない
という問題点がある。
また、現在呼び出し中もしくは診察中の番号が表示され
ても、そこに表示された現在の番号と自分の番号との差
を計算しなければならないという不便さもある。However, with the conventional reception number management method described above, you do not know how many people will be called later, so you cannot make a plan and do not make effective use of your precious time. be. Furthermore, even if the number currently being called or being examined is displayed, there is the inconvenience of having to calculate the difference between the current number displayed there and your own number.
上記課題を解決するために、本発明にかかる受付番号管
理システムにおいては、
所定の処理の行われるシステムの処理の順番待ちを管理
する受付番号管理システムを、一連の受付番号を順次発
行する受付番号発行手段と、前記受付番号発行手段にて
発行された受付番号を随時入力し得る待番号問い合わせ
手段と、前記処理システムにおける処理の済んだ受付番
号が入力される処理済番号入力手段と、前記待番号問い
合わせ力手段にて入力された受付番号と前記処理済番号
入力手段にて入力された処理済番号とに基づいて所定の
演算を行い待番号を算出する演算手段と、前記待ち番号
を出力表示する待番号表示手段とから構成した。In order to solve the above problems, in the reception number management system according to the present invention, a reception number management system that manages the processing queue of a system in which a predetermined process is performed is replaced with a reception number management system that manages a processing queue in a system where a predetermined processing is performed. an issuing means, a waiting number inquiry means for inputting the reception number issued by the reception number issuing means at any time, a processed number input means for inputting the reception number processed by the processing system, and the waiting number a calculation means for calculating a waiting number by performing a predetermined calculation based on the reception number inputted by the number inquiry inputting means and the processed number inputted by the processed number inputting means; and outputting and displaying the waiting number. and waiting number display means.
【 作 用 】
本発明にかかる受付番号管理システムでは、受付番号発
行手段にて順次発行された受付番号を、随時、待番号問
い合わせ力手段に入力すると、処理システムにおける処
理の済んだ受付番号がその都度処理済番号入力手段にて
入力されているので、演算手段にて待番号が演算され、
その待番号は待番号表示手段から出力表示されるので、
あと何番で自分の受付番号が処理されるかを知ることが
できる。[Function] In the reception number management system according to the present invention, when the reception numbers sequentially issued by the reception number issuing means are input into the waiting number inquiry input means at any time, the reception number that has been processed in the processing system is displayed. Since the processed number is inputted each time using the processed number input means, the waiting number is calculated using the calculating means.
The waiting number is output and displayed from the waiting number display means, so
You can find out how many times your reception number will be processed.
以下に、本発明にかかる受付番号管理システムを図面に
基づいて詳細に説明する。
図面は、本発明の実施例の病院における受付番号管理シ
ステムのブロック図である。
図面において、
１は演算手段としての機能も備えた制御装置、２は診察
券読み取り器であり、来院者層の診察券へのデータを読
み取る。
３は受付番号発行器であり、前記診察券読み取り器２に
診察券Ａがセットされると、受付番号Ｎａの表示とそれ
に対応するデータの記憶された受付整理券Ｂを発行する
。
４は待ち番号問い合わせ器であり、順番を待っている来
院者〆が、あとどれくらいで自分の番になるのか問い合
わせしたくなったら、自分の受付整理券Ｂを読み取らせ
る。
５は待ち状態表示器であり、前記待ち番号問い合わせ器
４が操作されるとき、現在診察中の患者の受付番号Ｎ０
を現在番号表示器５ａにて表示し、あと何番で順番がく
るかの待ち番号Ｎ（＝Ｎａ−Ｎ０）を待ち番号表示器５
ｂにて表示し、およそあと何分以上径たないと順番が来
ないかの予想待ち時間Ｔを待ち時間表示器５Ｃにて表示
する。
６は診察室入室管理器であり、自分の診察順番になって
診察室に入る時、自分の受付整理券Ｂを読み取らせると
、それに記録された受付番号Ｎａを読み取り現在処理中
の患者の受付番号Ｎ０として前記制御装置１を経由して
前記待ち状態表示器５の現在番号表示器５ａにて表示さ
れる。このとき、当該受付整理券Ｂは回収される。
７はカルテ検索器であり、前記診察室入室管理器６にて
受付番号Ｎａを読み取ると、直ちに、該当する患者のカ
ルテＣをカルテ保管庫から検索して、担当医師に提示す
る。
なお、前記受付整理券Ｂとしては、磁気カードや使い捨
てカード等に限定されるものでは無く、読み取った診察
券に対応して前記制御装置１内に生成された一連の番号
でも良い。
また、前記待ち状態表示器５にかえて、音声によって待
ち番号等を示すようにすると、眼の不自由な人にも分か
り易くなる。
また、本発明の受付番号管理システムの適用対象は病院
の受付に限定されるものでも無く、各種業務の受付管理
システムに適用できるものであることは当然である。
このように、本発明にかかる受付番号管理システムによ
れば、受付整理券Ｂを前記待ち番号問い合わせ器４に読
み込ませるといつでも、現在の状態から、あとどれくら
いで自分の順番になるか簡単に知ることが可能となるの
で、快適に診察待ちをすることができるよいになる。
また、そのとき、表示装置５にて、現在診察中の受付番
号だけでなく、あと何番で自分の順番になるかの待ち番
号と、概算であと何分以上待たないと自分の順番にはな
らないかという予想待ち時間も表示するので、より価値
的に待ち時間を活用することが可能となる。
さらに、診察順番がきたとき、当該受付整理券Ｂを前記
診察室入室管理器６に投入することにより、前記制御装
置１を経由して前記現在番号表示２３５ａの表示番号が
更新されるとともに、担当医師に対して、該当するカル
テを速やかに検索して従来するので、効率的な診療業務
を行うことが可能となる。
上記実施例は、規模の大きな病院における実施例である
が、小規櫂の医院等においては、受付番号発行器に限定
されるものではな（、整理番号札が順に積まれたもので
も良いことは当然である。
【効果］
本発明にかかる受付番号管理システムによれば、あと何
番で自分の受付番号が処理されるかを問い合わせるため
に、待番号問い合わせ手段に自分の受付番号を待番号問
い合わせ手段に入力された受付番号と、処理システムに
おける処理の済んだ受付番号とに基づいて演算された待
番号が待番号表示手段から出力表示されることにより、
あと何番で自分の受付番号が処理されるかを知ることが
できるので、あとどれくらいの時間で自分の順番になる
かを、随時且つ速やかに知ることができるという効果が
得られる。
よって、貴重な時間を有効に活用できるという効果が得
