JP7513366B2 - Shipment and receipt management system - Google Patents

Shipment and receipt management system

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JP7513366B2
JP7513366B2 JP2021205793A JP2021205793A JP7513366B2 JP 7513366 B2 JP7513366 B2 JP 7513366B2 JP 2021205793 A JP2021205793 A JP 2021205793A JP 2021205793 A JP2021205793 A JP 2021205793A JP 7513366 B2 JP7513366 B2 JP 7513366B2
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package
information
location
shipping
luggage
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龍 辻阪
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Mitsubishi Logisnext Co Ltd
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Description

本発明は、荷物の搬送手段の行動を決定する入出荷管理システムに関するものである。 The present invention relates to an inbound/outbound management system that determines the behavior of cargo transport means.

一般に、倉庫内に荷物が入荷されてから出荷されるまでの当該倉庫内における荷物の保管場所は、管理装置が所定のプログラムに従って決定するように構成されている(例えば特許文献1参照)。 In general, the storage location of an item in a warehouse from the time the item arrives at the warehouse until it is shipped is determined by a management device in accordance with a specific program (see, for example, Patent Document 1).

特許文献1の商品配置システムは、出荷数量、出荷量パターン、出荷量ピーク位置の変化量を算出し、当該変化量の大きさに基づいて複数の商品を複数の商品群へと分類するグルーピング手段と、過去の出荷実績に基づいて商品の出荷数量を予測する出荷予測手段と、当該出荷予測手段の出荷予測に基づいて、分類された商品群毎の配置場所、および、複数の商品の配置場所を決定する配置場所決定手段とを有している。 The product placement system of Patent Document 1 has a grouping means that calculates the amount of change in shipping quantity, shipping volume pattern, and shipping volume peak position, and classifies multiple products into multiple product groups based on the magnitude of the amount of change, a shipping prediction means that predicts the shipping quantity of products based on past shipping records, and a placement location determination means that determines the placement location for each classified product group and the placement locations of multiple products based on the shipping prediction of the shipping prediction means.

しかしながら、特許文献1では、商品を効率良く出荷するための物流ロボット(搬送手段)の行動は考慮されておらず、例えば荷物の搬送距離が長かったり搬送経路が混雑したりすることで荷物の搬送に遅延が生じるおそれがあり、出荷予定時刻に荷物を出荷場所に搬送することができない場合があった。 However, in Patent Document 1, the behavior of the logistics robot (transport means) for efficiently shipping goods is not taken into consideration, and there is a risk of delays in the transport of goods due to, for example, long transport distances or congested transport routes, and there are cases where the goods cannot be transported to the shipping location at the scheduled shipping time.

特許第6457705号公報Patent No. 6457705

本発明は、上記事情に鑑みてなされたものであって、荷物の搬送の遅延を抑止することで出荷予定時刻に荷物を出荷場所に搬送できる入出荷管理システムを提供することを課題とする。 The present invention was made in consideration of the above circumstances, and aims to provide an incoming/outgoing management system that can transport packages to the shipping location at the scheduled shipping time by preventing delays in package transport.

上記課題を解決するため、本願発明の入出荷管理システムは、倉庫で保管される荷物に係る荷物情報と、当該荷物を搬送するための搬送手段に係る搬送手段情報とを取得する情報取得部と、前記荷物情報と前記搬送手段情報とに基づいて、強化学習を行うことにより前記搬送手段の行動を決定する行動決定部と、を備え、前記情報取得部は、前記荷物情報として、前記倉庫に入荷されている荷物に係る第1荷物情報と、前記倉庫に入荷される予定の荷物に係る第2荷物情報とを取得し、前記第1荷物情報は、荷物の位置を示す情報と、当該荷物が出荷される出荷予定時間に係る情報と、当該荷物が出荷される出荷場所に係る情報とを含み、前記第2荷物情報は、荷物が入荷される入荷予定時間に係る情報と、当該荷物が入荷される入荷場所に係る情報とを含み、前記搬送手段情報は、前記荷役車両の現在地に係る情報を含み、前記行動決定部は、荷物が当該荷物の出荷予定時間に当該荷物の出荷場所に搬送されているときに報酬を得るものとし、かつ、荷物の入荷予定時間に当該荷物の入荷場所に他の荷物が存在するときに報酬が減らされるものとして、当該報酬を最も大きくする前記搬送手段の行動を決定することを特徴とする。
また、本願発明の入出荷管理システムは、倉庫で保管される荷物に係る荷物情報と、当該荷物を搬送するための搬送手段に係る搬送手段情報とを取得する情報取得部と、前記荷物情報と前記搬送手段情報とに基づいて、強化学習を行うことにより前記搬送手段の行動を決定する行動決定部と、を備え、前記荷物情報は、荷物の位置を示す情報と、当該荷物が出荷される出荷予定時間に係る情報と、当該荷物が出荷される出荷場所に係る情報とを含み、前記搬送手段情報は、前記荷役車両の現在地に係る情報と、前記荷役車両の向きに係る情報と、前記荷役車両の荷役揚高に係る情報とを含み、前記行動決定部は、荷物が当該荷物の出荷予定時間に当該荷物の出荷場所に搬送されているときに報酬を得るものとして、当該報酬を最も大きくする前記荷役車両の行動を決定することを特徴とする。
In order to solve the above problems, the present invention provides an incoming/outgoing management system that includes an information acquisition unit that acquires luggage information related to luggage stored in a warehouse and transport means information related to a transport means for transporting the luggage, and a behavior decision unit that determines the behavior of the transport means by performing reinforcement learning based on the luggage information and the transport means information , and the information acquisition unit acquires, as the luggage information, first luggage information related to luggage that has arrived at the warehouse and second luggage information related to luggage that is scheduled to arrive at the warehouse, and the first luggage information includes information indicating a location of the luggage and a shipping schedule when the luggage will be shipped. The second luggage information includes information relating to time and information relating to the shipping location from which the luggage will be shipped, the second luggage information includes information relating to the scheduled arrival time when the luggage will arrive and information relating to the arrival location where the luggage will arrive, and the transportation means information includes information relating to the current location of the loading vehicle, and the behavior decision unit determines the behavior of the transportation means that maximizes the reward , assuming that a reward is obtained when the luggage is transported to the shipping location of the luggage at the scheduled shipping time of the luggage, and that the reward is reduced when other luggage is present at the arrival location of the luggage at the scheduled arrival time of the luggage.
In addition, the incoming/outgoing management system of the present invention comprises an information acquisition unit that acquires luggage information related to luggage stored in a warehouse and transportation means information related to the transportation means for transporting the luggage, and a behavior decision unit that determines the behavior of the transportation means by performing reinforcement learning based on the luggage information and the transportation means information, wherein the luggage information includes information indicating the location of the luggage, information related to the scheduled shipping time at which the luggage will be shipped, and information related to the shipping location at which the luggage will be shipped, and the transportation means information includes information related to the current location of the loading vehicle, information related to the orientation of the loading vehicle, and information related to the loading lift height of the loading vehicle , and the behavior decision unit determines the behavior of the loading vehicle that will maximize the reward, assuming that a reward is obtained when the luggage is transported to the shipping location of the luggage at the scheduled shipping time of the luggage.

