JPH01149564A - System for diagnosing communication control - Google Patents

Abstract

PURPOSE:To decide the quality of the hardware of a line connecting part in a short period by providing a pseudo-center connected through a public communication line, and communicating with the pseudo-center at an arbitrary time. CONSTITUTION:By the power source input of a cash dispenser 1, a control program stored in a floppy disk device 2 is loaded to the memory of a control program control part 3. Next, the testing procedure of the hardware of a line connecting part 4 is displayed on a CRT 6, and an operator inputs necessary information from a keyboard 5. Next, when a key corresponding to a test start is depressed a dialing is executed from the control part 3 in off-hooking an NCU 10, and the NCU 10 is connected through a telephone switching network 11 to a pseudo-center 12. A communication line is switched to a modem 9, the communications with the center 12 are started in an exclusive-use transmitting control procedure, and when a trouble is generated in the middle of executing the test, the NCU is off-hooked, the communication line is opened, and trouble contents are displayed on the CRT 6. Thus, the quality of the hardware of the connecting part 4 can be decided in a short period.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a communication control diagnosis method, and particularly to a diagnosis method for a line connection part of an automatic teller machine installed in a general company or the like.

[Conventional technology]

Automatic teller machines are used in financial institutions such as banks, securities companies, and agricultural cooperatives, and can be installed not only inside financial institution stores.
Increasingly, they are being installed within general companies.

Online connections between financial institution centers and automatic teller machines include dedicated lines and public communication lines, but when installed within a company, they are often connected via public communication lines.

In either type of line connection, the line connection section of the automatic teller machine is checked using an actual business operation program (hereinafter referred to as JOB) that matches the specifications of the connected center system.

[Problem that the invention seeks to solve]

However, in order to check the line connection of an automatic teller machine by JOB, it is necessary that the financial institution's center is in operation, and it is necessary to prepare a cash card and the like necessary for the operation.

In addition, if a failure occurs regarding the 9 lines.

It takes time to determine whether the cause is the line connection itself or a problem with the JOB.

The purpose of the present invention is to take advantage of the fact that if an automatic teller machine is connected to a public communication line, it can be connected anywhere there is a telephone, and to set up a pseudo center at any base and communicate with the pseudo center at any time. By doing so, it is possible to determine the quality of the line connection part in a short time.

[Means for Solving the Problems] - The present invention provides an automatic teller machine equipped with a control section having a public communication line control function and a customer operation guide mechanism having a display function, A pseudo center connected via a communication line makes a call, the automatic teller machine calls the pseudo center, communicates according to a predetermined transmission control procedure, and sends the result to the customer's operation guide for the automatic teller machine. The feature is that the quality of the line connection can be determined in a short time by displaying it on the mechanism.

〔Example〕

Next, nine embodiments of the present invention will be described with reference to the drawings.

As shown in FIG. 1, a service program for the automatic teller machine 1 is stored. Automatic teller machine 1 and pseudo center 1
2 is in a state where 1 communication is possible at all times.Since the unit 8 is the same as the conventional unit, its explanation will be omitted.

When the automatic teller machine 1 is powered on, the control program stored in the floppy disk device 2 is loaded into the memory of the control section 3. Bar L of 9 line connection part 4 after loading
°The procedure for performing a hardware test is displayed on the CRT 6. The operator follows the steps displayed on the CRT 6 and inputs information necessary for the test using the keyboard 5. The input information includes the machine number 9 of the automatic teller machine 1, the line speed, the number of tests, and the phone number of the pseudo center 12.
From NCU (Network Control Unit)
10 and performs dialing, and is connected to a pseudo center 12 via a telephone switching network 11. Once the connection is complete.

The communication line is switched to the modem 9 and communication with the pseudo center 12 is started using a dedicated transmission control procedure.

If any failure occurs during test execution.

The NCU 10 is turned on-hook to open the communication line, and the details of the failure are displayed on the CRT 6.

The operator can understand the cause of the failure from the content displayed on the CRT 6.

〔Effect of the invention〕

As explained above, the present invention has the effect that it is possible to determine the quality of the hardware of the line connection part in a short time by enabling the line connection part of the automatic teller machine to communicate with the pseudo center at any time. be.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing an embodiment of the present invention. DESCRIPTION OF SYMBOLS 1... Automatic teller machine, 2... Floppy disk device, 3... Control unit, 4... Line connection unit, 5...
Keyboard, 6-CRT, 7.”CIP
unit. 8... CC unit, 9... Modem, 10... A
-A type NCU, 11...Telephone switching network, 12...Pseudo center.

Claims (1)

[Claims] 1.A cash dispenser equipped with a control unit having a public communication line control function and a customer operation guidance mechanism having a display function;
It consists of a pseudo center connected to the cash dispenser via a public communication line, and the cash dispenser makes a call to the pseudo center, communicates according to a predetermined transmission control procedure, and sends the result to the cash dispenser. A communication control diagnosis method for an automatic teller machine characterized by displaying information on a customer operation guidance mechanism of the dispenser.