JPH09179906A - Individual calling system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To make it possible for a user who wants to be provided with service to immediately know information on his or her own order and wait time. SOLUTION: An order management device 2 is composed of a data processor, on which a table for order data in consultation rooms for registering the consultation order of each patient is generated; and the consultation order of each patient who has applied for medical consultation through an reception machine is registered in the table for order data in consultation rooms and managed. The order data on the respective patients are sent to a confirmation machine and stored. The patients can immediately know information on their own order and wait time change momentarily through the confirmation machine.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a personal calling system, and more particularly, when an unspecified number of people who receive a call gather and waiting occurs in the order of receiving the call,
The present invention relates to a personal calling system in which a person waiting for a call can immediately know the order in which the person is called and the waiting time until the person is called.

[0002]

2. Description of the Related Art Heretofore, as an example of a case where an unspecified number of people who receive a service have gathered and waiting for the order of receiving the service, an example of a medical service of a hospital will be explained. In addition to medical examinations, treatments, tests, etc., the waiting time such as waiting for acceptance, waiting for medical examination, and waiting for accounting becomes very long, which imposes an excessive physical and mental burden. For this reason, even if they come to the hospital to cure their illness, in such a situation, it may become a negative factor. In particular, I could not leave the waiting seat because I didn't know when it would be called during the waiting time before the medical examination. The physical and mental burden of the patient is overloaded. On the other hand, a patient waiting for a medical examination and a place where a medical person is resident are connected by a communication means such as a pager, and the medical person rings the patient's pager with the pager. There is also a method of making a call.
According to this method, the problem that the patient cannot leave the waiting seat is solved at least as described above, and the patient can move freely at least in the hospital.

However, such a pager cannot effectively use time because the patient does not know when to call. In addition, since the patient who receives the pager at the reception desk returns the pager when the payment is completed and the next patient uses it, one pager can be used by an unspecified number of people. Since it is used by the patient, there is a concern about hospital-acquired infection between patients, and it is necessary to prepare a plurality of pagers, resulting in high cost. Further, there is a problem that a patient cannot go to a place where radio waves cannot reach. As a means for solving the problems of the personal calling method using a pager, for example, Japanese Patent Laid-Open No. 6-110415 can be cited. When a large number of people gather for the purpose of receiving some service, this method does not unilaterally notify the waiting side like the conventional pager, and it is not expensive, In addition, there is no concern about nosocomial infection, and the order display system is a system for inquiring the waiting side about the purpose and waiting time of the waiting side for the purpose.

This method is as shown in FIGS. 12 and 13. According to the figures, when the power is turned on, the data processing device 141 of the order management device 122 causes the keyboard 1 to operate.
The operation is started by the command of 42. Data processing device 14
No. 1 is processed by a data processing program provided inside, and is stored in the data file device 146 based on the chart number of the personal identification data input from the barcode reader 144 of the consultation room (medical doctor) or the like. The necessary personal information is extracted from the patient data, a record of waiting data is created, and a record set of waiting data is created. When the personal identification data of the order card is input from the sequence display device 121, the personal identification data is received, the record of the waiting data corresponding to the personal identification data is searched from the sequence data table, and the record of the sequence data is retrieved. The information is processed or processed as it is, and the order and waiting time of the personal identification data are displayed in order.
21. In the order display device 121, the order and the waiting time corresponding to the personal identification data are displayed on the screen by the liquid crystal display 133 and the voice output device 134, and the voice is output.

[0005]

However, the above-mentioned sequential display system has the following problems. That is, data must always be accessed between the order display device 121 and the data processing device 141 of the order management device 122, and it takes time to process the data in response to the access, which slows the response. The patient waiting during this had the problem of being frustrated. In addition, each time there is an application from a patient who is going to receive a medical examination through reception, he / she will be taken to the medical examination room (medical doctor).
Order management device 12 through a bar code reader 144 such as
2 must be registered, and the processing of the examination room (medical doctor) and the like becomes complicated.