また、前記行動決定部は、荷物が当該荷物の出荷予定時間に当該荷物の出荷場所に搬送されていないときに前記報酬が減らされるものとして、当該報酬を最も大きくする前記荷役車両の行動を決定することが好ましい。 In addition, it is preferable that the behavior decision unit decides on the behavior of the loading vehicle that will maximize the reward, assuming that the reward is reduced when the cargo is not transported to the shipping location of the cargo at the scheduled shipping time of the cargo.

また、前記第2荷物情報は、荷物が出荷される出荷予定時間に係る情報と、当該荷物が出荷される出荷場所に係る情報とをさらに含むことが好ましい。 In addition , it is preferable that the second package information further includes information related to a scheduled shipping time when the package will be shipped, and information related to a shipping location when the package will be shipped.

また、前記行動決定部は、荷物の入荷予定時間に当該荷物の入荷場所に他の荷物が存在するときに前記報酬が減らされるものとして、当該報酬を最も大きくする前記荷役車両の行動を決定することが好ましい。 In addition, it is preferable that the behavior decision unit decides on the behavior of the loading/ unloading vehicle that maximizes the reward, assuming that the reward is reduced when other luggage is present at the arrival location of the luggage at the scheduled arrival time of the luggage.

また、前記行動決定部は、前記荷役車両の行動として、前記倉庫における荷物の保管場所と、当該荷物の入荷場所から保管場所への搬送タイミングと、当該荷物の保管場所から出荷場所への搬送タイミングとを決定することが好ましい。 In addition, it is preferable that the behavior decision unit determines, as the behavior of the loading vehicle , the storage location of the luggage in the warehouse, the timing of transporting the luggage from the receiving location to the storage location, and the timing of transporting the luggage from the storage location to the shipping location.

また、前記行動決定部により決定された行動を前記荷役車両に指令する荷役指令部を備え、前記荷役車両は、前記荷役指令部の指令に基づいて荷物を搬送する無人搬送機であることが好ましい。 It is also preferable that the system further comprises a loading/unloading command unit which commands the loading vehicle to carry out the action determined by the action determination unit, and the loading vehicle is an unmanned transport vehicle which transports luggage based on the command of the loading/unloading command unit.

本発明によれば、荷物の搬送の遅延を抑止することで出荷予定時刻に荷物を出荷場所に搬送できる入出荷管理システムを提供することができる。 The present invention provides an incoming/outgoing management system that can prevent delays in the transport of packages and transport packages to the shipping location at the scheduled shipping time.

本発明の一実施形態に係る入出荷管理システムの概要図である。1 is a schematic diagram of an incoming/outgoing management system according to an embodiment of the present invention; 同実施形態に係る倉庫内の構成を示す平面図である。FIG. 2 is a plan view showing the configuration inside the warehouse according to the embodiment. 搬送手段情報、第1荷物情報、および、第2荷物情報の具体例を示す説明図である。11 is an explanatory diagram showing specific examples of transportation means information, first package information, and second package information. FIG.

図1~3を参照して、本発明の一実施形態に係る入出荷管理システム1を説明する。
図1に示すように、入出荷管理システム1は、荷物Nの入出荷を管理する入出荷管理装置10と、荷物Nの搬送手段である無人搬送機20と、荷物Nを保管するためのラック30とを備えている。
A receipt/shipment management system 1 according to an embodiment of the present invention will be described with reference to FIGS.
As shown in FIG. 1, the receipt/shipment management system 1 includes an receipt/shipment management device 10 that manages the receipt and shipment of luggage N, an unmanned transport vehicle 20 that is a means for transporting luggage N, and a rack 30 for storing luggage N.

入出荷管理装置10は、倉庫Sに入荷された荷物Nが倉庫Sから出荷されるまでの間、当該荷物Nを管理する装置である。入出荷管理装置10は、情報取得部11と、記憶部12と、行動決定部13と、荷役指令部14とを備えている。入出荷管理装置10は、外部端末Tおよび無人搬送機20と通信可能に構成されている。 The incoming/outgoing management device 10 is a device that manages the cargo N received at the warehouse S until the cargo N is shipped from the warehouse S. The incoming/outgoing management device 10 includes an information acquisition unit 11, a memory unit 12, an action decision unit 13, and a loading/unloading command unit 14. The incoming/outgoing management device 10 is configured to be able to communicate with an external terminal T and an unmanned transport vehicle 20.

情報取得部11は、搬送手段情報および荷物情報を取得する装置である。具体的には、例えば、情報取得部11は、無人搬送機20から搬送手段情報を取得する通信装置と、外部サーバー等の外部端末Tから荷物情報を取得する通信装置とにより構成されている。搬送手段情報は、倉庫Sで動作する無人搬送機20に係る情報である。荷物情報は、倉庫Sで保管される荷物Nに係る情報である。荷物情報は、倉庫Sに入荷されている荷物Nに係る第1荷物情報と、倉庫Sに入荷される予定の荷物Nに係る第2荷物情報とを含む。搬送手段情報、第1荷物情報、および、第2荷物情報については、図3を参照して後述する。 The information acquisition unit 11 is a device that acquires transport means information and luggage information. Specifically, for example, the information acquisition unit 11 is composed of a communication device that acquires transport means information from the automated guided vehicle 20 and a communication device that acquires luggage information from an external terminal T such as an external server. The transport means information is information related to the automated guided vehicle 20 that operates in the warehouse S. The luggage information is information related to luggage N stored in the warehouse S. The luggage information includes first luggage information related to luggage N that has arrived at the warehouse S and second luggage information related to luggage N that is scheduled to arrive at the warehouse S. The transport means information, first luggage information, and second luggage information will be described later with reference to FIG. 3.