られる。Below, the reception number management system according to the present invention will be explained in detail based on the drawings. The drawing is a block diagram of a reception number management system in a hospital according to an embodiment of the present invention. In the drawings, 1 is a control device that also functions as a calculation means, and 2 is a medical card reader, which reads data on the medical card of the visitor group. Reference numeral 3 denotes a reception number issuer, which issues a reception number ticket B on which a reception number Na is displayed and data corresponding thereto is stored when the examination ticket A is set in the examination ticket reader 2. 4 is a waiting number inquiry device, and when a visitor waiting for his/her turn wants to inquire about how long it will be his/her turn, he/she has his or her reception numbered ticket B read. 5 is a waiting state display, and when the waiting number inquiry device 4 is operated, the reception number N0 of the patient currently being examined is displayed.
is displayed on the current number display 5a, and the waiting number N (=Na-N0), which indicates how many more turns will come, is displayed on the waiting number display 5.
The waiting time display 5C displays the expected waiting time T, which indicates how many minutes it will take for the turn to arrive. Reference numeral 6 is a consultation room entry management device. When it is your turn to receive a consultation and you enter the consultation room, when you read your reception number ticket B, the reception number Na recorded on it is read and the reception of the patient currently being processed is read. It is displayed as number N0 on the current number display 5a of the waiting state display 5 via the control device 1. At this time, the reception numbered ticket B is collected. Reference numeral 7 denotes a medical record search device, and when the reception number Na is read by the examination room entry management device 6, the medical record C of the corresponding patient is immediately retrieved from the medical record storage and presented to the doctor in charge. Note that the reception numbered ticket B is not limited to a magnetic card or a disposable card, but may also be a series of numbers generated in the control device 1 corresponding to the read patient ticket. Moreover, if the waiting state display 5 is replaced by a voice indicating the waiting number, etc., it will be easier for visually impaired people to understand. Further, the application of the reception number management system of the present invention is not limited to hospital receptions, but can of course be applied to reception management systems for various businesses. As described above, according to the reception number management system according to the present invention, whenever the reception numbered ticket B is read into the waiting number inquiry device 4, it is possible to easily know from the current state how much time it will be until it is your turn. This makes it possible to comfortably wait for the doctor's appointment. At that time, the display device 5 will display not only the reception number of the person currently being examined, but also the waiting number indicating how many more minutes it will be your turn, and the approximate number of minutes you will have to wait before it will be your turn. Since the expected waiting time is also displayed, it is possible to utilize the waiting time more effectively. Furthermore, when it is the patient's turn to receive a medical examination, by inserting the reception numbered ticket B into the examination room entry management device 6, the display number of the current number display 235a is updated via the control device 1, and the number displayed in the current number display 235a is updated. Since the doctor can quickly search for the relevant medical record and use the conventional method, it is possible to carry out efficient medical treatment. Although the above embodiment is an example for a large-scale hospital, it is not limited to a reception number issuing device in a small clinic, etc. [Effect] According to the reception number management system according to the present invention, in order to inquire about how many more numbers will be processed for one's reception number, one can enter one's reception number into the waiting number inquiry means. By outputting and displaying the waiting number calculated based on the reception number input to the inquiry means and the reception number processed by the processing system from the waiting number display means,
Since it is possible to know how many more turns it will take for your reception number to be processed, you can obtain the effect of being able to know at any time and quickly how much time it will take your turn to process. Therefore, it is possible to effectively utilize valuable time.