An object of the present invention is to provide a personal call system with a quick response in which it is possible to immediately obtain the order information from the order display device 121 without going through the order management device 122 each time the service requester makes an access. The purpose is to provide.

[0007]

In order to solve the above-mentioned problems, the first invention registers or deletes the personal identification data of the service requester and the order data of the service request, and deletes the order of the service request. An order management device that manages and outputs the data, and a notification unit that inputs and stores the data output from the order management device and that notifies the order information of the corresponding service requester by the access request of the service requester It is characterized by including a confirmation device.

A second invention comprises a card reader for inputting the personal identification data of the service requester and the order data of the service request, and an accepting device for outputting the input data.
An order management device that inputs the data output from the reception device, registers or deletes the personal identification data of the service requester and the order data of the service request, and manages the order of the service request and outputs the order. It is characterized by further comprising: a confirmation device having a notification means for inputting and storing the data output from the order management device and for notifying the order information of the corresponding service requester in response to the access request of the service requester.

Therefore, according to the first aspect of the invention, the order management device that receives the service request registers and manages the order of the service request, and outputs the registered order data of the service request to the verification device, and the verification device. Inputs the same rank data and stores it in the storage means. Every time the service requester makes an access, the storage means searches the rank information corresponding to the service requester and notifies the result of the search.

According to the second aspect of the invention, the order management device that receives the service request input from the receiver registers and manages the order of the service request, and the order data of the registered service request is confirmed by the confirmation device. The confirmation device inputs the same rank data and stores it in the storage means, and every time the service requester makes an access, the order information corresponding to the service requester is searched from the storage means, and the result of the search To announce.

[0011]

BEST MODE FOR CARRYING OUT THE INVENTION An embodiment of the present invention will be described in detail below with reference to the drawings. FIG. 1 is an explanatory diagram illustrating the overall configuration of a personal calling system according to an embodiment of the present invention, and FIG. 2 is a block diagram showing the personal calling system. The personal calling system according to the embodiment described here is an example of application as a system for organizing the order of waiting for medical examination in a hospital. In this application example, the service requester is a patient who receives medical examination, The service request registered as is for each medical examination application of the patient.

In FIGS. 1 and 2, 1 is a confirming device, 2
Is a personal computer as an order management device, and 3 is a medical examination ticket provided with a magnetic code as personal identification data. Also 4
Is a first examination room, 5 is a second examination room, and 26 is a medical record holder to which a barcode is added. The confirmation device 1 includes a data processing device 11, an order data table 16 included in the data processing device 11, a card reader 12, a liquid crystal display 13, a voice output device 14, an input / output control circuit 15,
And is installed in the patient waiting room. In the confirmation device 1, the card reader 12 and the liquid crystal display 13 are provided close to each other, and have a structure in which a patient waiting for a turn can easily perform an operation of causing the card reader 12 to read the examination ticket 3.

The order management device 2 is mainly composed of a data processing device 21, and the memory in the data processing device 21 stores order data for each examination room for registering the examination order of each patient who has applied for the examination. A table 27 is created, and the examination order of each patient who has applied for the examination is registered and managed in the examination room order data table 27.

The data file device 26 stores patient data. In addition, the first consultation room 4 and the second consultation room 5
A card reading device 17 is provided in each examination room such as.

As described above, the order display system includes a core order management device 2 installed in a nurse's room, a confirmation device 1 installed in a patient waiting room, and a card reading device 17 installed in each examination room. The system is configured by.

Although not particularly shown, a plurality of verification devices 1 and card reading devices 17 can be connected to each other. The order management device 2 is a data processing device (CPU)
The input / output device 21 is a keyboard 2 of the input section.
2. A bar code reader 24 is connected, a display 23 of an output unit and a printer 25 are connected, and a data file device 26 of a storage unit is connected. The keyboard 22 of the input unit inputs system operation commands such as system start, stop, and exception handling, and also personal identification data and the like. The barcode reader 24 reads the barcode of the chart holder number added to the chart holder, or reads the barcode of the chart number of the chart and inputs data. The display 23 of the output unit displays personal information list data, order information, and other data necessary for operating the system. Printer 2
Reference numeral 5 prints out a list of examination times for each patient and a form of an operating rate for each examination room. The data file device 26 of the storage unit stores a system operation program and a registration file of personal information.