記憶部12は、情報取得部11で取得した情報を記憶する装置である。記憶部12に記憶された搬送手段情報は、無人搬送機20の現在状況に応じて適宜更新される。同様に、記憶部12に記憶された荷物情報は、荷物Nの現在状況に応じて適宜更新される。 The memory unit 12 is a device that stores the information acquired by the information acquisition unit 11. The transport means information stored in the memory unit 12 is updated as appropriate according to the current status of the unmanned transport vehicle 20. Similarly, the baggage information stored in the memory unit 12 is updated as appropriate according to the current status of the baggage N.

また、記憶部12は、行動決定部13の強化学習に係る情報を記憶する。具体的には、記憶部12は、例えば、後述する強化学習の過程で得られた状態遷移確率および報酬が得られる確率を記憶する。記憶部12に記憶された状態遷移確率および報酬が得られる確率は、強化学習の過程で適宜更新される。 The memory unit 12 also stores information related to the reinforcement learning of the action decision unit 13. Specifically, the memory unit 12 stores, for example, state transition probabilities and reward acquisition probabilities obtained in the process of reinforcement learning described below. The state transition probabilities and reward acquisition probabilities stored in the memory unit 12 are updated as appropriate in the process of reinforcement learning.

行動決定部13は、荷物情報と搬送手段情報とに基づいて、強化学習を行うことにより無人搬送機20の行動を決定する装置である。行動決定部13は、評価値である報酬が大きくなる無人搬送機20の行動を決定する。具体的には、行動決定部13は、荷物Nが当該荷物Nの出荷予定時間に当該荷物Nの出荷場所に搬送されているときに報酬を得るものとし、かつ、荷物Nが当該荷物Nの出荷予定時間に当該荷物Nの出荷場所に搬送されていないときに報酬が減らされる(すなわち負の報酬(ペナルティ)を得る)ものとし、かつ、荷物Nの入荷予定時間に当該荷物Nの入荷場所に他の荷物Nが存在するときに報酬が減らされるものとして、当該報酬を最も大きくする無人搬送機20の行動を決定する。具体的には、例えば、行動決定部13は、無人搬送機20の行動として、倉庫Sにおける荷物Nの保管場所または一時保管場所と、当該荷物Nの入荷場所から保管場所または一時保管場所への搬送タイミングと、当該荷物Nの一時保管場所から保管場所への搬送タイミングと、当該荷物Nの保管場所から出荷場所への搬送タイミングとを決定する。 The behavior decision unit 13 is a device that determines the behavior of the unmanned carrier 20 by performing reinforcement learning based on the baggage information and the transportation means information. The behavior decision unit 13 determines the behavior of the unmanned carrier 20 that maximizes the reward, which is an evaluation value. Specifically, the behavior decision unit 13 determines the behavior of the unmanned carrier 20 that maximizes the reward, assuming that the reward is obtained when the baggage N is transported to the shipping location of the baggage N at the scheduled shipping time of the baggage N, that the reward is reduced (i.e., a negative reward (penalty) is obtained) when the baggage N is not transported to the shipping location of the baggage N at the scheduled shipping time of the baggage N, and that the reward is reduced when another baggage N exists at the arrival location of the baggage N at the scheduled arrival time of the baggage N. Specifically, for example, the behavior decision unit 13 determines, as the behavior of the automated guided vehicle 20, the storage location or temporary storage location of the luggage N in the warehouse S, the transport timing of the luggage N from the receiving location to the storage location or temporary storage location, the transport timing of the luggage N from the temporary storage location to the storage location, and the transport timing of the luggage N from the storage location to the shipping location.

荷役指令部14は、行動決定部13により決定された行動を無人搬送機20に指令する装置である。荷役指令部14は、無人搬送機20に対して直接的または間接的に荷役の指令を行う。 The loading and unloading command unit 14 is a device that commands the unmanned transport vehicle 20 to carry out the action determined by the action determination unit 13. The loading and unloading command unit 14 issues loading and unloading commands directly or indirectly to the unmanned transport vehicle 20.

無人搬送機20は、自律移動可能かつ荷物Nを搬送可能な移動体であって、荷役指令部14の指令に基づいて荷物Nを搬送する。本実施形態では、無人搬送機20は、荷物Nを昇降させるためのフォーク21を備えた無人フォークリフトである。 The unmanned transport vehicle 20 is a mobile body capable of autonomous movement and transporting luggage N, and transports luggage N based on commands from the loading and unloading command unit 14. In this embodiment, the unmanned transport vehicle 20 is an unmanned forklift equipped with forks 21 for lifting and lowering luggage N.

ラック30は、荷物Nの保管場所に設けられた架台である。ラック30は、荷物Nを支持するための棚31を備えている。 The rack 30 is a stand provided in a storage location for the luggage N. The rack 30 is equipped with shelves 31 for supporting the luggage N.

図2を参照して、無人搬送機20が荷役を行う倉庫Sの環境の一例を説明する。
図2に示すように、倉庫Sには、例えば、入荷場所R1~R3と、保管場所K1~K60と、一時保管場所T1~T3と、出荷場所F1~F3とが設けられている。
An example of the environment of a warehouse S in which the automated guided vehicle 20 handles cargo will be described with reference to FIG.
As shown in FIG. 2, a warehouse S is provided with, for example, receiving locations R1 to R3, storage locations K1 to K60, temporary storage locations T1 to T3, and shipping locations F1 to F3.

入荷場所R1~R3は、倉庫Sに入荷された荷物Nが置かれる場所である。入荷場所R1~R3に置かれた荷物Nは、無人搬送機20により空いている保管場所K1~K60または一時保管場所T1~T3に搬送される。 The receiving locations R1 to R3 are locations where luggage N that arrives at the warehouse S is placed. The luggage N placed at the receiving locations R1 to R3 is transported by the automated guided vehicle 20 to an available storage location K1 to K60 or a temporary storage location T1 to T3.

保管場所K1~K60は、倉庫S内で荷物Nを保管する場所である。保管場所K1~K60に置かれた荷物Nは、当該荷物Nが出荷される際に、無人搬送機20により出荷場所F1~F3に搬送される。保管場所K1~K60には、ラック30が設けられており、保管場所K1~K60の各々は、ラック30の棚31により区切られた複数段の保管場所S1~S3(図1参照)を含んでいる。 Storage locations K1 to K60 are locations within warehouse S where luggage N is stored. When luggage N placed in storage locations K1 to K60 is shipped, it is transported by automated guided vehicle 20 to shipping locations F1 to F3. Racks 30 are provided in storage locations K1 to K60, and each of storage locations K1 to K60 includes storage locations S1 to S3 (see FIG. 1) with multiple tiers separated by shelves 31 of rack 30.

