JPH01135243A - Receipt confirming and communication system for electronic mail - Google Patents

Abstract

PURPOSE:To make unnecessary an operation for the reception confirmation with a transmitting person and to facilitate the operation by reading a transmitting person telephone number written at the position of the designation of an incoming electronic mail, receiving the mail to an electronic mail transmitting person and communicating automatically on the telephone that the receiving person himself receives it, when the electronic mail having a receiving person receiving confirming designation is received. CONSTITUTION:An electronic mail transmitting receiving terminal is composed of a transmitting receiving part MPC and a receiving confirming communicating part DPC and connected to an exchange XC of a telephone network facility. The instructing signal of an operator from an operator input part OPC of the terminal is inputted to an operator identifying part OPI, it is checked whether a user is a registerer or not and the reading request of the electronic mail is outputted to a reading part MGT for a host computer system HST, when the user is the registerer. By the request, the requesting and receiving of a mail are executed between a processing device MPD of HST and an accumulating part MSV by the request from a transmitting receiving control part MSR. The request is sent to MGT, and it is informed automatically by the telephone communication of a communicating part DAL that the transmitting person receives.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a method for communicating receipt confirmation to a sender of an e-mail received at an e-mail sending/receiving terminal. In particular, the present invention relates to an e-mail reception confirmation communication method that allows communication by telephone without using an e-mail receipt confirmation return e-mail at an e-mail sending/receiving terminal.

〔overview〕

The present invention uses a reception confirmation communication system for e-mails that arrive at an e-mail sending/receiving terminal, by reading the sender's phone number of the incoming e-mail and automatically calling the sender to notify that the e-mail has arrived and the recipient has retrieved it. By contacting the sender, the e-mail sender can confirm that the e-mail has arrived at the destination without having to operate an e-mail sending/receiving terminal to confirm receipt.

[Conventional technology]

Conventionally, this type of e-mail reception confirmation contact method has been used to confirm that the recipient has received the e-mail when the e-mail is received and the recipient retrieves the e-mail from the e-mail sending/receiving terminal. The email was automatically created and sent back to the email sender using an email sending/receiving terminal.

[Problem that the invention seeks to solve]

The above-mentioned conventional e-mail reception confirmation contact method is that when sending e-mail using normal e-mail, the function of the e-mail sending/receiving terminal is to automatically send an e-mail when the recipient of the e-mail retrieves the e-mail that has arrived. The method used was to create an e-mail to confirm the receipt of the study and send it back using an e-mail sending/receiving terminal.

In this case, the e-mail storage section on the host computer side of the e-mail processing system not only contains normal e-mails for sending, but also e-mails that have recipient confirmation notifications specified.
The e-mail for contacting the recipient to confirm receipt of the return is also stored, and it is necessary to secure a correspondingly large storage capacity, which may pose a problem in terms of host computer resource investment. In addition, when using an e-mail sending/receiving terminal to notify the recipient of the returned recipient's receipt confirmation e-mail, the sender operates the terminal at the time when the receipt confirmation e-mail arrives and sends the e-mail. There was a drawback that it was time-consuming to check whether the item had arrived and to take it out when it had arrived.

It is an object of the present invention to provide a method that can solve these problems, increase the equipment efficiency and processing capacity of the e-mail storage section of a computer system, and eliminate the trouble of confirmation.

[Means for solving problems]

The present invention includes a host computer system including a storage section that stores e-mails, and the host computer system includes a notification that notifies the sender when the e-mail stored in the storage section is received by the recipient. In the e-mail reception confirmation communication method in which means are connected, the notification means includes a means for reading a telephone number written in the e-mail, a dialing means for transmitting this telephone number as a dialing signal to a telephone line, and a dialing means for transmitting this telephone number as a dialing signal to a telephone line. The apparatus is characterized in that it includes a voice sending section that transmits a voice message to the telephone line after responding to the dial signal.

[Effect]

When an e-mail with recipient confirmation notification notification is received, the sender's phone number written in a predetermined position of the incoming e-mail is read, and the e-mail is received by the e-mail sender and the recipient himself/herself is identified. Automatically calls you to notify you that it has been removed. This allows the e-mail sender to confirm receipt without having to operate the e-mail sending/receiving terminal.

〔Example〕

Next, an embodiment of the present invention will be explained based on the drawings. The figure is a block diagram showing the configuration of the system according to the embodiment of the present invention.

The method according to the embodiment of the present invention is based on the host computer system H3.
The processing device MPD of T is connected to the telephone network equipment T via the telephone line 12.
NT exchange XC, a transmitting/receiving section MPC is connected to this exchange XC by telephone line β1, a reception confirmation communication section DPC is connected to this transmission/reception section MPC, and this reception confirmation communication section DPC is connected to exchange XC by telephone line 13. connected to.