The confirmation device 1 includes a data processing device 11 and an order data table 1 included in the data processing device 11.
6, a card reader 12, a liquid crystal display 13, a voice output device 14, and an input / output control circuit 15, and is installed in a patient waiting room or the like. Further, the card reader 12 and the liquid crystal display 13 are provided in proximity to each other, and have a structure in which a patient waiting for a turn can easily perform an operation of causing the card reader 12 to read the examination ticket 3.

The card reading device 17 installed in each examination room has a built-in card reader and reads the personal identification data of the patient who has finished the examination and sends it to the order management device 2.

The overall operation of the sequential display system configured as above will be described. When the power is turned on, the data processing device 21 of the order management device 2 starts its operation in response to a command from the keyboard 22. The data processing device 21 performs data processing by a data processing program provided inside. In the case of a first-time patient, the patient must present his / her insurance card etc. at the reception and apply for the medical examination. At this time, the reception staff issues the medical examination ticket 3 and the medical chart. In addition, the returning patient presents the examination ticket 3 to the reception desk to apply for the examination. Since the medical record used last time is used, the medical record of the patient is taken out from the number of the examination ticket 3 or the name of the patient. If you take out the chart at the reception or issue a new chart, take out the chart holder with the barcode corresponding to the same number as the chart,
The medical chart is put in the medical chart holder, and the medical examination ticket 3 is returned to the patient. The barcode number added to the chart holder (chart) here and the number of the medical examination ticket 3 are made to match.
In the nurse's room, multiple medical record holders containing medical records are carried from the reception desk, and if the medical examinations related to these medical examination applications are carried out separately in the medical examination rooms, the medical records are identified together with the medical chart holders in the medical examination room. Separate by (doctor),
The examination room number is input in the order of reception, and the chart holder number (the number of the examination ticket 3) is entered using the barcode reader 24.

As a result, the chart number, chart holder number, and examination room (medicine) number of the patient who applied for the examination are read into the data processing apparatus 21 of the order management apparatus 2 as examination application data for the patient. Be done. These processes are performed for all chart holders (charts) carried from the reception.

When the patient consultation application data read by the bar code reader 24 is sent to the order management device 2,
The order management device 2 determines whether the application is made to the first examination room 4 or the second examination room 5 based on the identification code in the examination application data, and is input from the barcode reader 24. The necessary personal information is extracted from the patient data stored in the data file device 26 based on the medical record number of the medical examination application data obtained, and a record of the queued data for each examination room is generated. A record set (order data table 27) is created, and the information of the record set of the order data is sent to the confirmation device 1 as it is.

The data processing device 11 of the confirmation device 1 inputs a record set of waiting data sequentially output from the order management device 2 and stores it in the order data table 16. Then, when the personal identification data is input to the card reader 12 of the confirmation device 1, the information of the record of the waiting data in the order data table corresponding to the personal identification data is processed as it is, or the personal identification data is processed. Is displayed on the liquid crystal display 13 as the order and waiting time information, and the voice is output by the voice output device 14.

FIG. 3 is a diagram showing an example of the order data table created for each examination room as described above, and FIG. 4 is a flow chart showing the processing flow of the confirmation device 1. 5 to 6 are diagrams showing examples of display screens of the confirmation device 1. As shown in FIG. 3, the order data table of the order management apparatus 2 and the confirmation device 1 is a first examination room order data table 27A.
In this way, the waiting data for the examination is managed individually for each examination room. In each order data table, each data of medical record number, number of consultations, total consultation time, average consultation time is gathered as one record, and further data of order indicating order is added to form one waiting data. Is stored as

In the example shown in FIG. 3, it is shown that the records of the waiting data up to the n-th are registered. The average consultation time data here is calculated and generated from the statistical data of the patient data on the number of times of consultation and the total consultation time. However, in the case of a patient who is the first visit (a patient whose order is second in the first consultation room order data table 27A), the average consultation time cannot be calculated.
As a minute, a predetermined time set in advance for each examination room is set.