一時保管場所T1~T3は、荷物Nを一時的に保管する場所である。一時保管場所T1~T3に置かれた荷物Nは、無人搬送機20により空いている保管場所K1~K60に搬送される。入荷場所R1~R3での混雑を解消するためには、一時保管場所T1~T3は、空いている保管場所K1~K60に比べて入荷場所R1~R3の近くに位置することが好ましい。 The temporary storage locations T1 to T3 are locations where luggage N is temporarily stored. The luggage N placed in the temporary storage locations T1 to T3 is transported by the automated guided vehicle 20 to vacant storage locations K1 to K60. In order to eliminate congestion at the receiving locations R1 to R3, it is preferable that the temporary storage locations T1 to T3 are located closer to the receiving locations R1 to R3 than the vacant storage locations K1 to K60.

出荷場所F1~F3は、倉庫Sから出荷される荷物Nが置かれる場所である。出荷場所F1~F3に置かれた荷物Nは、無人搬送機20と異なる他の搬送手段(図示略)により倉庫S外に搬送される。 Shipping locations F1 to F3 are locations where packages N to be shipped from warehouse S are placed. Packages N placed at shipping locations F1 to F3 are transported outside warehouse S by transport means (not shown) other than automated guided vehicle 20.

図3(A)~(C)を参照して、無人搬送機20の行動を決定するための情報について説明する。図3(A)は、無人搬送機20に係る情報である搬送手段情報の一例を示している。図3(B)は、倉庫Sに入荷されている荷物Nに係る情報である第1荷物情報の一例を示している。図3(C)は、倉庫Sに入荷される予定の荷物Nに係る情報である第2荷物情報の一例を示している。 The information for determining the behavior of the unmanned transport vehicle 20 will be described with reference to Figures 3(A) to (C). Figure 3(A) shows an example of transport means information, which is information related to the unmanned transport vehicle 20. Figure 3(B) shows an example of first parcel information, which is information related to parcels N that have arrived at the warehouse S. Figure 3(C) shows an example of second parcel information, which is information related to parcels N that are scheduled to arrive at the warehouse S.

図3(A)に示すように、搬送手段情報は、例えば、無人搬送機20の現在状況、無人搬送機20の現在地、無人搬送機20の向き、および、無人搬送機20の荷役揚高に係る情報を含んでいる。無人搬送機20の現在状況は、無人搬送機20が荷物Nを搬送しているか否かを示す。無人搬送機20の現在地は、倉庫S内における無人搬送機20の位置を示し、無人搬送機20の向きは、基準方向に対する無人搬送機20の姿勢角を示し、無人搬送機20の荷役揚高は、当該無人搬送機20が備えるフォーク21の揚高を示す。 As shown in FIG. 3(A), the transport means information includes, for example, information related to the current status of the unmanned transport machine 20, the current location of the unmanned transport machine 20, the orientation of the unmanned transport machine 20, and the lifting height of the unmanned transport machine 20. The current status of the unmanned transport machine 20 indicates whether the unmanned transport machine 20 is transporting cargo N. The current location of the unmanned transport machine 20 indicates the position of the unmanned transport machine 20 within the warehouse S, the orientation of the unmanned transport machine 20 indicates the attitude angle of the unmanned transport machine 20 relative to a reference direction, and the lifting height of the unmanned transport machine 20 indicates the lifting height of the forks 21 provided on the unmanned transport machine 20.

無人搬送機20の現在地(位置)、向き(姿勢角)、および、荷役揚高(フォーク21の揚高)は、それぞれ、マルコフ決定過程の有限な状態集合の要素であり、無人搬送機20の状態を離散的に表している。無人搬送機20の位置は、無人搬送機20の走行可能な複数のルートを所定の走行所要時間tで区切った離散化地点として表されている。無人搬送機20の位置を示し得る離散化地点は、複数のルートの分岐地点を必ず含むように構成されている。具体的には、例えば、図2中の一点鎖線が無人搬送機20の走行可能なルートを示しており、当該一点鎖線を結ぶ黒点が、無人搬送機20の位置を示し得る離散化地点である。また、フォーク21の揚高は、例えば、棚31の高さに応じて離散化されている。 The current location (position), orientation (attitude angle), and loading height (height of the forks 21) of the unmanned transport vehicle 20 are elements of a finite set of states in a Markov decision process, and represent the state of the unmanned transport vehicle 20 in a discrete manner. The position of the unmanned transport vehicle 20 is represented as a discretized point obtained by dividing multiple routes that the unmanned transport vehicle 20 can travel by a predetermined travel time t. The discretized point that can indicate the position of the unmanned transport vehicle 20 is configured to necessarily include a branch point of multiple routes. Specifically, for example, the dashed dotted lines in FIG. 2 indicate the routes that the unmanned transport vehicle 20 can travel, and the black points connecting the dashed dotted lines are discretized points that can indicate the position of the unmanned transport vehicle 20. The height of the forks 21 is also discretized according to the height of the shelf 31, for example.

図3(B)に示すように、第1荷物情報は、例えば、個々の荷物Nを識別するための識別子、荷物Nの現在状況、荷物Nの入荷場所、荷物Nの一時保管場所、荷物Nの保管場所、荷物Nが出荷される出荷予定時間、および、荷物Nが出荷される出荷場所に係る情報を含んでいる。荷物Nの現在状況は、荷物Nの位置を示す。荷物Nの位置は、荷物Nの現在状況が搬送中である場合は荷物Nを搬送している無人搬送機20の現在地であり、荷物Nの現在状況が未保管である場合は荷物Nの入荷場所であり、荷物Nの現在状況が一時保管中である場合は荷物Nの一時保管場所であり、荷物Nの現在状況が保管中である場合は荷物Nの保管場所である。出荷予定時間は、出荷予定時刻までの残り時間を示す。 As shown in FIG. 3(B), the first parcel information includes, for example, an identifier for identifying each parcel N, the current status of parcel N, the arrival location of parcel N, the temporary storage location of parcel N, the storage location of parcel N, the scheduled shipping time at which parcel N will be shipped, and information related to the shipping location at which parcel N will be shipped. The current status of parcel N indicates the position of parcel N. The position of parcel N is the current location of the unmanned transport vehicle 20 transporting parcel N if the current status of parcel N is being transported, the arrival location of parcel N if the current status of parcel N is not in storage, the temporary storage location of parcel N if the current status of parcel N is being temporarily stored, and the storage location of parcel N if the current status of parcel N is being stored. The scheduled shipping time indicates the remaining time until the scheduled shipping time.