The host computer H3T includes a storage unit MSV connected to the processing device MPD, the telephone network equipment TNT includes a telephone station connected to the exchange xC by a telephone line 14, and the host computer system H3T is capable of sending and receiving e-mails. To carry out overall control and management of

An e-mail sending/receiving terminal is constituted by the above-mentioned sending/receiving section MPC and reception confirmation communication section DPC, and the sending/receiving section MPC accepts the intentions of the e-mail sending/receiving terminal operator necessary to perform normal e-mail functions. In addition, there is an operator input/output unit OPC that displays the status and instructions of the terminal, and a check to see if the operator of the e-mail sending/receiving terminal is a registrant who is permitted to use the e-mail, as well as an authorized copy author. If so, the operator identification unit ○P identifies the person.
I, a retrieval unit MGT that requests the host computer system H3T to retrieve e-mail based on the identified operator code, name, etc., and a telephone line connected to the host computer system H3T in accordance with the request from the retrieval unit MGT. The host computer system H3T includes a transmission/reception control unit MSR that physically transmits and receives electronic mail, and a printing unit MPR that displays electronic mail received from the host computer system H3T side on a printing device.

In addition, the reception confirmation communication section DPC, which is a feature of the present invention, includes:
The sender's telephone number reading section NGT reads the presence or absence of e-mail reception confirmation contact designation and the reception confirmation contact telephone number displayed in a predetermined position of the received e-mail, and calls the read telephone number and receives the e-mail. The present invention includes a dial transmitting unit DAL that notifies the sender by voice, and a received notification voice transmitting unit.

The operation of the system according to the embodiment of the present invention configured as described above will be explained. When the operator of the e-mail sending/receiving terminal inputs a request for e-mail retrieval and the data necessary for the operation through the operator input/output unit OPC, the operator identification unit OPI receives the instruction signal to confirm that the operator is authorized to use the e-mail. If the operator is a registered operator, the operator is identified as the user, and if the operator is the user, the host computer system uses the identified operator code, name, etc. A request for e-mail retrieval to the H3T side is sent to the retrieval unit MGT using a request signal.

Upon receiving this signal, the retrieval unit MGT sends a request to retrieve the e-mail based on the identified operator code, name, etc. to the transmission/reception control unit MSR. In accordance with this request from the retrieval unit MGT, the transmission/reception control unit MSR requests and receives e-mails between the processing unit MPD and the storage unit MSV of the host computer system H3T via the telephone line 11 and the telephone line 12 of the exchange XC1. , sends the received e-mail to the retrieval unit MGT. The retrieval unit MGT sends the e-mail to the printing unit MPR, and the printing unit MPR prints this e-mail to document it.

The sender telephone number reading unit NGT reads the presence or absence of the e-mail reception confirmation contact designation displayed in a predetermined position of the received e-mail and the reception confirmation contact telephone number,
It is determined whether the e-mail reception confirmation notification designation is included in the e-mail, and if so, a command is sent to the dial transmission unit DAL, and the dial transmission unit DAL calls the read phone number and sends a reception notification. Confirmation of receipt of e-mail is communicated by voice from the voice sending unit VSD by telephone using the telephone network facility TNT.

〔Effect of the invention〕

As explained above, according to the present invention, by communicating the e-mail reception confirmation by voice on a telephone using telephone network equipment, there is no need to create a return e-mail for e-mail reception confirmation. This improves the equipment efficiency of the e-mail storage section in the host computer system. In addition, processing capacity can be improved by eliminating the host computer system's process of returning e-mails for confirming receipt of e-mails, and the sender has to operate the sending/receiving terminal many times to confirm the arrival of return e-mails for confirming receipt. This has the effect of saving you the trouble of checking.

[Brief explanation of the drawing]

The figure is a block diagram showing the overall configuration of the system according to the embodiment of the present invention. ○PC...operator input/output section, OPI...operator identification section, MGT...take-out section, MSR...transmission/reception control section, MP'R...printing section, NGT...caller Telephone number reading section, DAL... dialing section, VSD...
Receiving communication voice sending unit, m...electronic menu MPC...
・Transmission/reception section, DPC...reception confirmation communication section, H3T...
・Post computer system, MPD...processing device, MsV...storage unit, TNT...telephone network equipment, Xc
...exchange, installation...telephone, β1, β2, β3.1
4...Telephone line.

Claims (1)

[Claims] (1) A host computer system (HST) including a storage section (MSV) for storing e-mails is provided, and this host computer system is equipped with a host computer system (HST) that sends e-mails when the e-mails stored in the storage section are received by recipients. In the e-mail reception confirmation communication method that is connected to a notification means for notifying the person, the notification means is a means for reading the telephone number written in the e-mail (NGT
), a dialing means (DAL) for transmitting this telephone number as a dialing signal to a telephone line, and a voice transmitting unit (VSD) for transmitting a voice message to the telephone line after a response to this dialing signal. Contact method to confirm receipt of e-mail.