As described above, such a sequence data table is output from the patient through the card reader 12 of the confirming device 1 when there is an application for confirming the waiting time of the patient. Announced from 1.

Next, the waiting management process performed by the confirmation device 1
This will be described with reference to the flowchart of FIG. Step 4
In step 3, when the waiting data is sent from the order management device 2 to the confirmation device 1, it is stored in the order data table 16 in step 44, and the next waiting data is sent from the order management device 2. Return to step 43 to make a determination. If the waiting data is not sent from the order management device 2, the process proceeds to step 45 and it is determined whether or not there is an input to the card reader 12 of the confirmation device 1. If it is determined that there is an input to the card reader 12, it is determined that the patient has applied for a waiting inquiry, and the process proceeds to step 46, where the waiting data corresponding to the patient is read from the record 16 of the waiting data table. Search is performed to determine the presence or absence of. If there is corresponding waiting data, at step 48, for example, the waiting time of the patient is 1
If it is 0 minutes, it is processed into a message "waiting time is about 10 minutes" and message data is displayed. If there is no corresponding waiting data, go to step 49,
In order to eliminate the anxiety of the patient, a message such as “please wait for a while” is processed and displayed, and the process proceeds to step 43, and it is determined again that the waiting data from the order management device 2 is sent.

FIGS. 5 to 8 show examples of respective screens when the examination ticket 3 is inserted from such a confirmation machine 1 and the own order information is accessed. On the initial screen, as shown in FIG. 5, an operation guide message "I will inform you of your turn. Please insert the card." Is displayed on the display screen 61. According to this operation guide message, when the patient waiting for a turn passes his / her own examination ticket 3 through the card reader on the right side of the confirmation machine, the access process to the order management device is performed as described above, and the corresponding patient Turn,
Data of waiting time, waiting room such as consultation room is required,
On the display screen of the confirmation machine, as shown in FIG. 6, for example, the order data of the corresponding patient is displayed as "Your order is the fourth waiting time of the examination room 1, which is 22 minutes." Figure 7
In the example of the display screen of the confirmation machine shown in, when the waiting data is not registered in the order data table,
It is an example of a display screen of a message displayed when a patient awaiting consultation requests access to his or her own turn data (step 49). In this case, as shown in the display screen example of FIG. 7, an appropriate message is displayed to eliminate the anxiety of the patient. In addition, when trouble occurs in the examination room and the examination cannot be continued as usual, it is possible to use the order card in which special data is written in the examination room card reader only for the examination room. The order management process may not be performed. In this case, data for displaying a message, for example, as shown in FIG. 8 is sent to the confirmation device, and the message is notified to the patient waiting in order at the waiting place.

FIG. 9 is a diagram for explaining the overall construction of another embodiment of the personal calling system according to the present invention, and FIG.
FIG. 11 is a block diagram of another embodiment of the same. This application example is different from the above-described embodiment in that the reception machine described below is provided for reception, and the patient applies for medical examination for reception,
Immediately after that, the examination ticket 3 is read into this reception machine and registered in the order management device, which simplifies the reception and work in the nurse's room. Therefore, the contents other than the above-mentioned points are substantially the same as those of the above-mentioned embodiment, and therefore, in the following description, a part of the same part as that of the embodiment will be omitted and briefly described.

In FIGS. 9 and 10, 1 is a confirming device and 2 is a confirming device.
Is a personal computer as an order management device, and 3 is a medical examination ticket provided with a magnetic code as personal identification data. Also 4
Is a first examination room, 5 is a second examination room, and 6 and 7 are reception machines for receiving a patient's examination.

The reception machines 6 and 7 are provided with identification codes for the first examination room 4 and the second examination room 5, which correspond to the examination rooms (medicine in charge). In addition, it is configured to include a card reader 8 for reading personal identification data such as the examination ticket 3.