図3(C)に示すように、第2荷物情報は、例えば、個々の荷物Nを識別するための識別子、荷物Nが入荷される入荷予定時間、荷物Nが入荷される入荷場所、荷物Nが出荷される出荷予定時間、および、荷物Nが出荷される出荷場所に係る情報を含んでいる。入荷予定時間は、入荷予定時刻までの残り時間を示し、出荷予定時間は、出荷予定時刻までの残り時間を示す。 As shown in FIG. 3(C), the second parcel information includes, for example, an identifier for identifying each parcel N, the scheduled arrival time of parcel N, the arrival location where parcel N will arrive, the scheduled shipping time of parcel N, and the shipping location where parcel N will be shipped. The scheduled arrival time indicates the time remaining until the scheduled arrival time, and the scheduled shipping time indicates the time remaining until the scheduled shipping time.

荷物Nの位置(すなわち、荷物Nを搬送中の無人搬送機20の現在地、荷物Nの保管場所、荷物の一時保管場所)、荷物Nの入荷場所、荷物Nの出荷場所、荷物Nの入荷予定時間、および、荷物Nの出荷予定時間は、それぞれ、マルコフ決定過程の有限な状態集合の要素であり、荷物Nの状態を離散的に表している。荷物Nの入荷予定時間および出荷予定時間は、それぞれ、無人搬送機20の位置を示し得る離散化地点の間隔に対応する走行所要時間tで離散化されている。 The position of luggage N (i.e., the current location of the unmanned transport vehicle 20 transporting luggage N, the storage location of luggage N, the temporary storage location of luggage), the arrival location of luggage N, the shipping location of luggage N, the scheduled arrival time of luggage N, and the scheduled shipping time of luggage N are each elements of a finite state set of the Markov decision process, and represent the state of luggage N in a discrete manner. The scheduled arrival time and scheduled shipping time of luggage N are each discretized by the travel time t corresponding to the interval between the discretized points that can indicate the position of the unmanned transport vehicle 20.

以上のように構成された入出荷管理システム1において、強化学習を行う行動決定部13は、マルコフ決定過程として定式化される環境において、現在の状態s(情報取得部11で取得した情報が示す状態)を観測し、新たな状態s’に遷移させる行動a(すなわち無人搬送機20の行動)を決定する。このとき、状態s’への遷移に対応した報酬が発生し、遷移後の状態s’および報酬は、現在の状態sと行動aに依存する。行動aは、例えば、任意の離散化地点を経由した他の離散化地点への移動(走行)、姿勢角の変更(旋回)、荷役揚高の変更(フォーク21の昇降)、または、これらの組み合わせである。マルコフ決定過程は、価値反復法または方策反復法により解くことができ、強化学習アルゴリズムとしては、例えば、価値反復法の強化学習版であるQ学習アルゴリズム等を採用することができる。 In the thus configured receiving/shipping management system 1, the behavior decision unit 13, which performs reinforcement learning, observes the current state s (the state indicated by the information acquired by the information acquisition unit 11) in an environment formulated as a Markov decision process, and determines the behavior a (i.e., the behavior of the unmanned transport vehicle 20) that transitions to a new state s'. At this time, a reward corresponding to the transition to state s' is generated, and the state s' and reward after the transition depend on the current state s and the behavior a. The behavior a is, for example, moving (running) to another discretized point via an arbitrary discretized point, changing the attitude angle (turning), changing the lifting height of the loading/unloading device (raising and lowering the fork 21), or a combination of these. The Markov decision process can be solved by a value iteration method or a policy iteration method, and the reinforcement learning algorithm can be, for example, a Q-learning algorithm, which is a reinforcement learning version of the value iteration method.

報酬を最も大きくするように(すなわち報酬の低下を回避するように)行動aが決定されることで、例えば、無人搬送機20が以下の行動(A)~(C)をとることが期待される。
(A)荷物Nの出荷が多いことに起因して保管場所K1~K30と出荷場所F1~F3との往復の頻度が高くなるとき、出荷場所F1~F3から比較的遠い保管場所K1~K30の荷物Nを、荷物Nの出荷に先立って、出荷場所F1~F3から比較的近い保管場所K31~K60に予め搬送する。
(B)荷物Nの入荷が多いことに起因して入荷場所R1~R3から保管場所K1~K60への荷捌きが遅くなるとき、入荷場所R1~R3から一時保管場所T1~T3に荷物Nを搬送し、その後、荷物Nの入荷が少なくなったときに一時保管場所T1~T3から保管場所K1~K60に荷物Nを搬送する。
(C)荷物Nの入荷が多いことに起因して入荷場所R1~R3から保管場所K31~K60への荷捌きが遅くなるとき、入荷場所R1~R3から比較的近い保管場所K1~K30に荷物Nを搬送し、その後、荷物Nの入荷が少なくなったときに保管場所K1~K30から保管場所K31~K60に荷物Nを搬送する。
By determining the action a so as to maximize the reward (i.e. so as to avoid a decrease in the reward), it is expected that the unmanned carrier 20 will take the following actions (A) to (C), for example.
(A) When the frequency of trips between storage locations K1-K30 and shipping locations F1-F3 increases due to a large number of shipments of luggage N, luggage N stored in storage locations K1-K30 that are relatively far from the shipping locations F1-F3 is transported in advance to storage locations K31-K60 that are relatively close to the shipping locations F1-F3 prior to the shipment of luggage N.
(B) When the handling of goods from the receiving locations R1 to R3 to the storage locations K1 to K60 becomes slow due to a large amount of incoming goods N, the goods N are transported from the receiving locations R1 to R3 to the temporary storage locations T1 to T3, and then, when the amount of incoming goods N decreases, the goods N are transported from the temporary storage locations T1 to T3 to the storage locations K1 to K60.
(C) When the handling of cargo from the receiving locations R1 to R3 to the storage locations K31 to K60 becomes slow due to a large amount of cargo N arriving, the cargo N is transported to the storage locations K1 to K30 which are relatively close to the receiving locations R1 to R3, and then, when the amount of cargo N arriving decreases, the cargo N is transported from the storage locations K1 to K30 to the storage locations K31 to K60.