図面は、本発明にかかる受付番号管理システムの実施例
としての、病院における受付番号管理システムのブロン
ク図である。
１・・・制御装置（演算手段）、
３・・・受付番号発行器（受付番号発行手段）、４・・
・待ち番号問い合わせ器（待番号問い合わせ手段）、
５・・・待ち状態表示器（待番号表示手段）、６・・・
診察室入室管理器（処理済番号入力手段）。The drawing is a block diagram of a reception number management system in a hospital as an embodiment of the reception number management system according to the present invention. 1... Control device (calculating means), 3... Reception number issuer (reception number issuing means), 4...
・Waiting number inquiry device (waiting number inquiry means), 5...Waiting status indicator (waiting number display means), 6...
Examination room entry control device (processed number input means).
Claims (1)
を管理する受付番号管理システムにおいて、一連の受付
番号を順次発行する受付番号発行手段と、 前記受付番号発行手段にて発行された受付番号を随時入
力し得る待番号問い合わせ手段と、 前記処理システムにおける処理の済んだ受付番号が入力
される処理済番号入力手段と、 前記待番号問い合わせ力手段にて入力された受付番号と
前記処理済番号入力手段にて入力された処理済番号とに
基づいて所定の演算を行い待番号を算出する演算手段と
、 前記待ち番号を出力表示する待番号表示手段とからなる
受付番号管理システム。(1) In a reception number management system that manages a queue for processing in a system where a predetermined process is performed, a reception number issuing means that sequentially issues a series of reception numbers, and a reception number issued by the reception number issuing means. a processing number input means into which a reception number processed by the processing system is input; and a reception number inputted by the waiting number inquiry input means and the processed number. A reception number management system comprising: a calculation means for calculating a waiting number by performing a predetermined calculation based on a processed number inputted by an input means; and a waiting number display means for outputting and displaying the waiting number.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP63066713A JPH01239667A (en) | 1988-03-18 | 1988-03-18 | Receipt number managing system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP63066713A JPH01239667A (en) | 1988-03-18 | 1988-03-18 | Receipt number managing system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| JPH01239667A true JPH01239667A (en) | 1989-09-25 |
Family
ID=13323830
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP63066713A Pending JPH01239667A (en) | 1988-03-18 | 1988-03-18 | Receipt number managing system |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPH01239667A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH0589148A (en) * | 1991-09-27 | 1993-04-09 | Nec Software Kansai Ltd | Consultation waiting situation inquiry system |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPS6191783A (en) * | 1984-10-12 | 1986-05-09 | オムロン株式会社 | Reservation ticket issuing apparatus |
| JPS6246366A (en) * | 1985-08-26 | 1987-02-28 | Tokyo Denki Gijutsu Kogyo Kk | Waiting guest managing system |
| JPS6279567A (en) * | 1985-10-03 | 1987-04-11 | Toshiba Corp | Display device |
-
1988
- 1988-03-18 JP JP63066713A patent/JPH01239667A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPS6191783A (en) * | 1984-10-12 | 1986-05-09 | オムロン株式会社 | Reservation ticket issuing apparatus |
| JPS6246366A (en) * | 1985-08-26 | 1987-02-28 | Tokyo Denki Gijutsu Kogyo Kk | Waiting guest managing system |
| JPS6279567A (en) * | 1985-10-03 | 1987-04-11 | Toshiba Corp | Display device |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH0589148A (en) * | 1991-09-27 | 1993-04-09 | Nec Software Kansai Ltd | Consultation waiting situation inquiry system |
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