The order management device 2 is mainly composed of a data processing device 21, and a memory in the data processing device 21 stores a medical examination order of each patient for which a medical examination is requested for each examination room. The data table 27 is created, and the examination order of each patient who has applied for the examination is registered and managed in the examination room order data table 27. The data file device 26 stores patient data.

The confirming device 1 is mainly composed of a data processing device 11, and an order data table 16 for each examination room is created in the data processing device 11 for registering the examination order of each patient who has applied for the examination. Then, the examination order of each patient who has applied for the examination is managed in this examination room order data table 16. Further, the card reader 12, the liquid crystal display 13, the voice output device 14, and the input / output control circuit 15 are included, and a plurality of units are installed in a patient waiting room or the like.

A plurality of card reading devices 17 are provided in each examination room such as the first examination room 4 and the second examination room 5. In this way, the personal calling system
The core order management device 2 installed in the nurse's room, the reception machines 6 and 7 provided for each consultation room (medicine in charge) installed at the reception, the confirmation machine 1 installed in the waiting room, and each consultation The system is configured by the card reading device 17 installed in the room.

The accepting devices 6 and 7 are connected to the data processing device (CPU) 21 of the order management device 2, and, for example, accepting device 6
The consultation application data of the patient read by the card reader 8 is output to the order management device 2, and the order management device 2 is determined to have been applied to the consultation room 4,
An identification code for each examination room (doctor) is added to each of the reception machines 6 and 7, and then sent to the order management apparatus 2.

The order management device 2 to which the patient's consultation application data and the identification code for each consultation room (medicine in charge) sent to the order management device 2 from the accepting devices 6 and 7 are respectively input, The personal information of the personal identification data of the corresponding patient is extracted from the data file device 26 of the storage unit based on the medical examination application data and the identification code of the examination room (medical doctor) to generate and output the order data table 27. I do.

The confirming device 1 is mainly composed of a data processing device 11, and receives the order waiting data sequentially output from the order managing device 2 and stores the order waiting data table 16, the card reader 12, the liquid crystal display. 13 and a voice output device 14. Card reader 1
2, the personal identification data of the magnetic code of the turn card is read, and the order of the waiting data corresponding to the personal identification data and the waiting time of the order are displayed and output by the liquid crystal display 13 and the voice output device 14. .

The card reading device 17 installed in each examination room has a built-in card reader to read the personal identification data of the patient who starts or finishes the examination, and the order management device 2 reads the data. Send out.

The overall operation of the sequential display system thus configured will be described. When the power is turned on, the data processing device 21 of the order management device 2 starts its operation in response to a command from the keyboard 22. The data processing device 21 performs data processing by a data processing program provided inside. In the case of a first-time patient, the patient must present his / her insurance card etc. at the reception and apply for the medical examination. At this time, the reception staff issues the medical examination ticket 3 and the medical chart. In addition, the returning patient presents the examination ticket 3 to the reception desk to apply for the examination. Since the medical record used last time is used, the medical record of the patient is taken out from the number of the examination ticket 3 or the name of the patient. In reception, when a chart is taken out or a new chart is issued, a chart holder with a barcode corresponding to the chart is taken out, the chart is put in the chart holder, and the medical examination ticket 3 is returned to the patient.
The barcode number added to the chart holder (chart) here and the patient identification data of the medical examination ticket 3 are made to match. Then, the chart holder containing the chart is carried to the nurse's room of each department in the examination room. Such processing is performed until the work of acceptance processing is completed. In the nurse's room, multiple medical record holders containing medical records are carried from the reception desk, and if the medical examinations related to these medical examination applications are carried out separately in the medical examination rooms, the medical records are identified together with the medical chart holders in the medical examination room. Separated by (doctor), each examination room (doctor)
Carry on.