本実施形態では以下の効果が得られる。
(1)荷物情報は、荷物Nが出荷される出荷予定時間に係る情報と、当該荷物Nが出荷される出荷場所に係る情報を含み、荷物情報等に基づいて強化学習を行う行動決定部13は、荷物Nが当該荷物Nの出荷予定時間に当該荷物Nの出荷場所に搬送されているときに報酬を得るものとして、当該報酬を最も大きくする無人搬送機20の行動を決定する。この構成によれば、行動決定部13の強化学習により無人搬送機20の行動が決定されるため、商品を効率良く出荷するためのプログラムを環境に合わせて作成する手間を省くことができ、無人搬送機20が、行動決定部13により決定された行動をとることで、出荷場所F1~F3への荷物Nの搬送の遅延を抑止することができ、出荷予定時刻に荷物Nを出荷場所F1~F3に搬送できる。
The present embodiment provides the following effects.
(1) The parcel information includes information on the scheduled shipping time when the parcel N is to be shipped and information on the shipping location from which the parcel N is to be shipped, and the behavior decision unit 13, which performs reinforcement learning based on the parcel information and the like, determines the behavior of the unmanned transport vehicle 20 that maximizes the reward, assuming that the reward is obtained when the parcel N is transported to the shipping location of the parcel N at the scheduled shipping time of the parcel N. According to this configuration, the behavior of the unmanned transport vehicle 20 is determined by the reinforcement learning of the behavior decision unit 13, so that it is possible to save the effort of creating a program for efficiently shipping goods according to the environment, and by the unmanned transport vehicle 20 taking the behavior determined by the behavior decision unit 13, it is possible to prevent delays in transporting the parcel N to the shipping locations F1 to F3, and the parcel N can be transported to the shipping locations F1 to F3 at the scheduled shipping time.

(2)行動決定部13は、荷物Nが当該荷物Nの出荷予定時間に当該荷物Nの出荷場所に搬送されていないときに報酬が減らされるものとして、当該報酬を最も大きくする無人搬送機20の行動を決定する。この構成によれば、出荷場所F1~F3への荷物Nの搬送の遅延を一層抑止することができる。 (2) The behavior decision unit 13 determines the behavior of the automated guided vehicle 20 that maximizes the reward, assuming that the reward is reduced when the package N is not delivered to the shipping location of the package N at the scheduled shipping time of the package N. With this configuration, it is possible to further prevent delays in the delivery of the package N to the shipping locations F1 to F3.

(3)情報取得部11は、倉庫Sに入荷されている荷物Nに係る第1荷物情報と、倉庫Sに入荷される予定の荷物Nに係る第2荷物情報とを取得する。この構成によれば、行動決定部13は、倉庫Sに入荷される予定の荷物Nに係る情報に基づいて、例えば入荷場所R1~R3での荷捌きを早くなるような無人搬送機20の行動を決定することが可能となる。 (3) The information acquisition unit 11 acquires first package information related to package N that has arrived at the warehouse S and second package information related to package N that is scheduled to arrive at the warehouse S. With this configuration, the behavior decision unit 13 can decide the behavior of the automated guided vehicle 20 based on the information related to package N that is scheduled to arrive at the warehouse S, for example, to speed up the handling of packages at the receiving locations R1 to R3.

(4)行動決定部13は、荷物Nの入荷予定時間に当該荷物Nの入荷場所に他の荷物Nが存在するときに報酬が減らされるものとして、当該報酬を最も大きくする無人搬送機20の行動を決定する。すなわち、入荷場所が同じあって入荷予定時間の異なる2つの荷物Nのうち、入荷予定時間の早い方を荷物Aとし、入荷予定時間の遅い方を荷物Bとしたとき、行動決定部13は、荷物Bの入荷予定時間に荷物Aが入荷場所から他の場所に搬送されていないときに報酬が減らされるものとして、当該報酬を最も大きくする無人搬送機20の行動を決定する。この構成によれば、例えば入荷場所R1~R3から保管場所K1~K60または一時保管場所T1~T3への荷物Nの搬送の遅延を抑止することができる。 (4) The behavior decision unit 13 determines the behavior of the unmanned transport vehicle 20 that maximizes the reward, assuming that the reward is reduced when another package N is present at the receiving location of the package N at the scheduled arrival time of the package N. That is, when two packages N have the same receiving location but different scheduled arrival times, the package A has the earlier scheduled arrival time and the package B has the later scheduled arrival time, the behavior decision unit 13 determines the behavior of the unmanned transport vehicle 20 that maximizes the reward, assuming that the reward is reduced when package A has not been transported from the receiving location to another location at the scheduled arrival time of package B. With this configuration, for example, delays in transporting package N from receiving locations R1 to R3 to storage locations K1 to K60 or temporary storage locations T1 to T3 can be prevented.

(5)行動決定部13は、無人搬送機20の行動として、倉庫Sにおける荷物Nの保管場所と、当該荷物Nの入荷場所から保管場所への搬送タイミングと、当該荷物Nの保管場所から出荷場所への搬送タイミングとを決定する。この構成によれば、倉庫Sにおける荷物Nの保管場所等を決定するプログラムを作成する必要がなくなる。 (5) The behavior decision unit 13 decides, as the behavior of the automated guided vehicle 20, the storage location of the luggage N in the warehouse S, the timing of transporting the luggage N from the receiving location to the storage location, and the timing of transporting the luggage N from the storage location to the shipping location. With this configuration, it is not necessary to create a program that decides the storage location of the luggage N in the warehouse S, etc.

(6)入出荷管理システム1は、行動決定部13により決定された行動を無人搬送機20に指令する荷役指令部14を備える。この構成によれば、荷役指令部14の指令に基づいて動作する無人搬送機20により、荷物Nが自動的に搬送される。 (6) The incoming/outgoing management system 1 includes a loading/unloading command unit 14 that commands the unmanned transport vehicle 20 to take the action determined by the action determination unit 13. According to this configuration, the baggage N is automatically transported by the unmanned transport vehicle 20 that operates based on the command of the loading/unloading command unit 14.

本発明は、上記実施形態に限定されるものではなく、上記構成を変更することもできる。例えば、以下のように変更して実施することもでき、以下の変更を組み合わせて実施することもできる。 The present invention is not limited to the above embodiment, and the above configuration can be modified. For example, the following modifications can be implemented, or the following modifications can be combined to implement the present invention.