On the other hand, the patient who has completed the reception process immediately receives the medical examination ticket 3 returned from the reception desk with the reception machine 6 corresponding to the medical examination room (person in charge) who is going to undergo the medical examination.
Or it is read by the card reader 8 of 7. As a result, the patient identification code (the same as the medical chart number and the medical chart holder number) of the medical examination ticket 3 of the patient who has applied for the medical examination to the reception desk 6 or 7 is read, and the reception desk 6 or 7 uses these patient identification codes. An identification code assigned to each examination room (medical doctor) is added and output to the order management device 2. When these pieces of data are sent to the order management apparatus 2, the order management apparatus 2 determines whether the order data has been applied to the first consultation room 4 by the identification code for each consultation room (medicine in charge) of the application data, or the second management apparatus 2 In addition to determining whether it has been applied to the examination room 5, the data file device 26
Extract the necessary personal information from the patient data stored in
A record of waiting data for each examination room is generated, a record set (waiting data table 27) of waiting data is created, and the information of the record of the waiting data is processed as it is, and the personal identification data is processed. And the waiting time are sequentially sent to the confirmation device 1.

The data processing device 11 of the confirming device 1 inputs the waiting data sequentially output from the order management device 2 and stores it in the order data table 16. Then, when the personal identification data is input to the card reader 12 of the confirmation device 1, the information of the record in the order data table corresponding to the personal identification data is processed as it is, and the order and the waiting of the personal identification data are waited. The screen is displayed on the liquid crystal display 13 as time information, and the audio output device 1
The voice is output by 4.

Next, the waiting management process performed by the order management device 2 will be described with reference to the flowchart of FIG. When the processing is started, first, step 41 and step 42
In each of the above, the determination process of whether there is an input from the card reader 8 from the reception devices 6 and 7 or an input from the card reading device 17 of the consultation room (medical doctor) is repeated, and the determination results are obtained. Accordingly, the process proceeds to each step 56 and step 50, and the processing corresponding to each is performed. If it is determined in step 41 that the input is from the card reader 8 from the accepting devices 6 and 7, there is a consultation application from the patient, and in response to this, a record of waiting data is created, and the order data table is created. Perform the process to register to. Therefore, the process proceeds to step 56, and in step 56,
The patient data stored in the data file is read from the patient's chart number input by the card reader 8 from the accepting machines 6 and 7. Next, in step 57, it is determined whether or not there is personal identification data of the corresponding patient data. If personal identification data exists, step 58
Then, the average consultation time is calculated from the patient data (data of the number of consultations and total consultation time of the patient data).
If it is determined in the determination process of step 57 that the personal identification data does not exist, it means that the patient is the first visit.
Proceeding to step 59, a predetermined time value preset as the average consultation time is stored. Then, the process proceeds to step 60, in which a record of waiting data such as chart number is created together with the calculated (set) average consultation time and data such as chart number, and the waiting data such as chart number is registered in the order data table. The data is output to the confirmation device 1 in step 55a. Further, when it is determined in step 42 that the input is from the card reading device 17 of the examination rooms 4 and 5, the examination of the patient waiting in line is ended in the examination room, and the examination of the next patient is proceeded to. Therefore, the process of deleting the waiting data record for the patient who has completed the examination from the order data table is performed. For this reason,
In step 50, the order data table for each examination room is accessed from the input data input by the examination room card reader in step 50. Next, in step 51, it is determined whether or not the personal identification data of the previous patient data existed. Before entering the examination of the current patient, the examination room card reader reads the order card of the relevant patient in the examination room, so if the personal identification data of the previous patient exists, the examination of the previous patient at this point is performed. The time can be calculated. Therefore, if it is determined in step 51 that the previous patient data existed, the process proceeds to step 52, and the consultation time of the previous patient is calculated. Next, in step 53, the number of consultations of the previous patient is incremented by 1, the consultation time is added to the total consultation time, the statistical data of the patient data is updated, and the patient data of the previous patient is updated. Next, in step 54, the updated patient data is stored in the data file as previous patient data. If it cannot be determined in step 51 that the previous patient data existed, the process proceeds to step 54, and the patient data is stored as it is in the data file as the previous patient data. Next, in step 55, the waiting data of the patient is deleted from the order data table, and the order of the waiting data is updated. The waiting data such as the medical record number of the order data table updated in this way is immediately sent to the confirmation device 1 in step 55a.

[0042]

As described above, according to the personal calling system according to the present invention, the service requester only accesses the confirmation machine and obtains the waiting data from the confirmation machine without going through the order management device. Because you can
It is possible to obtain a personal calling system that requires no access time and has a fast response speed. Furthermore, since a part of the reception processing can be automatically processed by the reception machine, the reception work can be simplified and human labor can be omitted, and the effect is enormous. Become.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram illustrating an overall configuration of a personal calling system according to an embodiment of the present invention.

FIG. 2 is a block diagram showing the configuration of an embodiment according to the present invention.

FIG. 3 is a diagram showing an example of an order data table created for each examination room according to an embodiment of the present invention.

FIG. 4 is a flowchart showing a processing flow of processing performed by the confirmation device according to the embodiment of the present invention.

FIG. 5 is a display example of the confirmation device according to the embodiment of the present invention.

FIG. 6 is a display example of the confirmation device according to the embodiment of the present invention.

FIG. 7 is a display example of a confirmation device according to an embodiment of the present invention.

FIG. 8 is a display example of the confirmation device according to the embodiment of the present invention.

FIG. 9 is an explanatory diagram illustrating an overall configuration of a personal calling system according to another embodiment of the present invention.

FIG. 10 is a block diagram showing the configuration of another embodiment according to the present invention.

FIG. 11 is a flowchart illustrating a process of the order management device according to another embodiment of the present invention.

FIG. 12 is an explanatory diagram illustrating an overall configuration of a conventional personal calling system.

FIG. 13 is a block diagram showing a configuration of a conventional personal calling system.

[Explanation of symbols]

 1 Confirmation device 2 Order management device 3 Examination ticket 4 First examination room 5 Second examination room 6 Reception machine 11 Data processing device 12 Card reader 13 Liquid crystal display 14 Voice output device 15 Input / output control circuit 16 Memory 17 Card reading device 21 Data Processor 22 Keyboard 24 Bar code reader 25 Printer 26 Data file 27 Sequential data table

 ─────────────────────────────────────────────────── ─── Continuation of the front page (72) Inventor Taku Wada 1776 Yanoguchi, Inagi-shi, Tokyo Inside Fujitsu Kiden (72) Inventor Hiroshi Okuyama 1776 Yanoguchi, Inagi-shi, Tokyo (72) Inventor Eiichi Kumasaka 1776 Yanoguchi, Inagi-shi, Tokyo Within Fujitsu Electric Co., Ltd. (72) Hidenori Takakura 1776 Yanoguchi, Inagi-shi, Tokyo Inside 72 In the company

Claims (5)

[Claims] 1. An order management device that registers or deletes personal identification data of a service requester and order data of service requests, manages the order of service requests and outputs the order, and outputs the order management device. A personal calling system comprising: a confirmation device having a notifying means for inputting and storing the data, storing the data, and notifying the rank information of the service requester in response to the access request of the service requester. 2. The personal calling system according to claim 1, wherein the order management device includes a bar code reader for inputting personal identification data of the service requester, and a order data table for registering the input data. An individual calling system, characterized in that the priority data of the service requester is registered or deleted in the order data table to manage the order of the service requests. 3. A card reader for inputting personal identification data of a service requester and order data of a service request,
By inputting the reception device that outputs the input data and the data output from the reception device, the personal identification data of the service requester and the order data of the service request are registered or deleted, and the service request order An order management device that manages and outputs the data, and notification means that inputs and stores the data output from the order management device and that notifies the order information of the corresponding service requester by the access request of the service requester. A personal calling system, comprising: 4. The reception device has an identification code for each examination room, and the identification code is added to personal identification data of the service requester and order data of the service request and output. Personal call system to do. 5. The personal calling system according to claim 1, wherein the notification means is a display and a voice output device.