・入出荷管理システム1は、複数の無人搬送機20を備えていてもよい。この場合、搬送手段情報は、個々の無人搬送機20を識別するための識別子に係る情報を含み、荷物情報および搬送手段情報の少なくとも一方は、荷物Nと当該荷物Nを搬送する無人搬送機20とを関連付ける情報を含む。このような構成では、例えば、無人搬送機20が以下の行動(D)をとることが期待される。
(D)荷物Nの入荷が多いことに起因して入荷場所R1~R3が混雑するとき、入荷場所R1~R3から一時保管場所T1~T3に荷物Nを搬送し、その後、荷物Nの入荷が少なくなったときに一時保管場所T1~T3から保管場所K1~K60に荷物Nを搬送する。
The receipt-shipment management system 1 may include a plurality of unmanned transport vehicles 20. In this case, the transport means information includes information related to an identifier for identifying each individual unmanned transport vehicle 20, and at least one of the baggage information and the transport means information includes information that associates a baggage N with the unmanned transport vehicle 20 that transports the baggage N. In such a configuration, for example, the unmanned transport vehicle 20 is expected to take the following action (D).
(D) When the receiving locations R1 to R3 become congested due to a large amount of incoming luggage N, the luggage N is transported from the receiving locations R1 to R3 to the temporary storage locations T1 to T3, and then, when the amount of incoming luggage N decreases, the luggage N is transported from the temporary storage locations T1 to T3 to the storage locations K1 to K60.

・無人搬送機20は、無人フォークリフト以外の荷役車両であってもよい。また、搬送手段は、無人搬送機20に限定されず、行動決定部13により決定された行動をとる作業者であってもよい。この場合、搬送手段としての作業者は、行動決定部13により決定された行動を提示する装置(例えば映像を出力する表示装置)を参照し、その提示に従って荷物Nの搬送を行う。 - The unmanned transport vehicle 20 may be a loading vehicle other than an unmanned forklift. Furthermore, the transport means is not limited to the unmanned transport vehicle 20, but may be a worker who takes an action determined by the action decision unit 13. In this case, the worker as the transport means refers to a device (e.g., a display device that outputs an image) that presents the action determined by the action decision unit 13, and transports the luggage N according to the presentation.

・状態sに係る情報(すなわり、無人搬送機20に係る情報、および、荷物Nに係る情報)は、上記実施形態で挙げた情報に限られず、他の情報を含んでいてもよい。すなわち、無人搬送機20に係る状態集合の要素、および、荷物Nに係る状態集合の要素は、上記実施形態に記載の要素のみに限定されない。例えば、無人搬送機20が、フォーク21を前後に移動させるリーチ機構を備えたフォークリフトである場合は、搬送手段情報にフォーク21の前後位置に係る情報を含むことが好ましく、フォーク21を前後に傾斜させるチルト機構を備えたフォークリフトである場合は、搬送手段情報にフォーク21の傾斜角に係る情報を含むことが好ましく、フォーク21を回転させるローテート機構を備えたフォークリフトである場合は、搬送手段情報にフォーク21の回転角に係る情報を含むことが好ましい。また、例えば、無人搬送機20が、昇降可能なステージを備えた無人搬送車(AGV)である場合は、搬送手段情報にステージの揚高に係る情報を含むことが好ましく、ロボットアームを備えた無人搬送車である場合は、搬送手段情報にロボットアームの状態を示す情報を含むことが好ましい。これらの情報により表される無人搬送機20に係る状態は、無人搬送機20の全状態の集合(マルコフ決定過程で扱うことができない連続的な要素を含む)をXとし、Xの部分集合であり要素数が有限の集合をXsubとしたとき、Xsubに含まれる状態から同じくXsubに含まれる状態に遷移し、かつ、遷移後に別の状態に遷移である(すなわち袋小路にならない)ことが要求される。このように、搬送手段情報に荷役装置に係る情報を拡張的に含めることで、マルコフ決定過程における状態sに係る相空間を高次元化することができる。 - Information related to state s (i.e., information related to the unmanned conveying machine 20 and information related to the luggage N) is not limited to the information listed in the above embodiment, and may include other information. In other words, the elements of the state set related to the unmanned conveying machine 20 and the elements of the state set related to the luggage N are not limited to only the elements described in the above embodiment. For example, if the unmanned conveying machine 20 is a forklift equipped with a reach mechanism that moves the fork 21 forward and backward, it is preferable that the conveying means information includes information related to the forward and backward positions of the fork 21, if the unmanned conveying machine 20 is a forklift equipped with a tilt mechanism that tilts the fork 21 forward and backward, it is preferable that the conveying means information includes information related to the tilt angle of the fork 21, and if the unmanned conveying machine 20 is a forklift equipped with a rotation mechanism that rotates the fork 21, it is preferable that the conveying means information includes information related to the rotation angle of the fork 21. Also, for example, if the unmanned transport vehicle 20 is an unmanned transport vehicle (AGV) equipped with a liftable stage, it is preferable that the transport means information includes information on the lifting height of the stage, and if the unmanned transport vehicle is equipped with a robot arm, it is preferable that the transport means information includes information indicating the state of the robot arm. The state of the unmanned transport vehicle 20 represented by these pieces of information is required to transition from a state included in Xsub to a state also included in Xsub when the set of all states of the unmanned transport vehicle 20 (including continuous elements that cannot be handled in a Markov decision process) is X, and a set that is a subset of X and has a finite number of elements is Xsub, and to transition to another state after the transition (i.e., not to a dead end). In this way, by extensively including information related to the loading device in the transport means information, the phase space related to the state s in the Markov decision process can be made high-dimensional.

1 入出荷管理システム
10 入出荷管理装置
11 情報取得部
12 記憶部
13 行動決定部
14 荷役指令部
20 無人搬送機
21 フォーク
30 ラック
31 棚
N 荷物
S 倉庫
T 外部端末
R1~R3 入荷場所
K1~K60,S1~S3 保管場所
T1~T3 一時保管場所
F1~F3 出荷場所
Reference Signs List 1: Incoming/Outgoing Management System 10: Incoming/Outgoing Management Device 11: Information Acquisition Unit 12: Memory Unit 13: Action Decision Unit 14: Loading/Unloading Command Unit 20: Automated Guided Vehicle 21: Fork 30: Rack 31: Shelf N: Baggage S: Warehouse T: External Terminals R1 to R3: Receiving Locations K1 to K60, S1 to S3: Storage Locations T1 to T3: Temporary Storage Locations F1 to F3: Shipping Location

Claims (6)

倉庫で保管される荷物に係る荷物情報と、当該荷物を搬送するための搬送手段である荷役車両に係る搬送手段情報とを取得する情報取得部と、
前記荷物情報と前記搬送手段情報とに基づいて、強化学習を行うことにより前記荷役車両の行動を決定する行動決定部と、を備え、
前記情報取得部は、前記荷物情報として、前記倉庫に入荷されている荷物に係る第1荷物情報と、前記倉庫に入荷される予定の荷物に係る第2荷物情報とを取得し、
前記第1荷物情報は、荷物の位置を示す情報と、当該荷物が出荷される出荷予定時間に係る情報と、当該荷物が出荷される出荷場所に係る情報とを含み、
前記第2荷物情報は、荷物が入荷される入荷予定時間に係る情報と、当該荷物が入荷される入荷場所に係る情報とを含み、
前記搬送手段情報は、前記荷役車両の現在地に係る情報を含み、
前記行動決定部は、荷物が当該荷物の出荷予定時間に当該荷物の出荷場所に搬送されているときに報酬を得るものとし、かつ、荷物の入荷予定時間に当該荷物の入荷場所に他の荷物が存在するときに報酬が減らされるものとして、当該報酬を最も大きくする前記荷役車両の行動を決定する
ことを特徴とする入出荷管理システム。
an information acquisition unit that acquires baggage information related to the baggage stored in the warehouse and transport means information related to a loading vehicle that is a transport means for transporting the baggage;
a behavior determination unit that determines a behavior of the cargo handling vehicle by performing reinforcement learning based on the baggage information and the transportation means information,
The information acquisition unit acquires, as the package information, first package information relating to packages that have arrived at the warehouse and second package information relating to packages that are scheduled to arrive at the warehouse;
The first package information includes information indicating a package location, information related to a scheduled shipping time when the package will be shipped, and information related to a shipping location when the package will be shipped,
The second package information includes information on a scheduled arrival time of the package and information on a place where the package will be delivered,
The transportation means information includes information related to a current location of the cargo handling vehicle,
The behavior decision unit determines the behavior of the loading/unloading vehicle that maximizes the reward when a package is transported to a shipping location of the package at the scheduled shipping time of the package, and when another package is present at the receiving location of the package at the scheduled arrival time of the package, the reward is reduced.
倉庫で保管される荷物に係る荷物情報と、当該荷物を搬送するための搬送手段である荷役車両に係る搬送手段情報とを取得する情報取得部と、
前記荷物情報と前記搬送手段情報とに基づいて、強化学習を行うことにより前記荷役車両の行動を決定する行動決定部と、を備え、
前記荷物情報は、荷物の位置を示す情報と、当該荷物が出荷される出荷予定時間に係る情報と、当該荷物が出荷される出荷場所に係る情報とを含み、
前記搬送手段情報は、前記荷役車両の現在地に係る情報と、前記荷役車両の向きに係る情報と、前記荷役車両の荷役揚高に係る情報とを含み、
前記行動決定部は、荷物が当該荷物の出荷予定時間に当該荷物の出荷場所に搬送されているときに報酬を得るものとして、当該報酬を最も大きくする前記荷役車両の行動を決定する
ことを特徴とする入出庫管理システム。
an information acquisition unit that acquires baggage information related to the baggage stored in the warehouse and transport means information related to a loading vehicle that is a transport means for transporting the baggage;
a behavior determination unit that determines a behavior of the cargo handling vehicle by performing reinforcement learning based on the baggage information and the transportation means information,
The package information includes information indicating a package location, information related to a scheduled shipping time when the package will be shipped, and information related to a shipping location when the package will be shipped,
The transport means information includes information related to a current location of the cargo handling vehicle, information related to a direction of the cargo handling vehicle, and information related to a cargo handling lift height of the cargo handling vehicle,
The behavior decision unit decides the behavior of the loading and unloading vehicle that maximizes the reward, assuming that the reward is obtained when the cargo is transported to the shipping location of the cargo at the scheduled shipping time of the cargo.
A warehouse entry/exit management system characterized by the above .
前記行動決定部は、荷物が当該荷物の出荷予定時間に当該荷物の出荷場所に搬送されていないときに前記報酬が減らされるものとして、当該報酬を最も大きくする前記荷役車両の行動を決定する
ことを特徴とする請求項1または2に記載の入出荷管理システム。
The incoming/outgoing management system according to claim 1 or 2, characterized in that the action decision unit decides on an action of the loading/unloading vehicle that maximizes the reward, assuming that the reward is reduced when the cargo is not transported to the shipping location of the cargo at the scheduled shipping time of the cargo.
記第2荷物情報は、荷物が出荷される出荷予定時間に係る情報と、当該荷物が出荷される出荷場所に係る情報とをさらに含む
ことを特徴とする請求項1に記載の入出荷管理システム。
The receiving/shipping management system according to claim 1 , wherein the second package information further includes information on a scheduled shipping time when the package is to be shipped, and information on a shipping location where the package is to be shipped.
前記行動決定部は、前記荷役車両の行動として、前記倉庫における荷物の保管場所と、当該荷物の入荷場所から保管場所への搬送タイミングと、当該荷物の保管場所から出荷場所への搬送タイミングとを決定する
ことを特徴とする請求項1~4のいずれか一項に記載の入出荷管理システム。
The incoming/outgoing management system according to any one of claims 1 to 4, characterized in that the behavior decision unit determines, as the behavior of the loading vehicle, a storage location of the luggage in the warehouse, a transport timing of the luggage from the receiving location to the storage location, and a transport timing of the luggage from the storage location to the shipping location.
前記行動決定部により決定された行動を前記荷役車両に指令する荷役指令部を備え、
前記荷役車両は、前記荷役指令部の指令に基づいて荷物を搬送する無人搬送機である
ことを特徴とする請求項1~5のいずれか一項に記載の入出荷管理システム。
a loading command unit that commands the loading vehicle to take the action determined by the action determination unit;
The receiving/shipping management system according to any one of claims 1 to 5, characterized in that the cargo handling vehicle is an unmanned guided vehicle that transports cargo based on instructions from the cargo handling command department.
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